Database Develop

Lousy build quality these days?

Hi,
just wanna ask if the lousy build quality is normal for the Diamond. I've yet to see one that is problem free - and I had half a dozen in hands.
Mostly the dpad is not level and one edge lifts up.
Then often the power button is not level.
Then I've seen that the stylus does not get sucked in completely as it should be by the magnet.
And finally I've seen that the battery cover does not close completely (leveling at the top end) and come off very easily?
Given the fact that I only paid 290 Euros for my brand new Diamond and the features it packs I can endure a lot.
But given the fact that I know HTC from devices like the Qtek S110 I'm really dissapointed.
The build quality of HTC seemed to have gone downhill by a lot - Diamond problems like the one noted, Touch HD color peel off, Xperia X1 cracks and color peel.
What the heck are those chinese doeing? Do they think because they are the only ones building WM phones these days customers are willing to put up with such crap???

Mmmm...
I must be the odd-one out then because mine is really smart... no such issues?! Battery cover good, stylus fits, buttons level. Mine is HTC branded, may be its the network providers' manufacturing plants that are less than top quality?
I know for a fact that all brands are not built in the same plant. Having said that, the quality should be equal where ever they're built

i have the MDA version and the build quality on it is good. Nothing sticking out of uneven.

I've only tested HTC's own devices. And I've yet to see one that is free of flaws. Even the new D2 has problems like dust under the screen etc.

Private-Cowboy said:
I've only tested HTC's own devices. And I've yet to see one that is free of flaws. Even the new D2 has problems like dust under the screen etc.
Click to expand...
Click to collapse
All I can say then Mr Cowboy, is that you've been damn unlucky. I've been using HTC devices since 2001, and I've had one device in all that time which I could fit in your 'duff' catergory?!

Actually, HTC are Taiwanese.
Apart from the obvious xenophobia, I have also noticed that one edge of the D-pad is raised, allowing the light to leak through. I'm a bit disappointed - the Diamond is my first HTC device, and one of the reasons I bought it was hearing how good the build quality generally was on HTC phones.

Well some say Taiwan is still China. Besides that I've used HTC devices for quite a few device generations. The best one prolly was my magician - rock solid and still runs strong with no signs of any wear.
The Diamond on the other hand simply does not feel solid and clearly shows what I would describe as cost reduction effects. If you treat the Diamond as a ... device you prolly don't care. And I don't do either very much because I got mine recently very cheap (because the D2 was sitting right besides the D1 in the store the D1 was sold for less then 300 Euros).
You get a mighty good load of features for less then 300 (my old Eten X500 had cost me double that) so I don't wanna complain too much. But I feel that I'd be prepared to pay another 100 for solid build quality (metal casing etc).
I've taken a very close look at other HTCs on display in various stores around town and all of them had at least minor flaws. The black X1s already showed color peel off like the Touch HD and even the display unit of the D2 had visible dust under the screen - and I don't think it was on display for very long.
That said I think the Diamond will be my last HTC. The features are great but I simply like a bit more solidity. I exchange my own Diamond twice to end up with one that I can half way live with - first one had a stylus problem (not sucked in properly) and a power button problem (wouldn't turn own sometimes - maybe because the power button was not level and did not press properly), the second one had a royally screwed dpad (bent inwards on the right side and lifting up on the left side) and non-fitting battery cover and the third only has a bit of the pad lifting up on the right side (not as much as the second).
I looked through 6 stores in town and my percentage of a 100% perfect HTC was - 0%, none, nada.
Maybe german stores only get the crap productions because germans usually don't complain much, who knows. ;-)
I even have a X1 lying around here (ordered because I was thinking about returning my Diamond) but I'll return the X1 instead. The X1 is also HTC meaning it's disaster (cracks and/or peeling) in the making and I'm not prepared to pay a 170 Euros on top of my Diamond for that.
On the other hand build quality in general has gone downhill as it seems. Even coworkers of mine complain about the shoddy build of there iPhone-Toys. And they paid much much more than I did for my Diamond. Maybe the X2 will be what I'm looking for given the fact it's made by Foxconn/Asus.

grahamkdt said:
I know for a fact that all brands are not built in the same plant. Having said that, the quality should be equal where ever they're built
Click to expand...
Click to collapse
Prove it. Carrier brand snobbery is not going to get us anywhere.

I don't believe that either. For one HTC might be THE defacto PDA-monopolist but generall they are a rather small company. I don't think they have a lot of plants all over Taiwan.
And why should carrier devices should be build with higher 'tolorances'? Some carrier devices can be built a bit more solid - like the XDA Diamond given the different back cover - when they are changed from the original.

Cracked Camera Lens Glass

Ok maybe I'm an idiot or maybe it's a design problem but yesterday I noticed my HTC one camera glass lens has cracked. Looks like an X across the lens. It's somehow affecting the camera as it reflects light a d cause ghosting in my images under bright light.
I've seen the ifixit teardown and it looks like one hell of a job just to get the phone apart to replace the lens or even the cover.
So if you guys were me, what would you do ? Live with it ? Or send it back for repair ? Or anything I can do by myself ?
Sent from my HTC One using xda app-developers app

Please search the threads before creating something that has already been discussed for a while.
Here you go.
http://forum.xda-developers.com/showthread.php?p=40630662

HTC One cracked camera lens
randychuah said:
Ok maybe I'm an idiot or maybe it's a design problem but yesterday I noticed my HTC one camera glass lens has cracked. Looks like an X across the lens. It's somehow affecting the camera as it reflects light a d cause ghosting in my images under bright light.
I've seen the ifixit teardown and it looks like one hell of a job just to get the phone apart to replace the lens or even the cover.
So if you guys were me, what would you do ? Live with it ? Or send it back for repair ? Or anything I can do by myself ?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I think my recent experience might be helpful to a lot of people (hopefully)!
My 3 weeks old HTC One camera lens cracked as well, and like almost every blog that I've read when I Google searched (HTC One cracked camera lens), I was surprised by the large number of the same problem. One thing that I am now beginning to learn, is that HTC is well aware of this issue (I called their customer service center and asked that my case to be elevated to their product people and senior managment) and luckily my customer service rep was really cool (she was in their New Brunswick, Canada location) and understanding, so she took 2 pages of notes from my conversation and assured me that HTC would contact me by phone to ask me more about it, and would do the responsible thing to take this seriously.
I learned this along the way...we need to stop telling everyone there is a "flaw in their design" and instead tell your vendor that your phone is "defective"! That was my approach and after a brief conversation with the manager the exchange occured. I now have a brand new replaced phone, my (3 weeks old) phone is being returned to HTC as a "defective phone", and nobody is pointing fingers or blaming the other. This may or may not work for you, but it worked for me, and therefore I highly recommend that you consider trying this approach...of course it might also depend on the caliber of the sales rep you are dealing with, so ask for a decision maker (supervisor or manager). The other part of the story that played out for me was to print out as many pages of this XDA developers blog identifying this same cracked camera lens problem and carry it with you so that they can see there are likely hundreds of other HTC One owners with this same problem. Of course not everyone that has this cracked lens issue inputted their information online, but that also does not mean there aren't several other cases, and the decision maker will understand that you are not the only one making a request, that this is a well known problem. You need to stick to your guns and tell them your phone is one of the defective phones and show them the vast number of people with this problem...
Good Luck!!

[Q] Screen Cracked [Question(s) on how to fix it]

Hi, I recently got my HTC One (m7 / at&t) as a graduation present in June. Unfortunately I recently dropped it face down without its case onto the ground and resulted in a large crack(s) on the screen. I can still use the device, text, talk, watch videos etc.. but as you can obviously tell one does not simply enjoy the pleasure of having their phone(s) screen cracked.
So I immediately began looking for a solution and repair shops said 300$ to fix when I purchased my phone for just a little over 300$. So that is out of the question, unless its truely my last resort. So I began looking on how to fix it, youtube failed me the only thing that was helpful were the breakdown videos of the HTC One teaching me how to take apart the phone (The only part I was interested in was on taking out the glass).
The only solution I currently can think of would to repair it myself. So here are my questions.
1) The screen is cracked only, the touch screen works fine etc.. so can someone show me the listing on ebay/amazing (I prefer amazon) of the kit or things I would need to fix it.
I Saw this one:
amazon /HTC-M7-screen-digitizer-replacement/dp/B00CWKGZ5U/ref=sr_1_5?ie=UTF8&qid=1376517625&sr=8-5&keywords=HTC+One+Glass
Because it looks like exactly what I Need, BUT I'm no expert so would that fix my problem? Or is it the wrong thing since all I need is the glass and thats the "Digitizer Outter Glass" or something? I dont know my terms that well but to me it seems like what I need because its the "Outter Glass" haha.
But I'm confused about that because it says Digitizer outter glass and in the picture has the connection cord thing, Would this be replacing every part having to deal with the screen? (i.e I take a suction cup and take out the screen, and unplug the connection from the phone to the screen, would what I having in my phone (cracked screen with cord..) be the same thing as what Ill be ordering from that amazon thing but NOT cracked?)
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2) How would I replace it step by step? I already seen videos of taking the phone apart and replacing iPhone screens but I havent seen any towards the HTC One in regards to replacing the screen. So would someone mind pointing me in the right direction, or giving me a text tutorial on what to do? I can pretty much figure it out by reading it since I have videos n pictures to compare it to sorta.
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3) I never done a repair before but it doesnt seem that hard, just have to be gentle and know what youre doing (Thus why im asking so many questions), is this my best option? Or what should I do...
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4) When I seen videos regarding the iPhone screen replacement it was showing things like Screen Seal / and him literally taking off the glass from the this other thing and replacing just the glass itself instead of the thing below it.
Would I have to also use a type of screen seal / or have to take glass off like you would do in the iPhone or is it a 100% different conecpt / idea?
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Remember: I basically need to know what I need to fix the cracked screen of my phone, I think this is what i need:
amazon /HTC-M7-screen-digitizer-replacement/dp/B00CWKGZ5U/ref=sr_1_5?ie=UTF8&qid=1376517625&sr=8-5&keywords=HTC+One+Glass
So if it is, then may someone tell me how to replace my phones cracked screen using that and explain it to me what im actually doing and watch each part is etc.. (like what im buying and whats cracked with my phone, so I know its what I need)
and if not, can someone tell me what I need and how to do it?
PS I understand I cant post outside links, but its amazon and Im not trying to advertise i just need the link as a comparison / example

This is one of the worst phones created when it comes to repair. It is well made, but ease of repair was not their priority. The only thing I can recommend to you would be to go to the Ifixit web site. They do a tear down of the phone to show how hard it is to repair. Maybe that will help you out.
Edit: In your original post, you wrote that you had watched videos on the Iphone. Since this is a different phone with differences in assembly, I suggested a video concerning this specific phone. Not trying to be rude, but if I was taking apart my HTC, I would view specific videos concerning my phone. I thought that the specific video might give you clues as to the parts involved in assembly and what procedures were necessary. The video I was referring to concerned their taking apart an HTC One. Every bit of information might be helpful to you trying to fix your problem.

Wolf said:
This is one of the worst phones created when it comes to repair. It is well made, but ease of repair was not their priority. The only thing I can recommend to you would be to go to the Ifixit web site. They do a tear down of the phone to show how hard it is to repair. Maybe that will help you out.
Click to expand...
Click to collapse
Not being rude but I'm pretty sure I already stated the fact that I seen the videos and tutorials regarding the tear down of the phone. So how do you expect that to "maybe" help me out? If I'm trying ti find out the part(s) I need to replace since I don't know the full termology.
I know how to take my phone apart (For the most part), I Just need to know mainly what I need to replace to fix my cracked screen, or whats my best solution. + The questions i stated in the thread.
Thank you.

Unfortunately you will have to change the whole screen assembly.
This will cost you a little ... http://www.etradesupply.com/oem-htc...itizer-assembly-with-front-housing-white.html
You could try also just the LCD+ digitizer (if the front aluminum parts are still intact: http://www.etradesupply.com/oem-htc-one-lcd-screen-and-digitizer-assembly.html
If you scratched the back of the phone, those guys have the back assembly also ... about 24 USD ... ( http://www.etradesupply.com/oem-htc-one-rear-housing.html )
You could TRY replacing only the digitizer ( http://www.etradesupply.com/oem-htc-one-digitizer-touch-screen.html ) but I would not go there. In between the digitizer (what is actually cracked in your case) and the lcd there is a special "jelly" glue which is VERY hard to remove w/o breaking the LCD. I tried that on a N7 and now I'm waiting for a new LCD to be delivered ...
Good luck!

Thank you, I appreciate the reply.
My casing / housing isnt broken (The cracks start from the top of the screen right below the camera/speakers where the glass is, and the crack(s) end towards the HTC Logo etc..) so should I still buy the white housing with lcd+digitizer or should I just go with the second option and buy the digitizer+lcd without the housing (second link you gave me)

JohnVerde said:
Thank you, I appreciate the reply.
My casing / housing isnt broken (The cracks start from the top of the screen right below the camera/speakers where the glass is, and the crack(s) end towards the HTC Logo etc..) so should I still buy the white housing with lcd+digitizer or should I just go with the second option and buy the digitizer+lcd without the housing (second link you gave me)
Click to expand...
Click to collapse
Let us know how it went. :good:

Not sure if it's worth it. HTC will fix it for you somewhere around $180.
Sent from my HTC One using xda app-developers app

JohnVerde said:
Hi, I recently got my HTC One (m7 / at&t) as a graduation present in June. Unfortunately I recently dropped it face down without its case onto the ground and resulted in a large crack(s) on the screen. I can still use the device, text, talk, watch videos etc.. but as you can obviously tell one does not simply enjoy the pleasure of having their phone(s) screen cracked.
Click to expand...
Click to collapse
Hi,
I posted a lengthy thread on how to do a repair here
http://forum.xda-developers.com/showthread.php?t=2387992
Did it well over a month ago and it is still running fine.

You might want to call you household insurance, and tell them someone in your household (not you) dropped the phone while cleaning for example.
Here in the Netherlands, they will pay the repair even the same day.
I didn't had to send them anything, just tell them on the phone how much the reparations would cost, and they transfered the complete numeber right away!
Too bad I found that out after spending more than $100,- on phone reparations.
It might be worth the shot, since they may reimburse it for you.

Screen replacement advise, pleasw

Hi guys, I have got my HTC One screen cracked recently and a few dents on the housing, nothing very noticeable but I like my One looking spotless additionally, I always wanted black one but at the time I was buying silver was the only one available I found a website where I can buy screen and housing. Could you please give me an advice or share your experience on screen replacement? thank you in advanced guys!

ekabon said:
Hi guys, I have got my HTC One screen cracked recently and a few dents on the housing, nothing very noticeable but I like my One looking spotless additionally, I always wanted black one but at the time I was buying silver was the only one available I found a website where I can buy screen and housing. Could you please give me an advice or share your experience on screen replacement? thank you in advanced guys!
Click to expand...
Click to collapse
on the i fix it take down it scored a very low score on repairable score
http://www.ifixit.com/Teardown/HTC+One+Teardown/13494
HTC One Repairability Score: One out of 10 (10 is easiest to repair)
Very, very difficult (possibly impossible?) to open the device without damaging the rear case. This makes every component extremely difficult to replace.
The battery is buried beneath the motherboard and adhered to the midframe, hindering its replacement.
The display assembly cannot be replaced without removing the rear case—this will make the most common repair, a damaged screen, nearly impossible.
Copper shielding on many components is difficult to remove and replace.
hope this helps

This user did just that and was happy with the results:
http://forum.xda-developers.com/showthread.php?t=2387992

I would contend that if you don't either have a lot of experience or a lot of time, patience, desire to learn and acceptance of the fact you'll probably destroy your phone, I'd give tearing down your HTC One a miss.

I'm pretty sure I can disassemble my phone carefully, I've read about it a lot and watched some videos, but the only think no one has mentioned so far is how to put it back together, using new housing. Cause I wonder if I need to use some glue or something?
Sent from my HTC One using Tapatalk

[Q] Buy z3c or is there an alternative?

hi, after two years of good service my z1c screen has a crack in it which makes upper part pf my screen unuseable. So i am thinking of buying the z3c but then i read all the reports about (spontaneous) cracks on front and back. I try to get an objective view on this but this is quite difficult. How often is this happening? If i read amazon.com comments most people seem happy. If i read german amazon comments, much mure people complain about broken screens... What do you suggest i do? I was looking at alternatives like htc mini 2 but one of the things i really dont want to give up is the battery capacity! Your opinion?
Regards
Frederik

I was in the same situation 1 month ago. Galaxy alpha was the only compact alternative, but i didnt want to give up my almost 4 years old sgs2 with 16+32 gb storage for fixed 32gb, not to mention battery capacity. So i called a service that replaces the fronts and backs of new phones, and they told me not to buy sony, because they are overhelmed with their handsets. So, i went and got myself a Z3C
I ordered 0.3mm glass for front and 3 different cases for back (using cheap silicon case with screen protection atm) to make it as safe as i can - so far everything is working as it should, and i'm very happy with it
Btw, glass on the back is 13$, front digitizer is 33$, and whole front with display is around 170$ (parts only)
Camera glass (which is plastic actually) is 4$, but its not easy to replace any of these. I also got myself a magnetic cable to minimize the use of flaps for usb port.
Thats about it... I also read many bad reports about spontaneous cracks, but decided to try my luck... As i said before, so far - so good
Hope this helps, sorry for being biased, but i really like it.

You get the gamble of an issue with every phone, but there'd be a call back if there was a wide spread complaint that exceeded a high enough number. That said yeah, there's a fair number of reports but most people are happy - it's unlucky people that aren't for obvious reasons.
I cracked my Xperia Z (C6603) and wondered if it was time to upgrade, or repair it. The repair cost would've been 280$ for a legitimate repair (I don't like buying third-party materials), and buying a new one would've been 350$. Since the Z3C was out and I found the Z too big for my hand anyway (Barely reach notifications when holding it), I figured I'd sell my cracked one (the current eBay est was roughly 100$), and 550$ for the Z3C in my country.
Since the Z3C was pretty much a no brainer if you want quality + hardware (All 'compact' variants don't compare spec wise) so I jumped in, and about 2 months I think now and my phone has been perfect to me besides the Cyanogen I'm using.
Figured the 100$ of selling the Z could effectively 'make up' what I paid for the Z3C... if I'd sold it. Still on my desk.
So maybe you can sell your old, cracked phone and 'save' with a Z3C. If you want compact, honestly there's no better choice if you're looking to upgrade.
If you want to save then you can always just get a repair or sell and rebuy a new Z1C.
If I were you, I'd assume that you'll get a perfect phone that wont ever crack unless you drop it. Weigh the other factors; Save Money or Upgrade.
If you aren't having any performance issues with anything like games, why bother upgrading?

Just like with any device, if something goes wrong, people write about it. I've had zero problems with my device, and I have not started any threads stating so. If the screen does spontaneously crack, you should be able to get it repaired or replaced under warranty, so why avoid it?
This is the best phone you can get under 5 inches. The performance is top notch, the battery life is amazing, the camera is just okay, but its waterproof and isn't bogged down by a heavy skin like Touchwiz. It's not a flawless phone, but none are! Even the fan favorite iPhone has it's issues (too slippery, camera lens that sticks out, large bezel around screen, poor battery life).
Get what works for you and don't look back!

Ok guys, i guess these posts were all i needed. Got mine via amazon yesterday. Took the mandarin red one.