Database Develop

[Q] Checking for OTA Update Error

Just got the Verizon Moto X and now I am attempting to update it to the latest version (Android 4.4.2). I am currently on Android 4.2.2, which came with the phone out of the box. Whenever I go to About Phone > System Updates, it says "Checking for an available update" for a second and then the error message "An unexpected error has occured. Please try again later." pops up. I tried talking to Verizon (they redirected me to Motorola) and Motorola, where I was sent through the standard troubleshooting steps by someone who clearly didn't know anything about the phone. I tried restarting the phone, wiping the phone's cache, and looking for updates through the Motorola Device Manager on my computer (which said that my phone was up to date, even though it clearly isn't). Is there anything else I can do before I try a factory reset? I would prefer to download the OTA, but I have experience with rooting and installing custom ROMs, so if I have to install the update manually, I will (if it gets to that step, I will probably end up installing the 4.4.4 update which got sent out to soak testers).

mikestrong19 said:
Just got the Verizon Moto X and now I am attempting to update it to the latest version (Android 4.4.2). I am currently on Android 4.2.2, which came with the phone out of the box. Whenever I go to About Phone > System Updates, it says "Checking for an available update" for a second and then the error message "An unexpected error has occured. Please try again later." pops up. I tried talking to Verizon (they redirected me to Motorola) and Motorola, where I was sent through the standard troubleshooting steps by someone who clearly didn't know anything about the phone. I tried restarting the phone, wiping the phone's cache, and looking for updates through the Motorola Device Manager on my computer (which said that my phone was up to date, even though it clearly isn't). Is there anything else I can do before I try a factory reset? I would prefer to download the OTA, but I have experience with rooting and installing custom ROMs, so if I have to install the update manually, I will (if it gets to that step, I will probably end up installing the 4.4.4 update which got sent out to soak testers).
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Do NOT upgrade until you've read another 24 hours on this board!!!!! I think you should take a second look at your status and see if you misread 4.4.2 as 4.2.2

If I may ask, why not update?

mikestrong19 said:
If I may ask, why not update?
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If you dont mind having an unrootable phone than update.
4.2.2 and 4.4 is fully rootable and able to disable write protection, 4.4.2 and newer is not. once you upgrade past 4.4 you lose ability to gain write and root.

doitinthedirt said:
If you dont mind having an unrootable phone than update.
4.2.2 and 4.4 is fully rootable and able to disable write protection, 4.4.2 and newer is not. once you upgrade past 4.4 you lose ability to gain write and root.
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Oh OK, that makes sense. Thanks for the info. I have another phone that I use for rooting, ROMs, etc. The Moto X is currently my daily phone, and I need it to be stable, so I am not worried about rooting or anything like that. Just want the latest stock Android version on there.
I just talked to Motorola on the phone again, and they went through the same standard checklist (restart, wipe cache, factory reset -- none of which worked). At this point, they are going to exchange my current phone for a new one, which works out for me. The Moto X I bought was used, so I am getting a new phone for a used price in a convoluted way.

mikestrong19 said:
Oh OK, that makes sense. Thanks for the info. I have another phone that I use for rooting, ROMs, etc. The Moto X is currently my daily phone, and I need it to be stable, so I am not worried about rooting or anything like that. Just want the latest stock Android version on there.
I just talked to Motorola on the phone again, and they went through the same standard checklist (restart, wipe cache, factory reset -- none of which worked). At this point, they are going to exchange my current phone for a new one, which works out for me. The Moto X I bought was used, so I am getting a new phone for a used price in a convoluted way.
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Wow, what a waste. You could have just flashed the entire STOCK SBF as per the Return to Stock thread, and avoided costing Moto money, and hence raising the prices for everybody... :/
This would have repaired any filesystem corruption/damage, which is the only conceivable thing that might have caused your issue.

Your new one will probably have 4.4.2....which means no write protection disabling.
D'oh!
---------- Post added at 07:17 PM ---------- Previous post was at 07:17 PM ----------
You could have had FULL root on 4.2.2.

[Q] Updating to lolipop- Lg G2

Hello all, so back in December, i was rooted on my verizon lg g2 and i used towelroot to do so. One day i received the ota update on my phone for lolipop and i did so. I went through with the update while on 4.4.2 and nothing happened, maybe because i was on root? Anyway today i got unrooted my phone using the lg mobile support tool and the KDZ method. Now my device is back to stock and i figured i could have gone back into settings and the update would be there waiting for me to install again, but nothing is there. It says the usual "Device is up to date". So now i'm 4.4.2 still and want the lolipop upgrade. However i don't know how to achieve this, as i've restarted my phone several times and nothing will come up. Any help would be greatly appreciated. Thanks!

kdrumz5338 said:
Hello all, so back in December, i was rooted on my verizon lg g2 and i used towelroot to do so. One day i received the ota update on my phone for lolipop and i did so. I went through with the update while on 4.4.2 and nothing happened, maybe because i was on root? Anyway today i got unrooted my phone using the lg mobile support tool and the KDZ method. Now my device is back to stock and i figured i could have gone back into settings and the update would be there waiting for me to install again, but nothing is there. It says the usual "Device is up to date". So now i'm 4.4.2 still and want the lolipop upgrade. However i don't know how to achieve this, as i've restarted my phone several times and nothing will come up. Any help would be greatly appreciated. Thanks!
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Official LP isn't available for the G2 yet. It's dropping overseas next week or so, according to news sources. There's a custom LP rom, but it's not the official through Verizon.

Rooted kitkat to new 5.1.1 release help

Have n901t. Rooted it after being talked into 5.0.1 by Tmobile rep trying to improve it. No good. So went back down to KitKat and rooted that. Obviously I cannot receive ota update for 5.1.1 now. Do I just get the stock file and flash with the phone as it currently is? Or should I flash KitKat back to it's un rooted state before updating phone? Am still a novice in the taking control of your smart phone world and would rather not brick something if it can be easily avoided. Thank you.

KDawgEnigma said:
Have n901t. Rooted it after being talked into 5.0.1 by Tmobile rep trying to improve it. No good. So went back down to KitKat and rooted that. Obviously I cannot receive ota update for 5.1.1 now. Do I just get the stock file and flash with the phone as it currently is? Or should I flash KitKat back to it's un rooted state before updating phone? Am still a novice in the taking control of your smart phone world and would rather not brick something if it can be easily avoided. Thank you.
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You could get the official software and use odin to install it but there are a couple of things you need to be aware off. First once you upgrade to 5.1.1 you cannot downgrade back to kit kat and you will be stuck on that version, secondly in order to achieve root you might need to install a custom kernel before rooting. For that last part I would suggest you hit the forums since there a couple of posts about rooting this new version.

don't know if I am ready to start messing with kernals yet. Am patient. New root will show itself before we know it. Did the update through Odin. So far smooth sailing. Tested Simpsons tapped out since with 5.0.1 it lagged so bad it was unplayable. Still not as smooth as it was on KitKat but can still play it at least. Haven't tinkered with anything else yet.

Personally I'm waiting it out. I don't like not being able to go back, and I've had 0 luck with 5+.. So I'll wait until someone "fixes" it, if ever.

Need Update Advice (KitKat to Lollipop)

I currently have an LG-D415 running KitKat 4.4.2 that's rooted. I've never had a need to upgrade to Lollipop 5.0 until now. I just bought a new truck that has Android Auto which requires 5.0. My phone has been giving me a message that there's a system update available for quite a while now but I have been reluctant to do it because my phone is rooted and I'm not sure what would happen. Should I just let it do the update or do I need to unroot the phone first. It's been so long I'm not even sure what method I used to root the phone.

If you have rooted phone i recomend you installing latest twrp recovery and flashing lollipop ROM for lg l90d415. the stock ROM van ne found on t
his site

OTA update will fail if device is rooted. If you want to keep root enabled, then follow lgl90 suggestion. If you remove root to update it may work but you will have to root again. A backup is always a good move.

I'm kind of a novice at this so I'm looking for the most painless method of getting Lollipop. I'm not sure I'm comfortable installing twrp and flashing the rom. Also, I've read the bootloader needs to be unlocked which it isn't. Can I use SuperSu to unroot, let the OTA update do its thing and then reroot?

the bootloader is unlocke by deafult on lg l90d415 all you habe to do is download flashify app from play store download the latest twrp for d415 and wipe system,dalvikcache and cache the flash te lollipop stock tom by going to install and chouse the rom file where you have downloaded it inernal or external sd card and the swipe to flash the firsr boot will take maximaly 5-10 minuts .. lollipop is waaay diferent than the kitkat thats why will take to boot longer

So I unrooted the phone downloaded the OTA update and tried installing it. It made it halfway through then the phone restarted without completing the update. The phone is still at 4.4.2 and I no longer get any message to update. When I check for updates it thinks its up to date. When I tried manually updating using the LG Mobile Support Tool it initially said an update was available then changed to the phone is up to date. Why does it think the phone is up to date when obviously it's not?

zippster1 said:
So I unrooted the phone downloaded the OTA update and tried installing it. It made it halfway through then the phone restarted without completing the update. The phone is still at 4.4.2 and I no longer get any message to update. When I check for updates it thinks its up to date. When I tried manually updating using the LG Mobile Support Tool it initially said an update was available then changed to the phone is up to date. Why does it think the phone is up to date when obviously it's not?
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HI i told you what is the best solution to update your phone.. you could successfuly hard brick your phone(why did it not update well you didnt had enough of battery life) do what i told you so the best solution is to download the official lollipop rom for lg l90 d415 its same stock rom from lg but it comes pre rooted and all of that good stuff

lgl90 said:
HI i told you what is the best solution to update your phone.. you could successfuly hard brick your phone(why did it not update well you didnt had enough of battery life) do what i told you so the best solution is to download the official lollipop rom for lg l90 d415 its same stock rom from lg but it comes pre rooted and all of that good stuff
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zagreb - as I stated I'm a novice so I chose the path that I thought would be the easiest. My phone was fully charged so I do not believe that was the reason for the update not completing. Is there a thread or link you know of that provides a step by step (from beginning to end) tutorial of what you're proposing. Thanks for your help.

Root 5.1.1 or 6.0.1?

I have a TMobile Note 4 SM-N910T. It's currently on 5.1.1 stock and I just got the OTA Marshmallow update notification. I'd like to try Marshmallow out, but if I allow the OTA update, will I be able to root it later? Or is 6.0.1 unrootable (for now)? If I root it now (before updating to MM) will I still get the OTA update? And will it still be rooted after the update? So many questions!

ota then root

I OTA'ed, now the phone randomly reboots several times a day, and some apps don't work correctly. Great.

factory reset.

*sigh* I was afraid you were going to say that. Now the problem is backing it up. I have a Titanium Backup Pro license, but I only use it on my old rooted GS2. The Note 4 is not rooted so TB won't run on it. All the rooting tutorials say "back up your phone before you root" but you need root to run TB. Chicken or egg? I guess I could try Samsung Kies, don't know if it will back up everything. My photos are backed up to Google Photos, I guess everything else is replaceable, but I would really rather not have to reinstall all my apps one by one after a factory reset.
That brings up another question: when you to go Settings/Backup and Reset, I have "Backup my data" set to On and linked to my Google account, but nowhere can I find documentation of exactly WHAT gets backed up or to WHERE (it says to "Google servers" but what the heck does that mean? I can't find it on my Google Drive or anywhere else on my Google account dashboard.)
I do greatly appreciate your help, by the way.

You could try reinstalling through kies or smart switch. Make sure to clear caches before and after. And see if that works. If it doesnt help, you could flash recovery, root, try to backup as much as you can between reboots and then factory reset. Your apps should automatically download from play store. But without the titbackup files you'll lose settings and data in a lot of apps that Google doesn't backup.
I unlocked your mum's bootloader.

kydar said:
I have a TMobile Note 4 SM-N910T. It's currently on 5.1.1 stock and I just got the OTA Marshmallow update notification. I'd like to try Marshmallow out, but if I allow the OTA update, will I be able to root it later? Or is 6.0.1 unrootable (for now)? If I root it now (before updating to MM) will I still get the OTA update? And will it still be rooted after the update? So many questions!
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Were you able to downgrade back to 5.1.1? My phone also download the MM ota but I haven't installed it. I rooted 5.1.1 first and am trying to locate where exactly the MM ota downloaded to.
Been hearing too much about problems with MM.

Shad0wsabr3 said:
Were you able to downgrade back to 5.1.1? My phone also download the MM ota but I haven't installed it. I rooted 5.1.1 first and am trying to locate where exactly the MM ota downloaded to.
Been hearing too much about problems with MM.
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There aren't that many problems with MM. Just superficial stuff like not having mobile data toggle. The problems you are hearing about a factory reset will fix. Like lag, jankyness, apps loading, phone freezing temporarily. You won't be able to do OTA. It will fail because of root. You need to titanium backup or whatever method you prefer of backing up data and flash through kies, odin or smart switch. Probably easier to go that route unless you only did minor things with root like just block ads, then you can probably get away with flashing stock recovery and then OTA. You still might have to factory reset like I had to even though I flashed whole rom through smart switch. If you have xposed or modified something like swapping recent apps and back key like me, then you'll need to flash marshmallow whole and start over after backing up.
Afaik, you can't downgrade to 5.1.1 unless somebody figured out a workaround or you only flashed everything except bootloader.
I unlocked your mum's bootloader.

@Shad0wsabr3, my phone gave me the choice to delay the upgrade for a while, but eventually just did it without my consent. I suppose you could download stock 5.1.1 from sammobile if you really wanted to downgrade. I just wish I could figure out how to back up my (unrooted) phone so I could then do a factory reset and see if it helps the problems I'm having.

kydar said:
@Shad0wsabr3, my phone gave me the choice to delay the upgrade for a while, but eventually just did it without my consent. I suppose you could download stock 5.1.1 from sammobile if you really wanted to downgrade. I just wish I could figure out how to back up my (unrooted) phone so I could then do a factory reset and see if it helps the problems I'm having.
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Iv never backed up an unrooted device so I wouldn't know. Glad you nrought that up as Iv been meaning to look into that.
Would you happen to know where the downloaded ota file location is? My phone downloaded it and I keep postponing it.

Sorry, idk exactly where in the file system it is. All I can caution you again is, I kept postponing it and postponing it, and then one day the phone just popped up a message saying it was going to reboot and update, whether I liked it or not. Well, it didn't actually SAY whether I liked it or not but it did decide that I had postponed the update long enough and it was going to apply the update, giving me no option to postpone it any longer. That sort of pissed me off.
Please let me know if you come up with a backup solution. I've tried SimpleADB or whatever it is called these days, and another app that claimed to be able to back up an unrooted phone. Neither of them worked as advertised.

Where are the root instructions for completely stock 910T with MM update?

vernj123 said:
Where are the root instructions for completely stock 910T with MM update?
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http://forum.xda-developers.com/not...overy-n910t-t3-marshmallow-pe3-guide-t3406870

kydar said:
Sorry, idk exactly where in the file system it is. All I can caution you again is, I kept postponing it and postponing it, and then one day the phone just popped up a message saying it was going to reboot and update, whether I liked it or not. Well, it didn't actually SAY whether I liked it or not but it did decide that I had postponed the update long enough and it was going to apply the update, giving me no option to postpone it any longer. That sort of pissed me off.
Please let me know if you come up with a backup solution. I've tried SimpleADB or whatever it is called these days, and another app that claimed to be able to back up an unrooted phone. Neither of them worked as advertised.
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I'm still researching what your dealing with. As for me I found the ota file. For those looking for it this is how and where I found it....
With RomToolbox I went to root browser. Then to data folder and a folder named fota. Within the fota folder is the ota update named update.zip. I erased that and then went into Titanium Backup and chose to freeze both software update files. So far no constant reminders that I have an update ready to be installed.
Hope this may help.