Database Develop

MMS Issues: Phone or AT&T?

I've been having a lot of problems with MMS since picking up the Active and switching to AT&T.
I usually use Handcent, but right now it's pretty worthless when it comes to group messages or receiving a picture. in both the stock messaging app and Handcent settings I have it set to group messages, and to automatically download. when I receive an MMS, though, I still have to click on download (and they won't download at all in Handcent even after clicking).
say I receive a group text from someone and 3 other people respond. both apps now display 4 different entries, one for each person. if I open each individual's thread and click download (again just in the stock app) the messages will be removed from that individual's thread and then be added to a group thread.
this is pretty frustrating, and I really want it solved. is this an AT&T issue (I was on VZW riding the Droid train before) or something with the phone?

a little update on this:
sending of MMS is also way less than ideal, either not sending at all, or taking a really really long time. I tried to send a picture earlier and it took 40 minutes before it finally went through. my searching of the interwebs leads me to believe it's perhaps an APN issue? it would be strange if the default settings out of the box prevent it from working, though. anyone else have an issue with this?

MMS is horrible for me on Handcent, too. I have to open the stock Messaging app just to download an MMS and sometimes that doesn't work, either. I also tried AT&T Messages, but it won't ever even setup correctly.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4

[Q] Missing messages in group messages?

So I just got my Moto X and its pretty awesome. My previous phone was an iPhone 3GS and I really liked iMessage but I figured that now since Android supports group sms I would take the plunge. However, after doing my first group message today I was only able to see 1 of my contact's text messages while everyone elses messages just never reached me (I guess in text message limbo).
All of the people I messaged were iPhone users (5 and 5s). Is this just a blip or just a common problem that I will have to deal with for the next 2 yrs (which I dont really want to deal with, all of my friends are iPhone users)? Could it possibly be a ATT problem, I tried texting my phone from one of my friends and immediately it went to iMessage instead of SMS but it eventually changed to text and I got it.

so I asked motorola about this issue. They said group messaging is no longer supported (wth) and I should download a 3rd party app.

conquerstrife said:
so I asked motorola about this issue. They said group messaging is no longer supported (wth) and I should download a 3rd party app.
Click to expand...
Click to collapse
If you like the stock app check out 8sms. Works very well and supports group messaging.

I have found that group messaging on android is pretty lack luster. I've installed Google hangouts as my default sms app and just deal with the issues. Hopefully, it will get better over time. They have a ton of issues to work through though. Good luck.

I do group messaging all the time in the hangouts app. Works no problem for me at all. I do them as "group MMS" messages. Try switching your SMS app to hangouts and see if it's any better.
Oh and before you switched from the iPhone did you unregister your phone number with iMessage? If not, that might be why they're not coming through. The apple database thinks you're still on iMessage and they're getting lost in limbo. See this:
http://www.pcpro.co.uk/blogs/2013/11/28/switching-from-iphone-to-android-switch-off-imessage/

VZW Moto X hangout issue

I got my Moto X back in October and it seems to be working fine until maybe a couple of weeks ago sending a MMS with Hangouts as text takes quite while a while and sometimes it doesn't send at all.I got a new Sim back in middle of October because sometimes I was getting any calls or if I would call someone they wouldn't get it or texts.Any suggestions so I fix this?

Check your APN's in Hangouts.
If u can switch to the Google Messenger app, do it. I did. Works way better.

Are you sending MMS or Hangout messages? Hangouts and MMS tend to not work well together.

Thanks guys,yeah using Google Messenger and it's awesome!

SMS and MMS issues with BLU Vivo XL on metroPCS

Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?

Similar Problem
I have a similar problem on AT&T. I get duplicate group messages while using google messenger. It only happens with group messages and is fine with normal MMS. Sorry I was unable to help, but you are not alone.

nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
I'm trying to use my BLU Vivo XL with Chomp Messenger (AT&T). It seems to work other than it won't play any notification sounds no matter which one I choose. It's not blinking the message led either.

I was having the same issue on T-Mobile, my solution was to go through each contact and make sure there were no spaces in any contact numbers. Example: 1 (123) 456-7890 would give me problems, but 1(123)456-7890 worked just fine.

nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
Exactly the same with me on AT&T. Any time someone sends me an MMS, I get 2 pictures instead of just one. Crazy. I also get the issue where I send a SMS, and then when they reply, it starts a new thread instead of appearing in the one I just sent. Weird. Let me know if you figure this out.

I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.

xphyle1971 said:
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
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Click to collapse
Yup, there appears to be a non-stock messenger app problem. Both Google Messenger and Textra were resulting in duplicate MMS.

I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?

cas8180 said:
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
Click to expand...
Click to collapse
Swipe down from the status bar, click the little icon on the right, select GO SMS pro, toggle the Set to important notice.

Phone type: Blu Life One X on Android 5.1 (whatever happened to Blu promises for a droid version update? Word of caution: Don't believe Blue marketing 'promises'. Nice phone, but don't buy it unless its the OS you are willing to live with until your next phone)
Ever since google began sending love notes about its texting app becoming obsolete and I began using a different texting app (forget which one), I started having problems with duplicate messages being received. Last night I installed Textra and thought the problem was finally gone. Today while looking at the same texts received during testing last night, I suddenly have duplicate texts from last night for some messages (they were single copies last night). Really bizarre. I have also noticed that with Textra, the double text replies seem to now be only with my group texts.
Reading various threads, I became suspicious that maybe something in the Google contact phone numbers has become corrupted. Sure enough, some of the group contact phone numbers could no longer be easily edited. I messed around with the suspect contact information until I could edit the phone number to its simplest form (from +1 (123) 345-7890 changed to 123-456-7890). Seems to be working now. Will need another day to see if the texting acts up once again.
Now to figure out what is corrupting my Google contact information...

it's the 6.0 marshmallow update ..my Blu Vivo was just fine until i updated my phone i suggest you factory reset your phone.

Textra not working sending Live Messages

I would love to keep using Textra as my default message app, but it cannot send Live Messages on my Note 8 (AT&T). It errors out all the time. So I tried to change the MMS setting from "system" to "legacy" as some people have suggested. It also errors out while sending Live Messages.
So I switched back to the default message app, and it worked really quickly.
Does anyone have this issue with Textra sending Live Messages? Any more suggestions?
Thanks.

Gifs, live messages work just fine on T-Mobile. Its a carrier issue.
Reach out to your carrier and express your concerns.
Google messenger can receive gifs just fine, but may not work to send them.

de2000 said:
I would love to keep using Textra as my default message app, but it cannot send Live Messages on my Note 8 (AT&T). It errors out all the time. So I tried to change the MMS setting from "system" to "legacy" as some people have suggested. It also errors out while sending Live Messages.
So I switched back to the default message app, and it worked really quickly.
Does anyone have this issue with Textra sending Live Messages? Any more suggestions?
Thanks.
Click to expand...
Click to collapse
I have had the same problem with Textra. It is a file size issue that I havent been able to figure out. It will send a regular live message (smaller) but wont send one with the popping, glowing words as they are bigger in size. I have tried switching the carrier limit, but that didnt work. As with you when I switch to the Samsung messaging app it sends fine.

Thanks for the replies.
Can't reach out to the carrier since the default app works fine.
But, as you all know that Textra is way better than the default app in every other way. So, it would be nice to have it working. I've submitted a help request to Textra, but I thought that I'd get help here faster, if there is one...

The carrier is the reason these MMS type messages work or not. They have to have the infrastructure in place to allow MMS (aka live messages AKA gifs AKA video messages )
T-Mobile have the backend to send and receive these types of messages. Other carriers dont yet have this functionality (or its not yet "turned on") which is why some people can send receive these and others can't.

I've had the problem with my unlocked Note 8 on Verizon. I can only get GIFs to work receiving (sending was always fine) by loading either Verizon's terrible Messages+ app, or using Textra and setting the MSS > MSS Behavior to Legacy, then rebooting. Called Samsung, they said it's a Verizon issue; called Verizon, they said they don't have any information on the Note 8's messaging to help with a fix. I call shenanigans, since Verizon needs to test a device before they allow it out into the wild on their network, but maybe that's just me being crazy.

So I observed something today on this issue. When I used the default app to send a live message, it compresses the crap out of it, and also reduced the background pixel dimension (original is 600X600, the sent version was 300X300). I also found that AT&T allows up to 1MB of MMS per send. So I checked the original file, and the size is about 5.7MB. I checked the one that was sent out by the default app, and it is at 326KB. That is a damn big difference!
From this, I am thinking that Textra's compression capability might not be as fast or good as the default app for this to work.

As a loyal Textra enthusiast, I would love answers too. Maybe Textra needs work on their end? Let's contact the developer.

Textra does not compress the live message like it can with other MMS pics. The standard app as stated above does compress heavily.
EE in the UK has a limit of either 100kb or 300kb (my MMS messages only send to 100kb!) therefore textra must do some compression but clearly it can't to the live messages.
So my take on this is Textra won't currently work unless they put in a fix to allow Live messages.
I've now switched to the samsung messaging app for the time being.
---------- Post added at 01:33 PM ---------- Previous post was at 01:32 PM ----------
PsiPhiDan said:
As a loyal Textra enthusiast, I would love answers too. Maybe Textra needs work on their end? Let's contact the developer.
Click to expand...
Click to collapse
yup thats my take on the issue - its a textra problem

Hi Guys, I filed an issue with Textra. A member of their team contacted me and said that they will look into this next week.

I went into settings, MMS, and changed the file to carrier has no limit. Live messages send fine. On TMO.

Oyeve said:
I went into settings, MMS, and changed the file to carrier has no limit. Live messages send fine. On TMO.
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Click to collapse
When you say that you changed the file to Carrier, what setting are you talking about? I dont have a setting in MMS called file.

Beianrui said:
When you say that you changed the file to Carrier, what setting are you talking about? I dont have a setting in MMS called file.
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Click to collapse
I meant "file size".

Oyeve said:
I meant "file size".
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Click to collapse
Gotcha!
I have tried playing with the file size on mine and even tried playing with the System and Legacy options along with the APN settings and it will just not send. Works just fine with the default messaging application but not with Textra.
I hate it too, I would so much rather use Textra.
Just wondering what phone company is everyone using that is having issues? Mine is AT&T

Mine is AT&T.
Their help website says that the MMS limit is 1MB, so that is where I have set mine.
I have managed to send one live message through Textra, but it was a super simple thing. Size must have been really small. Anyway, the app team will look at this next week.

Google's Messages app won't send Live Messages either. Am on T-Mobile.

Any updates from the devs?

Oyeve said:
I went into settings, MMS, and changed the file to carrier has no limit. Live messages send fine. On TMO.
Click to expand...
Click to collapse
This worked perfectly for me, problem solved. Thanks man.

For those on TMO and using Textra, I've changed my MMS setting to no limit as well as to Legacy but Live Messages still not working. If I send Live Messages through Textra it appears to send but recipients still aren't receiving. I've tested with a few co-workers. So those of you on TMO that says it's working have you confirmed that they are actually being "received"?
---------- Post added at 12:54 PM ---------- Previous post was at 12:53 PM ----------
djlee0314 said:
For those on TMO and using Textra, I've changed my MMS setting to no limit as well as to Legacy but Live Messages still not working. If I send Live Messages through Textra it appears to send but recipients still aren't receiving. I've tested with a few co-workers. So those of you on TMO that says it's working have you confirmed that they are actually being "received"?
Click to expand...
Click to collapse
I also forgot to mentioned that I've changed the Live Message to "standard" as well

I can send MMS messages on AT&T. Is there any fix?