Hello,
I'm trying to sell my S5 and of course I will need to disable reactivation lock in order to completely wipe the device and the Samsung account, but the checkbox in settings simply will not uncheck. I click the checkbox, enter my correct passcode, it accepts the passcode, and the checkbox is still checked when I return to the security screen.
Stock everything, unrooted, untampered. I have full access to the Samsung account that's associated with the device, the correct account name and password. I've tried removing the account entirely, multiple factory restores, reflashing with Odin, etc... I just can't disassociate my account and this device. It's proving to be a huge pain because it's useless to anyone but me without this working out. Anyone have any ideas? Thanks for reading.
Thought I seem in SS in wipe section that it takes encryption stuff off the device.
Sent from my SAMSUNG-SM-G870A using Tapatalk
Just Reset the device give it to the new owner when it asks for your samsung account login for him have him setup the device and delete your samsung account when its dont have him add his own Samsung account andturn on Reactvation Lock.
Try to reset for good measure and see if it will accept his info and not yours.
Related
Does anyone know how to disable the password request needed to unlock the phone ? I can't figure out how to do it.
oh my god... maybe settings -> lock should do the work ...
Not sure, but is this not covered in the manual?
Does anyone know how to disable the password at phone startup ? I set a password but I want to disable it again. The "lock" settings doesn't offer this option and the manual doesn't mention it. Please help.
Look at the tabs within owner's information.
If you go to start/settings/lock
don't you get an option with a tick box saying "prompt if device unused for"
just untick that and your lock password will vanish
Yes this box appears but I cannot uncheck it as it cannot be highlighted. Please help ! Doesn't anyone else have this problem ?
It would be helpful to know:
1)do you have plain htc diamond or one of the orange/O2 etc variants
2)what rom are you on
3)Do you sync with an exchange server (work email)
sometimes syncing with an exchange server for work email involves them doing something that means you HAVE to set and use a password for security reasons
4)was it always like this? Would a hard reset cure the problem?
1)do you have plain htc diamond
it's a plain HTC Diamond
2)what rom are you on
1.35 something (stock rom)
3)Do you sync with an exchange server (work email)
I had installed an exchange server where I was indeed requested to setup this password. However I deleted it again. The password to unlock the phone is still requested.
4)was it always like this? Would a hard reset cure the problem?
No only since I installed the Exchange Server. What's the risk with a hard reset I mean what kind of informations will thenbe gone (installed applications,settings,...)
Hard Reset - err.. everything will be gone. Your phone will be back to basic factory settings. The way it was when you pulled it out of the box.
(unless you flash it with a better (read cooked) rom.. in which case, it will be better that what it was when you pulled it out of the box)
You've probably set the lock after first use. When initializing WM it asks you if you want to set a password, or skip the step. As far as I know, once set, you cannot disable this password feature in one of the menu's. The only option is a hard reset. Be sure to SKIP the password step of course.
eurofan said:
1)do you have plain htc diamond
3)Do you sync with an exchange server (work email)
I had installed an exchange server where I was indeed requested to setup this password. However I deleted it again. The password to unlock the phone is still requested.
Click to expand...
Click to collapse
I think there's where the problem lies. I think you have 2 choices, you can try to find the registry key which prompts the device to ask you for a password for activesync. It's probably set to 1 and you would need to change it to 0. I don't know it myself, or I would of course tell you.
The other option is to do a hard reset.
A hard reset wipes all your stuff from the device, but what you could try is first do a full backup using either Spb Backup or Sprite. (if you want to keep your sms messages you might want to back those up too, maybe with one of the Jeyo products).
Then do a hard reset, then restore, but don't restore any of the messaging stuff.
That should get your device back to where it was, but you would have to redo your email settings, and it should get rid of this pesky password request.
Of course, if you're like most people on here you've probably installed and uninstalled lots of 'stuff' which has left behind lots of crud, so you might like to hard reset and then reinstall all your software etc.
Good luck!
Generally I change my passwords annually, but I'm wondering how this would affect the sync on my phone. Does this automatically "update" on your phone; i.e. do I even need to change anything on my phone to keep the sync going (along with the paid apps).
I'm probably over-worried about it, but i would like to change my PW but would hate to have to wipe my phone to do it.
Has anyone changed their Gmail password since setting up an Android phone?
If you change your Gmail account password your phone will eventually popup with a sync error message. You'll then be prompted to enter your new password at this point to sync. So, a wipe is not required.
prettyboy85712 said:
If you change your Gmail account password your phone will eventually popup with a sync error message. You'll then be prompted to enter your new password at this point to sync. So, a wipe is not required.
Click to expand...
Click to collapse
Thanks! 10
I get a captia over and over again. No password box. How do I complete this task?
paulpas said:
I get a captia over and over again. No password box. How do I complete this task?
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Click to collapse
I have exactly the same issue. Amazingly, It looks like google didn't implemented a easy feature to this scenario.
For several forums I searched in, I only could find that if I wait an unspecific number of days, eventually!, it will pop up a window to insert a password! Completely unacceptable. I'm very frustrated with this.
paulpas said:
I get a captia over and over again. No password box. How do I complete this task?
Click to expand...
Click to collapse
Sorry, what is a captia?
Sent from my Nexus One using XDA App
How about just remove and re-add gmail in "accounts & sync".
Sent from my Nexus One using XDA App
HTCinToronto said:
How about just remove and re-add gmail in "accounts & sync".
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
You can't remove your primary google account.
But, if you change your password, within an hour it should popup asking for your new one. It's relatively easy; I've done it a half-dozen times.
If it's rooted then I think wipe cache or davlik resets account.
Sent from my Nexus One using XDA App
If you try to log back into the Android market, it asks you for the new password, and resets this across your phone.
I'm on HTC desire.
I had the same issue with the endless Captcha. There is a solution though.
Go to www .google .com/accounts/DisplayUnlockCaptcha on a PC or a web-browser and unlock the Captcha for your account. You will then be able to login again with username and password on your device.
Hope this helps
*** remove the spaces from the URL
I disabled the Samsung Account app yesterday and then realized today that the Theme Store wasn't updating, nor could I download new themes. So I re-enabled it but I still am unable to download themes or even add a Samsung account from the Accounts page in Settings. I also found this thread documenting the same problem.
Any solutions, other than a Factory Reset?
Googling your problem leads me to believe that a factory reset might be the only solution. AoN
Sent from my SAMSUNG-SM-G890A using Tapatalk 2
shadowxgws said:
I have exactly the same problem. Now there is Dark Theme in Theme Store and I can't download it! :crying:
I've enabled all disabled app, but still can't add or activate Samsung account. Do you think they make it to be so for a reason?
Please someone help! Factory reset is the last option here.
Click to expand...
Click to collapse
There's no easy solution that I've found. The simplest is to just do a Factory Reset, which really wasn't nearly as painful with Lollipop as I expected. I just backed up my Pictures, DCIM, and Downloads folder to my computer, backed up my texts with SMS Backup & Restore, and factory reset, using the new app device restore function when you set it up again.
Guys, i have the same issue. Did several full wipes/factory reset but still i'm unable to login with samsung account, it does nothing when i try to add the account.
- after i do a full factory reset i don't even get the Samsung account popup at first boot. After i put in the google account and try adding the samsung account manually it just does nothing and goes back to the previous screen. Everything related to samsung account is not functional.
I've had the phone for just a few days, bought as new, and i can't use this! I think i'll send it back for warranty, as it's really annoying!
Tried deleting my old samsung account/recreating it, but same issue.
EQUANT said:
Guys, i have the same issue. Did several full wipes/factory reset but still i'm unable to login with samsung account, it does nothing when i try to add the account.
- after i do a full factory reset i don't even get the Samsung account popup at first boot. After i put in the google account and try adding the samsung account manually it just does nothing and goes back to the previous screen. Everything related to samsung account is not functional.
I've had the phone for just a few days, bought as new, and i can't use this! I think i'll send it back for warranty, as it's really annoying!
Tried deleting my old samsung account/recreating it, but same issue.
Click to expand...
Click to collapse
Had the same problem, more specifically: reactivation lock was on (but greyed out), Samsung account was missing in the active accounts list, but trying to add it did nothing, just returned to the active accounts list screen. Also unable to sign-in to Gear apps, etc.
I solved it this way, no factory resed needed (Note 4, latest stock FW):
Went to backup & reset
Choose "factory data reset"
Tapped "reset device"
Entered backup password (don't know if it makes any difference, but I used the password from my Samsung account)
Then it asked me to login to Samsung account, which I did.
Cancelled the "reset wizard"
voila!
I didn't perform factory reset, but the Samsung account is now back in active acounts list and i'm able to use GearApps and other stuff that depends on it.
Also able to control reactivation lock.
Good luck!
The factory reset menu does indeed allow you to add your Samsung Account back in! Good catch...
MarsRover that finally worked for me too. Thanks!
Btw, the problem started after I changed the email address for my Samsung account on their website. Within moments I received a ghost notice on my phone saying 'this account is no longer valid, please log in somethingsomething..'
I want to download themes on my themes store on my sumsung galaxy s6 but the feedback is my sumsung account is disabled so l should go to enable it on application manager to add sumsung account but l see no sumsung account on my application manager to add please any help am stressed out
hello please hello
i recive S5 active it was samsung account locked. (re activation locked)
i order code from ebay.
recive user and password.
i can now enter to phones menu, but after i do hardware reset it asks me to entersamsung account.
i try disauble re activation lock from setting but with no lucky
i remove samsung acount but afte i try to add another samsung account phone do not lets me to enter new samsung account.
also from setting i can not do soft reset.
please anyone help me how to remove samsung account from phone when i know samsung accounts user and password.
thanks
Hi,
I accidentally removed through web browser my Xiaomi Account without logging out from my phone.
Now when I go to Settings > Mi Account the phone asks for the password of the account that I deleted (see attached image)
If I try to login with my old Mi account information on my phone, I get a message saying that the account no longer exists and I have to create a new one. I created a brand new account but I cannot bind it to the phone.
I contacted Xiaomi service by email but I got no solution from it.
Could a phone factory reset wipe the old Mi account information and let me configure the phone again from scratch?
Please can you help me to solve this issue?
Thanks in advance
Best regards
Luigi
lc150367 said:
Hi,
I accidentally removed through web browser my Xiaomi Account without logging out from my phone.
Now when I go to Settings > Mi Account the phone asks for the password of the account that I deleted (see attached image)
If I try to login with my old Mi account information on my phone, I get a message saying that the account no longer exists and I have to create a new one. I created a brand new account but I cannot bind it to the phone.
I contacted Xiaomi service by email but I got no solution from it.
Could a phone factory reset wipe the old Mi account information and let me configure the phone again from scratch?
Please can you help me to solve this issue?
Thanks in advance
Best regards
Luigi
Click to expand...
Click to collapse
Sometimes you have to wait for the Xiaomi servers to be up to date.
Have you tried: forgot password?
Unfortunately old account deletion has already taken effect, I cannot do anything to recover or change old account information.
lc150367 said:
Unfortunately old account deletion has already taken effect, I cannot do anything to recover or change old account information.
Click to expand...
Click to collapse
Check here https://us.i.mi.com/
Try to reset the phone.
I've already tried to login on https://us.i.mi.com/ with my old account credential but I got the message "This account has been deleted. Create a new one". I created a new account with the same phone number but actually the phone is bounded to the deleted account and it seems there is no way on the phone to bind it to the new one.
I'm really frustrated about this awful account management by Xiaomi.
lc150367 said:
I've already tried to login on https://us.i.mi.com/ with my old account credential but I got the message "This account has been deleted. Create a new one". I created a new account with the same phone number but actually the phone is bounded to the deleted account and it seems there is no way on the phone to bind it to the new one.
I'm really frustrated about this awful account management by Xiaomi.
Click to expand...
Click to collapse
On this site you must connect with the new one since you have deleted the old one.
can you login with the new one?
If ok wait to reset the phone, otherwise you will find yourself in the same situation.
I followed your suggestions and I successfully set up the new account on the phone.
Really thank you very much for your help.
Luigi
How did you get it to work?
I'm in the same bind and apparently there's a few days left before the account is removed from their server yet they won't reinstate it. I may be running against the clock here.
I did create a new account but there is no way to add the phone to it and they warned against resetting the phone as it would lock it permanently!
I was doing more research and I remembered that I did delete my phone from the MI account through the website before I deleted the account itself. I don't know if that makes a difference.
nic2k said:
I was doing more research and I remembered that I did delete my phone from the MI account through the website before I deleted the account itself. I don't know if that makes a difference.
Click to expand...
Click to collapse
Connect to the phone with your new account which must correspond with the phone number provided.https://us.i.mi.com/
If your new account is recent wait.
On condition that there are no others.
Thanks NOSS8, Just to be clear the phone still shows the old account connected to it and every time I try to enter the password it gives a "Server Error". So the question is do I need to reset the phone to get the old account off?
nic2k said:
Thanks NOSS8, Just to be clear the phone still shows the old account connected to it and every time I try to enter the password it gives a "Server Error". So the question is do I need to reset the phone to get the old account off?
Click to expand...
Click to collapse
logout and try with the new account
Once more thank you for your help. BTW, I love your avatar it expresses exactly how I feel dealing with Xiaomi :-D
One thing I just realized that may be totally different from the experience of others, there's a notification that the account session has expired and I need to enter the password again. Unfortunately it's trying to access the old account that has been deleted. Since I can't log back in I can't logout either, to remove the old account.
At this point it seems I can keep using it this way and hope it doesn't suddenly decide the phone is stolen and lock me out or I can just reset and whatever happens... Worst case I'll switch to an iPhone
Shame though, it's a really nice phone and I like MIUI.
did you check here?
https://us.i.mi.com/