I'm a new member so if I do something wrong, I'm sorry. Let me warn you I'm not at all tech savvy either, but I believe someone here can help me. I own a 2013 Jeep Wrangler with Uconnectivity. I purchase a Samsung s5 in June when my s3 failed on me. I synced the new phone and all was well EXCEPT I couldn't get text messages through the Uconnect service. I did research and found this was because of AT&T not wanting their customers to text and drive. ( not their business, but anyway) After the last update I believe in August, I can no longer use the Uconnect service with my phone. What's really crazy is Uconnect sees my phone, they hear me asking for the call to go through. The call is placed and at that point, my speakers no longer are engaged? All goes mute in the car even though the call is going through. I spent all day yesterday at the Jeep facility. My system is perfect, except for my phone??? And to be sure I was not being given a line of bull I tried to use my phone on other Jeeps and vehicles in their lot, no go, yet they can use their phones in my Jeep with out issue. I tried contacting AT&T, their response is it's the Jeep. It's not the Jeep. Does anyone have an idea why my phone suddenly mutes Uconnect when the call is being connected? Any ideas would be greatly appreciated.
Same problem
I am having the same problem as you, oddly enough, my AT&T Galaxy S5 use to work with the Jeep. I switched to Verizon and was giving her my AT&T device, so I did a factory reset, and now that phone will show as connected but does not play music or call audio through the car speakers. This is extremely frustrating and any suggestions or tips would be greatly appreciated. AT&T updated my Galaxy S 5 to 4.4.2. I am not sure if that was what I was using when I first purchased or if that is an update, but if there is an android version that will fix my issue, I have no problem rooting my phone etc.
Related
OK, I'm pretty sure BT worked on the phone. Now, any time I answer from a BT device, the incoming caller is muted. He can hear me, I can't hear him.
If I transfer the caller to the phone (which btw I can hear him) and back again to the BT device, I can then hear him. If I answer the incoming call from the phone buttons, I can hear the caller on my BT device.
I must've spent like 30 calls to my phone (I'm ticked as I'm sure each one counted on my minutes) thinking of different ways to fix this.
I thought it was my BT headset, but it works on my Tilt. So I tried it in my car BT. It can't hear the caller either. So something is wrong.
If I turn off MS Voice Command (which by the way, I reg restored to before I modded it to work) my phone will make the sounds, I hear a beep in my ear. If I answer it form my headset, it works!
I could've sworn I had MSVC turned on ever since I got the unit. And I know I talked to people on my BT headset. Only thing is I don't know if I talked to someone after I did the non-att bloat hardreset.
Anybody have any ideas before I reset my phone?
had similar issue
i had the same problem and tried everything possible till i hard reset.....That fixed the problem initially.....but after i setup MSVC after a few calls it again started doing the same thing. I will be calling HTC tomorrow......will keep you posted unless someone else has an actual solution.
Update
After a couple of hours on the phone with HTC and ATT tech support....it all comes down to it being a hardware error. I went into a ATT store swapped my phone out and came back only to find the touch wheel does not work....went back got another one and finally one that works...bluetooth works fine and so does eveything else.....at least for now
Update
After a couple of hours on the phone with HTC and ATT tech support....it all comes down to it being a hardware error. I went into a ATT store swapped my phone out and came back only to find the touch wheel does not work....went back got another one and finally one that works...bluetooth works fine and so does eveything else.....at least for now
I don't think its hardware that is broken in some units. At least I hope not. Someone else here said they got it to work after resetting the device only to have it break again later. For now, I have my fingers crossed that someone can fix this. Sounds like a BT stack or something that is bad.
starstreak said:
I don't think its hardware that is broken in some units. At least I hope not. Someone else here said they got it to work after resetting the device only to have it break again later. For now, I have my fingers crossed that someone can fix this. Sounds like a BT stack or something that is bad.
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Judging by the fact that you mention MSVC I am betting this is part of it. I have seen a ton of people complaining about it not working correctly. I think we need to start with that in the hunt.
True. Its either MSVC or BT stack. or both.
HTC Confirmation
I got a confirmation from that it is a software related issue with MSVC but they cannot release a fix until ATT approves it. The only way to speed this up is to have as many fuze users call either ATT or HTC and complain about this.
Try turning off Announce Incoming Caller. Supposedly this is the problem.
Agreed though, we MUST complain to AT&T and HTC on all issues - otherwise we all just sit here and ***** to each other and nothing happens cause they don't know how irked we are...
I have a samsung galaxy s that has been updated to android 2.2 (JM7)on vodafone the phone has been repaired once as it dropped received calls. The problem I now have is that when I make a call i can hear someone perfectly but my words are mumbled and sound distant and they struggle to hear what I am saying. Does anyone know of a fix for this! it is driving me mad I don't want to send the phone off to be fixed again as this takes a week. It does not happen all the time and is nothing to do with the reception. Checked the microphone on sounds recording and it is fine.
It is nothing to do with the placement of my hand over the microphone when making a call as I already have tested this. I also do not think the microphone is dodgy as it does not happen all the time. I have a feeling it might be a firmware problem but I am on the latest update according to KIES.
Can anyone help on the community . It is really frustrating because I like the phone but it is not much use if people cannot not here me! is there any fix for this. Spent ages on the internet and cannot find anything relevant.
well don't trust kies..
don't know JM7 but your firmware might be the issue.
try a newer one if possible.
Here's the situation:
I have a Galaxy S, Firmware 2.3.3
1 week ago, my phone started behaving funny in my apartment (in greater Vancouver BC, north Burnaby). It would randomly cut off the other person, sometimes right away, sometimes after 20 minutes of talking.
It was not dropping calls though, the person on the other end could still hear me, but I couldn't hear them anymore. The call timer was still counting, it was just dead silence. No disconnect noise or anything, just suddenly I couldn't hear them.
I haven't dropped, upgraded, or otherwise changed my phone recently. So far it works properly in other areas of the city.
The interesting part is, my girlfriend is with Telus and her phone is behaving in the same manor. She just bought her phone 3 weeks ago, a crappy flip phone (as her blackberry curve kept dropping calls in the apartment) and hers has the same "muting" issue in at least 2 locations in the city.
Both companies suggest it is a phone issue, not a service issue, and we should buy out our contract with them and get new phones. They say that is our only option.
What can I do about this?
Well they lied about the phone issue. Only the network provider (like at&t) can cause these problems. Ive experienced it before and i know how network providers work. (been there, done that) change network provider or do whatever else you want. There isnt much choice here...
Sent From The Phone Of Gamers
Thanks for the reply
I'm paying for services not received and I signed a contract with them so there must be something they can do.
Anyone else have some thoughts?
Well you can try to unlock another phone (4g maybe) and put your sim in there...it might help but out of all my expieriencez i never thought the phone was the problem...
Sent From The Phone Of Gamers
In the last few days I've had at least one dropped call per day on my S6. It doesn't make any difference if my recipient is on a cellphone or landline nor does it matter if I'm in the car on bluetooth or using the handset elsewhere. I did some searches and found others having the same problem, not so much with AT&T (mine) as opposed to Verizon and T-Mobile. Some say a factory reset cured the problem, but I hate to do it unless I have to. Just curious how others on AT&T are faring. My previous S4 never dropped any calls nor did my HTC M7 so I'm thinking it's not a network issue, but something in the phone itself.
I've never had a dropped call in the month I've had the device. I had my chubby cheek hang up on my mom once last week, but that's as close as it gets. My area gets pretty good coverage for att and tmobile though. I've yet to drop a call since joining at&t
My Black Galaxy S6 Edge 64gb module was dropping calls like crazy, and was still within my exchange period so I switched it out. Haven't had any dropped calls since.
Call and connection quality have been stellar for me. Only dropped calls I've had are when going through known dead spots.
Looks like the factory reset fixed it for me so all is good now.
rmc69 said:
Looks like the factory reset fixed it for me so all is good now.
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Have you had any dropped calls since your last post here? I'm having dropped calls often. I don't think a factory reset will help me because I wiped all data before flashing the rom I'm running. I may try a factory reset from within the settings menu if you haven't had any dropped calls since the 15th.
I've only had a couple dropped calls since then, but my problem now is that sometimes the other caller can't hear me, specially when I'm driving and on bluetooth through the car audio. It can't be the other caller because they were on a stationary, land-line phone. I checked out my mic by making a voice recording so the mic is fine. I just tried unchecking "Enable HD LTE Services" and I'll see what that does and report back. If it were not for the very nice camera, the annoyance of the dropped and muted calls plus the bad battery life would be enough to make me switch this phone. It's got to be a device-specific bug. My HTC M9 is running Android 5.0.2 and is rock solid and never dropped a call. Same with my LG G3. I would send in my S6 for repair, but I'm not sure what they would do. Not only would I get a refurb back, but it might do the same thing. If you've been following the threads, you might have seen that Sprint had to push a special update for it's S6 customers to fix dropped calls. Verizon customers are also having it bad (I'm on AT&T). It can't be all network issues though as like I said, my other devices including an LG G3 have never dropped a call.
Thanks for the response rmc69. I did uncheck the HD lte and it did not help me at all. Let me know if you have a different result. Thank you
The Sprint S6 and S6 Edge have the same problem. I have to turn off the LTE radio all together to have a usable phone. I couldn't send/receive text, I had dropped calls and a very poor signal. Once I turned the LTE radio off, all those problems went away. I realize this is not a fix but it's a workable bandaid for those that are having problems. Good luck to you guys.
Turning off lte did not work for me.
Robert, how did you turn off LTE? By going into the testing mode and changing it from there? Or were you simply referring to unchecking Enhanced LTE Services?
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/samsung-galaxy-s6/518691-any-way-turn-off-lte-data-galaxy-s6-t-version.html
rmc69 said:
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/sa...ay-turn-off-lte-data-galaxy-s6-t-version.html
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Click to collapse
I tried that, it did not work for me.
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
rmc69 said:
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
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Click to collapse
Yeah that is what I'm afraid of. Every time I go to the at&t store it's a big hassle. Hopefully an update will fix our problems.
@rmc69, is your phone rooted and running a custom rom?
No; pure stock. It's also a 64 GB model. I'm wondering if there is a difference that could affect reception, i.e., is the antenna placement exactly the same. I changed my band to GSM Auto last night removing LTE and so far, I haven't had any dropped calls, but it's too early to tell. The biggest problem I'm having is that sometimes callers cannot hear me, especially in the car using bluetooth.
I am rooted running DennisRom. Yesterday I did a factory reset via the stock recovery and made 4 calls and did not have 1 drop. I'll see how it goes for a few days and report back.
Great! That's encouraging.
Bad news, I just called my wife and the call dropped before she could answer her phone. I think I may give up and get a different phone. I'm loosing hope.
My nexus 6p has been working perfectly with my 2016 vw for past couple of months. Now, I can no longer send a text message or hangouts message. Still connects perfectly, makes calls and navigates by voice but no longer listens when I want to dictate a message. This seemed to happen overnight as it has always worked perfectly before and I am not aware of having made any changes to my phone or car. How weird. Anyone have any ideas?
I'm having the same issue with my Galaxy S7 Edge running Android Auto on my Pioneer AVH-4100NEX. I went on vacation and my car sat for a while and now when I'm in Android Auto mode I can't receive and send text messages. I ask Google for the weather or to do a calculation and I get nothing. However, if I ask Google to dial someone whether in my contacts for not, it dials the number. Does this make any sense? There doesn't appear to be any official Android Auto support. I contact Pioneer and they told me my contacts weren't syncing with Android Auto which was strange enough when they said it, but given the fact that I don't get a reply when I ask GoogleNow for the weather means my contacts shouldn't have anything to do with it. Any help would be appreciated.
Thanks,
Matt