Google Now cards? - X 2014 Q&A, Help & Troubleshooting

I'm a little stumped on this. Been using Now Launcher for a while on all my devices.
Just got a Moto X 2014, and the Now Launcher is installed, but 2 things:
1. I can't swipe left to see my cards
2. when I go into the settings, and try to select the "Show Cards" option, it is greyed out and says "network error. check your network connection and try again"
Network is fine & I get the same thing on wifi or cellular.
I just finished installing all my apps... really don't want to wipe the device already.
Clearing cache & all data on "Google App"
Installed a 2nd launcher...then "cleared default" to make sure it was actually running the Now luancher
Very odd.... Any help would be much appreciated.
Resolution
Apps > google settings ? search & now > now cards > delete card preferences

I'm having the exact same issue on a Moto X 2014 that I received today. I tried factory resetting, removing and re-adding google account, replacing google app and google play services with the factory versions but still the same.

I've tried everything I can think of now. Still no luck. I have no idea if its a problem with the Moto X or if its the Google app or what. Does anyone have any idea what I can do to fix this?

moto x 2014
Motorola doesn't have an answer for this yet (hours on phone and chat today) wiped data, factory reset, no luck. Mine worked out of the box, but just stopped this morning. All I can say is don't bother with the factory reset. Problem seems to lie with Google? But I don't know anything. Frustrating.

i am seeing this also, but I'm using a nexus 9 i am thinking its only affecting new device enrollments as Google Now still functions on my Nexus 6.

K, so, (first timer), what's our next move? Who do we contact at this point? Also, isn't it kind of strange that everything was working properly for a day before Google Now just seized? Why would everything work fine at first? It randomly cut out and at first was just giving me the pop up error when I attempted to activate the cards/NOW, but it wasn't until after the factory reset that the entire Show Cards option greyed itself out. Very distinct stages. And peculiar that it was functioning first.
Thoughts?

Facing the same issue since today morning. I think we should open a thread regarding the same on motorola device forum.
Sent from my XT1092

maconsultant said:
i am seeing this also, but I'm using a nexus 9 i am thinking its only affecting new device enrollments as Google Now still functions on my Nexus 6.
Click to expand...
Click to collapse
I reflashed stock on my Nexus 6, and I too am now having this issue. Any official word from Google about this issue?

Got it working thanks to helpful people on google plus.. delete card preferences, sign out and sign in again from goggle now settings. It should be working fine again.
Sent from my XT1092

grubber24 said:
Got it working thanks to helpful people on google plus.. delete card preferences, sign out and sign in again from goggle now settings. It should be working fine again.
Sent from my XT1092
Click to expand...
Click to collapse
Woah, this solved the issue. Thank you so much!
I'd hug you right now if I could, haha.

p011uX said:
Woah, this solved the issue. Thank you so much!
I'd hug you right now if I could, haha.
Click to expand...
Click to collapse
Haha.. the moto x community over google plus deserves the credit for being so helpful!?
Sent from my XT1092

grubber24 said:
Haha.. the moto x community over google plus deserves the credit for being so helpful!
Sent from my XT1092
Click to expand...
Click to collapse
I have you to think for getting back to me so quickly
I've been running in circles for hours trying to get this working haha -- This was the one solution I hadn't come across. :victory:

Sucks how simple that was after all the madness...
So simple. Thanks so much!

mburrhed said:
Sucks how simple that was after all the madness...
So simple. Thanks so much!
Click to expand...
Click to collapse
Yeah while doing it i felt like i forgot all the basic troubleshooting steps!
Sent from my XT1092

I just managed to sort this my signing in with another account, going back to the first one, then deleting the new account, for what it's worth.

Related

Beautiful Widgets Won't Download.

Alright. Let me lead off by saying I searched google and this forum and I couldn't find the answer to my problem. I have found the "answer" to my problem that has worked for other people but not for me. So let me explain my problem and the solutions I tried. Any help would be appreciated.
I bought Beautiful Widgets from the market place. When i go to download it, it says "download unsuccessful". Let me make clear that i'm not rooted (or ever want to be) and I'm running 2.1-update1.
Solutions that I've tried..
1. settings > apps > manage apps > I cleared data in the "Download Manager" and cleared cache in the "Market" section.
Basically i took this advice, http://androidforums.com/samsung-moment/38687-problem-beautiful-widgets.html, it worked for that dude, Didn't work for me.
2. I've restarted the phone a few times and that didn't work.
3. I refunded my money, and bought the app again, didn't work that time either.
Any help would be greatly appreciated. Thanks
Edit: I gave this a new title because paid apps do download, just not beautiful widgets.
Can you install any app at all or does this affect all apps?
attn1 said:
Can you install any app at all or does this affect all apps?
Click to expand...
Click to collapse
thanks for the reply
this only happens to paid apps. After all of this happened, I successfully downloaded beautiful silent widgets (or w/e) in the market and it was free.
ChillRays said:
thanks for the reply
this only happens to paid apps. After all of this happened, I successfully downloaded beautiful silent widgets (or w/e) in the market and it was free.
Click to expand...
Click to collapse
Are you using wifi or 3g?
Maybe this thread? http://forum.xda-developers.com/showthread.php?t=612929&highlight=paid+apps+download&page=2
attn1 said:
Are you using wifi or 3g?
Maybe this thread? http://forum.xda-developers.com/showthread.php?t=612929&highlight=paid+apps+download&page=2
Click to expand...
Click to collapse
I tried both.. also i set up a google voice account (like that one post suggested) .. i signed in and out of it and back in.. and still that app didn't download.
extremely frusterating
update: ok i bought doodle jump lol.. and that worked.. so i guess it must be something wrong with beautiful widgets?
ChillRays said:
update: ok i bought doodle jump lol.. and that worked.. so i guess it must be something wrong with beautiful widgets?
Click to expand...
Click to collapse
Sounds like it. Probably try it another day and it'll work.
attn1 said:
Sounds like it. Probably try it another day and it'll work.
Click to expand...
Click to collapse
Do they take apps down when they update them? Just curious, after you answer that i'll give an update after I find out what the problem is.
A dude on #android on Efnet IRC has the same problem.
He tried to buy it, said it went successful, then it was authorizing purchase for a long time.
Then got stuck, then Google issued him a refund because of some server error.
Now, when he goes to his downloads, it says Beautiful Widgets still says "purchased".
The BW author is on twitter all the time. I talk to him time to time. I think it was yesterday he mentioned that there are problems with his server and discussing with the powers that be to get a new one. If you have a twitter account, you may try him there if you havent sent him an email already.
hum - having exactly the same problem.. says purchased, click install, says download unsuccessful.. Followed the cache clear and made no difference..
x1tom said:
hum - having exactly the same problem.. says purchased, click install, says download unsuccessful.. Followed the cache clear and made no difference..
Click to expand...
Click to collapse
bumping this:
I have emailed dev - but no reply..
Anyone have any thoughts?
Sorry I don't have an answer for you, but Beautiful Widgets caused problems for me anyway. Constant freezes and crashes. Overall slowdown of everything. I'm back to normal after uninstalling.
Fellow Rays fan here...St Pete resident.
GO RAYS!
Sent from my Nexus One using XDA App

Moto Voice recognition sometimes kicking commands to Google Now?

There are several commands built straight into Moto Voice. "What's up" reads notifications, for example. 9/10 times it will work great.
Then there is the 1/10 where I'll say "What's up".. and Moto Voice will kick to Google Now. I think maybe that it misheard me.. but then I look at the search and it's exactly "What's up". Except in Google Now.. that brings up a google search of local establishments thinking I'm asking what "up" is and doesn't read my notifications.
Anyone else experience this? Why is this happening?
[edit] Crappy video of the problem, sorry the poor quality and cams-manship.. took a while to actually get it to happen then it happened multiple times in a minute.
http://youtu.be/MlieuryHouo
Every single thing I say gets kicked to Google Now. I don't get it... so far this "touchless control" is just a slower way to access Google Now.
Some commands use Google Now legitimately. I'm not referring to those. I mean the commands that are supposed to be handled by Motorola. What's up, Good Night, etc.
Video of the problem added to OP: http://youtu.be/MlieuryHouo
Sorry the poor quality and cams-manship.. took a while to actually get it to happen then it happened multiple times in a minute. Give it a sec if it is still processing
Having the same problem, turning off Google now doesn't help either
Yeah, that happened to me occasionally. I wonder if the option to go to Google now from the lock screen needs to be disabled from the Moto app
sent from my Moto X (2014)
0.0 said:
Yeah, that happened to me occasionally. I wonder if the option to go to Google now from the lock screen needs to be disabled from the Moto app
sent from my Moto X (2014)
Click to expand...
Click to collapse
I have had it happen when the phone was unlocked too, so I don't think that would be a viable workaround.
Any ideas why this may be happening when the command is obviously recognized properly?
Seems like a glitch. A reboot fixes this temporarily.
I initially had the problem of the "What's Up" and other specific commands not getting processed correctly but I redid the setup for the voice launch phrase and it worked after that.
LexusBrian400 said:
Every single thing I say gets kicked to Google Now. I don't get it... so far this "touchless control" is just a slower way to access Google Now.
Click to expand...
Click to collapse
For what it's worth, you can use tasker and an xposed module to force the phone to jump straight to Google Now search. You need the module "OkGoogleNowTriggerIntent" and info from this reddit thread.
ppdd said:
For what it's worth, you can use tasker and an xposed module to force the phone to jump straight to Google Now search. You need the module "OkGoogleNowTriggerIntent" and info from this reddit thread.
Click to expand...
Click to collapse
Appreciate it, but no root on Verizon Moto X. Yet..
I ran into a similar issue except it was for the command goodnight and speak to me. I found out that nearly all my moto apps needed an update, but google play wasn't reporting them needing one in the my apps section of the play store. Easiest way to find out is to go to Motorola's play store developer page on your phone, click on each app that is marked as installed and see if there is an update pending. If there is, update it.
Additionally after I updated everything I got a prompt for a firmware update, install that too, restart and everything should be working correctly. Hopefully this helps!
Still have the same issue after the recent Moto Voice update
DonMarek said:
I ran into a similar issue except it was for the command goodnight and speak to me. I found out that nearly all my moto apps needed an update, but google play wasn't reporting them needing one in the my apps section of the play store. Easiest way to find out is to go to Motorola's play store developer page on your phone, click on each app that is marked as installed and see if there is an update pending. If there is, update it.
Additionally after I updated everything I got a prompt for a firmware update, install that too, restart and everything should be working correctly. Hopefully this helps!
Click to expand...
Click to collapse
THIS PEOPLE!!!! The apps need to be updated. When I got my phone, a solid amount of the commands just kicked it to Google Now. In order to fix it, go into the Play Store and do 2 searches: "Moto" and "Motorola" and install all of the apps that need an update. The reason you need to do 2 searches is because a few of the apps don't show up in the "Moto" search, and some of them don't show up in "Motorola" so you need to do 2 searches to update all the apps.
After that all the commands will work fine. I have not had it kick a "Talk to me", "Good Night", "Good Morning", or "What's Up?" to Google Now ever since updating. Give it a try and it might fix your problems.
ssick92 said:
THIS PEOPLE!!!! The apps need to be updated. When I got my phone, a solid amount of the commands just kicked it to Google Now. In order to fix it, go into the Play Store and do 2 searches: "Moto" and "Motorola" and install all of the apps that need an update. The reason you need to do 2 searches is because a few of the apps don't show up in the "Moto" search, and some of them don't show up in "Motorola" so you need to do 2 searches to update all the apps.
After that all the commands will work fine. I have not had it kick a "Talk to me", "Good Night", "Good Morning", or "What's Up?" to Google Now ever since updating. Give it a try and it might fix your problems.
Click to expand...
Click to collapse
Like I said in the previous post, this did not resolve the issue for me. However I don't recall receiving a firmware update.. but the apps in the Play Store are all up to date.

Some Moto Voice commands not recognized

Hey everyone,
So I got my new Moto X yesterday and I have some questions, particularly with Moto Voice. After watching videos online, and reading some various articles/websites, I have been trying to various voice commands to see what happens . However, there are certain ones that are not being recognized. For example, whenever I say "Good Night", it just brings up a Google search instead of "putting my phone to sleep". Also, "Good Morning" brings up a Google search, and the one that I am really bummed doesn't work is, "Talk to me" where it supposedly reads your notifications aloud for a given amount of time. Anyone know if these commands got pulled from the build or if I'm just missing something?
Also, in the Accessibility settings, there is an option to turn on or off "Moto Voice". What is this setting changing, because it doesn't seem to be affecting anything?
Thanks for your help everyone!
1 more unrelated question, are you guys running your phones on ART or Dalvik?
I have the exact same issues with "goodnight /good morning" I can't get them to work no mate what I try.
Had these issues too..
Fix: simply update all the moto stuff via Playstore!
In the accessibility settings moto voice needs to be "on" for it to work properly..
Moto needs this to read from/control other apps! E.g. if you say "play mozart on youtube"..
Edit: In Playstore under "my Apps" you won't find those apps to update. Instead you have to search for "moto"! Seems to be a Playstore bug.
sent from XT1092 using Tapatalk
I updated all of the moto apps it still won't recognize the command goodnight or good morning
Edit: I was able to get the phrases to work by uninstalling the moto voice and re installing it. It now works without a problem
rTek said:
I updated all of the moto apps it still won't recognize the command goodnight or good morning
Edit: I was able to get the phrases to work by uninstalling the moto voice and re installing it. It now works without a problem
Click to expand...
Click to collapse
I tried them all....still not working for me
freeintruth said:
I tried them all....still not working for me
Click to expand...
Click to collapse
Uninstall moto voice and re install it after it's done restart the phone and see if that would solve it. If that still doesn't work i'm not sure how else it could be solved.

[Q] Google Now Issues

Hi all,
I reflashed the stock 5.0.1 image on my Nexus 6, and now I can't seem to get Google Now to work.
Pretty much this is what is happening:
1. I can't swipe left to see my cards
2. When I go into the settings, and try to select the "Show Cards" option, it is greyed out and says "network error. check your network connection and try again"
I have tried clearing the Google Search app cache, the system cache, as all as other things I came across. Nothing seems to be working.
There are a number of other threads for other devices with people reporting this same issue within the last day -- Does anyone know what is causing this issue, or if there is a working fix?
Thanks ~
For anyone having this issue, I came across this from another thread:
grubber24 said:
Got it working thanks to helpful people on google plus.. delete card preferences, sign out and sign in again from goggle now settings. It should be working fine again.
Sent from my XT1092
Click to expand...
Click to collapse
It fixed the issue for me
work for me too
that worked for me also
thanks.
hal
hal.sandick said:
that worked for me also
thanks.
hal
Click to expand...
Click to collapse
Happy to hear!
Same thing happened to me today when I flashed a new ROM. The fix worked like a charm though. Thanks, friend!
TheNegaverser said:
Same thing happened to me today when I flashed a new ROM. The fix worked like a charm though. Thanks, friend!
Click to expand...
Click to collapse
Excellent! Glad that this fix is working for everyone ~
p011uX said:
For anyone having this issue, I came across this from another thread:
It fixed the issue for me
Click to expand...
Click to collapse
Thanks man! you're a life saver!
Dhamithl said:
Thanks man! you're a life saver!
Click to expand...
Click to collapse
No problem, I'm glad I could pass along the information.
The real credit goes to those on Google+ from the Moto X community; they are the ones who provided the solution. Credit should also go to the kind user who shared this information with
Happy flashing!

N6 not visible in device manager

Hey guys,
I`am having a problem with my Nexus 6 not beeing recognised in ADM and on the web Google Play site in device manager though it shows up in Google Play and syncing goes without problems. Running full stock MMB29V not rooted.
I contacted Google to look if the issue is beeing caused on their end because i tried everything else to solve the issue on my end.
Things i tried:
1.
1) Go into multitasking and close Android Device manager if it is open.
2) Open Google Settings app. Then go to Security. Uncheck both Android Device manager options. I believe they are Remote Erase and Tracking.
3) Go to Settings > Apps > All > Google Play Services. Clear cache and data.
4) Reboot
5) Back to Google Settings. Recheck both options.
2.
Did a data factory reset
3.
Reflashed the factory image folowed by a data factory reset.
4.
Booted up in safe mode.
ok @gee2012, ill try to make this painless..
now, in my n6, when i go into device manager, it cant find my n6. BUT, if i open my device manager app on my sgs4, it finds my n6 right away. it just seems like an android/google issue.
simms22 said:
ok @gee2012, ill try to make this painless..
now, in my n6, when i go into device manager, it cant find my n6. BUT, if i open my device manager app on my sgs4, it finds my n6 right away. it just seems like an android/google issue.
Click to expand...
Click to collapse
Visibility isn`t my main problem per se, i also can t enroll`in the N beta program for instance for automatic updates becasue it says i have no eligable devices linked to my account.
gee2012 said:
Visibility isn`t my main problem per se, i also can t enroll`in the N beta program for instance for automatic updates becasue it says i have no eligable devices linked to my account.
Click to expand...
Click to collapse
now thats odd, as i enrolled(not like im gonna take an ota). but still, mine isnt visable either.
simms22 said:
now thats odd, as i enrolled(not like im gonna take an ota). but still, mine isnt visable either.
Click to expand...
Click to collapse
Thats what i mean I tried virtualy anything to get it to work and all fails. Thats why i contacted google because i thinks its a problem on their side.
gee2012 said:
Thats what i mean I tried virtualy anything to get it to work and all fails. Thats why i contacted google because i thinks its a problem on their side.
Click to expand...
Click to collapse
does the play store see your n6?
simms22 said:
does the play store see your n6?
Click to expand...
Click to collapse
Yup, in My Devices its visible but not in the device manager section
Weird.
A friend had this same issue while trying to enroll - he got around this by adding a second Google account (you could create a new dummy account I guess if you don't have a second one already) to his phone, and signed up on the preview page using that account.
jj14 said:
Weird.
A friend had this same issue while trying to enroll - he got around this by adding a second Google account (you could create a new dummy account I guess if you don't have a second one already) to his phone, and signed up on the preview page using that account.
Click to expand...
Click to collapse
Could do that, but i want to know whats wrong my account (settings) or at the Google end and why it doesn`t link my phone to my account in the ADM.
Understood, and agreed. You'd want ADM to be able to locate your device in case it goes missing.
i'm exactly with this problem too on my nexus 6p.
i'm not able to see my device on ADM, keeps spining. already did all the troubleshooting i could find including the ones on the original post.
i do have another 2 google accounts on my nexus and no problem with them on finding the device in ADM and also the nexus is showing up on androidbeta enroll devices.
It might be something related with my primary google account since there is no problem on the other 2 google accounts.
The only thing that's different on my primary account is that it is protected with 2 step verification.
it's really weird and i really wanted to enroll to android N on my primary account.
therethere said:
i'm exactly with this problem too on my nexus 6p.
i'm not able to see my device on ADM, keeps spining. already did all the troubleshooting i could find including the ones on the original post.
i do have another 2 google accounts on my nexus and no problem with them on finding the device in ADM and also the nexus is showing up on androidbeta enroll devices.
It might be something related with my primary google account since there is no problem on the other 2 google accounts.
The only thing that's different on my primary account is that it is protected with 2 step verification.
it's really weird and i really wanted to enroll to android N on my primary account.
Click to expand...
Click to collapse
My primary account is 2-step secured too. In Google Dashboard it also shows 2 Nexus 6`s , the primary secured one has the option to remove it from the account and the other non-secured one can`t be removed. Hope Google can solve this annoying issue.
I'm having the same issue. Even my second account doesn't show up.
i turned my location off, then my n6 stopped showing up in device manager. i turned on my location, and my n6 showed up in the device manager.
Tried that but no go
Sent from my Nexus 6 using XDA-Developers mobile app
gee2012 said:
Tried that but no go
Sent from my Nexus 6 using XDA-Developers mobile app
Click to expand...
Click to collapse
did you reboot after you enabled location? its worth a try..
simms22 said:
did you reboot after you enabled location? its worth a try..
Click to expand...
Click to collapse
I tried everything humanly possible including your suggestion, at last i made a bugrepport and sent it to Google after contacting them and after investigation they can not determine the cause of the issue and they said they get back to me if they have a solution. I`am using 2 accounts atm so i can at least sign in properly.

Categories

Resources