Database Develop

so about my screen...

So pretty much I ordered my nexus 7 right when it was announced, and due to a shipping error Google wanted another 8 weeks to get it to me from release so I canceled my order. Being the impatient idiot that I am I went and bought a new one off eBay. I am aware of the screen separation issue and it seems that it is affecting my unit on the left side of the screen. It annoys me a bit but I'll live. But my question is will the screen separation slowly get worse and spread? I haven't found a very clear answer.

I would say yes. Mine was 100% fine when I got it, 11 days ago and now has lift and creaking. Seems not as responsive. Sounds like bad first batch

mario24601 said:
I would say yes. Mine was 100% fine when I got it, 11 days ago and now has lift and creaking. Seems not as responsive. Sounds like bad first batch
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Hmm I really hope that isn't the case with mine because I don't think I'll be able to get Google to replace it because I bought it from eBay. I haven't noticed much of change with mine from day one, but it'd be nice to hear responses from a few other people so I know how screwed I am hahahaha

And I bet you paid 2x the price with no warranty so it can't be fixed now
Sent from my Galaxy Nexus using Tapatalk 2

All N7s are under warranty. The hardware has a 1yr warranty. Google will fix it.
Sent from my Galaxy Nexus using xda premium

YoungAceAtlanta said:
And I bet you paid 2x the price with no warranty so it can't be fixed now
Sent from my Galaxy Nexus using Tapatalk 2
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Actually I paid the same price you would pay with tax, thanks for being constructive douche

player911 said:
All N7s are under warranty. The hardware has a 1yr warranty. Google will fix it.
Sent from my Galaxy Nexus using xda premium
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Thank you. I'm just not sure if its worth replacing at this time because of how back ordered the tablets are. I'm on vacation so I don't have the ability to talk to google right now I just hope the screen doesn't fall apart on me.

mossontree said:
Thank you. I'm just not sure if its worth replacing at this time because of how back ordered the tablets are. I'm on vacation so I don't have the ability to talk to google right now I just hope the screen doesn't fall apart on me.
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I got 2 defective N7's....returned them. My plan is to wait until the 2nd "batch" with no defects. Maybe in few months, I will try again.
You should probably return and do what I (and many others), are doing. Wait.
My thinking was, I paid $275 for this, and its defective. Did I come looking for a perfect tablet? Yes. Not a defective one. Its really your call, but I can tell you the problem won't get any better.
Cheers

Mine was just noticeable on day one, within days the screen was visibly moving just by handling the tablet.
So there is every chance it will get worse so I would say get it replaced.
By the same token, there is every chance a replacement will have the same problem and just as much chance that you will get a perfect unit that develops a fault later on.
Suppose it's down to what yo are prepared to put up with.
Personally, if it turned out every unit in the world had a problem I would live with it and just try to find a fix but knowing that there ARE perfeclt good units out there makes it harder to live with.

I'm planning on getting a warranty from squaretrade for the tablet. Mine is fine but just in case something develops down the line I like to have peace of mind

Eh. $40 for a $200 device seems a little much.

kinda off topic but
my screen started something very strange today..
it has these little lines about 1/2 inch long running up and down it at random locations. It looks kinda like some type of render tearing. When you twist the tablet from side to side they kinda glow then go away. They look off shades of the colors being produced by those pixels.. I just noticed this thread and thought i would post here instead of starting another Thread.. Hope you do not mind.
Its so faint i cant get a picture of it at all. Sorry about this.. My question is has anyone ever seen anything like this.. It reminds me of the grid if code on matrix but its not that bad . its always at the same position until you power off then they are right back but different / random locations. They are not lined up in any way except it runs same directing. vertically
.
.

So my moto x's microphone just broke?

Yeah she was fine for a week.... then after work Sunday it just failed.
No touch less controls, no google now
People can't hear me in calls unless I scream and even then they just great noise
:/
And now I must go a week or two without a phone?
Ugh...
I may go and just buy a nexus 5 just to not wait... But I've really loved my Dev edition.
Any one had this problem?
Sent from my XT1053 using xda app-developers app

Locklear308 said:
Yeah she was fine for a week.... then after work Sunday it just failed.
No touch less controls, no google now
People can't hear me in calls unless I scream and even then they just great noise
:/
And now I must go a week or two without a phone?
Ugh...
I may go and just buy a nexus 5 just to not wait... But I've really loved my Dev edition.
Any one had this problem?
Sent from my XT1053 using xda app-developers app
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I was putting my screen protector on and I guess the solution got into the mic. It wasn't working for a few hours. I also had to scream at it to get it to work.
MOTO X Slapped

[email protected] said:
I was putting my screen protector on and I guess the solution got into the mic. It wasn't working for a few hours. I also had to scream at it to get it to work.
MOTO X Slapped
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Yeah I'm just returning mine, I don't have 7 days to go missing work calls :/ , in the mean time I'm going to buy a refurb Nexus 4.
Freaking pathetic that the mic breaks after a week.

They'll overnight a brand new phone to you. Just saying...

Does the phone fill with the water？ Perhaps it's the problem.
Once my phone was taked in water, and I used hair-dryer to make it dry. then it works well now.

I've been through 3 of them and i'm getting my replacement today. I know this sounds silly but ,but diid any of you happen to have just put on a screen protector? I ask because to forums ive seen recognize this as the problem. defective screens.

I had the same problem, but I had my X since November and all of the sudden it went bad. People couldn't hear me on calls, no Google now either it was just dead.
Went to Verizon store they checked the phone and decided to send me a replacement.
I got my replacement 3 days later and guess what FREAKING same problem with the replacement phone, it came with a broken Mic. Went back to Verizon and now they are sending another replacement. I don't know what's the deal with the microphones. For me it seems that the opening it might be too exposed to dust and with time this gets into the mic. I might get my replacement today.
Sent from my GT-P3110 using Tapatalk

Did any of you try using compressed air?

Google play or Motorola

It seems as if the majority of people having problems with their Nexus 6 bought their phone from Motorola.
Would you guys suggest avoiding Motorola and buying from Google play?
Has anyone who bought from google play had any bad experiences?

The phones all come from the same manufacturing warehouse in China. It makes no difference whether or not you purchase from Motorola or Google Play Store. They all come from the same stock as they're blindly selected.
Pick whichever is available in the set up you want it in (Cloud White, Midnight Blue, 32GB, 64GB). Either way, if you get a bad phone you can exchange it for another one.

It depends, if you want moto care or not. I bought mine from Motorola for their insurance and despite having to RMA my phone I'm still happy v

Pilz said:
It depends, if you want moto care or not. I bought mine from Motorola for their insurance and despite having to RMA my phone I'm still happy v
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Why did you have to RMA?

jamn805 said:
Why did you have to RMA?
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I had to twice actually. The first time was because my camera had a dark spot whenever I took any pictures. The lens was perfectly fine and it happened in all of the camera apps.
The second time I had 1/2 of my screen freezing and my camera would jump around.
I don't mind because I love my Nexus despite having a defective one or two. Moto overnighted me a RMA free if charge each time with a prepaid FedEx label to send the old one back.

Pilz said:
I had to twice actually. The first time was because my camera had a dark spot whenever I took any pictures. The lens was perfectly fine and it happened in all of the camera apps.
The second time I had 1/2 of my screen freezing and my camera would jump around.
I don't mind because I love my Nexus despite having a defective one or two. Moto overnighted me a RMA free if charge each time with a prepaid FedEx label to send the old one back.
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WOW! I feel sorry for your experience. It seems as if Motorola treated you well, though, which is good. Any advice on dealing with them? Best way to reach them? etc?

jamn805 said:
WOW! I feel sorry for your experience. It seems as if Motorola treated you well, though, which is good. Any advice on dealing with them? Best way to reach them? etc?
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I really don't mind my original Nexus was from the first batch of phones which had issues but again no big deal. The second one was just unfortunate, the replacements were all brand new sealed in the box.
You have to call Moto, I dealt with their Executive Support Office (I think that's the correct name) and they were great about fixing any issues that I had.

How easy is the moto care process?

I cracked my nexus 6 on the corner yesterday. I bumbled it while getting out of the car. I thought I saved it as I was able to handle it all the way down to about 2-3 inches from the ground but couldn't fight it off. It finally left my hand and dropped corner first onto the concrete. The tempered glass looks to be holding it together but it's a hideous sight so I plan on using my moto care to get it replaced. What's the process as I've never used it before.

Well so far this process has been a huge pain in the ass. I've been on the phone for about 1.5-2 hours. They can't find my IMEI number in the system.
first they asked me to email the receipt and they would call me back. I asked them why I couldn't just give them the order number of the phone, or the moto care contract number. They said they could do that. After that they still couldn't find my information so they had to escalate me. Once escalated they still couldn't find my information but they said to give them 24 hours.
I'll update more as the saga continues. So far NOT satisfied......

^^^ this is not encouraging to hear after purchasing MotoCare with my N6.
Hope it works out well for you! :fingers-crossed:

Been dealing with them for almost a month, have fun
Sent from my Nexus 6 using XDA Free mobile app

02840 said:
^^^ this is not encouraging to hear after purchasing MotoCare with my N6.
Hope it works out well for you! :fingers-crossed:
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so far the update is that the IMEI is not in their system and they have to get it updated in their database properly. They said it could take them some time. Definitely does not sound promising. Thank god the phone is still functional. Perhaps you can be pro-active and get them to make sure your phone is in the system properly so when the time comes, replacing your device will be much easier.

biggiestuff said:
so far the update is that the IMEI is not in their system and they have to get it updated in their database properly. They said it could take them some time. Definitely does not sound promising. Thank god the phone is still functional. Perhaps you can be pro-active and get them to make sure your phone is in the system properly so when the time comes, replacing your device will be much easier.
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Which is hilarious because they sold you the device and I'm pretty sure require the IMEI to purchase moto care. I had the same problem on 2 separate devices from them. Make sure they transfer your moto care to your replacement as well (they won't).
Sent from my Nexus 6 using XDA Free mobile app

biggiestuff said:
so far the update is that the IMEI is not in their system and they have to get it updated in their database properly. They said it could take them some time. Definitely does not sound promising. Thank god the phone is still functional. Perhaps you can be pro-active and get them to make sure your phone is in the system properly so when the time comes, replacing your device will be much easier.
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Thanks for the update. Would've been nice to hear better things. Maybe posting to their Twitter account will get more action, and more attention, once it's out there for more then just the community here to see.
I did check my Certificate of Coverage that was emailed after Moto Care purchase and my IMEI is listed as "Serial Number". A call to them to confirm might be a good idea.

02840 said:
Thanks for the update. Would've been nice to hear better things. Maybe posting to their Twitter account will get more action, and more attention, once it's out there for more then just the community here to see.
I did check my Certificate of Coverage that was emailed after Moto Care purchase and my IMEI is listed as "Serial Number". A call to them to confirm might be a good idea.
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Looks like they got everything squared away. Hopefully they got the right phone coming to me. I'll be pissed if they mistakenly send me a blue 32gb. They said replacement should be here 4-5 business days.

biggiestuff said:
Looks like they got everything squared away. Hopefully they got the right phone coming to me. I'll be pissed if they mistakenly send me a blue 32gb. They said replacement should be here 4-5 business days.
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Wouldn't want to even think about that. I waited very patiently for my white 64gb, I'd be rather disheartened if they messed up the replacement. Glad to hear it sounds like it's all good, for now... fingers crossed that the worse is over for you.

02840 said:
Wouldn't want to even think about that. I waited very patiently for my white 64gb, I'd be rather disheartened if they messed up the replacement. Glad to hear it sounds like it's all good, for now... fingers crossed that the worse is over for you.
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Thanks, my recommendation to everyone with moto care is to be proactive and make sure your phones are in the system properly so when the time comes everything is smooth.

My experience was totally painless with motocare.
I purchased my n6 off of Craigslist. When I got home, I dropped my phone on the tile floor and cracked the screen. I signed up for motocare, and within 12 hours I got an email conformation everything was set up.
I started a claim online, and a new phone was shipped overnight to me.
I packaged up my old phone and overnighted it back to Motorola.

nmarietta said:
My experience was totally painless with motocare.
I purchased my n6 off of Craigslist. When I got home, I dropped my phone on the tile floor and cracked the screen. I signed up for motocare, and within 12 hours I got an email conformation everything was set up.
I started a claim online, and a new phone was shipped overnight to me.
I packaged up my old phone and overnighted it back to Motorola.
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Did you get a brand new phone with accessories? I just received my replacment phone and just the phone came in a bubble wrap package. no screen film on the front or the camera. There are minute (very very small) grooves on the bottom of the phone. You can't see them but you can feel them. These don't exist on my previous phone. For some reason I expected a brand new phone when using moto care

biggiestuff said:
Did you get a brand new phone with accessories? I just received my replacment phone and just the phone came in a bubble wrap package. no screen film on the front or the camera. There are minute (very very small) grooves on the bottom of the phone. You can't see them but you can feel them. These don't exist on my previous phone. For some reason I expected a brand new phone when using moto care
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I believe the phone I received was refurbished. It did not have any film on the screen. However it came in a new box with the paperwork and fast charger.

Nexus 6 broken

I'm in bad need of a phone. I dropped my nexus and it killed the screen and the digitizer. It fell from high up probably 7 or 8 feet and landed screen down. It hit on rock's. The device isn't made very well in my opinion. Do not drop it,lol. I called VZW and had them add insurance 'thought I already had it'. I was gonna make a claim but found out that iv gotta wait 30 days before a claim can be made. I looked into Motorola exchange program, but you have to have 500$ so they can hold it untill they receive the damaged device and I don't have 500$ right now so that's a problem. I don't know if I can wait a month on a new device or not. Is there any other options for me to get my device replaced and avoid all this money and waiting? Thanks for any help
Sent from my HTC6600LVW using Tapatalk

mwebb34 said:
I'm in bad need of a phone. I dropped my nexus and it killed the screen and the digitizer. It fell from high up probably 7 or 8 feet and landed screen down. It hit on rock's. The device isn't made very well in my opinion. Do not drop it,lol. I called VZW and had them add insurance 'thought I already had it'. I was gonna make a claim but found out that iv gotta wait 30 days before a claim can be made. I looked into Motorola exchange program, but you have to have 500$ so they can hold it untill they receive the damaged device and I don't have 500$ right now so that's a problem. I don't know if I can wait a month on a new device or not. Is there any other options for me to get my device replaced and avoid all this money and waiting? Thanks for any help
Sent from my HTC6600LVW using Tapatalk
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You can buy a mint, used one on Swappa for about $270.

You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?

cam30era said:
You can buy a mint, used one on Swappa for about $270.
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Good advice, I'm gonna see if I can go the repair route first then keep swappa open as my last resort.
Sent from my HTC6600LVW using Tapatalk

scryan said:
You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?
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I have a galaxy note 2 that's been through hell and back and it still works great but the SIM card slot is damaged. The digitizer on the note 2 is exposed but still works great. When I dropped my N6 the rock's were pea gravel not great big rock's. Before I dropped the N6 the usb port was very loose.
Sent from my HTC6600LVW using Tapatalk

Doesn't Motorola have a fixed rate of 175$ or something like that to fix your phone out of warranty? That's still way cheaper than buying 2nd hand...
Sent from my Nexus 6 using Tapatalk

Tenhi said:
Doesn't Motorola have a fixed rate of 175$ or something like that to fix your phone out of warranty? That's still way cheaper than buying 2nd hand...
Sent from my Nexus 6 using Tapatalk
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Yeah I believe they do, but right now my hands are tied because about every dime I get goes towards Christmas. I'm looking around online to way my options. Thank you
Sent from my HTC6600LVW using Tapatalk

scryan said:
You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?
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(facepalm)

I was looking on the Motorola website, and they have 2 options for replacing a damaged device. 1st one is the standard exchange were you send in you're damaged device first then they will mail out a like new replacement but it doesn't say anything about being charged a fee. The 2nd one is secured standard exchange, were you provide them with you're credit card info and then pay a $24.99 fee then they put a $500 tax hold on you're card, then they mail out the like new device. Then you have 5 days after receiving you're like new device to mail them the damaged device. Once they receive the damaged device then they release the $500 tax hold on you're card. I like option 1 best. Due to the holidays I'll have to wait untill Monday the 30th before I can contact Motorola about my options.
Sent from my HTC6600LVW using Tapatalk

scryan said:
You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?
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Deleted

Wow you drop any phone from that high and about 99% of device will be broken beyond repair. To be honest from your posts it just sounds like you need to be more careful with your devices. I have dropped my device maybe 3 times and not even a scratch. With the right case you should be ok from a height of about 3 feet or so.

Try not to leave your phone in your pocket when you go up on the roof to clean the gutters.
Sent from my Nexus 6 using Tapatalk