[Q] Long press power to reboot? - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

On my s4 (and every other phone) I could long press power to reboot if I had a bootloop. It doesn't seem to work with the note 4. Is it just me or is there another way. Pulling battery is a pain with a case.

Bubba Fett said:
On my s4 (and every other phone) I could long press power to reboot if I had a bootloop. It doesn't seem to work with the note 4. Is it just me or is there another way. Pulling battery is a pain with a case.
Click to expand...
Click to collapse
I bricked mine like yesterday as well, was trying to do this method since it worked on my S4 and Nexus 5 in the past. It in fact does not work on this device for some odd reason.
As far as I can tell, there is no other way to emulate this. I also had to take off my case and do a battery pull.
Sent from a potato.

Related

How to hard reset!?

Hi,
My Streak froze today as I was trying to get NOVA 2 working. I had to wait until the battery ran out, like 4 hours or something.
Was wondering if you can hard reset the streak 7 and how to?
I had a similar thing happen to me. If you open up the slot where the SD card goes, look to the left and there is a hole there to reset the device. If you use a paperclip or a safety pin you can resolve this problem. HTH
Thanks a lot for that, handy to know.
dancforfreedom said:
Hi,
My Streak froze today as I was trying to get NOVA 2 working. I had to wait until the battery ran out, like 4 hours or something.
Was wondering if you can hard reset the streak 7 and how to?
Click to expand...
Click to collapse
The paperclip is only to force the S7 to turn off. To reset, press and hold the + key while powering up. That takes you to a menu that will allow either a full or partial reset. I am speaking of the stock ROM only.

[Q] My gt p1000 died, why ?

hello,
the last time I used my gt p1000, it was flashed with an overcome rom, and it worked fine.
But I didn't use much my galaxy tab , so I've forgot it for a long time.
Once, I wanted to use it again, to read some book on my bed, but the battery was empty.
I tried to charge it, and I pressed the power button because I wanted to see at least some indicator.
I saw a small progress bar, but immediately after it was shutdown .... forever.:crying:
I tried to charge it for a long time but it changed nothing.
Unresponsive to any "hard reset".
I went to a kind of "popular market", and asked a guy to see if there was a problem with my battery.
The guy said me that there was no problem with my battery, and that I should reflash my tablet.
So he sent me to another guy who explained me that my galaxy tab cannot be flashed, if it doesn't boot.
So basically my galaxy tab is "hard bricked".
So I'm not sure what I've made wrong.
If I buy an other tablet, should I avoid custom roms ?
Is there some tablets that resist more than other to bricking ?
It's a bit frustrating , that my galaxy tab got a short life, I want a tablet for at least 3 year !
extrabigmehdi said:
hello,
the last time I used my gt p1000, it was flashed with an overcome rom, and it worked fine.
But I didn't use much my galaxy tab , so I've forgot it for a long time.
Once, I wanted to use it again, to read some book on my bed, but the battery was empty.
I tried to charge it, and I pressed the power button because I wanted to see at least some indicator.
I saw a small progress bar, but immediately after it was shutdown .... forever.:crying:
I tried to charge it for a long time but it changed nothing.
Unresponsive to any "hard reset".
I went to a kind of "popular market", and asked a guy to see if there was a problem with my battery.
The guy said me that there was no problem with my battery, and that I should reflash my tablet.
So he sent me to another guy who explained me that my galaxy tab cannot be flashed, if it doesn't boot.
So basically my galaxy tab is "hard bricked".
So I'm not sure what I've made wrong.
If I buy an other tablet, should I avoid custom roms ?
Is there some tablets that resist more than other to bricking ?
It's a bit frustrating , that my galaxy tab got a short life, I want a tablet for at least 3 year !
Click to expand...
Click to collapse
Hmm, seems the tablet is rest for awhile, just connect the charger and let it charge for 3 hours , and then slowly HOLD VOLUME UP button and POWER button for 5 secs .. Let it access to factory setting mode, but do not use factory setting .. Just choose REBOOT ....Try it
rakionowner said:
Hmm, seems the tablet is rest for awhile, just connect the charger and let it charge for 3 hours , and then slowly HOLD VOLUME UP button and POWER button for 5 secs .. Let it access to factory setting mode, but do not use factory setting .. Just choose REBOOT ....Try it
Click to expand...
Click to collapse
I tried this before. At least how I would avoid bricking of my next tablet ?
Perhaps I shouldn't have buy my tablet in "black market", or used a custom rom.
Or perhaps it's a virus, too many hypothesis.
extrabigmehdi said:
I tried this before. At least how I would avoid bricking of my next tablet ?
Perhaps I shouldn't have buy my tablet in "black market", or used a custom rom.
Or perhaps it's a virus, too many hypothesis.
Click to expand...
Click to collapse
Stop rushing between your tablet and your life...You could avoid from bricking your next tablet, simple as 1,2,3 ... Follow the proceduce before you do it buddy

Coming from Note 4

Hi there,
I just picked up a 64GB Sprint Note 5. I'm coming from a Note 4 and am a little nervous about not being able to pull a battery in case of an emergency. All the way back to my old XV6700 I've always been able to pull a battery if I got stuck in a boot loop or it froze up when experimenting. Just wondering if there are any pitfalls I need to be aware of/things to avoid specific to the Note 5.
Thanks
UPSGuy said:
Hi there,
I just picked up a 64GB Sprint Note 5. I'm coming from a Note 4 and am a little nervous about not being able to pull a battery in case of an emergency. All the way back to my old XV6700 I've always been able to pull a battery if I got stuck in a boot loop or it froze up when experimenting. Just wondering if there are any pitfalls I need to be aware of/things to avoid specific to the Note 5.
Thanks
Click to expand...
Click to collapse
All you need to do is hold the volume down button and power button at the same time for about 7-10 seconds and that will make the phone do a battery disconnect. It works even if the phone is stuck or whatever!
MrMike2182 said:
All you need to do is hold the volume down button and power button at the same time for about 7-10 seconds and that will make the phone do a battery disconnect. It works even if the phone is stuck or whatever!
Click to expand...
Click to collapse
Thanks, I found that out the hard way when I got into a boot loop when installing TWRP. It's now rooted, twrp installed and running MoAR 3.1.
Thanks again.
UPSGuy said:
Thanks, I found that out the hard way when I got into a boot loop when installing TWRP. It's now rooted, twrp installed and running MoAR 3.1.
Thanks again.
Click to expand...
Click to collapse
You're welcome!

Note 5 Broke itself for no reason, won't boot to Android OS

Just looking for opinions. I have a stock note 5, no jail breaking or weird loads. Just a run of the mill Note with way too many candy crush saga apps. We weren't even using it a couple days ago when it turned itself off. Reboot just got it stuck in an endless boot cycle. Loading normal or safe mode gets you the android 'no command' blue screen of death.
I figured maybe bad update...possibly load new firmware. Samsung's smart link application doesn't work, as apparently I don't have a S/N, it doesn't exist and you need that for smart link. (It's not the IMEI.) Anyway, Samsung over the phone told me to try a best buy samsung rep, they'd flash it for free. I thought that sounds safe. But they couldn't get it to recognize my phone....Verizon won't help me, I'm past the year warranty. But still owe too much money to pay it off and get a new one through them...That leaves flashing it myself with Odin. So I did. It went ok, it said it PASSED, the phone rebooted....It started a little config in what looks to be a factory reset type screen...it got to 'erasing', refresh arrow spinning to show me it was going, then it just stops. The world stops and no amount of letting it sit every gets it to go again. Rebooting still has 'no command' and no signs of life.
Any thoughts on what might be going on? Anything else to load or try? The phone's no good to me ****ed, so I'm open to suggestions. Likewise, does it sound like any hardware related things? Is there any hope? would love to hear a first impression from someone more experienced with phones and Android.
Try flashing the latest stock firmware in Odin using "Nand erase all" ticked under options..
Let us know how it goes..
CompuTechnoPro™ said:
Try flashing the latest stock firmware in Odin using "Nand erase all" ticked under options..
Let us know how it goes..
Click to expand...
Click to collapse
Same Problem it looks like. Odin does it's thing for about 3 minutes. Says 'PASS'. Phone restarts, does some initializing bar moving stuff for 10 seconeds, it switches to 'Erasing' then the phone just stops
That's unfortunate dude.
I'm really sick of Samsung phones. They're just terrible. As someone who's had to replace their screen twice and battery three times, it shouldn't be difficult to replace the motherboard.
This happened to my NOTE 5 (SM-N920V) as well
YOUR NOT ALONE! THIS SAME THING HAPPENED TO MY NOTE 5
I was fishing, this morning at about 7am when my phone rebooted all on its own to the same Samsung Boot Logo screen then stuck as well. NO RYHME NO REASON, I have never, ever cracked, hacked or smacked this phone either,:highfive:
"The only updating that has been done has come via Verizon/Samsung..." But none recently ...that I recall as in, the last week or so.
While I will admit doing "it" (hacking,cracking,modding,) to other android phones (Obviously or I wouldn't have a membership here). But this Note 5? No... Maybe perhaps that's why its broken now? LOL...
It does always seem that my continued membership here is not in vain though, ......
For now, I will do whatever it takes to get it back... .......next to buying a new phone or it not coming back on ever.
I will share here what I did to resolve the issue. And I will without a doubt utilize "EVERY" resources here at XDA-DEVELOPERS to do it, and happily without the help of Verizon or Samsung.
So far I have determined that my Note 5 version is not commonly referenced here which is: the SM-N920V (Verizon U.S)
Thank you XDA-Developers this is why we need informational communities like this in our lives! :victory:
Even though I may still go nutz during this repair... if it happens.... Wish us luck!
chroniclogic said:
YOUR NOT ALONE! THIS SAME THING HAPPENED TO MY NOTE 5
I was fishing, this morning at about 7am when my phone rebooted all on its own to the same Samsung Boot Logo screen then stuck as well. NO RYHME NO REASON, I have never, ever cracked, hacked or smacked this phone either,:highfive:
"The only updating that has been done has come via Verizon/Samsung..." But none recently ...that I recall as in, the last week or so.
While I will admit doing "it" (hacking,cracking,modding,) to other android phones (Obviously or I wouldn't have a membership here). But this Note 5? No... Maybe perhaps that's why its broken now? LOL...
It does always seem that my continued my membership here is not in vain, ......as for now, I will do whatever it takes to get it back... .......next to buying a new phone or it not coming back on ever.
I will share here what I did to resolve the issue. And I will without a doubt utilize "EVERY" resources here at XDA-DEVELOPERS to do it, and happily without the help of Verizon or Samsung.
So far I have determined that my Note 5 version is not commonly referenced here which is: the SM-N920V (Verizon U.S)
Thank you XDA-Developers this is why we need informational communities like this in our lives! :victory: Even though I may still go nutz during this repair... if it happens.... Wish us luck!
Click to expand...
Click to collapse
might be bad emmc look into booting from sd card not possible on all devices but may be a start,I had a note 4 do the same thing and most def was bad emmc
Unfortunately, my sd card is internal on the Note5 the unique thing is the Note5 does not have an pop of back plate that covers the battery as, like previous versions which allow the back cover to be removed easily, I mean yeah I can take this thing apart, but its not conventional.
chroniclogic said:
Unfortunately, my sd card is internal on the Note5 the unique thing is the Note5 does not have an pop of back plate that covers the battery as, like previous versions which allow the back cover to be removed easily, I mean yeah I can take this thing apart, but its not conventional.
Click to expand...
Click to collapse
Oh yea and i owned one of these most def not conventional I had mine apart many times.
Mine just shut off one day and wouldn't do anything plugged in or not ended up being the battery
chroniclogic said:
Unfortunately, my sd card is internal on the Note5 the unique thing is the Note5 does not have an pop of back plate that covers the battery as, like previous versions which allow the back cover to be removed easily, I mean yeah I can take this thing apart, but its not conventional.
Click to expand...
Click to collapse
Is there any good way guides on how to find/test eemc or battery or whatever? I can't find many resources at all on how to help me troubleshoot.
Resplendentowl said:
Just looking for opinions. I have a stock note 5, no jail breaking or weird loads. Just a run of the mill Note with way too many candy crush saga apps. We weren't even using it a couple days ago when it turned itself off. Reboot just got it stuck in an endless boot cycle. Loading normal or safe mode gets you the android 'no command' blue screen of death.
I figured maybe bad update...possibly load new firmware. Samsung's smart link application doesn't work, as apparently I don't have a S/N, it doesn't exist and you need that for smart link. (It's not the IMEI.) Anyway, Samsung over the phone told me to try a best buy samsung rep, they'd flash it for free. I thought that sounds safe. But they couldn't get it to recognize my phone....Verizon won't help me, I'm past the year warranty. But still owe too much money to pay it off and get a new one through them...That leaves flashing it myself with Odin. So I did. It went ok, it said it PASSED, the phone rebooted....It started a little config in what looks to be a factory reset type screen...it got to 'erasing', refresh arrow spinning to show me it was going, then it just stops. The world stops and no amount of letting it sit every gets it to go again. Rebooting still has 'no command' and no signs of life.
Any thoughts on what might be going on? Anything else to load or try? The phone's no good to me ****ed, so I'm open to suggestions. Likewise, does it sound like any hardware related things? Is there any hope? would love to hear a first impression from someone more experienced with phones and Android.
Click to expand...
Click to collapse
What you need to do is in Odin options... Uncheck auto reboot. Find the exact .PIT file for your model and put it in odins PIT spot and ignore that it says it's for developers only just add the PIT anyway and in options again where you unchecked auto reboot make sure you check NAND erase all and then add your firmware and after odin flashes it and finally says PASS then disconnect the phone and then hold the volume down button and power button at the same time and when the screens turns off let them go and as soon as it comes back on select nothing but factory reset and when it gets into the recovery mode if it list options and you see factory reset a few lines down use the volume down button to move down to highlight the factory reset option and hit the power button and on the next page again go down to YES and hit the power button again and then let it finish and reboot and least give the phone a good 20 minutes after it's rebooted to get itself setup and to the point where you can start setting it up the same way you did the day you turned it on for the very first time.. Let me know if this works and don't skip any steps.
---------- Post added at 01:55 AM ---------- Previous post was at 01:35 AM ----------
Resplendentowl said:
Is there any good way guides on how to find/test eemc or battery or whatever? I can't find many resources at all on how to help me troubleshoot.
Click to expand...
Click to collapse
The newer Samsung's do not use eMMc they use the newer UFS 2.0 which is why the note 5 and S6 never got micro sd slots. I could be wrong here but I don't think so.
MrMike2182 said:
What you need to do is in Odin options... Uncheck auto reboot. Find the exact .PIT file for your model and put it in odins PIT spot and ignore that it says it's for developers only just add the PIT anyway and in options again where you unchecked auto reboot make sure you check NAND erase all and then add your firmware and after odin flashes it and finally says PASS then disconnect the phone and then hold the volume down button and power button at the same time and when the screens turns off let them go and as soon as it comes back on select nothing but factory reset and when it gets into the recovery mode if it list options and you see factory reset a few lines down use the volume down button to move down to highlight the factory reset option and hit the power button and on the next page again go down to YES and hit the power button again and then let it finish and reboot and least give the phone a good 20 minutes after it's rebooted to get itself setup and to the point where you can start setting it up the same way you did the day you turned it on for the very first time.. Let me know if this works and don't skip any steps.
______________________________________________________________________
Worth a shot.
Where the hell can I find pit files at? why is this **** so obscure on google search. I can't find **** all. It took me forever to find a fireware that appears to work. I'm having no luck finding .pit files
Click to expand...
Click to collapse
Resplendentowl said:
MrMike2182 said:
What you need to do is in Odin options... Uncheck auto reboot. Find the exact .PIT file for your model and put it in odins PIT spot and ignore that it says it's for developers only just add the PIT anyway and in options again where you unchecked auto reboot make sure you check NAND erase all and then add your firmware and after odin flashes it and finally says PASS then disconnect the phone and then hold the volume down button and power button at the same time and when the screens turns off let them go and as soon as it comes back on select nothing but factory reset and when it gets into the recovery mode if it list options and you see factory reset a few lines down use the volume down button to move down to highlight the factory reset option and hit the power button and on the next page again go down to YES and hit the power button again and then let it finish and reboot and least give the phone a good 20 minutes after it's rebooted to get itself setup and to the point where you can start setting it up the same way you did the day you turned it on for the very first time.. Let me know if this works and don't skip any steps.
______________________________________________________________________
Worth a shot.
Where the hell can I find pit files at? why is this **** so obscure on google search. I can't find **** all. It took me forever to find a fireware that appears to work. I'm having no luck finding .pit files
Click to expand...
Click to collapse
What service provider do you have?
Click to expand...
Click to collapse
MrMike2182 said:
Resplendentowl said:
What service provider do you have?
Click to expand...
Click to collapse
the Note 5 in question is a version phone. So n920V. I've honestly googled and opened about 30 ****ty websites, cant find a single one with actual pit files. Just copy pasted generic guides and broken links
Click to expand...
Click to collapse
Resplendentowl said:
MrMike2182 said:
the Note 5 in question is a version phone. So n920V. I've honestly googled and opened about 30 ****ty websites, cant find a single one with actual pit files. Just copy pasted generic guides and broken links
Click to expand...
Click to collapse
Download it from my android file host
.PIT Verizon Galaxy Note 5
Click to expand...
Click to collapse
MrMike2182 said:
Resplendentowl said:
Download it from my android file host
.PIT Verizon Galaxy Note 5
Click to expand...
Click to collapse
Well ****, we're worse off than when we were before. I don't know if this in indicative of a hardware problem, but now that the battery has had time to drain, I plugged it in and left if for a day, but any time the cord is plugged in the phone is stuck in an infinite no command/reboot loop, and I can't get to download mode with up arrow + home + power like I could before. With the phone unplugged it has no life whatsoever.
Could this be a battery issue the whole time?
Click to expand...
Click to collapse
Resplendentowl said:
MrMike2182 said:
Well ****, we're worse off than when we were before. I don't know if this in indicative of a hardware problem, but now that the battery has had time to drain, I plugged it in and left if for a day, but any time the cord is plugged in the phone is stuck in an infinite no command/reboot loop, and I can't get to download mode with up arrow + home + power like I could before. With the phone unplugged it has no life whatsoever.
Could this be a battery issue the whole time?
Click to expand...
Click to collapse
Yes and it sounds like a hardware issue by draining that fast.. Did you try holding the volume down button and power button until it reboots?
Click to expand...
Click to collapse
MrMike2182 said:
Resplendentowl said:
Yes and it sounds like a hardware issue by draining that fast.. Did you try holding the volume down button and power button until it reboots?
Click to expand...
Click to collapse
So When it was plugged in to my comp it would not go into download mode...If I unplugged the cord, it would not turn on.
I got a wall outlet charger instead, with that plugged in I could get to download mode, and when I tried to turn the phone on without the wall charger it gave a 'battery 0%' warning...
Anyway, I got it to down load mode, unplugged the wall charger, moved it to the comp and did the flash with the pit file...Odin said it passed. I restarted the phone, picked factory reset. It installs a few quick things, goes to 'erasing' and after about 20 seconds, freezes, same as last time. Now it's back to no command
Click to expand...
Click to collapse
Resplendentowl said:
MrMike2182 said:
So When it was plugged in to my comp it would not go into download mode...If I unplugged the cord, it would not turn on.
I got a wall outlet charger instead, with that plugged in I could get to download mode, and when I tried to turn the phone on without the wall charger it gave a 'battery 0%' warning...
Anyway, I got it to down load mode, unplugged the wall charger, moved it to the comp and did the flash with the pit file...Odin said it passed. I restarted the phone, picked factory reset. It installs a few quick things, goes to 'erasing' and after about 20 seconds, freezes, same as last time. Now it's back to no command
Click to expand...
Click to collapse
How long did you let it sit there? Do the factory reset again and let it sit there for a little bit and see if it eventually goes. If not boot into recovery again and read to see what version firmware is listed.
Click to expand...
Click to collapse
MrMike2182 said:
Resplendentowl said:
How long did you let it sit there? Do the factory reset again and let it sit there for a little bit and see if it eventually goes. If not boot into recovery again and read to see what version firmware is listed.
Click to expand...
Click to collapse
It kicks itself off and goes to a 'no command' after the erasing screen gets stuck and quits 'twirling' for awhile. I don't know how to see a firmware listing. I can't get to a recovery mode(using that terminology to google some screenshots, I don't have that). The phone boots to maintenance mode only...any option I pick there goes to no command. I can use the vol down + home + power to get into download mode so it will be seen by the pc. That's about it
Click to expand...
Click to collapse
Resplendentowl said:
MrMike2182 said:
It kicks itself off and goes to a 'no command' after the erasing screen gets stuck and quits 'twirling' for awhile. I don't know how to see a firmware listing. I can't get to a recovery mode(using that terminology to google some screenshots, I don't have that). The phone boots to maintenance mode only...any option I pick there goes to no command. I can use the vol down + home + power to get into download mode so it will be seen by the pc. That's about it
Click to expand...
Click to collapse
That means that it didn't flash fully.. What firmware version did you flash in odin? And you can see the phone version again by going into download mode too it should be right at the top after pressing the volume up.
Click to expand...
Click to collapse

Please Help! Note8 (unrooted) stuck in safe mode since last night

I've had rooted HTC devices (Hero, EVO 3D) and then rooted Samsung Galaxy S3, Note 8.0 tablet and Note 4 which was my last device before this one. So this is my first unrooted device basically since I rooted my first Android device and I feel like I have no idea what I'm doing. I looked at my Note8 last night to find it in SAFE MODE. This phone has not been activated because I've been using the free WiFi hotspot on my rooted Note 4 to provide internet to my PS4 because the WiFi in the nursing home I'm temporarily in cuts out a lot and I got the Note8 on 9/15 so I'm assuming I'm going to be in trouble with Sprint when I call about now being in default to see if I can fix that before they charge me every penny I'll have for the next 2 years and cut ties with me forever. I've only ever had Sprint. If anyone can give me any tips on what to say when I call about that it would be appreciated. Anyone know how big of a deal it is to be in default like this for a few months? They never told me I was even in default. I figured it out. They haven't been charging me for the lease, not once.
Anyway, this unactivated Note8 has not been updated at all either. I haven't installed anything in the last couple of days prior to safe mode starting, that I recall. Samsung stock apps are constantly updating though. Can anyone point out the stupid thing that I did or didn't do that probably caused this? And can anyone help me? Please? I'm good with this stuff. Usually. lol
Edit: I forgot to say that in an attempt to fix it, I rebooted the phone more than once. I used the thing that shows up in the notifications to get it out of safe mode and I also just held the power button down and tapped reboot when it popped up. No change. I powered it off then left it off for 2 minutes and powered back on with no change. I have had a major issue with the volume rocker since I got the phone. Like it really never moved. I had to get an app to control the volumes and use Tasker to control the profiles in the app. Once in a while, I could get it to work but then it would act as if I was holding it in which I wasn't. Maybe 2 days before it went into safe mode, I pressed down hard on the volume up button and it snapped. Ever since it would make a sound at random times like the volume button was being pressed even though the phone was just sitting and the screen was usually off at the time. After it went into safe mode, I messed with it enough that the sound stopped and I did get the volume rocker to move in each direction though now that it seems to be in a neutral position I don't want to mess with it at all. I tried to reboot to see if it would come out of safe mode after that but there was no change.
Christina
died4u525 said:
I've had rooted HTC devices (Hero, EVO 3D) and then rooted Samsung Galaxy S3, Note 8.0 tablet and Note 4 which was my last device before this one. So this is my first unrooted device basically since I rooted my first Android device and I feel like I have no idea what I'm doing. I looked at my Note8 last night to find it in SAFE MODE. This phone has not been activated because I've been using the free WiFi hotspot on my rooted Note 4 to provide internet to my PS4 because the WiFi in the nursing home I'm temporarily in cuts out a lot and I got the Note8 on 9/15 so I'm assuming I'm going to be in trouble with Sprint when I call about now being in default to see if I can fix that before they charge me every penny I'll have for the next 2 years and cut ties with me forever. I've only ever had Sprint. If anyone can give me any tips on what to say when I call about that it would be appreciated. Anyone know how big of a deal it is to be in default like this for a few months? They never told me I was even in default. I figured it out. They haven't been charging me for the lease, not once.
Anyway, this unactivated Note8 has not been updated at all either. I haven't installed anything in the last couple of days prior to safe mode starting, that I recall. Samsung stock apps are constantly updating though. Can anyone point out the stupid thing that I did or didn't do that probably caused this? And can anyone help me? Please? I'm good with this stuff. Usually. lol
Edit: I forgot to say that in an attempt to fix it, I rebooted the phone more than once. I used the thing that shows up in the notifications to get it out of safe mode and I also just held the power button down and tapped reboot when it popped up. No change. I powered it off then left it off for 2 minutes and powered back on with no change. I have had a major issue with the volume rocker since I got the phone. Like it really never moved. I had to get an app to control the volumes and use Tasker to control the profiles in the app. Once in a while, I could get it to work but then it would act as if I was holding it in which I wasn't. Maybe 2 days before it went into safe mode, I pressed down hard on the volume up button and it snapped. Ever since it would make a sound at random times like the volume button was being pressed even though the phone was just sitting and the screen was usually off at the time. After it went into safe mode, I messed with it enough that the sound stopped and I did get the volume rocker to move in each direction though now that it seems to be in a neutral position I don't want to mess with it at all. I tried to reboot to see if it would come out of safe mode after that but there was no change.
Christina
Click to expand...
Click to collapse
Okay, so let me get this straight. You got the phone through the Sprint Lease Program, but you never activated the phone? Did you get the insurance for the phone?
Easy fix, if you are within the 14 days of owning it, take it back and get a new one. If you have insurance, file a claim.
Other then that you could see if it boots to download mode and try to flash the firmware for it. Everything will be gone but it should fix the issue.

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