Sensors not working - Xperia Z3 Compact Q&A, Help & Troubleshooting

I bought the phone on a business trip on central america. Yesterday activated mi z3c and began using it. everything flawless. until all the sensors crashed. Proximity, gps, accelerometer, compass. they were responsive again perfectly for like five minutes today and then broke back for good. Any ideas on how to repair ir, considering I already flashed the software again through pc companion and can't apply to warranty as i purchased the phone on another country??

please help
I have flashed 2 softwares now and none of them solved my problem. Does anyone here has experienced something simmilar or can someone help me with a possible solution.

Related

Hardware Problem?

I have had my TYTN 2 since launch, It worked GREAT, everything was fine...until about 3 months ago. I am on the FIDO network in Canada, and (just like some other poeple) 3G stopped working when on 'AUTO" but GSM still works fine. Now I checked the thread about fixing this issue...so I used the search but they all have the problem where it didnt work in the first place...mine was working for a year and then just suddenly stopped.
I have switched to Garmin's 1.2 ROM and switched the Radio ROM, but still the same problem...is it Hardware? coz I would REALLY hate un-flashing everything that I have just done yesterday and after re-installing all my programs :S
bump, anyone?
Here is a suggestion that may help, well hopefully.
Have you installed advancedconfig? If not do so.
Once installed go to start>programs>advancedconfig>menu>comm manager settings>check 3g>click ok>done>soft reset.
After the reboot open your comm manager and and turn 3g on....
On mine 3G DID work originally, and when I searched about the problem I found many where the 3G stopped working after a few months too. All had to send it back for repair, so I tried a few different ROM/radios, as all was unsuccessful I also returned it. Now everything is fine... except they kept my precious for 2 months
Thanks, I'll first try RedBandana's fix, and hope taht it works. If not i'll have to send it in all the way from Canada

[FIXED] Bluetooth problem on firmware 10.4.1.B.0.101

I just got the Xperia ZR a month ago. And I loved the 4.1.2 update that already came preloaded with it. The bluetooth, the Wifi and almost everything was working perfectly. Till I decided to upgrade it to the latest 4.3 [10.4.1.B.0.101] upgrade. A lot of people, like me, had issues with the bluetooth unable to detect other devices or be detectable to other devices. And I've seen plenty of complaints on the Sony Mobile blog/forum, too. A lot of them got their phones replaced, re-furbished, re-serviced by Sony; which didn't really solve anything. And a lot of people saying that the temporary fix was to apply loads of pressure on the NFC logo near the flash at the back of the device. Here, I'll tell you a short but permanent fix.
Open your device. Remove your Micro-Sim and SD card (if any) inside and then apply pressure on the area near, where the 'MIC 2' is written. Not much, just a little. And then insert it back. Now put your SIM and SD card back inside, and your bluetooth will work.
I guarantee you it will.
Didn't work!
nbrian2012 said:
I just got the Xperia ZR a month ago. And I loved the 4.1.2 update that already came preloaded with it. The bluetooth, the Wifi and almost everything was working perfectly. Till I decided to upgrade it to the latest 4.3 [10.4.1.B.0.101] upgrade. A lot of people, like me, had issues with the bluetooth unable to detect other devices or be detectable to other devices. And I've seen plenty of complaints on the Sony Mobile blog/forum, too. A lot of them got their phones replaced, re-furbished, re-serviced by Sony; which didn't really solve anything. And a lot of people saying that the temporary fix was to apply loads of pressure on the NFC logo near the flash at the back of the device. Here, I'll tell you a short but permanent fix.
Open your device. Remove your Micro-Sim and SD card (if any) inside and then apply pressure on the area near, where the 'MIC 2' is written. Not much, just a little. And then insert it back. Now put your SIM and SD card back inside, and your bluetooth will work.
I guarantee you it will.
Click to expand...
Click to collapse
I tried this fix, applying all sorts of pressure, but it didn't work.
I guess I'll have to contact the local Service center.
nbrian2012 said:
I just got the Xperia ZR a month ago. And I loved the 4.1.2 update that already came preloaded with it. The bluetooth, the Wifi and almost everything was working perfectly. Till I decided to upgrade it to the latest 4.3 [10.4.1.B.0.101] upgrade. A lot of people, like me, had issues with the bluetooth unable to detect other devices or be detectable to other devices. And I've seen plenty of complaints on the Sony Mobile blog/forum, too. A lot of them got their phones replaced, re-furbished, re-serviced by Sony; which didn't really solve anything. And a lot of people saying that the temporary fix was to apply loads of pressure on the NFC logo near the flash at the back of the device. Here, I'll tell you a short but permanent fix.
Open your device. Remove your Micro-Sim and SD card (if any) inside and then apply pressure on the area near, where the 'MIC 2' is written. Not much, just a little. And then insert it back. Now put your SIM and SD card back inside, and your bluetooth will work.
I guarantee you it will.
Click to expand...
Click to collapse
Thanks bro! really thanks it works now, i will wait and post if it still working. i love you <3 my bluetooth and wifi is working!
wifi is working, but bluetooth work for one hour aprox :/
nbrian2012 said:
I just got the Xperia ZR a month ago. And I loved the 4.1.2 update that already came preloaded with it. The bluetooth, the Wifi and almost everything was working perfectly. Till I decided to upgrade it to the latest 4.3 [10.4.1.B.0.101] upgrade. A lot of people, like me, had issues with the bluetooth unable to detect other devices or be detectable to other devices. And I've seen plenty of complaints on the Sony Mobile blog/forum, too. A lot of them got their phones replaced, re-furbished, re-serviced by Sony; which didn't really solve anything. And a lot of people saying that the temporary fix was to apply loads of pressure on the NFC logo near the flash at the back of the device. Here, I'll tell you a short but permanent fix.
Open your device. Remove your Micro-Sim and SD card (if any) inside and then apply pressure on the area near, where the 'MIC 2' is written. Not much, just a little. And then insert it back. Now put your SIM and SD card back inside, and your bluetooth will work.
I guarantee you it will.
Click to expand...
Click to collapse
the trick does work but for some time only..i have got the mobile replaced twice now and all the three mobiles have the same problem..on my mobile nfc also does not work..the pairing does take place but the file or music whatever u want to send does not get thru..sony has really messed up with this great phone..due to the bluetooth problem i am not able to buy a bluetooth headset..i wanted to bluetooth headset as the mobile does heat up after talking for around 10-15 mins..does anybody else is also facing the same problem??
sounds like there is one hell of technical failure with the bluetooth on the ZR...
the connection between the antena and the motherboard i suspect is bad... that spot you mentioned is probebly where the connection is, so applying pressure there reconects it, but only for a while as i pops back out again later.
Not work, im very dissapointed with my ZR
Same here - does not work.
No Fixed
Problem persist....
wifi and bluetooth dead
nbrian2012 said:
I just got the Xperia ZR a month ago. And I loved the 4.1.2 update that already came preloaded with it. The bluetooth, the Wifi and almost everything was working perfectly. Till I decided to upgrade it to the latest 4.3 [10.4.1.B.0.101] upgrade.
Click to expand...
Click to collapse
Therefore I think the problem is in the software. Bad driver for bluetooth or baseband. For me wi-fi works fine. Bluetooth sometimes works, but mostly not.
Okay, after weeks of doing this (or writing the post), I'm still facing the Bluetooth problem.
I heard some people have bluetooth working flawlessly on CyanogenMod but I don't want to root or put a custom ROM just yet.
For me the pressing just below flash hole seems to fix, but only while pressing. Bluetooth cuts out if I release pressure. Does anyone have a disassembly video or manual? If we can find out how to open it we can fix the problem.
Silverdace said:
Does anyone have a disassembly video or manual? If we can find out how to open it we can fix the problem.
Click to expand...
Click to collapse
Service manuals for the ZR are here .....
http://www.embedupload.com/?d=5GBIB2F4SU
work it thanks
nbrian2012 said:
I just got the Xperia ZR a month ago. And I loved the 4.1.2 update that already came preloaded with it. The bluetooth, the Wifi and almost everything was working perfectly. Till I decided to upgrade it to the latest 4.3 [10.4.1.B.0.101] upgrade. A lot of people, like me, had issues with the bluetooth unable to detect other devices or be detectable to other devices. And I've seen plenty of complaints on the Sony Mobile blog/forum, too. A lot of them got their phones replaced, re-furbished, re-serviced by Sony; which didn't really solve anything. And a lot of people saying that the temporary fix was to apply loads of pressure on the NFC logo near the flash at the back of the device. Here, I'll tell you a short but permanent fix.
Open your device. Remove your Micro-Sim and SD card (if any) inside and then apply pressure on the area near, where the 'MIC 2' is written. Not much, just a little. And then insert it back. Now put your SIM and SD card back inside, and your bluetooth will work.
I guarantee you it will.
Click to expand...
Click to collapse
yah that is works thanks bro
thanks men
I never had that issue but its strange to fix a software issue like this?
Sent from my C5503 using XDA Premium 4 mobile app
hans3103 said:
I never had that issue but its strange to fix a software issue like this?
Sent from my C5503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Most probably it's a hardware issue.
I think so too but its strange that it happen after an update.
Sent from my C5503 using XDA Premium 4 mobile app
Its work for my ZR <3 Thanks.. just press near "mic 2" written and sound click.. hehe..

[Help] Issue with s3 mini GPS

Hello, recently my phone's screen got broken and i replaced it a few weeks ago. However I noticed that the GPS was not working so well. I was searching and downloaded the app GPS Status and did the reset the gps data and stuff.. The problem was not solved, also I noticed thad where it says "Acceleration [g]" if i let the phone on the table it shows a value of 0.13 when it should be 0. Is that a hardware or software problem? I have already done a factory reset, install a custom rom, get back to stock and the problem is still here.
I would be really greatfull if someone could lend me a hand here, I use a lot the gps!
I've honestly never been able to get the GPS to work properly on my phone, and no clue why. Thankfully I have an old cell that the GPS works on without needing any service

[Q] GPS suddenly stopped working

I bought moto g2 last month. Since then gps was working fine. But today when I used it for navigation purpose, it is not showing the current position in the maps. Pls help me out guys. I have tried it switching off and on but still not working. Any solution?
Did you try powering the phone off and on? Also, GPS is unreliable indoors, try it outside or at least near a window.

GPS sensor not working

Hello XDA guys. Your webpage is awesome.
I have a problem witn my Z3C (5833) for a month now and I have tried many things with no success. I hope you can help.
My phone was updated to Lollipop not long ago (May - June to 5.0.2) and in one moment (I cannot tell exactly when) the GPS sensor stopped working. The Wifi and Mobile location work, however the GPS is dead. Phone not unlocked or rooted. Original Stock ROM.
I go to the about phone - Diagnostics and test the GPS.. and it stays as "GPS is starting ... the GPS couldnt be started". When I download GPS test apps, they dont detect a single sattelite. I also tried the *#*#7378423#*#** GPS diagnostics, "purged assistance data", and it keeps on "waiting for location update" eternally
Because of this I wrote to Sony and they answered asking me to do a phone repair from Sony PC Companion. I did the phone repair and the problem was not solved.
Because of this I thought .. hey, maybe Lollipop is the problem. So I unlocked the bootloader and downloaded Emma (Sony recommended flash program for stock ROMs).
Emma downgraded my phone to 4.4.4 (23.0.A.2.93). However I still had the problem.
Next, I enter XDA and downloaded Flash tool. I downloaded one of your stock ROMs: 23.0.1.A.5.77 - Unbranded - Australia (1288-4214) {4.4.4}
I installed it and nothing. Same dead GPS.
So now I have no clue what might be the problem. Maybe the antenna got broken inside? How can I know if its a hardware or software issue?
Any help would be appreciated
Additional data:
Right now I have the 4.4.4 (23.0.A.2.93)
Baseband: 8974-AAAAANAZQ-00005-05
Kernel: 3.4.0-g0961cdf Build [email protected] #1 Tue Aug 19 19:48:36 2014
Thanks
If the issue still exist with different firmware i guess its a hardware failure.
basti2909 said:
If the issue still exist with different firmware i guess its a hardware failure.
Click to expand...
Click to collapse
How do I open the phone?
Thanks
Emi85 said:
How do I open the phone?
Thanks
Click to expand...
Click to collapse
I opened the phone. Now i need to know where is the GPS antenna, anybody know?
In sony it says its near the headphones plug. No more details.
Thanks
Hi,
I have the same issues. It says since about two months. 23-26 sattelites found, but no signal and no fix. On 4.4.4 was OK, since updating nothing anymore.
I went back to Kitkat but still dead.
Anyone managed to get it back without sending it in??
Same problem...no GPS.anyone with a solution??? New motherboard? Soldering a antenna. Someone's got to have a fix for this problem.
Sent from my D5803 using Tapatalk
Same problem and even tried to update to Android 6.0 with Marshmallow and still no GPS. 23-26 sattelites found, but no signal and no fix.
Any updates?
Hello,
I noticed since some time the same problem. I did a quick search on Google, and the problem seems more then usual after one of the official updates by Sony. The problem is discussed on the Sony Xperia Care support forums. All the affected user seems to suffer not from a complete signal outage, but rather from a substantially downgraded performance due to a bad SNR value and poor signal tracking, as can be seen by using the GPS Test app.
Resuming what has been written in the threads, all the following operations seems not to solve the issue:
- factory reset / repair with PC companion
- downgrading to an earlier release
- installing a custom ROM
- returning unit at service
What is annoying is the total disinterest by Sony that seems to ignore the problem, maybe they only want to take time to better understand the problem. If anyone should have news about this please let me know, because the only solution for this issue for now seems to be wating for a solution!
Thank you!
Same problem. Original Kitkat. In May worked excellent. During August I mentioned,it dosn't work. Some photos had changed infos about time and date of creating. On camera disappeared SCENE function in manual mode. When I allowed gps function on camera, gps worked immediately. Unfortunately only once. Camera Blocks gps?
Same problems here...
Hey, same issues here. I think it's just really slow to connect. I've recently sent my phone in for a warranty repair with Vodafone. It came back and was still broken.
Today however... I checked my phone and itw as working again (for about half an hour). Now I'm getting nothing again.
I've tried everything suggested, even down loaded AGPS file etc. But nothing seems to work.
Mega frustrating!!!
the only way for today is replacing motherboard... sony sucks. never again
I just wrote on the sony xperia support forum, somebody talks about a fix they provided for the xperia m series that seems to be affected by the same issue. But for our z series it seems not to be any fix at the moment.
After suceeding the GPS diagnostic test in the settings once, the GPS seems to be fully broken with no tracked satellite at all (before it was at least tracking a few satellites with a very poor SNR, now nothing according to GPS Test app). Repeating the GPS diagnostics now always results in an error. I'll try the warranty return but I'm pretty sure they'll give me a faulty device, as many other here and on the other forum have experienced.
Same problem ... just got the phone days ago.
Any solution ? or do I need to return it ...
I had issues with GPS, could see satellites but no fix on any. after expired warranty I rooted it and used 4 different ROMs, worked on all of them. instant lock on min 6 satellites. I am aware it could be HW issues but this is my experience with this problem.
gnjurac said:
I had issues with GPS, could see satellites but no fix on any. after expired warranty I rooted it and used 4 different ROMs, worked on all of them. instant lock on min 6 satellites. I am aware it could be HW issues but this is my experience with this problem.
Click to expand...
Click to collapse
I'm more and more convinced that this is a SW issue. Sony did something wrong when updating the firmware in August 2015. The fact that the satellites are visible comes in my opinion from the AGPS data, which loads the konwn satellite positions from the Internet. Instead, the problem seems to be the locking of a satellite signal, and it seems that something is disturbing the GPS antenna. If it comes out that this is really the issue, it is very disappointing that Sony didn't do absolutely nothing to solve the issue since last summer.
I'm using CM12.1 nigthlies and since about December/January I have the same problem. So a custom ROM does neither help nor prevent the problem. In addition to that, compass is uncalibrated and I don't get it calibrated again. Really sucks, last year I used the Z3C for lots of outdoor navigation, and suddenly something has happend which makes the device unusable...
I did root with kingroot and changed /etc/system/gps.conf as described in code.google.com/p/android/issues/detail?id=81140#c695
Now my GPS is locking again.
Did not help for me. Currently I don't even get bad fixes, I get no fixes at all. Never ever, even after hours in the open. This sucks.
Hi,
Disabling google maps helped me. Before 0 sats visible, after disabling it locks within seconds.
apneist said:
Hi,
Disabling google maps helped me. Before 0 sats visible, after disabling it locks within seconds.
Click to expand...
Click to collapse
I had the opposite experience, I had no lock, I was trying everything, then I opened maps and I had lock in under ten seconds.
I wonder if it's a glitch in accepting the google 'we're going to follow your movements' contract. Because until I agreed to that, gps didn't work.

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