Has anyone gotten Hangouts to work with Moto connect after the new update?
I switched hangouts to my default SMS app, but whenever I receive a text on my phone I don't get a notification via moto connect.
If I refresh connect, then it will show the message.
Has anyone gotten notifications to work correctly?
people say log back out of moto connect and back in. i imagine on both your phone and computer. i have no experience with this issue though, just telling you what i've been told.
sarshadd said:
people say log back out of moto connect and back in. i imagine on both your phone and computer. i have no experience with this issue though, just telling you what i've been told.
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Click to collapse
I have tried that 3 different times and no dice. You can send messages from connect and they will send out, and if you refresh it manually will load texts sent to you. But actual notifications that you got an SMS do not show up.
Thank you though.
I'm experiencing a strange problem. I recently upgraded to a note 3 and my wife recently upgraded to an iPhone 5s. Ever since these upgrades my wife has not been receiving my SMS messages. She is able to receive MMS messages from me. Others that have the 5s can receive SMS from me. Had anyone else experienced this?
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serpent2005 said:
I'm experiencing a strange problem. I recently upgraded to a note 3 and my wife recently upgraded to an iPhone 5s. Ever since these upgrades my wife has not been receiving my SMS messages. She is able to receive MMS messages from me. Others that have the 5s can receive SMS from me. Had anyone else experienced this?
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you didn't de-register from iMessage..you have to do this otherwise it'll keep going to your inactive apple acct..the geniuses over at the genius bar didn't tell you that I suppose
I don't think this is it. I had a Note 2 before upgrading to the Note 3 and I didn't experience this problem with the Note 2. I've been on the phone with AT&T tech support on this issue and they now suspect something is wrong with my wife's iPhone 5S because they can see the message getting sent from my device (Note 3) to her device (iPhone 5S) across their network. Yet it doesn't show on her phone. Actually, just yesterday my wife received all of the SMS messages I've sent to her over the last few days all at once -- something like 24 messages. So far she's been receiving my SMS messages as normal now since they all came in at once yesterday so I don't know what the problem was. Tech support wanted her to do a factory reset on her phone, but she didn't do that because it would erase all her text messages.
UPDATE:
I'm pretty confident I know how to duplicate the problem now. This seems to happen when I turn on SMS support in Google Hangouts. I'm using Hangouts build 2.0.217 and as soon as I enable Settings->SMS->Turn on SMS in Hangouts I experience this problem. I have no idea why it happens and why it happens only for a specific phone number. I've turned off that setting and am back with using the stock messenger now. I hesitate to turn it on again because it usually takes a few days for all the messages I send to get to my wife's phone.
Yesterday I re-bought another 64gb Nexus 6 on Verizon. I've previously used 3 other ones that all ended up returned for one hardware reason or another. (all of them screen related. Ugh.)
Anyway, I've never had a problem using Verizon Messages on any of the phones... until this one.
I've tried 20 times or more to subscribe in the app so I could download all of my old messages, but it always sits for a while then fails to do anything. A couple of times I would receive a text with my Verizon Messages Pin, but the app would never show that it was subscribed.
This morning I logged into my Verizon account, and under features where it shows Integrated Messaging, it shows that this phone number is ineligible.
So I'm not sure what has changed since my last Nexus 6 just a few weeks ago... Verizon just updated the Messages app yesterday, so I tried an older version with no luck.
The phone is currently running the newest "I" build, rooted.
Anyone else having trouble with Verizon Messages or is it something with this device?
Works just fine for me. I got my N6 from USCC and VZW messages work exactly like they should.
I don't use it, tho. Just tested it.
Hi,
Just got the verizon S8 a week ago and this has been driving me nuts. When my gf calls, her name doesn't come up. Only displays her number. My contacts are on my gmail account. All other contacts i have show up. She has an iphone and her name showed up on my old s5. Her phone is already set to display caller ID and so is mine. I spend like a few hours aday trying to troubleshoot this.. No luck whatsowever. Weird thing is, sometimes when she calls, her number appears with a ;oli=62 behind it. Example: 714-555-5555;oli=62. I googled oli (originating line information) but it makes no sense to me..
Things i've tried already:
1) resync gmail contacts
2) deleted her contact on gmail/phone/etc
3) readded her contact to phone internal storage and also gmail again
4) tried in safe mode to see if a application is blocking it
5) rebooted phone of course
6) re-adding her contact info with her data deleted from gmail
7) called verizon support
8) and last but not least.. reset/restored original s8 to factory
HELP.. i was gonna try to exchange the phone for another s8 but i really don't think that might be the issue.. i tried researching IPHONE issues with caller ID not showing up but all her settings seems correct.
Thanks in advance.
Same...
I'm having the same issue on my Note 5 after updating to Nougat. I'm having the issue with only one friend, no one else.
I found a temp fix. Go to your a computer and log into your Google contacts. Add that weird number. Example. 555-555-5555;oli=62 to the contact along with the regular number. That should fix it.
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Same issue on my new s8+, adding the number plus ;oli=62 on the Google contacts via editing from your Google contacts from googles website works great, thanks for the work around. The only problem I have with these Samsung devices is the slow ass updates. Their still on 7.0 even though 7.1.2 has been released for months
Me too. I have a Note 5 on VZW. Pretty sure it started after the Nougat update as well. And also for only one contact. I know I could add those characters to the contact info, but I want to know why the heck it happens for only one contact. Found this info (not that it cleared up jack for me, lol) - https://www.dialogic.com/webhelp/IMG1010/10.5.3/WebHelp/oli_isdn_sip.htm
i have this same problem. It is on a S6 and has been happening since before the Nougat update. It only happens to me for 2 contacts 1 full time and the other off and on. If i look at the missed calls screen afterwards the phone displays the correct contact just during the incoming call is it not displaying.
the problem actually stopped for me around the time of the roll-out and then started back up a week or so later.
The only connection that i can find is that both of them use Family mobile (T-mobile) service.
Last time i researched this problem, i found the same problem a few years ago with T-mobile and VOIP phones but never found a solution
its the feds
Are you just being a douche or are you serious?
cwats04 said:
i have this same problem. It is on a S6 and has been happening since before the Nougat update. It only happens to me for 2 contacts 1 full time and the other off and on. If i look at the missed calls screen afterwards the phone displays the correct contact just during the incoming call is it not displaying.
the problem actually stopped for me around the time of the roll-out and then started back up a week or so later.
The only connection that i can find is that both of them use Family mobile (T-mobile) service.
Last time i researched this problem, i found the same problem a few years ago with T-mobile and VOIP phones but never found a solution
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Click to collapse
This is the same problem I'm having. I have the S8 on Verizon the two contacts whose numbers don't work are both on T-Mobile. One of the numbers it happens to constantly and has the xxx-xxx-xxxx;oli=62 while the other number does it intermittently w/o the extra's at the end.
"Me To" Bus
Ok, I'm a "Me to" I blocked all phone calls except for people in my contacts, because of all the Spam calls.
But my best friend gets blocked because of this problem.
I have a Samsung S4 Note, Also using Verizon. And google contacts.
I'm going to save him only under Verizon Contacts. And see if that does anything.
He is using a Blu Phone and also using T-Moble.
Anyone have any idea's?
Jim
my phone just started doing this when I installed a reminder ap. I uninstalled it, and it stopped. Hope this helps.
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
llaugerm said:
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
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Click to collapse
For the past few weeks I have been reading about text messages not being delivered/received on different networks. Some Google Pixel phone users face this as well and google said that this will be fixed in November's update. I haven't noticed any issues with my text messages. Looks like you have a mixture of Android and iOS devices and these usually didn't play well together especially in group chats I know some iPhone users would temporarily turn off iMessage to have a proper group conversation.
Charkatak said:
For the past few weeks I have been reading about text messages not being delivered/received on different networks. Some Google Pixel phone users face this as well and google said that this will be fixed in November's update. I haven't noticed any issues with my text messages. Looks like you have a mixture of Android and iOS devices and these usually didn't play well together especially in group chats I know some iPhone users would temporarily turn off iMessage to have a proper group conversation.
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Thank you for the speedy reply. I'm not doing group conversation. They're individual text messages. It's random that's the worse. It can be working fine and then it just breaks. I have tried with the Samsung Stock Messaging app and the Google Messages App as well.
I am having the same problem. I tried clearing messing app cache and system cache, but this has not solved the problem for me. I am considering a factory reset next.
I have an unlocked s8+ on verizon and I also am intermittently not receiving texts. Co-workers and I tested it yesterday and I was intermittently not receiving texts from a windows phone on sprint, a unlocked note 8 on verizon and an iPhone 6s+ on verizon. I would receive a majority of the texts, but once in a while I would miss one... Issue seems to be with my s8+.
erikcave said:
I am having the same problem. I tried clearing messing app cache and system cache, but this has not solved the problem for me. I am considering a factory reset next.
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Click to collapse
Please let me know if that resolve the issue. I spoke with Samsung. The said before you do a factory reset to make sure to remove the google account and the samsung account.
andicapped6 said:
I have an unlocked s8+ on verizon and I also am intermittently not receiving texts. Co-workers and I tested it yesterday and I was intermittently not receiving texts from a windows phone on sprint, a unlocked note 8 on verizon and an iPhone 6s+ on verizon. I would receive a majority of the texts, but once in a while I would miss one... Issue seems to be with my s8+.
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Click to collapse
My Friend also has an S8 and he's having issue receiving text as well and we're both on T-Mobile network. I don't think it's a network issue.
llaugerm said:
Please let me know if that resolve the issue. I spoke with Samsung. The said before you do a factory reset to make sure to remove the google account and the samsung account.
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Click to collapse
I am factory reseting now. One frustrating thing about this problem is that I won't know if it fixed it or not unless someone tells me they texted me and I didn't reply.
BTW, I am pretty sure Samsung customer service employees don't know anything. They wanted me to send my phone in for repair without even trying any troubleshooting first.
I am so frustrated with this problem. Its a basic feature of any smartphone to be able to text and expect you would receive one, but not the case. Mine goes from never receiving or sending at times, to getting multiple copies of the same text. Way to go Samsung to destroy a great product. Problem is they haven't acknowledged or done anything about it.
Same on S7 edge
TLDR: same issue on my Tmo S7 Edge last few weeks. Not just S8 problem.
Full: So interesting - I came here to look at S8 reviews etc, just dropped my S7 edge and busted my glass. Thinking about upgrade to S8 vs fixing glass for $275, partially because of my intermittent text issues on S7. Samy symptoms. Just with a few contacts I regularly communicate with, mix of Android and iPhone, mix of carriers. No way to know I've missed one until they ask if I received. They get 'sent' reciept like normal no matter what. No apparent impact on my ability to send - they get all of mine. Just sporadic recieving problems . Tried clearing cache, switching SMS apps, resetting APN, etc...but no luck. Factory reset is next. Then have to decide on what to do next...S8 or Pixel 2, or fix screen.
Same problem with mine and my wife's S7s. It's sproadic, not related to carrier or phones, or even locations. It's very frustrating that TMobile won't acknowledge there's a major issue here that is affecting a lot of people.
I used to have the problem as well. Then I dumped all SMS apps I used to use, and went back to ORIGINAL app that came with the ROM, and problem disappeared.. So my question is - Do you have messages not received/Sent with the ORIGINAL built in app?
Also - Oreo Beta can be downloaded today. Seems like Google have a fix (to whatever the bug was) anyways.
Same problem with S8 on Sprint. It's not a carrier issue, it's Samsung (or Android). There is no help. Nothing from Samsung or Sprint. I've missed so many important messages, at least 6 a day. At least my fiance knows about the problem, and if I don't respond she'll shoot me a screenshot showing me what I missed. Until she started that, I had no clue how many texts I was actually missing. I've been to Sprint, on the phone with Sprint, on the phone with Samsung. They're all useless and won't do anything. I've already done factory reset, changed from Google messages back to stock, turned off all entrance enhanced features etc, cleared cache, changed network mode from automatic to LTE/CDMA. Nothing helps. The problem continues. So we're all stuck with a broken product until Google/Samsung fixes the problem. Who knows when that will be. I'm highly angered about this problem, it's BS. I'm trying to get Sprint to let me out of my lease without fees, but so far that's going nowhere. So I'm paying for a phone that is broken.
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I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
joshuadjohnson22 said:
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
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Click to collapse
I have yet to try that! Will give it a go right now. Thanks!
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---------- Post added at 03:14 PM ---------- Previous post was at 03:05 PM ----------
joshuadjohnson22 said:
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
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Click to collapse
Were you using the stock Samsung messaging app? Or something different? I'm able to do that for Google messages, but not the stock Samsung messaging app
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Pluto6 said:
I have yet to try that! Will give it a go right now. Thanks!
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---------- Post added at 03:14 PM ---------- Previous post was at 03:05 PM ----------
Were you using the stock Samsung messaging app? Or something different? I'm able to do that for Google messages, but not the stock Samsung messaging app
Sent from my SM-G950U using Tapatalk
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I use a 3rd party, not sure about the stock one. I think the app is going to sleep and missing texts.
Same problem here. Been going on for months. Completed the following: Formatted phone, deleted txt message DB, used stock sms app, and used already activated sim to test. I just activated a new sim and will see what happens.
It might be the sleep mode or saving battery issue.
Do messages come through with wifi?
Had the problem with samsung app but not with Google messages.
llaugerm said:
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
Click to expand...
Click to collapse
If you are not receiving text messages from iPhone owners it's because the iPhone owner doesn't have their phone set up right. There is a setting on the iPhone in imessages that has sms and a check box. That is for people that don't have imessage, they check that box and anyone who has Android phone will now get text message.
I have both iPhone 8 & Galaxy S8.
Vinny [emoji631]
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