No sound/voice during call - One (M7) Q&A, Help & Troubleshooting

So I updated my HTC one M7 from T-mobile to
HBOOT: 1.57.0000
RADIO: 4T.28.3218.04
OS: 6.10.531.9
Now I am getting almost no sound/voice during calls.
Sometimes it so happens that I can hear the voice from the other end but they cannot hear me clearly.
So I checked a solution about erasing Google Play Services and Google Services Framework data and cache but It still doesnt work that well.
Is this something to do with the hardware or the Software ?

Looks like software. Some of my friends and me having same problem with exactly same radio.

secthdaemon said:
Looks like software. Some of my friends and me having same problem with exactly same radio.
Click to expand...
Click to collapse
Any fix for it ?

lol Stock ROMs are affected by this bug aswell. Temporary solution, till google fix it.
Go to Settings -> Apps -> (swipe right until you get to the ALL tab)
find
* Google Play Services
* Google Services Framework
click on them, and select "Clear data" and "Clear cache"
reboot
if that still doesn't solve it, reboot to recovery and wipe cache and dalvik too

I have same exact problem, on two different M7. One (100% stock, unrooted) started acting up on sunday, while other (running viper One 7.01 and ElementalX 18) started having problem today.
Baseband: 4T.29.3218.08_10.33F.1718.01L (nordic phone)
Build no: 6.09.401.5
CW M7_UL_K44_sense55_MR

asestar said:
I have same exact problem, on two different M7. One (100% stock, unrooted) started acting up on sunday, while other (running viper One 7.01 and ElementalX 18) started having problem today.
Baseband: 4T.29.3218.08_10.33F.1718.01L (nordic phone)
Build no: 6.09.401.5
CW M7_UL_K44_sense55_MR
Click to expand...
Click to collapse
secthdaemon said:
Looks like software. Some of my friends and me having same problem with exactly same radio.
Click to expand...
Click to collapse
viraj071 said:
So I updated my HTC one M7 from T-mobile to
HBOOT: 1.57.0000
RADIO: 4T.28.3218.04
OS: 6.10.531.9
Now I am getting almost no sound/voice during calls.
Sometimes it so happens that I can hear the voice from the other end but they cannot hear me clearly.
So I checked a solution about erasing Google Play Services and Google Services Framework data and cache but It still doesnt work that well.
Is this something to do with the hardware or the Software ?
Click to expand...
Click to collapse
Exact same problem popped up from today for me! Given more incidents I'm beginning to think its an incompatibility between some software and the HTC Blinkfeed updates that just rolled out.
It's definitely software since the sound on calls is fine when I boot the phone in safe mode.
Disabling Xposed didn't help - so it isn't any of the Xposed modules either...
I'm on ARHD 81.0 with ElementalX-17.0 and on 6.09.4015

Ho... I'm not alone with this problem ! :highfive:

seems like this issue has really taken off this week. i had it hear and there but a restart usually fixed it. now its becoming a real problem. it seems if i turn location services off it works after that. im really not sure what to do here

secthdaemon said:
Go to Settings -> Apps -> (swipe right until you get to the ALL tab)
find
* Google Play Services
* Google Services Framework
click on them, and select "Clear data" and "Clear cache"
reboot
Click to expand...
Click to collapse
Works for me, thanks ! :good:

Clearing framework and play service didn't help me, and it's not helping a lot of other people, but I read on a S4 forum to clear the cache and Dalvik cache then reboot, and that worked for me.

viraj071 said:
Any fix for it ?
Click to expand...
Click to collapse
Update to the latest Google play services with this version, released yesterday https://play.google.com/store/apps/details?id=com.google.android.gms. Or download apk from here http://www.apkmirror.com/apk/google.../google-play-services-6-5-99-1642632-038-apk/ Problem is solved for me.

For me all works now with latest services
To solve the gms problem do this:
Go to play store and search for "disable services"
Install it and Browse to Google play services (in system or after self autoupdate in data)
Only disable the checkinservice .
Reboot and till now all Works
thx goes to n0j0e he found it out .

Related

[Q] Holics ROM problems with Hangouts and process.acore

Hello,
So far Holic's ROM seems to be the only one without in-call volume problems on my Vivid (Bell Canada) but there are two problems, one more annoying than the other
first, most annoying problem: after I install, the phone will upgrade to the latest apps like Hangouts. Everything works great, I can start hangouts and chat.
But after some time (5 to 10 minutes) of the phone just sitting there, or especially after a reboot, I will get the "google play services is not supported by your device" error. I have to remove update to google play store and resintall it, and then problem goes away temporarily and hangouts is usable again, and after the next reboot same problems reappear.
Does anyone have any fix for this?
second problem, less annoying:
On the phone dialer, there is a button at the bottom right which looks like a button for calling voicemail (has some funny symbols on it)
if I press this button I get error message "Android.process.acore has stopped unexpectedly". Does anyone else have this?
My phone is S-ON
I reinstalled the rom several times. I do the full system wipe before from recovery, flash the boot image, install rom with WCX recovery, re-flash the boot image from the SD card
same problem every time.
tudorvictor said:
Hello,
So far Holic's ROM seems to be the only one without in-call volume problems on my Vivid (Bell Canada) but there are two problems, one more annoying than the other
first, most annoying problem: after I install, the phone will upgrade to the latest apps like Hangouts. Everything works great, I can start hangouts and chat.
But after some time (5 to 10 minutes) of the phone just sitting there, or especially after a reboot, I will get the "google play services is not supported by your device" error. I have to remove update to google play store and resintall it, and then problem goes away temporarily and hangouts is usable again, and after the next reboot same problems reappear.
Does anyone have any fix for this?
second problem, less annoying:
On the phone dialer, there is a button at the bottom right which looks like a button for calling voicemail (has some funny symbols on it)
if I press this button I get error message "Android.process.acore has stopped unexpectedly". Does anyone else have this?
My phone is S-ON
I reinstalled the rom several times. I do the full system wipe before from recovery, flash the boot image, install rom with WCX recovery, re-flash the boot image from the SD card
same problem every time.
Click to expand...
Click to collapse
What Gapps are you installing? Have you tried different ones?
CM11 in call volume is pretty much gone since about the middle of January (if you read the thread, you'll see good feedback about it from about the 15th on). Only issue is sending/recieving MMS. Might want to give it another shot since this seem to be the only one getting worked on by the devs.
Yuskow said:
What Gapps are you installing? Have you tried different ones?
CM11 in call volume is pretty much gone since about the middle of January (if you read the thread, you'll see good feedback about it from about the 15th on). Only issue is sending/recieving MMS. Might want to give it another shot since this seem to be the only one getting worked on by the devs.
Click to expand...
Click to collapse
I'm not flashing any Gapps on this, the ROM already comes with them.
This is a ROM based on 4.0.3 ICS, not kitkat
I actually tried two versions of CM11, one was the latest unofficial nightly build from february 19, and the other was the albinoman release from january 15. both have the low volume problem.
I also tried the Borked ROM, based on 4.0.3, and it has the same low call volume problem, but no other issues like hangouts not working.
What GApps should I flash for a 4.0.3 based ROM?
You don't flash gapps on a stock based ROM ever
Sent from my Vivid 4G using XDA Premium 4 mobile app

[Help] Troubles with google apps "No conection"

Hi guys since this morning i notice that I have a problem with google apps, when I open any of google apps I get a message saying "No conection". I had the same problem some time ago on another ROM but I got it solved, the problem is that I do not remember how.
I tried to install new gapps or any other older, but nothing. I have network connection, other applications (not of google) works fine.
TheWolfer22 said:
Hi guys since this morning i notice that I have a problem with google apps, when I open any of google apps I get a message saying "No conection". I had the same problem some time ago on another ROM but I got it solved, the problem is that I do not remember how.
I tried to install new gapps or any other older, but nothing. I have network connection, other applications (not of google) works fine.
Click to expand...
Click to collapse
I usually fix it by wiping system and flash the ROM then gapps again. Though this fixed my problem, yours might be different.
Please make sure that you don't mess with play services in any ways. I once also had the problem but with different cause, it was caused by Greenify. If you greenify Play Services, please degreenify it.
Thanks, i have reinstalled the Rom and it works now

htc one...suden no sound call after update app not known

I want the best and finally solve this problem
I think this pic's solve the problem now
pic
Pic
cit.salman said:
Pic
Click to expand...
Click to collapse
Update to the latest Google play services with this version, released yesterday https://play.google.com/store/apps/details?id=com.google.android.gms. Or download apk from here http://www.apkmirror.com/apk/google.../google-play-services-6-5-99-1642632-038-apk/ Problem is solved for me.
Sorry..same problem. Mute call sound
Sent from my unknown using XDA Free mobile app
Lightbulb HTC Service Pack is to blame
cit.salman said:
Sorry..same problem. Mute call sound
Sent from my unknown using XDA Free mobile app
Click to expand...
Click to collapse
Hey Guys,
I have had the same issue with M7 International edition (M7 UL, CID HTC_001) in the last 48 hrs. And after much debugging. swapping sim cards and too many factory reset, trying different roms. and ruling out SIM card and Mic or speaker fault. I think I am positive that i have found the root of the issue. Its most definitely the recent update to HTC Service Pack from the play store.
I have duplicated this twice starting from fresh install (full wipe, dalvik and cash wipe, TWRP 2.8.1.0, HBOOT 1.57, Radio 4T.30.3218.21):
First I suspected the Radio image is the cause since I recently updated from 4T.28 to the new 4T.30. So my first try was to revert the update to go back to 4T.28 fresh install Maximums Sence 4.3 (full wipe, dalvik and cash wipe, TWRP 2.8.1.0, HBOOT 1.57) it worked for 12 hours the the problem returned after Play store updates. So After much of debugging and investigation I think I found the root of the issue. It happens after an HTC update called "HTC Service Pack" So what you need to do is factory reset your device and prevent the play store from updating HTC Service Pack.
The story is also mentioned in a couple of websites. Google "PSA: something broke voice calling on some HTC One M8 and M7 models" AND "HTC One M8, One M7 Suddenly Lose Voice Call Functionality For Some"
What's the solve in your opinion?
For me all works now with latest services
To solve the gms problem do this:
Go to play store and search for "disable services"
Install it and Browse to Google play services (in system or after self autoupdate in data)
Only disable the checkinservice .
Reboot and till now all Works
thx goes to n0j0e he found it out .
Thanks a lot

[Q] Bad Radio Flash? No Sound During Calls - Please Help!

Hey Guys -
I've had an HTC One (M7) for a few months now after being an iPhone fanboy for years. I'm into tech and wanted to give Android a shot. I enjoyed the jailbreaking community with Apple products so was happy to see how much more open Android is! Since I've had the phone, I've tried a few different ROMs and at one point know I messed up the radio but eventually got it back up.
A couple of days ago, I tried making a call and I couldn't hear the phone ring even though connected and the other person couldn't hear me. I hadn't flashed anything or made any changes besides app installs during that time. Sometimes, I think the other person can hear me, but I can never hear them. Due to radio issues in past, I'm pretty sure it's the cause but there are so many versions of radios, I don't know which to use!
How I've Tried to Fix So Far
- I currently run ViperOne 7.01 ROM. I tried resetting things by performing the below steps:
1. Updated TWRP
2. Installed Guru Reset M7_5.12.502.2
3. Installed ViperOne 7.01, choose to wipe, and believe choose to flash back to stock radio
One all the above was complete and the phone booted, I saw that my files were still there (it wasn't a complete reset) and I still had root. The OS was wiped so I had to set everything up again. When I tried to make a call - I still had the same issue!
So - what radio (or other firmware(s)) should I flash / install to hopefully repair this thing? I don't care what it may wipe as long as I can make calls.
Phone's Current Specs:
- HTC One (M7)
- AT&T - USA (Tennessee)
- Android 4.4.3 via ViperOne 7.01
- Kernel - 3.4.10-g40b189c
- Baseband 4M.27.3218.14_10.37.1718.01L
- Build - 6.09.401.5 CL366813
bzowk said:
Hey Guys -
I've had an HTC One (M7) for a few months now after being an iPhone fanboy for years. I'm into tech and wanted to give Android a shot. I enjoyed the jailbreaking community with Apple products so was happy to see how much more open Android is! Since I've had the phone, I've tried a few different ROMs and at one point know I messed up the radio but eventually got it back up.
A couple of days ago, I tried making a call and I couldn't hear the phone ring even though connected and the other person couldn't hear me. I hadn't flashed anything or made any changes besides app installs during that time. Sometimes, I think the other person can hear me, but I can never hear them. Due to radio issues in past, I'm pretty sure it's the cause but there are so many versions of radios, I don't know which to use!
How I've Tried to Fix So Far
- I currently run ViperOne 7.01 ROM. I tried resetting things by performing the below steps:
1. Updated TWRP
2. Installed Guru Reset M7_5.12.502.2
3. Installed ViperOne 7.01, choose to wipe, and believe choose to flash back to stock radio
One all the above was complete and the phone booted, I saw that my files were still there (it wasn't a complete reset) and I still had root. The OS was wiped so I had to set everything up again. When I tried to make a call - I still had the same issue!
So - what radio (or other firmware(s)) should I flash / install to hopefully repair this thing? I don't care what it may wipe as long as I can make calls.
Phone's Current Specs:
- HTC One (M7)
- AT&T - USA (Tennessee)
- Android 4.4.3 via ViperOne 7.01
- Kernel - 3.4.10-g40b189c
- Baseband 4M.27.3218.14_10.37.1718.01L
- Build - 6.09.401.5 CL366813
Click to expand...
Click to collapse
there are lots of threads discussing this problem already, but to save you messing with firmware and radio's etc the problem is the latest google play services update.
To fix it, remove the update or clear cache and data for google play services , and google play store in your app settings
bzowk said:
Hey Guys -
I've had an HTC One (M7) for a few months now after being an iPhone fanboy for years. I'm into tech and wanted to give Android a shot. I enjoyed the jailbreaking community with Apple products so was happy to see how much more open Android is! Since I've had the phone, I've tried a few different ROMs and at one point know I messed up the radio but eventually got it back up.
A couple of days ago, I tried making a call and I couldn't hear the phone ring even though connected and the other person couldn't hear me. I hadn't flashed anything or made any changes besides app installs during that time. Sometimes, I think the other person can hear me, but I can never hear them. Due to radio issues in past, I'm pretty sure it's the cause but there are so many versions of radios, I don't know which to use!
How I've Tried to Fix So Far
- I currently run ViperOne 7.01 ROM. I tried resetting things by performing the below steps:
1. Updated TWRP
2. Installed Guru Reset M7_5.12.502.2
3. Installed ViperOne 7.01, choose to wipe, and believe choose to flash back to stock radio
One all the above was complete and the phone booted, I saw that my files were still there (it wasn't a complete reset) and I still had root. The OS was wiped so I had to set everything up again. When I tried to make a call - I still had the same issue!
So - what radio (or other firmware(s)) should I flash / install to hopefully repair this thing? I don't care what it may wipe as long as I can make calls.
Phone's Current Specs:
- HTC One (M7)
- AT&T - USA (Tennessee)
- Android 4.4.3 via ViperOne 7.01
- Kernel - 3.4.10-g40b189c
- Baseband 4M.27.3218.14_10.37.1718.01L
- Build - 6.09.401.5 CL366813
Click to expand...
Click to collapse
Seanie280672 said:
there are lots of threads discussing this problem already, but to save you messing with firmware and radio's etc the problem is the latest google play services update.
To fix it, remove the update or clear cache and data for google play services , and google play store in your app settings
Click to expand...
Click to collapse
and apply the FIX from Venom here >> http://venomroms.com/venomhub-fix-no-sound-calls-htc-one-m7/

Le Max2 - stock rom 5.9.028s got serious bug

Hey guys,
i installed the new stock rom 5.9.028s. i got it automatically by my phone.
after it installed and the os came up Google play services started to crash.
no matter what i did, it crashed.
i even reinstalled it, no use.
now i can't use some of my apps.
i sent an email to leeco support.
someone else got the same problem??
Fight your way to settings->apps and then tap 'Reset app preferences' at the bottom of the page. This usually fixes Google services constant error.
meangreenie said:
Fight your way to settings->apps and then tap 'Reset app preferences' at the bottom of the page. This usually fixes Google services constant error.
Click to expand...
Click to collapse
Already tried and didn't work. I've uninstalled also Play Store but no success. When I try to clear Google Play Services All Data, it crashes. Also, I deleted my main Google account and I can't add it anymore!... When it starts to add, hangs on "Checking info" and reports Google Play Services crash. Already tried to change language and location too... Help?
the soluce i found reset & clear all data ...
next problem to "gapps" is not include so you must install all Google "gapps"
the easiest way to reinstall the old ROM 5.9.023s and it will go everything perfectly
the easiest way to reinstall the old ROM 5.9.023s and it will go everything perfectly. That until somebody bugs the ROM 5.9.028s
pinpin68 said:
the easiest way to reinstall the old ROM 5.9.023s and it will go everything perfectly. That until somebody bugs the ROM 5.9.028s
Click to expand...
Click to collapse
Is there a step by step tutuorial to reinstall 5.9.023s? Maybe for Le pro3?
I do not like 5.9.028s, because of the problems with Google Play Services.
After installing version 5.9.028s, google play does not work. I was somehow able to upload the app to the phone, but it's not open to me. Also, I do not have a Google account in my personal settings to register an account. I ask for help, what should I do? Also, version 5.9.023s did not work. Only on the original version 5.8.
Not even mobile data is working, everything is regulated via a wireless connection.

Categories

Resources