T-Mobile U.S. - HSPA+ and APN Settings? - G 2014 Q&A, Help & Troubleshooting

Hello,
I'm having a problem with my Moto G (2nd Gen) and my carrier's internet settings I believe. I'm only getting a very slow 3G (0.1Mbs!) connection where I live. I noticed when I walked to the store yesterday, I was getting HSPA+ and the speed i'd prefer to have. I'm wondering if i'm having a settings issues in the APN settings or something because to me it seems odd that at home, i'm not getting HSPA+, but if I walk for 5 minutes, all of a sudden I have access to the higher speed network through the carrier. This doesn't make sense to me since T-Mobile's coverage map indicates that my city, and local cities around me are "EXCELLENT" range and that coverage should be good.
For my APNs, i've got T-Mobile US (epc.tmobile.com), and T-Mobile US DUN (pcweb.tmobile.com). Are these the right APNs to have?
I'm not very knowledgeable about APNs so i'm hoping someone could clarify this for me.
Thanks!

Related

Diamond 2 Service Question AT&T - US

I bought a Diamond 2 on sunday and received it today. I was able to get the phone active on my 3G sim card from my old motorola l6 phone but my service still shows a big E (to the left of the signal strength) and a little e (on top of the signal strength). I am assuming this is the Edge network, right? Is there a way for me to get on the 3G network? Or does this phone not support the At&t 3g bands?
My connection settings for Band are set to auto. I also have the "advanced network" setting set to Enable HSDPA/HSUPA and in my settings-->advanced--select my "modem type" is set to GPRS,3G under the connection of My ISP. Is there another access point url I should have in other than cingular.wap??
any input is appreciated.
Thanks.
no AT&T 3G for us sadly unless they make a specific AT&T branded TD2.
Though this is one of those times that I would be happy to be proven wrong.
shadowline said:
no AT&T 3G for us sadly unless they make a specific AT&T branded TD2.
Though this is one of those times that I would be happy to be proven wrong.
Click to expand...
Click to collapse
Thanks for the response... Maybe we'll get lucky and be able to access 3G it in the future...
Don't get too excited, there is no way of implementing North American 3G data on unbranded TD2 phones since its an hardware issue, not software.

HTC One 64GB Developer Edition signal strength

I just received a Developer Edition 64GB HTC One. I also have in my possession the AT&T Store model. I was receiving 2 to 3 bars signal strength at home with the AT&T version, but when I started using the Developer model, I was receiving one bar.
Also noticed with the developer edition, I was moving between HSPA+ and LTE frequently and even lost signal when I went inside a store. Is there anything I can do to fix this? Is anyone having the same problem?
I don't want to return the Developer edition but signal strength is important to me and I may have to, if it comes down to it.
Bump
I am by no means the most knowledgeable person here but I was for many years an employee of at&t and in that role was part of group of people that tested pre-release devices as well as upgrades to those devices post release...
So with that I know that at&t is known to manipulate signal meters on the OS of devices as part of their "network optimization". So what that would mean is that the signal strength measurement of a device with non-at&t OS might show that -95dBm is one bar, the same device with the at&t branded OS would show two or three bars. Leading the consumer to think that they have better coverage than they do.
I am not suggesting this is for certain the case but you can probably find a reliable signal strength tool for free in the play store and load it on both and compare the actual dBm measurement and you may find that they are close to the same and that the signal meter is not as accurate.
MG
Edit: I downloaded Network Signal Info by Kaibits Software and it seems to have a lot of useful info.
moregadget said:
I am by no means the most knowledgeable person here but I was for many years an employee of at&t and in that role was part of group of people that tested pre-release devices as well as upgrades to those devices post release...
So with that I know that at&t is known to manipulate signal meters on the OS of devices as part of their "network optimization". So what that would mean is that the signal strength measurement of a device with non-at&t OS might show that -95dBm is one bar, the same device with the at&t branded OS would show two or three bars. Leading the consumer to think that they have better coverage than they do.
I am not suggesting this is for certain the case but you can probably find a reliable signal strength tool for free in the play store and load it on both and compare the actual dBm measurement and you may find that they are close to the same and that the signal meter is not as accurate.
MG
Edit: I downloaded Network Signal Info by Kaibits Software and it seems to have a lot of useful info.
Click to expand...
Click to collapse
Ive never worked for AT&T but this is very true. As someone who always has the latest phones (me) its very apparent when you go to CM or any other non carrier ROM that you notice how they manipulate the signal meter.
The real answer here is that there is no difference in reception, only in signal bar representation. I believe the developer edition has a bug because the range represented isn't quite correct, it bottoms out at -113 dBm while 10 MHz LTE like on ATT should bottom out at -125 dBm.
Same situation but signal is in fact lower.
I actually found this posting searching for this exact problem. I have the ATT and the Developer edition. I noticed the bar difference but as everyone has been alluding to, I just wrote it off as how signal displayed as being wrong. However, when I turned the WiFi off and was trying to use the mobile media only, it was so slow to non existent in LTE but it changed to non LTE and did have some throughput but as you experienced it kept changing around. Again, the ATT version had great throughput and speed and stayed solidly on LTE. I am sorry I do not have the solution as I am also trying to find out what is going on and as you, I do not want to return the unlocked phone. Hope we find the solution soon.
jherbert16 said:
I actually found this posting searching for this exact problem. I have the ATT and the Developer edition. I noticed the bar difference but as everyone has been alluding to, I just wrote it off as how signal displayed as being wrong. However, when I turned the WiFi off and was trying to use the mobile media only, it was so slow to non existent in LTE but it changed to non LTE and did have some throughput but as you experienced it kept changing around. Again, the ATT version had great throughput and speed and stayed solidly on LTE. I am sorry I do not have the solution as I am also trying to find out what is going on and as you, I do not want to return the unlocked phone. Hope we find the solution soon.
Click to expand...
Click to collapse
Did ATT have different APN on the One? They have changed APN many time before. I have the dev edition with a LTE sim(one come from an ATT LTE phone), can some one post the APN from a ATT One?
Thanks,
APN Settings for ATT HTC One
RayYung said:
Did ATT have different APN on the One? They have changed APN many time before. I have the dev edition with a LTE sim(one come from an ATT LTE phone), can some one post the APN from a ATT One?
Thanks,
Click to expand...
Click to collapse
Name: ATT Phone
APN: phone
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
APN type: default,admin,fota,mms,supl,hipri
Bearer: Unspecified
I have both the ATT and Dev editions. The apn settings that the dev auto populates are the same as the ATT apn settings. I did go to speedtest.net on both phones (using LTE in Virginia Beach). Although the ATT One did have one test with DL speed of @21 mpbs, subsequent tests were @ 5mpbs, which were the same as the Dev One.
---------- Post added at 02:02 PM ---------- Previous post was at 01:53 PM ----------
mklpickle said:
Name: ATT Phone
APN: phone
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
APN type: default,admin,fota,mms,supl,hipri
Bearer: Unspecified
I have both the ATT and Dev editions. The apn settings that the dev auto populates are the same as the ATT apn settings. I did go to speedtest.net on both phones (using LTE in Virginia Beach). Although the ATT One did have one test with DL speed of @21 mpbs, subsequent tests were @ 5mpbs, which were the same as the Dev One.
Click to expand...
Click to collapse
FYI: I also ran Network Signal Info app which showed both devices picking up same signal (-85dbm), but each had different number of bars (ATT One had 4, Dev One had 2)
I have the same problem in Massachusetts. I have both phones At&t and dev. The dev can barely keep an LTE signal. The At&t is fine. Any thoughts on how to extract the radio from the At&t model and flash it on the dev model?
mklpickle said:
Name: ATT Phone
APN: phone
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
APN type: default,admin,fota,mms,supl,hipri
Bearer: Unspecified
I have both the ATT and Dev editions. The apn settings that the dev auto populates are the same as the ATT apn settings. I did go to speedtest.net on both phones (using LTE in Virginia Beach). Although the ATT One did have one test with DL speed of @21 mpbs, subsequent tests were @ 5mpbs, which were the same as the Dev One.
Click to expand...
Click to collapse
hmm, that's what I have. I am in NYC this week and the LTE IS pretty fast. 16mb d/l
Sent from my HTC One using xda app-developers app
No need for an app. Go to Settings > About > Network. Compare the dBm there. I am getting great LTE on my unlocked edition. Got 37 Mbps down, 18 up when I tested yesterday.
-105dBm
8.33 up
6.57 down
inside my house with ATT LTE
I work in a large office building and my previous phones had a very difficult time holding an AT&T signal.
The worse for me was the Nexus 4. Up until yesterday, I was using the Samsung S3 and it did quite a bit better.
The HTC One is doing a FANTASTIC job for me. Much better reception and 2 or 3 dBm better than the S3.
So far, no complaints.
This is making me feel a bit uneasy... I hope I don't have any problems with mine! Glad to know people are aware of it, I guess...
yokken said:
This is making me feel a bit uneasy... I hope I don't have any problems with mine! Glad to know people are aware of it, I guess...
Click to expand...
Click to collapse
The signal strength is the same on both devices I have (ATT and Dev). The only difference is the way it's presented or each device's interpretation of a "good signal".
Some people were saying they have the AT&T and Developer edition and the Developer one actually dropped connections where the AT&T one held strong and was very fast. That is what scares me.
I want to make sure people are not getting caught up with signal levels in dB. I have personally spent a good amount of time testing both phones. There is several times that the DEv unit was not operating in LTE frequencies and the At&t unit was working perfectly. So I called HTC to complain. I would like everyone else to complain to HTC. They are blowing this off. There needs to be as many complaints to get this escalated. Please do not dispair about complaining to HTC thinking your phone is OK.
I had both phones for a day and, while I didn't compare signal strength (only one sim), I haven't noticed my Developer edition having any issues with signal since I took my AT&T model back.
Speeds are right where they should be and I have had no dropped calls. Maybe it's a placebo effect.
I have to say, though, even if I knew for a fact that the AT&T model consistently got better reception, I would still choose the Developer edition for the lack of bloatware, wireless tether, and factory unlocked bootloader.
We're bound to get a firmware update eventually that includes a new radio. I'm sure it will get better. Assuming that it's worse, I seriously doubt that it's hardware.
---------- Post added at 11:12 PM ---------- Previous post was at 10:55 PM ----------
yokken said:
Some people were saying they have the AT&T and Developer edition and the Developer one actually dropped connections where the AT&T one held strong and was very fast. That is what scares me.
Click to expand...
Click to collapse
Stop spreading your lies, Walternate, or we'll take out a chunk of your brain!
My developer edition is pulling down 43.6 down and 12.8 up inside the house on AT&T LTE. Current signal strength is -81 RSRP and -7 RSRQ.
I had a problem with the Dev edition not working properly with my AT&T SIM card yesterday when the phone arrived. All the phone functions worked fine, but Data did not work at all. It gave me a message that the APN was configured wrong. (Even though it was the stock AT&T settings.)
I stopped at my local AT&T Corp store this afternoon while I was out and they swapped me into a new LTE SIM Card for free. They also checked my IMEI and I believe they added it to my account info. A quick reboot and things were working fine and flying along. Apparently some of the SIM Cards are set up for the HSPA + "4g" network and do not have something authorized for the LTE. Both my old SIM Card and the new LTE card looked exactly the same as well, so there doesn't seem to be an easy way to tell if you have the LTE Enabled card. (Obviously if you were using it with an LTE phone before you know.) I was using a Nexus 4 prior to getting my One so HSPA+ was all I had available before.
My60Amb said:
My developer edition is pulling down 43.6 down and 12.8 up inside the house on AT&T LTE. Current signal strength is -81 RSRP and -7 RSRQ.
I had a problem with the Dev edition not working properly with my AT&T SIM card yesterday when the phone arrived. All the phone functions worked fine, but Data did not work at all. It gave me a message that the APN was configured wrong. (Even though it was the stock AT&T settings.)
I stopped at my local AT&T Corp store this afternoon while I was out and they swapped me into a new LTE SIM Card for free. They also checked my IMEI and I believe they added it to my account info. A quick reboot and things were working fine and flying along. Apparently some of the SIM Cards are set up for the HSPA + "4g" network and do not have something authorized for the LTE. Both my old SIM Card and the new LTE card looked exactly the same as well, so there doesn't seem to be an easy way to tell if you have the LTE Enabled card. (Obviously if you were using it with an LTE phone before you know.) I was using a Nexus 4 prior to getting my One so HSPA+ was all I had available before.
Click to expand...
Click to collapse
You didn't need to give AT&T your IMEI. In fact, I try to avoid this with unlocked phones. You did, however, need an LTE Sim card to get the full benefit. You could have used your old card, but you would have had to enter a different APN manually and then you would only get HSPA speeds, which would be a shame.

[Q] Data on Rogers network

Edit: not sure if this is a switching problem or the way the phone is designed, but sort of figured it out...seems that the Exhibit 4G will auto fallback to UMTS when no HSDPA link is active. Just ran some speed tests and it did in fact hold HSDPA speeds, when done it fell back to UMTS. My GS3 doesn't do this...if I have 4G/ LTE available, it stays with it. Hence the confusion.
I recently purchased a new unlocked Exhibit 4G, have been testing the various roms here...many thanks to the devs...great work! Currently trying AOIP...nice!
My primary usage is on the TMO network, at my RV site on weekends. Unfortunately, 2G is the best I can get in my location, regardless of carrier.
I live in Canada the rest of the time, on Rogers with a GS3.
I was testing out the Exhibit 4G with my Rogers sim, LTE APN's were set up ok, voice & messaging are fine, but data is wonky...I will get the 'H' (aka 4G) icon for a few seconds at a time, but for some reason I keep falling back to 3G speeds. This cycle continues over and over. AFAIK, this phone should support Rogers HPSA+ frequencies (aside from their new 2600), shouldn't it?
So I'm wondering if this is due to an incompatibility with the phone on Rogers, or needing a different baseband, or could the phone's h/w be screwy? This has been happening with all roms I have tried (AOIP, Baked, Slim).
Appreciate any insight.

Nexus 6 Sprint (No Extended LTE coverage)

Hello all,
I have a question for any Sprint users with a Nexus 6. I recently switched from T-Mobile to Sprint's kickstart program ($15/line). I have (3) three N6 and (1) one Essential Phone. I've noticed while driving around Northern Michigan and on a vacation in Mississippi that the Essential phone will display Extended LTE in certain areas and when checked will be connected to a LTE band that's associated with ATT or say B12 for T-mobile. None of the Nexus 6s will do this. When in a area with spotty Sprint coverage they will either have no signal or will display a R with a 1x icon next to it, which I assume it's connected to a Verizon CDMA tower. It's frustrating as my mom has a house in Northern Michigan and the essential phone will have 4 of 5 bars of LTE and decent data speeds while the Nexus phones have no data and barely 1 bar of Sprint or roaming Verizon signal.
I've called sprint a million times and they can't figure it out. I have updated the PRL, clicked update device config, tried both LTE preferred and global preferred. Nothing I do seems to get Extended LTE to work. Any help would be appreciated I'm not sure if this is a simcard, prl, or phone issue. All of the Nexus 6 were purchased from the google play store (Sim unlocked) and have always been on Tmobile since purchased.
Note: When in a area with good sprint coverage the Nexus 6's work just fine. It's only when I'm in areas with bad sprint coverage or one of there extended lte areas.
I'm not a Sprint customer, so these are just random thoughts:
- do your N6s have the new .51R baseband?
- have you enabled data when roaming?
- can you manually select the good network?

Unlocking LTE bands on a US Cellular LM-V405UA that is now on Google Fi?

TL;DR: USCC -> AT&T -> Google Fi -- Any way to get 4G/LTE on these carriers?
Hey all,
I haven't been very involved in the rooting/flashing/whatever scene since the Gingerbread-KitKat days, so my apologies for what might be a noob question, or if it even is the right question to ask.
A bit over a year ago, I switched from US Cellular to AT&T and brought my V40 with me. Despite some IMEI issues (was only 14 digits instead of 15, which messed with some online forms), I eventually managed to get it transferred. However, there was one big issue: I was only getting 3G/HSPA+ service. I imagine this would've been a deal breaker for most, but since I only really use my phone data for music streaming and Google Maps when I'm driving, it wasn't that big of a deal for me.
Then, recently, I switched to Google Fi to save money. I knew that the V40 didn't support the fancy carrier-switching stuff, but I didn't care as long as I had some sort of service. The same problem still persists, however: I only have 3G/HSPA+ service.
When I briefly looked into this last year, I remember seeing something about flashing some firmware that'd unlock the non-USCC LTE bands, but I'm not sure if this was valid (could be misremembering). Would flashing some sort of firmware on my phone allow me to have 4G again, and if so, what would I flash? The generic US unlocked firmware?
Also, not sure if this matters, but GSMArena and LG's own website both seem to state that the US Cellular's V40 model is the LM-V405UA0, but my model number according to Settings is LM-V405UA (no zero at the end). My phone worked fine on US Cellular, so I'm not sure what difference there is between the two models, if any.
edit:
Messing around with my phone settings, I was actually able to force a 4G LTE signal from T-Mobile (Google Fi's primary network iirc) under Settings > Network & internet > Mobile networks > System select and flipping the Network mode option between "Global" and "LTE/GSM/UMTS". Going from the latter to the former will switch me to 4G/LTE from 3G/HSPA+, but going in the opposite direction keeps me on 4G. To revert, I have to go further into the GSM/UMTS settings and select "UMTS/HSPA/HSPA+ only" in the Network submode option.
Both the 3G and 4G options had about the same (slow) network speed of 2mbps down, and according to Signal Spy, the LTE was probably using band 4 (it had a question mark beside it, implying it wasn't very certain). I don't know if it's a band issue or a location issue, but since I'm on WiFi most of the time nowadays, I'm not that pressed about it... maybe I'll back things up and flash the US Unlocked firmware as a weekend project sometime.

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