Hi folks, this is my first post on this forum and I thought I’d share with you a recent misadventure of mine.
Since the Galaxy Note 4 is currently not being sold without a contract in my area, it created some kind of a parallel market for people getting the device by using their actual contract and then reselling it on classifieds websites like craigslist or kijiji.
Being the impulsive buyer that I am, I took the chance of buying one from one of those people. I met the guy in a parking lot, inspected the device quickly but still took the time to google the model number that was showed in the About Phone screen which checked out ok. It turns out I should have paid attention to more than the model number… As it turns out, I bought a fake Galaxy Note 4 for the full price of a genuine one.
What first tipped me off was when I got home I opened the box and saw that the phone apparently turned itself back on during transport and was displaying this screen:
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I thought to myself “Uh oh… this is not good”. A hard reboot made it disappear but after investigating, i realized that what I had in my hand was a very good knock off of Samsung’s famous Galaxy Note 4.
Needless to say, the seller was not reachable anymore….So to make a long story short, I ended up going to the store and bought a brand new (genuine) one that I had to put on a contract.
So now that I have the two devices in my hands, I thought of making a list of differences and post them here. It is to be noted that the real one that I bought is the SM-N910W8 which is the canadian version, while the fake one is labeled as the SM-N910F which I believe would refer to the US version. So keep in mind that some of these differences might be due to the different geographical versions that I have….but I doubt it. Feel free to correct me.
So here it is:
The Box: the main difference that I noticed was that the real one had a mention that it was printed in Vietnam. The fake one didn’t mention any printed location. The box’s color is closer to beige than white on the fake one.
On the first look: they appear to be carbon copies, although the fake one seems to be of a less bring white than the real one. But you would need to have the two sitting next to each other to notice this.
The battery: Other than text layout, the differences are that the real one states that it’s made in korea but assembled in Vietnam while the fake one is made in Japan. The voltage too is slightly different, 3.85v for the real one, 3.7 for the fake.
Behind the cover: there are a few noticeable differences here, first the real one has some kind of a small white square insert behind the battery while the fake doesn’t. Also there is some greenish color on the SIM and SDCARD bezels on the fake one while the real one’s are silver. But the dead giveaway here is that on the fake one, the IMEI number printed on the back sticker did not even match the one in the About Phone screen in settings.
The Cover: the inside of the cover’s colours don’t quite match as you can see here
Apps & OS: This is where the differences become more obvious. First of all the fake one doesn’t have KNOX and all the samsung bloatware. Also, some stupid misspellings are visible here and there, like for instance instead of Messages it says Messagin. Also, instead of Internet it says Browser.
The About Phone/Device screen in settings: Again, the differences here are obvious. First of all the real one has a white and blue theme and is labeled About Device while the fake one as an older black and white theme and is labeled About Phone. Then that’s where you can clearly see that the Baseband version is not an original Samsung one. Same thing for the Kernel.
Other than that, I noticed that the two capacitive buttons on each side of the home button don’t seem to light up on the fake one. And generally speaking, the fake one is slower than the real one. I didn’t go as far as running some benchmark apps on it but I am sure it would not score anywhere near the real Samsung Note 4.
Sorry man that really sucks. Good for posting the info and glad you have a real phone. Lessons learned, maybe the hard way but no one got hurt....unless you run into that guy again :/
Uhhhhhh
Sent from my iPad using Tapatalk
To bad that happend to to you bro, glad to see your trying to help everyone by posting this and you could at least finally get a real Note 4
Sent from my Galaxy NOTE 4
Pity you. You shall able to know it is fake when you seen the settings in black background. That part is too obvious it is fake.
Damn man that sucks.
Least you're showing everyone what to avoid and what not. Didn't even think there would be a fake version of the N4 heh
Sent from the Galaxy Note 4
Guys I'm devastated by this myself as I just got one myself. I thought I was going to get a gift for my wife and found out from this post that this is a fake Note 4 I'm holding in my hand. This is just too unfair to the world. Just not right for these crooks to do something like that. Can we contact our local police department if we have their number?
What a sad sad day
Bummer for you, but no news to me to be honest, every popular model have Chinese fakes within weeks after release. Same with Iphone, Galaxy S5 etc etc. Lots of them on ebay and other online markets. And yes they are very easy to identify when you turn them on. If you buy one on a parking lot and don't switch it on and test it with a SIM, before handing money you ask for being ripped off. When ordering online and you are not able to test make sure you use a credit card so you some form of insurance. Kind of confused people still fall for these clones. It's common knowledge.
regards
marleyb said:
Bummer for you, but no news to me to be honest, every popular model have Chinese fakes within weeks after release. Same with Iphone, Galaxy S5 etc etc. Lots of them on ebay and other online markets. And yes they are very easy to identify when you turn them on. If you buy one on a parking lot and don't switch it on and test it with a SIM, before handing money you ask for being ripped off. When ordering online and you are not able to test make sure you use a credit card so you some form of insurance. Kind of confused people still fall for these clones. It's common knowledge.
regards
Click to expand...
Click to collapse
Does if have a AMOLED screen too? If not i would have regonized it in a sec, i buy Samsung phones mostly for the amazing screen The fake note 3 i almost bought (in the netherlands) had a lower resolution too. This fake note 4 dont have a 1440p screen i guess, more like 1080p or even 720p...
Check aliexpress note 4 for 150 dollars ... your fake one is in bad french "funny"
I feel your pain and I am sorry for you.
When the Galaxy S3 was released, the market everywhere in the world was flooded with fake devices very quickly. I created an app that was able to identify fake S3 and report it to the user. It became quite popular on Play Store with 50k+ downloads.
I think it is about time I create something similar for the Note 4. It may not be much, but it will help users like you instantly identity fake devices regardless of what they look like on the outside.
Simonetti2011 said:
I feel your pain and I am sorry for you.
When the Galaxy S3 was released, the market everywhere in the world was flooded with fake devices very quickly. I created an app that was able to identify fake S3 and report it to the user. It became quite popular on Play Store with 50k+ downloads.
I think it is about time I create something similar for the Note 4. It may not be much, but it will help users like you instantly identity fake devices regardless of what they look like on the outside.
Click to expand...
Click to collapse
That would be a wonderful idea!
Best method to know original is to go to download mode volume down + home key + power button & check the knox status
Sent from my SM-N900 using XDA Premium 4 mobile app
Oh man.... That's suck... You should have bought on Amazon, which is protected by A to Z policy...
I can't even imagine your frustration... Is there any possible way you can contact the seller?
Either way, great post to let everyone to know about the fake note 4...
Sent from my SM-N910U using XDA Free mobile app
RISHI RAJ said:
Best method to know original is to go to download mode volume down + home key + power button & check the knox status
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Most them fakes don't even have a proper download mode. My sister got scammed with a fake s4 and the download combination drops it into recovery which, apart from the crappy screen, were dead giveaways for me.
Yup that's the exact way to differentiate.Sad op was unaware & suffered the loss
Sent from my SM-N900 using XDA Premium 4 mobile app
This reminds us. If the deal is just too good to be true, it's too good to be true.
Sent telepathically
RiverCity.45 said:
This reminds us. If the deal is just too good to be true, it's too good to be true.
Sent telepathically
Click to expand...
Click to collapse
How was it "too good to be true"? sorry I dont get the comment.
Edit: At least have the courtesy of reading the first post.
infamousgeek said:
I bought a fake Galaxy Note 4 for the full price of a genuine one.
Click to expand...
Click to collapse
I am selling my Note4 BNIB & I am selling it from my home address with proof of purchase & also proof of identity.
In the UK lots of people are getting caught by people that later report it stolen to collect the insurance, sometimes months later your handset gets blocked.
They always want to meet up in parking lots ETC
It's good advice to never buy a phone somewhere like that.
Sorry to hear you learned the hard way.
Out of curiosity, did you buy this from Toronto/Mississauga? There was an ad on Kijiji that was selling SM-N910F and I offered him $650. He didn't even hostage to take it. He had asked me to meet him at a parking lot as well.
Related
Just wanted to let anyone know that an RMA from asus is not the way to go! I could not get ahold of google so I contacted asus on 7/18/2012. An RMA was issued and I sent out my nexus 7 to them. According to UPS asus received the package on 7/23/2012. When I look up my RMA status online asus states they received my nexus on 7/25/2012. No big deal. However it is currently 8/6/2012, a nice 13 days that asus has had my nexus and as you can tell from the pic that I am no where near receiving my nexus back. As you can see my status is still "waitex". I shipped out my nexus on 7/19/2012 so as of today I have been with out my nexus for 19 days. Not too concerned but just wanted to let everyone know of my situation and not to go this route unless you have to. Thought I was saving time by going through asus but obviously not.
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Sorry to hear. This is how Asus operates. I RMA'd my Transformer Prime and the morons sent me back a 32 GB unit to replace my 64 GB unit. Now I'm going through the whole damn RMA process again. They're a despicable company.
Most tech companies operate warranties this way. It's because they don't have gigantic departments to handle the claims. I don't get the Asus hate. Been using their great PC parts for years in my PC. Clearly there aren't any pc people here or no one would be calling them "despicable". It's Asus or msi for pc parts no in between.
Anyway last year I bought a power color AMD Radeon 6790, and it kept having a screen garbled issue. After trying anything I threw it a friends pc and yep same issue. So i made an rma to power color, had to pay $14 for shipping I was without my card for nearly a month and I was pretty cranky about it as I couldn't play battlefield 3 without it. But they replaced the card and no issues since so I can't complain.
Does Asus have advanced shipping? Some tech companies do, ie western digital, thermaltake
Sent from my HTC PH39100 using Tapatalk 2
Cor-master said:
Most tech companies operate warranties this way. It's because they don't have gigantic departments to handle the claims. I don't get the Asus hate. Been using their great PC parts for years in my PC. Clearly there aren't any pc people here or no one would be calling them "despicable". It's Asus or msi for pc parts no in between.
Anyway last year I bought a power color AMD Radeon 6790, and it kept having a screen garbled issue. After trying anything I threw it a friends pc and yep same issue. So i made an rma to power color, had to pay $14 for shipping I was without my card for nearly a month and I was pretty cranky about it as I couldn't play battlefield 3 without it. But they replaced the card and no issues since so I can't complain.
Does Asus have advanced shipping? Some tech companies do, ie western digital, thermaltake
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
Actually, I have used Asus for PC parts in the past - pretty much just motherboards. Never had any problems. But they treated their customers like garbage with the Transformer Prime, and now we have these problems with the N7. Things like "fixing" non-working GPS on the Prime by removing it from the box as an included feature, breaking people's tablets and claiming the customers broke them, promising updates that will fix serious issues yet only cause more serious issues, sending back the wrong tablet during the RMA process, etc., etc. are not very endearing qualities.
And they do not offer advance replacement for RMA for tablets. I spoke with numerous people there and tried to demand one since they f'ed up and sent me the wrong tablet back during my RMA ordeal, but they wouldn't budge.
rma issues with asus..
I to had a run in with there so called service on a netbook. asus eee atom based. I was told i have to mail it to them . When she give me address of where to mail it. the place was 1.2 miles from my home . SHE AT FIRST SAID IT HAD TO BE MAILED OVER NIGHT UPS. I ASKED FOR NUMBER OF the place. she gave it to me. I called them . They said sure drop it off. But we will have to mail it back to you. I said ok. So i go over there to drop it off go inside the building talk to them show them the rma . They tell me they will NOT Accept it. And that i must mail it.
I DRIVE two building down to a ups drop off place in this industrial area . Go into the ups store tell them what i was told at asus.. They guy says Ok . He takes my tablet sticks a label on it CHARGES ME NOTHING . Walks next door into the ASUS SERVICE CENTER AND HANDS THEM THE PACKAGE. .
IT WAS 4 WEEKS LATER I GOT THE NETBOOK BACK AND i sware they never touched it.. same issue SOLD IT ON EBAY AT A LOSS WITH BAD CAMERA .
AS far as the above post .. comparing asus and MSI AS two top mother board manufacturers .. asus CAN NOT COMPETE TO customer service you get from msi....
I fugured this tablet would be better knowing . well hopping google was going to have some say over QUALITY CONTROL.. Guess i was very wrong..
thanks for hearing my story . and yes ITS TOTALLY TRUE .
My experience with Asus Canada concerning RMAs was with a notebook and it was terrible! They contract out their work here to a 3rd party and coordination between Asus and that 3rd party was terrible. It was a lengthy and unrewarding experience. It was one of the reasons I decided to move to Apple for my notebooks.
Sent from my GT-N7000 using Tapatalk 2
Hello I had to send my nexus 7 also the day Asus SAT 06/08/2012 from Spain to the Czech Republic, the problem is that since Android upgrade to 4.1.1 when you gave it to turn off the tablet jumped a white screen and could not turn it back on, just do not turn on after it was stopped in the letters of Google
CID
So i accidently broke off my wifi antenna points on the board behind the cover. Not a big deal as i can resolder them back on, but soon after I broke them i realized i have the screen lifting issue and would like to RMA. What do you think the odds are of me getting dinged for CID if I RMA this to ASUS?
r0zj0k3r said:
So i accidently broke off my wifi antenna points on the board behind the cover. Not a big deal as i can resolder them back on, but soon after I broke them i realized i have the screen lifting issue and would like to RMA. What do you think the odds are of me getting dinged for CID if I RMA this to ASUS?
Click to expand...
Click to collapse
If it's obvious when they open the back cover that you've opened it and tampered with it to break that antenna point, I'm guessing they would pretty much have to consider customer induced damage if they are following the policies, but it's possible you will get lucky and the person who makes the call will see the two as unrelated and fix the screen separation issue or them not notice it at all and fix the screen and send it back to you.
To the OP, a lot of time with the transformer prime, customers receive their tablets back or see them changed to ready to ship before they even get notification that the repair process has been started. It's kind of like the tracking system with the USPS used to be back when I had money to purchase a lot of products online. The tracking progress wouldn't be updated until after delivery.
Based on past experience I would guess that your turnaround time will be around a month. The only way that you'll get true progress information in my opinion that's close to reliable is if you contact an asus executive or a representative that's assigned to do damage control and they take up the cause and have some direct correspondence with the repair facility and then give you real progress updates, the automated system and process on status updates in real time just isn't consistent or reliable enough to count on in my opinion.
Gary Key used to move a lot of these through for XDA members but I don't know if he's involved anymore. There's also some executive contact information to call or email some of the higher ups in some of the Asus RMA threads in the prime section in case that's helpful.
tgallant21 said:
Just wanted to let anyone know that an RMA from asus is not the way to go! I could not get ahold of google so I contacted asus on 7/18/2012. An RMA was issued and I sent out my nexus 7 to them. According to UPS asus received the package on 7/23/2012. When I look up my RMA status online asus states they received my nexus on 7/25/2012. No big deal. However it is currently 8/6/2012, a nice 13 days that asus has had my nexus and as you can tell from the pic that I am no where near receiving my nexus back. As you can see my status is still "waitex". I shipped out my nexus on 7/19/2012 so as of today I have been with out my nexus for 19 days. Not too concerned but just wanted to let everyone know of my situation and not to go this route unless you have to. Thought I was saving time by going through asus but obviously not.
Click to expand...
Click to collapse
I've dealt with companies like this in the past. The way to get your problem resolved is the old squeaky grease approach. It takes some work on your part though.
First, find a phone number for ASUS where you can get a real person to answer. Use the internet as his can be the tough part. I've actually found the address for the company I was trying to reach but no number. So I used the address to get the phone number for the suite next to them. I called them to get my the company that I needed's unlisted number.
Once you are able to talk to a real person get their name and a way to contact them if you are disconnected. Tell them your issue. They will then transfer you. If you actually get someone then again get the name and way to contact them. Repeat until you get an answer.
Most likely you will get transferred to voice mail. Leave a detailed message and then call the last person you actually talked to back. (The one that last transfered you) Tell them you want to talk to a person and don't' want voice mail. Do not take no for an answer. Ask to speak with the manager. Be polite but firm. Do not lose your temper.
If you are told someone will call you back get an exact day and time. Try to get their name and number if you can. Call them yourself.
Keep a log of every person you talked to and how to get back in touch with them. Call every person each day until you get them to take care of your situation.
I know it's a ridiculous amount of work to get something done that the company should just handle itself but if you want results sometimes you have to it.
How long it takes in appear the tablet in Global Repair Status Inquiry System? My tablet came to the Czech Republic on Thursday, 09/08/2012, 13/08/2012 Today I still do not see anything only this: You have not reqeusted RMA. for the machines below, however, They Have not Been received by us. I'm worried
Looks like I'm going to need to RMA my Nexus 7 from Google Play again. I did two RMAs earlier through Google Play and they cross shipped me replacements. I'm not sure if that was normal or just special treatment because I was still within my 15 day return period. Will they still cross ship me a replacement now or are they directing people to ASUS?
My repair status has changed to: "Waiting-[WB2] Wait for Swap / Exchange" What does this mean? I have no idea
I RMA'd my Nexus 7 this week because of the screen lift issue but mine was actually creaking while using the tablet which is very annoying and I sent them it with Canada Post 3 day express post. They had the tablet 2 days total but it never showed up in the RMA status section only saying they haven't received the tablet yet. Tonight, I went to see my status and it's not showing as being on file at all. I then get an email from ASUS within a few minutes saying my tablet was shipped to me... Only I have no idea if they fixed the issue on my tablet or just sent it right back to me without fixing it or gave me a new one... Will have to wait and see I guess.
Jester23 said:
I RMA'd my Nexus 7 this week because of the screen lift issue but mine was actually creaking while using the tablet which is very annoying and I sent them it with Canada Post 3 day express post. They had the tablet 2 days total but it never showed up in the RMA status section only saying they haven't received the tablet yet. Tonight, I went to see my status and it's not showing as being on file at all. I then get an email from ASUS within a few minutes saying my tablet was shipped to me... Only I have no idea if they fixed the issue on my tablet or just sent it right back to me without fixing it or gave me a new one... Will have to wait and see I guess.
Click to expand...
Click to collapse
from reading about asus warranty support in other threads forums and devices. If they have shipped it back to you without calling/emailing you asking for a credit card. They have either fixed or are just replacing your device.
My RMA experience took just over a month. 9 days to reply to initial email, after which most of it went pretty quick. Delays from arguing with them over whether the repair was covered...but it worked out in the end. Finally got it back yesterday. I'm quite pleased with the repaired unit, no lift and I can't seem to get the flickering to happen any more. Color seems a bit better, though not perfect still. I feel like it might be a different manufacturer of this screen than the first, or just a better version.
What ever happened with your nexus 7? Im going thru the exact same thing.
Thanks
Sent from my cm_tenderloin using xda app-developers app
i can relate, ive sent my n7 in for screen lift, came back with more lift, sent it in again, came back with the touchscreen unresponsive, sent it in for a third time now..if it doesnt come back fixed i am going to ask for a refund, since the tablet spent more than half its lifetime at the repair centre rather than at my hands
Asus support is the worst in the world. They don't care about their customers, and they're incompetent. I speak from experience as a Transformer Prime owner who had to go through their RMA process multiple times.
Sent from my Nexus 7 using XDA Premium HD app
Thank god I bought it from Google! While I know that Google is handling claims for the first year on the nexus 7, they need a permanent warranty exchange system for all the nexus devices. As much as I want to give the finger to carriers and their subsidized phones, you know if my vivid were to break all I have to do is call at&t, and they'll have a refurbished vivid on my door step tommorrow, with a return label to ship my broken phone back. I can't help but think if i bought the galaxy nexus or lg nexus 4 that I'd have to buy a backup phone too as I might be out of a phone for a month or longer otherwise. Seriously the nexus 7 isn't an asus product. No its a Google product, Asus is just the contractor that built it for them so no one should have to deal with their support.
Also I'm all about advanced shipping. Last December I had surgery and was hoping to play some serous battlefield 3 on my PC during my 2 weeks off work, instead my video card broke and was in rma processing the whole friggen time! I got it back a week after I returned to work! No one should have to deal with that crap! Just set up advanced shipping for crying out loud!
Sent from my HTC PH39100 using Tapatalk 2
so long story short-
my nexus 7 is like this now-
[click to enlarge]
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i am going to assume that i dropped it sometime in the morning and when i checked at night it was like this( dont ask me how it happened, i had no idea until like 10 minutes ago)
1) i assume normal warranty from ASUS will not cover this, correct?
2) i assume i will have to send it in to ASUS for repairs, right?
3) can anybody get me a legit email or number i can contact ASUS? (USA)
4) damn, life sucks.
it's funny because technically my screen is still 100% perfect, no physical scratch at all. i keep telling myself i might be able to fix it myself somehow if i open up the case, but until a professional comes in and tells me otherwise....
i sent out a couple emails to whom it might concern, otherwise my other options are -> try to get a hold of asus so i can start the repair process or......... buy a new one, maybe an 8GB?
on a side note, what is currently the cheapest place i can buy a nexus 7 these days? [USA]
jt.one said:
so long story short-
my nexus 7 is like this now-
[click to enlarge]
View attachment 1317991
i am going to assume that i dropped it sometime in the morning and when i checked at night it was like this( dont ask me how it happened, i had no idea until like 10 minutes ago)
1) i assume normal warranty from ASUS will not cover this, correct?
2) i assume i will have to send it in to ASUS for repairs, right?
3) can anybody get me a legit email or number i can contact ASUS? (USA)
4) damn, life sucks.
Click to expand...
Click to collapse
That does suck. There should be warranty information included with the manuals in ur box. If not then just go to their website
Sent from my Black "Destroy Mode" Nexus 7
Point of impact looks like the lower left. RIP N7, the good die young.
Sent from my Nexus 7 using XDA Premium HD app
3vo kid said:
That does suck. There should be warranty information included with the manuals in ur box. If not then just go to their website
Sent from my Black "Destroy Mode" Nexus 7
Click to expand...
Click to collapse
yeah, ASUS website is a mess though, i THINK i just sent an email to them.
Do any of you guys think GOOGLE can help me? their nexus hotline is open 24/7, should i try to give it a shot?
wow.. I cringed when I saw that..
op, so I don't make the same mistake, did you not have a case?
Sent from my DROID X2 using Tapatalk 2
motrinHD said:
wow.. I cringed when I saw that..
op, so I don't make the same mistake, did you not have a case?
Sent from my DROID X2 using Tapatalk 2
Click to expand...
Click to collapse
yeah i didnt have a case on, its funny because i took the case off just this morning cause i had one of those fat bezel cases and it made me unable to play certain games.
jt.one said:
yeah, ASUS website is a mess though, i THINK i just sent an email to them.
Do any of you guys think GOOGLE can help me? their nexus hotline is open 24/7, should i try to give it a shot?
Click to expand...
Click to collapse
Did u buy it from the play store?
Sent from my Black "Destroy Mode" Nexus 7
3vo kid said:
Did u buy it from the play store?
Sent from my Black "Destroy Mode" Nexus 7
Click to expand...
Click to collapse
yeah bought it from play store on june 28 2012,
i was reading upon other people who is in the similiar spot as i am, and they said all GOOGLE did was push them to aSUS and aSUS just told them to start up a RMA and it will be filed as an "out of warranty/customer-induced damage".
jt.one said:
yeah bought it from play store on june 28 2012,
i was reading upon other people who is in the similiar spot as i am, and they said all GOOGLE did was push them to aSUS and aSUS just told them to start up a RMA and it will be filed as an "out of warranty/customer-induced damage".
Click to expand...
Click to collapse
See how much they are gonna charge u, might be better off buying a new one
Sent from my Rooted, LazyPanda, White "Destroy Mode" Evo
3vo kid said:
See how much they are gonna charge u, might be better off buying a new one
Sent from my Rooted, LazyPanda, White "Destroy Mode" Evo
Click to expand...
Click to collapse
yeah I had considered buying a new one too.
it sucks because Asus won't quote you an repair price until they actually have their hands on it. which means I have to waste shipping fees and my own time when I might have an option to get a brand new 8gb sonewhere. I read that Asus charges anywhere from 100-180.... yikes
Probably won't help at this point, but you can get 3rd party warranties that include accidental damage coverage. I got one from Squaretrade for $35 for 2 years. Hoping to never use it, but just cracked my phone screen last week and considering sending it in (phones have a $50 deductable so I'm not sure it's worth it... until it gets dropped in the toilet...).
slack04 said:
Probably won't help at this point, but you can get 3rd party warranties that include accidental damage coverage. I got one from Squaretrade for $35 for 2 years. Hoping to never use it, but just cracked my phone screen last week and considering sending it in (phones have a $50 deductable so I'm not sure it's worth it... until it gets dropped in the toilet...).
Click to expand...
Click to collapse
yeah I seen a lot of posts about square trade from other forums I been reading. normally I'm ultra care about my tech stuff. (my first time experiencing a infamous "cracked screen") so third party warranties never really occurred to me.
ZOMG! It physically hurt me to look at that picture. Oh damn! Sorry man...
Call up Google, explain what happened and pray... But I'm pretty sure they are going to send you to Asus to pay $150 to replace the screen...
Sent from my Nexus 7 using Tapatalk 2
Would your home contents insurance not cover it?
kevvyboy said:
Would your home contents insurance not cover it?
Click to expand...
Click to collapse
This.
You'd be surprised/amazed what homeowners/renters insurance will cover.
dam i need to be more careful, i leave my tablet on my bed when i sleep and sometimes i knock it off while i sleep or even when im watching a video it might fall off if i move it, luckily nothing like that yet
kevvyboy said:
Would your home contents insurance not cover it?
Click to expand...
Click to collapse
My cat pee'd on my monitor, rang insurance and explained what happened, full replacement...was stoked as it was an expensive monitor!
If they cover that, surely they will cover dropping the N7
I actually threw my nexi face down on hard tiles by accident while turning around as my mum called me from the kitchen. Luckily I had the case on and I found no damage on it at all. The only problem I found was that the wifi toggle switch had been frozen, so I just reset it
SO ANYONE READING THIS POST BUY A GODDAMN CASE!!
Sent from my Nexus 7 using Tapatalk 2
arcisbre said:
I actually threw my nexi face down on hard tiles by accident while turning around as my mum called me from the kitchen. Luckily I had the case on and I found no damage on it at all. The only problem I found was that the wifi toggle switch had been frozen, so I just reset it
SO ANYONE READING THIS POST BUY A GODDAMN CASE!!
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Jesus man ......i bought mine but it will only arrive on the 27th. I almost knocked mine over today.
Got to be extra careful until it arrives.
Sent from my Nexus 7 using xda premium
I'm using a TPU back cover at home and a smart cover when outside.
Sent from my Nexus 7 using xda premium
Hi all, this is my first thread.
I would like to share my recent discovery with you. Three days ago I bought Samsung Galaxy Note I (one) and I love it. However, I immediately noticed a large circle in the middle and a small one in the lower right section of the screen. It can only be clearly seen when there is a grey background (I noticed it when starting Market for the first time). I immediately installed a couple of screen test applications and realized that all the colours are fine, there are no dead pixels, just these kind of "imprinted" circles that I cannot erase. I did search the Google and this forum and realised that some users have the same issue with the SII (http://forum.xda-developers.com/show...1087236&page=4), although at the different places of the screen.
Today I found out the cause of the circles. By looking at the advertisement sticker that I peeled off the Note, I realised that the Samsung original sticker is the cause of the deterioration of the screen at these places!
Look at the two attached pictures and see for yourselves. Just to be clear, they are not dust or grease or something like that, the circles are "inside" the screen. And it is obvious that the patterns are the same as coloured adds on the sticker.
How can that be possible? Can it be that the phone spent a lot of time under the marketing glass at the store and that some kind of chemical reaction occurred under exposure to light?
zukinjo said:
Hi all, this is my first thread.
I would like to share my recent discovery with you. Three days ago I bought Samsung Galaxy Note I (one) and I love it. However, I immediately noticed a large circle in the middle and a small one in the lower right section of the screen. It can only be clearly seen when there is a grey background (I noticed it when starting Market for the first time). I immediately installed a couple of screen test applications and realized that all the colours are fine, there are no dead pixels, just these kind of "imprinted" circles that I cannot erase. I did search the Google and this forum and realised that some users have the same issue with the SII (http://forum.xda-developers.com/show...1087236&page=4), although at the different places of the screen.
Today I found out the cause of the circles. By looking at the advertisement sticker that I peeled off the Note, I realised that the Samsung original sticker is the cause of the deterioration of the screen at these places!
Look at the two attached pictures and see for yourselves. Just to be clear, they are not dust or grease or something like that, the circles are "inside" the screen. And it is obvious that the patterns are the same as coloured adds on the sticker.
How can that be possible? Can it be that the phone spent a lot of time under the marketing glass at the store and that some kind of chemical reaction occurred under exposure to light?
Click to expand...
Click to collapse
Wow!!!!
The only thing that comes to my mind is that your particular Note was some sort of display unit behind a counter or glass shelf.
Let me explain... Since our super-mega-screens are AMOLED (meaning organic) based, they tend to deteriorate every time we use them, specially blue colors are the quickest to deteriorate when we use the device.
However, UV light (normal sun light and even fluorescent tubes like the ones in offices and stores) when shined directly to our screens tend to degrade the quality of the display even quicker!
I bet your Note spent way too much time under UV light while the sticker was on the screen, thus creating a ghost image or shadow over it.
Unfortunately, there's no way to fix this.
If I where you, I would return this Note ASAP to the store and explain your findings...
Cheers!
Rayan
exchange within 7days for new phone
zukinjo said:
Hi all, this is my first thread.
I would like to share my recent discovery with you. Three days ago I bought Samsung Galaxy Note I (one) and I love it. However, I immediately noticed a large circle in the middle and a small one in the lower right section of the screen. It can only be clearly seen when there is a grey background (I noticed it when starting Market for the first time). I immediately installed a couple of screen test applications and realized that all the colours are fine, there are no dead pixels, just these kind of "imprinted" circles that I cannot erase. I did search the Google and this forum and realised that some users have the same issue with the SII (http://forum.xda-developers.com/show...1087236&page=4), although at the different places of the screen.
Today I found out the cause of the circles. By looking at the advertisement sticker that I peeled off the Note, I realised that the Samsung original sticker is the cause of the deterioration of the screen at these places!
Look at the two attached pictures and see for yourselves. Just to be clear, they are not dust or grease or something like that, the circles are "inside" the screen. And it is obvious that the patterns are the same as coloured adds on the sticker.
How can that be possible? Can it be that the phone spent a lot of time under the marketing glass at the store and that some kind of chemical reaction occurred under exposure to light?
Click to expand...
Click to collapse
Yes my friend it clear show the reaction of that colourfull amoled n dark pitch green of androi logo.
Within 7days of purchase yr always liable for exchange with the service centre. rush tomor to service centre n follow there exchange procedure n get it replaced. Demand for it u will get a new phone in a day or 2 or same day aswell..
^^^ What they said !!
I would by no means accept this ! After buying this phone BRAND NEW it should not have been taken out of its box since the day it was manufactured.
Definitely take it back and show them the very obvious proof that this has occured since before you even set eyes on the device !
Strange
Envoyé depuis mon GT-N7000 avec Tapatalk
did you get it replaced ? I'm eager to know..please update the thread
and why the hell is the store trying to pawn off a demo unit to a customer ?
@ zukinjo
was the phone in a sealed box when you bought it ?
Search for the burn in thread...you will see how commin this js...since u bad a demo it burned that in
Sent from my Amazon Kindle Fire using Tapatalk 2
Hi all,
My nightmare continues... After bouncing a couple of times between service store and the seller's store I finally got my brand new Note. Not. I got a new one, but it turned out to be a demo model from another store, and guess what, it also has the same circles and shadows imprinted in the screen. The dealer said that this one has also been in display for almost half a year and to me no wonder it has the same screen issues. So, no luck here.
But the thing gets even more complicated because they do not have another Galaxy Note anywhere, in any store, so they cannot replace it (they returned them all and are starting to advertise Note II, which is a lot more expensive at my carrier's tariff). So I am stuck. I tried to get the DOA form and hopefully will get it through the day and go to the authorised importer here in Croatia and hopefully get a new one or at least have my screen repaired. However, I am not happy to see my new phone going to repair shop, I know that I must get a fresh new one if I return it in a weeks time.
More strangely, the store said that if they return the phone to the authorised dealer they will need to give me the new one and since they don't have it they are willing to cancel my two year contract? And that is the only thing they will do. And I do not want that, all I want is a perfectly working Note.
I will try to go to the importer myself with all the papers and will post back the results. Of course, I do not need to mention that I am very disappointed with the customer service....
I wouldnt have left the store with out either a Brand spanking new Note (Not display model) or without a contract termination.
I know you dont want to cancel, But your paying for a service which isnt being delivered !
Cancel that motherfu*ker and take out a new one with a better provider, Your current one sounds awful !
Tell your new provider that your old provider are offering you XXXXX handset for XX amount per month and if they can beat it, you will join them !
It worked for me I got my mummy the Nokia Lumia for £20 a month (free phone too) as opposed to her old provider wanting £35 per month.
These people dont give a $hit about you, They just want your money, So dont think the promises they make instore will keep because they wont!
Its time to play hard ball if you want a decent outcome!
PS: What sort of provider sells Ex Display models as 'Brand New' ones ? Over here in the UK we call these people 'Rogue Traders' !
Keep us informed :good:
You shouldn't let them do that to you
Sent from my GT-N7000 using Tapatalk 2
---------- Post added at 06:34 PM ---------- Previous post was at 06:09 PM ----------
Read your post again. YOU NEED TO RETURN IT. PERIOD. these people are taking major advantage of you. CANCL NOW BEFORE ITS TOO LATE. What if the service center says they won't fix it and it isn't their fault.
Sent from my GT-N7000 using Tapatalk 2
asf58967 said:
You shouldn't let them do that to you
Sent from my GT-N7000 using Tapatalk 2
---------- Post added at 06:34 PM ---------- Previous post was at 06:09 PM ----------
Read your post again. YOU NEED TO RETURN IT. PERIOD. these people are taking major advantage of you. CANCL NOW BEFORE ITS TOO LATE. What if the service center says they won't fix it and it isn't their fault.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Well if they give you note2 for price of 1 its not to bad. Its majorly bad they gave you 2 faulty units.
Like above posters, cancel or claim working unit alternative.
Whats the namr of the store? So people can avoid it
Did you get a discount for using a demo product?
Also, always test screen in store. That way you can often exchange on the same visit.
Sent from my GT-N7000 using Tapatalk 2
That is completely unacceptable! They can not sell it as New by any chance! As soon as the product leaves the box it becomes B stock!
B stock usually pays off and you can save a lot of money, but not with smartphones, unless aesthetic if the only flaw, which is rare...
I have a 7 string guitar I bought in B stock, it is completely fine, except for a dent on the finish on the back and the electronics were a bit messy so I got a HUGE discount!
Latter that month bought new pickups and redid all the electronics, taken from an older guitar I barely used, and got myself a limited edition Cort X-7 for 185 euros (something like 200dll)! (which is just plain ridiculous) xD
Be on the look for B stock items guys! You can make really great deals!
Hope you get your problem fixed! Good luck!
RubenLockheart said:
Be on the look for B stock items guys! You can make really great deals!
Hope you get your problem fixed! Good luck!
Click to expand...
Click to collapse
Good tip thanks! I guess I need the balls to ask for discount lol.
Sent from my GT-N7000 using Tapatalk 2
Hi all, just to let you know how everything turned out for me... After a couple of weeks of complaining and arguing and loosing my nerves with the store where I bought the Note I, I decided to cancel the contract. So no luck there.
But, in the spirit of a nice Christmas story, I was given a brand new Samsung Galaxy Note II by a friend of mine!
And I am forever thankful and just want to say that the phone is amazing!
I hope you will file a consumer complaint against the store.
Sent from my GT-N7000 using Tapatalk 2
Bravo majstore You got GN2 instead of a demo GN1 you have the best christmas gift ever I wouldn't trade my GN1 for nothing (only for GN2) and btw on my note on the back it says Not For Sale lol but it works normally
Cheers
Sent from my GT-N7000 using xda app-developers app
Realized I bought a fake galaxy s5 earlier today. I didn't know there were so good fakes out there now, I haven't kept up with cell phones since the HTC EVO 3D. I'm mad, I bought it for $325 . I am so ****ing pissed at myself for being so stupid. I should have come on here first and done some research but I was dying for a new phone since I have been on the Nokia Lumia 900 for the past year and its on its last legs, saw the 325 price tag on CL and jumped on it thinking I got a good deal. Never again will I let impulses get the best of me. This is more of a rant, but also here is this guys information in case any of you are in the Central Florida region (this is a copy and paste of a CL ad I just made warning other users on CL):
This mother****er sold me a fake Galaxy S5. His ads are the following links:
links are blocked because I have less than 10 posts
His phone number is: 7862021013
And he calls himself T. He is a tall black man that drives a sedan. He will ask you to meet him in front of Walmart on Turkey Lake Rd.
DO NOT BUY THE GALAXY S5 or any phones from him, no matter how low he is going. The S5 is 100% fake. Run CPU-ID app on phone and you will see that it does not have a Snapdragon process but an ARM Cortex old ass one. It also does not have 16gb memory but 1.7gb. Also if you look at the box you will notice that it says 3GB of RAM when the original Galaxy S5 really has 2GB. This man is a lie and a cheat. Do not get conned like I have. I gave him $325 and am stuck with a fake ass replica.
This is only fair warning to other CL users, I would hate to hear of others fall victim to this con.
**edit: Updated with pictures of the fake s5. I should have looked at the box itself more closely, right there it said 3GB RAM, Fell so stupid.
tmaynehassuru said:
Realized I bought a fake galaxy s5 earlier today. I didn't know there were so good fakes out there now, I haven't kept up with cell phones since the HTC EVO 3D. I'm mad, I bought it for $325 . I am so ****ing pissed at myself for being so stupid. I should have come on here first and done some research but I was dying for a new phone since I have been on the Nokia Lumia 900 for the past year and its on its last legs, saw the 325 price tag on CL and jumped on it thinking I got a good deal. Never again will I let impulses get the best of me. This is more of a rant, but also here is this guys information in case any of you are in the Central Florida region (this is a copy and paste of a CL ad I just made warning other users on CL):
This mother****er sold me a fake Galaxy S5. His ads are the following links:
links are blocked because I have less than 10 posts
His phone number is: 7862021013
And he calls himself T. He is a tall black man that drives a sedan. He will ask you to meet him in front of Walmart on Turkey Lake Rd.
DO NOT BUY THE GALAXY S5 or any phones from him, no matter how low he is going. The S5 is 100% fake. Run CPU-ID app on phone and you will see that it does not have a Snapdragon process but an ARM Cortex old ass one. It also does not have 16gb memory but 1.7gb. Also if you look at the box you will notice that it says 3GB of RAM when the original Galaxy S5 really has 2GB. This man is a lie and a cheat. Do not get conned like I have. I gave him $325 and am stuck with a fake ass replica.
This is only fair warning to other CL users, I would hate to hear of others fall victim to this con.
Click to expand...
Click to collapse
For $325 for an S5 you should expect it to be stolen, Broken, or bad IMEI. Or in this case fake. I NEVER use craglist anymore due to this happening to people with any & everything. I also Highly Recomend Swappa.com I see fakes sold ALL the time on Cragslist. I Usually send harassing texts about to them as well. lol.
But could you not tell it was fake? I know they have gotten better at making decent knock offs but usually at first glance of the front and or software / Screen I can tell easily.
That wretch, I feel for you! Just make sure when you get the S5 get the new one with more memory. Just chalk it up as a lesson learned, heck you have a little toy to play with now.
Sent from my SM-G900T using Tapatalk
$325, really? Even if it were stolen / hot, he'd be selling it for more than that...
Did you contact the police?
hyelton said:
For $325 for an S5 you should expect it to be stolen, Broken, or bad IMEI. Or in this case fake. I NEVER use craglist anymore due to this happening to people with any & everything. I also Highly Recomend Swappa.com I see fakes sold ALL the time on Cragslist. I Usually send harassing texts about to them as well. lol.
But could you not tell it was fake? I know they have gotten better at making decent knock offs but usually at first glance of the front and or software / Screen I can tell easily.
Click to expand...
Click to collapse
I didn't look at it very closely, like I said I haven't really been in the market for phones for awhile. I didn't realize the fakes are so much better than it used to be. I also did 0 research before buying and the thought of a fake one didn't occur, stupid me. I also put up pictures just now to show you all what I got.
SnuggP said:
That wretch, I feel for you! Just make sure when you get the S5 get the new one with more memory. Just chalk it up as a lesson learned, heck you have a little toy to play with now.
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
What is the new one with more memory? There's a new version of the s5 coming out? Lol I am putting it back on CL for a 100 dollars, i put it up as replica I dont want to con nobody, I'm sure somebody will want it, its still a decent phone. I also put up pictures just now to show you all what I got.
cmd512 said:
$325, really? Even if it were stolen / hot, he'd be selling it for more than that...
Click to expand...
Click to collapse
Ya. I don't know what happened today, normally I'm very skeptical, but the dire need for a new phone got the better of me and I really wanted the S5...thought i hit gold with this deal...I would rather have donated or gambled that money away then give it to that conning ****er on CL. I also put up pictures just now to show you all what I got.
daoom said:
Did you contact the police?
Click to expand...
Click to collapse
Orlando Police are jokes. They don't do squat EVEN if you give them all the evidence they need. I only have his phone number, I don't have a pic of him or his car plate. I should have been more skeptical when I saw him take out a burner phone...so stupid. I also put up pictures just now to show you all what I got.
The first giveaway is that the earpiece should be black and not silver.
So sorry you got screwed over man.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
tmaynehassuru said:
Orlando Police are jokes. They don't do squat EVEN if you give them all the evidence they need. I only have his phone number, I don't have a pic of him or his car plate. I should have been more skeptical when I saw him take out a burner phone...so stupid. I also put up pictures just now to show you all what I got.
Click to expand...
Click to collapse
You have a phone number and a CR add, they could easily find him.
Dude, be honest here, you were buying a new phone for $325 from a dude in a parking lot. You KNEW you were likely buying stolen property and didn't care. Your not calling the police has nothing to do with their competence .. or lack there of.
13
Doesn't hurt to call and talk to PD.
Are you sure ?
Hi, Sad to hear that... But you 100% sure that its fake ? did you factory reset it once before use ? coz everything else its pretty perfect did you check camera before buy like selected focus n hdr ??
That's a legit looking fake man. Few minor appearances should've given it away. Software was a dead giveaway that if was fake. Sorry you got scammed. It sucks there are some scum in this world
Sent from my SM-G900F using Tapatalk
WizeGuyDezignz said:
The first giveaway is that the earpiece should be black and not silver.
So sorry you got screwed over man.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am too, thanks for your condolences
.
daoom said:
You have a phone number and a CR add, they could easily find him.
Dude, be honest here, you were buying a new phone for $325 from a dude in a parking lot. You KNEW you were likely buying stolen property and didn't care. Your not calling the police has nothing to do with their competence .. or lack there of.
Click to expand...
Click to collapse
No man, I just thought I got a good deal lol. 325 is still a lot of money for a stolen/fake phone. I have gotten good deals like that in the past before, and have met ppl in a parking lot, so this wasn't very off to me. But I think I probably will call them tomorrow.
chungdae said:
Doesn't hurt to call and talk to PD.
Click to expand...
Click to collapse
I probably will tomorrow.
moizhaque said:
Hi, Sad to hear that... But you 100% sure that its fake ? did you factory reset it once before use ? coz everything else its pretty perfect did you check camera before buy like selected focus n hdr ??
Click to expand...
Click to collapse
Ya, you can tell just from the CPU-ID pictures I have there, the processor isn't the real one and theres only 2GB of usable memory...100% fake. Also the outside cosmetics are off. I wish I had researched this before I bought it. Stupid me. And no I didn't check the camera, I was actually in a rush to leave cuz it was 96 degrees out here today and I was sweating balls lolz. Next time I'll meet people in a starbucks or something and take time to look over what I'm buying
For me the first thing that popped was the led flash. In every fake cell phone it has that look/texture whereas in original phones it has a totally different look. For the author of this thread, this is something to be learned. Even if the phone is sealed in a box, open it, check it, look carefully at the exterior and then look in the phone info. If the seller does not want you to open the box simply pass, there are enough phones out there.
moizhaque said:
Hi, Sad to hear that... But you 100% sure that its fake ? did you factory reset it once before use ? coz everything else its pretty perfect did you check camera before buy like selected focus n hdr ??
Click to expand...
Click to collapse
Of course its fake...look at this home button....its silver! lol
Sent from my SM-G900F using XDA Free mobile app
oTToToTenTanz said:
Of course its fake...look at this home button....its silver! lol
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
I just took a look at the home button and it is black, from the outside it does look remarkably well done! But I would never buy on a parking lot, that is always fishy, no matter where you are from.
tmaynehassuru said:
Realized I bought a fake galaxy s5 earlier today. I didn't know there were so good fakes out there now, I haven't kept up with cell phones since the HTC EVO 3D. I'm mad, I bought it for $325 . I am so ****ing pissed at myself for being so stupid. I should have come on here first and done some research but I was dying for a new phone since I have been on the Nokia Lumia 900 for the past year and its on its last legs, saw the 325 price tag on CL and jumped on it thinking I got a good deal. Never again will I let impulses get the best of me. This is more of a rant, but also here is this guys information in case any of you are in the Central Florida region (this is a copy and paste of a CL ad I just made warning other users on CL):
This mother****er sold me a fake Galaxy S5. His ads are the following links:
links are blocked because I have less than 10 posts
His phone number is: 7862021013
And he calls himself T. He is a tall black man that drives a sedan. He will ask you to meet him in front of Walmart on Turkey Lake Rd.
DO NOT BUY THE GALAXY S5 or any phones from him, no matter how low he is going. The S5 is 100% fake. Run CPU-ID app on phone and you will see that it does not have a Snapdragon process but an ARM Cortex old ass one. It also does not have 16gb memory but 1.7gb. Also if you look at the box you will notice that it says 3GB of RAM when the original Galaxy S5 really has 2GB. This man is a lie and a cheat. Do not get conned like I have. I gave him $325 and am stuck with a fake ass replica.
This is only fair warning to other CL users, I would hate to hear of others fall victim to this con.
**edit: Updated with pictures of the fake s5. I should have looked at the box itself more closely, right there it said 3GB RAM, Fell so stupid.
Click to expand...
Click to collapse
Well lesson learned. Be glad it's only for $325. Please call the police and see if they can do anything. Thanks BTW, I just downloaded CPU-Z, nice app, everyone should use it when buying any used phone.
Damn that sucks bad man. I never buy on craigslist, I only sell. I feel for you buddy. Lesson learned for all of us.
Sent from my SM-G900T using Tapatalk
WizeGuyDezignz said:
The first giveaway is that the earpiece should be black and not silver.
So sorry you got screwed over man.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You got it backwards because genuine phones have silver earpiece.
Michael_P said:
You got it backwards because genuine phones have silver earpiece.
Click to expand...
Click to collapse
Incorrect. The S4 had silver, are you thinking of that? If you have a black S5 and your earpiece is silver, it's you that has a fake lol.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
WizeGuyDezignz said:
Incorrect. The S4 had silver, are you thinking of that? If you have a black S5 and your earpiece is silver, it's you that has a fake lol.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's the white S5 I have and they do have silver earpiece, but maybe you right about the black version.
With all those troubles, possible crazy crowd of in-store swapping, burned jeep and not allowing to use its Phone in the flights, should it reward its most loyal customers if they decide to stay with Samsung? Or give the customers a reason to be loyal?
Right now, the price tag they put is pathetic 25 bucks, for all those sure problems. Leaving the questions and uncertainties to us:
1. Should I trust them and believe it really fixed the problem in about one week (while not knowing it in a one year development cycle)?
2. Could it pose a new risk in its rush to fix the old problem?
3. Did it fix that stuck pen problem also, which I thought be the major complaint about this phone before the explosion?
4. When will likely the FAA lift the Samsung phone restriction? Am I going to have problem to travel with Samsung phone (not just Note 7, as they all look similar) in the coming months?
5. With all those trouble, minus 25 bucks, Note 7 still the most expensive phone in the market. And its price could go down a lot in the coming months, with all those recalls phones(refurbished?), and the damage to the reputation, possibly making its most loyal customers very frustrated with their top bids even there is no more issues afterwards.
I am a loyal Android and Samsung Note user, or was. However, with the most current FAA news, I am seriously considering Iphone 7 Plus now (which is also cheaper), when I still have an option.
Thoughts?
Samsung should not have to bribe you to be "loyal"...honestly, I don't believe in "loyalty" to a brand. What I am loyal to is the spen....another manufacturer makes a pen as good as samsung rest assure I will drop samsung.
It is up to you to stick it out, return your device and wait for the price to drop as you have said...and buy it, or you can just drop it all together and go to another device. Their 25 bucks is their reward...you take it or you leave it.
P.S I didn't realize "stuck pen" was the major complaint about the phone lol...mine been working fine all around. How is the pen being stuck? I saw a post somewhere that someone pushed the pen in too deep and it got stuck...all they did was wiggle it out and all was good....is that what you are talking about?
newtmobileuser said:
With all those troubles, possible crazy crowd of in-store swapping, burned jeep and not allowing to use its Phone in the flights, should it reward its most loyal customers if they decide to stay with Samsung? Or give the customers a reason to be loyal?
Right now, the price tag they put is pathetic 25 bucks, for all those sure problems. Leaving the questions and uncertainties to us:
1. Should I trust them and believe it really fixed the problem in about one week (while not knowing it in a one year development cycle)?
2. Could it pose a new risk in its rush to fix the old problem?
3. Did it fix that stuck pen problem also, which I thought be the major complaint about this phone before the explosion?
4. When will likely the FAA lift the Samsung phone restriction? Am I going to have problem to travel with Samsung phone (not just Note 7, as they all look similar) in the coming months?
5. With all those trouble, minus 25 bucks, Note 7 still the most expensive phone in the market. And its price could go down a lot in the coming months, with all those recalls phones(refurbished?), and the damage to the reputation, possibly making its most loyal customers very frustrated with their top bids even there is no more issues afterwards.
I am a loyal Android and Samsung Note user, or was. However, with the most current FAA news, I am seriously considering Iphone 7 Plus now (which is also cheaper), when I still have an option.
Thoughts?
Click to expand...
Click to collapse
bye bye, and enjoy your iphone
^^^^ I don't think he liked your comment very much lol
I'm lucky that work will comp my phone. I will wait a couple of more months. My Note 4 is still going strong. I replaced the battery 6 months ago and it's like new. I reviewed ifixit for the Teardown of the Note 7 Doesn't look so bad to get to the battery. Sealing it back up shouldn't be too bad. I don't plan on getting my phone wet. I have to deal with iDevices at work and at home from time to time. I can't have an iPhone as a daily driver. It doesn't work out for me. I need calendar widgets, I need customization, I need an adblocker...
1. Billions of Li-ion batteries were made, they're all the same. Factory that messed up no longer supplies batteries for Note7, if I stop trusting Samsung, may as well stop trusting all Li-ion batteries makers.
2. as far as I understand it, there is nothing to fix, just properly follow manufacturing process and catch errors. The following and catching somehow didn't work at one plant, that is no longer involved.
3. what stuck pen? If clicking mechanism fails, just like in a pen, there is free replacement. never happened on mine.
4. Getting our government involved is a nightmare that may never end, they have no clue. Just FYI Boeing 787 have whole bunch of Li-ion batteries on board, that burst into serious fires in past, if I remember at least one cargo plane catch fire and crashed while carrying Li-ion batteries few years back. I thought total ban on use of any electronics during take off and landing was still in place? I have no idea how this will end, but there were other phones catching fire before, including iphone? Maybe not to the same degree, but nothing was recalled and taken off market either.
5. I could swear I've seen 64GB 6s for $850 as well, but maybe I'm wrong, didn't pay much attention.
I'll go with other poster, give me something similar to N7 with spen, I would have no problem switching and that LG phone with stylus, was LG afraid of even pretending it was trying to compete with Note series? Was it trying to create new market, like "poor man Note phone", I don't know, but can somebody tell LG used old Note 2 and Note 3 are still available for better price.
Best buy product recall list
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I bet these companies aren't doing anything for their customers.
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