I purchased a XT1064 for my wife. She has been experiencing the following issue
At random when trying to play videos via the youtube app the video plays for maybe half a sec and then stops.You see the play icon and you can press it all you want but the videos only play for half a sec
I cleared all the data and tested then uninstalled updates and data and tested and then uninstalled the app and same thing.
Only thing that corrects issue is rebooting the device
Then after maybe a day or 2 the issue returns
Any clues? Couldn't find any similar threads on this
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Hello all, just upgraded my Samsung Captivate (great phone for hacking, rooting!) for this phone.
Last night I was watching a lot of YouTube videos on wifi and the phone would randomly reboot.
Settings and cures:
Disabled all of the ATT apps. I was using their wifi management tool, but disabled it after I thought it was causing the reboots. I was able to watch four or five videos in a row, then the reboots started again.
Had Amazon Appstore installed and PSM store. Uninstalled PSM and it did not stop the reboots.
Tried resetting settings, it did not stop the reboots.
Factory Data Reset (which is what the ATT store would have me do if I called them)
It appears to have fixed the reboots, but it's also using a YouTube version at least 1 or 2 versions old. I'm wondering if that's the problem. I did try to uninstall the update last night, but I didn't reboot the phone. I think it was still using the new version of YouTube.
I'd like to know if anyone else has had this problem with the Xperia TL (I found some that have, but no resolution beyond using tubemate??)
I'm going to update my youtube app tonight I'll let you know if the reboots return. I watched a dozen or more videos on the old version this morning and it was rock solid even with stream loss.
So after updating YouTube to the latest version and re-install the Amazon appstore it's still humming along fine. I viewed probably 20 - 30 videos in a row last night with no random reboots.
That leaves disabling the ATT apps.
EDIT:
Disabled the same ATT apps I had disabled before and still no random reboots... Chalk it up to something screwy on the original configuration. It seems to be all fixed.
So I just installed the latest update for my P7 v 3.0 (b609), and now apps are kind of resetting while I'm using them.
For example:
- using the camera and if I'm in the settings, after 20-40 seconds the apps resets, goes out of settings and back to camera.
- Watching movies on youtube every 20-40 seconds the movie stops. and I have to start it again.
- watching snaps on snapchat every 20-40 seconds the app resets and goes out of the snap im watching...
Anyone have similar problems, or know what to do about it?
EDIT:
So apparantly i fixed it. Not sure how, but camera no longer resets, I can watch a whole youtube video without interruption, and snapchat is working.
The stuff I did between writing first post and now is, downloaded Root Checker, updating Kinguser, downloaded snapchat again.
Stuff that didn't work: factory reset phone, change screen from 1080 to 720.
Hope this can help others with similar problem, and that I don't get those problems back
Hi so i asked over at the Motorola owners forums but nobody over there could resolve my issue. This is what's going on: So when I go to watch videos on the YouTube app on WiFi or Mobile data the video will start to play and then like 10 seconds in the video will stop and it will say "problem loading video tap to retry" so I tap to retry sometimes it works but most of the time it just keeps loading and never does anything. Once that happens all other streaming media apps don't work like Spotify won't play music as well as local mp3's that I have on my device. After a reboot then I'm able to play every thing again until it happens again. I've done a cache wipe and a factory reset without automatic backup/restore on as well as turning awesome player off in the developers options. And that has not changed anything. Any ideas on what to do? Also i'm not rooted i'm on stock firmware.
mjf042 said:
Hi so i asked over at the Motorola owners forums but nobody over there could resolve my issue. This is what's going on: So when I go to watch videos on the YouTube app on WiFi or Mobile data the video will start to play and then like 10 seconds in the video will stop and it will say "problem loading video tap to retry" so I tap to retry sometimes it works but most of the time it just keeps loading and never does anything. Once that happens all other streaming media apps don't work like Spotify won't play music as well as local mp3's that I have on my device. After a reboot then I'm able to play every thing again until it happens again. I've done a cache wipe and a factory reset without automatic backup/restore on as well as turning awesome player off in the developers options. And that has not changed anything. Any ideas on what to do? Also i'm not rooted i'm on stock firmware.
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This is related to the sound module/driver and no known fix is available afaik.Probably Motorola will issue a patch for this along with several other issues.
liveroy said:
This is related to the sound module/driver and no known fix is available afaik.Probably Motorola will issue a patch for this along with several other issues.
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ok thank you for letting me know. hopefully they fix this because its annoying.
liveroy said:
This is related to the sound module/driver and no known fix is available afaik.Probably Motorola will issue a patch for this along with several other issues.
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Click to collapse
it seems it was fixed in the maintenance update. im not experiencing this glitch anymore so far.
mjf042 said:
it seems it was fixed in the maintenance update. im not experiencing this glitch anymore so far.
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Click to collapse
Good to know, that probably means that the sound cracking issue is gone too.
liveroy said:
Good to know, that probably means that the sound cracking issue is gone too.
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well after playing it with for a few days im getting the youtube video glitch again but no sound crackle as of yet. Disappointing
I was really hoping the update released this week fixed the Youtube bugs. mjf042, did you receive the update this week?
mjf042 said:
well after playing it with for a few days im getting the youtube video glitch again but no sound crackle as of yet. Disappointing
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Oh snap, disappointing indeed.
Lately it seems that my stock Note 5 plays videos once out of every 5-6 tries. It struggles to play videos I recorded too. Most of the time when I try to play a YouTube video it will play the first few frames then starts to stutter then stop playing altogether. I thought it was a YouTube thing so I uninstalled it's updates, cleared data and disabled it, then re-enabled it, updated it and still had issues. I also have noticed I have the same issue with Snapchat, Facebook, TheCHIVE and other apps. I'm running stock 5.1.1. I read somewhere about going into developer settings and turning off NuPlayer and use AwesomePlayer instead. I tried that but it yielded the same result. Does anyone have any other ideas? I really don't want to wipe the phone.
Anyone? I cant seem to find the root cause of the issue :/
Ever since I bought my Nokia 8, I haven't been able to play any Facebook videos smoothly. I click on the video, it starts and stops. Then I have to hit the play button over and over. Sometimes it pauses, shows the loading thingy but audio keeps going and finally it crashes the app and re-opens it at the beginning of my timeline. I am hating this problem so much. I contacted Nokia support twice and after making me uninstall and reinstall the app again they came to the conclusion it's FB's fault. They say it may be also my internet connection which I am sure is wrong as I use other six devices at home and work and all work perfectly but my Nokia. I submitted a report on Facebook but they haven't responded yet. Does someone here have a similar issue? Should I take it to warranty to have them check it out? Thanks!
Hmm strange I have no issue like that. Have you tried some other app like YouTube or Vimeo.
Try the Facebook web page also.
I used to have that issue but not noticed it so much these days. Specially after going to oreo beta. Videos used to stop like a thumbnail and audio used to play in the background. Worked only is full screen till I moved the slider to rewind or move forward and that used to crash the app every single time. Multiple feedbacks given to Nokia and FB and I am not sure which one fixed it but it is working AOK now.
Calm down. It's an issue with the facebook app, not with the phone. A lot of people including me faced this issue regardless of the phone make.