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How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
lskeys said:
How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
Click to expand...
Click to collapse
I went to activate online and the IMEI number they had listed for me didn't match the one I had on my new phone so I had to call. For some reason it took a little while. They asked me if I had done a "cross upgrade" I said no, was put on hold a few minutes and when the lady came back to the phone it was done.
I think I was on the phone with AT&T about 20 minutes.
We have to "activate" it? I can't just pop in a SIM and be done with it? Ugh... So much for using this on Aio.
Sent from my Galaxy Nexus using Tapatalk 4
herzzreh said:
We have to "activate" it? I can't just pop in a SIM and be done with it? Ugh... So much for using this on Aio.
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
It took me 2 hours on the phone and an hour in the store to get mine working. They did no training with their phone support for the moto x
Sent from my XT1058 using Tapatalk 4
murso74 said:
It took me 2 hours on the phone and an hour in the store to get mine working. They did no training with their phone support for the moto x
Sent from my XT1058 using Tapatalk 4
Click to expand...
Click to collapse
At&t employees do not seem that interested in selling the motto x. I do not know why Motorola gave at&t the exclusive for Moto Maker. Just about all their employees in the retail store use Iphone. It should be at&apple. If Motorola or Google send a "shopper" to a retail store from at&apple, they will see why the sales will soon dry up for the moto x from at&t_appple.
gunnyman said:
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
Click to expand...
Click to collapse
Possibly because you can't have 2 sims related to the same number and I doubt many people would want to go phoneless for 4 days as a requirement.
lskeys said:
At&t employees do not seem that interested in selling the motto x. I do not know why Motorola gave at&t the exclusive for Moto Maker. Just about all their employees in the retail store use Iphone. It should be at&apple. If Motorola or Google send a "shopper" to a retail store from at&apple, they will see why the sales will soon dry up for the moto x from at&t_appple.
Click to expand...
Click to collapse
AT&T sales people are the worst and have no idea what they're talking about most times because they just get the specs and told what to sell more of. I'm pretty sure ATT wanted the exclusive to try and get away from AT&Apple sterostype
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
gunnyman said:
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
Click to expand...
Click to collapse
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
herzzreh said:
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
and when they give you an activated one, the phone you're using until your Moto X arrives no longer will access At&T's network.
I'm moving from verizon...
lskeys said:
How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
Click to expand...
Click to collapse
Everyone,
I recently purchased the MOTO X as part of a new ATT plan, but want to be able to move my phone number over in order to avoid any convenience. I am told that it has to be done in store and then I was told that it had to be done over the phone. Noone knows how the hell to set this system up, but has anyone else had a similar experience with PORTING their phone over as well as the overall upgrade process or have they just been terrible in general.
gunnyman said:
and when they give you an activated one, the phone you're using until your Moto X arrives no longer will access At&T's network.
Click to expand...
Click to collapse
Ask them not to activate it. Tmo always complied.
herzzreh said:
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
That is too simplistic for at&t apple. They do not have the same nano sims here at this at&t store. They got an email in their updates that the new sims will come next week.
Well, today call Motorola. Nothing happened on their part. Asked for a RMA, he gives me an at&t number. The rep on the phone tried to activate it. Said the sim card has been activated. I had another sims card from at&t store yesterday. It had been activated also. So, she will overnight me(supposedly) sim I can use. When I got off work today, I decided to stop by the at&t store. One on the managers was helping me and the he said something about getting a memo that the nano sims the had was not the right kind. Suppose to be a little smaller. They will get some next week. Just don't know whet to believe. I inquired when my 14 day return windows starts? The day the phone ships was the answer. That was Tuesday. With the Labor Day Weekend coming, look like a week will pass before I can even use the phone. Then just one week to decide if I want to keep it. THIS IS CRAZY.
I had to spend about an hour on the phone to activate my X. The rep (an exceedingly patient young man) eventually pinpointed the problem with the grandfathered 2 GB data plan. Once he was finally able to activate, I had to reboot it before it worked, but once I did so, it has worked just fine. Not sure if this will assist anyone else, but thought it worth mentioning. :fingers-crossed:
Rask40 said:
I had to spend about an hour on the phone to activate my X. The rep (an exceedingly patient young man) eventually pinpointed the problem with the grandfathered 2 GB data plan. Once he was finally able to activate, I had to reboot it before it worked, but once I did so, it has worked just fine. Not sure if this will assist anyone else, but thought it worth mentioning. :fingers-crossed:
Click to expand...
Click to collapse
Was this ATT or Moto?
ShamanicEnzan said:
Was this ATT or Moto?
Click to expand...
Click to collapse
AT&T.
Finally gave up and asked for a Return Authorization from Motorola. After 3 trips to at&apple store, calls to Motorola and at&t. Just got frustrated.
lskeys said:
Finally gave up and asked for a Return Authorization from Motorola. After 3 trips to at&apple store, calls to Motorola and at&t. Just got frustrated.
Click to expand...
Click to collapse
Sorry to here about your story. I would have returned it also. I'm getting my Moto X today and hope I don't have any issues. I'm coming from tmobile and if there are problems activating the phone or they tell me I have to go to the AT&T store, I'll just return the phone, and stay with tmobile.
qnet said:
Sorry to here about your story. I would have returned it also. I'm getting my Moto X today and hope I don't have any issues. I'm coming from tmobile and if there are problems activating the phone or they tell me I have to go to the AT&T store, I'll just return the phone, and stay with tmobile.
Click to expand...
Click to collapse
I do not know what the problem was with activation. So, I sent the phone back. Once they get the phone, Motorola will send me a code to reorder..
Hey all,
After several failed attempts at trying to get the N6 from the Google Play Store (It keeps disappearing from my cart... that's fun.), I'm thinking of just getting it from either T-Mobile or Sprint, and transferring it over to Verizon (current carrier). But with that, I have a couple of questions...
1) Are both versions of the phones rootable/unlockable? I realize that they're the same phone, however I know carriers do weird things with them so you never know. (Coming from the Note 2, and Verizon likes to lock everything down...)
2) Does the Sprint version of the phone have any kind of carrier branding? Also, I read somewhere that the T-Mobile version doesn't have branding, though can someone confirm this?
3) Will the T-Mobile version work with Verizon? I read on here that the Sprint version works just fine...
Thanks to anyone who can give some insight to any of these questions.
Edit: Also, which variant would you choose? (Assuming I can get either that is...)
SonOfUncleSam said:
Hey all,
After several failed attempts at trying to get the N6 from the Google Play Store (It keeps disappearing from my cart... that's fun.), I'm thinking of just getting it from either T-Mobile or Sprint, and transferring it over to Verizon (current carrier). But with that, I have a couple of questions...
1) Are both versions of the phones rootable/unlockable? I realize that they're the same phone, however I know carriers do weird things with them so you never know. (Coming from the Note 2, and Verizon likes to lock everything down...)
2) Does the Sprint version of the phone have any kind of carrier branding? Also, I read somewhere that the T-Mobile version doesn't have branding, though can someone confirm this?
3) Will the T-Mobile version work with Verizon? I read on here that the Sprint version works just fine...
Thanks to anyone who can give some insight to any of these questions.
Edit: Also, which variant would you choose? (Assuming I can get either that is...)
Click to expand...
Click to collapse
these "variants" are all exactly the same phone, no difference radio wise. tmobiles nexus 6 is exactly like the nexus 6 that you buy on google play. the only difference is that its bought at a tmobile. anyways, i dont think they will sell it to you, unless you have an account.
Sprint and T-Mobile and google play store are all the same. Once you insert a T-Mobile Sim card the VPL's will be installed which is just one app, T-Mobile my account app, which you can delete., When you insert the sprint sim, there are no VPL's nothing will be installed besides the google apps and no carrier branding. With a sprint card inserted, sprints hands free activation will be on the start up screen. It was a feature built into every n6 no matter where you purchased it. Prob made it easier to update all with OTAs. I would only worry about the att variant.
edited..
How did it go? Did you go with att, Sprint, or tmobile? I'm about to do the same thing
FrostyOrDie said:
How did it go? Did you go with att, Sprint, or tmobile? I'm about to do the same thing
Click to expand...
Click to collapse
Sorry for the delay, I wanted to give it a couple of days before posting the results. Basically I ordered the Sprint version off of Amazon on Monday, and it arrived on Tuesday. Trimmed down the Micro SIM card in my phone (from the Note 2) down to the Nano SIM required for the Nexus 6. Popped in into my new Nexus, and it worked just fine! No issues at all, and I didn't have to call Verizon or do anything with them really. It simply worked after trimming it and placing it into the new phone.
In addition (if anyone is following this thread) I will answer my own questions in sequence.
1) Now I'm not entirely sure about the T-Mobile version, but the Sprint variant is fully unlockable and rootable. As tdoughone mentioned, this phone is EXACTLY the same thing you would be getting from the Google Play Store with the exception that there is a Sprint SIM card in the phone. (The T-Mobile variant may be the same exact way in that regard.) That is literally the only difference.
2) On the Sprint variant ordered from Amazon, there is NO carrier branding. So if you do decide to order it from there, there is no indication that the phone was any part of Sprint. (i.e. How Verizon likes to plaster their logo approximately fifty million times on their devices' exteriors.)
3) And since I went with the Sprint variant (the T-Mobile variant was on backorder on their webpage), I cannot comment fully on this. But again, as tdoughone has said, I'm assuming that this would be the same exact thing you would be getting from the Google Play Store, but you would more than likely get the T-Mobile SIM kit.
If anyone has any more questions regarding this, I would be more than happy to answer them. To be honest though, I was amazed by how [insanely] easy it was to get this phone up and running. If I had purchased a phone from Verizon, there definitely would have been more work involved.
Also, thank you for all the helpful posts! It was greatly appreciated!
SonOfUncleSam said:
Sorry for the delay, I wanted to give it a couple of days before posting the results. Basically I ordered the Sprint version off of Amazon on Monday, and it arrived on Tuesday. Trimmed down the Micro SIM card in my phone (from the Note 2) down to the Nano SIM required for the Nexus 6. Popped in into my new Nexus, and it worked just fine! No issues at all, and I didn't have to call Verizon or do anything with them really. It simply worked after trimming it and placing it into the new phone.
In addition (if anyone is following this thread) I will answer my own questions in sequence.
1) Now I'm not entirely sure about the T-Mobile version, but the Sprint variant is fully unlockable and rootable. As tdoughone mentioned, this phone is EXACTLY the same thing you would be getting from the Google Play Store with the exception that there is a Sprint SIM card in the phone. (The T-Mobile variant may be the same exact way in that regard.) That is literally the only difference.
2) On the Sprint variant ordered from Amazon, there is NO carrier branding. So if you do decide to order it from there, there is no indication that the phone was any part of Sprint. (i.e. How Verizon likes to plaster their logo approximately fifty million times on their devices' exteriors.)
3) And since I went with the Sprint variant (the T-Mobile variant was on backorder on their webpage), I cannot comment fully on this. But again, as tdoughone has said, I'm assuming that this would be the same exact thing you would be getting from the Google Play Store, but you would more than likely get the T-Mobile SIM kit.
If anyone has any more questions regarding this, I would be more than happy to answer them. To be honest though, I was amazed by how [insanely] easy it was to get this phone up and running. If I had purchased a phone from Verizon, there definitely would have been more work involved.
Also, thank you for all the helpful posts! It was greatly appreciated!
Click to expand...
Click to collapse
no matter where you buy it, its the exact same phone. now the att variant does have a locked sim(and other crap), but is the same phone when the sim is unlocked. tmobiles version is the same as google play, nothing tmobile added to it, and will work on all providers.
SonOfUncleSam said:
Sorry for the delay, I wanted to give it a couple of days before posting the results. Basically I ordered the Sprint version off of Amazon on Monday, and it arrived on Tuesday. Trimmed down the Micro SIM card in my phone (from the Note 2) down to the Nano SIM required for the Nexus 6. Popped in into my new Nexus, and it worked just fine! No issues at all, and I didn't have to call Verizon or do anything with them really. It simply worked after trimming it and placing it into the new phone.
In addition (if anyone is following this thread) I will answer my own questions in sequence.
1) Now I'm not entirely sure about the T-Mobile version, but the Sprint variant is fully unlockable and rootable. As tdoughone mentioned, this phone is EXACTLY the same thing you would be getting from the Google Play Store with the exception that there is a Sprint SIM card in the phone. (The T-Mobile variant may be the same exact way in that regard.) That is literally the only difference.
2) On the Sprint variant ordered from Amazon, there is NO carrier branding. So if you do decide to order it from there, there is no indication that the phone was any part of Sprint. (i.e. How Verizon likes to plaster their logo approximately fifty million times on their devices' exteriors.)
3) And since I went with the Sprint variant (the T-Mobile variant was on backorder on their webpage), I cannot comment fully on this. But again, as tdoughone has said, I'm assuming that this would be the same exact thing you would be getting from the Google Play Store, but you would more than likely get the T-Mobile SIM kit.
If anyone has any more questions regarding this, I would be more than happy to answer them. To be honest though, I was amazed by how [insanely] easy it was to get this phone up and running. If I had purchased a phone from Verizon, there definitely would have been more work involved.
Also, thank you for all the helpful posts! It was greatly appreciated!
Click to expand...
Click to collapse
Did you set it up on a plan? If so, which did you choose? I thought about doing this but calling in, cancelling and telling them in keeping the phone doesn't sound fun.
jlegros said:
Did you set it up on a plan? If so, which did you choose? I thought about doing this but calling in, cancelling and telling them in keeping the phone doesn't sound fun.
Click to expand...
Click to collapse
I just got the phone off of contract, and paid full price for it. I just didn't want to deal with any of the BS of trying to cancel it, and paying termination fees and that.
SonOfUncleSam said:
Sorry for the delay, I wanted to give it a couple of days before posting the results. Basically I ordered the Sprint version off of Amazon on Monday, and it arrived on Tuesday. Trimmed down the Micro SIM card in my phone (from the Note 2) down to the Nano SIM required for the Nexus 6. Popped in into my new Nexus, and it worked just fine! No issues at all, and I didn't have to call Verizon or do anything with them really. It simply worked after trimming it and placing it into the new phone.
In addition (if anyone is following this thread) I will answer my own questions in sequence.
1) Now I'm not entirely sure about the T-Mobile version, but the Sprint variant is fully unlockable and rootable. As tdoughone mentioned, this phone is EXACTLY the same thing you would be getting from the Google Play Store with the exception that there is a Sprint SIM card in the phone. (The T-Mobile variant may be the same exact way in that regard.) That is literally the only difference.
2) On the Sprint variant ordered from Amazon, there is NO carrier branding. So if you do decide to order it from there, there is no indication that the phone was any part of Sprint. (i.e. How Verizon likes to plaster their logo approximately fifty million times on their devices' exteriors.)
3) And since I went with the Sprint variant (the T-Mobile variant was on backorder on their webpage), I cannot comment fully on this. But again, as tdoughone has said, I'm assuming that this would be the same exact thing you would be getting from the Google Play Store, but you would more than likely get the T-Mobile SIM kit.
If anyone has any more questions regarding this, I would be more than happy to answer them. To be honest though, I was amazed by how [insanely] easy it was to get this phone up and running. If I had purchased a phone from Verizon, there definitely would have been more work involved.
Also, thank you for all the helpful posts! It was greatly appreciated!
Click to expand...
Click to collapse
May I ask if your Sprint Nexus 6 was purchased from this link?
http://www.amazon.com/gp/product/B00PI1G69K/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
I read the reviews and one guy claimed that the Sprint set he bought from Amazon is sim-locked.
Hoping that's not the case!
kEvinErd said:
May I ask if your Sprint Nexus 6 was purchased from this link?
http://www.amazon.com/gp/product/B00PI1G69K/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
I read the reviews and one guy claimed that the Sprint set he bought from Amazon is sim-locked.
Hoping that's not the case!
Click to expand...
Click to collapse
Yup! That is the same exact one I ordered! Like I said, I didn't have any issues with it whatsoever. More than likely though, those people have no idea what they're talking about. However, if you are worried about it doing something weird, DO NOT start the phone until you have your own SIM card in it. It'll come with a Sprint one pre-installed inside the phone - don't boot it up until you replace it. That's what I ended up doing, and I haven't had any issues with Verizon at all.
SonOfUncleSam said:
Yup! That is the same exact one I ordered! Like I said, I didn't have any issues with it whatsoever. More than likely though, those people have no idea what they're talking about. However, if you are worried about it doing something weird, DO NOT start the phone until you have your own SIM card in it. It'll come with a Sprint one pre-installed inside the phone - don't boot it up until you replace it. That's what I ended up doing, and I haven't had any issues with Verizon at all.
Click to expand...
Click to collapse
Thank you so much. My mind is so much more at ease now. Haha. Kinda shocked that the phone is actually shipped with a SIM card pre-installed inside the phone though.
kEvinErd said:
Thank you so much. My mind is so much more at ease now. Haha. Kinda shocked that the phone is actually shipped with a SIM card pre-installed inside the phone though.
Click to expand...
Click to collapse
Yeah, I thought it was kind of odd that they placed it in the phone, I figured they would have it just off to the side or something? But I think I replied to your thread about the same question, oh well... You now have two answers from the same person.
I'm on Verizon and I got it from T-Mobile for same reasons. While there are small issues, it works well. LTE speeds on par as iPhone 6+. Highest I've seen was 80mbps. Voice quality is pretty good, the only issue I really have had was no voice and data as well as LTE switching.
Sprint nexus 6 is more expensive and is sim locked. My business partner got his there while I got mine at T-Mobile and mine worked out of the box and he had to return his lol.
air2k57 said:
I'm on Verizon and I got it from T-Mobile for same reasons. While there are small issues, it works well. LTE speeds on par as iPhone 6+. Highest I've seen was 80mbps. Voice quality is pretty good, the only issue I really have had was no voice and data as well as LTE switching.
Sprint nexus 6 is more expensive and is sim locked. My business partner got his there while I got mine at T-Mobile and mine worked out of the box and he had to return his lol.
Click to expand...
Click to collapse
The posts above you just indicated that their Sprint version is unlocked. Sprint sells the N6 for $648 retail and TMO sells it for $649.92.
Sent from my iPad using Tapatalk
Incorrect
air2k57 said:
I'm on Verizon and I got it from T-Mobile for same reasons. While there are small issues, it works well. LTE speeds on par as iPhone 6+. Highest I've seen was 80mbps. Voice quality is pretty good, the only issue I really have had was no voice and data as well as LTE switching.
Sprint nexus 6 is more expensive and is sim locked. My business partner got his there while I got mine at T-Mobile and mine worked out of the box and he had to return his lol.
Click to expand...
Click to collapse
Im sorry but i purchased 2 nexus 6 tonight, one for me and one for the misses. I also have a work iphone5s that i took my nano sim out of and popped it in both nexus and .....BAM
WORKING... Without any issues. If you would like a video for proof id be more than willing to send one along with my reciepts...
About20ninj45 said:
Im sorry but i purchased 2 nexus 6 tonight, one for me and one for the misses. I also have a work iphone5s that i took my nano sim out of and popped it in both nexus and .....BAM
WORKING... Without any issues. If you would like a video for proof id be more than willing to send one along with my reciepts...
Click to expand...
Click to collapse
Are your sets Sprint sets from Amazon?
Someone is saying his Sprint set from Amazon is sim-locked!
http://forum.xda-developers.com/nexus-6/help/amazon-purchase-sprint-nexus-6-locked-t2966090
---------- Post added at 03:36 PM ---------- Previous post was at 03:29 PM ----------
SonOfUncleSam said:
Yup! That is the same exact one I ordered! Like I said, I didn't have any issues with it whatsoever. More than likely though, those people have no idea what they're talking about. However, if you are worried about it doing something weird, DO NOT start the phone until you have your own SIM card in it. It'll come with a Sprint one pre-installed inside the phone - don't boot it up until you replace it. That's what I ended up doing, and I haven't had any issues with Verizon at all.
Click to expand...
Click to collapse
Someone reported that his Sprint set from Amazon is sim-locked.
http://forum.xda-developers.com/nex...e-sprint-nexus-6-locked-t2966090#post57340242
Oh no.. this is bad....
Buying from Best Buy??
So whats to stop a person from buying a Sprint N6 from BB (to take advantage of that 18 mo. financing) and cutting down my Note2 sim and heading off into the Nexus sunset? I was told that all the phones are sim locked from BB.
Thoughts?
Well, the only thing I can add is that I paid full price for mine. So technically, it should not have been tied to any kind of Sprint account. If you did the same thing(s) that I did, I would think that you would have the same results as myself. With a couple confirmed successes, I would say that you would be fine and that it isn't SIM locked?
SonOfUncleSam said:
Well, the only thing I can add is that I paid full price for mine. So technically, it should not have been tied to any kind of Sprint account. If you did the same thing(s) that I did, I would think that you would have the same results as myself. With a couple confirmed successes, I would say that you would be fine and that it isn't SIM locked?
Click to expand...
Click to collapse
This has never mattered before, all Sprint devices were sold locked. People bought iphone 6 etc full price and can't get unlock from Sprint, they refuse. This is all supposed to change for devices MANUFACTURED after Feb 11, 2015.
I thought the sprint N6 was supposed to be sim unlocked however. Now it seems some are saying the initial handsets released were. But the most current batch is locked. That's totally F'd up, mine is set to deliver today.
Sent from my iPad using Tapatalk
After attempting to buy from 3 retail tmobile stores (who wouldn't sell me the phone without a plan) I ordered my nexus 6 via the phone. Several retail workers and customer support agents on the phone have told me I need to keep service on my phone for 45days to get the unlock code from them. Currently awaiting delivery (back ordered )
What happens if I don't wait for the unlock code And I just insert my Verizon sim?
The tmobile nexus 6 is suppousedly the same as the Unlocked GP nexus 6, so what exactly is unlocked?
I'm coming from a note 4 (my note 4 lags a lot more than everyone else and I can't take it anymore, couldn't figure out the cause)
will the nexus 6 have multi windows at all?
Also how do you use the notifications on this (I played with a 2013 moto x, is it the same?)
Sorry for all the question and thanks in advance for any help.
I just bought the phone from T-Mobile with their cheapest plan Wednesday and I'm canceling them today. From what I've been Reading I shouldn't have to pay anything for the plan. I haven't used it at all and just popped my Verizon Sim card right away.
GreeleyXda said:
After attempting to buy from 3 retail tmobile stores (who wouldn't sell me the phone without a plan) I ordered my nexus 6 via the phone. Several retail workers and customer support agents on the phone have told me I need to keep service on my phone for 45days to get the unlock code from them. Currently awaiting delivery (back ordered )
What happens if I don't wait for the unlock code And I just insert my Verizon sim?
The tmobile nexus 6 is suppousedly the same as the Unlocked GP nexus 6, so what exactly is unlocked?
I'm coming from a note 4 (my note 4 lags a lot more than everyone else and I can't take it anymore, couldn't figure out the cause)
will the nexus 6 have multi windows at all?
Also how do you use the notifications on this (I played with a 2013 moto x, is it the same?)
Sorry for all the question and thanks in advance for any help.
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tmobile n6 is not sim locked, most tmo employees dont know the right answers.
simms22 said:
tmobile n6 is not sim locked, most tmo employees dont know the right answers.
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Suppousing i got the 45day unlock code, what would it do then lol if its not sim locked?
GreeleyXda said:
Suppousing i got the 45day unlock code, what would it do then lol if its not sim locked?
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nothing, except youll have a code that does absolutely nothing. i bought my n6, n5, and n4 via tmobile. they have never ever sim locked a nexus, never. its exactly the same n6 that you can buy at the play store.
simms22 said:
nothing, except youll have a code that does absolutely nothing. i bought my n6, n5, and n4 via tmobile. they have never ever sim locked a nexus, never. its exactly the same n6 that you can buy at the play store.
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Thank you, you pretty much saved me 45 days of phone bill payment.
Im assuming if i dont activate the tmobile sim, i can cancel/not have any charges.
I prev had the z1s with them for like a month and canceled due to their poor customer service , surprised they let me sign up again. (Then again theyre the ones who wanted me to sign up, i just wanted to buy the phone outright and use it on my unlimted data verizon line)
T-Mo Nexus 6 on VZW
OK, so I see that the T-Mo Nexus 6 works fine on VZW, however I see that all of you said you bought it outright, how about buying subsidized? Will it work if on VZW then, since the phone is getting activated, will it lock it to work only on T-Mo? Thanks for the help in advanced!
tolucafreak said:
OK, so I see that the T-Mo Nexus 6 works fine on VZW, however I see that all of you said you bought it outright, how about buying subsidized? Will it work if on VZW then, since the phone is getting activated, will it lock it to work only on T-Mo? Thanks for the help in advanced!
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As stated above T-Mobile doesn't sim lock phones.... They also don't subsidize phones because they are the "uncarrier" so it will work if you pop the Verizon sim in assuming you have a bank sim ready to go.
As what others have said, T-Mobile doesn't lock the phones.
AT&T and Sprint are on a different story, AT&T I've heard locked their phones via carrier.
Sprint doesn't lock their phones but some people have reported buying them from Amazon have carrier locked so be careful on that.
T-Mobile will however make you stay with them for one month (I believe) before you can cancel. If you cancel, your EIP balance is due. If you pay outright, you'll still have to stick with them for a month. At least thats my understanding of it.
U.S. Cellular also sells the phone now but I'm not sure about their policy.
I just bought a white 64gb off swappa, anything in particular to check for? (My tmobile one is backordered).
Pretty sure i overpayed, but as long as the phone is like new i'll be happy.
GreeleyXda said:
I just bought a white 64gb off swappa, anything in particular to check for? (My tmobile one is backordered).
Pretty sure i overpayed, but as long as the phone is like new i'll be happy.
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Check the imei of course to see if it has been reported stolen etc or if the user has paid off the financing if it is financed.
Sent from my Nexus 6 using Tapatalk
Swappa pre-checked it, ill check it the imei again when i receive the phone
Its a 64gb CW with an extra turbo charger, dBrand skin, and a qi wireless charger. And it has the one year manufacture warranty.
http://swappa.s3.amazonaws.com/listings/GCM288/images/HwOwxHlg_small.jpg
I (over)paid $910 ($900 + $10 swappa charge) and its my first swappa purchase so hope all goes well.
Double checked my tmobile order and its not arriving till 1/19/15-2/2/15. And i havent seen any avail 64gb on moto or the GP store
GreeleyXda said:
Swappa pre-checked it, ill check it the imei again when i receive the phone
Its a 64gb CW with an extra turbo charger, dBrand skin, and a qi wireless charger. And it has the one year manufacture warranty.
http://swappa.s3.amazonaws.com/listings/GCM288/images/HwOwxHlg_small.jpg
I (over)paid $910 ($900 + $10 swappa charge) and its my first swappa purchase so hope all goes well.
Double checked my tmobile order and its not arriving till 1/19/15-2/2/15. And i havent seen any avail 64gb on moto or the GP store
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Wow.... I would have definitely waited a bit longer than pay that much for a phone.
Theres availability, you just need to stick around for them. Have a auto refresh script that alerts you when its available. They randomly add them in stock.
zephiK said:
Wow.... I would have definitely waited a bit longer than pay that much for a phone.
Theres availability, you just need to stick around for them. Have a auto refresh script that alerts you when its available. They randomly add them in stock.
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Ive tried that, they always sell out after its in my cart. Motorola had alot of stock earlier of the 32gbs, but i need 64 (currently have 32gb phone + 64gb card at about 75% full)
New Rising said:
I just bought the phone from T-Mobile with their cheapest plan Wednesday and I'm canceling them today. From what I've been Reading I shouldn't have to pay anything for the plan. I haven't used it at all and just popped my Verizon Sim card right away.
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Glad I caught this thread. Few questions to get clarification:
Assuming I buy the N6 from T-Mobile (subsidized or not) - what is their cancellation policy? Someone mentioned 45 day scenario where you can cancel without penalty? Is that true?
Thanks!
jn1520 said:
Glad I caught this thread. Few questions to get clarification:
Assuming I buy the N6 from T-Mobile (subsidized or not) - what is their cancellation policy? Someone mentioned 45 day scenario where you can cancel without penalty? Is that true?
Thanks!
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They dont do contracts. Just dont activate their sim and call them up saying you want to cancel.
If youre looking for a 32g id recomend buying off motorola.
Some one is selling new Nexus 6 with 64GB in blue for $545. This seems like a good deal. The model number seems to be XT1103. Here is a link to the listing.
http://www.ebay.com/itm/Brand-New-S...e-/131500686305?ssPageName=ADME:X:RTQ:US:1123
I sent a question to the seller asking if this phone will run on Verizon. He replied that the phone only works on GSM networks like ATT or T-Mobile. Can I buy this phone and activate it on Vz? I am fine if the phone shows up as "Unknown." I just want to make sure I can get 3G/CDMA and 4G/LTE on Verizon.
Based on reading a bunch of posts, it seems like I can get this to work, but would like some confirmation by the XDA experts.
thanks,
swieder711 said:
Some one is selling new Nexus 6 with 64GB in blue for $545. This seems like a good deal. The model number seems to be XT1103. Here is a link to the listing.
http://www.ebay.com/itm/Brand-New-S...e-/131500686305?ssPageName=ADME:X:RTQ:US:1123
I sent a question to the seller asking if this phone will run on Verizon. He replied that the phone only works on GSM networks like ATT or T-Mobile. Can I buy this phone and activate it on Vz? I am fine if the phone shows up as "Unknown." I just want to make sure I can get 3G/CDMA and 4G/LTE on Verizon.
Based on reading a bunch of posts, it seems like I can get this to work, but would like some confirmation by the XDA experts.
thanks,
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all US nexus 6 are the same. with a verizon nano sim, it will work on verizon. with a tmobile nano sim, itll work on tmobile. and so on..
simms22 said:
all US nexus 6 are the same. with a verizon nano sim, it will work on verizon. with a tmobile nano sim, itll work on tmobile. and so on..
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There are several extensive threads on this topic, including one titled FCC and Verizon.
http://forum.xda-developers.com/showthread.php?t=3069915
To summarize, you will have the following difficulties:
1. Hard to activate a new SIM. You can eventually get past this.
2. If this phone is on your account's primary line you will not be able to make plan changes online (not through the mobile app and not through the website either).
3. If you are on a More Everything plan and eligible for the out-of-contract discount (which you must be if you're considering paying full price for a phone) you will lose the discount, meaning you will pay $300/year more.
So if you're on More Everything I strongly recommend buying a Verizon branded N6 or switching carriers.
stevexyz0 said:
There are several extensive threads on this topic, including one titled FCC and Verizon.
To summarize, you will have the following difficulties:
1. Hard to activate a new SIM. You can eventually get past this.
2. If this phone is on your account's primary line you will not be able to make plan changes online (not through the mobile app and not through the website either).
3. If you are on a More Everything plan and eligible for the out-of-contract discount (which you must be if you're considering paying full price for a phone) you will lose the discount, meaning you will pay $300/year more.
So if you're on More Everything I strongly recommend buying a Verizon branded N6 or switching carriers.
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right. but op says hes fine with it. he just wanted to know if it would work.
simms22 said:
right. but op says hes fine with it. he just wanted to know if it would work.
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He says he's fine with it showing up as "unknown" but it's far from clear he's aware of the other issues. Who would want to pay $300/year more for no reason? Just buy the Verizon version.
stevexyz0 said:
He says he's fine with it showing up as "unknown" but it's far from clear he's aware of the other issues. Who would want to pay $300/year more for no reason? Just buy the Verizon version.
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I only want the 64 GB version which Verizon is not offering.
My work pays for my phone service. I have to buy the device.
I really want the M9 due to the smaller size, but it seems that I can't run GPE on the Vz M9 which is why I am looking at the N6. Folks with the 6" screens tell me that I will get used to the larger phone.
swieder711 said:
I only want the 64 GB version which Verizon is not offering.
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I see. Other than the issues I listed it should work well. A few people have complained about voicemail and HD Voice but ultimately those features do seem to work fine and I've had no issues with them.
swieder711 said:
I only want the 64 GB version which Verizon is not offering.
My work pays for my phone service. I have to buy the device.
I really want the M9 due to the smaller size, but it seems that I can't run GPE on the Vz M9 which is why I am looking at the N6. Folks with the 6" screens tell me that I will get used to the larger phone.
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Ah work pays! Now it all makes sense! [emoji14]
I came from a tiny Galaxy S3 screen and I was worried the N6 would be too big. It took about... five minutes and I would not go back to the tiny screens again.
Edit: BTW if you are on a "business plan" (where your work is the account administrator) you may have to jump through additional hoops to get VoLTE enabled but it is possible. Search these forums and lemme know if you have trouble finding the thread. Actually that may be true for all N6s not just Moto/GPE-purchased devices, not sure.
I am trying to activate an N6 from Amazon on Sprint, and they are saying only Sprint devices can be activated. Maybe I didn't do enough homework before buying this, but is that correct? I was under the impression that unlocked phones could go anywhere*. Can someone confirm before I send my phone back to Amazon?
Thanks!
*any major US carrier, btw mine is the XT1103 variant
bump, anyone?
Heading into the store today, but want to be armed with as much info as possible.
All devices should work on all networks, they are lying to you if they say it's not going to work.if
If they decline to give you a SIM and you already have a sprint phone with a SIM card, just put the SIM in your nexus. If your SIM is too big for the nexus, but a SIM cutter for $5 from amazon or eBay to cut your SIM to fit the nexus.
I'll keep updating this thread for reference if anyone else has a similar problem.
I went to the Sprint store today and the people there, at least my local one, are so much more helpful than customer care reps. Anyway, they were not able to activate it in the store either. Their system wasn't 100% explicit in giving the reason, but the guy I worked with believe the ESN to be in their system, but the phone was active on a 3rd party carrier (one of the smaller carriers). Since it was an Amazon Warehouse deal and appeared to be an open box, this is entirely plausible that someone activated and returned the phone. Him and another employee at the store said Amazon phones should activate no problem, so I am returning mine for a new one.
I did run an ESN check though Swappa, and they show it as clear and ready to activate, so it is hard to say what is really going on. I contacted Amazon and I have a BNIB replacement coming for mine, so hopefully all should be well.
I don't know if this applies to my situation since the Sprint store thought the ESN was in their system already (and several articles I've seen state that Sprint has whitelisted devices not from Sprint or Google Play), but here is some information from the SprintAMA account on reddit they may come in handy for someone about activating a non-sprint nexus. https://np.reddit.com/r/Sprint/comments/2mpr7s/update_regarding_the_nexus_6_from_motorola_on/”
jst07 said:
I'll keep updating this thread for reference if anyone else has a similar problem.
I went to the Sprint store today and the people there, at least my local one, are so much more helpful than customer care reps. Anyway, they were not able to activate it in the store either. Their system wasn't 100% explicit in giving the reason, but the guy I worked with believe the ESN to be in their system, but the phone was active on a 3rd party carrier (one of the smaller carriers). Since it was an Amazon Warehouse deal and appeared to be an open box, this is entirely plausible that someone activated and returned the phone. Him and another employee at the store said Amazon phones should activate no problem, so I am returning mine for a new one.
I did run an ESN check though Swappa, and they show it as clear and ready to activate, so it is hard to say what is really going on. I contacted Amazon and I have a BNIB replacement coming for mine, so hopefully all should be well.
I don't know if this applies to my situation since the Sprint store thought the ESN was in their system already (and several articles I've seen state that Sprint has whitelisted devices not from Sprint or Google Play), but here is some information from the SprintAMA account on reddit they may come in handy for someone about activating a non-sprint nexus. https://np.reddit.com/r/Sprint/comments/2mpr7s/update_regarding_the_nexus_6_from_motorola_on/”
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any us bought n6 WILL work just fine on sprint. if they are telling you no, then they are just clueless.
can you not request a sim card from sprint? do they not give those out? seems like people have this issue on sprint and verizon
simms22 said:
any us bought n6 WILL work just fine on sprint. if they are telling you no, then they are just clueless.
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Yep. I've dealt with poorly trained customer reps with Verizon before as well. The first guy I spoke with (which was on Sprint Chat) was pretty explicit that the phone had to be from Sprint. The next person I spoke to on Chat didn't really offer much information, other than suggesting I go to a store. The guys at the store were super helpful and said it shouldn't be a problem. It seems that in this case the phone may be already active on another network, but hard to say for sure. We'll see how it goes when my replacement gets here Saturday.
PolishDude said:
can you not request a sim card from sprint? do they not give those out? seems like people have this issue on sprint and verizon
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I've seen others had problems getting a SIM from Sprint. When I first came to Sprint I bought an LG G2 from Swappa (Sprint variant LS980) and they gave me a SIM with no hassle. I had cut down my SIM from that phone for the N6 but they went ahead and gave me a new one anyway* and said they'll give me one any time.
*A new nano sim for the replacement N6 when I receive it. I'm just letting my LG limp by without LTE until then.
jst07 said:
I've seen others had problems getting a SIM from Sprint. When I first came to Sprint I bought an LG G2 from Swappa (Sprint variant LS980) and they gave me a SIM with no hassle. I had cut down my SIM from that phone for the N6 but they went ahead and gave me a new one anyway* and said they'll give me one any time.
*A new nano sim for the replacement N6 when I receive it. I'm just letting my LG limp by without LTE until then.
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post in the sprint reddit :https://www.reddit.com/r/Sprint/
the mods are helpful and some employees there may be able to direct you. corp stores should be able to assist too.
When I got my N5, I had to go through 3 sim cards before I got one to work. Sprint CS is so behind the times when it comes to new technology, IMO.
Got my new nexus in today and activated without issue. Sprint wouldn't let me activate online for some reason so I took it to the store and it went fine.
This phone kicks ass btw
the store needs to put a click it ticket in to add the esn to their network, takes about 48 hours, and youll need a sim from them which the store can order or customer care can order.the part number for the sim is SIMGLW426C
Yeah sprint is a pain to activate devices not bought in their store, I've had friends with similar issues but with a Nexus 6 they've always been able to get it in the end.
Just a hassle...
zikronix said:
the store needs to put a click it ticket in to add the esn to their network, takes about 48 hours, and youll need a sim from them which the store can order or customer care can order.the part number for the sim is SIMGLW426C
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orangekid said:
Yeah sprint is a pain to activate devices not bought in their store, I've had friends with similar issues but with a Nexus 6 they've always been able to get it in the end.
Just a hassle...
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For whatever reason I couldn't activate the phone myself online, but the store was able to in about 15 mins. Glad I didn't have to wait a couple days for a click it ticket to go though.
You should request an invitation to the Google Project Fi! Then you can use both Sprint and T-Mobile as well as WiFi for calling. I'm just porting an unlimited data Verizon number over to Fi...
Sent from my Nexus 6 using Tapatalk
jst07 said:
I am trying to activate an N6 from Amazon on Sprint, and they are saying only Sprint devices can be activated. Maybe I didn't do enough homework before buying this, but is that correct? I was under the impression that unlocked phones could go anywhere*. Can someone confirm before I send my phone back to Amazon?
Thanks!
*any major US carrier, btw mine is the XT1103 variant
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I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. The model # was different tho... have you double checked yours?
shel692 said:
I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. I'll keep looking, I think you can probably activate, but you won't get LTE.... I'd send it back... or sell it.
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I appreciate the help, but this has been resolved. For the record, the Nexus 6 from Sprint or others absolutely works on Sprint so long as it is the XT1103 North American model, including LTE and CDMA. The XT1103 is the same phone sold by Sprint.
The original issue I had with Sprint had to do with my phone from Amazon being an open-box and previously/currently activated on another carrier.
shel692 said:
I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. The model # was different tho... have you double checked yours?
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its NOT a different model, its the same exact model. every nexus 6 that is sold in the united states is the exact same model, with the same radio, with the same available bands. and yes, it will work on project fi just fine. what you just said has nothing based in fact behind it. the only other version fir the n6, is the european/workd version, that isnt really sold in the united states, unless its in ebay or similar.