T-mobile customers out there and Google Pre-Order... - Nexus 6 Q&A, Help & Troubleshooting

I am a new Tmo customer and wanting the N6, was with you all refreshing and trying to preorder last week. I am in a torn on what I want to do right now, trying to figure out if I even want to try to order from google today or Tmo next wed.
?'s (1) Is Play store support that much better then Tmo's support???
(2) How are Tmo's online orders. Want a midnight blue 64gb, so I will have to order online.
(3) Does anyone know when orders usually go live online at tmo?
(4) Thinking I want to insure phone, is Jump better then off carrier options for insurance and what are some good options there?
I'm sure there are many other things to consider, so I'm basically trying to start a conversation on pros and cons of each route. Tmo is releasing next wed, so wondering if I'm being an impulsive, impatient child trying to order today. I have absolutely zero experience ordering from tmo or google.

coach26 said:
I am a new Tmo customer and wanting the N6, was with you all refreshing and trying to preorder last week. I am in a torn on what I want to do right now, trying to figure out if I even want to try to order from google today or Tmo next wed.
?'s (1) Is Play store support that much better then Tmo's support???
(2) How are Tmo's online orders. Want a midnight blue 64gb, so I will have to order online.
(3) Does anyone know when orders usually go live online at tmo?
(4) Thinking I want to insure phone, is Jump better then off carrier options for insurance and what are some good options there?
I'm sure there are many other things to consider, so I'm basically trying to start a conversation on pros and cons of each route. Tmo is releasing next wed, so wondering if I'm being an impulsive, impatient child trying to order today. I have absolutely zero experience ordering from tmo or google.
Click to expand...
Click to collapse
1.) Depends if you want to ship your device in for RMA or not. With tmo support you get an overnight replacement same as google.
2.) Not sure when their online orders go live but if you want that version online should be fine unless their servers get bogged by users. I believe the iPhone release broke their servers . you can also call them and then can order it for you
3.) Jump offers you extended warranty past the one year google offers. Which means after the year if they still have return devices to send you they can send them to you if you have issues with your phone. Jump also allows you to trade in that device for another in the future . I'd still research other insurance providers in case you are looking for other things. I never order online and rather walk u to a store just because if something wrong happens I can walk right in, get it exchanged for a new one without having to wait for another in the mail. Also I can just pay for it same day and use it same day.
Sent from my Nexus 5 using XDA Free mobile app

monkeypaws said:
1.) Depends if you want to ship your device in for RMA or not. With tmo support you get an overnight replacement same as google.
2.) Not sure when their online orders go live but if you want that version online should be fine unless their servers get bogged by users. I believe the iPhone release broke their servers . you can also call them and then can order it for you
3.) Jump offers you extended warranty past the one year google offers. Which means after the year if they still have return devices to send you they can send them to you if you have issues with your phone. Jump also allows you to trade in that device for another in the future . I'd still research other insurance providers in case you are looking for other things. I never order online and rather walk u to a store just because if something wrong happens I can walk right in, get it exchanged for a new one without having to wait for another in the mail. Also I can just pay for it same day and use it same day.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Thinking I need to just wait. There are a lot of other factors that lean me towards waiting too. I already have our tax exempt status registered through tmobile, with google, have to pay tax then send stuff in to get it refunded afterwards. Was thinking about ordering through google and then just canceling if able to preorder through tmo that day. Seems to me like, other than being able to relax and know you have one ordered, there is no real advantage to ordering from google as opposed to tmo.

coach26 said:
Thinking I need to just wait. There are a lot of other factors that lean me towards waiting too. I already have our tax exempt status registered through tmobile, with google, have to pay tax then send stuff in to get it refunded afterwards. Was thinking about ordering through google and then just canceling if able to preorder through tmo that day. Seems to me like, other than being able to relax and know you have one ordered, there is no real advantage to ordering from google as opposed to tmo.
Click to expand...
Click to collapse
Also depending on if they do it , most online orders are free shipping .
Sent from my Nexus 5 using XDA Free mobile app

Are the carrier versions the same at the google play store version like the N5 was? I want to just go through TMobile too but don't want any bloatware on it.

tjl_48 said:
Are the carrier versions the same at the google play store version like the N5 was? I want to just go through TMobile too but don't want any bloatware on it.
Click to expand...
Click to collapse
Yes and No....I think.....From what I have taken from around the web, android 5.0 lets carriers install their apps automatically when their particular sim is inserted, however, it is my understanding that these can be deleted as well.
So my understanding is, both phones are the same, they only change once the sim is put in it. So if tmo n6's come with sim already in it, then they may come with bloat, but it will be able to be deleted. I am no expert by any stretch of the imagination, so, I could be mistaken here, but this is how I interpreted what I have read.

Correct. The only app downloaded on our N6 is My T-Mobile when you turn on your device. It is deletable though.

anyone hear any info on a 100% positive release date in stores? from what everyone is saying and this http://newsroom.t-mobile.com/news/t...-to-its-data-strong-network-this-november.htm posted in tmobiles official blog site, november 12th seems to be the day. but i called about 10 different tmobile stores in pittsburgh today and none of them can give a definitive answer as to the 12th being the day that stores will begin to sell them. the nexus 4 and 5 were both sold out on their respective release dates in stores here and i don't want to miss out on it once again. i'm hoping that a pre-order will go live or they will notify me before then. 2 stores that i called actually told me that they would go live on tmobile.com on the 12th but stores won't be getting them until the 15th or 16th(saturday or sunday) which basically tells me that they don't know what they're talking about. i'm itching to use my jump upgrade and i'm not completely decided on whether i'm getting the note 4 or nexus 6. i guess i'll wait this out a little longer.

pyr0path said:
anyone hear any info on a 100% positive release date in stores? from what everyone is saying and this http://newsroom.t-mobile.com/news/t...-to-its-data-strong-network-this-november.htm posted in tmobiles official blog site, november 12th seems to be the day. but i called about 10 different tmobile stores in pittsburgh today and none of them can give a definitive answer as to the 12th being the day that stores will begin to sell them. the nexus 4 and 5 were both sold out on their respective release dates in stores here and i don't want to miss out on it once again. i'm hoping that a pre-order will go live or they will notify me before then. 2 stores that i called actually told me that they would go live on tmobile.com on the 12th but stores won't be getting them until the 15th or 16th(saturday or sunday) which basically tells me that they don't know what they're talking about. i'm itching to use my jump upgrade and i'm not completely decided on whether i'm getting the note 4 or nexus 6. i guess i'll wait this out a little longer.
Click to expand...
Click to collapse
There is no way that stores will have it available before Google ships those pre-orders. The Galaxy Gear S was suppose to release today to all carriers but after checking with 4 local T-Mobile stores in my area none had it yet. So I really highly doubt they'll have it on the 12th.

Knight-Rider said:
There is no way that stores will have it available before Google ships those pre-orders. The Galaxy Gear S was suppose to release today to all carriers but after checking with 4 local T-Mobile stores in my area none had it yet. So I really highly doubt they'll have it on the 12th.
Click to expand...
Click to collapse
Called two stores. They'll have it the 12th. Tmonews released leaked roadmap and it was Aldo on the 12th. It could be google has plans to ship pre orders to arrive in the 12th. There's also a rumor the ota for other devices starts on the 12th.
Sent from my Nexus 5 using XDA Free mobile app

monkeypaws said:
Called two stores. They'll have it the 12th
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Cool so when you grab one take pics and come on here and post them. You'll have it before the rest of use that pre-ordered on the Playstore.

Related

Nexus 4 Play Store Pre-order -- Speculation time!

Okay, so lots of people are going on about the Nexus 4 and pre-ordering for it. Yeah, you can pre-order, but only from carriers or third-party sales companies at the moment, and that's generally either on contract or for a marked-up price, which none of us want to do/pay, even if we do get the phone two or three days earlier than everyone else.
However I have a theory. I live in the UK and Carphone Warehouse, a shop that sells phones either SIM-free or through several UK carriers, is doing pre-orders for the Nexus 4. Though they are only doing contract pre-orders, they do say that their expected delivery date is November 13th, the day the phone is going up for sale on the Google Play Store.
I imagine Google want to be the first people to sell the phone and get it out there before everyone else, however at this rate people will be able to order the phone from Carphone Warhouse and receive it before us Google Play-ers even order the phone, and there's no way Google will be able to process so many orders and get them all out on the road on the first day, let's be realistic here.
So my theory is this; based on everything here and my own logic, pre-orders should open next week after all the reviews come out on Friday. I reckon maybe Tuesday, a week before the release of the phone. Does that sound fair and realistic? On the other hand, my logic could be incredibly flawed!
tl;dr - a shop in Britain are doing pre-orders for the device saying the expected delivery date is November 13th. For some reason I don't think Google will let them get to it first, so surely there's likely to be a pre-order, right? (We can hope!)
I sure hope so!
I don't really care about pre-orders that much, I'm more concerned about how long it will take to ship, and to arrive...hopefully we can order "expedited 1 day shipping"
ET3RNA4 said:
I don't really care about pre-orders that much, I'm more concerned about how long it will take to ship, and to arrive...hopefully we can order "expedited 1 day shipping"
Click to expand...
Click to collapse
The only reason I want to preorder is so that it doesn't sell out!
ET3RNA4 said:
I don't really care about pre-orders that much, I'm more concerned about how long it will take to ship, and to arrive...hopefully we can order "expedited 1 day shipping"
Click to expand...
Click to collapse
^^^^ this
ET3RNA4 said:
I don't really care about pre-orders that much, I'm more concerned about how long it will take to ship, and to arrive...hopefully we can order "expedited 1 day shipping"
Click to expand...
Click to collapse
I want to pre-order and get the one-day shipping. That way it can be dispatched on the Tuesday and arrive on the Wednesday.
While it might be a bit late for them to be doing the preorders, I think that sounds pretty reasonable. I really hope they can get their act together with this device this time though. We don't need another N7 crisis.
I just hope hope hope that they've learned from the Nexus 7 delays, there'll be a lot of demand for this phone, hopefully they'll be able to keep up.
One day delivery for the Wednesday would be sweet
i have no choice as google devices is not available in my country. it's 3rd party mark up or nothing.
versd said:
i have no choice as google devices is not available in my country. it's 3rd party mark up or nothing.
Click to expand...
Click to collapse
or you can use a mail forward company. a lot of them can place the order for you as well.
versd said:
i have no choice as google devices is not available in my country. it's 3rd party mark up or nothing.
Click to expand...
Click to collapse
Do you know anyone who could send you one from a country that does? It would surely be cheaper than the extra $200 it might be with the markup..
Ebay might be a good option to, for one that's brand new.
billybobjones said:
or you can use a mail forward company. a lot of them can place the order for you as well.
Click to expand...
Click to collapse
Like... (?)
KelvinJet said:
Like... (?)
Click to expand...
Click to collapse
in no particular order
myus
borderlinx
aramex
Shipping taxes?
Sent from my Galaxy Nexus using xda app-developers app
Well, all I know is that I preordered the Nexus 7 right when it was up for preorder... and go it later than some people who were able to buy it from Staples or some other store that "accidentally" sold it early. Many of us who preordered it got it later than those who bought it from third-party stores. Given Google's history, I wouldn't be surprised if the play store ships out the devices later than other places.
ky0nkyon said:
Well, all I know is that I preordered the Nexus 7 right when it was up for preorder... and go it later than some people who were able to buy it from Staples or some other store that "accidentally" sold it early. Many of us who preordered it got it later than those who bought it from third-party stores. Given Google's history, I wouldn't be surprised if the play store ships out the devices later than other places.
Click to expand...
Click to collapse
theres no national retailer selling the nexus 4 except t mobile...
Only third party online sites. So if they open up the preorder im sure devices will be shipped on the 13-14when its outlol
Big question on ordering, do we need a signature and proof of where you live to be able to berths package? Im sending it to a friends house.
qwahchees said:
Big question on ordering, do we need a signature and proof of where you live to be able to berths package? Im sending it to a friends house.
Click to expand...
Click to collapse
They require a signature from whoever they drop it off with, like most expensive packages
Sent from my Jelly Nexus S
Take my money Google!
If carphone warehouse offer SIM free before the 13th, ill order from them.
Its next day delivery, and free delivery aswell.
Google usually charge about £10 delivery, whilst delivering a day or 2 later than these stores. :/
Sent from my HTC One X using Tapatalk 2

What is the availability like?

I'm planning to get one for my gf for christmas but i'll only have a weekend in the US to purchase one and have to make sure I get one.
Are they in stock at AT&T stores nationwide? I'm going to be in south florida (miami/ft. lauderdale area) and just want to make sure. I tried ordering on AT&T's website but you can't purchase it without a contract, I hope it's not like that in store too.
Any suggestions?
Simply put, are they in stock everywhere or will I have a hard time finding one?
g33zy said:
Simply put, are they in stock everywhere or will I have a hard time finding one?
Click to expand...
Click to collapse
Hard to say, I bought mine the first the day it came out. The AT&T store where I got it only had one (the one I bought) but maybe in miami they´ll have more because it's a larger city!!!
I didn't have to get a contract, but some people have reported they were forced to get a contract at AT&T retail stores
robb13 said:
Hard to say, I bought mine the first the day it came out. The AT&T store where I got it only had one (the one I bought) but maybe in miami they´ll have more because it's a larger city!!!
I didn't have to get a contract, but some people have reported they were forced to get a contract at AT&T retail stores
Click to expand...
Click to collapse
I had same experience, it looks like most AT&T stores had 1-2 quantities, best to call if interested maybe you can get a $100 reduction due to employee false advertising (a mistake made during my transaction but honored)
Thanks for the replies... This will be the weekend the make it happen so *fingers crossed*
At least there isn't a mad rush for them it doesn't seem.
As others have suggested call ahead. I went in yesterday not thinking they'd have them. They haven't gotten their display units in and only had two in stock. The salesman said since November they only sold one. Most people don't know about the camera yet and Samsung hasn't done its national campaign yet.
I'm in NY, had to hit 3 different stores - 1 didn't even carry it, 1 tries to sell me a contract to get it, in the third store I asked for a manager because I wanted to buy it full retail without a plan, finally walked away with it in my bag. Oh yea, i love this thing!
Generally you can go to the AT&T website, find the Galaxy Camera, click on "Check In-Store Availability", and then give the Zip Code for where you are interested. Any that say "OUT OF STOCK" are indeed, out or never had. For "IN STOCK" it is best to call first unless you don't mind driving. Stock is based on the previous day's updates, and you never know who might have been there first.
Well, just to update everyone, it was a no go.
None of the stores in the Miami/Ft.Lauderdale area had them in stock.
Thankfully they have started popping up on amazon so i went ahead and got it there. Also kinda happy that I got the unlocked one also since i wouldn't be using it on AT&T anyways.
So the camera is with a friend of mine and i'll be getting it next Friday.

[Q] Why do I have to buy it in a store?

This doesn't make sense to me. Usually the appeal of buying from an AT&T store is that you get to walk out with a phone in your hand. Instead you get a scratch off card and have to go order online.
Why can't I just order online in the first place (the custom versions, not the black or white phones)?
I tried to ask the associate who was ringing me up and she couldn't give me a straight answer.
-First she said it was because they were customized and if you wanted just a normal android or iphone you could buy those online. This doesn't make sense because you already have to go online to build the phone...why not just pay for it there too.
-Then she said it was for privacy/security/identity theft reasons...otherwise anyone could say they were you and get a phone. This is also an absurd explanation...if you can sell other phones online securely, then you can sell the customized version securely.
My only guess is that the stores are paid on commission and complained to AT&T that they would lose money since everyone would prefer the custom option and not bother coming to the store...
ottothecow said:
My only guess is that the stores are paid on commission and complained to AT&T that they would lose money since everyone would prefer the custom option and not bother coming to the store...
Click to expand...
Click to collapse
you might not be far from the truth here...
I think it was to make sure people get a hands on approach with the phone. It's unique. Not to mention the colors on a screen don't represent the true colors in person. I'm glad they made me look at it. Otherwise I'd have ordered the wrong color scheme
Sent from my MB886 using XDA Premium 4 mobile app
matt99017d said:
I think it was to make sure people get a hands on approach with the phone. It's unique. Not to mention the colors on a screen don't represent the true colors in person. I'm glad they made me look at it. Otherwise I'd have ordered the wrong color scheme
Sent from my MB886 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I dunno...the store I bought at last night didn't even have the full display. They just had a white model on hand and I had played with a black model on friday at another store...but they didn't even have the phone out yet (even though it was past lunch time), they had to go grab a demo model for me.
Had to ride up to another AT&T store that had the full colors display...but their display had everything except for woven black.
Seemed funny that the serial number and IMEI were on the card. Does that mean that they have to go find that specific device in texas and add my color plates? Usually serial numbers are attached to the manufactured internals and not assigned to something when it has a cosmetic layer applied.
I'm thinking a reason they want you to go to the store is to make sure you get the correct phone for your carrier. As of right now AT&T has the exclusivity to Moto Maker. However, in the coming months other carriers will have access. This seems like a good way to ensure that someone doesn't accidentally choose a X from Verizon when they are on AT&T. The card will direct you to the correct carrier. Although, hopefully in the future you can get the redeem codes by email instead.
blah. Looks like today they stopped requiring you to go to the store. Looks like I wasted my time traversing the city yesterday. Might take longer to get delivered but I'm going out of town thursday morning (and I doubt last night's order will be delivered tomorrow) so I wouldn't see the phone until tuesday either way.
Maybe they've run out of the little nfc clip gimmick though...so at least I get something out of going to the store (besides paying $10 in city taxes that wouldn't be charged on an online purchase).
ottothecow said:
This doesn't make sense to me. Usually the appeal of buying from an AT&T store is that you get to walk out with a phone in your hand. Instead you get a scratch off card and have to go order online.
Why can't I just order online in the first place (the custom versions, not the black or white phones)?
I tried to ask the associate who was ringing me up and she couldn't give me a straight answer.
-First she said it was because they were customized and if you wanted just a normal android or iphone you could buy those online. This doesn't make sense because you already have to go online to build the phone...why not just pay for it there too.
-Then she said it was for privacy/security/identity theft reasons...otherwise anyone could say they were you and get a phone. This is also an absurd explanation...if you can sell other phones online securely, then you can sell the customized version securely.
My only guess is that the stores are paid on commission and complained to AT&T that they would lose money since everyone would prefer the custom option and not bother coming to the store...
Click to expand...
Click to collapse
As of today, you can buy it contract free on the Moto X's site, as well as on contract. You don't have to go to the store (though its not like trying to escape from North Korea). So recheck the Moto Maker's site or whatever its called, and order, they claim 8 days.
The other reason to get the card or order it from the store is if you don't like the phone you can take it right back to att. If you order it from moto site you have to return it back to moto. That is huge for me
Sent from my Nexus 7 using XDA Premium HD app

128GB models available anywhere?

I've called around to several Verizon stores in my area, and they all say that the 128GB will not be available in either Edge or non-Edge until May 1. The Verizon website says the same thing.
Has anyone on Verizon successfully received a 128GB model yet? If so, what's the trick?
eyc said:
I've called around to several Verizon stores in my area, and they all say that the 128GB will not be available in either Edge or non-Edge until May 1. The Verizon website says the same thing.
Has anyone on Verizon successfully received a 128GB model yet? If so, what's the trick?
Click to expand...
Click to collapse
I preordered mine on 4-1 and it's supposed to ship tomorrow 4-17. The wait has been killing me! For whatever reason the 128gb models seem to have been on backorder or something.
mamba94 said:
I preordered mine on 4-1 and it's supposed to ship tomorrow 4-17. The wait has been killing me! For whatever reason the 128gb models seem to have been on backorder or something.
Click to expand...
Click to collapse
Yea, it's hard to wait, but maybe it's a good thing. By May 1, they hopefully will have worked out all the screen-defect issues. I just want to walk into a store and pick one up and inspect it on the spot, rather than have them mail it out to me and go through that whole charade of returning and exchanging.
Preordered my 128GB Edge on 4/1 and finally got tracking number today. Will be delivered on Monday!
Sent from my HTC6525LVW using XDA Free mobile app
Just asking again: Has anyone bought a 128GB edge in store anywhere?
I just had lunch with a friend of mine who works in a Verizon store as a sales manager there. He told me that the 128GB models were going to be few and far between in the stores because a majority of people coming in didn't need that much storage. A vast majority of the S6's they are selling only have 32gb or 64gb at the most. Its very rare that someone come in off the street and ask for 128gb. If they do, then they point them to the website because it will get fulfilled much faster that way.
In short, if you want one of these things, just put in an order on the website and you will get one a lot faster. Otherwise, if you are determined to pick one up in store, start calling around to all the stores in your area now. If you find one that has one, then ask them to hold it for you and go down and get it. You will be very lucky.
cbdudek said:
I just had lunch with a friend of mine who works in a Verizon store as a sales manager there. He told me that the 128GB models were going to be few and far between in the stores because a majority of people coming in didn't need that much storage. A vast majority of the S6's they are selling only have 32gb or 64gb at the most. Its very rare that someone come in off the street and ask for 128gb. If they do, then they point them to the website because it will get fulfilled much faster that way.
In short, if you want one of these things, just put in an order on the website and you will get one a lot faster. Otherwise, if you are determined to pick one up in store, start calling around to all the stores in your area now. If you find one that has one, then ask them to hold it for you and go down and get it. You will be very lucky.
Click to expand...
Click to collapse
Thanks a lot cbdudek. That's very helpful information. I was only hoping to buy one in store so that I could immediately inspect it for scratches and return it if necessary. I'm just going to hope that those issues have been resolved or reduced since the scratch thread has died down a bit.
eyc said:
Thanks a lot cbdudek. That's very helpful information. I was only hoping to buy one in store so that I could immediately inspect it for scratches and return it if necessary. I'm just going to hope that those issues have been resolved or reduced since the scratch thread has died down a bit.
Click to expand...
Click to collapse
I can confirm his information. A local VZW store manager (that i've known my whole life) said they were basically told they wouldn't be getting any in the store. Might be different at upscale urban locations, but not here in suburbia.
theresin said:
I can confirm his information. A local VZW store manager (that i've known my whole life) said they were basically told they wouldn't be getting any in the store. Might be different at upscale urban locations, but not here in suburbia.
Click to expand...
Click to collapse
Thanks. No different at "upscale" urban locations either. Apparently, Verizon has a 3-story "Verizon Experience Store" (who the hell knew?) right on Michigan Avenue (a/k/a The Mag Mile) in Chicago--which apparently carries all sorts of accessories and products that normal Verizon's don't carry--and even they don't have it. Of course, they all have 128GB iPhones. F*&#ing A. So frustrating.
Richmond, VA area... No 128GB in the local half dozen stores. I had received my first S6 Edge via preorder but had the screen rotate bug. Went to a local store to return and reorder (Not exchange risking refurbished phone). After 1.5 hour wait on Sunday, it took them another 45 minutes to process the return and they couldn't ever figure out how to process the repurchase at the same price I had online despite no less than 12 trips to the "manager". I gave up on the reorder and went home. BTW, I had already moved my service back to my old phone via tech support on Saturday and factory wiped the return phone. I made this real simple for them... I thought!
Online it took me exactly 2 minutes and 47 seconds to arrange the reorder. At least the store did the return properly so that I had the upgrade credit reinstated. Target ship date 5/1. Received shipping notification today and I will have the replacement tomorrow 5/29...All good! Let's just hope that I have no scratches or repeating rotate bug.!
Lesson for Verizon if they are listening... Your in store experience just plain sucks and needs some serious attention. I will never ever ever go through that again. BTW Verizon, this is the voice of a customer whose records with you ONLY goes back to year 2000. Actual linkage goes back to 1985 with Cellular One.... (Acquisition, acquisition, etc..)
I was told that I could not guarantee a brand new phone if I exchanged online and that the only way to insure I would not get refurbished was to go through the store process I suffered. Never again! I will push and escalate of something like this happens in the future. Anything to avoid "The store". Verizon.. ..Give online (AKA Low cost to you) users the same capabilities as if they go into the store! "Can you hear me now?"

For Anyone Who Ordered Direct from Samsung

I just got off the phone with a kind woman over at Samsung regarding my pre-order, placed on the 3rd of this month. I was simply asking her -- considering both t-mobile and verizon have begun charging/shipping phones -- whether or not I should stick with my order at Samsung directly, or cancel it and go through my provider (Verizon... I know).
She very warmly told me, that Samsung would not be shipping phones until mid-September... I got a little worked up at this point and said "excuse me? I ordered this on the pretense that it would be shipped AT THE LEAST by the 19th" to which she fumbled around for a bit and told me that, "No dear, all Samsung orders are going out mid-September."
Suffice to say - this was rather surprising news and I'm pretty damned upset about it. I think I'll be going ahead and cancelling my order and walking into a store on Friday.
Just a heads up to anyone else waiting (if anyone else is waiting) on Samsung direct.
ETA - I didn't mean to post this in the T-mobile section - my apologies!!
Chikenbok said:
I just got off the phone with a kind woman over at Samsung regarding my pre-order, placed on the 3rd of this month. I was simply asking her -- considering both t-mobile and verizon have begun charging/shipping phones -- whether or not I should stick with my order at Samsung directly, or cancel it and go through my provider (Verizon... I know).
She very warmly told me, that Samsung would not be shipping phones until mid-September... I got a little worked up at this point and said "excuse me? I ordered this on the pretense that it would be shipped AT THE LEAST by the 19th" to which she fumbled around for a bit and told me that, "No dear, all Samsung orders are going out mid-September."
Suffice to say - this was rather surprising news and I'm pretty damned upset about it. I think I'll be going ahead and cancelling my order and walking into a store on Friday.
Just a heads up to anyone else waiting (if anyone else is waiting) on Samsung direct.
ETA - I didn't mean to post this in the T-mobile section - my apologies!!
Click to expand...
Click to collapse
I had also preordered the Coral Blue Note 7 directly from samsung.com and chose T-Mobile as the carrier. After reading your post, I called up samsung customer service too and they told me that those that preordered will be receiving the first batch before August 19th. I'm not sure if its just a T-Mobile thing though, since I see that you ordered from Verizon. Maybe you should try calling Verizon too to verify this information before you cancel.
I actually called back a couple of times to get some kind of statistical honesty... Yeah I know.
Finally I spoke to someone high enough up the ladder who said, "the only people who know when the phones from Samsung will ship, are the corporate execs. Despite what anyone tells you, only carriers can release early, as the manufacturer, we just wait. However, if you did preorder early, you will get your phone around the 19th as we've been told."
It only took me 5 phone calls to get some honesty... Albeit bizarre honesty. ALL I WANTED WAS TO HEAR 'Hey man, I'm gonna ship your phone on Monday!"
BTW I also went with coral blue, ordered on 8/3
Sent from my HTC6545LVW using Tapatalk
The difference is a carrier branded model vs an unlocked intl model...might be worth the wait to get an unlocked exynos next month than a carrier branded and bootloader locked device now (or within days...)
Sent from my SM-N920T using Tapatalk
Rx8Driver said:
The difference is a carrier branded model vs an unlocked intl model...might be worth the wait to get an unlocked exynos next month than a carrier branded and bootloader locked device now (or within days...)
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Yeah I'm realizing that now after I pre-ordered with a presumption that it would be unlocked. I cannot stand a locked bootloader with no root. Going to return it take a $50 hit for a restocking fee lick my wounds wait 2-3 weeks for the international version to come out.. they have them on Amazon already for $980 but you can't order until August 31st. I guess I'll play with this for 2 weeks before I return it cuz I'm getting charged $50 either way for a restocking fee whether I open the box or not... Plus China is getting a version with 6 gigabytes of RAM and 128 gigabytes of storage. That's what we were supposed to get the begin with from what I understand I've been waiting a year for this. I love the Note line..I have owned every Note ever made... in the last few years it feels like they add one thing and take away two! Samsung needs to be Samsung not copy or emulate Apple.. and also listen to the people because in the end it's us who spend our hard-earned money to buy these products they are now costing upwards to $1,000....if they don't... then I'll have to hit the lottery and start my own phone company with an S Pen...I'll call it Snapple....hahaha
Chikenbok said:
I actually called back a couple of times to get some kind of statistical honesty... Yeah I know.
Finally I spoke to someone high enough up the ladder who said, "the only people who know when the phones from Samsung will ship, are the corporate execs. Despite what anyone tells you, only carriers can release early, as the manufacturer, we just wait. However, if you did preorder early, you will get your phone around the 19th as we've been told."
It only took me 5 phone calls to get some honesty... Albeit bizarre honesty. ALL I WANTED WAS TO HEAR 'Hey man, I'm gonna ship your phone on Monday!"
BTW I also went with coral blue, ordered on 8/3
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Sent from my SM-T713 using XDA-Developers mobile app
DionWhite33 said:
Yeah I'm realizing that now after I pre-ordered with a presumption that it would be unlocked. I cannot stand a locked bootloader with no root. Going to return it take a $50 hit for a restocking fee lick my wounds wait 2-3 weeks for the international version to come out.. they have them on Amazon already for $980 but you can't order until August 31st. I guess I'll play with this for 2 weeks before I return it cuz I'm getting charged $50 either way for a restocking fee whether I open the box or not... Plus China is getting a version with 6 gigabytes of RAM and 128 gigabytes of storage. That's what we were supposed to get the begin with from what I understand I've been waiting a year for this. I love the Note line..I have owned every Note ever made... in the last few years it feels like they add one thing and take away two! Samsung needs to be Samsung not copy or emulate Apple.. and also listen to the people because in the end it's us who spend our hard-earned money to buy these products they are now costing upwards to $1,000....if they don't... then I'll have to hit the lottery and start my own phone company with an S Pen...I'll call it Snapple....hahaha
Sent from my SM-T713 using XDA-Developers mobile app
Click to expand...
Click to collapse
Lol here's the deal- money talk and sh*t walks. Samsung will make WAY more money from idiots who haven't a clue what a bootloader even is thru samsung pay alone than what they'd lose if EVERY XDA member who's ever registered decided not to buy because of it...it's a no brainer for them. And as much as I've loved my Note devices (all of them since the N2) it's a real kick in the teeth smh makes me not want to buy one at all smh except I'll just wait on the 930F or get the Chinese 6gb model imported and activate on BYOD...
Sent from my SM-N920T using Tapatalk

Categories

Resources