Phone stuck at T-Mobile screen - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

My phone is stock rooted, I was trying to make a back up of the stock rom in TWRP. As soon as the backup began, my phone rebooted and now it won't get past the T-Mobile screen. Anyone have any ideas?

re: phone stuck
ozzygarcia said:
My phone is stock rooted, I was trying to make a back up of the stock rom in TWRP. As soon as the backup began, my phone rebooted and now it won't get past the T-Mobile screen. Anyone have any ideas?
Click to expand...
Click to collapse
If I had your problem the first thing I would try is to
remove the battery, wait a minute then re-insert it
then power on the phone.
If that did not fix it, I would go into twrp recovery
and click on the "Wipe" button and do a factory
reset.
Good luck!

Misterjunky said:
If I had your problem the first thing I would try is to
remove the battery, wait a minute then re-insert it
then power on the phone.
If that did not fix it, I would go into twrp recovery
and click on the "Wipe" button and do a factory
reset.
Good luck!
Click to expand...
Click to collapse
I've removed the battery for a few minutes but that didn't help. I didn't want to, but I guess I'm going to have to factory reset.

Having this same issue
ozzygarcia said:
I've removed the battery for a few minutes but that didn't help. I didn't want to, but I guess I'm going to have to factory reset.
Click to expand...
Click to collapse
I am having this same problem and tried to do a factory reset and it is still not working. Is there any other solution you can think of I am thinking of using Odin to flash the firmware since I am able to access the screen that allows you to do so. My only concern is that I would not be able to since I have my phone locked with samsung cloud. Any help would be greatly appreciated!

Pyr0x said:
I am having this same problem and tried to do a factory reset and it is still not working. Is there any other solution you can think of I am thinking of using Odin to flash the firmware since I am able to access the screen that allows you to do so. My only concern is that I would not be able to since I have my phone locked with samsung cloud. Any help would be greatly appreciated!
Click to expand...
Click to collapse
I'm almost positive that if you flash firmware with Odin it unlocks the phone protection on it. So you can do that and get back into your phone.

Thanks for The response! So i tried that, but it failed and now when i turn on mu phone it says "firmware upgrade encountered an issue. please select recovery mode in kies and try again"

Related

[Q] Help: Galaxy Mini/Pop won't boot.

I haven't rooted my phone whatsoever or installed a rom or something. One day, it just won't boot. I don't use it all the time, so the battery died. I charged it so I could use it and download an app. When I try to power it on, it will only reach the flashing Samsung logo with the black background and won't go any further so I result to opening the back cover the remove the battery and try turning it on again. Still won't boot. I tried draining the battery, but it still won't boot. Would booting it without the SD card solve this problem? I heard that if I did that, I would have to factory reset it using the hardware keys. I don't want to erase everything in the phone since I'm not able to back it up. Please help. Thanks!
ZAYNlienware said:
I haven't rooted my phone whatsoever or installed a rom or something. One day, it just won't boot. I don't use it all the time, so the battery died. I charged it so I could use it and download an app. When I try to power it on, it will only reach the flashing Samsung logo with the black background and won't go any further so I result to opening the back cover the remove the battery and try turning it on again. Still won't boot. I tried draining the battery, but it still won't boot. Would booting it without the SD card solve this problem? I heard that if I did that, I would have to factory reset it using the hardware keys. I don't want to erase everything in the phone since I'm not able to back it up. Please help. Thanks!
Click to expand...
Click to collapse
You can try to boot it without SD card, but i don't think that's the problem.
I think your only possible solution is to try doing a factory reset. Try to press HOME button and POWER button together until you get to the recovery. Than, depending on the recovery you have, search for a "wipe cache/data" or "data reset".
Another solution might be using Odin, but that's the last one...
frazar said:
You can try to boot it without SD card, but i don't think that's the problem.
I think your only possible solution is to try doing a factory reset. Try to press HOME button and POWER button together until you get to the recovery. Than, depending on the recovery you have, search for a "wipe cache/data" or "data reset".
Another solution might be using Odin, but that's the last one...
Click to expand...
Click to collapse
It did work. I thought of doing that but I waited for my friend so I could consult for another way, but I resorted to a hard reset. Thanks!
sorry for you, you can't get your data back
but to solve this
you can try to wipe everything through recovery mode
(while turn of, home button + power)
if you still can't access recovery mode or still the same after wiping
you must flash your mini
[TUT]Official Gingerbread 2.3.6 09.02.2012 GalaxyMini s5570~ODIN~UPDATED
for later, backup your data app by using Titanium Backup
must root

phone stuck on google boot screen

Hi there
So last night I downloaded android 5.1. I was on 5.0.1.
After it downloaded I didn't install as I had to go out. At dinner I checked my phone and it was stuck on the google boot screen and wouldn't go any further. I went into recovery, wiped cache, but no luck. I went and wiped data/factory reset.. But no luck. It still won't go passed the google logo.
Where do I go from here? My phone is stock everything. Thanks
darrenwo said:
Hi there
So last night I downloaded android 5.1. I was on 5.0.1.
After it downloaded I didn't install as I had to go out. At dinner I checked my phone and it was stuck on the google boot screen and wouldn't go any further. I went into recovery, wiped cache, but no luck. I went and wiped data/factory reset.. But no luck. It still won't go passed the google logo.
Where do I go from here? My phone is stock everything. Thanks
Click to expand...
Click to collapse
Is your bootloader unlocked? Can you get into bootloader mode?
darrenwo said:
Hi there
So last night I downloaded android 5.1. I was on 5.0.1.
After it downloaded I didn't install as I had to go out. At dinner I checked my phone and it was stuck on the google boot screen and wouldn't go any further. I went into recovery, wiped cache, but no luck. I went and wiped data/factory reset.. But no luck. It still won't go passed the google logo.
Where do I go from here? My phone is stock everything. Thanks
Click to expand...
Click to collapse
Are you unlocked? Do you have custom recovery.
I haven't touched my phone out of the box. It's completely stock. I can get into that mode by holding "power + volume down," then I can choose recovery, and then I press "power + volume" up to get into the place where you can wipe cache etc.
What's the best option to take from here? Thanks
If it's brand new then you may want to get it swapped out. That shouldn't be happening on a completely stock device. However you might have some luck with the nexus root tool kit. You can fine it here. There may be a way to flash the images on a locked bootloader.
http://forum.xda-developers.com/showthread.php?t=2947452
toknitup420 said:
If it's brand new then you may want to get it swapped out. That shouldn't be happening on a completely stock device. However you might have some luck with the nexus root tool kit. You can fine it here. There may be a way to flash the images on a locked bootloader.
http://forum.xda-developers.com/showthread.php?t=2947452
Click to expand...
Click to collapse
I have a feeling the phone got turned off during the install of android 5.1?
I'm really not sure, as I put it in my pocket, and when I took it out an hour later, it was stuck on the Boot screen.
Maybe I pocket dialed into the Android updater.. who knows. This phone does crazy **** in my pocket.
But thanks for that, ill try put unlock + root + custom recovery
Thanks guys for the help.
I ended up taking it back to the store and got it instantly replaced. It was literally on its last day of immediate replacement. Very lucky!
darrenwo said:
Thanks guys for the help.
I ended up taking it back to the store and got it instantly replaced. It was literally on its last day of immediate replacement. Very lucky!
Click to expand...
Click to collapse
Glad you it replaced. It's so weird that that happened on a stock device. Maybe you some how shut it down mid way through the update. Although it's very possible you had a defective unit.

[Q] Stuck in Fastboot with no recovery

Ok racked my brain on this and tried everything, need advice now. I'm stuck in fastboot. There is no recovery, and I'm not even sure there is an OS Because I can't get past this screen. Tried a factory reset and nothing...everything else options wise on this screen and nothing. Been working on this for four hours now and just want to get it to boot up. Any help?
bubblethegumkid said:
Ok racked my brain on this and tried everything, need advice now. I'm stuck in fastboot. There is no recovery, and I'm not even sure there is an OS Because I can't get past this screen. Tried a factory reset and nothing...everything else options wise on this screen and nothing. Been working on this for four hours now and just want to get it to boot up. Any help?
Click to expand...
Click to collapse
It seems that your partitions were wiped, since the bootloader cannot get the radio version. You might need to flash a stock rom.
Stock Rom
How can I flash a stock rom when I can't even access recovery to do so?
bubblethegumkid said:
How can I flash a stock rom when I can't even access recovery to do so?
Click to expand...
Click to collapse
If you are up for it, you can unlock you bootloader, flash a custom recovery and then flash the stock rom in the development section
Do you have a link for the most useful thread?
bubblethegumkid said:
Do you have a link for the most useful thread?
Click to expand...
Click to collapse
Unfortunately the problem here is that your radio partition has been wiped out. It would be better that you take it to a service centre. You won't be able to flash the radio by unlocking your bootloader
bubblethegumkid said:
Ok racked my brain on this and tried everything, need advice now. I'm stuck in fastboot. There is no recovery, and I'm not even sure there is an OS Because I can't get past this screen. Tried a factory reset and nothing...everything else options wise on this screen and nothing. Been working on this for four hours now and just want to get it to boot up. Any help?
Click to expand...
Click to collapse
don't mess about with the phone, send it to HTC they'll fix it for free.
when the fault its created by the phone itself they will fix it.

Knox enabled - Boot loop occurring..

I've been using Moar rom on my Sprint Note5 for like a year. My phone has been fine until last night I had it charging and woke up to it in a boot loop.
I can only go into download mode and not recovery.
What are my options? My main concern is getting all of my pictures off.
Thanks
Just go back to stock with Odin. It will not erase anything on your phone. You can get all your photos off your phone then factory reset and root again. Just make sure repartition is not checked before you run Odin.
sparkeymat said:
Just go back to stock with Odin. It will not erase anything on your phone. You can get all your photos off your phone then factory reset and root again. Just make sure repartition is not checked before you run Odin.
Click to expand...
Click to collapse
Did that, it did not work. Still a boot-loop. Has anyone else been on the same boat as me?

Stock Phone Stuck in Bootloop

Hello everyone!
I have a Pixel 4XL, bought it when the phone was released. Phone is fully stock, not rooted or flashed with any custom ROM, the bootloader is also not unlocked.
I pulled my phone out of my pocket yesterday and it was on the google logo loading screen that you usually see when you boot up the phone. I assumed that it restarted itself because it was too hot (it felt sort of hot to the touch). But the phone never rebooted itself, it was stuck in the booting screen forever.
I then tried various ways to restart the phone, through recovery mode etc. However, I couldn't get my phone to boot back up. I have yet to try factory resetting the phone as I do have some files in the phone I really would like to keep. Is there any other way to resolve this without a full device data wipe/reset?
Thank a lot in advance!!
andchiang said:
Hello everyone!
I have a Pixel 4XL, bought it when the phone was released. Phone is fully stock, not rooted or flashed with any custom ROM, the bootloader is also not unlocked.
I pulled my phone out of my pocket yesterday and it was on the google logo loading screen that you usually see when you boot up the phone. I assumed that it restarted itself because it was too hot (it felt sort of hot to the touch). But the phone never rebooted itself, it was stuck in the booting screen forever.
I then tried various ways to restart the phone, through recovery mode etc. However, I couldn't get my phone to boot back up. I have yet to try factory resetting the phone as I do have some files in the phone I really would like to keep. Is there any other way to resolve this without a full device data wipe/reset?
Thank a lot in advance!!
Click to expand...
Click to collapse
You can try rescue mode and using the tool Google has online. https://pixelrepair.withgoogle.com/
Depending on the issue and what the tool has to do it may factory reset it.
Thank you! I will give it a shot!
I was hoping that sideloading the May update OTA would revive my phone but it didn't happen so I had to cut my losses and factory reset the phone. I really hope this never happens again...
As my phone was stock and the software never altered, what would cause a bootloop like mine?
andchiang said:
I was hoping that sideloading the May update OTA would revive my phone but it didn't happen so I had to cut my losses and factory reset the phone. I really hope this never happens again...
As my phone was stock and the software never altered, what would cause a bootloop like mine?
Click to expand...
Click to collapse
A friend had the same issue. It appeared that his power button actually got stuck internally so he tried to press it from lets say different angles. It worked, he saved all his data and was fine.

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