At&t Note 5 - Videos often don't play - Galaxy Note5 Q&A, Help & Troubleshooting

Lately it seems that my stock Note 5 plays videos once out of every 5-6 tries. It struggles to play videos I recorded too. Most of the time when I try to play a YouTube video it will play the first few frames then starts to stutter then stop playing altogether. I thought it was a YouTube thing so I uninstalled it's updates, cleared data and disabled it, then re-enabled it, updated it and still had issues. I also have noticed I have the same issue with Snapchat, Facebook, TheCHIVE and other apps. I'm running stock 5.1.1. I read somewhere about going into developer settings and turning off NuPlayer and use AwesomePlayer instead. I tried that but it yielded the same result. Does anyone have any other ideas? I really don't want to wipe the phone.

Anyone? I cant seem to find the root cause of the issue :/

Related

gallery keeps crashing

okay the nexus one gallery is borken. watching any videos no matter what source it is from, it will mess up.
99% of the time after watching a couple of videos, it starts screwing up. sometimes it will play 1 frame of the video and then just play the audio. sometimes it will crash and make me force close. this happens to videos that are 100% compatible with the phone, ive even played many of these videos before without trouble, and then randomly it starts causing crashes. sometime it even says cannot play video WHEN THE VIDEO WAS ALREADY PLAYING 100% FINE AND NOW IM FORCED TO CLOSE THE VIDEO!!.
i went from an iphone 3g to a nexus one, ended up spending allmost twice as much for a phone that cant even play videos.
i need help, this is very frustrating.
EDIT: also every time i restart my phone, i get the error that the process com.android.launcher2 and stopped working, and force close is th only option. this happens EVERYTIME!. i have not done anything that could harm my phone, infact i rarely even use it outside of web browsing, calling and texting, and maps.

[solved] Xperia TL random YouTube reboots

Hello all, just upgraded my Samsung Captivate (great phone for hacking, rooting!) for this phone.
Last night I was watching a lot of YouTube videos on wifi and the phone would randomly reboot.
Settings and cures:
Disabled all of the ATT apps. I was using their wifi management tool, but disabled it after I thought it was causing the reboots. I was able to watch four or five videos in a row, then the reboots started again.
Had Amazon Appstore installed and PSM store. Uninstalled PSM and it did not stop the reboots.
Tried resetting settings, it did not stop the reboots.
Factory Data Reset (which is what the ATT store would have me do if I called them)
It appears to have fixed the reboots, but it's also using a YouTube version at least 1 or 2 versions old. I'm wondering if that's the problem. I did try to uninstall the update last night, but I didn't reboot the phone. I think it was still using the new version of YouTube.
I'd like to know if anyone else has had this problem with the Xperia TL (I found some that have, but no resolution beyond using tubemate??)
I'm going to update my youtube app tonight I'll let you know if the reboots return. I watched a dozen or more videos on the old version this morning and it was rock solid even with stream loss.
So after updating YouTube to the latest version and re-install the Amazon appstore it's still humming along fine. I viewed probably 20 - 30 videos in a row last night with no random reboots.
That leaves disabling the ATT apps.
EDIT:
Disabled the same ATT apps I had disabled before and still no random reboots... Chalk it up to something screwy on the original configuration. It seems to be all fixed.

[Q]Need help with odd YouTube issue on XT1064

I purchased a XT1064 for my wife. She has been experiencing the following issue
At random when trying to play videos via the youtube app the video plays for maybe half a sec and then stops.You see the play icon and you can press it all you want but the videos only play for half a sec
I cleared all the data and tested then uninstalled updates and data and tested and then uninstalled the app and same thing.
Only thing that corrects issue is rebooting the device
Then after maybe a day or 2 the issue returns
Any clues? Couldn't find any similar threads on this

[Q] Apps "resets" p7, emui 3.0 (b609)

So I just installed the latest update for my P7 v 3.0 (b609), and now apps are kind of resetting while I'm using them.
For example:
- using the camera and if I'm in the settings, after 20-40 seconds the apps resets, goes out of settings and back to camera.
- Watching movies on youtube every 20-40 seconds the movie stops. and I have to start it again.
- watching snaps on snapchat every 20-40 seconds the app resets and goes out of the snap im watching...
Anyone have similar problems, or know what to do about it?
EDIT:
So apparantly i fixed it. Not sure how, but camera no longer resets, I can watch a whole youtube video without interruption, and snapchat is working.
The stuff I did between writing first post and now is, downloaded Root Checker, updating Kinguser, downloaded snapchat again.
Stuff that didn't work: factory reset phone, change screen from 1080 to 720.
Hope this can help others with similar problem, and that I don't get those problems back

Facebook videos pausing, freezing and crashing

Ever since I bought my Nokia 8, I haven't been able to play any Facebook videos smoothly. I click on the video, it starts and stops. Then I have to hit the play button over and over. Sometimes it pauses, shows the loading thingy but audio keeps going and finally it crashes the app and re-opens it at the beginning of my timeline. I am hating this problem so much. I contacted Nokia support twice and after making me uninstall and reinstall the app again they came to the conclusion it's FB's fault. They say it may be also my internet connection which I am sure is wrong as I use other six devices at home and work and all work perfectly but my Nokia. I submitted a report on Facebook but they haven't responded yet. Does someone here have a similar issue? Should I take it to warranty to have them check it out? Thanks!
Hmm strange I have no issue like that. Have you tried some other app like YouTube or Vimeo.
Try the Facebook web page also.
I used to have that issue but not noticed it so much these days. Specially after going to oreo beta. Videos used to stop like a thumbnail and audio used to play in the background. Worked only is full screen till I moved the slider to rewind or move forward and that used to crash the app every single time. Multiple feedbacks given to Nokia and FB and I am not sure which one fixed it but it is working AOK now.
Calm down. It's an issue with the facebook app, not with the phone. A lot of people including me faced this issue regardless of the phone make.

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