[Q] Lumia 830 USB Connection Problem - Windows Phone 8 Q&A, Help & Troubleshooting

I got my Lumia 830 today and after setting up the Device, I wanted to connect it to my PC.
But Windows does not install the required treiber. Although it is shown in the Device Manager under "Other Devices" under the name "Lumia 830 (RM-984)".
I tried to "update treiber automatically", but Windows does not find any.
Since there are no treiber available at the Internet (neither at the Nokia HP, nor at the microsoft HP) i dont know how do fix that Problem.
Can anybody help me?
PS: I got Windows 8.1 with all latest updates installed.

>Uninstall all drivers for Windows Phone.
>Disconnect device and reconnect again.
>Go to "Device Manger" on PC.
>Trouble shoot the problem or update all drivers.
>choose automatically search for drivers.
(Make sure you have active internet connection)
Windows Phone supports Windows 7 PC and higher.

check USB settings in phone settings for USB connectivity or when you connect phone to USB be sure you enable USB mode on phone screen message...
also uninstall this drivers from device manager and reconnect phone
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also in Win7/8 you can try install Nokia Software Recovery Tool... this installation install all needed drivers for Nokia phone...

djamol said:
>Uninstall all drivers for Windows Phone.
>choose automatically search for drivers.
(Make sure you have active internet connection)
Click to expand...
Click to collapse
Tried this already, but no drivers could be found....
dxdy said:
check USB settings in phone settings for USB connectivity or when you connect phone to USB be sure you enable USB mode on phone screen message...
also uninstall this drivers from device manager and reconnect phone
also in Win7/8 you can try install Nokia Software Recovery Tool... this installation install all needed drivers for Nokia phone...
Click to expand...
Click to collapse
Also tried uninstalling the driver ...still not working.
Thanks for the tipp with Nokia Software Recovery Tool, but it did not work either. Although the program seems to recognize the phone.
edit: Tried connecting it to my freind's PC with Win 7 64Bit -> worked fine
Also tried it at my Laptop with Win 8.1 -> didn't work
So probably a win 8 problem?

few days ago i worked with Lumia 630 and worked without problem with Windows 8.1 Pro x64

There is no issue with Windows 8.1 64 bit or something missing in Registry.
But,
It will work definitely but you need to try again and again.
You need to download driver's through"DeviceManager" to automatically search for driver over the internet.

djamol said:
There is no issue with Windows 8.1 64 bit or something missing in Registry.
But,
It will work definitely but you need to try again and again.
You need to download driver's through"DeviceManager" to automatically search for driver over the internet.
Click to expand...
Click to collapse
Tried it over and over again. Deinstalled driver and rebooted...
Still not working. Also i don't see, why it should work at second or third time...

Related

HTC Touch Diamond Won't connect to PC.

Alright, I'm running Windows 7, and this is exactly what happens.
First, i connect my HTC Touch Diamond, on the phone screen it asks me to choose ActiveSync or Disk Drive, regardless of what i choose, or if i choose none, i always instantly get the following error appears in the task bar and the "Unknown Device" in device manager.
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Under the devices properties in Device Manager, the Device Status says "Windows has stopped this device because it has reported problems. (Code 43)".
If i try re-running the Windows Mobile Device Center installer (drvupdate-x86.exe from http://www.microsoft.com/downloads/...F1-E46A-4A5F-A791-09F07AAA1914&displaylang=en) the following happens:
So, apparently it finds the driver and then attempts to install it, but while doing so, the device appears to become 'unplugged' some how and then the Windows Mobile Device Center installer continues on its way.
I've tried various reported fixes for problems like this, such as:
-Checking or unchecking the "Enable advanced network functionality" box in Start->Settings->Connections->USB to PC.
-Used 2 different cables in various USB ports.
-Deleting the device from device manager, resetting my PC and soft resetting my device then reconnecting them.
-Hard and soft resetting the device
-Enabling various system services, such as the UPnP one (which was originally disabled for some reason)
-Tried it on an XP machine, same task bar error, and same Unkown Device in Device Manager.
None of the above has worked, and im out of ideas. I'd be extremely grateful to anyone who could help out, i've tried to provide as much information as possible, if anything else is needed, just ask.
Thanks in advance.
/-- Aleid.
could anyone help? or atleast point me in the right direction?
Aleid said:
could anyone help? or atleast point me in the right direction?
Click to expand...
Click to collapse
I've got the same problem, and haven't figured it out, yet
Check this link here: http://www.we-u.com/?p=1321
I've just found it and trying it out right now, but it looks like it would work
Just find the drivers on the net and install them manually, then try n connect
Solution?
Hi!
I have the same problem with a HTC Touch HD. Can you tel me what is the solution?
Thx,
Darknight
hi, i have a same problem. i am using a standard 5 pin mini usb which comes with nokia n95.
Please tell me is it right to use 5 pin usb cable or i have to buy 11 pin mini usb cable.
my touch diamond starts charging when plugged 5pin mini usb but doesn't sync.
plz help
I'm having the same issues as the OP. I'm thinking if I could manually load the drivers, all would be well. Could someone who DOES have it working with Windows 7 perhaps strip the driver out somehow and post it here? I've tried all of the tricks listed above, with no luck. I'm going to try to get it working with my laptop running XP later tonight... maybe I can find the driver that way?
try this.
i also had this problem. try another data cable which ur friend use to connect his htc.
same problem, and it causes errors connecting as flash memory.
tried same computer, same cable, but windows xp sp3 with activesync. everything worked fine.
wtf is wrong with windows 7?
ms-dos said:
same problem, and it causes errors connecting as flash memory.
tried same computer, same cable, but windows xp sp3 with activesync. everything worked fine.
wtf is wrong with windows 7?
Click to expand...
Click to collapse
there is nothing wrong with windows 7, I think you need WMDC 6.1 Driver for Windows Vista (64- bit) to make it work
in this site you can get it http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=3182
I have a problem with my diamond, can't make it work through usb with my pc.
It gives me an error in device manager:
"Windows has stopped this device because it has reported problems. (Code 43)".
I have installed wmd and tried different usb ports with no luck.
On my pc I have win10 installed, any suggestions?
Hi,
not sure if HTC Diamond can sync with Windows 10. I run Linux and have Windows XP with ActiveSync in VirtualBox. Works fine. So you may want to try the same, run XP in a Virtual Machine under Windows 10.

[Q] ADB issues, looking for ideas

For some reason I cannot get ADB to work with my NC. I cleaned out ADB and reinstalled with all updates except for the Galaxy Tab add ons. I used the driver that is available all over the forum and got the proper device id in device manager. When I try to check devices I just get nothing connected. Does anyone have any ideas? Any help is appreciated. Device manager also still has the USB as mass storage also.
*Running Win 7 x64
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Uninstall the Android Composite ADB Interface driver
Download the updated adb drivers from here
http://forum.xda-developers.com/showthread.php?t=882751
and reinstall them. A reboot of your pc should show your device.
So nooks good just no adb via PC? Win7 64bit puts it c:/program files (x84)/android/android-sdk-windows/platform-tools
If not just type adb.exe in the search box above winows start
sent from a Nook Color using xda-app
thanks for the responses.
camwinnn said:
So nooks good just no adb via PC? Win7 64bit puts it c:/program files (x84)/android/android-sdk-windows/platform-tools
If not just type adb.exe in the search box above winows start
Click to expand...
Click to collapse
ADB is not the issue, it must be some kind of driver problem. the SDK is in my path, it will run no matter what directory im in. It works fine on the vibrant.
ewong90 said:
Uninstall the Android Composite ADB Interface driver
Download the updated adb drivers from here
http://forum.xda-developers.com/showthread.php?t=882751
and reinstall them. A reboot of your pc should show your device.
Click to expand...
Click to collapse
thats what I used orginally to get to this point. plus the 1.01 image. I tried it again just to be sure. The composite device shows when plugged in but so does the mass storage, does that matter? should the storage still mount?
Here is what I have for drivers.
uninstall all the nook mass storage device drivers
ewong90 said:
uninstall all the nook mass storage device drivers
Click to expand...
Click to collapse
Here is what I did, (just to be clear)
Plugged in Rooted Nook.
Uninstalled USB Mass storage
right clicked "nook" and hit update driver
selected driver from downloaded Win7 post
clicked install unsigned driver
adb composite device showed up
reboot
plugged nook back in, now both USB storage and Adb composite device show up
Be lazy, get adb wireless from the market. I didn't even bother setting up my PC
sent from a Nook Color using xda-app
There's a thread somewhere around here with a solution that worked for me, it involved adding 0x2080 to the adb_USB.initial file in /user/yourname/.android.
Edit: Oh yeah, adbwireless is awesome so give that a try if you can't get USB to work.
+1 for AdbWireless!!!
Its free and you can get it from the market.
(I finally gave up after days of trying to get the usb drivers figured out on my computer.)
camwinnn said:
Be lazy, get adb wireless from the market. I didn't even bother setting up my PC
sent from a Nook Color using xda-app
Click to expand...
Click to collapse
Didnt even think of that. I use it for my Vibrant and love it. thanks.
My wireless works great...but I still need the usb connection to modify wireless settings to allow connection to adhoc network (mywi on iPhone 4).
I've tried everything and am still having a problem.
I am running a Windows Vista machine. When I attempt to install the USB drivers, it runs through the steps, but at the end, it says:
"Windows found driver software for your device but encountered an error while attempting to install it.
Android Composite ADB Interface
The data is invalid.
If you know the manufacturer of your device, you can visit its website and check the support section for driver software."
I've cleared it all and still have the same problem.
I ran it on an XP machine, and was able to install the drivers, however, the nook still does not show up in the list of devices.
Any ideas?

[Q] Rooting and the ADB Interface shows but...

Noob question for sure, sorry. I'm studying up and getting ready to root my Droid Bonic. I have installed the Motorola Device Manger for drivers. I checked the device manager per the instructions and yes with debugging on and the Media device (MTP) on the ADB Interface, "Mot Composite ADB Interface" does show in my device manager but I see there's an issue of some sort with "Portable Devices/ MTP !" Should I be concerned with this?
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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Thanks,
Marty
Sys Version 6.7.246
Android Version 4.0.4
Build 6.7.2.223
Windows xp SP3
martyslc said:
Noob question for sure, sorry. I'm studying up and getting ready to root my Droid Bonic. I have installed the Motorola Device Manger for drivers. I checked the device manager per the instructions and yes with debugging on and the Media device (MTP) on the ADB Interface, "Mot Composite ADB Interface" does show in my device manager but I see there's an issue of some sort with "Portable Devices/ MTP !" Should I be concerned with this?
Thanks,
Marty
Sys Version 6.7.246
Android Version 4.0.4
Build 6.7.2.223
Windows xp SP3
Click to expand...
Click to collapse
I'm thinking it should say "Droid Bionic" but not sure how to get it to show?? Maybe it wont in xp?
Any idea's??
-Marty
XP has a really hard time enumerating and loading the drivers for the MTP device. You can basically ignore it for the purposes of manipulating the phone as all the other interfaces for fast boot and diagnostic mode etc. load properly and function under XP.
cellzealot said:
XP has a really hard time enumerating and loading the drivers for the MTP device. You can basically ignore it for the purposes of manipulating the phone as all the other interfaces for fast boot and diagnostic mode etc. load properly and function under XP.
Click to expand...
Click to collapse
Thank You !
cellzealot said:
XP has a really hard time enumerating and loading the drivers for the MTP device. You can basically ignore it for the purposes of manipulating the phone as all the other interfaces for fast boot and diagnostic mode etc. load properly and function under XP.
Click to expand...
Click to collapse
Thank You !

Huawei Ascend W1 ROM flashing

Hi,,
I have just tried flashing a ROM on the Ascend W1 and I am getting an error, which has oviously rendered my device unusable. It does vibrate when trying to turn it on, but screen is black.
I was working with eMMC Software Download app, activated "Program Boot Loaders" and loaded a XML-file. Then I clicked on Download, as shown in the video of windowsmania.pl and in their instructions. I got the message:"Download completed - no errors detected" and my device is correctly recognized as Qualcomm HS-USB Diagnostics 9006. In the eMMC Software Download app it is listed as Qualcomm MMC Storage USB Device, which should also be correct. Still, the device status is shown simply as "error" instead of "writable". The Download button is not clickable. I have tried it with two different PCs, one with Windows 7 and another with Windows 8.
What am I doing wrong?
What does this mean and could anyone who has experience with this issue please help me out?
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Thanks in advance!
papalakaka
I found a way to solve this issue, but I have no idea why it worked.
I installed Windows 7 32-bit on my PC, installed the drivers, restarted and it was instantly recognized as Qualcomm (whatever) 9006.
So I started QPST Software Download app and I was able to download it. It seems that I had to use a 32bit operating system and not Windows 8, at least it looks like that. The Download button wasn't clickable and the device status has shown error on Windows 8 64bit and Windows 7 64bit. It was writable in 32bit. Hope this helps someone out.
Right click the eMMC Software Download and choose run as Windows XP Service Pack 2, this should do the trick
papalakaka said:
Hi,,
I have just tried flashing a ROM on the Ascend W1 and I am getting an error, which has oviously rendered my device unusable. It does vibrate when trying to turn it on, but screen is black.
I was working with eMMC Software Download app, activated "Program Boot Loaders" and loaded a XML-file. Then I clicked on Download, as shown in the video of windowsmania.pl and in their instructions. I got the message:"Download completed - no errors detected" and my device is correctly recognized as Qualcomm HS-USB Diagnostics 9006. In the eMMC Software Download app it is listed as Qualcomm MMC Storage USB Device, which should also be correct. Still, the device status is shown simply as "error" instead of "writable". The Download button is not clickable. I have tried it with two different PCs, one with Windows 7 and another with Windows 8.
What am I doing wrong?
What does this mean and could anyone who has experience with this issue please help me out?
Thanks in advance!
papalakaka
Click to expand...
Click to collapse
You need to run as administrator
Huawei W1 does nothing as expected during flashing..
My W1-U00 started having problems with loading apps..whenever I tried to load my photos or weather channel app or whatever it looked like it tried to load the app but it redirected me on home screen. After a few days I had a problem with the space on device and some updates it needed so I tried to uninstall some of the apps but when I did so and restarted the phone the apps where back again. Since that point it's impossible to uninstall any app,impossible to reset the phone from the settings>about>reset phone and impossible to hard reset the device, I tried all the possible ways to do a hard reset but nothing, it just restarts like nothing happened and I get no sprockets logo. So after a few months I decided to reflash my device. Everything went smooth but after I clicked on the download button of the eMMC Software Download app instead make my device recognized by my pc as Qualcomm HS-USB Diagnostics 9006 the device restarts as normal and nothing happens. It's impossible to make it work, I tried all the methods available online but nothing...Any ideas??
jwiena said:
Right click the eMMC Software Download and choose run as Windows XP Service Pack 2, this should do the trick
Click to expand...
Click to collapse
Thanks bro! I was crazy...

BL unlock win10 pro

Hi there,
I have a E6335, isn't there released adb drivers for windows 10 pro x64?
I've used the "Minimal ADB and Fastboot" pack from here, and i can get it to reboot through ADB, but after that it isn't recognized, so i have to perform a hard reboot throug the button beside the sim.
Im not that familiar with adb and fastboot, so if anyone could guide me, i'll be very thankful.
Kind regards.
driver signed in Windows 10
Try this:
http://forum.xda-developers.com/crossdevice-dev/sony/minitut-installing-adb-drivers-sony-t3185585
... and tell us if it works (should with the proper drivers from SONY's developer site).
Hi there,
It dosn't work.
Genuine drivers was installed, but i did a reinstall, same problem, the S1 Fastboot driver is not installed.
Drivers works fine, until i perform the "adb reboot bootloader" command in adb, after that, the fastboot driver is unknown in device manager.
I've tried to perform the unlock command afterwards, but it keeps hanging on the "waiting for device".
Performing the "fastboot devices" dosn't work.
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I guess i have to go on a win7 machine then?
Thanks.
I guess i have to go on a win7 machine then?
Click to expand...
Click to collapse
I recommend Debian Jessie
Read Androplus's advice. http://forum.xda-developers.com/showpost.php?p=62577784&postcount=2
I see the wrong command in your screenshot.
You know how to get into fastboot mode?
Power off the device. Hold "Volume up" (until the LED turns blue) and plug in USB cable.
I do not know, what you are up to with unlocking the bootloader but if these first steps go so badly you better stop here before attempting to root the device or doing something else. You could end up with a brick.
reboot w10 with advanced startup > advanced options > disable driver signature enforcement.
then install S1 driver from flashtools package. this issue has been covered since win8.
I'm not a newb in droid phones, just the adb. And i've just used the commands from this thread: http://forum.xda-developers.com/xperia-z4/general/bootloader-unlock-tip-t3165018
And if thats wrong, i think that it should be corrected.
And same issue as the before mentioned, when i use the vol up option.
@monx
I'll try that right away. I've just updated all 6 machines to win10 from 7, so im not that familiar with it yet
reboot w10 with advanced startup > advanced options > disable driver signature enforcement.
then install S1 driver from flashtools package. this issue has been covered since win8.
Click to expand...
Click to collapse
That did the trick, thank you buddy

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