Camera Error - One (M7) Q&A, Help & Troubleshooting

Hi guys. I want to buy this phone but i`ve read a lot of comments about the camera starting to show purple/pink colour .. most people say it`s a hardware/overheating problem.. how can I now if the same thing will happen to my phone ? Is there any way to avoid it ? does it have to do anything with the product release date ? any kind of answers is welcome

Brontok said:
Hi guys. I want to buy this phone but i`ve read a lot of comments about the camera starting to show purple/pink colour .. most people say it`s a hardware/overheating problem.. how can I now if the same thing will happen to my phone ? Is there any way to avoid it ? does it have to do anything with the product release date ? any kind of answers is welcome
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The purple/pink color issue is definitively an hardware issue. Its caused by a bad camera sensor (Omnivision) on early batches. Mine is an Omnivision sensor but did not experienced the issue yet, even if know I will someday. So if the phone you want to buy is equipped with the Omnivision sensor, you'll probably have the purple issue. You can replace the sensor under warranty.

alray said:
The purple/pink color issue is definitively an hardware issue. Its caused by a bad camera sensor (Omnivision) on early batches. Mine is an Omnivision sensor but did not experienced the issue yet, even if know I will someday. So if the phone you want to buy is equipped with the Omnivision sensor, you'll probably have the purple issue. You can replace the sensor under warranty.
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How can I check if it has omnivision or not ?

Brontok said:
How can I check if it has omnivision or not ?
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Sorry the bad camera sensor is the ST microelectronic vd6869. You should be fine with the omnivision or sharp model. You can determine which sensor you have by browsing to /sys/android_camera/sensor

Related

[Q] Camera Problem: Dead or stuck pixels

Hi,
I have noticed that i have few dead or stuck pixels on my htc one camera. There are few pink or purple pixels that are shown on my screen while i use camera and they are on photos too so i am thinking that there is problem with camera senzor. Is there anyone else who is having this problem, and would HTC accept my claim and give me new headset.
Here are the pictures that are showing my problem.
irumora said:
Hi,
I have noticed that i have few dead or stuck pixels on my htc one camera. There are few pink or purple pixels that are shown on my screen while i use camera and they are on photos too so i am thinking that there is problem with camera senzor. Is there anyone else who is having this problem, and would HTC accept my claim and give me new headset.
Here are the pictures that are showing my problem.
Click to expand...
Click to collapse
Definitely a hardware problem. Set your device back to stock (unroot, S-on,..) and send it back to HTC!
interestingly, I was posting about a similar issue yesterday. However, in my case it's a bright pixel, I think, that only shows on camera app. Just make sure your bad pixels really show in pictures as at first I thought that that was my case too, until I discovered that, camera turned off, the bright pixel slowly fades away..
Sent from my HTC One using Tapatalk 4
try to zoom in to see if pixel moving, if do means is a defective camera
The pixels are moving so it's definitely a hardware problem but i want to know would HTC repair my phone or give me a new one because i don't want unibody phone that has been opened.
irumora said:
The pixels are moving so it's definitely a hardware problem but i want to know would HTC repair my phone or give me a new one because i don't want unibody phone that has been opened.
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Click to collapse
hey, i am facing the same issue now? what did you do? got it replaced?
leo10messi said:
hey, i am facing the same issue now? what did you do? got it replaced?
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Hey did you mean this?
leo10messi said:
Hey did you mean this?
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Yep same issue here and i got new unit

[Q] Quick question

Is there some MOD to reduce the purple color on the camera? or increase the quality of the pictures?
nighthawk1991 said:
Is there some MOD to reduce the purple color on the camera? or increase the quality of the pictures?
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Click to collapse
NO. This purple tint is entirely a hardware defect. Give the phone to HTC, who will replace the camera for free if you're under warranty. Even I am a victim of this issue. My phone is currently with HTC
raghav kapur said:
NO. This purple tint is entirely a hardware defect. Give the phone to HTC, who will replace the camera for free if you're under warranty. Even I am a victim of this issue. My phone is currently with HTC
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So there are no software fix?
well I dont have a big purple color just a little bit, but is annoying, and I have no warranty
nighthawk1991 said:
So there are no software fix?
well I dont have a big purple color just a little bit, but is annoying, and I have no warranty
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Click to collapse
Nope, its sadly not a software issue. In my case, the problem was VERY bad. But, if its a slight issue for you, then try adjusting the ISO level to the lowest possible (100 if im not mistaken). It was a huge improvement, but not quite perfect.
I don't think the repair cost will be a lot though. I think its worth considering a camera replacement if lowering the ISO didn't solve the problem

[Q] [camera] pink spot

hello guys, is anyone experiencing this issue with both the z3c cameras? i've noticed that the problem seems to be partially related to the white balance and exposure and it's also a common deal with many other smartphones and tablets cameras (not just sony branded ones). i've tried with all the shooting modes possible and with 3th part camera apps as well but the pink spot at the center of the picture is still there.
i was wondering if it was a common issue (software maybe) or my unit was damaged,in this case i will give my device back to sony.
here some samples:
Looks exactly like the pink spot in my Z2 tablet's pictures.
Here is your answer:
http://forum.xda-developers.com/z3-compact/general/questions-belong-t2868300
I'm having the same issue and apparently Clove doesn't cover return shipping costs which is pretty frustrating.
EDIT: it also seems to disappear later in the day.
Got my Z3C today, no pink spot on mine.
I'm getting the Pink Spot too, but I think it only started happening after I dunked my phone in the water...
degraaff, can you take a photo of something white? Thanks!
tocirah1 said:
degraaff, can you take a photo of something white? Thanks!
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Click to collapse
Sure, I'll do it tomorrow in the day light.
brand new device from sony but same pink spot camera issue.... i guess its a software problem now but nobody is noticing this issue apparently .
fafa90 said:
brand new device from sony but same pink spot camera issue.... i guess its a software problem now but nobody is noticing this issue apparently .
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Click to collapse
This is a common "problem" the camera app and post-processing will almost remove it. To see it go in diagnostics (you have to switch the developer mode) and thn camera, so you see unprocessed camera picture. I don't think it is a defect, most smartphones suffer from it.
Answer
See the answer on this link:
http://android.stackexchange.com/qu...e-purple-tint-pink-spots-on-my-camera-htc-one
Hoping that Sony will fix it somehow, as I am planning to get a Z3C too..
Have it on HTC one too. It should be the ISO value in dark
Questions dont belong in General discussion
vetko said:
See the answer on this link:
http://android.stackexchange.com/qu...e-purple-tint-pink-spots-on-my-camera-htc-one
Hoping that Sony will fix it somehow, as I am planning to get a Z3C too..
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But it is related to the design of the sensor, iPhone also exhibit it some more than others but it is normally corrected by the software as it is normal.
Apparently mine does also have a pink spot, ever so slightly in my test picture:
I'm also getting the pink spot.
Has Sony officially said anything about this issue yet?
I just bought the phone 2 days ago...I'm gonna see if I can get it exchanged.

burned Sensor pixel?

Tried to take to photos with the digital zoom and noticed some sensor pixels are not in good shape.
Attaching image for reference.
Has anybody else has seen such a thing on their phone?
chhapil said:
Tried to take to photos with the digital zoom and noticed some sensor pixels are not in good shape.
Attaching image for reference.
Has anybody else has seen such a thing on their phone?
Click to expand...
Click to collapse
Not really. Try to to reflash stock firmware or if you don't want to waste time just buy a new camera it is 10-15$
https://www.aliexpress.com/popular/xiaomi-mi-5-camera.html
Phone is still in warranty, so probably will get it replaced
Service centre folks agreed it's hardware issue and mentioned lot of guys are facing it.
Replacement on the way now.
Really concerned about the quality of the components on this flagship device.
Within a year i have got 2 hardware replacement, first motherboard now camera.

Primary camera lens vibrates, buzzes and jitters

Hi All,
The primary camera lens has started making buzzy sounds, it vibrates very bad and because of these, the camera interface is all jittery and wavy now.
I guess its a hardware issue, may be adhesive for the camera lens is super weak.
Secondary lens is intact and works perfect and so does the front facing one. Its just the primary camera lens.
Need some expert opinion on what is going on here.
I am holding the indian tencent variant as everyone is calling it.
Thanks in Advance
Jaideep
jai5657077 said:
Hi All,
The primary camera lens has started making buzzy sounds, it vibrates very bad and because of these, the camera interface is all jittery and wavy now.
I guess its a hardware issue, may be adhesive for the camera lens is super weak.
Secondary lens is intact and works perfect and so does the front facing one. Its just the primary camera lens.
Need some expert opinion on what is going on here.
I am holding the indian tencent variant as everyone is calling it.
Thanks in Advance
Jaideep
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Click to collapse
Hmm well surely if the phone has a physically defective camera lens, it needs returning to the seller...
I heard Galaxy s9 had the same issue which was fixed with a software update. So I am trying to gain a second thought here.
reg66 said:
Hmm well surely if the phone has a physically defective camera lens, it needs returning to the seller...
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Click to collapse
I heard Galaxy s9 had the same issue which was fixed with a software update. So I am trying to gain a second thought here.
jai5657077 said:
I heard Galaxy s9 had the same issue which was fixed with a software update. So I am trying to gain a second thought here.
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Click to collapse
Ahh, ok. :good:
I thought the Asus Zenfone 6 has the same camera module (excluding the selfie camera) and I doubt if there have been reports of such problems.
Hopefully, it can be fixed through software.
Have you tried using gcam to see if it does the same?
reg66 said:
Hmm well surely if the phone has a physically defective camera lens, it needs returning to the seller...
Click to expand...
Click to collapse
zayidhs said:
I thought the Asus Zenfone 6 has the same camera module (excluding the selfie camera) and I doubt if there have been reports of such problems.
Hopefully, it can be fixed through software.
Have you tried using gcam to see if it does the same?
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Can you drop me the link to the apk?
Its happening on every app though, whatsapp, fb, etc.
Thanks in advance
jai5657077 said:
Can you drop me the link to the apk?
Its happening on every app though, whatsapp, fb, etc.
Thanks in advance
Click to expand...
Click to collapse
Go through this
https://forum.xda-developers.com/rog-phone-2/themes/app-google-camera-mod-t3970371

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