Htc one not charging - One (M7) Q&A, Help & Troubleshooting

My phone has completely stopped charging when it is switched on. If i switch off the phone then it will charge.
I've tried changing two roms on the phone and even installed a custom kernel. Nothing seems to be working.
Can someone advice me what to do with it?
Sent from my GT-I9300 using XDA Free mobile app

rahulwadhwani said:
My phone has completely stopped charging when it is switched on. If i switch off the phone then it will charge.
I've tried changing two roms on the phone and even installed a custom kernel. Nothing seems to be working.
Can someone advice me what to do with it?
Sent from my GT-I9300 using XDA Free mobile app
Click to expand...
Click to collapse
search this forum for stopped charging it's been discussed many times and their are alot of different solutions

Related

Note Turns off randomly when plugged in

Ever since i got stock ICS. Ive noticed the note will power itself off when plugged into usb after 2 or 3 hours.
If tried different cables and tried using wall charger vs usb port and its the same result.
When not plugged in its fine.
Anyone seen this? Any suggsstions?
Sent from my GT-N7000 using XDA
smack_t said:
Ever since i got stock ICS. Ive noticed the note will power itself off when plugged into usb after 2 or 3 hours.
If tried different cables and tried using wall charger vs usb port and its the same result.
When not plugged in its fine.
Anyone seen this? Any suggsstions?
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
Having this same issue with my sgs2... Anyone?
Sent from my GT-N7000 using xda premium
Others have reported the same. I rooted and am using custom kernel and never had this problem (must be lucky ) I have phone plugged into charger all night and it always wakes up - even when I touch it before the alarm goes off!
TempusFudgeIt said:
Others have reported the same. I rooted and am using custom kernel and never had this problem (must be lucky ) I have phone plugged into charger all night and it always wakes up - even when I touch it before the alarm goes off!
Click to expand...
Click to collapse
Which kernel?
Sent from my GT-N7000 using XDA
Its strabge how it only happens when charging.
I also notice that phone doesnt deep sleep on power. So maybe its related to running at 200Mhz on charge
Sent from my GT-N7000 using XDA
So managed to figure it out. Seems for me it was CpuSpy causing the problem. Removed it and now everything is fine. Plugged in or not its been 3 days and my gnote been running fine
Sent from my GT-N7000 using XDA
Odd; Cpu Spy fine here, on CM9 nightly.
cdmackay said:
Odd; Cpu Spy fine here, on CM9 nightly.
Click to expand...
Click to collapse
Might be stock kernel with cpuspy issue? Not sure. But its not done the sod once yet.
The more i read on this topic the more it seems its sw issue
Sent from my GT-N7000 using XDA

Touch unresponsive while charging

Hello guys.
I have got this problem can anyone help me.
My touch goes unresponsive while charging from Sony charger or other charger or while sub charging.
Is this a common problem or is there any solution for this
I cant text while charging.
Plz help.
Sent from my C6602 using xda app-developers app
karthik0001 said:
Hello guys.
I have got this problem can anyone help me.
My touch goes unresponsive while charging from Sony charger or other charger or while sub charging.
Is this a common problem or is there any solution for this
I cant text while charging.
Plz help.
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Repair it with Sony Update Service.
Updated 4 days back
Build no 10.1.1.A.1.253
Sent from my C6602 using xda app-developers app
Try a factory reset. But before that check if rebooting solves the problem. I had a display issue which was fixed by a reboot.
karthik0001 said:
Updated 4 days back
Build no 10.1.1.A.1.253
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
not telling you to update, "repair it"
Using different chargers is the cause.
Use the stock charger with stock cable.
Sent from my C6603 using xda premium
I have the same issue, and I don't use the stick charger, I imagine the problematic chargers aren't correctly grounded or have some EMI or ESD issues. I haven't tried the stock charger yet to see if it solves it.
Poor move on Sony's part though not making the phone able to handle a poor quality power source correctly.
Sent from my C6603 using Tapatalk 2
before i used to charge using the car charger. at my cousins place i used a htc charger for 4-5 days.
from later on im using the stock charger itself..
did i restart .. no use..
same issue... i selected show touch from development options..
im able to see the responses.. this occurs only sometimes , may be every 7/10.
just a single touch and the whole line gets multi touched.
for ex- i try to type "hie" , i get something like "ghjuioert" some times even bigger messages.
no difference even after a rebot.
should try factory reset. (long process backup download etc ).
any other options ?..
im using the stock charger...
tell me how to repair it...
With pc companion or sony update service.
Sent from my C6603 using xda premium
Hi dude !
I remember to have this problem on my Xperia Neo.
While charging the touchscreen was unresponsive like touching on one side was like touching on the other side, apps opening randomly, lots of bugs. But didn't happened always, only sometimes.
I never figured out what could be and I don't use it anymore.
Maybe you have a faulty unit
alias_neo said:
I have the same issue, and I don't use the stick charger, I imagine the problematic chargers aren't correctly grounded or have some EMI or ESD issues. I haven't tried the stock charger yet to see if it solves it.
Poor move on Sony's part though not making the phone able to handle a poor quality power source correctly.
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
wow! just blame everything on sony. nice.
Sent from my C6603 using xda app-developers app

Trouble when charging

Hi, i've been having for a while some trouble when charging my s3 mini. When i plug the cable, instead of charging it discharges easily, but if i dont use it for hours it doesnt charge completely but very little and it is annoying already. Also, i could get ir to a 100 percent yesterday after a few days and discharged really quickly.
Im currently using pac 4.2.2 i dont know if its useful info.
Hope you guys can help me. Sorry if my english isnt very clear im from argentina thanks.
Sent from my GT-I8190 using xda app-developers app
yagosalva said:
Hi, i've been having for a while some trouble when charging my s3 mini. When i plug the cable, instead of charging it discharges easily, but if i dont use it for hours it doesnt charge completely but very little and it is annoying already. Also, i could get ir to a 100 percent yesterday after a few days and discharged really quickly.
Im currently using pac 4.2.2 i dont know if its useful info.
Hope you guys can help me. Sorry if my english isnt very clear im from argentina thanks.
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
hmmm....have you tried different charger?? for example an usb - cable connected to your computer? for me it sounds like the charger is broken
aluk4rd said:
hmmm....have you tried different charger?? for example an usb - cable connected to your computer? for me it sounds like the charger is broken
Click to expand...
Click to collapse
Ive tried connecting the USB to the computer bit didnt try using another charger, ill try ir and then post here with the experience
Sent from my GT-I8190 using xda app-developers app
Ive plugged it for about an hour and it has charged no more than 2 percent. Help please
Sent from my GT-I8190 using xda app-developers app
yagosalva said:
Ive plugged it for about an hour and it has charged no more than 2 percent. Help please
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
hmm, maybe you have the 1000mhz bug. what does cpu-spy or similar app s saying?
or your battery is broken..... ever tried to go back to stock?
aluk4rd said:
hmm, maybe you have the 1000mhz bug. what does cpu-spy or similar app s saying?
or your battery is broken..... ever tried to go back to stock?
Click to expand...
Click to collapse
Even with the 1000mhz bug, the battery wont drain when charging even from the lower powered usb port
You could try and use another battery for a while and see what happens. If that diesn't help i think you should go back to stock and see what happens.
If these answers don't help, then i guess that your charging port is broken and you probably should unroot the device so you can use the waranty...
I went to a samsung centre and bought a new battery and a new charger and it is working fine right now thanks for your answers people .
Sent from my GT-I8190 using xda app-developers app

[Q] Unable to charge

My HTC One stopped charging.
I am unsure what is wrong, but it will not charge from the wall, USB, and Power bank.
What is bizarre is that USB OTG is still functioning properly. I was able to back everything up using OTG before it ran out of battery.
Any help or suggestion would be appreciated.
Edit: So it turns out, it will charge when it is turned off, but very very slowly.
when i charge it while its off, the charging LED cycles from red to orange and then it turns off (which triggers the charging animation).
Do you have twrp 2.7 installed? If so flash 2.6.3.3
Sent from my HTC One using XDA Premium 4 mobile app
nateboi81 said:
Do you have twrp 2.7 installed? If so flash 2.6.3.3
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm still on 2.6.3.3
Thanks for the suggestion tho.
What Rom are you using. Are you using a custom kernal? I'm assuming you are using the stock charger that came with it?
Sent from my HTC One using XDA Premium 4 mobile app
nateboi81 said:
What Rom are you using. Are you using a custom kernal? I'm assuming you are using the stock charger that came with it?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm currently on MaximusHD, with its supplied kernel.
I've tried all sorts of charger, and none of them will charge it while its on.
The odd thing is, i haven't changed any settings. So I don't think its related to me messing around with ROMs and such.
This is odd... fastboot from the bootloader is working fine.
On my mac side, 'fastboot devices' is seeing my htc one and is replying with the correct S/N. while still in the bootloader my htc one is being displayed as 'Android 1.0' under 'system information'.
I honestly don't know what is happening, and I am currently in the middle of my exam week, so I'll be digging a little bit deeper after I'm done with my exams.
I haven't found anyone with a similar symptom as me on xda yet... so if anyone's got any suggestions, please chip in.
Thanks.
Sounds a bit odd. You said you tried different chargers. Did you try a different cable as well. You may have to try another Rom just to rule it out. Might be hardware related...
Sent from my HTC One using XDA Premium 4 mobile app
nateboi81 said:
Sounds a bit odd. You said you tried different chargers. Did you try a different cable as well. You may have to try another Rom just to rule it out. Might be hardware related...
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yep, different cable as well.
Seems unrelated to the rom tho. As it will not charge in bootloader and or recovery.
I'm going to try to flash a different ROM when i'm done with my exams.
Also, would you think it would be safe for me to try and achieve s-off with only fastboot working? As i would need to remove the 'tempered' sign from the bootloader before bringing my phone to repair.
I don't know if this will be useful...
But here's the readout from fastboot getvar.
Yes absolutely s off your phone to remove it. Rumrunner or Firewater should work on that. Personally I'm not sure if changing roms would make a difference but probably worth trying
Sent from my HTC One using XDA Premium 4 mobile app
nateboi81 said:
Yes absolutely s off your phone to remove it. Rumrunner or Firewater should work on that. Personally I'm not sure if changing roms would make a difference but probably worth trying
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Would Rumrunner or firewater still work? I currently cant establish any adb connection... but fastboot is working tho.
Edit: I looked into firewater, which seems to be 100% adb dependent. So I guess firewater wont work.
I'm not sure about rumrunner tho... it seems to indicate that it'll check for an adb connection... but im not sure if it utilizes adb.
I recently had the same problem running Android Revolution 62, i didnt plug in my phone overnight and it completely ran dead and wouldnt take a charge at all, all i basically had to do was plug it in to the wall charger for like 10 minutes and hold the volume up and power button for a few seconds and BOOM! the little battery icon popped up on the screen and i was all set.
One thing im wondering about though is do you have to somehow reset your battery stats after this happens ??
Tewessarino said:
I recently had the same problem running Android Revolution 62, i didnt plug in my phone overnight and it completely ran dead and wouldnt take a charge at all, all i basically had to do was plug it in to the wall charger for like 10 minutes and hold the volume up and power button for a few seconds and BOOM! the little battery icon popped up on the screen and i was all set.
One thing im wondering about though is do you have to somehow reset your battery stats after this happens ??
Click to expand...
Click to collapse
Hey, thanks for the input.
My phone started having this issue on sunday. And i'm still able to use the device. The Issue i'm experiencing is that it will not charge while powered on, even in safe mode, bootloader, and or recovery. It just flat out won't charge. to make matters worse, fastboot is working fine in the bootloader, the pc is recognizing it. But as soon as i boot up, my PC and mac will not even recognize it. nothing is showing. The only time that its being recognized by the computer is when its in fastboot mode and for a few seconds while booting up, it'll be recognized as MTP device.
Have you checked that the drivers are installed in device manager. If fastboot works it's likely a driver issue
Sent from my HTC One using XDA Premium 4 mobile app
nateboi81 said:
Have you checked that the drivers are installed in device manager. If fastboot works it's likely a driver issue
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
To be honest with you, i'm not sure if the driver is working (mac user). But even if the driver is installed incorrectly, wouldn't windows device manager thing still pick it up as a generic device? and from my understanding, the phone should still charge even without the correct driver.
Not for charging I was talking more about getting adb working to s off your phone. I think you should probably send your phone back
Sent from my HTC One using XDA Premium 4 mobile app
nateboi81 said:
Not for charging I was talking more about getting adb working to s off your phone. I think you should probably send your phone back
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, the thing is, non of my computers are recognizing it via ADB (Macbook, Hackintosh, and Windows), so that pretty much rules out the driver issue. I am planning on sending it back, but I really should get rid of the UNLOCK and TEMPERED sign in hboot...
On another note, if i do bring it in for repairs, what approach should i take? Bring it in without any charge left and tell them it won't charge? or bring it in powered on, and use some other excuse (dead pixels, and or the purple tint) to get repaired?
Also, i've noticed that when I'm charging it while its off, the whole phone would heat up quite a bit (similar to medium/ heavy usage temperature| my estimate would be 40-45 celsius). And it charges really slowly, I would say around 10-20% per hour, while it would make sense to charge slowly, the charger(s) are also heating up quite a bit as well, almost like they're supplying 800-900mA of current.
I've just loaded the stock rom, and sadly, charging and adb is still not working.
any solutions to this? i am having same problem. its barely charging in adb, fastboot, or whether its on . somehow phone isn't charging at all.

[SOLUTION] Phone shutting down with battery not empty

This solved my problem regarding the phone turning of at 50% battery or 37% etc. You will see after applying the settings the battery percentage will change and show the real battery life.
I got this solution from a Google tech.
1) Power off your phone.
2) Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3) Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4) Press and hold the power key for a long time (7+ seconds) until the phone reboots.
slekkas said:
This solved my problem regarding the phone turning of at 50% battery or 37% etc. You will see after applying the settings the battery percentage will change and show the real battery life.
I got this solution from a Google tech.
1) Power off your phone.
2) Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3) Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4) Press and hold the power key for a long time (7+ seconds) until the phone reboots.
Click to expand...
Click to collapse
is there a source for this information? a link or anything? did you just stumble upon this fix? or did you copy paste from somewhere else?
Circaflex said:
is there a source for this information? a link or anything? did you just stumble upon this fix? or did you copy paste from somewhere else?
Click to expand...
Click to collapse
After days and days of searching and trying a zillion things without success and just as I was ready to RMA the phone I stumbled upon this suggestion in the Google forums. It was posted by a Google tech somewhere in the middle of a really big thread that I couldn't find again. No I didn't find this by myself but wanted to share for users to be able to find it easily.
Sent from my Nexus 6 using Tapatalk
I returned my phone a few weeks ago because of this issue and got a replacement from Motorola . I do notice certain kernels will create this situation moreso than the stock rom or stock kernel will not create this issue so that's also something to think about.
However, thanks for the insight should my replacement phone display the same symptoms.
Edit: interesting, I just tried your suggestion and my battery went from 91% to 66%.
I am on the validator kernel using the suggested settings.
Sent from my Nexus 6 using XDA Free mobile app
markwebb said:
I returned my phone a few weeks ago because of this issue and got a replacement from Motorola . I do notice certain kernels will create this situation moreso than the stock rom or stock kernel will not create this issue so that's also something to think about.
However, thanks for the insight should my replacement phone display the same symptoms.
Edit: interesting, I just tried your suggestion and my battery went from 91% to 66%.
I am on the validator kernel using the suggested settings.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
That's good. It means that your battery would have died at about 25%.
Let me ask you? Are you using a wireless charger?
Sent from my Nexus 6 using Tapatalk
slekkas said:
That's good. It means that your battery would have died at about 25%.
Let me ask you? Are you using a wireless charger?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
On occasion at work but not at home. Sounds like another cause. Why would it if I may ask?
I actually find them to be silly as you must plug the charger base via USB which I can do with phone! Just another step IMHO including finding the sweet spot when resting on charger.
Sent from my Nexus 6 using XDA Free mobile app
markwebb said:
Edit: interesting, I just tried your suggestion and my battery went from 91% to 66%.
Click to expand...
Click to collapse
Bahaha, quick charge in action. Does not charge quicker, just drags down the "full" point.
markwebb said:
On occasion at work but not at home. Sounds like another cause. Why would it if I may ask?
I actually find them to be silly as you must plug the charger base via USB which I can do with phone! Just another step IMHO including finding the sweet spot when resting on charger.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I've noticed from my own experience and after talking with others that this issue has started after I started using a wireless charger. Maybe it's just a coincidence but I'm trying to gather some info.
Sent from my Nexus 6 using Tapatalk
doitright said:
Bahaha, quick charge in action. Does not charge quicker, just drags down the "full" point.
Click to expand...
Click to collapse
How can we disable quick charge?
Sent from my Nexus 6 using Tapatalk
slekkas said:
I've noticed from my own experience and after talking with others that this issue has started after I started using a wireless charger. Maybe it's just a coincidence but I'm trying to gather some info.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Also raises another question: those turbo chargers. I have 3 from moto and use at home. I don't think however as phone seems to charge correctly and capacity seems to register correctly.
Sent from my Nexus 6 using XDA Free mobile app
markwebb said:
Also raises another question: those turbo chargers. I have 3 from moto and use at home. I don't think however as phone seems to charge correctly and capacity seems to register correctly.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I will be using the phone for 6-7 days without the wireless charger to see if the problem comes back. If it doesn't I will then use the wireless charger and see if problem shows up. This is an issue with a lot of people and many of them have RMA'd the phone just to realize that the problem came back and it's not a hardware issue.
Sent from my Nexus 6 using Tapatalk
slekkas said:
I will be using the phone for 6-7 days without the wireless charger to see if the problem comes back. If it doesn't I will then use the wireless charger and see if problem shows up. This is an issue with a lot of people and many of them have RMA'd the phone just to realize that the problem came back and it's not a hardware issue.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I am also going to use a custom kernel for a few days and then stock.
Sent from my XT1095 using XDA Free mobile app
markwebb said:
I am also going to use a custom kernel for a few days and then stock.
Sent from my XT1095 using XDA Free mobile app
Click to expand...
Click to collapse
I'm using Franco Kernel at the moment. Where can I find stock kernel?
Sent from my Nexus 6 using Tapatalk
slekkas said:
I'm using Franco Kernel at the moment. Where can I find stock kernel?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
There is both an encrypted and decrypted one:
http://forum.xda-developers.com/showthread.php?t=2946715
Sent from my Nexus 6 using XDA Free mobile app
slekkas said:
How can we disable quick charge?
Click to expand...
Click to collapse
By using a regular 5v charger instead of the idiotic 5/9/12v charger that came with it.
I am having the below issue.
1. If phone is around the 30% mark, and I receive a call, it would just switch off.
2. If i reboot the phone with it being around 30% mark, it will just switch off after displaying the lockscreen.
Is this behavior that is same as the one in the thread?
I tried the mentioned steps and my battery percentage stayed the same. It also shows the same battery percentage in TWRP.
suku_patel_22 said:
I am having the below issue.
1. If phone is around the 30% mark, and I receive a call, it would just switch off.
2. If i reboot the phone with it being around 30% mark, it will just switch off after displaying the lockscreen.
Is this behavior that is same as the one in the thread?
I tried the mentioned steps and my battery percentage stayed the same. It also shows the same battery percentage in TWRP.
Click to expand...
Click to collapse
Yes exactly the same problem. Keep pushing the power button a few seconds longer after phone switches off. My problem was fixed but a week later it came back. For others it was fixed permanently. There's a lot of people with this problem and they keep increasing. I fear that certain wireless chargers are causing it. Are you using a wireless charger?
Sent from my Nexus 6 using Tapatalk
slekkas said:
Yes exactly the same problem. Keep pushing the power button a few seconds longer after phone switches off. My problem was fixed but a week later it came back. For others it was fixed permanently. There's a lot of people with this problem and they keep increasing. I fear that certain wireless chargers are causing it. Are you using a wireless charger?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
No I am not using any wireless charger. I only use the turbo charger at home and a 2A N7 charger at work.
I am waiting for 5.1 and will run it for a few days to test . Hope that 5.1 will fix this issue.
Also Google suppport asked me to reboot into safe mode and see if the issue is still there.
Just tried this and it went from 82 to 85%.
I have an issue where the phone turns off at 5%
I have this problem currently with my N6 and it is beyond madding.
First it would do it only when the phone was getting to 30~35% tried the fix.
Now the phone crashes it all the time. 80% crash, charge for a little bit use again 85% crash, charge to 100% use streaming a movie from google play 65% crash. now im going to try a custom rom to see if that will fix it.
tried the fix several time only seems to make it worse.
even with a blank install after reinstalling the stock img the phone will crash.

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