[Q] Nokia Lumia 520 bricked-product code cannot be read - Windows Phone 8 Q&A, Help & Troubleshooting

I have a Lumia 520(RM-914 Indian version) with windows 8.1 developer preview. I wanted to install Lumia cyan upgrade so i used nokia software recovery tool to download the firmware version 3058.50000.1425.0001. The installation started and it showed an error at 1%. It showed an option to recover and i tried it but it couldn't. Now the phone is bricked and when connected to pc, it is shown as QHSUSB_DLOAD device.
In Nokia Care Suite PST it is shown as USB: Product in flash mode with Data package selection failed and product code reading failed error.
When I select Open Product, select the device and select data package, it tells me to hold Down+ Power button until it vibrates and then retry. When I try that there is no vibration just i could see that the usb disconnects and connects again.
Is there no way to recover it in my home using my pc and usb cable? My warranty has been void as I had replaced my broken screen earlier outside the Nokia Care.

Related

[Q] Lumia 920 bricked

Hello, my phone Lumia 920 was bricked and it doesn't boot up or respond to any of the input combinations(Vol up +power ) or ( Vol. down + power) it's just showing a black screen and when I connected it to a windows 7 pc it showed as (QHSUSB_DLOAD) and windows failed to install drivers for it I searched online and I reached the Qualcomm drivers for (QHSUSB_DLOAD) mode and now the device is readable as (Qualcomm HS-USB QDLoader9008) in the Ports(COM & LPT) section in device manager and can't do anything beyond that ... any help on how to recover this state to a normal working one using any method even if on a Linux based system computer? I need real help

[Q] Lumia 720 in boot loop - nokia logo and gears after install WPreview 10 - 10149

Hi Folks,
I need a help in my lumia 720, I was using W 10 in my phone without problems but while the upgrade to 10149 the phone begin a looping nokia logo and gears.
I tried use differents pc, none detected my phone, with differs usb cable , and I tried some of solutions as Nokia care suite, WPRT, Lumia recovery tool, command using thor2.
All times my phone not detected. Someone have the same problem ? and have a fix ? or any idea to solve ?
Best regards
Hi @fccom,
You have tried with undetected phone option (in bottom) in WPRT?
Yes, into nokia care suite, lumia recovery tool too.
Are you able to boot your Lumia device in FFU DL Mode?
Here is the procedure:
Khaagan said:
Press and hold the power button to start your Lumia device.
When your Lumia device starts, it displays the Microsoft or Nokia logo. At this instant, release the power button, then press and hold the volume up button. This step should be done quickly.
After a few seconds, an image composed of a white lightning and a white gear wheel appear on the screen of your Lumia device. At this instant, release the volume up button.
Click to expand...
Click to collapse
Yes I tried , but in this step I recieved a error , later I will post the error , but was something about connection
My phone is recognized as unknow device error code 43
"the use this command line
Code:
thor2 -mode emergency -hexfile HEX.hex -mbnfile msimage.mbn -orig_gpt
Ready, disconnect the battery and reconnect. Now connect your phone to the PC
Yeah, his phone started life with red screen!
Charge the battery"
Do you have other idea to solve conection with pc , and hard reste ?
Thanks
fccom said:
Do you have other idea to solve conection with pc , and hard reste ?
Thanks
Click to expand...
Click to collapse
HI, I had the same on my Lumia 930, keeping rebooting on gears.....
It works with lumia recovery and trying with the vol down + power. But it wasn't the first time.... i needed 3 or 4 tries.
The Pc detected the phone ?
Because my lumia ever is recognized with unknow device.
fccom said:
Hi Folks,
I need a help in my lumia 720, I was using W 10 in my phone without problems but while the upgrade to 10149 the phone begin a looping nokia logo and gears.
I tried use differents pc, none detected my phone, with differs usb cable , and I tried some of solutions as Nokia care suite, WPRT, Lumia recovery tool, command using thor2.
All times my phone not detected. Someone have the same problem ? and have a fix ? or any idea to solve ?
Best regards
Click to expand...
Click to collapse
It happened to me too..... just use the windows phone image designer by following the tutorial of @Khaagan It recovered my phone
souma_rox said:
It happened to me too..... just use the windows phone image designer by following the tutorial of @Khaagan It recovered my phone
Click to expand...
Click to collapse
my problem is my phone not detected ....
this step fail
Booting your Lumia device
To continue this tutorial, it is necessary to boot your Lumia device in the Microsoft FFU Download Mode. To do so, follow the five steps mentioned below:
Turn off your Lumia device.
Press and hold the power button to start your Lumia device.
When your Lumia device starts, it displays the Microsoft or Nokia logo. At this instant, release the power button, then press and hold the volume up (+) button. This step should be done quickly.
After a few seconds, an image composed of a white lightning and a white gear wheel appear on the screen of your Lumia device. At this instant, release the volume up (+) button.
Connect your Lumia device at your PC, this one should simply detect it.
fccom said:
my problem is my phone not detected ....
this step fail
Booting your Lumia device
To continue this tutorial, it is necessary to boot your Lumia device in the Microsoft FFU Download Mode. To do so, follow the five steps mentioned below:
Turn off your Lumia device.
Press and hold the power button to start your Lumia device.
When your Lumia device starts, it displays the Microsoft or Nokia logo. At this instant, release the power button, then press and hold the volume up (+) button. This step should be done quickly.
After a few seconds, an image composed of a white lightning and a white gear wheel appear on the screen of your Lumia device. At this instant, release the volume up (+) button.
Connect your Lumia device at your PC, this one should simply detect it.
Click to expand...
Click to collapse
It will detect the phone It shows the phone name difeerent like noki6915.366 bla bla bla. just select the .ffu image file and press flash
fccom said:
my problem is my phone not detected ....
this step fail
Booting your Lumia device
To continue this tutorial, it is necessary to boot your Lumia device in the Microsoft FFU Download Mode. To do so, follow the five steps mentioned below:
Turn off your Lumia device.
Press and hold the power button to start your Lumia device.
When your Lumia device starts, it displays the Microsoft or Nokia logo. At this instant, release the power button, then press and hold the volume up (+) button. This step should be done quickly.
After a few seconds, an image composed of a white lightning and a white gear wheel appear on the screen of your Lumia device. At this instant, release the volume up (+) button.
Connect your Lumia device at your PC, this one should simply detect it.
Click to expand...
Click to collapse
If you have done all the previous steps coorectly it should look like this.. It may give error once or twice during flashing between 15%-60% dont't worry just close the software and reopen it. Then remove battery from ur phn re-enter it anen it in download mode and start flashing again..... dont panic
souma_rox said:
If you have done all the previous steps coorectly it should look like this.. It may give error once or twice during flashing between 15%-60% dont't worry just close the software and reopen it. Then remove battery from ur phn re-enter it anen it in download mode and start flashing again..... dont panic
Click to expand...
Click to collapse
My phone not is detected, I did the change in pc settings, install lumiaflashingtool but nothing, I tried with 2 pcs , still show unknow device.

Bricked Prestigio 8500 DUO

Hi All,
I have a Windows 8.1 Prestigio 8500 DUO phone which this morning had an update to test windows 10 mobile. This was possible as I downloaded the windows developer app from the Windows store which i assume installed a profile to allow the phone to receive development software.
The update was going fine until I reached the Windows 10 Mobile boot loop issue. I cant post a link but if you google Windows Mobile 10 boot loop there is lots of people with issues
I want to factory restore the phone back to fresh 8.1 but cannot find a way to get it to be detected by the Windows Phone Recovery Tool software.
I have tried hold Volume up + Down + Power until it reboots then after this I hold Volume up + down and I get the Lightning logo with the cog, this I believe is called Flash mode. IN this mode the computer pick it up in device manager with label WinUsb Device with hardware ID: USB\VID_045E&PID_062A&REV_0000. In this state the phone just stays in the lightning logo screen but still will not be detected by Windows Phone Receroveyr Tool or the Nokia Recovery suite.
Any help would be very greatly received.
Thanks
Chris
google this "FW psp8500duo_1068.0012.0011.0005"

[Q] Boot loop for no reason

I left my Lumia 928 charging on the wall for the night and first thing in the morning while taking it off I noticed it was stuck in a boot look at the "NOKIA" screen. Seems like bootloader got corrupted for no good reason.
I can make it start Flash mode though and also Mass Storage mode with WP Internals.
Is there some way I can restore boot other than flashing original firmware and losing all my data???
Any help attempt is appreciated
I have just got this problem on my lumia 730. I have used Windows Recovery Tools to repair my phone. connect your phone to your computer by a USB cable. open WRT, if it don't detect your phone, hit the button My phone was not detected, choose your your device family and press power button + volume down button until it detected. if this doesn't work, try it again or you can use Nokia Recovery Tools. Hope this work for you
giahuy2201 said:
I have just got this problem on my lumia 730. I have used Windows Recovery Tools to repair my phone. connect your phone to your computer by a USB cable. open WRT, if it don't detect your phone, hit the button My phone was not detected, choose your your device family and press power button + volume down button until it detected. if this doesn't work, try it again or you can use Nokia Recovery Tools. Hope this work for you
Click to expand...
Click to collapse
Yes, I am probably going that way. Thing is I wanted to retrieve some data in the phone first. I managed to enter flash and mass-storage modes. But can only acces system files in mass-storage mode

My nokia lumia 1320 phone is bricked

Guys ,
When i tring to unlock bootloader getting powered off and It is no longer working . no vibrations no no flash screen no nokia logo cant booting up There is no trace of life except when I try to connect it to the computer via the USB, a voice happens to be connected to it by a device (pc detecting the mobile)
*Wp internal or WDRT or iutool cant detecing the device
Plz help me guys :crying:
Iwant views only i comments
If you're in Windows, go to device manager and search how the device is detected. If it's detected as unknown device maybe you will have to install some drivers.

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