My diamond is intermittently not allowing me to make calls. I try to dial out to someone, but it just beeps at me 3 times. I dont understand it - all the while i can still send and receive sms. It has only happened in my bedroom so far that i know of, but i am getting 3g in here, so my reception cant be that bad can it? i have also moved to different rooms in the house. I had this problem with the original Orange Rom as well as the htc stock rom i have now!
I don't have an answer but I'll save you a phone call to HTC support.
HTC: Thank you sir, may I have your name and number in order to help you to the best of our capability and your satisfaction.
jimmeh1988: Uh, sure, I just gave it to the other person but anyway... It's xxx-xxx-xxxx.
HTC: Thank you sir, may I call you Jimmeh? What brand of phone do you have.
jimmeh1988: It's an HTC Diamond.
HTC: Thank you sir. Let's see, <reading their manual> Yes sir, will you please take the back cover off sir?
jimmeh1988: Okay, done.
HTC: Take the battery out of the phone and wait for 15 seconds.
jimmeh1988: Okaaaaaay.
HTC: Now, sir, what do you see?
jimmeh1988: Well, my phone appears to be working but when I make a phone call, about every 3rd phone call, I simply get 3 beeps.
HTC: Sir, would you mind if I placed you on hold?
jimmeh1988: Sure...
HTC: Sir, have you made sure your phone is on when you made the call?
jimmeh1988: Well, yeah, duh...
HTC: Would you mind if I placed you on hold again?
jimmeh1988: Whatever...
HTC: Sir, I've talked to another tech and they said they've never heard of that either. Have you talked to you phone service provider? They may be able to help you.
jimmeh1988: No, thanks, I'll figure it out myself.
HTC: Other than that, have we supplied you with a courteous and helpful phone call sir?
jimmeh1988: <click>
Seriously though... HTC's service is second to none. I was just messin' around.
Have you tried switching to EDGE and see if you have the same results.
Does it do it anywhere else other than your house?
If so, you may just have something defective in your phone and you'll have to send it in.
Mark
Well i best try orange first thing in the morning then, if i am gonna get this from HTC.... I was just wondering if anyone else had had issues with this? its only happened in my bedroom - so i cant say it wont happen anywhere else?
AT&T Galaxy S3, unrooted, stock rom 4.4.2.
So yesterday on my way out of the office, I noticed that Accuweather said it was 95 degrees outside but the weather card on my Gear Live said it was 72. Weird, but whatever.
On the way home my wife sent me a chat via hangouts, and I replied using voice from the watch.
At home about a half hour later, I tried to set a reminder using "ok, google"....and nothing happened. Tried 7 or 8 times to get the watch to recognize the command with no luck. So then I tapped the watch face to try to get it to start listening so I could set a reminder and it couldn't hear me. It just went to the list of commands. Now even in hangouts it doesn't recognize that I'm speaking.
I'm using the Google Now Launcher on my GS3. I have Ok Google Everywhere turned on there, and in the voice search widget I can see the microphone icon go to "deactivated" when I do the wrist gesture thing on the watch to get it to start listening to me.
It's almost like my microphone hardware went bad
I've rebooted the watch several times and the phone as well. I am using Airwatch MDM and it was updated July 31st. I am not sure if "Ok, Google" has worked since then because I'm not sure I used it this weekend.
I think my next steps are to remove Airwatch to eliminate that variable, but it's required for me to get my work email and calendar on my phone.
Anyone else had a similar problem? Any suggestions?
I had something similar happen to me a few weeks ago. I would say "OK google" and nothing happened. After a couple of hours though, it started working and hasn't happened since.
Sent from my Nexus 5 using Tapatalk
So--in this order--I've reset the watch, removed Airwatch, decrypted the phone, reinstalled the Wear app....and I got nothin.
Paired it with another phone and same thing.
Called Google, went through all that again while on the phone with a tech (bless her heart, it can't be easy being tech support for a brand new product that pretty much only technophiles buy).
40 minutes later...She had to pass it on to level 3 or whatever, and I'm expecting to be contacted within 48 hours.
I'm having the same issue. Did you get any solution?
I'm having the same issue. Did you get any solution?
I hope it's not a hardware issue.
I had a similar issue (voice completely stopped worked... ok google, as well as touching the screen and then giving a command). I did a complete device reset twice, as well as used the toolkit to wipe/reinstall. Nothing fixed it. Called google, who just confirmed that I did everything they would have, and had a new device shipped out to me. I have to return the broken one. Called them Monday morning and had the new device Tuesday afternoon
vladthedog said:
I had a similar issue (voice completely stopped worked... ok google, as well as touching the screen and then giving a command). I did a complete device reset twice, as well as used the toolkit to wipe/reinstall. Nothing fixed it. Called google, who just confirmed that I did everything they would have, and had a new device shipped out to me. I have to return the broken one. Called them Monday morning and had the new device Tuesday afternoon
Click to expand...
Click to collapse
So I, too, called google and they shipped me a new watch under warranty. I'm glad I'm not the only one who's had this problem, BUT....
Now my *NEW* watch has done the same thing!
wizardPC said:
So I, too, called google and they shipped me a new watch under warranty. I'm glad I'm not the only one who's had this problem, BUT....
Now my *NEW* watch has done the same thing!
Click to expand...
Click to collapse
I too am on my third watch being shipped out today in fact. New one worked just fine for 2 weeks and then no microphone at all even after a compete device reset.
Add one more to the list. Just got off the phone with Google, sending me a new watch. I am admittedly a bit nervous, hearing that even the replacements are having the same issue. I wonder what the refund protocol would be in that case?
Just an FYI for anyone down the road, they do put a hold on your card for the cost of the watch, and say it will be released "within 21 days" of receiving the defective unit.
Herb.Grinda said:
Add one more to the list. Just got off the phone with Google, sending me a new watch. I am admittedly a bit nervous, hearing that even the replacements are having the same issue. I wonder what the refund protocol would be in that case?
Just an FYI for anyone down the road, they do put a hold on your card for the cost of the watch, and say it will be released "within 21 days" of receiving the defective unit.
Click to expand...
Click to collapse
I was told if the 3rd one had any issues whatsoever they would issue a refund. Just an FYI
Same here.... It is randomly working for me.... Most of the times it does not work.
I have reset the watch 3 times already and seems to be working for some minutes and then it stops working again
Looking back at my calendar, I was in an extremely loud (hearing protection required) environment the day before i noticed my first watch failed and immediately before the second one failed.
I don't see anything in the manual or warranty that indicates this is a problem, but I now suspect the mic couldn't handle it.
wizardPC said:
Looking back at my calendar, I was in an extremely loud (hearing protection required) environment the day before i noticed my first watch failed and immediately before the second one failed.
I don't see anything in the manual or warranty that indicates this is a problem, but I now suspect the mic couldn't handle it.
Click to expand...
Click to collapse
Interesting theory... I work in a shop where hearing protection is required, plus I go shooting at an indoor gun range. I don't remember if either prior warranty replacement happened right after extended time on the shop floor or shooting range, but i'll keep it in mind.
vladthedog said:
Interesting theory... I work in a shop where hearing protection is required, plus I go shooting at an indoor gun range. I don't remember if either prior warranty replacement happened right after extended time on the shop floor or shooting range, but i'll keep it in mind.
Click to expand...
Click to collapse
I think you are right. Number 3 no longer works after I went to the range today...
I went to the shooting range yesterday and had to exchange my Gear Live at Best Buy today. The microphone clearly can't take the SPL. I would suggest not wearing your Gear Live in any environment that requires hearing protection.
Sent from my LG-D850 using XDA Free mobile app
Mine quit responding after I went shooting. My second stopped after using a saws all.
Same problem, but don't think it's hardware...
First watch I had was dead out the box. Second one was fine for a month, then occasionally it would stop listening to voice commands. Sometimes "OK google" would work, other times not. Then later it would work again. No reset or charging or any interruption between it working and not. Sometimes when "OK google works, the "speak now" screen would come up, but it would no longer listen - so it can't be a hardware thing since it heard me immediately before it stopped working, and in fact I can go back to the watch face, say "OK google" again, it'll go to the "speak now" screen, and again won't respond. Also, when it's on the "speak now" screen, after a pause it just scrolls down to the next option in the menu ("take a note", "Play music" etc). I haven't used it anywhere loud (no gun ranges or anything), and the problem is sporadic, but frequent enough to be unusable as it should be. I did all the usual to try to fix the problem (re-pairing, removing apps, resetting, restarting, including a factory reset) but to no avail.
I have sent it back for another replacement ($200 temporarily on my card...), but I'm worried about this problem, and the dead out of the box issue. If it happens again, I'm going to get a refund, and choose another watch. Such a shame because this was a Christmas gift for me.
Same problem
I was looking for someone with the same problem as mine and found this post. Happens exactly the same for me and, reading your answers I realized the microphone stopped working the day after I went to a shooting range too. In real my voice commands do not stop working at all, but I have to SCREAM besides the watch to work.
My problem is, I live in Brazil, and bought a used watch during a business trip to the USA, than I don't have the coupon, or warranty. Anyone knows if it is possible to change only the microphone? seems difficult to replace welds on this boards. I guess will I have to replace the complete main board. Does someone have done that already? It is hard to find replacement parts for these watches...
---------- Post added at 08:08 AM ---------- Previous post was at 07:52 AM ----------
Just to complete the information, according to IFixIt (www .ifixit .com/ Teardown/Samsung+Gear+Live+Teardown/27038 - remove the spaces on the beggining of the link), the microphone is a InvenSense ICS-43430 (I don't know how they know that, because on the picture, over the mic is written NL2031).
Considering this is the right component, it is really cheap to buy a replacement - store .invensense .com/ProductDetail/ICS43430-InvenSense-Inc/495200
Than lasts only the final question. It is possible to replace this component? People who gave cell phone assistance should be able to do that?
same here.
Count me in. The microphone stop, working about after 3 weeks. The problem is I live in Greece and i bought it through ebay from US so no documents nothing. Isnthere any solution on this?
Hi,
I just got the watch a few days ago and can't seem to get voice commands to work reliably. For instance, "OK Google" detection will often not recognize until I restart the watch. I would like to find a resolution to this problem because I really like this feature of android wear. Does anyone else have this problem?
Thanks!
Literally watch it recognize my entire sentence before it says "didn't catch that" pisses me off...
-RioT- said:
Literally watch it recognize my entire sentence before it says "didn't catch that" pisses me off...
Click to expand...
Click to collapse
Hahaha this made me laugh! Know exactly what you mean though :good:
When I'm talking to my husband whose currently in another country the line disengages (without my knowledge) then I hear his beginning conversation repeat back to me. Eg,
Him: Hi Love
Me: Hi Baby, How's it going with your Mom
Him: She's getting better
Me: Glad to hear that
Him: Yes, me too which means I'll be home soon
Me: Thank God, I miss you so much
***A brief pause occurs on the phone line***
Him: Hi Love
Him: She's getting better
Him: Yes, me too which means I'll be home soon
So the line has dropped however, I get a playback of ONLY his
initial response when we first begun talking. Understand, we he calls
me this never happens and I don't have this experience with any other
callers in other country's.