Voicemail Notification won't disappear - Xperia Z3 Compact Q&A, Help & Troubleshooting

I cleared up my voicemail box but the icon won't seem to disappear. Any ideas?

ChiGGz said:
I cleared up my voicemail box but the icon won't seem to disappear. Any ideas?
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Found my own fix. Call yourself and leave a voicemail. Restart the phone. Then delete the voicemail. Works like a charm.

Voicemail Notification doesn't go away after Lollipop update Sorted
Had to reboot in to safe mode to enter vm nr as it would not save and then turn vm on, leave message, listen, delete and vm back off.. Wierd bug anyway..

what's the vm nr mate? Is your number or operator's number (in this case what would that be for me, O2?) and how to enter in safe mode?

Related

[Q] Voicemail notification stuck?

I'm on a Lumia 925 and although I've deleted my voicemail, the notification won't go away. Any suggestions?
I've rebooted, removed the SIM, called the voicemail again and hung up, had another message put in my voicemail and deleted it. Nothing has worked. Anyone?
Thanks!
Do you have Visual VoiceMail enabled? If so, try disabling VVM and enabling it again, if not, try enabling it...
Nope, I don't have Visual Voicemail on my provider.
Call voice mail again but this time instead of hanging up press the * button and let it hang it's self up.
* doesn't do anything in my provider's voicemail. Just repeats the main menu.
tinpanalley said:
* doesn't do anything in my provider's voicemail. Just repeats the main menu.
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Oh, So much for my idea have you tried unpinning and re-pinning it?
sinister1 said:
Oh, So much for my idea have you tried unpinning and re-pinning it?
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Yeah, tried that several times. From the start screen and the lock screen.

voicemail notification Lollipop

so on kitkat i had the voicemail icon stuck. i use google voice, and i think this is just a standard verizon voicemail icon. i've checked and there are no new voicemails.
i figured when i upgraded to lollipop it would go away. well guess what, it didn't. so i did a factory reset, and now it's back.
i found that by deleting the data and wiping the cache on one of the 4 phone apps, i'm able to get rid of it, but then when i reset the device it comes back.
any help please!!!!
bump
What happens if you go to settings-apps-voicemale untick show notification?
Have you maybe disabled the default messaging app?
The verizon system voicemail notifications come through to your phone as an encoded txt message, so if the messaging app isn't correctly parsing those to the system, it may not clear the voicemail icon.
PittAussie said:
Have you maybe disabled the default messaging app?
The verizon system voicemail notifications come through to your phone as an encoded txt message, so if the messaging app isn't correctly parsing those to the system, it may not clear the voicemail icon.
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i have disabled the both the verizon and motorola native messaging apps. i use hangouts. any suggestion on how to correct the messaging apps?
To test that theory, enable the Verizon messaging app again, then have someone leave you a voicemail. Call your voicemail and delete it. It should clear the voicemail notification. Then you can probably disable it again and see if it still happens the next time someone leaves a voicemail for you.
PittAussie said:
Have you maybe disabled the default messaging app?
The verizon system voicemail notifications come through to your phone as an encoded txt message, so if the messaging app isn't correctly parsing those to the system, it may not clear the voicemail icon.
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bjoostema said:
What happens if you go to settings-apps-voicemale untick show notification?
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already have this unticked.
Oh, and check that it really is the Verizon voicemail indicator. In your notifications, hold your finger down on the notification, then touch the "i" that comes up.
http://forums.androidcentral.com/ve...-voicemail-notification-no-new-voicemail.html see post #16
PittAussie said:
Oh, and check that it really is the Verizon voicemail indicator. In your notifications, hold your finger down on the notification, then touch the "i" that comes up.
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when i touch that it shows the "phone" app.
Reply #16 in the link above should fix it from the sounds of it.
PittAussie said:
Reply #16 in the link above should fix it from the sounds of it.
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i followed those steps though i'm doubtful it will work. i was already able to check myvzw voicemail by just hitting *86 and there were no messages. when i followed these steps there were also no messages. i'm restarting now.
and it's back up and running with "2 new voicemail".
ugh.....
Did you try leaving yourself a voicemail and clearing it that way? Someone else mentioned it in the thread but didn't see you respond to doing it.
Technogen said:
Did you try leaving yourself a voicemail and clearing it that way? Someone else mentioned it in the thread but didn't see you respond to doing it.
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i did, and still not working. each time i reset the 2 voicemails come back......
asylvia said:
i did, and still not working. each time i reset the 2 voicemails come back......
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So call *86 and delete the voicemails
That's the point, there are no voicemails.just notifications.
I'm still looking into a way to fix it man and as soon as I can find something substantial, I'll let you know. I can only imagine how annoying having those persistent notifications would be

Can't make calls, phone app crashes

Already tried clearing cache and force stopping. Every time I try to open the app, it just closes right away. Any thoughts on the issue?
GiSS88 said:
Already tried clearing cache and force stopping. Every time I try to open the app, it just closes right away. Any thoughts on the issue?
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Try going to Settings /apps press the settings icon and check to see if you have the phone app set as default
apascual89 said:
Try going to Settings /apps press the settings icon and check to see if you have the phone app set as default
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It was. Weird thing happened, I apparently had a voicemail--once I listened to and deleted that, the app started opening again. Really strange.
Is it stock? If you flashed something, like a ROM or an app, it is probably that and you need to (clean?) re-flash the ROM. Happened to me before on another phone when I flashed, and a re-flash fixed it. NVM, seems you have it working now.
GiSS88 said:
It was. Weird thing happened, I apparently had a voicemail--once I listened to and deleted that, the app started opening again. Really strange.
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I had the same issue seems like the phone app can't handle voicemail. I turned off visual voicemail to see if I can isolate the issue. Let's see what happens. BTW does anyone know if the source code of phone app is opensource or not?
EDIT: I think I know what the issue is, the voicemail I received was from a private number (VOIP). Looks like visual voicemail was unable to determine the caller number and died (I did not look into the logs but I am fairly certain about it).
installing tmobile visual voicemail and deleting my voicemails fixed my issue. hope this helps someone.
bond_ said:
I had the same issue seems like the phone app can't handle voicemail. I turned off visual voicemail to see if I can isolate the issue. Let's see what happens. BTW does anyone know if the source code of phone app is opensource or not?
EDIT: I think I know what the issue is, the voicemail I received was from a private number (VOIP). Looks like visual voicemail was unable to determine the caller number and died (I did not look into the logs but I am fairly certain about it).
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nathanielwilliam said:
installing tmobile visual voicemail and deleting my voicemails fixed my issue. hope this helps someone.
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Thanks I did a similar thing. I dialed my Voicemail from Truecaller and deleted them. So from what I have tested the default dialer app was not able to handle visual voicemail from Private/Unknown number. Looks like someone overlooked a null pointer error.
null/segv kind crash
bond_ said:
Thanks I did a similar thing. I dialed my Voicemail from Truecaller and deleted them. So from what I have tested the default dialer app was not able to handle visual voicemail from Private/Unknown number. Looks like someone overlooked a null pointer error.
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I had the same issue. It turns out that I had a voicemail that was not deleted from an "unknown" number (t-mobile usa). The phone app was not able to handle it and crashed. I am assuming the phone number field was empty and whatever data that was there in its place from next field simply corrupted its memory or caused it to segv. I think this is just a bug in their phone app. In order to replicate the issue, just have someone block and send the voicemail to them and try opening the app, it crashes without any incident. Is there a way to see any exception thrown? or is that not on the consumer build?
ykandel1 said:
I had the same issue. It turns out that I had a voicemail that was not deleted from an "unknown" number (t-mobile usa). The phone app was not able to handle it and crashed. I am assuming the phone number field was empty and whatever data that was there in its place from next field simply corrupted its memory or caused it to segv. I think this is just a bug in their phone app. In order to replicate the issue, just have someone block and send the voicemail to them and try opening the app, it crashes without any incident. Is there a way to see any exception thrown? or is that not on the consumer build?
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You can use the user feedback app installed on the latest stock rom
Open it and recreate your crash and submit report to oneplus
If possible they will rectify in the next update

text notification issues

All of a sudden I have 1 number in my phone that I do not get notifications from when they text me. My phone for not ring, vibrate, light up, nothing. This only happens with this one number, all other contacts work fine. I'm using the default messaging app and on the latest Google update. Has anyone has this issue. Is there something that maybe I clicked on that could have caused this.
FilthyFord said:
All of a sudden I have 1 number in my phone that I do not get notifications from when they text me. My phone for not ring, vibrate, light up, nothing. This only happens with this one number, all other contacts work fine. I'm using the default messaging app and on the latest Google update. Has anyone has this issue. Is there something that maybe I clicked on that could have caused this.
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You haven't accidentally blocked that number by accident have you?
To check this do the following, go to the messaging app > click on the 3 dot menu > check to see if the number/contact is listed there.
If it is click on the contact/number and then click on unblock.
Hope this is of some help.
It doesn't sound like this is your issue, but carriers will have a separate block-list that works account-wide. For example, numbers blocked in the Google Fi app will be blocked for all phones covered by that account. I seem to remember my last carrier having something similar on their website.
Although, can you clarify something... does the SMS appear in your messaging app and there's no notification... or does nothing at all appear?
jljtgr said:
It doesn't sound like this is your issue, but carriers will have a separate block-list that works account-wide. For example, numbers blocked in the Google Fi app will be blocked for all phones covered by that account. I seem to remember my last carrier having something similar on their website.
Although, can you clarify something... does the SMS appear in your messaging app and there's no notification... or does nothing at all appear?
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The message appears in the messaging app, I just don't get any notification. As far as I can see, it hasn't been blocked anywhere. It is my son's phone number so I know I wouldn't have done it purposely. I've thought about dirty flashing the FW again to see if that fixes it out just wait till the new one comes out next month
Keith W said:
You haven't accidentally blocked that number by accident have you?
To check this do the following, go to the messaging app > click on the 3 dot menu > check to see if the number/contact is listed there.
If it is click on the contact/number and then click on unblock.
Hope this is of some help.
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I checked and the number is not blocked. Hopefully next months update will fix it when I flash it.
If you use Messages, look at the notification settings and make sure you haven't toggled a conversation name off. Doing so would match what you're seeing.
jljtgr said:
If you use Messages, look at the notification settings and make sure you haven't toggled a conversation name off. Doing so would match what you're seeing.
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Ok thank you. I'll check that, but suddenly it is working again. I am leading toward it being a glitch in the FW. I'm gonna wait till the new one comes out and upgrade it and see if it happens again

Question Voicemail with U1 firmware, double notifications

Hey guys, kinda new to the U1 FW side of things. When I got the phone, U1 was the first thing I did. Upon setup, I did the whole voicemail setup etc using the Phone/dialer. A week or so later, I downloaded the T-Mobile Visual Voicemail as I like being able to have faster access/options to voicemail. However, now I get a notification from both the "Phone" app and VVM app.... how do I change the setting on the "Phone" app to stop?
Thanks
You can remove from the Notifications of the Phone app only the option for Voicemail.
Or (don't know if it works, but it's worth a try) force stop the Phone app and clear cache and data.
Sadly it's greyed out
How about clearing the data and cache of the Phone app? Maybe together with a restart?
rufus15 said:
How about clearing the data and cache of the Phone app? Maybe together with a restart?
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I can try, but I think it's on the "server side"... either through T-Mobile or Samsung
Phone - Settings (three dots) - Voicemail - Notification : Silent. Maybe also disable App icon badges & Lock screen: Don't show notifications.
I don't know if Minimize notifications is of any help.

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