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UPDATE: Sept, 23rd, 2013: I gave in a week ago and replaced my phone with a re-manufactured one per the suggestion of another rep. Was hesitant since I was doubtful it would solve the problem, nor did I want any NEW issues. Well, the replacement phone seems fine, except it still has the same microphone issue. A caller this weekend who hadn't actually experienced this problem with me before was very confused while talking to me... "hello? hello? You sound far away."
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UPDATE: May 29th, 2013: We are aware of the problem and there is a fix in the works, however, I do not currently have an ETA as to when that fix will roll out OTA as an update.
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Work Around 1: My personal work around so far is to hold phone steady, don't move it, and talk very evenly (no changes in volume). Occasionally have people unable to hear me, but my satisfaction with the phone has gone up now that I can control the problem more.
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Important Note: If the noise cancellation mic (top back of phone) hears your voice clearly, it may think you are background noise! Once you're registered as background noise, you'll have to be patient and wait 10-15 seconds for the phone to reset. Talking louder will lengthen the problem. Resist the urge, and speak at a normal volume until the caller can hear you again.
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I've had numerous people say I sound "distant", "muffled" or "very quiet" from time to time. It doesn't happen a lot and has been hard to track down. I now know it's not location, or signal related. The "pinky finger over mic" idea is brilliant, but I've been holding my phone with as minimal contact as possible since reading about the signal deathgrip issue to rule that one out too.
I even just called HTC on my ONE to report the problem and it started doing it. The girl couldn't believe what she was hearing.
Unfortunately, they couldn't replicate it in their offices immediately.
After some thinking, I can reproduce this problem any time now and wanted to see if anyone else could as well.
I think it is related to the dynamic MIC gain not resetting quickly enough, if at all.
Call someone and just start talking normally for a few sentences.
Turn the phone so the bottom edge (where the microUSB + MIC are) are pointing straight towards your mouth.
Speak a couple more sentences. (You may need to get it close to your mouth, you may need to speak slightly elevated to trigger the issue... But don't SCREAM AT THE PHONE; it seems to be smart enough to not be affected by this)
Revert phone to normal talking position and continue conversation.
When I do this... the other person cannot hear or make out what I'm saying for 10-15 seconds. Now obviously this seems stupid right? Who talks this way? Well, how do you talk to someone when you're looking something up on your phone during a call?
The real gotcha is that it happens to me when I'm just in a plain conversation. My thinking on that is maybe I coughed, or laughed loudly for a sec, or just accidentally moved the phone closer than I should have since I don't tend to sit like a statue when I'm in a call.
Let me know what you get, hopefully I can rule out personal phone defect vs. issue for HTC to look into for all of us.
Dude... you might have hit the nail on the head. I have exact same feedback from people.. they say "Are you there..? Can you ehar me.. " all of a sudden in the middle of a conversation. I will try this now with someone I know.. me being on the HTC One.
This is the ONLY thing bugging me. Hopefully I can replicate this.
This was basically my theory in the thread I started in General. I have a feeling that it is over-aggressive in its low-cut trying to get rid of background noise. So far since I swapped phones yesterday, I haven't had any complaints. I had a DEFINITE issue and it wasn't the pinky for me either.
Wonder if it's something that can be fixed in software.
Lauski said:
I've had numerous people say I sound "distant", "muffled" or "very quiet" from time to time. It doesn't happen a lot and has been hard to track down. I now know it's not location, or signal related. The "pinky finger over mic" idea is brilliant, but I've been holding my phone with as minimal contact as possible since reading about the signal deathgrip issue to rule that one out too.
I even just called HTC on my ONE to report the problem and it started doing it. The girl couldn't believe what she was hearing.
Unfortunately, they couldn't replicate it in their offices immediately.
After some thinking, I can reproduce this problem any time now and wanted to see if anyone else could as well.
I think it is related to the dynamic MIC gain not resetting quickly enough, if at all.
Call someone and just start talking normally for a few sentences.
Turn the phone so the bottom edge (where the microUSB + MIC are) are pointing straight towards your mouth.
Speak a couple more sentences. (You may need to get it close to your mouth, you may need to speak slightly elevated to trigger the issue... But don't SCREAM AT THE PHONE; it seems to be smart enough to not be affected by this)
Revert phone to normal talking position and continue conversation.
When I do this... the other person cannot hear or make out what I'm saying for 10-15 seconds. Now obviously this seems stupid right? Who talks this way? Well, how do you talk to someone when you're looking something up on your phone during a call?
The real gotcha is that it happens to me when I'm just in a plain conversation. My thinking on that is maybe I coughed, or laughed loudly for a sec, or just accidentally moved the phone closer than I should have since I don't tend to sit like a statue when I'm in a call.
Let me know what you get, hopefully I can rule out personal phone defect vs. issue for HTC to look into for all of us.
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k000 said:
Dude... you might have hit the nail on the head. I have exact same feedback from people.. they say "Are you there..? Can you ehar me.. " all of a sudden in the middle of a conversation. I will try this now with someone I know.. me being on the HTC One.
This is the ONLY thing bugging me. Hopefully I can replicate this.
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I'm glad it's not just me! It's frustrating especially during business calls, or conversations with older family members. Times when you really really need the phone to just work.
I've used Google Voice on another phone to call into and have made perfect MP3 recordings of this problem and already sent them to HTC. I can trigger this issue now on demand no problem by doing the above.
drbadass said:
This was basically my theory in the thread I started in General. I have a feeling that it is over-aggressive in its low-cut trying to get rid of background noise. So far since I swapped phones yesterday, I haven't had any complaints. I had a DEFINITE issue and it wasn't the pinky for me either.
Wonder if it's something that can be fixed in software.
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Excellent characterization of it, perhaps even badass, if I may.
Let me know if you still have the problem on your new phone by doing my test above with someone when you can. It's so easy to do. Just have a conversation and in the middle of it, turn the bottom mic to your mouth and talk just a little more loudly... then resume conversation. Guaranteed issue here on my phone.
And like I said, for anyone else passing by this thread... I know I'm sort of forcing the phone to have an issue by doing this, but it's just an easy way to show what has been happening to those of us with the problem during normal day-to-day conversations.
Once it happens, the louder you talk actually will make it worse. My only cure is to be silent and wait for it to "cool off" the processing it is doing. Again, not easy to do if your recipient isn't understanding.
I get the same comments from people too. They say it sounds like I talk away from the phone randomly, or cant hear what I am saying correctly. Funny thing is that when I was force roaming on verizon I never had one complaint about that. The first phone call after switching back to a sprint prl I had that complaint. So who knows
Ihave been having this problem as well. Was thinking about trying to exchange phone, but I was wondering if you ha e heard anything from HTC after reporting the issue
Sent from my HTCONE using xda app-developers app
junpei1337 said:
Ihave been having this problem as well. Was thinking about trying to exchange phone, but I was wondering if you ha e heard anything from HTC after reporting the issue
Sent from my HTCONE using xda app-developers app
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I've sent them three audio samples to a special email they gave me for one of their upper tiers who wanted to look at this case specifically.
I'm able to make it happen with excellent signal, etc. and can do it every time now just by temporarily talking a little louder by turning the MIC towards my mouth.
No HTC response as of yet. Recordings were sent in 3 days ago. I'll update here as we move forward.
Lauski said:
I've sent them three audio samples to a special email they gave me for one of their upper tiers who wanted to look at this case specifically.
I'm able to make it happen with excellent signal, etc. and can do it every time now just by temporarily talking a little louder by turning the MIC towards my mouth.
No HTC response as of yet. Recordings were sent in 3 days ago. I'll update here as we move forward.
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Please do update us! If its a hardware issue that cant be fixed via software I guess I will just wait a while when they switch out their mics then exchange it :good:
Any updates Lauski?
nhutpham said:
Any updates Lauski?
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Nada thing yet. I can still do it on demand no problem and still have people occasionally tell me they suddenly can't hear me.
I just called to check up and was told that I in fact, will be getting a call from the escalation team soon according to the notes on the ticket and they'll talk to me about my findings and may ask me to reproduce it on the fly. Obviously, I'll provide all info I learn back here.
I see...my 14 day return period was ending so I'm gonna just exchange the phone. I bought online so shipping is a bit of an ordeal.
Question, are you using an Airave by any chance? I make most of my calls off one, and haven't noticed the problem outside of using it with the Airave - altho it is a much smaller sample size. I'm wondering if this has anything to do with it. I'm also usually on WiFi when this happens.
nhutpham said:
I see...my 14 day return period was ending so I'm gonna just exchange the phone. I bought online so shipping is a bit of an ordeal.
Question, are you using an Airave by any chance? I make most of my calls off one, and haven't noticed the problem outside of using it with the Airave - altho it is a much smaller sample size. I'm wondering if this has anything to do with it. I'm also usually on WiFi when this happens.
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Never been on an airave. I've tried in 3G areas, 4G areas, with WIFI on, with WIFI off, toggling between CDMA only and CDMA/LTE. I've had the issue in varying degrees of excellent signal and just average. I can also produce the effect (although it's not as drastic) with just using the voice recorder app.
Not that all of these make a difference, but just trying to be helpful so you know my exact situation. Let me know if after exchanging you see any improvement! I assume you're able to reproduce what I've done above with your current phone?
Update: Disappointing so far. I didn't get a call from the tech, but spoke to someone else after I received notification in an HTC Ticket. The new rep asked lots of questions, some relating to the problem, some not... he said he'd talk to the other tech (to whom I sent my audio samples) and would get back to me.
Lauski said:
Update: Disappointing so far. I didn't get a call from the tech, but spoke to someone else after I received notification in an HTC Ticket. The new rep asked lots of questions, some relating to the problem, some not... he said he'd talk to the other tech (to whom I sent my audio samples) and would get back to me.
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Erick_HTC is doing a Q&A on reddit later today, might be worth shooting it to him, he has gotten some answers for people in the past.
http://www.reddit.com/r/htcone/comments/1ebx9a/reminder_chat_today_in_5_hours_for_htc_one_support/
EDIT: Got you some visibility from him.
http://www.reddit.com/r/htcone/comm...be_answering_your_questions/c9yx5d4?context=3
As you can see, he says he and some of the guys up there are going to sit down and try to recreate the problem based on your description here. Hoping it works.
Not sure if my issue is related, but randomly on a call, usually a couple minutes in, I start getting severely choppy audio both in and out like nearly every other word is being dropped. This has happened while on a Airrave, in my car, and just standing in a parking lot.
I'm not seeing others with this exact issue but maybe someone can chime in as well? Might be I just got a lemon from a launch day pickup.
Felnarion said:
Erick_HTC is doing a Q&A on reddit later today, might be worth shooting it to him, he has gotten some answers for people in the past.
http://www.reddit.com/r/htcone/comments/1ebx9a/reminder_chat_today_in_5_hours_for_htc_one_support/
EDIT: Got you some visibility from him.
http://www.reddit.com/r/htcone/comm...be_answering_your_questions/c9yx5d4?context=3
As you can see, he says he and some of the guys up there are going to sit down and try to recreate the problem based on your description here. Hoping it works.
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That's awesome, thank you, I had missed it.
To update everyone else on this thread, we're moving along and I sent them audio samples recorded from the other person's end (recipient).
Seems like we are beginning to lean towards the noise cancellation mic on the back occasionally picking up your voice while in a call, and then the phone filtering your voice out, inadvertently thinking YOU are background noise. The frequency cut would make you sound far away, or like in a tunnel.
Makes sense and it may be randomly happening during a call when you switch ears, look something up on your phone, maybe turn your phone to let someone else speak with you on the phone for a moment, etc. and the mic on the back of the phone picks you up (these are personal theories).
My personal work around so far is to hold phone steady, don't move it, and talk very evenly (no changes in volume). Occasionally have people unable to hear me, but my satisfaction with the phone has gone up now that I can control the problem more.
I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
Do those of you who have call quality issues also notice microphone issues during video recordings?
jpzsports said:
I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
Do those of you who have call quality issues also notice microphone issues during video recordings?
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I'm having the same problems.....call recipients complain of my voice going in and out. I originally thought it was a defective mic. However, when I tried to record my voice like jpzsports, both left and right channels produced clear sound. I've also tried covering both rear and front mics while recording my voice...the muffled sound only occurs when I cover the front mic (which would be expected).
I'm leaning towards lauski's theory. It does seem to be some type of defective noise cancellation software that chooses to actively cut out my voice. At least, that's the only thing that would make sense if the mic seems to be functioning properly.
Let me know if you guys figure anything else out!
I can replicate the problem all the time by holding the phone with my shoulder instead of my hand. I thought it was my otterbox or I was blocking a Mic but I'm not...Hope a SW update fixes it.
Btw it's my left shoulder pressed against my ear.
Sent from my HTCONE using xda premium
Does anyone else have a slight crackle noticeable at high volume while playing songs or loud noises? Its a slight crackle and you can tell the sound is not as pure as it should be. Put a song on YouTube full blast and see if you can notice any little crackle, you might notice sound is not butter smooth....
I have a crackle on the bottom speaker with the stock ringtone. i posted about it on here, but noone responded
I have the same issue with the volume is all the way up. But if I lower the volume a little it's good. This phone is crazy loud
a software update can fix that.........
mr pnut said:
a software update can fix that.........
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If it does it will just limit the max volume.
Yea it sounds like a software blip actually. The sound isnt like a rattle from an unseated or blown speaker its strange. I wonder why no one else hasnt brought this up...
I had issues the first day but none recently... Maybe they just need to break in
Yea if i blownin the top speaker while its playing it crackles loke crazy. Not that you shoukd do that. I did very lightly. The bottom speaker does not. Might have to rma.
Happens in top speaker for me as well. I notice it particularly well with the second half of the ringtone/notification sound, "Ganymede." Should we ask for a replacement?
shadrage said:
Happens in top speaker for me as well. I notice it particularly well with the second half of the ringtone/notification sound, "Ganymede." Should we ask for a replacement?
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I'm not sure.. I wish I had another nexus to compare it too... Since we have a month ill wait until I can somehow get to test another. Ill post back.
NightSkyCode said:
I'm not sure.. I wish I had another nexus to compare it too... Since we have a month ill wait until I can somehow get to test another. Ill post back.
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This has to be an audio bug. I have also noticed it on my ATT Model. I have also noticed that the ringer volume drops dramatically when receiving calls. It is also hard to hear the person on the other unless the phone is held close to the ear.
Been having the same issue. It seems to mainly happen at the beginning of some notification sounds, almost like it has trouble initializing the sound on command.
I noticed this when I was playing a game, after muting all sounds, it sounds like the speaker is still active and produces noise. Its more of a hum than a crackle, for me at least. I I'm pretty sure its a software issue and not a hardware.
jazzstatic2 said:
This has to be an audio bug. I have also noticed it on my ATT Model. I have also noticed that the ringer volume drops dramatically when receiving calls. It is also hard to hear the person on the other unless the phone is held close to the ear.
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With regards to the popping/crackling/buzzing that I posted earlier in this thread (I think on the last page to be exact; also this may be different from what you're describing), I have confirmed via a replacement device that I just received today that it was a hardware defect, NOT a software defect. There is no popping/crackling/buzzing or anything like that with the new one, and I even held them side by side and did a comparison for another person just to make sure I'm not crazy haha (though it was pretty apparent when the new one didn't exhibit the problem I was hearing with the first one). On a side note, the screen on the new one looks like it has better whites (I didn't have a problem with the other screen, and it looked just fine to me, but side by side you can see a difference and I guess I got a two for one on this by doing the exchange!)
And finally, I didn't have to update the replacement out of the box like I did the first phone, which means they're now shipping phones that already have the latest update applied to them. Just thought I'd check back to let you all know that if you do have this issue, you SHOULD RMA/exchange it for a new one, because it is NOT a software glitch if you have the same issues that I described previously.
Hope this helps =]
shadrage said:
With regards to the popping/crackling/buzzing that I posted earlier in this thread (I think on the last page to be exact; also this may be different from what you're describing), I have confirmed via a replacement device that I just received today that it was a hardware defect, NOT a software defect. There is no popping/crackling/buzzing or anything like that with the new one, and I even held them side by side and did a comparison for another person just to make sure I'm not crazy haha (though it was pretty apparent when the new one didn't exhibit the problem I was hearing with the first one). On a side note, the screen on the new one looks like it has better whites (I didn't have a problem with the other screen, and it looked just fine to me, but side by side you can see a difference and I guess I got a two for one on this by doing the exchange!)
And finally, I didn't have to update the replacement out of the box like I did the first phone, which means they're now shipping phones that already have the latest update applied to them. Just thought I'd check back to let you all know that if you do have this issue, you SHOULD RMA/exchange it for a new one, because it is NOT a software glitch if you have the same issues that I described previously.
Hope this helps =]
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Yes it does help, thanks! Im going to rma mine monday and post back with my results also.
I first noticed a problem with my speakers when I made my first call. My nexus 5 always had great call quality but my friend sounded so hollow and not at all as clear as on the 5.
Then I tried sounds, music. It definitely has a noticeable 'peak' and high and low notes flatten and rattle. Is this what you all are experiencing?
Sent from my Nexus 6
Anyone noticing issues with WhatsApp? I can't seem to hear the conversation tone while I'm chatting. The notification rings just fine, it's just the conversation tone. I've factory reset, but made no difference. Any help will be appreciated.
hey all, i definitely have crackle on the bottom speaker. i do not have any issues with the top. I hear it with notifications as well as music. Here is a good test YouTube video that i am using to see if anyone can compare. I have to hit the vol rocker down 7 times from full volume to get crackling to go away.
I've contacted Google (i purchased through Google Play Store) and they are shipping out a replacement saying this should not happen.
Here are the steps they had me take to test the device.
1) make sure Bluetooth was off
2) check the volume settings for all types of notifications (ringtone, alerts, alarm...)
3) reboot into safe mode and see if it still persists
---> to boot into safe mode, hold the power button like u are going to turn the phone off, when the "Power off" option pops up on screen, long press it and it will ask if you;d like to boot into safe mode. THIS ONLY LETS STOCK APPS TO RUN, thats why i used youtube for the example.
4) factory reset(they asked how i did it, i did it normally through the system settings)
After this, the rep explained that this was the first time she heard of the issue and the replacement device shouldn't have any speaker issues.
I also asked if it will be a new device and she said yes, no refurbishes. If the issue happens again, she mentioned to call back in and they will replace it no problem. Hopefully this first replacement won't have the same problem, but i love the phone so much that im willing to have them ship multiple out until i get a good one.
hope this helps!!
EDIT: forgot to mention, they put a hold on your credit card for up to 7 days until they receive the device back. You SHOULD choose next day shipping as that will be part of the hold and your card will NOT get charged for any extra shipping charges.
Wish me luck!!!
here is a quick youtube video i made comparing a faulty device and a working device
pay attention to the "dings" in the beginning of each part of the video, you may have to watch it a couple times to hear the difference - to me its noticeable right away. The first 3-4 seconds of the video sounds fuzzy/crackly... The same "dings" around 7 seconds are not fuzzy or crackly at all.... there you have it folks, Hardware defect!
Same issue here
Tried factory reset etc, still same volume lowering amd crackling
Speaker Volume starts loud then decreases. This happens when playing any media through speakers. I've tried different roms and the issue continues to persist. Has anyone else had this problem. Any feedback or solution would be greatly appreciated.
santque said:
Speaker Volume starts loud then decreases. This happens when playing any media through speakers. I've tried different roms and the issue continues to persist. Has anyone else had this problem. Any feedback or solution would be greatly appreciated.
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its a mostly aosp bug, you are missing files. itll be there until your roms fix the issue.
In having the same issue.
This occurs on stock and custom roms so if it's a bug then it's effecting stock too.
Just got my phone and i have the same sad issue.... When i play music through the speakers and turn the vol all the way up its loud then immediately fades to low volumes.
I cannot get a constant play of any media at full volume
I am completely stock unrooted
Any solutions? Or should I send this thing back?
Sent from my Nexus 6 using XDA Free mobile app
Having the same issue with volume decreasing while playing media.
simms22 said:
its a mostly aosp bug, you are missing files. itll be there until your roms fix the issue.
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do you know how to fix that ? any link to a commit or sth. ? building omnirom for myself, and i wasn't able to figure the problem out...
I have the same issue on CM12. Couldn't comment on stock as I used it for all of 10 mins.
Seems there is some kind of audio normalization service running in the background. Doing a pretty crappy job of it.
Software issue it seems. I'm surprised there haven't been more reports of this. Its getting quite annoying. Finally I have front facing speakers on my phone and what does it do? Lowers the volume to half.
Sent from my Nexus 6 using XDA Free mobile app
Kenorn said:
I have the same issue on CM12. Couldn't comment on stock as I used it for all of 10 mins.
Seems there is some kind of audio normalization service running in the background. Doing a pretty crappy job of it.
Software issue it seems. I'm surprised there haven't been more reports of this. Its getting quite annoying. Finally I have front facing speakers on my phone and what does it do? Lowers the volume to half.
Sent from my Nexus 6 using XDA Free mobile app
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if u can identify the service, cant we just shut it down or prevent it from running which does this horrible stuff
also I have noticed it happens at lower battery level not when its more than 50%
Noticed it today for the first time while playing a game
sacwoo said:
In having the same issue.
This occurs on stock and custom roms so if it's a bug then it's effecting stock too.
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Click to collapse
Just had this freaky thing happen to me today, for the first time since I've had the phone which I have had for over 2 months now. Stock and unrooted. It did not do it to me before today that I ever noticed so I don't know what to make of it. But I hope it may be software related but who knows.
I ended up RMA'ing my device and the new one doesn't do this on the stock ROM or third party (tested SlimLP) so I am thinking it might be more of a hardware issue. Will check to see if my 64GB MB does this as well, but so far the replacement phone has fixed this annoying issue and volume stays the same while playing youtube video's / music.
RMA was painless dealing with Motorola direct, even though I bought the phone through AT&T, and with Advanced RMA it only took over the weekend (RMA started on Friday afternoon) and the device showed up today. Couldn't have been more pleased with the ease of this.
Try viper 4 android. It fixed my volume issue.
Sent from my Nexus 6 using Tapatalk
I thought I was imagining this when it happened a few times, then I was blaming poor quality music streams but evidently there is an issue. It also happens occasionally with my headphones.
Sent from my Nexus 6
Did anyone find a fix for this? Does viper for android work??
ryan25012003 said:
Did anyone find a fix for this? ...
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bump
I just bought a Nexus 6 - hope it doesn't have this problem.
I currently have this issue, volume is dropping more than 50% after like 2 seconds at full volume. From what I could read from all over the forums, it really looks like a hardware issue, it's pretty random. Guess my N6 is going back to my carrier as soon as I can get to them when they're open!
Here's the story: My Nexus 6 top speaker is making static/buzzing/white noise. I've gone through THREE different Nexus 6 devices already and I am extremely annoyed about this. I am pretty sure the first device didn't have this issue or else I would have noticed it, but it did have an extreme battery drain issue. The second one definitely had this same problem, which was why I got this third one.
After some rigorous testing, I noticed that the static occurs when you are locking the phone with the volume on, it gets louder when your phone is below ~20-25% battery and basically whenever the top speaker turns on (INCLUDING when you are actually talking on the phone, which bugs me the most). BUT, once you plug in the charger, the static goes away completely and will never occur until you unplug.
The fact that the first phone didn't do this bothers the crap out of me because now, I'm paying for a an extremely expensive phone with a hardware defect (At least my previous iPhones never had any hardware problems...).
Is anyone else experiencing this? I have seen a few threads on XDA but nobody really replied; also, there are Reddit posts about this and something has a Google Doc Group opened, but nobody's really addressing the problem. If this is a software issue, I'd be more than happy to sit and wait for an update, but if it's a hardware issue, then I want a new phone..
I get static when my phone starts to ring or get a notification sometimes. It sounds like its lagging, loud, and heavy crackling. Im pretty sure this isn't hardware related and will be fixed with a software update
I've got it too so I don't think it's your phone.
Seems more like a lag/software issue. I too was thinking it would be addressed in a software update so I wasn't too concerned. Music sounds OK and so do my calls so um yeah.
kdoggy said:
I've got it too so I don't think it's your phone.
Seems more like a lag/software issue. I too was thinking it would be addressed in a software update so I wasn't too concerned. Music sounds OK and so do my calls so um yeah.
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I hear it when I'm on calls as well, which is the most annoying part. I think I'm going to swap it in one more time to be sure... It doesn't cost me any money, I'll post an update when I get the new one. In the meantime, is anyone else getting this?!
Yeah I don't get it on calls that I've noticed. Mostly system sounds when I get notifications and various apps become active like I'm getting some lag maybe? I've noticed though that this phone is so fast its nothing for me to have 20 or 30 things open in the background and not realize it so I'm not sure if that was part of it I'll have to pay attention for a few days I guess
kdoggy said:
Yeah I don't get it on calls that I've noticed. Mostly system sounds when I get notifications and various apps become active like I'm getting some lag maybe? I've noticed though that this phone is so fast its nothing for me to have 20 or 30 things open in the background and not realize it so I'm not sure if that was part of it I'll have to pay attention for a few days I guess
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Sounds good, is nobody else really getting this?
yes
Same issue on my side. I don't think a lot of people have the phone yet so maybe that's why you aren't getting a lot of replies. I am getting a ton of white noise especially while on a call. Its so loud that its really distracting and hurts my ears. I returned my first one because it was defective and wouldn't make or receive calls and nobody could figure it out. Now I have this one with tons of white noise and static. Very disappointed with nexus. I was expecting quite a jump from the nexus 5 and with having a defective phone from the get go with the 6... Im about to divorce the nexus brand altogether
Bibydoll said:
Same issue on my side. I don't think a lot of people have the phone yet so maybe that's why you aren't getting a lot of replies. I am getting a ton of white noise especially while on a call. Its so loud that its really distracting and hurts my ears. I returned my first one because it was defective and wouldn't make or receive calls and nobody could figure it out. Now I have this one with tons of white noise and static. Very disappointed with nexus. I was expecting quite a jump from the nexus 5 and with having a defective phone from the get go with the 6... Im about to divorce the nexus brand altogether
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I'm officially on my 4th Nexus 6 and to my dismay, it is still there. Going to pray that it's a software bug and hope it goes away since my 14 day grace is up. Any other insights would be great..!
I get it a little on some incomming notifications , i'm pretty sure its not the actual hardware though , playing music or youtube videos doesn't have any distortion or noise.
Mine was a hardware issue: see post form this thread... http://forum.xda-developers.com/showthread.php?p=57362399
spunks3 said:
Mine was a hardware issue: see post form this thread... http://forum.xda-developers.com/showthread.php?p=57362399
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Thanks for the update! I don't believe our issue is the same as the one you documented on your video. My speakers work fine and don't crackle that way during normal use and it is only the top one when you put your ear close to it or if you are in a quiet room (which I am, majority of the time when I'm at home).
wilson289 said:
Thanks for the update! I don't believe our issue is the same as the one you documented on your video. My speakers work fine and don't crackle that way during normal use and it is only the top one when you put your ear close to it or if you are in a quiet room (which I am, majority of the time when I'm at home).
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I would say that's under warranty for a replacement. Have you tried it in safe mode and experienced the same issue?
spunks3 said:
I would say that's under warranty for a replacement. Have you tried it in safe mode and experienced the same issue?
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Yep, I tested it out of the box stock everything right when I got to a quiet location (my car). Put it into safe mode, still heard it.
I seem to be getting the similar issue as @wilson289 which is static in calls but nothing on Audio, youtube, music, etc. Only some of the stock Notification tones as well as lock screen.
Sometimes when I lock the phone the static sound lingers for 3-5 seconds.
Called in for a replacement, lets hope its ok. My device is perfect otherwise so I dont want to end up with a more crappier phone.
---------- Post added at 09:42 AM ---------- Previous post was at 09:40 AM ----------
I seem to be getting the similar issue as @wilson289 which is static in calls but nothing on Audio, youtube, music, etc. Only some of the stock Notification tones as well as lock screen.
Sometimes when I lock the phone the static sound lingers for 3-5 seconds.
Called in for a replacement, lets hope its ok. My device is perfect otherwise so I dont want to end up with a more crappier phone.
Any update? I think I have the same issue. Noise specially in low battery
Same issue for me. At first, I only noticed it on incoming texts/notifications. It would sound like the notification was "jammed" and was slow to come out (if that makes any sense) and it would be crackly . Then I would test it on a ringtone or video and the speakers would sound ok. The other night, I noticed a periodic white static noise coming from the phone, lasting for about 1 second and occurring every 2-3 seconds. Phone was at <10% battery at the time.
jtwlbz said:
Any update? I think I have the same issue. Noise specially in low battery
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I'm on my 4th Nexus 6 and still have the same issue. My 14 day grace is over now and so if I wanted a replacement, I will probably have to do it through my device's standard 1 year warranty. I figure to wait a few months before I go in for a new one so that they will have it in stock for sure.
I had static on my first Nexus 6 but not my replacement.
Sent from my Nexus 6
Called into AT&T for a warranty replacement, they are sending me a new phone, will keep you all posted. If this 5th phone is still ****ed up, then I will just admit defeat and accept that it's a software issue... Might even get to the point of selling the phone and going the direction of the OnePlus or back to Apple (don't shoot). Will keep you all updated.
same issue for me.
sound cracks sometime (especially ringtones and notifications)
and when the battery is low (less than 15%) I have curious noise coming from the device
I upgraded from a Nexus 5 and am now a proud owner of a Nexus 6. The issue I'm having is that occasionally the haptic feedback on my phone will have weird clicking noises as i'm typing. I have read MANY people having this issue, but i'm not sure if I should get this swapped out or not? Any advice would be appreciated, other than the annoying random clicking of the vibrating motor (which isnt an OS sound nor the camera lens), my device seems flawless. I have heard people swapping them out and getting screens that are tinted yellow/pink though.
P.S. I also have a weird noise when my Nexus 6 starts wirelessly charging.....you hear the sound from the speaker and then the vibration motor makes a hissing noise.....anyone else have that?
Dagreek005 said:
I upgraded from a Nexus 5 and am now a proud owner of a Nexus 6. The issue I'm having is that occasionally the haptic feedback on my phone will have weird clicking noises as i'm typing. I have read MANY people having this issue, but i'm not sure if I should get this swapped out or not? Any advice would be appreciated, other than the annoying random clicking of the vibrating motor (which isnt an OS sound nor the camera lens), my device seems flawless. I have heard people swapping them out and getting screens that are tinted yellow/pink though.
P.S. I also have a weird noise when my Nexus 6 starts wirelessly charging.....you hear the sound from the speaker and then the vibration motor makes a hissing noise.....anyone else have that?
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I had hissing when I was on the phone. My camera was also defective so I returned mine. Waiting on a replacement
Dagreek005 said:
I upgraded from a Nexus 5 and am now a proud owner of a Nexus 6. The issue I'm having is that occasionally the haptic feedback on my phone will have weird clicking noises as i'm typing. I have read MANY people having this issue, but i'm not sure if I should get this swapped out or not? Any advice would be appreciated, other than the annoying random clicking of the vibrating motor (which isnt an OS sound nor the camera lens), my device seems flawless. I have heard people swapping them out and getting screens that are tinted yellow/pink though.
P.S. I also have a weird noise when my Nexus 6 starts wirelessly charging.....you hear the sound from the speaker and then the vibration motor makes a hissing noise.....anyone else have that?
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Dude I have the same "issue" with the hepatic feedback. Some say it's a manufacture tolerance, some it is de IS of the camera moving by the vibration motor, some that it is the speakers. I really don't know what to think now and I am starting to get used to . I am afraid of replacing it because another manufacture problem could appear.
Because my unit beside this, again, "issue" it's flawless like yours.
Hazzo31 said:
Dude I have the same "issue" with the hepatic feedback. Some say it's a manufacture tolerance, some it is de IS of the camera moving by the vibration motor, some that it is the speakers. I really don't know what to think now and I am starting to get used to . I am afraid of replacing it because another manufacture problem could appear.
Because my unit beside this, again, "issue" it's flawless like yours.
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Any issues recording video? Check out a thread I started here: http://forum.xda-developers.com/nexus-6/help/video-recording-constantly-refocuses-t2980109
If you listen closely to the video I posted, you can here it refocusing in the video. And when I shake it, I hear the same sound. If you are experiencing this, I would get it replaced. I sent mine back yesterday.
blazinazn said:
Any issues recording video? Check out a thread I started here: http://forum.xda-developers.com/nexus-6/help/video-recording-constantly-refocuses-t2980109
If you listen closely to the video I posted, you can here it refocusing in the video. And when I shake it, I hear the same sound. If you are experiencing this, I would get it replaced. I sent mine back yesterday.
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That's not focus it seems to be the IS of the camera trying to stabilize the shot. Don't got that problem... Yet hahaha. It started a while after you got the phone or right out of the box???
Yeah I have the same issue and my replacement does too, are you on AT&T?
gopanthersgo1 said:
Yeah I have the same issue and my replacement does too, are you on AT&T?
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Im on tmob
Sent from Uranus
Hrmmm
Well I swapped it out and it seems the vibration click and hissing is gone. You can still hear the IS vibrate, but there isnt that added weird click with it thats random. Im on Sprint, now im having an issue with getting the Data activated UGHH! There is a ! next to the Signal bars and LTE keeps flashing.......durn
So the IS still clicks/vibrate?
Definitively a manufacturing tolerance issue or design one.