[Q] Trouble connecting to PC - Xperia Z3 Compact Q&A, Help & Troubleshooting

EDIT: Solved Turns out it was the USB port not my phone. my HTC One XL had the same issue till I changed ports.
So I am trying to connect my Z3C to my PC to enable helium so I can get my backed up app data. My first problem is that my computer doesn't recognize that the device is plugged in. I don't even get the sound from a device being plugged in. The phone charges over usb but i can't access it in anyway. I downloaded sony PC companion app but still nothing. any help is greatly appreciated.
Has anyone had similar issues?

Related

[Q] Phone undetectable in Kies

all right, I recently received my phone back from repair shop (screen was damaged) and I've left my original Samsung data cable at my mums place for her to charge her Nokia and I've ordered a new spare one from Amazon for £2.
When I try to connect to the PC, I can browse my folders and copy stuff to and fro from the phone, but the only problem is that Kies doesn't recognise my phone when connected in Kies mode. it says connected on the phone, and connecting in Kies, but never connects!.
I've reinstalled Kies, Samsung drivers, and even Windows Media Player! rebooted my laptop and phone number of times, and still I cannot connect. Also, from what I can remember, when I connected my phone to laptop, it would have installed USB MTP driver. now when I connect it, it doesn't install it. I don't have an USB MTP driver, but I've installed SAMSUNG_USB_Driver_for_Mobile_Phones_x86.exe drivers.
Is this cable fault or is Kies acting weird? I suspect its cable fault. What do you guys think? How do I connect my phone to Kies?
As far as I remember, Samsung requires you to use the original cable for use with Kies. I don't know how they detect ist, but they do check. I suspect this to be your problem.
Solution: Call your mum and ask for a cable exchange
Hi, thanks for your help. Can someone link me to a store which sells data cable that can detect phone in Kies?
thanks in advance.
anyone with any info on the cables?
re
hi there i had broplems with my phone and checked usb cable properties to get my phone working.
Noticed that nokia usb cable aint using pin 4 or 5 so you shuold get a cable with every pin in use.
err.. what? that didn't even make sense to me.
I was asking if anyone knew any online retailer who could sell me galaxy s cable so that it could be used with kies?
surely someone knows where to buy an original cable!

[Q] Urgent!!! USB NOT WORKING!!

recently i am faceing a lot of problems with the usb of my phone. it charges but doesnt connect to the pc plus it sometimes doesnt charge too i have to switch the phone off to charge it then.
my phone itself is not detecting the usb as when it does it pops up the usb debug icon on the status bar but it is not doing so.
Need help real bad!!
susmit95 said:
recently i am faceing a lot of problems with the usb of my phone. it charges but doesnt connect to the pc plus it sometimes doesnt charge too i have to switch the phone off to charge it then.
my phone itself is not detecting the usb as when it does it pops up the usb debug icon on the status bar but it is not doing so.
Need help real bad!!
Click to expand...
Click to collapse
I've been working with another member on this issue. Go here and read through my suggestions and see if one helps. The first thing I would try, is to uninstall sync manager and all drivers for the phone from your pc. Then, connect the phone and see if it reinstalls sync and the drivers. I hope this helps.
kibmikey1 said:
I've been working with another member on this issue. Go here and read through my suggestions and see if one helps. The first thing I would try, is to uninstall sync manager and all drivers for the phone from your pc. Then, connect the phone and see if it reinstalls sync and the drivers. I hope this helps.
Click to expand...
Click to collapse
yaa i have gone throught ur post a wyle bak. i tried it all. but there is no use. :crying:
I had same prob few days back. My htc one would behave madly. When i accept call automatically speaker gets on. It would not charge either by charger or by usb connection. Usb wouldn't recognize either.
See this psot
http://forum.xda-developers.com/showthread.php?t=2417377
Also see this
http://forums.androidcentral.com/htc-one/290813-htc-one-not-charging-usb-not-recognizing.html
I think is problem is large. After update htc one sucks. no doubt it added some great features. Or it may be hardware prob as always with HTC specially with HTC one X
usb problem
mine has also stopped working. does charge but not connecting to computer . running xp so drivers ok . definitely phone problem as friends htc one connects fine..
Disable usb debugging, it will connect
Sent from my One using xda app-developers app
usb problem
thanks , but tried everything. wont connect in fastboot, recovery or anything. cannot relock bootloader or return to stock so just returning it for warranty as it is with fingers crossed. unless someone can tell me if possible without connecting to pc.
are you using a usb 3.0 port
usb problem
usb 2.0 . i have two friends with htc one's and they both connect just fine.
Same issue here! Last night pulled my phone out and it said "incompatible charger, please use original charger". I wasn't even charging the phone, and now it wont charge or connect to PC unless the phone is off. Tried turning off debug/developer/power save/fastboot/ etc with no luck so far.

[Q] USB/Charging Issue. Need help

Hello. I have been using S4 for few months now and had it rooted. It is an amazing phone and work perfectly well
Recently all of sudden, when I put my cable in for charging, my phone wont detect it. Nothing happened on the screen (no "charging sign written", no lightning sign at the top right corner). But if you just leave it as it is, the phone will be charge to full.
Same with the USB as well. I had no problem of connecting my phone to my PC via USB before. But now my PC cant detect my phone anymore even with KIES.
Both of these problems turn out at the same time. Initially I assume something might be wrong with the usb port of my phone or something hardware related.
Weird enough, when I try connecting the phone to my PC in Odin Mode, the PC can detect my phone.
I had tried unroot my phone with a stock firmware and the problem is still persist. Had google around and find no solutions.
Anyone had any idea to work around this problem? It is really troublesome to not be able to connect my phone to my PC
Do you have the latest drivers installed? Have you tried a different cable? A different USB port?
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Yeap. Latest driver. Different cable. Different usb port. Different power source. Nothing work
apexiology said:
Yeap. Latest driver. Different cable. Different usb port. Different power source. Nothing work
Click to expand...
Click to collapse
try un-installing the device drivers from pc. then reinstall again.
did that too. not working.
I dont think the problem is the pc driver. As I mentioned before. when I go into odin mode. it can detect my phone.
And its not only usb that cannot be detected.
Had problem with the charging too as what I mentioned above even when I charge using a power source directly

[Q] USB not recognised in windows

Hi
Can anyone help me please.....?
I recently updated my HTC ONE M7 to lollipop and since then my PC cannot recognise the phone.
I have tried a variety of USB cables but still nothing.
I have also tried different PC's to resolve this issue.... still nothing.
The phone charges ok ... so no issues on the charging side.
One more question...... from the phones system menu where can I control or setup what happens when using a USB Cable, connecting to a PC ?
Orginally, the phone was set up as Storage device but now i get nothing.
Any help would be great.
Thanks
amebb said:
Hi
Can anyone help me please.....?
I recently updated my HTC ONE M7 to lollipop and since then my PC cannot recognise the phone.
I have tried a variety of USB cables but still nothing.
I have also tried different PC's to resolve this issue.... still nothing.
The phone charges ok ... so no issues on the charging side.
One more question...... from the phones system menu where can I control or setup what happens when using a USB Cable, connecting to a PC ?
Orginally, the phone was set up as Storage device but now i get nothing.
Any help would be great.
Thanks
Click to expand...
Click to collapse
Problem solved !!!
On my phone the CHarger / mini USB Socket was the issue......
I changed that faulty part and now everthing works good.
Thanks

Phone won't mount/connect to pc

I made a thread on here previously about an issue I had with my phone not going past the bootscreen and finally got it resolved. The problem I'm having now though is when I plug it up to my pc with the usb cable, i don't receive a prompt on the computer for connecting the phone so i can transfer files. I've got htc sync manager installed, which I believe is supposed to install the drivers as well for the phone? I've turned on the developer options and enabled usb debugging, still with no luck. I know the cable is good because I can connect my eReader and it syncs up fine with the pc. What else could I do to get it to connect?

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