Database Develop

internal Storage Problem

Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.

Are you sure? If you click on "memory" in "settings" the first screen you get ("main" tab) only refers to the ROM and RAM available. You need to click on the "storage card" tab to find the 4Gb of internal storage

battlekat said:
Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Click to expand...
Click to collapse
I am experiencing the same issue with the Sprint version I received today. Same issue with the Clear Storage program. When I go to settings, memory, storage card, it says "Total Storage Card Memory: Not installed"
Thanks.

Can you find the internal storage using file explorer on the HTC and explorer on activsync on your PC? Have you suceeded in copying something to it using activsync? If you can it is there. Why it is not being reported in memory is not so clear

A problem which I had a few times ocured when I tried to start a programm on the internal storage whil it was conected to a pc as a internal storage then the Diamond gives the internal storage a other name such as internal storage 1, 2 etc
Have a look at your file explorer you maid find it there.
Willem

Slight variation on this topic but related.
Can someone tell me if there are hidden files or something similar on the internal storage?
When I look at All settings -> system -> memory, it says that there is 2725MB in use but if I total the individual values for each folder in my internal storage it only adds up to 2122MB. It's driving me mad as space is limited enough as it is...

In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.

Addicteddddd said:
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Click to expand...
Click to collapse
A good point. To give you an example of how this works. I installed TT6 by putting my (legitimate) CAB file maps etc onto the internal memory by setting it as a USB device and using drag and drop in Explorer. The moment I disconnected the phone from the PC it re-recognised the internal memory and ran the TomTom auto-installation app. It is exactly the same as inserting an SD card into an SD slot of any other PDA.

Having same issue. I deleted the contents and the folder Internal Storage and am doing a hard reset. Will post results.
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....

jreach said:
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
Click to expand...
Click to collapse
I think you may have misunderstood what we are saying. This problem only occurs when you choose the (non-default) option of the PC recognising the internal storage as a seperate USB drive rather than as an activsync connection when you make your connection to the PC. If you choose that option then no automatic activsync activity will occur when you dock because activsync will not start. On the other hand file transfers will be much quicker and easier and you can use drag and drop in your PC's explorer.
If you decide not to use this facility then activsync works fine and you should have no problems with automated syncing and unplugging whilst that is happening (although that latter action is not recomended with either Windows or Apple based phones or PDAs).
The main advantage that Windows based PDAs and phones have over Apple based ones are that they are much more easily changed (as most of these forums show!) and "tweaked" to suit what the end user wants. Apple is more "technology for technophobes". However the disadvantage with the Windows system is that there is more for the end user to bugger up - hence all the cries for help on this forum.

No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.

jreach said:
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
Click to expand...
Click to collapse
You remount it by returning the HTC to its standard activsync setting, via its settings menu You can do that while it is still connected to the PC and when you hit OK activsync instantly starts and syncs. In addition Explorer recognises it as a mobile device rather than the removable storage when it was in USB mode.
I do not think it is correct to compare an additional Windows feature (that the Apple does not have) with the standard feature that the Apple does have. A more accurate comparison would be the two in the same activsync mode, in which case they are similar, and neither has this problem
At the end of the day if anybody does not like the extra facility the HTC has to show and use its internal storage in the same way as a memory card when hooked up to the PC (because of its disadvantages) then they should not use it and they should stick with activsync. At least in Windows world we have the option.

WOW!
Dropping the ipod reference and my apologies for stepping on toes by mentioning it.
Setting it to active sync or hard drive has NO affect on this what so ever. I wish it did as it would be an easy fix. Apparently during any kind of disconnect the memory module freaks out and it corrupts the file system. That is apparently why the phone will not recognize it. Some people have had success connecting the phone over and over to a computer until it mounts the drive and then via the computer they format the drive and then hard reset and its fixed.
In this case its very similar as the HTC device will not remount the memory module. I contacted HTC and they verified that its a problem and have recommended an RMA to sprint.
Personally I don't even buy the HTC response. There has to be a way to remount the memory back to the phone as the drive will occasionally show up even in windows. It just wont allow a format as it locks up.

Oops sorry if I sounded a tad touchy... . I really did not mean to upset.
It is just that I think that Apple are really good at marketing to the "cool fool" market, and persuading people that they are technologically more advanced than they really are. The classic example of this is the iphone that was trumpetted as having lots of "new" benefits, which had been on other competitor's phones for ages. The only thing cutting edge about them is their ease of use (which is I have to admit very good)
However I do not have the problem you are describing with my HTC touch diamond, and nor, I suspect, do the vast majority of other users. My memory module has never freaked out and corrupted my file system no matter how many times I connect or disconnect and no matter how I do it. So I suspect it is not a universal HTC problem, but one limited to the way that Sprint and maybe others (I assume in the US?) have implemented the software, or maybe on a rogue batch of hardware or software?

No worries...text does that some times.
Yeah I think its pretty much a US thing. PPCGEEKS has a thread going about it and it appears to be all sprint phone related.
http://forum.ppcgeeks.com/showthread.php?t=37485

So far what I have is this: When using file explorer, under My Device Is a folder called Internal Storage. When I go into settings to check memory, I have Storage & Program, 102.55MB and 203.84MB, respectively, that's Total. In the Storage card tab, it says Not installed. And when i try to clear storage and format internal storage it says "no Mass Storage found"

So I hopped over to PPC and this is what I found, unfortunately i'm going to work so no time but will try and report later on.
Originally Posted by thacounty View Post
Ok, here is what worked for me.
Hard reset - Connect to PC, Once connected as a USB Drive, VERY IMPORTANT - Don't try to open drive, only right click.
Choose Format, FAT32, Quick Format. It took about 5 seconds, then soft reset and it is up right now... We will see.

No go, Vista won't recognize my diamond as a drive hence no format...

I now know what I did wrong, I copied the internal storage to pc then back again using the disk function instead of AS. I now have internal storage2 showing and can't access any programs.
Can anyone tell me how to rename I.S.2 to I.S please.

delete the Internal Storage folder (which will just be a folder) with total commander, resco explorer or file explorer, then connect ur phone to ur pc in disk mode, then disconnect and it should rename back!

MicroSD Car Messed Up

My SD card has started acting up on me. Recently, a ton of folders with gibberish symbol names showed up. I can't delete these folders in either my phone or my PC. These folders have nothing in them. I can't transfer files to or from it. While in my computer, the card window will occasionally freeze and tell me the thing has stopped responding. I have made sure the lock switch is open on the adapter. I'd like to flash a new ROM but the card won't even open in my PC. Says I need to format it before I can use it, but no method (freeware, Explorer, CMD) will work. I get thrown messages about how it won't work or whatever. In fact, I was trying diskmgmt.msc while typing this earlier but I got a BSOD memory dump. First time I've had one on this PC. Anyway, anyone know what I can do? I just want it to work, I paid a lot for this card. I have a feeling it's because I let the device format it, but I dunno. IF it helps, I'm running Win7 x64. Thanks.

Like you said, your MicroSD is probably done for. You might try to format it using your PC. But it probably won't work.
Some manufacturers offer lifetime warranty on flash memory so you might be able to swap it for a new one since this obviously isn't your fault. I've done so with at least two memory cards before (but then again I'm from Europe so it might be different for me).

I'm on my second MicroSD card, after I started getting warnings that certain files couldn't be accessed.
Actually, the second one (both are 8gb: first was a SanDisk, 2nd is a Kingston) gave me a warning yesterday.
Never has this problem with other phones... I don't know if the MicroSD format is prone to this sort of thing, or it is an interaction with the X1 - but it doesn't inspire confidence.
I think I will do a weekly copy of all files from the card onto my PC.

[Q] SD card Help

If this is in the wrong section I apologise
Hi, well my milestone started getting really slow and crashing,
the back touch button at the bottom panel then stopped working and then the SDHC card could not be read by the phone.
I sent the phone off to be repaired, however the microSD won't connect to the computer. Searching on google has brought me no help at all (just those rubbish 'tech-help sites' which copy and paste from each other...)
the computer will add a drive (unused drive letter of D) which is shaded out, and says
'please insert a disk into drive D'
So I think that it has broken. Is there any way of recovering data? there's photos and alot of stuff on it.
thanks very much,
Ross

What you probably need (unless your card is really damage), is to format it, anyway if you search on the net there are some free programs that may help you to recover data from an SD (I don't remember which ones, you have to search them by yourself..)
If you need to format it, sometimes is just enough connect the SDcard and disconnected again and let windows see it as a new drive, then it will ask you automatically to format it.
I recommend (to avoid problem like this in the future) to do the FULL format not the quick one.
If with windows won't work, you can use a software to partition hard drives, like this two (the best actually):
http://download.cnet.com/Partition-Wizard-Home-Edition/3000-2094_4-10962200.html (support linux partitions for app2sd)
or:
http://www.partition-tool.com/personal.htm
I recommend you to try first with Partition Wizard Home Edition, I had your same
problem a couple of times and this sofware always helped me, and, if in the future you are planning to flash new roms and modifiy your phone, just as a suggestion, is always better backup your SD, on your PC or on a pen drive.
Good luck, and let me know if you will succeed..

Thanks for that, I tried this out, but unfortunately none of it could help me
My SD card won't connect at all, the drive appears but it won't show a card at all, even in the partition tool, or the windows control panel, disk manager
thanks,
Ross

Is it a 16gb card?
On windows xp, you may have a problem seeing it.
You would need a card reader that can read 16gb sd cards if this is the case.
I know this because I've had a devil of a time making an ext2 partition on my 16gb card this week
I finally managed to do it but nothing I did made windows xp see the card through an older card reader. I had to keep the card in the phone and use the phone as a card reader

it's an 8gb card, and I use windows 7 sorry, I bought a 16gig one as a replacement, and it reads fine, I just want to get the data, I can't even re-format cause it won't recognise it :/

Rmg12gra said:
it's an 8gb card, and I use windows 7 sorry, I bought a 16gig one as a replacement, and it reads fine, I just want to get the data, I can't even re-format cause it won't recognise it :/
Click to expand...
Click to collapse
Seems like you've tried everything, last suggestion, try this:
http://www.megaupload.com/?d=CWVWPLBF
You may get lucky...

Does everyone agree that hooking up to pc sucks?

When I found out my new Razr I couldn't use the SD card as a mass storage device, I was disappointed. I thought oh well, I guess it'll only be a problem if I ever want to take or dump files to friends computers but since having to rely on Moto's own device connection ways I'm getting a bit annoyed. First of all, if you want to "Move" a folder from for example, the root folder of the SD card into another folder, it's as if it's copying it bit by bit and takes AGES even in my USB 3 port. USB Mass storage has always treated the SD card like anything else in windows and will just move in a millisecond, but not this Also, I noticed upon transferring a folder which had 98 files, only 90 showed up on the properties once it was on the sd card I like to make sure transfers happened ok by comparing file sizes in bytes so this obviously throws it way off.
Has anyone come up with an alternative solution I wonder?

An alternative is a simple card reader
I think there were some experiments to get mass storage back, but i don't now if they succeeded...
But the new MTP - technology is better for the android system, it doesn't have to unmount the sdcard. and pc and android can parallel access the sdcard.
gesendet von meinem Motorola RAZR i rooted+unlocked

I guess they are some good reasons alright and yeah, I might have to start carrying a card reader so

Personally I like MTP, it's much faster than USB connection, but still it would be great to be able to choose from two options. I've read somewhere that even Motorola had problems with creating USB drivers, so it will be miracle if we see that option on our phone.
Sent from my XT890 using xda app-developers app

Airdroid.
There, i solved all your problems.

Never heard of airdroid, will check it out, thanks
MTP seems a lot slower than USB to me? Just the fact you can't "move" like I described is enough

Ok airdroid seems cool, but it seems not to be working properly for me, I've managed to view my sms on web.airdroid.com and the phone details etc come up right, but the internal and SD storage are both showing as 5.13gb with 1.34gb free when my SD card is 32gb.
Also it's giving errors on trying to open photo/video/app folders.
Like the idea so if it can work it'd be great.

Agree
I agree, it sucks!
It´s so slow the cable connection, that it reminds me my old moto V360´s one. Unbelievable!
cormie said:
When I found out my new Razr I couldn't use the SD card as a mass storage device, I was disappointed. I thought oh well, I guess it'll only be a problem if I ever want to take or dump files to friends computers but since having to rely on Moto's own device connection ways I'm getting a bit annoyed. First of all, if you want to "Move" a folder from for example, the root folder of the SD card into another folder, it's as if it's copying it bit by bit and takes AGES even in my USB 3 port. USB Mass storage has always treated the SD card like anything else in windows and will just move in a millisecond, but not this Also, I noticed upon transferring a folder which had 98 files, only 90 showed up on the properties once it was on the sd card I like to make sure transfers happened ok by comparing file sizes in bytes so this obviously throws it way off.
Has anyone come up with an alternative solution I wonder?
Click to expand...
Click to collapse

cormie said:
Ok airdroid seems cool, but it seems not to be working properly for me, I've managed to view my sms on web.airdroid.com and the phone details etc come up right, but the internal and SD storage are both showing as 5.13gb with 1.34gb free when my SD card is 32gb.
Also it's giving errors on trying to open photo/video/app folders.
Like the idea so if it can work it'd be great.
Click to expand...
Click to collapse
It's strange because Airdroid works fine for me (expect the phone details but it's not a big bug)
Sent From My Beaned Razr I

cormie said:
Ok airdroid seems cool, but it seems not to be working properly for me, I've managed to view my sms on web.airdroid.com and the phone details etc come up right, but the internal and SD storage are both showing as 5.13gb with 1.34gb free when my SD card is 32gb.
Also it's giving errors on trying to open photo/video/app folders.
Like the idea so if it can work it'd be great.
Click to expand...
Click to collapse
Works pretty well for me. Maybe you modified something?

Did you test it today? I saw great ratings for it this morning when I downloaded it first but then later today I checked back and the latest ratings were saying it wasn't working.
Didn't modify anything at all really, tried both with an account and without an account and same issues.

Hooking up Razr i to PC really sucks cause you always need to install drivers and Motorola application when you plug into a new PC (and remove they after, when PC is not yours). But I think wi-fi transfer sucks too cause it's slower. =(
When I need to transfer small files I use X-Plore app on Android. X-Plore can access shared folders on your network. It works like a charm!
When I need to transfer big files, I preffer to plug on USB. There's no other way...

[Q] Help with Internal Storage Data Recovery (No Root)

Hi guys,
Somehow I have lost all my files from Internal Storage. It's weird - they disappeared after unplugging the USB cable from my laptop the last time my phone was connected. Now only the default folders are there.
I want to use data recovery software to retrieve as many photos as I can salvage, but ofcourse the phone doesn't mount as a drive on a computer so I cannot do that. There are some other methods online like this one but they require root. As you all know, root isn't easy on the Z3 compact, and the only working method which doesn't require you to unlock your bootloader needs you to flash the firmware again so then I will lose all chance of recovering any data.
Right now I have stopped using this phone and have only received 5-6 emails and messages after losing all my data so hopefully its not overwritten yet.
Any suggestions are welcome. Thank you!

Impossible without root.

Found a way. Used WebDAV to make it a network location, mapped it as a drive on my pc, used regular data recovery software...

No way, did it actually work?

GlebunV2 said:
No way, did it actually work?
Click to expand...
Click to collapse
Nope
Turns out only my SD card was being scanned by the software and internal memory ignored...I found one software in the end that could scan the internal memory mapped as a network drive, however the reported success rate was lower than recovering data from a local drive and I had to buy it for some $500 so I just gave up in the end...I think it was called Active something...