Forum, I have HTC One M8. This morning the following message started showing up: duo camera is blocked, please make sure all lenses are uncovered.
Does anyone have any idea?
PS. All lenses are uncovered and thoroughly cleaned.
Thank you
Doesn't look like your case is the culprit. Having said that, have you tried using the camera without the case? Only time I've encountered this issue is when my finger was in the way of the duo camera itself.
Magnum_Enforcer said:
Doesn't look like your case is the culprit. Having said that, have you tried using the camera without the case? Only time I've encountered this issue is when my finger was in the way of the duo camera itself.
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I have identified the problem... defective camera itself. When i pick up my phone, and shake it gently, there is a rattle sound thats coming from the camera. In addition, the top camera (under the lens) rotates every time i jog or shake the phone. So in short, its defective camera, but since i do not have the coverage, im SOL for now.
Thank you
Related
Hello
I have my optimus 2x for about 0ne week now.
When I tap the phone with my finger on the backside above the camera or when it slides on the table al little faster (not so fast that it dangerous for the phone) I hear a strange clicking noise from the inside of the phone. Is that normal? probably the gyro-sensor?
Have you the same noise when you do that?
Maybe something inside my phone is broken...
p.s: its definitely no part of the shell, i have made serveral tries while holding varying parts on the outside (Camera, Card-Slot, HDMI,...)
please, can somebody tell me if that noise is normal?
The Answer ist just one tap with your finger away
Very slight click when I tap mine. Wouldn't even notice it if you had not mention it. Can't get it to click any other way. Probably the camera assembly.
Someone posted on here suffering from the same problem. Apparently it's something slightly loose in the camera assembly which is surprisingly common on phones (the Nexus One had a big probably with it apparently).
yes its normal even after you taking a photo with macro or some AF and then go to gallery you can ear the noise because the camera do it. its loose by default.
aahh, ok thank you for your replies, no real problem then...must have missed it the first few days.
good built quality ;-)
anyone with this otherwise great device will be familiar that upon boot up and camera activation the lens automatically extends.
Sadly, in my case the lens has broken as a result of
1/apps that activate the camera programatically, pushing itsself out of its car cradle physically damaging the lens assembly
2/ Power on lens extension when held in hand like a phone, lens in palm of hand.
I emailed to samsung and suggested they use a proximity sensor ( very common on phones) mounted on the front of the device ( lens side) to check the path the lens will take during extension is clear, or possibly even using data from the focus beam. I suggested that If it cant extend safely then it should not, rather than risk damage to the motors inside the lens. Samsung could actually apply this to all their cameras.
I also suggested the default on power up should be to not activate the camera app, which extends the lens ( after all this is a hybrid device) it may be possible for devs to alter this behaviour ?
It also occurs to me that developers who make device specific apps for this device could win some serious respect if they used the accelerometer Z reading to ensure the camera wont activate when device is lens down/screen up avoiding the lens causing the phone to do pushups which also bends usb connectors.
I know this belongs in the development forums for this device but I can't access them due to having less that 10 posts. Hope someone can add it for me Many apps can activate the camera programatically, it's worthy of consideration as a lens fix costs $200.00 and is not covered by wararanty.
Better yet, if someone could discover a way to make it NOT startup in the camera app. Then the lens would only come out when I actually run the app.
I admire your enthusiasm for making these suggestions to Samsung but they will fall on deaf ears. The simple and certainly quickest solution is put an extra option in settings "Toggle camera on startup ON/OFF"
Done.
it gets worse
yep, that would solve the startup issue but any app can activate the camera programatically, meaning they can start the camera according to any variable, time, location, force etc.
Initial quote to repair was 150.00, but It also now appears the motherboard is damaged, since it is behind the lens, so now the cost to fix is $450.00, just a few dollars short of its replacement cost.
This device can damage its self without you having to touch it.
Pretty serious problem
That's a bit odd. The same thing happened to me more than once but there seems to be some sort of protection against damage as the lens of my camera goes back in after hitting an obstacle (they only need to monitor the current drawn by the zoom motor).
Sent from my GT-N7100 using XDA Premium HD app
paulikxp said:
That's a bit odd. The same thing happened to me more than once but there seems to be some sort of protection against damage as the lens of my camera goes back in after hitting an obstacle (they only need to monitor the current drawn by the zoom motor).
Sent from my GT-N7100 using XDA Premium HD app
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Interesting, I'm sure that mine does not do that, the motor seems quite strong and pushed as hard as it can, perhaps they rectified it in later versions, I bought mine Christmas 2012 which I assume was the first "model " as such. I get the lens error, but it stays out, only returning when you power it off. funnily enough I'm pretty careful where and how i leave it positioned
My Nexus 6 seems to have an issue from day one and is still present with the 5.0.1 update and the most recent camera update. I'm unlocked and unencrypted.
When using the camera, any camera app, the viewfinder and ultimately the photo/video comes out blurry when shooting in landscape. If i shoot in portrait, the viewfinder and the photos are sharp.
In landscape is starts clear and sharp and then quickly changes to being blurry. Even resting the phone on a still surface it is always blurry. Lighting conditions or shooting mode don't make any difference.
I attached two photos showing the difference, both handheld.
It's almost like something is wrong with the OIS in landscape. Hardware issue?
did you touch to focus or did you just point and shoot?
simms22 said:
did you touch to focus or did you just point and shoot?
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touch to focus... it actually begins to focus and then it looks like the sensor is shaking on the screen and shows up in the photos. I have no issues at all when in portrait mode.
This even happens when the camera is sitting on a still surface so its not my hand shaking.
This is with the camera sitting stationary on my desk and a 10/sec timer
mine did the exact same thing. the OIS never fully settles due to a hardware defect. i got a new one from T-Mo and returned my defective one and the problem has gone away.
http://forum.xda-developers.com/showpost.php?p=57450996&postcount=78
Lucke said:
mine did the exact same thing. the OIS never fully settles due to a hardware defect. i got a new one from T-Mo and returned my defective one and the problem has gone away.
http://forum.xda-developers.com/showpost.php?p=57450996&postcount=78
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Thanks for the info and helping verify its a hardware issue. guess I will be calling T-MO then. Where they hard to convince in replacing it?
drwolcot said:
Thanks for the info and helping verify its a hardware issue. guess I will be calling T-MO then. Where they hard to convince in replacing it?
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i was lucky to call and complain about it within the 14 day buyers remorse period so they could send me a brand new one instead of a possible refurbished one, but it was like pulling teeth with them. i had to explain that it was a hardware issue several times before they agreed to send me another one. after several phone calls later in the next few days, i finally got someone who was willing to do it then and there while on the phone.
good luck :good:
I have about the same problem with my more then 1 year old Nexus 6. After my nexus 6 fell of my bed (with a tpu case and no visible damage) it seems that i can only get the camera to properly focus while holding it at 90 degrees (so with the camera sensor towards my right hand) and while holding it at 180 degrees (so upside down) 0 and 270 degrees (camera towards left hand) the camera focusses, during the focussing it's focused for like a fraction of second and then the blurriness/vibration starts, in both camera and video mode.
So thanks for this topic, i guess i'm ordering a replacement camera module.
Replacing the camera module has fixed my focusing problem. The module itself was around 13 dollars on aliexpress. For anyone that's facing focussing/ois problems with the camera, you can easily replace the module yourself.
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
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I don't have that problem. Are you tapping on the screen to focus? If so and you still have bad focus issues, you probably have a defective camera.
I get excellent photos from my S5. Do make sure that the piece of plastic has been removed from the lens, that causes all sorts of problems. If that isn't it, then yeah, possibly a defective camera.
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
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If you are still on the warranty period, go to service and they will change your camera. If your warranty period ended, then the most easier and cheapest way to fix it is by buying a defective S5 that has only the camera working on it, and change that with your defective camera. If still doesn't work try a factory reset, actually try this first. And if still that doesn't work, then I don't know...
But good luck anyway.
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
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I do have the same problem from day 1. I feel that my s4 camera was lot better than s5
cmerlyn said:
I get excellent photos from my S5. Do make sure that the piece of plastic has been removed from the lens, that causes all sorts of problems. If that isn't it, then yeah, possibly a defective camera.
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That tiny piece of plastic can cause all sorts of problems and it doesn't come off with all the other plastic. When I bought my phone and they removed all the plastic, that wasn't removed. It is very hard to see also.
I too have this issue... But not always sometime it works fine but most times not.. especially when focus on near objects.
I also scan item bar codes at store for earning rewards and i always had issue. But when i try scanning upside down of the bar code it gets immediately.
When at closer when i touch to focus, it will focus to sharp image and then goes to blurry image.
lens is clean with no plastic. Strange thing is its not issue always.
I previous phone was S3 an never had such issue.
I just noticed recently my Note9 buzzes and vibrates when I use the 2x zoom. It does focus fine though. Anyone else has experienced this?
Sent from my SM-N960F using Tapatalk
Yes
Mines doing it too. Did you figure out why ? The picture gets wavy too when zooming.
so its continuously buzzing when zoomed in or only when zooming for the small amount a time when switching to 2x
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
otacon888 said:
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
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Yeah that doesn't sound right. I've got the N960F too and zoom works fine in all modes that support it.
My guess is the aperture is freaking out. When changing aperture manually, you can just barely hear and feel a tiny click. It something was wrong with it, it might be rapidly changing apertures causing the buzzing maybe?
I just tried and listened in a silent room and I hear nothing.
BigMosely said:
I just tried and listened in a silent room and I hear nothing.
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Put it right up to your ear and you might be able to hear it when switching. It's really quiet.
otacon888 said:
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
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Yep that happened on my Galaxy S2 after 2 years of use. Trying to focus but buzzes until it locks in...sounds like a hardware issue. My note 8 is fine.
I just tested this and there's no sound when using 2x zoom in auto mode.
Mine is doing this too. I find if i shake the phone it will stop vibrating. It sounds like something getting jammed. I have this phone with T-Mobile and i have the jump plan. Should i send this to them to fix or replace? Or should I contact Samsung? I don't want to have to pay for anything if its a hardware defect on a phone I've never dropped. So its not damaged from me.
I have this problem from the beginning- 1 week. Now i have the new update but the problem is still there.
When the 2x zoom lens try to focus, it makes vibrations and weird noises, and it can't focus... on sammobile someone has the same problem, i think it's a bigger problem.
Should i call the "samsung guard n9" and get a new one?
I've just had the new firmware update which was mostly camera related features, and now on 2X I'm getting this buzzing. What the heck is going on? A quick search on Google reveals a lot of people seem to be experiencing the same...
jonboyuk said:
I've just had the new firmware update which was mostly camera related features, and now on 2X I'm getting this buzzing. What the heck is going on? A quick search on Google reveals a lot of people seem to be experiencing the same...
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Your camera is switching and focusing to x2 normal as it should, right? The only thing you notice is the sound that comes from the module when switching? If so, your camera is fine. Even my s7e have sound from the OIS like clicking... working 2.5 years later like a champ and a lot of users reported it. Guess it's something similar here. If the camera module is broken, it will not focus and/or lead to other noticeable problems. If the sounds is too intrusive for you, you can send the phone for a repair/inspection.
high_voltage said:
Your camera is switching and focusing to x2 normal as it should, right? The only thing you notice is the sound that comes from the module when switching? If so, your camera is fine. Even my s7e have sound from the OIS like clicking... working 2.5 years later like a champ and a lot of users reported it. Guess it's something similar here. If the camera module is broken, it will not focus and/or lead to other noticeable problems. If the sounds is too intrusive for you, you can send the phone for a repair/inspection.
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No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
jonboyuk said:
No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
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The camera module is failing (you just described what was common camera module failing on HTC M8 back in the days, had a friend with it also), this can't be fixed via software, sadly it's for a service repair.
jonboyuk said:
No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
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If you pinch to zoom while in camera mode does the zooming in appear wavey and stuttering? Someone else showed a video of this and it was a faulty camera apparently.
Sent from my SM-N960U1 using Tapatalk
Give mi 5 minutes i will post a YT link with my "buzzing".
https://youtu.be/YOmI_WbZQyM
Here you have it. I know- ****y quality, but you can see what the problem looks like.
Samsung call service said, that they hear about this problem first time. I can give it to the service but the door-to-door 1 day service dosn't work, becouse they think noting is broken...
boku95 said:
Give mi 5 minutes i will post a YT link with my "buzzing".
https://youtu.be/YOmI_WbZQyM
Here you have it. I know- ****y quality, but you can see what the problem looks like.
Samsung call service said, that they hear about this problem first time. I can give it to the service but the door-to-door 1 day service dosn't work, becouse they think noting is broken...
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They are mistaken...it's an old issue that even affected my Galaxy S2...something gets loose and it has trouble focusing right (hence the noise). At first it works anyways, but over time it can degrade further. Hardware issue...would get it fixed if under warranty.
otacon888 said:
I just noticed recently my Note9 buzzes and vibrates when I use the 2x zoom. It does focus fine though. Anyone else has experienced this?
Sent from my SM-N960F using Tapatalk
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Mine has this issue as well. by any chance do mount ur note9 onto a bike or a motorcycle?