Database Develop

Poor voice clarity

I have been using the 8925 for about 3 weeks now. On occasion, my phone will act as if I have a weak signal. Choppy voice etc., on both ends even when connected to a landline. The signal strength will usually have at least 2bars, W/ 3G displayed. The phone will play audio & video W/ out chopping or skipping and this doesn’t always occur in the same area, so I'm unsure what would be causing this. Any comments or advice (pertaining to my issue ), would be greatly appreciated.
Tobe

what network are you on are u using a sim or a usim
how old is your sim
do you have a spare handset to try your sim in?
have u raised this with your carrier? any known site issues in your area
have you tried manually roaming to see if this fixes the problem?

yea mine is also kinda poor too.
i have a cingular 3g sim card, i can put it in my sda and get full bars, but with this i get 2 bars most of the time.

they say this happends when your phone is connected to 3g and phone at the sametime. try turning off the 3g and initiating a call again

Turn off 3G?
I appreciate the replies.
1. I am on the At&T network
2. Sim
3. No spare phones to sim swap
ChInEsE ChIcKeN said:
this happends when your phone is connected to 3g and phone at the sametime. try turning off the 3g and initiating a call again
Click to expand...
Click to collapse
Since I am located in a major city, 3G is on all the time. Shouldn't the device automatically make voice a priority over data once a call is made or accepted W/ out the user having to shut it down? Let alone having to tell the person on the other end; "Let me call you back, I have to turn off the 3G so my calls won't sound like shizit."
Tobe

**Update**
At&T told me they performed an over the air sync to my device. So far, I have not sen any improvement. I've even tried to shutdown the data before talking on the phone. Now AT&T is telling me to return the phone, since I only purchased it on Nov. 14th and they now believe the device is faulty.
Tobe

Here we go again
This is my second 8925 now & still the same thing W/ chopped up conversations, even when I have full bars and am making calls to landlines.
I have tried to disable the 3G prior to calling etc. Also, this never seems happen in the same area, so I don't think it's a coverage issue.
Is anyone else having this problem on the at&t network?
Thanks,
Tobe

I was having alot of the same issue until I upgraded my tilt to xda live 1.2 is current version. The new radio in that rom made a big difference in my neighborhood.

xda live 1.2
sirooga said:
I was having alot of the same issue until I upgraded my tilt to xda live 1.2 is current version. The new radio in that rom made a big difference in my neighborhood.
Click to expand...
Click to collapse
Umm ok, but did the xda live 1.2 rom improve the voice clarity as well?

Q: Simultaneous Data and Voice on T-mobile HTC one

HI everyone --- just picked up my phone tonight from tmobile. however, the data drops every time i'm on a call. no 2g, 3g, or 4g indicator after about 10 seconds of initiating a call.
just trying to figure out if i have a bad phone or if others are also noticing this issue.
any feedback is much appreciated. I may switch to At&t and get the optimus g pro if this is "feature" of the HTC one

biswasd said:
HI everyone --- just picked up my phone tonight from tmobile. however, the data drops every time i'm on a call. no 2g, 3g, or 4g indicator after about 10 seconds of initiating a call.
just trying to figure out if i have a bad phone or if others are also noticing this issue.
any feedback is much appreciated. I may switch to At&t and get the optimus g pro if this is "feature" of the HTC one
Click to expand...
Click to collapse
If you're on EDGE it can only do one at a time not both.

SmiLey497 said:
If you're on EDGE it can only do one at a time not both.
Click to expand...
Click to collapse
Correct. Not on 2G yes on 4G.

SmiLey497 said:
If you're on EDGE it can only do one at a time not both.
Click to expand...
Click to collapse
I hear ya....but it's happening from 4g to zero; 3g to zero....the data connection (regardless if it's locked onto 4g or not), just drops after a few seconds of being on the call.....

what does everyone have their data settings set to? under mobile data > network mode.....
mine was originally set to GSM/WCDMA/LTE auto....
I changed it to GSM/WCDMA AUTO since tmobile doesnt' have LTE where I live to save battery......
but the problem persists with all settings, even when I select teh LTE....
any thoguhts?

mine was originally set to GSM/WCDMA/LTE auto....
I changed it to GSM/WCDMA AUTO since tmobile doesnt' have LTE where I live to save battery......
but the problem persists with all settings, even when I select teh LTE....
any thoguhts?
Click to expand...
Click to collapse
Dial *#*#4636#*#* select phone info and see if it's set to GSM/WCDMA/LTE there as well.

I had that problem. Mine was set to CDMA/EvDo/GSM/WCDMA/LTE auto from factory. I did the above and set it to GSM/WCDMA/LTE auto and it fixed it for me.

Tidbits said:
I had that problem. Mine was set to CDMA/EvDo/GSM/WCDMA/LTE auto from factory. I did the above and set it to GSM/WCDMA/LTE auto and it fixed it for me.
Click to expand...
Click to collapse
where exactly is this setting? i entered *#*#4636#*#* and clicked on the three little dots in teh upper right hand corner....then i selected "select radio band".
A window popped up with "automatic" or "usa band". I selected "automatic".....but i don't see anywhere to select between GSM / LTE, etc. within this phone settings hidden menu..
help!
****Edit:***** never mind i found it however, mine was set by default to WCDMA......should I change it?

biswasd said:
where exactly is this setting? i entered *#*#4636#*#* and clicked on the three little dots in teh upper right hand corner....then i selected "select radio band".
A window popped up with "automatic" or "usa band". I selected "automatic".....but i don't see anywhere to select between GSM / LTE, etc. within this phone settings hidden menu..
help!
****Edit:***** never mind i found it however, mine was set by default to WCDMA......should I change it?
Click to expand...
Click to collapse
yes should be set to GSM/WCDMA/LTE auto or if you don't have LTE in your are just GSM/WCDMA auto.

Tidbits said:
yes should be set to GSM/WCDMA/LTE auto or if you don't have LTE in your are just GSM/WCDMA auto.
Click to expand...
Click to collapse
got it....THANK YOU TO EVERYONE for their replies....changed it now...but still -105dBm to -93dBm at best......
what's funny is that my work provided tmobile blackberry sitting right next to my HTC one has awesome signal right now.....i don't get it.....although the blackberry is a 3g blackberry at best with no 4g capability.
also, i have noticed that if i switch the ONE to GSM only, the signal jumps to -71dbm.....!!! so apparently the "4g" sucks here in northern cincinnati....

4G have low coverage in all countrys, only usa have widely 4G.
If you got 4G that means you got better internet speed not stronger signal.
Signal depends on internal antena which dosent care if signal is 2g,3g,4g.
Sent from my LT26i using xda app-developers app

Simultaneous Voice and Data HTC One on T-Mobile
After dialing *#4636#*#* my HTC One on T-Mobile is set to WCDMA preferred as we do not have LTE coverage yet.
Voice and Data works superfluously under "4G" HSPA+ 21. I tested both while making incoming and outgoing calls.
I was told to change it to GSM/WCDMA/LTE auto when they put LTE live in my area.

erg208 said:
After dialing *#4636#*#* my HTC One on T-Mobile is set to WCDMA preferred as we do not have LTE coverage yet.
Voice and Data works superfluously under "4G" HSPA+ 21. I tested both while making incoming and outgoing calls.
I was told to change it to GSM/WCDMA/LTE auto when they put LTE live in my area.
Click to expand...
Click to collapse
Hi there erg208, I've tried all of those settings and still no success. Only for a very short time (data will stay on anywhere from 3 seconds into the call to no more than 10 mins into the call....last night was a record with 30 mins into the call) but the moment I begin to do to much surfing or send one too many emails or Gtalk for too long it's like my phone just gives up and the data disconnects and at no point during my phn call will it ever reconnect. I have to hang up my call and INSTANTLY the data turns on with all 5 bars and an H signal. AND most times I have to restart the phn before I can get simultaneous voice and data again. Do u have this issue? May I please ask if you've done an extensive test with your simultaneous voice and data? Meaning have u actually been on a long enough call and seriously surfed the web, sent & received multiple emails, chatted on Gtalk and sent an MMS all during one call and it stay connected? That would be a real test b/c mine doesn't. And if your data does disconnect do u have to hang up the call for it to come back on?? And does it work again if you make another phone call without having to restart your phone? No matter what, having to do either of those things is unacceptable b/c I have NEVER had to with any of my previous HTC devices on Tmobile's network. And I'm a flight attendant so I'm all over this country receiving 3G, 4G and LTE signals and it does it no matter where I am, if I'm moving in a car or sitting perfectly still in the same area with good coverage. Pls let me know your full experience in testing this. I really appreciate your help! Thanks
---------- Post added at 03:41 AM ---------- Previous post was at 02:51 AM ----------
biswasd said:
got it....THANK YOU TO EVERYONE for their replies....changed it now...but still -105dBm to -93dBm at best......
what's funny is that my work provided tmobile blackberry sitting right next to my HTC one has awesome signal right now.....i don't get it.....although the blackberry is a 3g blackberry at best with no 4g capability.
also, i have noticed that if i switch the ONE to GSM only, the signal jumps to -71dbm.....!!! so apparently the "4g" sucks here in northern cincinnati....
Click to expand...
Click to collapse
Hi there biswasd, I've tried all of those settings and still no success. Only for a very short time (data will stay on anywhere from 3 seconds into the call to no more than 10 mins into the call....last night was a record with 30 mins into the call) but the moment I begin to do to much surfing or send one too many emails or Gtalk for too long it's like my phone just gives up and the data disconnects and at no point during my phn call will it ever reconnect. I have to hang up my call and INSTANTLY the data turns on with all 5 bars and an H signal. AND most times I have to restart the phn before I can get simultaneous voice and data again. Do u have this issue? May I please ask if you've done an extensive test with your simultaneous voice and data? Meaning have u actually been on a long enough call and seriously surfed the web, sent & received multiple emails, chatted on Gtalk and sent an MMS all during one call and it stay connected? That would be a real test b/c mine doesn't. And if your data does disconnect do u have to hang up the call for it to come back on?? And does it work again if you make another phone call without having to restart your phone? No matter what, having to do either of those things is unacceptable b/c I have NEVER had to with any of my previous HTC devices on Tmobile's network. And I'm a flight attendant so I'm all over this country receiving 3G, 4G and LTE signals and it does it no matter where I am, if I'm moving in a car or sitting perfectly still in the same area with good coverage. Pls let me know your full experience in testing this. I really appreciate your help! Thanks

electrash said:
4G have low coverage in all countrys, only usa have widely 4G.
If you got 4G that means you got better internet speed not stronger signal.
Signal depends on internal antena which dosent care if signal is 2g,3g,4g.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
That is not true. We have decent LTE coverage here in UAE (inside the cities at least) and great 3G coverage even on highways.
I did have a similar issue that while on 4G data would drop if i receive a call but that's because 4G LTE does not support voice and my call gets "demoted" to GSM which does not support data+voice simultaneously.

[Q] HTC One signal drops

Hi all,
I have bought a Htc One M7 handset recently and I have noticed time to time there are No Signals (Limited Service) on it. When I switch off/ switch on or if I turn on the Airplane mode and turn off again, the signals will restore. This is happening around 2 times per day and really annoying. Need to know whether this is a known issue for the model.. I still didn't change the SIM and check. Please help!!!!!
Thanks alot!

Fellow Sufferer
shehanj101 said:
Hi all,
I have bought a Htc One M7 handset recently and I have noticed time to time there are No Signals (Limited Service) on it. When I switch off/ switch on or if I turn on the Airplane mode and turn off again, the signals will restore. This is happening around 2 times per day and really annoying. Need to know whether this is a known issue for the model.. I still didn't change the SIM and check. Please help!!!!!
Thanks alot!
Click to expand...
Click to collapse
I have the same thing
To add some detail for diagnostics see below:
- I travel into London every day and sometimes when signal drops in the tunnels it will never pick back up again after leaving them whereas my old One X did not have this on the same journeys.
- It even dropped out mid call and came up with the sim card icon at the notification bar as if no card inserted (but no selectable notification) first time its happened to this extent.
- Do you have a 4G SIM/connection or are you on 3G like myself? I'm thinking perhaps its something to do with trying to pick up 4G instead and completely disregarding the 3G connection that is available.
- I have also noticed that ever since getting the handset its never had as good signal as my One X which was pretty much always full signal in my normal areas (home, work etc) This may just be the way the handset gauges the signal not the signal itself but something to note anyway.

I'm having the same issue here in the US. It's prolly my only complaint with my phone.
Sent from my HTC One using xda app-developers app

I'm also having this issue but more sever with an all-day no signal. After reboot, I gain signal and I can't make and receive calls.

Try to turn 4G off.

mrcaligula said:
Try to turn 4G off.
Click to expand...
Click to collapse
How does one do that? Having the same problem, both wifi AND mobile network drop off. Wifi comes back on its own after a few seconds, the mobile data connection often comes back (obviously if not on wifi away from home), but the mobile network stays as no signal and doesn't come back, unless I reboot or cycle aeroplane mode. I know there's some problems with touching antenna, but this is happening a lot in the car, when the phone is powered and sitting in a cradle.

bmcconalogue said:
How does one do that? Having the same problem, both wifi AND mobile network drop off. Wifi comes back on its own after a few seconds, the mobile data connection often comes back (obviously if not on wifi away from home), but the mobile network stays as no signal and doesn't come back, unless I reboot or cycle aeroplane mode. I know there's some problems with touching antenna, but this is happening a lot in the car, when the phone is powered and sitting in a cradle.
Click to expand...
Click to collapse
To turn off 4G you go to Settings -> Mobile data -> Network mode and then select "3G / 2G"
don't know if it'll help though, but trying is worthwhile

nkk71 said:
To turn off 4G you go to Settings -> Mobile data -> Network mode and then select "3G / 2G"
don't know if it'll help though, but trying is worthwhile
Click to expand...
Click to collapse
Thanks. The problems seems to have gone with that change. Perhaps it is some system thing kicking me off the network because I don't have 4G on my contract and my phone was trying to get it.
Now, if you can just tell me why my lovely 3-4 bar indoors signal on EE has dropped to 0-1 outdoors (as they deny there is a problem)

bmcconalogue said:
Thanks. The problems seems to have gone with that change. Perhaps it is some system thing kicking me off the network because I don't have 4G on my contract and my phone was trying to get it.
Now, if you can just tell me why my lovely 3-4 bar indoors signal on EE has dropped to 0-1 outdoors (as they deny there is a problem)
Click to expand...
Click to collapse
Are you sure it's not just cosmetic? Try going into Settings->About->Network and see if the signal (dBm) is dropping.
Sent from my HTC One using xda app-developers app

I have it constantly on att - I have to turn on airplane mode and turn it back off to get my network back, I have tried different roms and updates and still the issue is across all roms.

Maybe try this: in your dialer type *#*#4636#*#*. Once the menu is opened, select Phone information, then scroll down to Set preffered network type and choose one of the options (im from Serbia, europe, and I usualy go with GSM auto (PRL)).

Issue with 3g only
Whenever I keep it on 3G, it drops signals for 2 to 7 seconds at random intervals. People often complain that when they call, they get a message that my phone is switched off.. I am probably gonna try another ROM and SIM to see if that helps before dumping this phone forever.

how to solve limited service or loosing service on htc one m7
Hello
it seems to be a hardware fault where the radio is not staying on higher band
it seems to be having issues on 2100 and all umts and hspda or lte networks
however switching back to 2 g can resolve this issue and phone ( hope so) will never lose signals or drop then again
i tried this and for me this works fine so far over 12 hours now no issue
give it a try and see this should work
setting>data>network>2g only
by this you wont have option to use fast internet though but at least you can phone can be used for voice calls messaging etc and also wifi too
I was on stock lolli pop and tried to flash cm12.1 but does not help sort the limited service issue
enjoy and leave your feedback
Edit:
some people cant find 2g in settins>mobile network>preferred network type> lte or 3g only, the solution is go to *#*#4636#*#* phone info>set preferred network type>gsm only( this will put your device into 2g mode)
hope this work

Frequent Random Network Drops

I've seen a number of threads where people post about their device dropping network data connectivity, and needing a reboot to solve it.
My issue is a bit different. Occasionally (I've noticed it 3-4 times today) when I go to send a text (SMS) or to use a data enabled service like Hangouts, that my phone shows no bars at all.. not even just no data, but the bars are grey and there's a red x. I wait about 15 seconds and it reconnects, then another 10 seconds later, the data is live again.
Phone is a private sale and under 1 month old, and all the Stamina functions are off.. I do see that the "Queue background Data" is turned on, but I don't think this should effect, no?
Not sure what digits I should be looking at to know if this might be a hardware vs software issue.. build is listed as .93
Im no stranger to unlocking and flashing, but I've kept this stock cuz it's tight and I adore the battery life.
Suggestions?

sh0nuff said:
I've seen a number of threads where people post about their device dropping network data connectivity, and needing a reboot to solve it.
My issue is a bit different. Occasionally (I've noticed it 3-4 times today) when I go to send a text (SMS) or to use a data enabled service like Hangouts, that my phone shows no bars at all.. not even just no data, but the bars are grey and there's a red x. I wait about 15 seconds and it reconnects, then another 10 seconds later, the data is live again.
Phone is a private sale and under 1 month old, and all the Stamina functions are off.. I do see that the "Queue background Data" is turned on, but I don't think this should effect, no?
Not sure what digits I should be looking at to know if this might be a hardware vs software issue.. build is listed as .93
Im no stranger to unlocking and flashing, but I've kept this stock cuz it's tight and I adore the battery life.
Suggestions?
Click to expand...
Click to collapse
check in settings in network and set your network to the one you use , like gm/wcdma /lte , maybe your phone is strugling to find 3g or 4g , try it , who knows it might solve the issue , ty

Been about a month since I posted, and I'm still experiencing this issue. I often thumb my phone on and it's not connected. I don't really mind waiting for the 30 seconds or so that it takes to jump back on the network, but it often means I miss calls, and since it's my business phone, it kinda bums me out to suddenly get a VM notification of a missed call even though it never rang.
Is there some sort of utility that I can use to monitor the network activity to see how frequently it drops, and for how long? I've looked into ones on Play but they don't seem to have a history, just something that shows what data up and down is currently being reported.
Sadly the only Sony store in my city (and I think the country - Canada) has recently closed for good, so I'm not sure how to go about warranty repairs...

sh0nuff said:
Been about a month since I posted, and I'm still experiencing this issue. I often thumb my phone on and it's not connected. I don't really mind waiting for the 30 seconds or so that it takes to jump back on the network, but it often means I miss calls, and since it's my business phone, it kinda bums me out to suddenly get a VM notification of a missed call even though it never rang.
Click to expand...
Click to collapse
I don't have a solution, but I can tell you that you're not alone. I've been experienced the same thing on my Z3C. I sometimes wonder if it has anything to do with the fact that the MVNO I use doesn't support 4G LTE.

kopsis said:
I don't have a solution, but I can tell you that you're not alone. I've been experienced the same thing on my Z3C. I sometimes wonder if it has anything to do with the fact that the MVNO I use doesn't support 4G LTE.
Click to expand...
Click to collapse
Interesting.. Your issue isn't just data, but a complete network disconnection? Im with Fido which is an MVNO under Rogers, but I thought they supported LTE. The issue also persists even on wifi

sh0nuff said:
Interesting.. Your issue isn't just data, but a complete network disconnection? Im with Fido which is an MVNO under Rogers, but I thought they supported LTE. The issue also persists even on wifi
Click to expand...
Click to collapse
Yes, it seems to be a complete loss of the mobile connection. When I wake the phone I see gray bars and a red X on the signal strength indicator. Within seconds the phone re-acquires and the indicator goes to 2 or 3 bars. I have also seen it happen with wifi active. The frustrating part is that it doesn't seem to do it often enough to troubleshoot. I'll notice the problem maybe a couple of times a month and there's nothing obviously different about my usage patterns in those instances.

Mine does it at least a dozen times a day. I can only assume this as I frequently miss calls and at least 3-4 times a day I see it happen. =(

Same Problem
Randomly I have no connection at all but after a few seconds everything wents back to normal. Did not have this problem with T-mobile in Germany but with with O2 I have. With T-mobile I had LTE but with O2 I don't, so I guess that's the reason.

Interesting... I've disabled LTE and now have it on 3g/GSM. We'll see how it works moving forward, and I'll post again in a week. Stay tuned.

Service Providers
In the mobile network settings one can change the service provider manually. With LTE enabled my provider has three entries: LTE, 3G and 2G. Connecting two LTE fails, because my provider blocked it in my plan. Having LTE enabled, it often tries to connect to LTE I assume. I switched off LTE and set the provider manually to 3G. Maybe that helps. We'll see.

realTobbse said:
In the mobile network settings one can change the service provider manually. With LTE enabled my provider has three entries: LTE, 3G and 2G. Connecting two LTE fails, because my provider blocked it in my plan. Having LTE enabled, it often tries to connect to LTE I assume. I switched off LTE and set the provider manually to 3G. Maybe that helps. We'll see.
Click to expand...
Click to collapse
Interesting.. I have LTE as part of my network and plan... But once I made changes to the settings as I indicated, I no longer receive the network drops I originally experienced.. I might just be missing the alerts, but it seems fixed... #crossedfingers

Brand new T-Mobile Nexus 6 Lte not connecting

I have a brand new Nexus 6 64 Gb from T-mobile I just got. I had been on At&t with a different Nexus 6 so I know the phone inside and out. I was testing the phone and noticed the my wives new Lg g2 get perfect reception in my house. My Nexus get Zero bars Lte to 2. Mostly zero. Also I know when you make calls its over Hspa, but after I make a call it does not go back to Lte. Even if I browse the web or do speed test it stays on HSPA for 10+ mins or until I reboot the phone. It does this every time not just once in a while. Several times I have run speed test it has said no network even with 3 bars Lte. I did a lot of searching here and many people have issues with the Nexus 6 and T-mobile.
What do you guys think? Bad phone? T-mobile is sending out a new one just in case.

if you are using data, it wont swich back to lte until you have no data flowing. while you ate using data, it wont switch, period. and the bars dont really matter, as they don't really show your connection. some companies even add extra bars just so the connection looks better. if you want to see your real connection, open your main settings, go to about phone, status, sim status, signal strength.

simms22 said:
if you are using data, it wont swich back to lte until you have no data flowing. while you ate using data, it wont switch, period. and the bars dont really matter, as they don't really show your connection. some companies even add extra bars just so the connection looks better. if you want to see your real connection, open your main settings, go to about phone, status, sim status, signal strength.
Click to expand...
Click to collapse
I checked my wives phone. In the same spot I will have -115 and she will be at -102. Even right now I am at -91 and dont have full bars. Also after I hang up I can leave it there doing nothing but the screen on, it wont switch back to lte. Even doing Airplane mode on\off should kick lte back on and it does not.

MadHatter01 said:
I checked my wives phone. In the same spot I will have -115 and she will be at -102. Even right now I am at -91 and dont have full bars. Also after I hang up I can leave it there doing nothing but the screen on, it wont switch back to lte. Even doing Airplane mode on\off should kick lte back on and it does not.
Click to expand...
Click to collapse
airplane mode then back isnt supposed to kick it back to lte. for me it takes anywhere from seconds to 3-4 minutes. but that would also depend on the quality of lte signal in your area.

LMY47M Fixed the issue.