[Q] HTC One M7 No display - One (M7) Q&A, Help & Troubleshooting

Hi all!
My HTC One packed up this weekend. It's the same problem as this thread: http://forum.xda-developers.com/showthread.php?t=2280792
It happened on Friday night, I'm unsure if it ran out of battery or not - but I realised it was broken after I woke up in an alleyway drunk - it was raining but the phone wasn't wet.
However, none of the solutions in that thread have worked. The phone is on, and still receiving messages etc - I can take screengrabs and see them come into my Dropbox, everything looks fine on the home screen. I just can't get it to actually display. Whenever I try and restart it I get the flashing soft keys, it restarts makes all the noises and stuff but just won't display
The software is all the default stuff with the latest update of Android installed last week at some point.
Any help I'd love you for - I dropped my last one in the Thames and I don't wanna lose another!

bender409 said:
Hi all!
My HTC One packed up this weekend. It's the same problem as this thread: http://forum.xda-developers.com/showthread.php?t=2280792
It happened on Friday night, I'm unsure if it ran out of battery or not - but I realised it was broken after I woke up in an alleyway drunk - it was raining but the phone wasn't wet.
However, none of the solutions in that thread have worked. The phone is on, and still receiving messages etc - I can take screengrabs and see them come into my Dropbox, everything looks fine on the home screen. I just can't get it to actually display. Whenever I try and restart it I get the flashing soft keys, it restarts makes all the noises and stuff but just won't display
The software is all the default stuff with the latest update of Android installed last week at some point.
Any help I'd love you for - I dropped my last one in the Thames and I don't wanna lose another!
Click to expand...
Click to collapse
Sounds like a dead LCD to me. Maybe in your inebriated [emoji481] state you fell and it took a heavy knock. Or you rolled on it while sleeping and fractured the LCD.
If there's any warranty on the device you can try your luck with that. Just say you pulled it out of your pocket and that's how it was ( no need to mention the drunk in the ally bit [emoji12] ) Maybe you'll get a free repair.
Sent from my HTC One M7 - ARHD 81.0 Using Tapatalk
If you found my posts helpful, Please click thanks :good:

No warranty unfortunately
Looks like I'll be needing a new phone again then. Balls. Anything outside of the previously mentioned thread I could try?

bender409 said:
No warranty unfortunately
Looks like I'll be needing a new phone again then. Balls. Anything outside of the previously mentioned thread I could try?
Click to expand...
Click to collapse
If you've tried rebooting it under a bright light, and all the software is still stock. There's not much else it can be.
Incompatible kernels can cause a similar issue but that's only for modified devices.
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Related

[Q] IncS touch screen problems

Hello all,
I have been doing stacks of reading on this issue and have not come across any useful info on the subject...basically I have a IncS rooted running Bindroid (great rom) I recently upgraded because I had touch screen issues such as unable to unlock, text input not responding, screen freeze...press the power button a few times and whallah! It works again until I go to use my phone again...this is very very annoying....I have read about grounding issues and software issues...people have reported they re did their phone a number of times and still had the same issue..
My question is, Is there anyone out there who can shed some light on this really annoying issue, I love my HTC, I do t want to have to go back to the "other side" lol
Thanks for taking the time to read this post, and please feel free to throw so e ideas out.
Rob R
Have you undervolted? Too much undervolting causes such issues... Too much overclocking does too... Try a different kernel is also an option... Maybe rcmix or lordmod?
Sent from my HTC Incredible S using XDA App
Could also be a loose connection with your screen to the motherboard. If you want a cheap fix search Google for a replacement screen its 40 dolla. I got one for my gf's incs after she dropped it and the screen cracked, came with instructions on how to replace it and the tools required, worked like a charm. If you don't want to buy a new screen there should be detailed instructions via. Google search on how to disassemble your incs so you can check the wiring.
Maybe your screen just isn't clean... Like if sweat falls on my phone when I'm at the gym... The screen goes nuts until it's squeeqy clean xD
Sent from my Incredible S using XDA App
Nah it's not a sweat issue, I have tried all of the above except for trying a dif kernel.
This phone is so frustrating to use lol I'm not going to give up until I get it resolved! Lol
I don't have that problem, but perhaps it's related to THIS.

prob in my incs

hi guys for the past one month . my phone is not at all responsive in the touch screen and in the soft buttons .. it gets stuck and I have to lock the screen and then unlock it to make it work!!! tried many roms but still the same. is my phone aged? lolzz its 10 months old!!
Sent from my HTC Incredible S using xda premium
Hmmm, strange.. Did some Googling and found some interesting stuff. Anyway, I see that you are from India too. Take it to an hTC center, and ask them to look into it. It might be some issue with the phone's hardware. If the service center's guy is not bright enough to check if your phone is s-off, you might get lucky
---------------------------
hTC IncS on Virtuous Quattro RC3
im also facing this issue
when I call someone they cant hear my voice and i tried no. of callsand its still the Same and when I pull out and battery and restart everything seems to be fine..
Sent from my HTC Incredible S using xda premium
hey guys now volume button is not working.. is my phone dying?
You've killed your incs time to buy galaxy nexus.
Sent from my Incredible S using xda premium
itsbeertimenow said:
You've killed your incs time to buy galaxy nexus.
Sent from my Incredible S using xda premium
Click to expand...
Click to collapse
Seriously stop being that naive, I also had that call problem - radio flash did help. Still having same freezing as u occur, which came and shows up with Sense 3.0+ releases. Don't worry your phone isn't even near to it's death
henrylife said:
Seriously stop being that naive, I also had that call problem - radio flash did help. Still having same freezing as u occur, which came and shows up with Sense 3.0+ releases. Don't worry your phone isn't even near to it's death
Click to expand...
Click to collapse
I've got the same freeze issue....tried replacing digitizer, didn't help. Tried various ROMS, didn't help.
Have you tried a non-Sense ROM? I thought I tried that, and it didn't help either
Bringing up an older thread, but I have found a partial solution for my screen freeze issues. This was posted on another forum, so I can't take credit.
Download SGS booster and set to optimized. Slide top three sliders all the way to the left, and bottom two sliders all the way to the right, and apply.
I seem to have way less freezes with this active.
Before doing this i replaced LCD and digitizer, new ROMs (both Sense and AOSP), and nothing made a difference, so I am fairly happy that this software has improved my phone.
Anf no, I am not affiliated, just a user that seems to have been successful with an issue by using this software. There might be other software which does the same thing also, idk.
I had same touch problem and hanging problem.
It's the motherboard problem.
I took it to HTC care center and reported the problem.
Also added a few problem on my own like..AUTOMATICALLY SWITCHING OFF..UNABLE TO ACCEPT CALLS.
They replaced my piece (except back cover, camera and battery).
Try reporting to HTC Care center. :good:

Phone repair for unknown cause, help please.

Hi guys, this is first time posting in the HTC Incredible S forum as I usually stay on my own X8. However, my dad is pissed off with htc and I offered to help.
Ok so here's what happened. My dad upgraded to the 4.0.X official ROM software. But somehow or another the games first started crashing, then one day he woke up with an error message saying that his applications used up more battery than his charging. Then his whole phone went dead.
So anw he sent it to HTC for repair but it costs $300+ and i'm quite poor so please can anyone help me?
BTW, it's not boot looping. It's totally screwed and can't be turned on.
Here's the weird part (i've never encountered this before). He didn't even root it or modify it in anyway (not even using a different launcher or wallpaper other than stock HTC ones).
So could somebody tell me what's wrong? Cos I'm a sony user and i've no idea what are you guys talking about S-ON thingy and whatever.
And could someone tell me how to fix his phone?
Please?
blazerphoenix said:
Hi guys, this is first time posting in the HTC Incredible S forum as I usually stay on my own X8. However, my dad is pissed off with htc and I offered to help.
Ok so here's what happened. My dad upgraded to the 4.0.X official ROM software. But somehow or another the games first started crashing, then one day he woke up with an error message saying that his applications used up more battery than his charging. Then his whole phone went dead.
So anw he sent it to HTC for repair but it costs $300+ and i'm quite poor so please can anyone help me?
BTW, it's not boot looping. It's totally screwed and can't be turned on.
Here's the weird part (i've never encountered this before). He didn't even root it or modify it in anyway (not even using a different launcher or wallpaper other than stock HTC ones).
So could somebody tell me what's wrong? Cos I'm a sony user and i've no idea what are you guys talking about S-ON thingy and whatever.
And could someone tell me how to fix his phone?
Please?
Click to expand...
Click to collapse
try taking the battery out and putting it back in. otherwise take out the battery and plug the usb cable in and see if the phone boots up. if it does then either the battery is either screwed or something is wrong with motherboard or something like that. if its completely stock run a RUU that you can get from the development page which will put the phone back to stock. EDIT- here is a ruu http://d-h.st/AYt
$300+ to repair an HTC, what is it made of solid gold? Another thing, why are you paying for your dads fone to be repaired???
Sent from My Omega powered beast, using Xparent ICS
it's made out of plastic and metal and some other stuff.
Anw to the guy 2nd post thanks i'll try it
and i'm not paying but i'm just helping. And if i repair it I may get one step closer to having a new phone (current is LG cookie non-smartphone).
naathaanb96 said:
try taking the battery out and putting it back in. otherwise take out the battery and plug the usb cable in and see if the phone boots up. if it does then either the battery is either screwed or something is wrong with motherboard or something like that. if its completely stock run a RUU that you can get from the development page which will put the phone back to stock. EDIT- here is a ruu http://d-h.st/AYt
Click to expand...
Click to collapse
Thanks.
By the way how do you use the ruu? Cos i know it's like Sony has the flashtool by Androxyde. Is this something like that and if so, how do i use it?
blazerphoenix said:
Thanks.
By the way how do you use the ruu? Cos i know it's like Sony has the flashtool by Androxyde. Is this something like that and if so, how do i use it?
Click to expand...
Click to collapse
just run the exe file and follow on screen prompts

[Q] LED no longer works for notifications

Just ran the ruu for 4.3 posted by OMJ. Took some effort but finally got it to work.
LED works for the charging light, but will not blink for notifications, no matter what options are checked, or unchecked, or re-checked. Still bone stock 4.3.
Any ideas?
Check out post #7
http://forum.xda-developers.com/showthread.php?t=2474035&highlight=no+led+notification
It will fix it!
What the fish...it worked! You just saved my marriage lol, thanks!
Sent from my iPhone using Tapatalk
Nice!! Gotta keep the lady happy! Enjoy your Sunday...GoHawks
Learn a hard lesson, brother. I stopped hooking my wife up with custom ROMs and features two phones ago. I got REAL tired of going from 'hey phoneguru, get me this and that cool feature' to ' hey guru a**hole, fix my jacked up device that YOU somehow made screw up and blahblahblah'.........was happy as hell when she went to the iPhone, but then she came back to the GSIII..... :angel:
I gave her the iphone (which was second hand from my dad, to be used solely as an ipod by me) when her gs3 died and she couldnt stand it for even ten minutes! So like a bozo i said take my One until your upgrade. Stuck with iphone for six months now...ugh.
She so far hates the missing option of contact-specific text notifications. ::sigh:: I thought it was possible on sense, but i guess not?
Sent from my iPhone using Tapatalk

Nexus 6 random suddently turns off on every build. Logcat atatched.

Hi everyone.
My name is Adam, it's my first post here, but I'm already long time with you guys.
At the beginning i would apologise for my probably bad English. But I'm already desperate to write her and ask for help.
I'm definitely not newbie. But not a "geek" of course, but doesn't scared me rooting, img flashing, adb and fastboot command's etc. I've played already with old good Xperia X10, later with HTC Desire HD long time ago. This is also my third Nexus. First was N4, then N5 and now shamu.
But...
My N6 is also quite close to "meet the wall or floor"...
So, the problem is, my Nexus randomly, suddenly turned off. Without any warning. There is no rules. Sometimes one, two times per day, other time I'm turn them on, and after a while phone go's off again. Mostly happened that when network signal strength go's lower, but not always. Sometimes it's happening with max signal strength. Just like i says, no rules. I have tried everything. Flashing stock image -the same situation. Custom ROMs -nothing changed... Cyanogen Mods 13,14, different kernels tons of radios and bootloader's -really doesn't matter. Still the same.
Around year ago battery was changed. Using now not original, but also not some "cheaper no name" battery, without any issues. Doesn't look like that are on some way connected, but probably should i mention that.
Attached Logcat log (splitted because of size restrictions), dmesg log and some SysFS dump log created with Kernel Adiutor app.
Maybe those can help and explain something.
Please help... I love my phone much... we have explored together hundreds or thousends of builds and mods, but so far I'm really close to say goodbye to my old good friend Nexus.
Greetings and thanks in advance
Adam.
forysiuk111 said:
Hi everyone.
My name is Adam, it's my first post here, but I'm already long time with you guys.
At the beginning i would apologise for my probably bad English. But I'm already desperate to write her and ask for help.
I'm definitely not newbie. But not a "geek" of course, but doesn't scared me rooting, img flashing, adb and fastboot command's etc. I've played already with old good Xperia X10, later with HTC Desire HD long time ago. This is also my third Nexus. First was N4, then N5 and now shamu.
But...
My N6 is also quite close to "meet the wall or floor"...
So, the problem is, my Nexus randomly, suddenly turned off. Without any warning. There is no rules. Sometimes one, two times per day, other time I'm turn them on, and after a while phone go's off again. Mostly happened that when network signal strength go's lower, but not always. Sometimes it's happening with max signal strength. Just like i says, no rules. I have tried everything. Flashing stock image -the same situation. Custom ROMs -nothing changed... Cyanogen Mods 13,14, different kernels tons of radios and bootloader's -really doesn't matter. Still the same.
Around year ago battery was changed. Using now not original, but also not some "cheaper no name" battery, without any issues. Doesn't look like that are on some way connected, but probably should i mention that.
Attached Logcat log (splitted because of size restrictions), dmesg log and some SysFS dump log created with Kernel Adiutor app.
Maybe those can help and explain something.
Please help... I love my phone much... we have explored together hundreds or thousends of builds and mods, but so far I'm really close to say goodbye to my old good friend Nexus.
Greetings and thanks in advance
Adam.
Click to expand...
Click to collapse
The logcat Has thousands of errors and many of the errors are rom related but there is also a few battery related
11-09 22:17:16.458 20299 20335 E BatteryStatsService: power: Missing API
This I bet is where it is causing an issue.
As for the battery I wouldnt trust anything but an official replacement. I know that might not be an option really but unless it is official replacement then I wouldnt use it.
Could be true, issue attempt first time after I've changed battery, but quite long time was perfect. No such of issue. Is there some way to prove if those error are guilty?
Thanks for your respond.
Greetings
Adam.
Sorry, network laggy.
Please delete.
Adam.
Sorry, network laggy.
Please delete.
Adam.
The only way to tell is run completely stock. And then go from there. Any errors that come up will have to be fixed one by one until you find the issue.
Or put back the old battery temporarily to see if it works?
dahawthorne said:
Or put back the old battery temporarily to see if it works?
Click to expand...
Click to collapse
That's not gonna happen, i throw them away long time ago...
Wiping completely with media and flashing stock image seems to be the most reasonable steps so far.
I will be back here already on stock rom and fresh Logcat soon.
Thanks and Greetings.
Adam.
Hello again.
My nexus are back to stock. All partitions wiped, Official Google Android Nougat image was flashed. After newest TWRP image was flashed, and phone was rooted. New logcat log atatched.
Greetings
Adam.
Hello All,
Already fourth day tested and stressed my Nexus 6 using couple of different rom's with new original Motorolal battery and problem seems to be solved.
Thanks to all, especially thank you Zelendel for saving my good friend shamu from being destroyed.
Thread can be closed, guilty was found, and definitely was them cheap "no name" battery.
Greetings.
Adam
forysiuk111 said:
Hello All,
Already fourth day tested and stressed my Nexus 6 using couple of different rom's with new original Motorolal battery and problem seems to be solved.
Thanks to all, especially thank you Zelendel for saving my good friend shamu from being destroyed.
Thread can be closed, guilty was found, and definitely was them cheap "no name" battery.
Greetings.
Adam
Click to expand...
Click to collapse
Hi man I'm facing the same issue and wanted to fix it by changing battery which is the culprit for me.
But two different battery can be buy on Internet
The grey one seems the stock one from Motorola and the black one which have more mv and cost the cost the double
Can you tell me which one you bought
I've bought the grey one EZ30.
forysiuk111 said:
I've bought the grey one EZ30.
Click to expand...
Click to collapse
Thanks!

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