[Q] Microphone not working after lcd replacement xperia Z c6603 - Xperia Z Q&A, Help & Troubleshooting

Hello, I have a problem, that I don't know how to solve, I replace my LCD screen on my xperia Z c6603 with no problem, then I try to call the person on the other sideand he didn't hear me at all. I also updated my phone to latest android version OEM from sony. I try to root the phone and install some customs Rom's but with no luck, MIC is still not working, I have no warranty all the other stuff are working fine,... Can anyone solve my problem, is there any solution to this??
Thanks

igli2 said:
Hello, I have a problem, that I don't know how to solve, I replace my LCD screen on my xperia Z c6603 with no problem, then I try to call the person on the other sideand he didn't hear me at all. I also updated my phone to latest android version OEM from sony. I try to root the phone and install some customs Rom's but with no luck, MIC is still not working, I have no warranty all the other stuff are working fine,... Can anyone solve my problem, is there any solution to this??
Thanks
Click to expand...
Click to collapse
Hi
Try to squeeze the earphone little. May help you. If didn't helped so you need to replace it.

I replace mic but the problem is still there. What else can I do?

igli2 said:
I replace mic but the problem is still there. What else can I do?
Click to expand...
Click to collapse
That's sad maybe you should use the headset or Bluetooth headset temporarily till you find a solution because I'm not expert in hardware stuff...
TapaTalked from my MultiROM Xperia™ Z (C660²) running Dirty Unicorns OR PAC MAN ROM!

Thanks for apply but I need a solution, I think that this is software problem or something. I hope that some developer will found the solution, and post it here.
Thanks

igli2 said:
Thanks for apply but I need a solution, I think that this is software problem or something. I hope that some developer will found the solution, and post it here.
Thanks
Click to expand...
Click to collapse
It's don't seems software issue. If you still have some doubts flash another ROM....
TapaTalked from my MultiROM Xperia™ Z (C660²) running Dirty Unicorns OR PAC MAN ROM!

igli2 said:
Thanks for apply but I need a solution, I think that this is software problem or something. I hope that some developer will found the solution, and post it here.
Thanks
Click to expand...
Click to collapse
Ok, first of all do u have problem with mic or earphone? (probably mic) Mic is located on side buttons flex cable so you probably broke it when you move it to the new display. I'm 99% sure that is a problem, not software problem. Side buttons flex is very sensitive and fragile, so please check that first. You can check your mic in xperia test menu: *#*#7378423#*#*, go to service test and microphone. If it doesn't work there than it's a hardware problem (flex).
Sent from my C6603 using XDA Free mobile app

neoxx3m said:
Ok, first of all do u have problem with mic or earphone? (probably mic) Mic is located on side buttons flex cable so you probably broke it when you move it to the new display. I'm 99% sure that is a problem, not software problem. Side buttons flex is very sensitive and fragile, so please check that first. You can check your mic in xperia test menu: *#*#7378423#*#*, go to service test and microphone. If it doesn't work there than it's a hardware problem (flex).
Sent from my C6603 using XDA Free mobile app
Click to expand...
Click to collapse
The microphone is the problem I bought new one(the new flex cable with buttons and microphone in the bottom), and it is the same(maybe the new one is defective too..)! I'll try with this test menu today and let you know.
Regards

igli2 said:
The microphone is the problem I bought new one(the new flex cable with buttons and microphone in the bottom), and it is the same(maybe the new one is defective too..)! I'll try with this test menu today and let you know.
Regards
Click to expand...
Click to collapse
If you have tried using an alternative microphone (doubt that would be broke as well) that it is probably a problem with another part of the board on the phone.

igli2 said:
The microphone is the problem I bought new one(the new flex cable with buttons and microphone in the bottom), and it is the same(maybe the new one is defective too..)! I'll try with this test menu today and let you know.
Regards
Click to expand...
Click to collapse
I have the same problem after the screen replacement.. But I can hear "zzzzzzz" noise with the microphone test on Test menu. But only "zzzzzzz" noise. Cant hear other sounds I made during the recording.

I have the similar issue but in a different way
Device: Sony Xperia Z C6603
I did't replace anything yet. But I have the similar problem. My microphone works for few days and then it stops working. When it stops working the Headphone still works. So I have to depend on Headphone most of the time. I have just tested the service in the above mentioned way of USSD for now its shows no problem but while calling the person in the other end is getting very low noisy volume although I am screaming from this end.
I have installed the Xperia Audio Recorder and tested the microphone there are 2 bars showing the voice level one bar is only going up to 70% and the other one is going full while screaming. My Google Voice Search is also not working without Headphone in this situation. This is a Hardware issue, I think. But the fact which is making me feel that it is a Software issue is that it is automatically getting fixed for few days (2-3 days) after around 10-20 days.
So I want some expert advice at this point so that I don't scramble my phone any extent.

did you change the LCD display or something, I ordered new flat cable for microphone and waitind if this would fix the problem!

neoxx3m said:
Ok, first of all do u have problem with mic or earphone? (probably mic) Mic is located on side buttons flex cable so you probably broke it when you move it to the new display. I'm 99% sure that is a problem, not software problem. Side buttons flex is very sensitive and fragile, so please check that first. You can check your mic in xperia test menu: *#*#7378423#*#*, go to service test and microphone. If it doesn't work there than it's a hardware problem (flex).
Sent from my C6603 using XDA Free mobile app
Click to expand...
Click to collapse
I have this problem and I've already replaced the mic because I broke it on removing it. The interesting thing is I went into that service menu and there was something listed as secondary microphone... Yet I'm fairly certain this phone doesn't have two mics and more importantly it works. Is there anyway I can force my phone to use the 'secondary' microphone? I'll try Sony Update Service as soon as I can fix my SuperSU binary not updating so I can use Titanium Backup.

igli2 said:
did you change the LCD display or something, I ordered new flat cable for microphone and waitind if this would fix the problem!
Click to expand...
Click to collapse
Did it fix it?
And regarding my post above, it did not fix it with the reflash and it turns out this phone does have a second mic on the back. Is it possible to force my phone to use that mic as the main mic instead though anyway?

JMSpurs said:
I have this problem and I've already replaced the mic because I broke it on removing it. The interesting thing is I went into that service menu and there was something listed as secondary microphone... Yet I'm fairly certain this phone doesn't have two mics and more importantly it works. Is there anyway I can force my phone to use the 'secondary' microphone? I'll try Sony Update Service as soon as I can fix my SuperSU binary not updating so I can use Titanium Backup.
Click to expand...
Click to collapse
Secondary microphone is one on back on your phone, an it's for sound in video recording (that "hole" near the camera). :good:

neoxx3m said:
Secondary microphone is one on back on your phone, an it's for sound in video recording (that "hole" near the camera). :good:
Click to expand...
Click to collapse
JMSpurs said:
Did it fix it?
And regarding my post above, it did not fix it with the reflash and it turns out this phone does have a second mic on the back. Is it possible to force my phone to use that mic as the main mic instead though anyway?
Click to expand...
Click to collapse

JMSpurs said:
Click to expand...
Click to collapse
Didn't see that post, my bad. I think it' s not possible to use that mic as a main mic.
Sent from my C6603 using XDA Free mobile app

Sorry but I bring news you will probably not want to hear, the thing that fixed this for me was buying a new mic. Just be extra careful installing the new one (it's part of the side button flex cable) and don't remove the plastic case in front of the mic. May not be an issue to do so but it's what I did last time and I didn't do it this time when it worked, so to be safe I wouldn't.

May be the receiver bad contact . Try to replace again.

JMSpurs said:
Sorry but I bring news you will probably not want to hear, the thing that fixed this for me was buying a new mic. Just be extra careful installing the new one (it's part of the side button flex cable) and don't remove the plastic case in front of the mic. May not be an issue to do so but it's what I did last time and I didn't do it this time when it worked, so to be safe I wouldn't.
Click to expand...
Click to collapse
Hey I know it's been awhile but is this mic you're speaking of different then buying a new flex cable? I'm having the same problem as everyone on here.
Same problem being that I bought a replacement flex cable and it's not working also...
If it's a separate component, can you tell me where you got it from?
Thanks!

Related

[Q] Microphone and Speaker don't work anymore.

I recognized it the first time when I overslept the first time, because there was no alarm-noise. Later this afternoon, the microphone refused to work. I reinstalled the Sony ROM 4.2.2, because I hoped, that the issue was caused by a software. But I was wrong.
The ear-speaker is still working. Does anybody have same experience? The Phone saw water but a few days ago. Don't know what to do actually.
Beniroquai said:
I recognized it the first time when I overslept the first time, because there was no alarm-noise. Later this afternoon, the microphone refused to work. I reinstalled the Sony ROM 4.2.2, because I hoped, that the issue was caused by a software. But I was wrong.
The ear-speaker is still working. Does anybody have same experience? The Phone saw water but a few days ago. Don't know what to do actually.
Click to expand...
Click to collapse
you can check your local service
Well. Yesterday I got a new Xperia from my service provider (I guess its new, because the indicators are white again)..BUT the microphone and speaker don't work. I just put the backup from my pc back on the Xperia.. But no chance to get it back to work. Any idea?? Wired..
Beniroquai said:
Well. Yesterday I got a new Xperia from my service provider (I guess its new, because the indicators are white again)..BUT the microphone and speaker don't work. I just put the backup from my pc back on the Xperia.. But no chance to get it back to work. Any idea?? Wired..
Click to expand...
Click to collapse
Hey, I know this an old thread, but I just ran into something very similar myself. Did you ever get your problems fixed? I just made a post about it in the Droid Ultra forums (link below). http://forum.xda-developers.com/showthread.php?p=51743758
Jumnhy said:
Hey, I know this an old thread, but I just ran into something very similar myself. Did you ever get your problems fixed? I just made a post about it in the Droid Ultra forums (link below). http://forum.xda-developers.com/showthread.php?p=51743758
Click to expand...
Click to collapse
Hi,
actually I was never able to figure out what the problem was. I thought, that they just exchanged the mainboard of my phone and left the mic (probably with electronics/amplifier/stuff) as is. So I got a new phone, but with old problems. Actually, right now it's working just fine. Don't think that it was caused by software though, becuase even in sony support mode there was no audio recordable by the microphone and no sound as well.. Sorry dude.
Beniroquai said:
Hi,
actually I was never able to figure out what the problem was. I thought, that they just exchanged the mainboard of my phone and left the mic (probably with electronics/amplifier/stuff) as is. So I got a new phone, but with old problems. Actually, right now it's working just fine. Don't think that it was caused by software though, becuase even in sony support mode there was no audio recordable by the microphone and no sound as well.. Sorry dude.
Click to expand...
Click to collapse
Thanks for the update anyhow, man! Guess I'll keep looking.

Bluetooth Fix

Hi to all
Suddenly my bluetooth won't find any other devices even though it's on it says searching, it can't be seen either even if it's set to be always visible, tried searching through service menu no luck either, my phone is only 2 months old and was working great with my Nokia Bluetooth headphones with my cars audio system, and of course other phones.
Allready repaired phone with Sony pc companion with no luck there, everything else works fine.
Please any help or tips to fix bluetooth please can't afford to get a new phone, in my country there no Sony service center.
Thanks in advance
Sent from my C5502 using xda premium
http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/Bluetooth-not-working-in-Xperia-ZR/td-p/346565
http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/my-xperia-zr-bluetooth-problem/td-p/372859
http://forum.xda-developers.com/showthread.php?t=2419326
All ready tried everything from the link still not working
Plz any other help much appreciated
Sent from my C5502 using xda premium
is your bootloader locked? or unlocked?
you can report here about your problem and please do explain it http://forum.xda-developers.com/showthread.php?t=2530747
My Xperia ZR gets the same problem around a week after purchasing.
Recently I found a way to temporarily solve it (most of the time it stop working right after I release my fingers).
My English is not good. Hope the following elaboration is clear enough.
Use the thumbnail to give some force on the right side (when looking at the back) of the flashlight over the NFC icon, and at the same time use another finger to give force at the edge on the left side of the front camera (when looking at the front).
The Bluetooth usually works when I do so.
YES! it does work i did the same thing looks like something is loosy in there there should be a connection problem i will open up my phone tonight and report it back, i just came here to say its a hardware problem in my guess cuz cyanogen rom didnt solve the problem either thank you sir
for those who dont know where to push, open the back cover and put some pressure on where you see "2nd MIC" push on the whole of microphone itself
dragunov_lq said:
YES! it does work i did the same thing looks like something is loosy in there there should be a connection problem i will open up my phone tonight and report it back, i just came here to say its a hardware problem in my guess cuz cyanogen rom didnt solve the problem either thank you sir
for those who dont know where to push, open the back cover and put some pressure on where you see "2nd MIC" push on the whole of microphone itself
Click to expand...
Click to collapse
Thanks for confirming!
Hope you could give us some guidance in fixing it ourselves. My phone is still within warranty but I doubt if the service centre will listen to my explanation of the problem or would simply try fixing it by reflashing the firmware and then tell me it is not fixable.
yes the bluetooth does starts working when pressing at the back near the nfc icon..thnx for the temporary solution..:good:
You are welcome.
The solution doesn't help much as Bluetooth will soon stop working (on my phone it stop working once I release my fingers), but it may show that there have been some problems in the manufacturing process as a lot of people encounter this problem.
ok what i think is this is a weak connection point in there and i wanted to disassemble the phone but some parts of it are attached with some kind of tape that makes it water proof, so i dont wanna lose the water resistance option on this phone at all and i stopped right there till i find a disassembly guide somewhere before i go further
and if anyone found something please let us know
thank you
and yes its just a temporarily fix to push in there and push a little harder to make it last longer but again not permanently!
EDIT: ok guys check this out
http://www.etradesupply.com/blog/sony-official-reveals-waterproof-cellphone-repair-process/
i dont think that we can fix this problem by ourselves, it needs special equipment and we dont have anything like these so ummmm no option for fixing it by ourselves i guess ...
Thanks to everyone luckily pressed in the right place and bluetooth is working again, so helpful even if it's not a permanent fix, now is it possible to identify which group of phones have this issue??? May be by date or color of phone or place it was manufactured....
Sent from my C5502 using xda premium

Microphone problems

Hi there.
I have the s5mini now three days.
The problem is that my friends understand me very very quietly. In the German thread are many Users who have the same problem.
How is that with you?
Is it not possible to adjust something in the service menu ??
Sorry for my bad English...
DönerXXL said:
Hi there.
I have the s5mini now three days.
The problem is that my friends understand me very very quietly. In the German thread are many Users who have the same problem.
How is that with you?
Is it not possible to adjust something in the service menu ??
Sorry for my bad English...
Click to expand...
Click to collapse
Hi,
also from Germany, I have the SM-G800F. I can't confirm your problems, no one complains about quiet voice problems.
Cheers!
DönerXXL said:
... text complaining about quite mic ...
Click to expand...
Click to collapse
same here.
DönerXXL said:
Hi there.
Is it not possible to adjust something in the service menu ??
Click to expand...
Click to collapse
you need to clean mic hole by needle or toothpick and problem will be solved
I also had the same problem as in the original post so I came here for complaining.
But after trying the needle suggestion above (cheers to the usasha!!) the problem got fixed!!!!
I was about to return it to be serviced, but now I'm so happy with my S5 mini
I used a thin needle and inserted it carefully for 3-4 millimeters, some lint came out.
We have exactly the same problem!
Bought phone and it went to service 3 times in a row. They've replaced everything from microphone to motherboard, even "cleared the mic hole". So, as you can see, we've replaced everything and it didn't get better.
Service even replied that the phone is working as it should. We bought it at the end of august, used it 4 days,.. other days, it was on service.
@greglord: is your last post some kind of a game with finding differences?
Usually this is with two pictures, so I find it very unique using posts instead.
Back to thread topic - I also used needle and now people hear me more clearly than before so thank you @usasha !!
I've installed sound meter from PLAY on 2 android phones my old Desire S and my new g800f. ive noticed that there is a 30dB difference the old one receiving better sound then the 1 day old g800f. sad!
usasha said:
you need to clean mic hole by needle or toothpick and problem will be solved
Click to expand...
Click to collapse
Those who took this advice can say good bye to the water resistant certificate.
All water resistant phones have bad microphone performance!
That's not entirely true, my friends immediately reported that I sounded loud and clear without asking, when I switched back from my G800F to my Xperia ZR, even without them knowing I switched phones. Maybe the sound isn't as good as a non-water resistant phone but it sure can be a lot better than my G800F.
I just got my phone back from the Samsung repair shop, after almost 2 weeks (!). But I doubt they have done anything to fix it because the screen was as smudged as when I brought it there. IIRC well the screen has to be taken out to replace anything inside the phone, or am I wrong?
How to solve this problem without loosing warranty?
I have SM-G800F with stock Android 4.4.2 updated from Samsung to the latest update I can get. Not rooted.
I have mic problem since I've bought this phone two weeks ago. People talking to me say that my voice is muffled as if I hold the phone too far from my mouth. This happens only using phone mic - if I switch to speakerphone or earphone during the call, everyone can hear me great. So, the problem is with the phone mic as if the mic level is too low .
I've searched all over the web and have realized that this is very common problem with S5 or S5 mini. As a solution, people suggest "cleaning" the mic hole which puncture the waterproof membrane of the phone and you loose warranty.
Another approach that could make progress is by editing default_gain.conf file at root /system/etc/ (more at http://forum.xda-developers.com/showthread.php?t=2777535) but for that to work you need to have root which also void warranty - correct?
Suggestions like taking out the battery or wiping the cache partition didn't make any improvement for me.
The only hope for me is hint the I've found the post (http://forum.xda-developers.com/showpost.php?p=55192014&postcount=2) on this forums suggesting raising mic level gain setting in phone service menu could solve the problem but there is no explanation how to do it. I've tried to enter the service menu using *#*#0011#*#* and then Menu -> Back -> Menu -> Input Key -> Q -> Menu -> Input Key -> 0000 but service menu doesn't appear like it should.
Any suggestions either on how to enter the service menu or some other way of solving the issue?
I had this phone like 2 days. I unsealed it. It's a nice phone but I recommend don't waste your time with it. Get rid of it you still can
Samsung S5 mini G800 microphone problem solved
Today I had a problem with the G800, the microphone doesn't work when talking about a call, but it works when recording a dictaphone.
I replaced the charging flex, but I didn't solve the problem, the microphone in the call didn't work.
Then I replaced the top microphone on the motherboard, which is used for speakerphone conversations,
and I heated audio IC WM1811GE it with hot air at 320 degrees Celsius for 20 seconds and that's it. Problem solved.
Now my S mini works perfectly, now the microphone works in a call or conversation. :good::good:
Audio IC Samsung G800
position WM1811GE Samsung G800 mainboard
Mic in mainboard (mic for speaker call)

AT&T NOTE 3 can't hear

When I make a call or someone calls me, they can't hear me unless I switch to the speaker. I try factory reset many times, but it does not help.
Please help me
Thank you
jennyngo24 said:
When I make a call or someone calls me, they can't hear me unless I switch to the speaker. I try factory reset many times, but it does not help.
Please help me
Thank you
Click to expand...
Click to collapse
I too am having this problem. I was having a problem with the charge port, so I opened the Note up and touched up the solder joints on the board. The charge port works great now, but I am exhibiting the same issues as jennyngo24
The microphone element may have gone bad or gotten wet. It can be replaced but not easily.
nubleeet said:
I too am having this problem. I was having a problem with the charge port, so I opened the Note up and touched up the solder joints on the board. The charge port works great now, but I am exhibiting the same issues as jennyngo24
Click to expand...
Click to collapse
My phone is still in warranty, but I rooted and installed custom ROM (
It's very inconvenient
jennyngo24 said:
My phone is still in warranty, but I rooted and installed custom ROM (
It's very inconvenient
Click to expand...
Click to collapse
Sorry your mic broke. Flash the stock firmware using the Odin files found in the general section. Then you'll be unrooted and can return your device for warranty.
MrBooMY said:
The microphone element may have gone bad or gotten wet. It can be replaced but not easily.
Click to expand...
Click to collapse
From what I have read, there are 2 mic's one at the bottom on the charge port board and one on the flex cable that also has the home and volume buttons as well as the mic. If the mic works when the speaker is on, which would you suggest is bad?
Thank you ver much for your help. Will do so?

Microphone problem

Dears,
Suddenly mu microphone stopped and the other person cannot hear me. I don' t know what happened but there is no problem with handsfree. I can record my voice but the volume is low... Strange thing.
I made hard reset at rr rom. Not help.
I change the rom to stock+. Not help.
I reflash rr rom. Not help.
Could you help me? Why thats happened? Is there any solution to fix it?
I think that motorola service is the only solution... ?
I know it may sound stupid, but have you checked for dust, lint or water in the mic hole?
Flipz77 said:
I know it may sound stupid, but have you checked for dust, lint or water in the mic hole?
Click to expand...
Click to collapse
Yes i checked it many times. Yesterday it worked fine for one call and after this call the problem was there again. I don't know if it is software problem or hardware. Now i am running 5.7.3 rr rom unofficial and the first time that i found this problem, but only for one call, was at 5.7.1 rr.
But the problem remains after a clean install of stock+ rom. Now i am at vacations and i have not my laptop here. Next week i will flash the original, stock 6.0 firmware to see if the problem remains. And if yes, motorola service center is the only solution...:crying:
Well before sending it to service I would put my hopes in the "real" stock ROM. After all "stock+" is still a tampered one.
Enjoy your holidays in the meantime
Original stock rom didn't solve my problem and the issue with microphone remains. Everything else worked perfect, speakers, bluetooth, handsfree, so i believe that it's a hardware problem.
Yesterday i sent my phone at Motorola Service Center so i have to wait about 3 or 4 business days to learn which is the problem. I will post everything new.
Motorola service center changed the old microphone with a new one and my phone now works like a charm! It was a hardware problem caused by no reason...
Having same issue
Jim_C30 said:
Motorola service center changed the old microphone with a new one and my phone now works like a charm! It was a hardware problem caused by no reason...
Click to expand...
Click to collapse
Does Motorola Service replaced the top microphone (Above camera)? or Replaced the bottom one just above the micro usb plug on back side?
I am facing the same issue and Motorola Service told me that the bottom microphone is mounted(fixed) on motherboard. So it will cost 6500INR approx. So I am not sure that it needs to replace the top one or bottom one?
Any advice will be helpful. Thanks in advance.
Kishan M. (Moto X 2014 XT1092)
No, they replaced the main microphone which it was on the mainboard. And i am sure that it was not mounted on the mainboard. The other two microphones you described was perfect and till now work like a charm. I will put a photo with the replacement parts to see the microphone changed.

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