[Q] Moto X Microphone(s) low (very) - Moto X Q&A

Had to get my screen replaced, it was cracked and went black, on my 1st generation Moto X.
Got it back, everything seems to be working except people can barely hear me when i try to call them. I tried leaving some test voicemails, on regular handset call, inaudible, on a speakerphone call, can barely hear the message, sounds very far away. Was something done wrong, did something break?? On a voice recording app, same effect.
I tried factory reset, a cache cleaning app, and tried looking at settings but dont see those mentioned as solutions (ie. voice privacy)
I came here, to the pros! please help

The little hole to the off centered left may have got some adhesive in it. Personally I would probably take a needle and try to scrape around the inside of the hole, making sure not to stab the mic.

Is it advisable to try and correct this by taking the unit/ Microphone module apart? I am pretty confident with mechanical/electronic things.
Biom4st3r said:
The little hole to the off centered left may have got some adhesive in it. Personally I would probably take a needle and try to scrape around the inside of the hole, making sure not to stab the mic.
Click to expand...
Click to collapse

I mean if you can't get anything out with a needle or Sim tray remover you could take it apart, but remember that'll void the warranty. Also I am just guessing that there may be gunk over the mic and I could be totally wrong

well the screen has just been replaced so I am guessing the warranty could be void already. I that a simple procedure ? to get to that area? I tried already with a pin.
Biom4st3r said:
I mean if you can't get anything out with a needle or Sim tray remover you could take it apart, but remember that'll void the warranty. Also I am just guessing that there may be gunk over the mic and I could be totally wrong
Click to expand...
Click to collapse

my dad is having the same issue.. he can't use voice typing or voice search anymore but if you hit or blow on the mic it does show that its hearing something, but only if your lips are basically touching it. anything further and it doesn't pick it up. Any ideas?

i noticed that On Smart Voice Recorder, if you go into settings and turn off auto gain control, you can recalibrate it, then it seems to notice your voice better(SVR does) and you can make a recording and can listen to it more clearly , although slightly grainy, but doesnt apply to the call app, so Im wondering if a global calibration can be done in settings or if another call app can be installed to allow for such settings.
vikramkhalsa said:
my dad is having the same issue.. he can't use voice typing or voice search anymore but if you hit or blow on the mic it does show that its hearing something, but only if your lips are basically touching it. anything further and it doesn't pick it up. Any ideas?
Click to expand...
Click to collapse

moto_flyer said:
well the screen has just been replaced so I am guessing the warranty could be void already. I that a simple procedure ? to get to that area? I tried already with a pin.
Click to expand...
Click to collapse
Yeah true that did void the warranty. If you feel ok with taking phones apart feel free to try that

I have same issue. I bought used moto XT1060 2 month ago. I readed all existing forums, wrote to Motorola support, but did not found solution
moto_flyer said:
Had to get my screen replaced, it was cracked and went black, on my 1st generation Moto X.
Got it back, everything seems to be working except people can barely hear me when i try to call them. I tried leaving some test voicemails, on regular handset call, inaudible, on a speakerphone call, can barely hear the message, sounds very far away. Was something done wrong, did something break?? On a voice recording app, same effect.
I tried factory reset, a cache cleaning app, and tried looking at settings but dont see those mentioned as solutions (ie. voice privacy)
I came here, to the pros! please help
Click to expand...
Click to collapse

I have been having the same issue recently. I have owned the phone for about a year and it has been fine up until a few months ago. The hole looks clogged and I've tried cleaning it with something thin enough to fit but there hasn't been a huge improvement. The sound isn't VERY low but it is much lower than it should be.

Related

Anyone else have this clicking?

I have a new Tilt and this weekend I have been messing around with various touch programs. I noticed a clicking sound on the back of my device when I hold it a certain way.
To recreate the issue, turn your phone over and press your finger onto the back right above the speaker and on the same horizontal line with the GPS stud. On my phone it presses in very slightly and makes a clicking sound. All other areas of the phone back seem solid.
Does anyone else with a Tilt/TyTnII have this? Is it a design flaw or is it just my phone?
thanks.
k im kinda confused at what ur doing. I'll try to help but be more specific. Is the screen opened or closed? What program are you running? I know if i have the speakers all the way up and my fingers are on back of the device i get a scratchy noises but i wouldn't call it clicking.
hmm i tried to follow and i dont seem to be having that problem.
Yea, mine does it too. Actually, I have 2 tilts. The older one does it, but the newer one does not do it. It's so minor that some people might not even be able to reproduce it, since it is so minor. Very trivial if you ask me.
Yeah it doesn't appear to be a huge deal, I was just curious... it is almost like the battery cover isn't on properly...but it is.
redbandana...I am not talking about a program clicking, i am talking about the back case....with the tilt closed, push in on the back battery cover just above the speakerphone... it seems to push in ever so lightly and make a little clicking sound.
My Tilt case does not make any clicking noises like you report. Probably a "fit and finish" issue. If the battery cover is on properly, it's not something I'd tend to worry about.
gavink said:
My Tilt case does not make any clicking noises like you report. Probably a "fit and finish" issue. If the battery cover is on properly, it's not something I'd tend to worry about.
Click to expand...
Click to collapse
Correct. It wasn't even worth a new thread, in my opinion. Sorry.

x1 no sound during calls

hi everyone
i took apart my x1 yesterday to replace a faulty flex/ribbon cable that was causing my screen to go off when the phone was open. i thought everything was fine as my screen is now fixed, however i answered a call this morning and had no sound. the person at the other end could hear me but i could not hear them. i was also unable to hear my voicemail when trying that this morning too
it seems strange as well because sound effects etc are working on the phone if it is not on silent and my i could hear my alarm no problem this morning.
does anybody have an idea what may be causing this? im sure i plugged everything in as i followed tutorial videos strictly but maybe i did miss something or not plug in something fully. i changed the housing as well if that makes a difference?
thanks
Probably a loose connection for the internal/in-call speaker. Might have dislodged it when you took it apart.
i'm having this eact same problem and will now have to take apart my xperia for about the tenth time -.-
harveydent said:
Probably a loose connection for the internal/in-call speaker. Might have dislodged it when you took it apart.
Click to expand...
Click to collapse
ok thanks, was thinking something along those lines as it works if i put a call onto loudspeaker. looks like im going to have to take it apart again
thanks for posting your opinion anyway
kissiman said:
i'm having this eact same problem and will now have to take apart my xperia for about the tenth time -.-
Click to expand...
Click to collapse
Hi there,
I have just taken my xperia apart and im pretty sure i figured out the problem. If you replace the flex cable for the screen etc, you need to make sure that you take off the internal call speaker from the old cable and put it onto the new one. its literally a small black square that goes into the top connector of the ribbon cable. this is something i never noticed when replacing the cable and so thats why i had no sound in calls. have yet to put the phone back together but im pretty certain this is the issue.
update - edit*
Have tested the phone now and it was indeed the problem mentioned in my last post. Looking back, i can't believe i overlooked the internal call speaker and not realised it was still attached to the old ribbon cable.
Thanks to harveydent for pointing me in the right direction. hope this is some help to you kissiman and anyone else who may have done the same
Oh man, thank you for this post!!! I just took my phone apart and put a new black housing and noticed the same issue. I'm going to try to fix my phone ASAP. Thanks for the advice!!!
Taking a look at the black piece you had mentioned, I realized that it may be the camera part of the phone. Well, I'm making sure I have all the connections connected and putting it all back together now. Hopefully it works this time!!!

S4 active microphone problem

Hello,
I have bought a S4 Active from new and ever since I have problems with the microphone near the charging slot. So, if I want to talk to anybody I have to put it on speaker so I can be heard. I have read couple threads but my problem still isn't fixed. I tried with a needle to sting/clean the small hole of the microphone but it made no differece. I searched for apps but found nothing.
Note: if i speak really close to the mic and really loud i can be heard normally.
Ps. I dont have a warranty to get another one instead.
AfXv237 said:
Hello,
I have bought a S4 Active from new and ever since I have problems with the microphone near the charging slot. So, if I want to talk to anybody I have to put it on speaker so I can be heard. I have read couple threads but my problem still isn't fixed. I tried with a needle to sting/clean the small hole of the microphone but it made no differece. I searched for apps but found nothing.
Note: if i speak really close to the mic and really loud i can be heard normally.
Ps. I dont have a warranty to get another one instead.
Click to expand...
Click to collapse
If you've bought it new you have warranty unless you voided it in which case how did you void it because that may have been the cause of your microphone not working...
tiskael said:
If you've bought it new you have warranty unless you voided it in which case how did you void it because that may have been the cause of your microphone not working...
Click to expand...
Click to collapse
Mate, no offence, but your comment is completely irrelevant. I did not ask you what caused my microphone to stop working properly. In fact, it worked only in the first couple days. It is a general well-known problem for S4 active. I asked for a solution, not for an arrogant remark. I bought it from new but not from a retailer (yes, it is original and fully-working, and it is possible in my country. Briefly, I do not have warranty and I did not void anything.), but this has nothing to do with the topic. I asked for a possible solution. Nothing more.
Regards
So why doesn't it have warranty? There's a million possible solutions, flash a new ROM, factory reset, try installing a different dialer and using that. No offence mate, but you haven't really told us much except only your speaker phone works so you decided to stick a needle in your mic. If it was a software issue before, it could be a hardware issue now.
First thing I'd do is see if it is the dialer that it's stuffing up, try a voice recording app. If this doesn't work, is your phone rooted? If it is, and that's why your warranty is void, you can either try and 'unroot' in a way that makes Samsung think you haven't played with it, or you can try and find the dialer apk, delete (back up) your current one and replace it with a new one. I know there's instructions to do this, on a mobile so I can't find them.
Other than this, as I said, the basic go to's are ROM flash or factory reset. Back up first.
Sent from my GT-I9295 using Tapatalk

People hear echo during phone calls

Hello everyone
I just bought a Galaxy S4 Active and people started saying that they hear an echo of their voice every time they call me or I call them.
I tried different things. I noticed that every time I remove the back cover the problem is gone, then I put it back again and the echo is back. I unchecked the noise reduction option but nothing happened.
Does anyone have a solution for this? :crying:
My 1st S4 Active did that, brought phone back and got another one.
captaincado said:
My 1st S4 Active did that, brought phone back and got another one.
Click to expand...
Click to collapse
I bought it on the internet, so it is impossible to bring it back to the store.
Is there any solution to this?
fopazo said:
I bought it on the internet, so it is impossible to bring it back to the store.
Is there any solution to this?
Click to expand...
Click to collapse
You might want to call Samsung....I was told that it was a hardware issue, that's why I ended up with a replacement thru AT&T.
Sent from my SAMSUNG-SGH-I537 using XDA Premium 4 mobile app
It has not happened with our Active yet, but we have had the echo with multiple other phones... in all our cases it was dust that got in the microphone hole, took a needle and just very carefully cleaned out the hole and it took care of the problem. No clue if that will help you or not, but can't hurt to try!
fopazo said:
Hello everyone
I just bought a Galaxy S4 Active and people started saying that they hear an echo of their voice every time they call me or I call them.
I tried different things. I noticed that every time I remove the back cover the problem is gone, then I put it back again and the echo is back. I unchecked the noise reduction option but nothing happened.
Does anyone have a solution for this? :crying:
Click to expand...
Click to collapse
I have a galaxy S4 + certain ppl I call hear themselves talk when in a conversation with me....through trial + error, I found a fix( for me anyway) I removed the cover I had on the phone + placed a piece of med weight paper (such as glossy photo paper) + placed a small strip of it over the head phone jack + the top mic, replaced the cover so its wedged in there + it works now.............hope you have the same result
plumber55 said:
I have a galaxy S4 + certain ppl I call hear themselves talk when in a conversation with me....through trial + error, I found a fix( for me anyway) I removed the cover I had on the phone + placed a piece of med weight paper (such as glossy photo paper) + placed a small strip of it over the head phone jack + the top mic, replaced the cover so its wedged in there + it works now.............hope you have the same result
Click to expand...
Click to collapse
I had the same problem, and came to the same work around. However, as previously stated, it is a hardware fault and the best thing to do is to contact retailer or Samsung to try to get the unit substituted. I got mine substituted without any argumentation when contacting my retailer.

Microphone problems

Hi there.
I have the s5mini now three days.
The problem is that my friends understand me very very quietly. In the German thread are many Users who have the same problem.
How is that with you?
Is it not possible to adjust something in the service menu ??
Sorry for my bad English...
DönerXXL said:
Hi there.
I have the s5mini now three days.
The problem is that my friends understand me very very quietly. In the German thread are many Users who have the same problem.
How is that with you?
Is it not possible to adjust something in the service menu ??
Sorry for my bad English...
Click to expand...
Click to collapse
Hi,
also from Germany, I have the SM-G800F. I can't confirm your problems, no one complains about quiet voice problems.
Cheers!
DönerXXL said:
... text complaining about quite mic ...
Click to expand...
Click to collapse
same here.
DönerXXL said:
Hi there.
Is it not possible to adjust something in the service menu ??
Click to expand...
Click to collapse
you need to clean mic hole by needle or toothpick and problem will be solved
I also had the same problem as in the original post so I came here for complaining.
But after trying the needle suggestion above (cheers to the usasha!!) the problem got fixed!!!!
I was about to return it to be serviced, but now I'm so happy with my S5 mini
I used a thin needle and inserted it carefully for 3-4 millimeters, some lint came out.
We have exactly the same problem!
Bought phone and it went to service 3 times in a row. They've replaced everything from microphone to motherboard, even "cleared the mic hole". So, as you can see, we've replaced everything and it didn't get better.
Service even replied that the phone is working as it should. We bought it at the end of august, used it 4 days,.. other days, it was on service.
@greglord: is your last post some kind of a game with finding differences?
Usually this is with two pictures, so I find it very unique using posts instead.
Back to thread topic - I also used needle and now people hear me more clearly than before so thank you @usasha !!
I've installed sound meter from PLAY on 2 android phones my old Desire S and my new g800f. ive noticed that there is a 30dB difference the old one receiving better sound then the 1 day old g800f. sad!
usasha said:
you need to clean mic hole by needle or toothpick and problem will be solved
Click to expand...
Click to collapse
Those who took this advice can say good bye to the water resistant certificate.
All water resistant phones have bad microphone performance!
That's not entirely true, my friends immediately reported that I sounded loud and clear without asking, when I switched back from my G800F to my Xperia ZR, even without them knowing I switched phones. Maybe the sound isn't as good as a non-water resistant phone but it sure can be a lot better than my G800F.
I just got my phone back from the Samsung repair shop, after almost 2 weeks (!). But I doubt they have done anything to fix it because the screen was as smudged as when I brought it there. IIRC well the screen has to be taken out to replace anything inside the phone, or am I wrong?
How to solve this problem without loosing warranty?
I have SM-G800F with stock Android 4.4.2 updated from Samsung to the latest update I can get. Not rooted.
I have mic problem since I've bought this phone two weeks ago. People talking to me say that my voice is muffled as if I hold the phone too far from my mouth. This happens only using phone mic - if I switch to speakerphone or earphone during the call, everyone can hear me great. So, the problem is with the phone mic as if the mic level is too low .
I've searched all over the web and have realized that this is very common problem with S5 or S5 mini. As a solution, people suggest "cleaning" the mic hole which puncture the waterproof membrane of the phone and you loose warranty.
Another approach that could make progress is by editing default_gain.conf file at root /system/etc/ (more at http://forum.xda-developers.com/showthread.php?t=2777535) but for that to work you need to have root which also void warranty - correct?
Suggestions like taking out the battery or wiping the cache partition didn't make any improvement for me.
The only hope for me is hint the I've found the post (http://forum.xda-developers.com/showpost.php?p=55192014&postcount=2) on this forums suggesting raising mic level gain setting in phone service menu could solve the problem but there is no explanation how to do it. I've tried to enter the service menu using *#*#0011#*#* and then Menu -> Back -> Menu -> Input Key -> Q -> Menu -> Input Key -> 0000 but service menu doesn't appear like it should.
Any suggestions either on how to enter the service menu or some other way of solving the issue?
I had this phone like 2 days. I unsealed it. It's a nice phone but I recommend don't waste your time with it. Get rid of it you still can
Samsung S5 mini G800 microphone problem solved
Today I had a problem with the G800, the microphone doesn't work when talking about a call, but it works when recording a dictaphone.
I replaced the charging flex, but I didn't solve the problem, the microphone in the call didn't work.
Then I replaced the top microphone on the motherboard, which is used for speakerphone conversations,
and I heated audio IC WM1811GE it with hot air at 320 degrees Celsius for 20 seconds and that's it. Problem solved.
Now my S mini works perfectly, now the microphone works in a call or conversation. :good::good:
Audio IC Samsung G800
position WM1811GE Samsung G800 mainboard
Mic in mainboard (mic for speaker call)

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