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[Solved] No notifications on Lollipop Lockscreen, help?

Hi there,
I got the update to Lollipop 5.0.2 (UK version 23.1.A.0.726) last night and I'm not sure what I've done wrong but I have no notifications on my lockscreen. I have a carrier-unlocked phone, and I'm not rooted and everything is completely stock.
Background: my previous phone was a Nexus 4 so I've had access to Lollipop for a month or so and had it all set up correctly on that phone.
What I would like is the "show cards to say which app has notifications but hide the actual message text on the lockscreen" option. I believe I have that turned on in Settings > Sound and notification > When device is locked > "hide sensitive notification content". That's exactly the setup I had on my Nexus 4 and it worked just fine. I've also set Gmail/Email/Whatsapp as "priority apps" under Settings > Sound and notification > App notification
Troubleshooting guesses:
I have my work email account on the phone which needs Exchange which increases the phone's security, could that be interfering? It already restricts my security options so that I can only unlock my phone with PIN/password, but I had it on my Nexus 4 and I could still get lockscreen notifications
I have stamina mode on, but I have whitelisted Whatsapp, GMail and Email to allow them to continue working
What currently happens is I wake my phone and get a completely blank lockscreen, swipe up and type my pin and then when I go back to my homescreen I have notifications in the notification bar. I'm getting notification sounds and a blinking LED, even when the screen is dark, but I wake the phone and see an empty lockscreen.
What am I doing wrong? (Sorry for my noobishness).

it's because of the exchange/enforced pin settings, see my reply on this thread

meaniez said:
it's because of the exchange/enforced pin settings, see my reply on this thread
Click to expand...
Click to collapse
I had a nexus 4 like the OP and notifications worked fine on my old phone running lollipop but now I have changed to the xperia Z3 c notifications don't work using the same exchange settings, so it seems to be related to the phone not the android version.
Sent from my D5803 using Tapatalk

there is an issue/bug/feature in the z3c lollipop version, whenever you're using enforced pin security the notifications are hidden, there was a whole discussion about this on the official sonymobile forums with a lot of angry people who updated their z3c to lollipop and now don't see notifications because of those settings, so i'm afraid i must insist that it has to do with lollipop, must be something the sony dev team tweaked

meaniez said:
there is an issue/bug/feature in the z3c lollipop version, whenever you're using enforced pin security the notifications are hidden, there was a whole discussion about this on the official sonymobile forums with a lot of angry people who updated their z3c to lollipop and now don't see notifications because of those settings, so i'm afraid i must insist that it has to do with lollipop, must be something the sony dev team tweaked
Click to expand...
Click to collapse
Sorry, that's what I meant. This is not a generic lollipop issue, or related to exchange, this is something specific Sony has done to the version of lollipop on the Z3c, i.e. Sony not Google.
Sent from my D5803 using Tapatalk

exactly, and the way to resolve it [until the next firmware update whenever that comes] is to use a 3rd party software, either that or downgrading back to kitkat

Solved!
Ok, so I've read your replies and had a few days to think and to google and I've managed to get notifications working on the lockscreen with an Exchange Active Sync account. I have Lollipop 5.0.2 (UK version 23.1.A.0.726), I do not know if this works for other versions.
Ok, there are three ways to get the lockscreen notifications working depending on what you prefer:
Method 1 - Simply re-add your Exchange account
If you like using Sony's email app to access your work emails then according to a thread on the Sony help forums (can't link, no link privileges) then do this.
Go to Email > Settings > Delete account. (That doesn't delete your emails, just your phone's access to them).
Go to Settings > Apps > All > Exchange Services and clear data/cache.
Restart phone.
Go to the Email app and re-add your work account.
Settings > Sound and Notifications to configure your lockscreen notifications.
Method 2 - Download a more up-to-date version of Exhange Services
AOSP Lollipop added the option to let the GMail app handle your Exchange email as a separate account within the app. This is what I'd become used to on my Nexus4 so this is what I've done on my Z3c. The version of Exchange Services that Sony bundles with Lollipop is 6.1, but there's a more recent version that you can download from apkmirror.com.
Here's what I did:
Go to Email > Settings > Delete account. (That doesn't delete your emails, just your phone's access to them).
Go to Settings > Apps > All > Exchange Services and clear data/cache *and* disable it.
Restart phone
Go to apkmirror.com on your phone, search for "Exchange Services" and download Exchange Services 6.5-1729047. Install the apk.
Open the GMail app > Settings > Add account. You now should have an option to add an Exchange corporate account. This will not merge your work email with your GMail account, instead you'll be able to toggle between the accounts.
Finally, Settings > Sound and notification > to set up your lockscreen notifications.
Method 3
Download an alternative email client as various others upthread have mentioned.
I hope this helps
P.s. Usual disclaimer about doing things at your own risk etc ...

Lyriel said:
Ok, so I've read your replies and had a few days to think and to google and I've managed to get notifications working on the lockscreen with an Exchange Active Sync account. I have Lollipop 5.0.2 (UK version 23.1.A.0.726), I do not know if this works for other versions.
Ok, there are three ways to get the lockscreen notifications working depending on what you prefer:
Method 1 - Simply re-add your Exchange account
If you like using Sony's email app to access your work emails then according to a thread on the Sony help forums (can't link, no link privileges) then do this.
Go to Email > Settings > Delete account. (That doesn't delete your emails, just your phone's access to them).
Go to Settings > Apps > All > Exchange Services and clear data/cache.
Restart phone.
Go to the Email app and re-add your work account.
Settings > Sound and Notifications to configure your lockscreen notifications.
Method 2 - Download a more up-to-date version of Exhange Services
AOSP Lollipop added the option to let the GMail app handle your Exchange email as a separate account within the app. This is what I'd become used to on my Nexus4 so this is what I've done on my Z3c. The version of Exchange Services that Sony bundles with Lollipop is 6.1, but there's a more recent version that you can download from apkmirror.com.
Here's what I did:
Go to Email > Settings > Delete account. (That doesn't delete your emails, just your phone's access to them).
Go to Settings > Apps > All > Exchange Services and clear data/cache *and* disable it.
Restart phone
Go to apkmirror.com on your phone, search for "Exchange Services" and download Exchange Services 6.5-1729047. Install the apk.
Open the GMail app > Settings > Add account. You now should have an option to add an Exchange corporate account. This will not merge your work email with your GMail account, instead you'll be able to toggle between the accounts.
Finally, Settings > Sound and notification > to set up your lockscreen notifications.
Method 3
Download an alternative email client as various others upthread have mentioned.
I hope this helps
P.s. Usual disclaimer about doing things at your own risk etc ...
Click to expand...
Click to collapse
Method 1 seems to have worked for me [emoji3]
Sent from my D5803 using Tapatalk

pin/pass lock removal needed after Android 6 Marshmallow

After upgrading to Android 6 and doing a factory wipe on my Nexus 6 it now requires me to use pin or pass locks so that I can add my exchange email accounts. I never like this as I am always checking my phone so to keep entering a pin is a pain. If I go into Device Administrators I can disable email but it deleted the email accounts.
Is there anyway I can disable/remove the use of a pin to unlock the phone but still have my exchange email accounts? Why has this suddenly changed in Android 6, it wasn't a requirement when I was running Lollipop?

Turn on Smart Lock either with a bluetooth connection or a location.

I can't, smart lock is greyed out

Prototypeuk said:
After upgrading to Android 6 and doing a factory wipe on my Nexus 6 it now requires me to use pin or pass locks so that I can add my exchange email accounts. I never like this as I am always checking my phone so to keep entering a pin is a pain. If I go into Device Administrators I can disable email but it deleted the email accounts.
Is there anyway I can disable/remove the use of a pin to unlock the phone but still have my exchange email accounts? Why has this suddenly changed in Android 6, it wasn't a requirement when I was running Lollipop?
Click to expand...
Click to collapse
It is a requirement set by who ever runs your Exchange system, that is what I do for a living. Why you didn't see in on lollipop I can't answer, perhaps they just turned it on in Exchange. But that seems like a heck of a coincidence that they did it at the same time you upgraded. Maybe you set it up before they added the requirement and your phone didn't see the change until you wiped it and reset it up. That would surprise me to. Dunno.
What I do is I use the Nine email app for my Exchange account, it allows you to set the Exchange pin requirement to just that app. It is also much better on battery than using the Gmail app.

I run the mail server so I can tell you that I know for sure I didn't change anything on it. The mail server is Kerio Connect not Exchange by Microsoft. That's really odd if you say it is the server which sets that security policy because as I said until I upgraded I didn't have to use a pin

Prototypeuk said:
I run the mail server so I can tell you that I know for sure I didn't change anything on it. The mail server is Kerio Connect not Exchange by Microsoft. That's really odd if you say it is the server which sets that security policy because as I said until I upgraded I didn't have to use a pin
Click to expand...
Click to collapse
Check the settings for the ActiveSync policy in Kerio and see if it is turned on. I just tested my Exchange server with 6. If I turn it off in Exchange the phone does not require a pin/password. As soon as I turn it back on it requires one.

TonikJDK said:
Check the settings for the ActiveSync policy in Kerio and see if it is turned on. I just tested my Exchange server with 6. If I turn it off in Exchange the phone does not require a pin/password. As soon as I turn it back on it requires one.
Click to expand...
Click to collapse
I've checked the settings and there is nothing enabled. I tried installing Nine and it worked fine without a pin but my trial has now ended and I don't want to have to pay for an app that I didn't use to need

Set a simple pattern lock in Settings > Security. Then set the Automatically lock to 30 minutes and turn off Power button instantly locks. Go into Smartlock and add a trusted device, like bluetooth headset, smartwatch, or other bt device. And/or add one or more trusted places. If in a trusted place or using a trusted device, you won't have to unlock. Also, it won't lock for 30 minutes after you unlock it if you have had to. These steps have allowed me to almost never have to unlock with my pattern.

Axon Pro Security issues

Hi guys surely this is an easy fix but I can't seem to find it. I have been using a pattern lock on my phone quite some time but now I would like to go back to none but now for some reason it's not an option for me. I have tried clearing credentials, and removing guest profile and it still saying the same thing. Can anyone help me out?

Are you using company email? After I added my company Outlook email account, I'm forced to use pattern/pin/password lock. This can't be disabled otherwise than removing exchange/Outlook account.

Can't get New Contacts to sync from Phone to Google

I've tried clearing cache, wiping, reinstalling a new Rom, new Gapps. No matter I try I can't seem to get new contacts which I create on my device to then get synced to my Google account.
*Yes, I'm saving my new contact to my Google account (not to my phone's SIM card)
*Yes I've made sure that Contacts is syncing, and have tried forcing a manual sync numerous times. It says that has synced, and will even download new contacts I create on my Google account (on a computer)
Any ideas?
Running CrDroid 7.1.2
Nexus 6

Which contacts app are you using? Not familiar with that ROM so I don't know if it might come with an AOSP contacts app?
In the google app, in the edit contact screen, right at the top (under the picture) is where it'll tell you where it is saving the contact. Just to double check that account is correct on the contacts that aren't syncing?
In settings -> apps -> contacts app, are the permissions all enabled? Is there more than one contacts app listed? If so, disable the one you're not using.
I think you said you checked this, but in settings -> apps -> accounts -> Google is contacts enabled? And settings -> apps -> accounts -> the 3-dot menu is auto-sync checked?
There's always the age-old; turn sync on/off multiple times thing ☺
The last thing I would try is to remove the account from my phone then add it back. There was a day when that process felt like part of the ROM flashing procedure. ?

jon.s.nelson said:
... I create on my Google account (on a computer)
Click to expand...
Click to collapse
First try https://mail.google.com to check if you logged in with the same account on your phone.

NLBeev said:
First try https://mail.google.com to check if you logged in with the same account on your phone.
Click to expand...
Click to collapse
I am. Is that a problem?
*edit: I signed out from the browser, and still have the issue.

jon.s.nelson said:
...I signed out from the browser, and still have the issue.
Click to expand...
Click to collapse
That was only to check the internet connection and access to your Gmail account.
The post of @ktmom doesn't solve the sync issue. In that case you could try to install the Google contacts app from the play store.

@NLBeev
@jon.s.nelson
I assumed that there was internet available since in the OP it was stated that contacts which had been updated online via a PC were being downloaded to the phone.
The choke point seems to be getting the contacts created on the phone to sync up to google. That's why I focused on app related issues, with the end point being a hiccup in the actual account on the phone.

ktmom said:
... I focused on app related issues, with the end point being a hiccup in the actual account on the phone.
Click to expand...
Click to collapse
Yes. The security update of September contains a new Google contacts app.

Good to know. I'm using PN and we don't have an update yet.

Cant disable sync in Pie.

Hello. Having problems with google account sync options in android pie. Have no toggles on the side to turn it off. The only thing i can do is disable contact syncronisation app. But if i do that, google contacts (the app) doesnt show any contacts after reboot.
I imported contacts from sd card, but after reboot they are gone. Looked in my sons Moto One, and he lacks toggles to. Im i forced to sync my data with google?

MrsBabar said:
Hello. Having problems with google account sync options in android pie. Have no toggles on the side to turn it off. The only thing i can do is disable contact syncronisation app. But if i do that, google contacts (the app) doesnt show any contacts after reboot.
I imported contacts from sd card, but after reboot they are gone. Looked in my sons Moto One, and he lacks toggles to. Im i forced to sync my data with google?
Click to expand...
Click to collapse
Go to settings/accounts/Google/sync
The options are there.

I dont have the toggles on the right. Strange....
I cant choose what so sync....

MrsBabar said:
I dont have the toggles on the right. Strange....
I cant choose what so sync....
Click to expand...
Click to collapse
That is odd. I'm on pie and have them. I'm on march security patch though. March also brought 1 button nav and digital well being, so maybe your next update will have it.

Solved it. I had to enable autosync first, then the toggles are present. Then i toggled everything of, went back an disabled autosync. Now it says disabled an it sticks after reboot. Sorry for my lack of brainactivity.... He he