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Capacitive buttons do not always respond

Hi guys I'm running into problem that the capacitive buttons sometime do not behave and failed to respond. I have seen a guy on youtube also complaining about the same thing and have it fixed by updating to 1.29. However mine's already on 1.29. Anyone else have the same issue?

Do you use a screen protector that covers the buttons?

henrybravo said:
Do you use a screen protector that covers the buttons?
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Not facing any such issue, however it does require to hit at correct place on the bar. I observed lot of times in initial days I was hitting slightly above the back button

raundown said:
Hi guys I'm running into problem that the capacitive buttons sometime do not behave and failed to respond. I have seen a guy on youtube also complaining about the same thing and have it fixed by updating to 1.29. However mine's already on 1.29. Anyone else have the same issue?
Click to expand...
Click to collapse
My Xperia S has similar problem... There is point which you need to search and find ( it's easy once u get used to it)
always touch on that pt and the phone should always respond..

I've been trying to get accustomed to swiping through whichever button I need. I put my thumb on the HTC logo (not using any HTCLOGO tweaks), and then swipe over the back or over the home button depending on which I need. It rarely if ever fails this way and it feels pretty slick using a pseudo-gesture to navigate :good:
The only issue with the buttons i'm facing is bringing up the menu on back button long press. Probably works about 75% of the time but that 25% where I inevitably exit the app is frustrating

henrybravo said:
Do you use a screen protector that covers the buttons?
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Click to collapse
Yea I do. Is it really the screen protector that is causing the problem tho?
KY Wildcats said:
I've been trying to get accustomed to swiping through whichever button I need. I put my thumb on the HTC logo (not using any HTCLOGO tweaks), and then swipe over the back or over the home button depending on which I need. It rarely if ever fails this way and it feels pretty slick using a pseudo-gesture to navigate :good:
The only issue with the buttons i'm facing is bringing up the menu on back button long press. Probably works about 75% of the time but that 25% where I inevitably exit the app is frustrating
Click to expand...
Click to collapse
Same. The swiping doesn't work for me sometimes. I'll have to keep tapping and swiping until it finally works. Double tap on the home button is not really a good idea IMO. Sometimes it doesn't register as double tap and brings you back to home.

raundown said:
Yea I do. Is it really the screen protector that is causing the problem tho?
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Yes your screen protector could be causing the problem. There are multiple posts in this thread where people are complaining about their screen protectors (especially the official HTC branded ones) that are causing the capacitive buttons to be considerably less sensitive and problematic.

raundown said:
Hi guys I'm running into problem that the capacitive buttons sometime do not behave and failed to respond. I have seen a guy on youtube also complaining about the same thing and have it fixed by updating to 1.29. However mine's already on 1.29. Anyone else have the same issue?
Click to expand...
Click to collapse
So myself and a buddy of mine are both having issues with the capacitive buttons as well. We both have screen protectors. I wish someone could confirm if they are having issues even without screen protector. The guy at the tmo store put it on perfectly and I suck at putting these damn protectors on my phone

i am sure this is screen protector problem , i had no screen protector before and i faced none of those problems and now i have one ... its all problematic.

Switching my screen protectors from fosman to amfilm helped me. I'm assuming because the amfilm is thinner than the fosman. It's been about a day since I switched and the back key hasn't failed me once.
Sent from my Nexus 4 using Tapatalk 2

disc0rdian said:
So myself and a buddy of mine are both having issues with the capacitive buttons as well. We both have screen protectors. I wish someone could confirm if they are having issues even without screen protector. The guy at the tmo store put it on perfectly and I suck at putting these damn protectors on my phone
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Click to collapse
I have no screen protector and I am having the same problem although it is worse when a screen protector is on.
I think the button detect area needs to be bigger and the sensitivity needs to go up or they need to respond immediately regardless of whether the app has frozen, especially the home button.

biffsmash said:
I have no screen protector and I am having the same problem although it is worse when a screen protector is on.
I think the button detect area needs to be bigger and the sensitivity needs to go up or they need to respond immediately regardless of whether the app has frozen, especially the home button.
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Click to collapse
And you have also updated to 1.29?

darkgoon3r96 said:
And you have also updated to 1.29?
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Click to collapse
yes, mine is Trickdroid 5.5.1 with ElementalX 0.10, but once I putted my tempered glass protector on, those capacitive buttons not even work at all...

angelky said:
yes, mine is Trickdroid 5.5.1 with ElementalX 0.10, but once I putted my tempered glass protector on, those capacitive buttons not even work at all...
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I was having a problem with this as well without a screen protector but I have a tempered protector on it now and it is considerably worse now.
what's funny is that I think the screen's touch sensitivity actually needs to come down for me and the button sensitivity needs to go up.
Maybe there's an app for that.

[Q] Unable to unlock screen while call in progress.

Hi All,
I have a sim free One and the problem i have is I am unable to unlock the screen while a call is in progress. I can press the power button to turn the screen on but if I try to unlock the screen , it goes off again so I am pretty stuck with a phone unusable during a call. I ll have to tell the person on the other end to disconnect in order that I can access the phone again, I cant use speaker phone while making notes or reading out from the phone.
Should I send this back please?
Thanks in advance.

Sounds like something is covering the proximity sensor. You got a case or screen protector on it that might be covering that?

MinecraftZombi.es said:
Sounds like something is covering the proximity sensor. You got a case or screen protector on it that might be covering that?
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Click to collapse
I dont have a case neither do I have a screen protector on.

Have you installed any brightness mods or anything like that which mught be misbehaving?
Or any programs which have functions for customising the brightness, power etc?
If no, then it sounds like your proximity sensor might be a bit over sensitive, and firing off all the time thinking it's next to your head.

proximity sensor issue?

Anyone else seem to have a problem with the ambient light/proximity sensor on their N6? I've noticed that a lot of times when i make calls, the screen won't shut off when i put the phone to my head... often with that resulting in my cheek touching something, and the person on the other end not being able to hear me. If i leave the phone at an angle against my ear so my cheek doesn't touch the screen, eventually the screen will shut off, but won't come on when i take the phone away from my ear, resulting in me having to press the power button to turn the screen back on.

Had that happen to me yesterday ... Rebooted and it hasn't happened today.
Sent from my Nexus 7 using Tapatalk

I'm having a issue now. Phone call comes in and screen stays on. I did a reboot, factory reset even installed custom ROM. It was working the other day. Anyway to calibrate this thing? Or do we have a bad sensor.
Also now my phone won't rotate screen.
Sent from my Nexus 6 using Tapatalk

Do any of you happen to have a screen protector on? As there have been some users that have been reporting issues with certain screen protectors. I believe most are tempered glass protectors that are the cause of the problems.

I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk

v4npro said:
I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk
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Did you try going to settings , accessibility , power button ends call, toggle that on and off.

We own two new Nexus 6 devices that are rooted and decrypted. We have the same issue where the phone screen stays on during a call. Rebooting fixes for a short period (hours or so) but the problem comes back. Other threads show this to be an issue with other phones (nexus 5) with Lollipop. Not sure of a fix. These devices are only a few weeks old so it is not a dust issue.

Having the same issue that just suddenly started. Rebooting does not seem to help.

Happening here too. Frustrating.

My screen turns off when taking the phone to the ear but it doesn't turn on again after i take it away from my ear.

It's pretty bad on my phone. The screen turns on when I am on a call making the notification bar drop down. Also, the phone doesn't wake up when I pull the phone away from my fasce 80% of the time. When I am on a call the phone randomly vibrates like I am getting a notification and when I look I have nothing. With all of this going on, making phone calls on this device is a nightmare.

Restore clean wipe did nothing.
nexus 6

The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.

aditya2529 said:
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
Click to expand...
Click to collapse
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6

Krunk83 said:
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6
Click to expand...
Click to collapse
What app

Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.

fazbender said:
Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.
Click to expand...
Click to collapse
Thanks I was just having a crazy time trying to install the front, similar case (glass protector in front) and ended up cutting a hole for the proximity sensor about 2 times the factory height, everything (seems) normal now. I used this program to help make the minimum cut, and align correctly. Did you run into any issues with the thin left & right vertical part of the front cover? Mine seems to "wrap" around the glass protector, not sure if it will stay there though

[Q] Proximity sensor issue with tempered glass

I got a new tempered glass screen protector, however, it is covering the proximity sensor located directly to the left of the top speaker. Since it is covering the sensor, I am unable to access the dial screen during calls 9 out of 10 times unless i keep swiping my finger on top of the sensor to get it to work. I got AndroSensor to test out the sensor and it does stay at 0.0in 90% of the time. When it does work, the value returned is 2.0in. I really don't want to replace this screen protector because it is nice and love the smoothness of it but unable to use the keypad during calls is too much.
Is there a way to manually turn on the dial screen during calls? Tried swiping, pinching, you name it.
Is there a hidden setting I could try like entering *#0*# on some phones for a workaround solution?
Is there a way to modify the settings of the proximity sensor? I am rooted.
The weird thing is there is a cutout on the protector but it is on the right side... Most of the pictures I saw of tempered glass for Nexus 6 had the left side covered but right side cut out as well. What's on the right side that is more important than the proximity sensor? Did they not know? Blah sorry for rant...

Its a problem with your tempered glass, contact the company whom you bought it from. Request a defect.
Theres a tempered glass thread in the accessories section where they have the same problem depending on what tempered glass you purchased.

Thanks zephiK, I'll check out that thread!

The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.

Proximity sensor/screen issue during calls?

I am running the latest a stock debloated 6.0 rom from tupac4u right now and having some issue during phone calls. For me I make or receive a call and my display will turn off even before putting the phone to my face. However, getting the screen on during a call is a bit hard to do as pressing the power button doesn't turn the screen on(sometimes have to press it 3 times to get it on). Anyway to fix this, or to disable this? Thank you

Using a screen protector? If yes, it may be blocking the proximity sensor, which is located just to the left of the top speaker grill.

In another thread I'm being told it's a bug with marshmallow. How accurate is that? And yes I am using a screen protector. I'm just not sure where the proximity sensor is so I can adjust accordingly?

http://forum.xda-developers.com/nexus-6/development/mod-fix-proximity-sensor-5-1-rom-t3069031
https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/mIRwBP4Hx_Y
I do not use shell or film and have the problem for a long time. Tried everything but nothing helps you get used to it.
Knowing isuses since 5.1 and the sensor is on the top left of the earpiece

Yeah i took a light to find where it was. I have a tempered protector. Tried to use a knife to adjust it, but broke the screen protector. Oh well I'll just skip one cup of tea this week. If I go with a regular screen protector(one of those cheap $1 ones will that still cause issues?

Yup, the oversensitive proximity sensor issue started after 5.1 arrived. I too had a tempered glass covering the proximity sensor and it was working fine when I was on 5.0/5.0.2. I had to remove the tempered glass and get a new one which doesn't cover proximity sensor to fix this problem.

Did the same thing. Got a regular screen protector right now for a cheap, until I can find a tempered model that doesn't cover the proximity sensor.