[Q] Incoming calls is lost, bad reception? - Galaxy S III I9305 (4G LTE + 2GB RAM) Q&A, Help &

Hi,
I have a Samsung S3 LTE (I9305) for Europe use. After last repair(swtiched middle parts near mic port) I have hade friends telling me that thay have called me but the phone never registered any calls? Its not often I hear it but from time to time. Apart from this the phone if working great, never problems to call or during calls.
I have switched the microsim card and I set the phone to use 3G because 4G is not that great here. It always have full bars with 3G and in the status menu it says -69 to -73 dBm 20 asu HSPA(network). If I switch to 4G I will get 1 bar and it says -102 to 105 dBm 34-37 asu LTE
If I send it on service and thay dont find any problems, I will have to pay for the shipping and troubleshooting.
Could there be something wrong with the phone?

Related

Diamond and UMTS is working fine? (Or worse than Cruise?)

Hello I bought the Diamond yesterday, I'm very satisfied except for the UMTS signal.
I already have a Touch Cruise (it didn't work in UMTS so HTC repaired it on warranty and now it works like a charm).
In the last 48 hours I had Diamond and Cruise one next to the other, and Diamond has always 2 lines less:
* when Cruise is in HSDPA with 4 lines, Diamond is in HSDPA with 2 lines
* when Cruise is in HSDPA with 2 lines, Diamond is in GSM.
Is this normal?
Many thanks in advance.
J.
Everyone has it i have also a TC and indeed, its shows always 2 lines more then the TD.
Same here my htc diamond has always two lines less than my htc kaiser.
The diamond has really a poor UMTS signal reception. I hope they will be able to boost it with a new ROM.
Same here
before with TC i got 2 lines 3G now non
Thanks for your feedback!
So it seems to be a common problem.
Today I checked during all the day, moving from a city to another city, half the time the Cruise had more lines, half the time they had the same.
Other feedbacks? Thanks
same problem here in austria. before i had full signal with my sony erricson t650i, now with the touch diamond i only have the half signal strength...
Well, it doesnt give many bars, but it works like hell here.
When using it as a modem (I often do on the road) I get speeds upto 150kb/s for browsing and emailing and that is just perfect for everything.
My 3G Reception is also VERY Bad.....
I´m using the latest Radio ROM 1.00.25.03.
Because of this weak 3G Recepion the Diamond changes to GSM very often, this eats the Battery up in about 6-8 Hours.....Even if I don´t play around much and the 3G Coverage here is excellent.....
Diamond: 1-2 Bars
Nokia E51: Always full Bars (-87dBm and up)
Hopefully Reception will be better with a new Radio ROM.
If it´s an Antenna issue.........DAMN!!!
I never had a Mobile with THAT bad 3G Reception.
BtW: GSM Reception is fair to good.... could be better also....
Poor 3G signal
That's right,
I have also very poor 3g signal, even though I live in the city area. I have also missed incoming/outgoing calls because the poor 3G signal.
That's not nice
same prob here (big city)
switched manually to gsm not to loose calls
Are you sure this is just 3G and not worse reception in general (ie due to smaller antenna in Diamond)?
in gsm mode i never experienced any trouble with calls.
in auto mode diamond switches to 3g (half signal strength), but one can't call me
wcg-tom said:
in auto mode diamond switches to 3G (half signal strength), but one can't call me
Click to expand...
Click to collapse
Uh, this sounds even worse. Having a bad reception is one thing but showing a "fake reception" is a complete different level of bug.
Just to ensure that I did not get you wrong: You see a 3G reception (e.g. 2 or 3 bars) but the phone does not receive incoming calls and the caller is redirected to your mailbox instead?
foo said:
Uh, this sounds even worse. Having a bad reception is one thing but showing a "fake reception" is a complete different level of bug.
Just to ensure that I did not get you wrong: You see a 3G reception (e.g. 2 or 3 bars) but the phone does not receive incoming calls and the caller is redirected to your mailbox instead?
Click to expand...
Click to collapse
yes, got me right.
in my case it's not the mailbox, just a message ("not available" or something like that) because of my settings, but that's petty.
thats why i manually switched to gsm. for using 3g (internet) i have to swith this back again.
annoying!
wcg-tom said:
in gsm mode i never experienced any trouble with calls.
in auto mode diamond switches to 3g (half signal strength), but one can't call me
Click to expand...
Click to collapse
This should not happen, even when I have the minimum bars in 3G or H others can call me.
When you have full bars in 3G does it work?
same here, although i found that switching off umts and just using plain 3g solved the issues.
jwalker said:
This should not happen, even when I have the minimum bars in 3G or H others can call me.
When you have full bars in 3G does it work?
Click to expand...
Click to collapse
yes. when it's stable at full bars or even H, i can use it.
but i deacivated 3g anyway because of powersaving. only using it for web access.
there's a tool for switching 3g in comm manager easily, now i'm happy so far.
So, is it phone or is it just peace of s***?
Hi All
Do you have any fresh idea could it(lousy 3g signal) be hardware or software related issue?
The globe is full of small 3g phones without that kind of problem. That's why I really hope this issue could be fixed with the new ROM radio version...???
I hope I'm right, because if the pain is hardware related, we all have bought pretty expencive peace of crap -not the phone. It is not acceptable if the incoming / outgoing calls are missed!
Same problem, poor 3G reception .
Cruise was far better for receiving 3G signal.
Hope it is software only....

Diamond drops from HSDPA -> G/3G during calls

Hi all, I'm wanting to know if anyone else seems to be experiencing an issue where during a call the signal icon will change from H to G and the quality of reception / voice also drops to what resembles a non-3G phone.
This seems to happen quite often regardless if the call is inbound or outbound. I can be sitting at my desk and have what appears to be full reception with the H icon, then 2-3 minutes into a call (still sitting at my desk) the icon will change to G and from the quality degradation it must be reducing to 2G... why is this? I could understand if I was walking around but it happens regardless and will never go back up to H during a call only once the call has ended... is this a limitation of the cell network/carrier?
I'm using Dutty's v4, radio 1.09.25.23, Olinex 1.93 hardspl. Network carrier is Optus and I'm located right in the middle of the city - Melbourne, Australia.
I'm wanting to try some of the newer Raphel radios but need to get Security Unlocked first - already PM'd Olipro... just waitin
Any comments ?
Hi,
Same problem to me... downtown of the fifth biggest city in France...
Don't worry if I may say so: the phone is the problem. it has crappy reception, probably the crappiest of all time... I have tried any possible Radio ROM available, none of them changed a signle thing...
Worst HTC phone ever made for reception... All my friends with way cheaper phones have at least four to five bars when they are at my place, I don't get that... but all my other phones do.
Eve worse: the phone totally disconnects from network when I have one or two bars of H or 3G... I receive NO phone call, no SMS and I am notified two days later (30 voice msgs, fifty SMS... all sent two days ago). I even had issues at work becaus eof all this, people complained they couldn't reach me for hours and days...
I now have to set it back to G alone (switch off H or 3G that I want to use all the time...), which is a shame for such an advanced device...
Correct me if I'm wrong, but you're not supposed to get a H during calls, maybe for video calls, I'm not sure. But for regular 3G calls, you shouldn't get a H, H should only appear when there is data transfer, like when using Internet for example.
vale|46 said:
Correct me if I'm wrong, but you're not supposed to get a H during calls, maybe for video calls, I'm not sure. But for regular 3G calls, you shouldn't get a H, H should only appear when there is data transfer, like when using Internet for example.
Click to expand...
Click to collapse
I'm not really qualified to comment except from my own experience... My phone always has the H symbol, when there is no data activity then the H symble is faded/semi transparent and becomes solid as soon as I make a call or transfer data (eg. updating weather) and I never have the 3G icon - always H or G. I belive this may be related to the operator and the frequencies they use for both HSDxA and 2G modes.
Probably for about 80% of my calls I'll keep the H symbol, but when it drops to G it's really annoying as the quality turns to sh*t
My phone never seems to be able to hold a signal.
I'm on the 3 network in Australia & my phone doesn't stick to the network. If I choose options under the phone and press 'find network' a couple of times it will lock on, but then minutes later I get the 'searching for network'. Over & over again.
My phone is unlocked using the Olinex method, my radio is current & I can't even recieve incoming calls or texts...outgoing is fine (when I've got network0 & I can use browse the internet & use GPS etc...just nothing incoming...
i have a theory on this its called " crap design"! i thinks its because the internal antenna is towards the bottom of the device so when you hold it you are covering the antenna.
try holding the phone with just two fingers trying not to cover the back (below the battery ) this works for me! i only say this out of observation
Could just be the way the network is configured for HSDPA. Voice traffic can be pushed on to 3G (or release 99 as it is sometimes called) to reduce the loading on the HSPDA carrier / layer.
See it as a good thing
Most handsets I have owned usually drop from HSDPA or 3G or GPRS during a voice call, probably just a design feature to save battery life. Should latch back on after call though. I have to say though, I had the MDA compact IV and the reception is positively shocking! dropping signal is soon as I picked it up and i'm in a good signal area! On its way back to T-MO as I speak as this wasn't the only issue. Shame, great form factor as well.
Symbols on your phone are just that symbolic, they don't always mean what you think they mean.
If a UE is on your desk in idle mode and it looks like you have a great signal and a H displayed, great. It means that it is measuring the quality of the network and you have the ABILITY to hold a HS data session should you want. The reception barrs on most 3g UE's aren't a measure of the radio reception but of the amount of noise. More bars less noise, less bars noisey environment.
If you make a voice call, there is no way any decent network would use HS to carry your call as it is wasting resource somebody else could use and of course pay for. Once in a call the UE has to monitor many things and also maintain that call or data session. In simplistic terms if the conditions do not allow the call to be carried over 3G it will step down to 2G. If it was a data session it could go from HSDPA to 3G, then 3G to GPRS.
Also a network could easily by the swap of a 1 or a 0 carry your voice call over 2G without you knowing at all, freeing up that 3G network that cost billions to roll out and pay licence fees for, for data which they can charge more for.
idrisito said:
i have a theory on this its called " crap design"! i thinks its because the internal antenna is towards the bottom of the device so when you hold it you are covering the antenna.
try holding the phone with just two fingers trying not to cover the back (below the battery ) this works for me! i only say this out of observation
Click to expand...
Click to collapse
I think they made a mistake in the International English manual where it says the antenna is located at the bottom. Either that or it's different for different regional phones. If you download the HTC Touch Diamond_Asia_English_Manual_Manual_080521.pdf or HTC_Diamond_User_Manual_Asia_WWE.pdf from HTC's site, it shows the antenna being at the top next to the camera.
simpsoa said:
Hi all, I'm wanting to know if anyone else seems to be experiencing an issue where during a call the signal icon will change from H to G and the quality of reception / voice also drops to what resembles a non-3G phone.
This seems to happen quite often regardless if the call is inbound or outbound. I can be sitting at my desk and have what appears to be full reception with the H icon, then 2-3 minutes into a call (still sitting at my desk) the icon will change to G and from the quality degradation it must be reducing to 2G... why is this? I could understand if I was walking around but it happens regardless and will never go back up to H during a call only once the call has ended... is this a limitation of the cell network/carrier?
I'm using Dutty's v4, radio 1.09.25.23, Olinex 1.93 hardspl. Network carrier is Optus and I'm located right in the middle of the city - Melbourne, Australia.
I'm wanting to try some of the newer Raphel radios but need to get Security Unlocked first - already PM'd Olipro... just waitin
Any comments ?
Click to expand...
Click to collapse
it's not the phone its the operator fault i have the same prob even with nokia's...if the person on the other part of the line is on gsm the operator will switch u on gsm network...they do this because they don't wont to use often the 3g network
DeadGuy said:
it's not the phone its the operator fault i have the same prob even with nokia's...if the person on the other part of the line is on gsm the operator will switch u on gsm network...they do this because they don't wont to use often the 3g network
Click to expand...
Click to collapse
The operators do not do this. Do they switch you to a land line when you call a land line, no. It is all down to radio quality where you are making the call and not what number or type of line you are calling. The phone networks are not that intelligent
beaker656 said:
The operators do not do this. Do they switch you to a land line when you call a land line, no. It is all down to radio quality where you are making the call and not what number or type of line you are calling. The phone networks are not that intelligent
Click to expand...
Click to collapse
Actually, they are, they know what types of numbers you're calling. This is why even for long distance prices, there is a different between calling a land line and a cellphone number. Either way, the system can tell what type of line you're connected to.

WCDMA signal horrible

I've flashed my phone countless of times now over the past months and one thing I was hoping for would be better signal strenght for WCDMA mode... I live in Switzerland and my provider is sunrise. Whenever I'm using WCDMA mode the signal is just horrible. Mostly 1 bar or sometimes dropping to zero. 3g and H works most of the time, but the signal is bothering me.. I've tried different modems etc.. but nothing seems to change.. Does anyone else have this problem?? what can I do about it? GSM has full bars most of the time and that's why it's so weird.
also worthy to note is that people hear an echo sometimes when they're talking to me both in GSM and WCDMA mode.
it would be great if someone knows how to solve this problem...
have you been on your providers website to check the coverage in your area ? they could be a fault on their part affecting your signal strength
Im on Vodafone UK and i have terrible 3g signal, I can only use 2g/GSM otherwise my phone doesnt recieve 1 bar of signal - bit of a bummer when you have a smart phone and unlimited internet
Finally, How was your signal before you flashed ? when the phone popped out of the box ? was it still poor then ?

[Q] [Stock][I9305] Signal Loss issues

Hi all,
TL;DR: Does anyone have issues with lots of reception loss in areas with less-than-stellar signal on the I9305 (LTE or 3G or GSM)?
Tomorrow, I want to take my S3 to Vodacom (my carrier in South Africa) so that they will hopefully check the thing and fix / replace it.
The problem I'm having is that my signal drops ( (/) "No Access" sign at the top where the signal strength should be) whenever I'm in a low signal area while others have continuous signal (my partner with his I9300 will still be able to make calls).
I've tested with and without LTE on (LTE is spotty everywhere), on 3G (set it to WCDMA Preferred in one of the secret menu's), or GSM/2G (both via the secret menu and the normal one). There are places where I can put my hand over the back of the phone and within 5 seconds, the signal will disappear completely, until I take my hand away.
For reference, I use No Signal Alert to notify me, mostly because when I got my phone, the bad LTE reception caused frequent radio hangs, which would leave my phone without signal until I checked (hours) later, which forced me to switch to "WCDMA Preferred".
Cheers,
LV

[Q] Poor signal (one bar)

hello, I have a new t mobile htc one I got as gift (never opened). My old phone was an unlocked samsung galaxy nexus using a tmobile prepaid sim. I resized this sim to fit the htc one and everything worked fine( full bars for signal). Problem with this sim is that I could not make wifi calls. So I called tmobile and had them activate the new sim which I got with the htc one (Same prepaid plan, no data). i can now make wifi calls. Problem is once wifi is disconnected I only have 1 bar. If I attempt to make a call all bars raise in full, even if i attempt to check my balance the bars automatically jump from 1 to full and back to 1 bar after i see my balance. Is there a setting i need to change or is this normal? i am worried I may be missing calls like this. (All this happens when the wifi is disabled)
Sorry if the post is confusing, I tried to provide all the details but will be happy to provide anything else if necessary.
Thanks!
stephenjones007 said:
hello, I have a new t mobile htc one I got as gift (never opened). My old phone was an unlocked samsung galaxy nexus using a tmobile prepaid sim. I resized this sim to fit the htc one and everything worked fine( full bars for signal). Problem with this sim is that I could not make wifi calls. So I called tmobile and had them activate the new sim which I got with the htc one (Same prepaid plan, no data). i can now make wifi calls. Problem is once wifi is disconnected I only have 1 bar. If I attempt to make a call all bars raise in full, even if i attempt to check my balance the bars automatically jump from 1 to full and back to 1 bar after i see my balance. Is there a setting i need to change or is this normal? i am worried I may be missing calls like this. (All this happens when the wifi is disabled)
Sorry if the post is confusing, I tried to provide all the details but will be happy to provide anything else if necessary.
Thanks!
Click to expand...
Click to collapse
This happens with me sometimes as well...if it is in LTE mode, the signal bars are less...1 , sometime 2, and sometimes 4... as soon as i make call, the data connection is OFF for that moment, and the signal bars are full....as soon as the calls end, the data connection is activated.... the bars are less again.... try changing the data connection modes from LTE to 3G only and to 2G....and see what happens
mathrania said:
This happens with me sometimes as well...if it is in LTE mode, the signal bars are less...1 , sometime 2, and sometimes 4... as soon as i make call, the data connection is OFF for that moment, and the signal bars are full....as soon as the calls end, the data connection is activated.... the bars are less again.... try changing the data connection modes from LTE to 3G only and to 2G....and see what happens
Click to expand...
Click to collapse
Awesome this helps. Thanks. In my situation I have no data plan setup. No need for any internet on my phone atm. So all I use this phone for is calls and an occasional sms. Will I have a longer battery life if i disable lte and have it on gsm only? Would the call signal drop?
stephenjones007 said:
Awesome this helps. Thanks. In my situation I have no data plan setup. No need for any internet on my phone atm. So all I use this phone for is calls and an occasional sms. Will I have a longer battery life if i disable lte and have it on gsm only? Would the call signal drop?
Click to expand...
Click to collapse
i am not sure, but when you dont use Mobile Data on your HTC one, there is no need to select the LTE mode.... you can select the other option always. and it might save battery as well....."might"
You will definitely save on battery if you switch to 2g if you don't use data at all. Switching to 3g frequency takes more battery even when there's no data connection.
I switched it to gsm only then disabled mobile data. Full bars now. This should work. The next option is wcdma which i dont think tmobile uses.

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