Some Moto Voice commands not recognized - X 2014 Q&A, Help & Troubleshooting

Hey everyone,
So I got my new Moto X yesterday and I have some questions, particularly with Moto Voice. After watching videos online, and reading some various articles/websites, I have been trying to various voice commands to see what happens . However, there are certain ones that are not being recognized. For example, whenever I say "Good Night", it just brings up a Google search instead of "putting my phone to sleep". Also, "Good Morning" brings up a Google search, and the one that I am really bummed doesn't work is, "Talk to me" where it supposedly reads your notifications aloud for a given amount of time. Anyone know if these commands got pulled from the build or if I'm just missing something?
Also, in the Accessibility settings, there is an option to turn on or off "Moto Voice". What is this setting changing, because it doesn't seem to be affecting anything?
Thanks for your help everyone!
1 more unrelated question, are you guys running your phones on ART or Dalvik?

I have the exact same issues with "goodnight /good morning" I can't get them to work no mate what I try.

Had these issues too..
Fix: simply update all the moto stuff via Playstore!
In the accessibility settings moto voice needs to be "on" for it to work properly..
Moto needs this to read from/control other apps! E.g. if you say "play mozart on youtube"..
Edit: In Playstore under "my Apps" you won't find those apps to update. Instead you have to search for "moto"! Seems to be a Playstore bug.
sent from XT1092 using Tapatalk

I updated all of the moto apps it still won't recognize the command goodnight or good morning
Edit: I was able to get the phrases to work by uninstalling the moto voice and re installing it. It now works without a problem

rTek said:
I updated all of the moto apps it still won't recognize the command goodnight or good morning
Edit: I was able to get the phrases to work by uninstalling the moto voice and re installing it. It now works without a problem
Click to expand...
Click to collapse
I tried them all....still not working for me

freeintruth said:
I tried them all....still not working for me
Click to expand...
Click to collapse
Uninstall moto voice and re install it after it's done restart the phone and see if that would solve it. If that still doesn't work i'm not sure how else it could be solved.

Related

Moto Voice recognition sometimes kicking commands to Google Now?

There are several commands built straight into Moto Voice. "What's up" reads notifications, for example. 9/10 times it will work great.
Then there is the 1/10 where I'll say "What's up".. and Moto Voice will kick to Google Now. I think maybe that it misheard me.. but then I look at the search and it's exactly "What's up". Except in Google Now.. that brings up a google search of local establishments thinking I'm asking what "up" is and doesn't read my notifications.
Anyone else experience this? Why is this happening?
[edit] Crappy video of the problem, sorry the poor quality and cams-manship.. took a while to actually get it to happen then it happened multiple times in a minute.
http://youtu.be/MlieuryHouo
Every single thing I say gets kicked to Google Now. I don't get it... so far this "touchless control" is just a slower way to access Google Now.
Some commands use Google Now legitimately. I'm not referring to those. I mean the commands that are supposed to be handled by Motorola. What's up, Good Night, etc.
Video of the problem added to OP: http://youtu.be/MlieuryHouo
Sorry the poor quality and cams-manship.. took a while to actually get it to happen then it happened multiple times in a minute. Give it a sec if it is still processing
Having the same problem, turning off Google now doesn't help either
Yeah, that happened to me occasionally. I wonder if the option to go to Google now from the lock screen needs to be disabled from the Moto app
sent from my Moto X (2014)
0.0 said:
Yeah, that happened to me occasionally. I wonder if the option to go to Google now from the lock screen needs to be disabled from the Moto app
sent from my Moto X (2014)
Click to expand...
Click to collapse
I have had it happen when the phone was unlocked too, so I don't think that would be a viable workaround.
Any ideas why this may be happening when the command is obviously recognized properly?
Seems like a glitch. A reboot fixes this temporarily.
I initially had the problem of the "What's Up" and other specific commands not getting processed correctly but I redid the setup for the voice launch phrase and it worked after that.
LexusBrian400 said:
Every single thing I say gets kicked to Google Now. I don't get it... so far this "touchless control" is just a slower way to access Google Now.
Click to expand...
Click to collapse
For what it's worth, you can use tasker and an xposed module to force the phone to jump straight to Google Now search. You need the module "OkGoogleNowTriggerIntent" and info from this reddit thread.
ppdd said:
For what it's worth, you can use tasker and an xposed module to force the phone to jump straight to Google Now search. You need the module "OkGoogleNowTriggerIntent" and info from this reddit thread.
Click to expand...
Click to collapse
Appreciate it, but no root on Verizon Moto X. Yet..
I ran into a similar issue except it was for the command goodnight and speak to me. I found out that nearly all my moto apps needed an update, but google play wasn't reporting them needing one in the my apps section of the play store. Easiest way to find out is to go to Motorola's play store developer page on your phone, click on each app that is marked as installed and see if there is an update pending. If there is, update it.
Additionally after I updated everything I got a prompt for a firmware update, install that too, restart and everything should be working correctly. Hopefully this helps!
Still have the same issue after the recent Moto Voice update
DonMarek said:
I ran into a similar issue except it was for the command goodnight and speak to me. I found out that nearly all my moto apps needed an update, but google play wasn't reporting them needing one in the my apps section of the play store. Easiest way to find out is to go to Motorola's play store developer page on your phone, click on each app that is marked as installed and see if there is an update pending. If there is, update it.
Additionally after I updated everything I got a prompt for a firmware update, install that too, restart and everything should be working correctly. Hopefully this helps!
Click to expand...
Click to collapse
THIS PEOPLE!!!! The apps need to be updated. When I got my phone, a solid amount of the commands just kicked it to Google Now. In order to fix it, go into the Play Store and do 2 searches: "Moto" and "Motorola" and install all of the apps that need an update. The reason you need to do 2 searches is because a few of the apps don't show up in the "Moto" search, and some of them don't show up in "Motorola" so you need to do 2 searches to update all the apps.
After that all the commands will work fine. I have not had it kick a "Talk to me", "Good Night", "Good Morning", or "What's Up?" to Google Now ever since updating. Give it a try and it might fix your problems.
ssick92 said:
THIS PEOPLE!!!! The apps need to be updated. When I got my phone, a solid amount of the commands just kicked it to Google Now. In order to fix it, go into the Play Store and do 2 searches: "Moto" and "Motorola" and install all of the apps that need an update. The reason you need to do 2 searches is because a few of the apps don't show up in the "Moto" search, and some of them don't show up in "Motorola" so you need to do 2 searches to update all the apps.
After that all the commands will work fine. I have not had it kick a "Talk to me", "Good Night", "Good Morning", or "What's Up?" to Google Now ever since updating. Give it a try and it might fix your problems.
Click to expand...
Click to collapse
Like I said in the previous post, this did not resolve the issue for me. However I don't recall receiving a firmware update.. but the apps in the Play Store are all up to date.

Android Lollipop taking advantage of DSP

So from what i can tell phones using DSP chips will be able to use ok google now from stock android. Our Moto X's do use that for the Motorola assist features. Does this mean that android lollipop could help go around moto assist? I don't like the delays that Moto assist comes with, and getting to use Google now through stock would be amazing. They only mention that Nexus 6 and 9, will be able to use it, but i don't see why our phone wouldn't be able to.
It might be able to in theory, but is it possible to disable assist? Havent got the phone so i dont know lol
raze599 said:
It might be able to in theory, but is it possible to disable assist? Havent got the phone so i dont know lol
Click to expand...
Click to collapse
Yes, assist can be disabled. The problem is because assist and the files for it are installed, it disables one from saying "ok, google" and letting google now take over. Assist needs to be on if you want to do voice related things. Unless I'm missing something, I haven't found a way to allow google now voice commands to work with assist on or off
sent from my Moto X (2014)
If you disable Moto Voice, Google Search "Ok Google" will work just fine....
I know if you turn moto assist off it will allow ok google hotword with the google launcher. So hopefully the files that allow lollipop to use dsp chip will be included in the software, so it doesn't have to be integrated into moto voice. Cant wait for Lollipop, had L with my Nexus and coming back to kitkat was like a slap to the face.
MaKTaiL said:
If you disable Moto Voice, Google Search "Ok Google" will work just fine....
Click to expand...
Click to collapse
ZeroAlphawolf said:
I know if you turn moto assist off it will allow ok google hotword with the google launcher. So hopefully the files that allow lollipop to use dsp chip will be included in the software, so it doesn't have to be integrated into moto voice. Cant wait for Lollipop, had L with my Nexus and coming back to kitkat was like a slap to the face.
Click to expand...
Click to collapse
Strange...failed for me before. I'll try again
sent from my Nexus 7
0.0 said:
Strange...failed for me before. I'll try again
sent from my Nexus 7
Click to expand...
Click to collapse
I know that on the 2013 X this did not work. There is an internal, hidden config flag in Google Search that lists the devices on which hotword detection is permanently disabled -- meaning that nothing you did to to moto touchless controls would help.
That being said, there is an app out there, UnleashTheGoogle, that will un-hide all of the hidden settings in Google Search and then you can just remove your phone from the blacklist (if the '14 X is in there)
So after the recent Moto Voice update, i can't get the Google Now hot word Detection to work at all. Going into Google Settings to try to train it to listen to me, it won't activate the mic at all to listen to me, completely refuses too. Plus, to top it off, Moto Voice now says "Opening Google" Whenever it is too retarded to be able to do what i want it to with my voice, which is ridiculous. I Force closed Moto Voice, and the google now search bar had the mic showing that it was ready for voice. (The filled in one.) but did not respond to Ok Google, and by the time i went to train it, Moto Voice had restarted. I might try freezing Moto Voice with Titanium and seeing if i can get google now to work then. All in all, this is disappointing as it stands.
Ok! So Freezing the Moto Voice app did it for me. (That or yelling ok google at my phone for 5-10 minutes in the training voice part of Google Now Voice Settings.) Regardless i can activate Ok Google again from any screen. Though, my Google Now Settings includes the check box for google searching from the Lock Screen, it doesn't seem to work. That might come with Lollipop proper... -crosses fingers.
Edit: It will allow it to Google Search from lockscreen , But not with sound off... that is the feature that might come with Lollipop.

Moto Voice: "opening Google"

Is there a possibility of stopping Moto Voice to say "opening google.." every time it passes the command to ggl search?
It didn't do that before i updated moto voice. And is really annoying
sent from XT1092 using Tapatalk
It is. I'm also finding out that the "what's up?" command is very hit or miss. Sometimes it reads my notifications and others it just looks up "what's up" in Google.
I am also looking for the answer for shutting down "opening google"...can someone tell us how, please! Thanks!
This is from the update right? Id uninstall the updates. Revert back to the old version
But the old version is really bugy and missing many commands like "good morning" "talk to me" "good night" etc.
All in all the update is very good! Only "opening google.." disturbs me
sent from XT1092 using Tapatalk
gotzaDroid said:
It is. I'm also finding out that the "what's up?" command is very hit or miss. Sometimes it reads my notifications and others it just looks up "what's up" in Google.
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Click to collapse
The command is supposed to be "what's new?" I think. The video tutorial says what's up, but the command list says what's new.
GRS10 said:
The command is supposed to be "what's new?" I think. The video tutorial says what's up, but the command list says what's new.
Click to expand...
Click to collapse
I think it depends on your system language.
For me in English(US) it is "what's up?" and in German it is "Was gibt's Neues?"
So i would say "What's new?" Is for English(UK) may be..
__________
sent from XT1092
I hate this so much.
OliveJeans said:
But the old version is really bugy and missing many commands like "good morning" "talk to me" "good night" etc.
All in all the update is very good! Only "opening google.." disturbs me
sent from XT1092 using Tapatalk
Click to expand...
Click to collapse
None of those commands work for me. Good morning, good night, talk to me, they all just come back with opening Google followed by a Google search result in those words.
Hating that opening Google part.
Sent from my XT1095
Im also hating this "opening google" makes me feel like it took away what made this phone special. Its like now the only thing special is i can wake it up with my voice when the screen is off
Well, Google is grabbing just about everything that Motorola developed and adding it into lollipop.
tgerbracht said:
Well, Google is grabbing just about everything that Motorola developed and adding it into lollipop.
Click to expand...
Click to collapse
Gotta take advantage of all that intellectual property while you still can.
I get it and they probably developed it all while owning Motorola, but it will likely unlock "me" to buying outside of Motorola again if they can simulate active notifications, assist, and voice well enough. First time I've bought the same manufacturer back to back in the past four years and 8-10 phones.
gotzaDroid said:
Gotta take advantage of all that intellectual property while you still can.
Click to expand...
Click to collapse
Google keeps the intellectual property. That's all they wanted with the purchase, and they aren't giving it up with the sale.
Sent from my XT1095
opening google
Also hate "Opening Google" can't wait for lilipop to enable okay Google natively on my Moto X from standby (off) mode.
umdkevin said:
Also hate "Opening Google" can't wait for lilipop to enable okay Google natively on my Moto X from standby (off) mode.
Click to expand...
Click to collapse
If i have to wait that, i will sell my moto x.
I bought this for the voice command instead of my beautifull Nexus 5. I paied 499€ to have a nexus 5.2 with wood back? No thank's.
Opening google !!!
Yeah, this last update to Voice addressed the latency issues, but created a whole new set of problems as "set alarm" now just gets passed to Google instead of actually setting the alarm. If I have to actually click "Set Alarm" on the resulting Google search page, it kind of defeats the point of having it be a voice command. I'm hoping that their "solution" for the high latency of the original version wasn't simply punting and handing everything over to Google.
Motorola needs to get a third rev of this out, hopefully without regression bugs. And from their forums, it looks like they're on the case.
sogrady said:
Yeah, this last update to Voice addressed the latency issues, but created a whole new set of problems as "set alarm" now just gets passed to Google instead of actually setting the alarm. If I have to actually click "Set Alarm" on the resulting Google search page, it kind of defeats the point of having it be a voice command. I'm hoping that their "solution" for the high latency of the original version wasn't simply punting and handing everything over to Google.
Motorola needs to get a third rev of this out, hopefully without regression bugs. And from their forums, it looks like they're on the case.
Click to expand...
Click to collapse
According to a bunch of android tech blogs, it seems the issue with setting alarms and timers is with Google's search update. Though, it would be nice if moto voice could set alarms and timers went without Google now's help.
http://www.androidheadlines.com/2014/10/google-search-experiencing-timer-alarm-setting-problems.html
I used to gave problems with "good morning" & "Good night" but figured out the trick recently
Do not give a break between good and morning/night. Say it in one word like goodmorning or goodnight and it works everytime(atleast for me)
and for time being, we can avoid the opening google sound by creating a tasker profile which will set the media volume to 0 for 2 seconds whenever google search is opening

Google Now cards?

I'm a little stumped on this. Been using Now Launcher for a while on all my devices.
Just got a Moto X 2014, and the Now Launcher is installed, but 2 things:
1. I can't swipe left to see my cards
2. when I go into the settings, and try to select the "Show Cards" option, it is greyed out and says "network error. check your network connection and try again"
Network is fine & I get the same thing on wifi or cellular.
I just finished installing all my apps... really don't want to wipe the device already.
Clearing cache & all data on "Google App"
Installed a 2nd launcher...then "cleared default" to make sure it was actually running the Now luancher
Very odd.... Any help would be much appreciated.
Resolution
Apps > google settings ? search & now > now cards > delete card preferences
I'm having the exact same issue on a Moto X 2014 that I received today. I tried factory resetting, removing and re-adding google account, replacing google app and google play services with the factory versions but still the same.
I've tried everything I can think of now. Still no luck. I have no idea if its a problem with the Moto X or if its the Google app or what. Does anyone have any idea what I can do to fix this?
moto x 2014
Motorola doesn't have an answer for this yet (hours on phone and chat today) wiped data, factory reset, no luck. Mine worked out of the box, but just stopped this morning. All I can say is don't bother with the factory reset. Problem seems to lie with Google? But I don't know anything. Frustrating.
i am seeing this also, but I'm using a nexus 9 i am thinking its only affecting new device enrollments as Google Now still functions on my Nexus 6.
K, so, (first timer), what's our next move? Who do we contact at this point? Also, isn't it kind of strange that everything was working properly for a day before Google Now just seized? Why would everything work fine at first? It randomly cut out and at first was just giving me the pop up error when I attempted to activate the cards/NOW, but it wasn't until after the factory reset that the entire Show Cards option greyed itself out. Very distinct stages. And peculiar that it was functioning first.
Thoughts?
Facing the same issue since today morning. I think we should open a thread regarding the same on motorola device forum.
Sent from my XT1092
maconsultant said:
i am seeing this also, but I'm using a nexus 9 i am thinking its only affecting new device enrollments as Google Now still functions on my Nexus 6.
Click to expand...
Click to collapse
I reflashed stock on my Nexus 6, and I too am now having this issue. Any official word from Google about this issue?
Got it working thanks to helpful people on google plus.. delete card preferences, sign out and sign in again from goggle now settings. It should be working fine again.
Sent from my XT1092
grubber24 said:
Got it working thanks to helpful people on google plus.. delete card preferences, sign out and sign in again from goggle now settings. It should be working fine again.
Sent from my XT1092
Click to expand...
Click to collapse
Woah, this solved the issue. Thank you so much!
I'd hug you right now if I could, haha.
p011uX said:
Woah, this solved the issue. Thank you so much!
I'd hug you right now if I could, haha.
Click to expand...
Click to collapse
Haha.. the moto x community over google plus deserves the credit for being so helpful!?
Sent from my XT1092
grubber24 said:
Haha.. the moto x community over google plus deserves the credit for being so helpful!
Sent from my XT1092
Click to expand...
Click to collapse
I have you to think for getting back to me so quickly
I've been running in circles for hours trying to get this working haha -- This was the one solution I hadn't come across. :victory:
Sucks how simple that was after all the madness...
So simple. Thanks so much!
mburrhed said:
Sucks how simple that was after all the madness...
So simple. Thanks so much!
Click to expand...
Click to collapse
Yeah while doing it i felt like i forgot all the basic troubleshooting steps!
Sent from my XT1092
I just managed to sort this my signing in with another account, going back to the first one, then deleting the new account, for what it's worth.

Google Now can't unlock??

Hi all,
I'm running into an odd issue on the N6, although other devices seem to have this as well. . .
I used to be able to use google now to set alarm, send message, etc while its locked.
Now, doing the same things, google now replies that it can't complete the task until device is unlocked.
Is anyone else running into this and is there any way around it?
Thanks!
Bump ... help please?
rom you are using? and android version?
it only happens when the device is locked with a password or something similar. If you disable that you're good to go.
Sent from my Nexus 6 using XDA Free mobile app
I have this issue. I can't set alarms or reminders unless I unlock the phone. The voice prompt tells me so. Quite annoying. Hopefully they remedy it with smart voice unlock soon
Sent from my Nexus 6 using Tapatalk
This updated feature now affects texts via voice now. I can no longer wake my phone from sleep and send a text unless the phone is unlocked. More of a reason to move to a moto x pure now. what a huge step back.
arts711 said:
Hi all,
I'm running into an odd issue on the N6, although other devices seem to have this as well. . .
I used to be able to use google now to set alarm, send message, etc while its locked.
Now, doing the same things, google now replies that it can't complete the task until device is unlocked.
Is anyone else running into this and is there any way around it?
Thanks!
Click to expand...
Click to collapse
Hi, I just saw your post and I was having the exact same issue. The only way I can get around it currently is by rolling back to an old version of the "Google App" which seems to encompass Google Now, Voice Search, Google Now Launcher, and most importantly the OK Google "always on" functionality.
I went back through previous versions testing the "OK Google call _____" (screen off & device locked) feature until I found where it stopped working correctly and the "4.9.22.16.arm" version is the last one that does work the way it is supposed to. You can find older versions of the Google App on Apkmirror. Hopefully they track down the root cause of the issue and fix it soon.

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