[Q] help bottom buttons not working all the time - X 2014 Q&A, Help & Troubleshooting

I've just noticed an annoying behaviour where the back / home / windows buttons don't pick up keypress all the time.
It started right after I installed the power support shock absorbing film yesterday.
Before that I had the original plastic film for a couple of days and didn't notice any problem.
If I wet my finger they seem to be working all the time.
I suppose it's the power support film, is this something that just needs break-in/settle or should I throw the £18 screen away?

Why cover up the great Gorilla glass. Yes it can break with a drop but normal usage you will not get any scratches.
Just don't pocket it with keys and don't have sand in your pocket.
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after having seen the terrible gorilla glass 3 of my gf's samsung s4 i decided it was worth put something in front ( that thing tends to scratch easily ).
back to the point, the powersupport i've got is the shock absorbing thicker one, i wonder if loss of sensibility around the edges is to be expected and will disappear with use, or whether it's just a big ripoff...
i do have dry fingers and wetting the surface solves the prob. temporarily, but i can't lick my fingers everytime i take out the phone

Related

<rant>HD2 t-mobile brand screen protector.

Just for info, there's two in the box. it covers ONLY the screen that has the LCD. DOesn't cover whole face.
Never had issues sticking on these static type protectors but this one gave me hell. ruined both. the protector is slightly tacky. And will attact dust(like any like this) so make sure you're in a clean room. But both of my protectors wouldn't stick on the edges of the protector. and every time I tried to peel it up and putting it back down, it still didn't hold. Then dust got under it. augh. Ruined both. I wonder if they would take them back since both wouldn't stick on teh edges? Aww... they will probably say I'm returning it because I got dust under it.
i know how you feel! i bought them when i got my hd2 and i got the top two-thirds of the protector on perfect but then the bottom third somehow got dust underneath, it really not that bad when the screen is on but its still annoying. cant wait to get my invisibleshield on it tho!
order this, the maximum protection from zagg....
http://www.zagg.com/invisibleshield...es-screen-protectors-covers-skins-shields.php
I used invisishield on my ipod. Great stuff, but hard to get on perfect. 3 parts for a curved back and front only covers the LCD part? The front part sounds so unlike them. They normally have it going round buttons and everything.
But it's like putting tint on. You need to have a liquid to make slide just right.
i used invisible shield on my iphone, and it was fully protected. It did add grip to the device which i liked. Anyways, the maximum protection shield covered more than the normal full-body shield. It'll cover not only the LCD screen but all spaces around the hardware buttons and well as the speaker.
starstreak said:
Just for info, there's two in the box. it covers ONLY the screen that has the LCD. DOesn't cover whole face.
Never had issues sticking on these static type protectors but this one gave me hell. ruined both. the protector is slightly tacky. And will attact dust(like any like this) so make sure you're in a clean room. But both of my protectors wouldn't stick on the edges of the protector. and every time I tried to peel it up and putting it back down, it still didn't hold. Then dust got under it. augh. Ruined both. I wonder if they would take them back since both wouldn't stick on teh edges? Aww... they will probably say I'm returning it because I got dust under it.
Click to expand...
Click to collapse
I also got these same screen protectors and was dissapointed when it did not cover the entire screen.
Trick to putting on screen protectors.
1.) Make sure the screen is completely clean of all smudges etc.
2.) Use a can of air duster to remove any small dust particles that might be stuck on the phone. If you don't have that then just take a piece of tape and remove any dust particles or dirt from the screen. This is the most important part!
3.) Line up the screen protector on the screen where you want to place it.
4.) Peel back the backing of the screen protector as you lay the screen on the device. Start from the top of the device and work your way down. If need be take out a credit card or another hard piece of plastic of some sort to push out any air bubbles that may occur as you lay down the screen protector.'
5.) Enjoy a job well done.
It's interesting to note that all the previous posts are (I assume) from US members.
You get a screen protector with the phone and we here in the UK don't.
I have heard mention that when some EU units have been returned for screen problems they have been repaired with what has appeared to be a plastic version of the screen.
My phone is now coming on three months old, never had a protector, never used a case and the screen is immaculate.
Can anyone say if theirs "feels" like plastic?
pa49 said:
It's interesting to note that all the previous posts are (I assume) from US members.
You get a screen protector with the phone and we here in the UK don't.
I have heard mention that when some EU units have been returned for screen problems they have been repaired with what has appeared to be a plastic version of the screen.
My phone is now coming on three months old, never had a protector, never used a case and the screen is immaculate.
Can anyone say if theirs "feels" like plastic?
Click to expand...
Click to collapse
My TMOUS HDC HD2 is definitely glass.
I didn't bother to use a screen protector (didn't even know there was one supplied)...it isn't necessary on a glass screen.
Its very hard to scratch glass...you would need a very sharp object, made out of a very hard material (harder than glass), applied with a lot of pressure. I've had my iPhone for 3 years, and the glass is flawless on it. The aluminum housing is scratched, dented, and dinged up, and the LCD panel has a little bit of bruising on the top left corner BEHIND the glass...but the glass itself is immaculate.
Apple actually pulled the screen protectors off the shelves from the Apple store because they felt they were unnecessary..and frankly anyone who pays for one on the HD2 or iPhone wasted their money.
You'll actually see more imperfections on the screen by applying a screen protector...they have a tendency to attract dust, bubble up, and flat out get dirty. The only maintenance you need to do on a glass screen is polish out smudges and finger prints.
The biggest peril to glass touch screens is cracks from falls....and if your HD2 suffers a big enough impact, a screen protector or 'invisible shield' won't do squat to keep it from cracking
glass or plastic..either way.. i was soooooooooooo confident i wouldnt scratch mine, until about a minute ago when i was in the process of wiping the glass(plastic) screen before putting on a screen protector, i noticed a little scratch...great. Should've put on a protector sooner...
From now on, I willl be putting on a screen protector unless the screen are made out of crystal sapphire or something..
pa49 said:
It's interesting to note that all the previous posts are (I assume) from US members.
You get a screen protector with the phone and we here in the UK don't.
I have heard mention that when some EU units have been returned for screen problems they have been repaired with what has appeared to be a plastic version of the screen.
My phone is now coming on three months old, never had a protector, never used a case and the screen is immaculate.
Can anyone say if theirs "feels" like plastic?
Click to expand...
Click to collapse
We actually do not get an included screen protector. Only the black gel case, which imo is quite crappy... loose and flimsy
http://forum.xda-developers.com/showthread.php?p=6117793#post6117793 Check out oy instillation of the Invisible shield if you are considering buying one. I bought the Maximum Protection and it covers almost everything besides for around the buttons on the bottom, volume rocker, camera, Micro USB/ 3.5 Headphone jack, and the finger nail grove on battery cover. I also would like to note that my TMOUS HD2 did not include any screen protectors in the box.
Sorry imo I have to disagree with you about the included gel being loose mine fits quite snugly and until my zagg comes in I prefer to keep it in the gel...not as slick & keeps the screen(when face down) off the flat surface.
A tipp for all you guys getting dust under the screen:
I always apply a new screen protector in my bathroom after showering - the steam in the air (the more steam, the better) binds most of the dust particles and makes it A LOT easier to get a perfect result!
MAMeingast said:
A tipp for all you guys getting dust under the screen:
I always apply a new screen protector in my bathroom after showering - the steam in the air (the more steam, the better) binds most of the dust particles and makes it A LOT easier to get a perfect result!
Click to expand...
Click to collapse
I agree, I used to do this back in the day before Zagg came around. It works great.
I have read with other products people use a drop or water/soap water before applying a screen protector. Has anyone used this method on this device? i am concerned that the water will somehow ruin the device. I know it's only a drop or 2 but wanted to get some feedback first before i tried it.

Where to get screen protector service?

Anyone know of good retailers that specialize in putting on screen protectors with no zero dust particles or bubbles on the Xperia Z? I upgraded from an iPhone 4s last week and I cannot even get this thing even near perfect on my own. I've been putting on screen protectors myself for the past four years on the 3gs and 4s 100% perfect with no dust or bubbles. This thing is just too big and the already added screen protector by Sony is extremely difficult to clean.
Hi there,
Since this is your first post, maybe you should tell first where are you from? In this way people from your area could help you .
But maybe this will help you how to put screen protector on by yourself:
http://forum.xda-developers.com/showpost.php?p=40446337&postcount=24
Cheers
The trick for perfect sticking of any screen protector is the use of soapy water. Just take some water (50-100 ml) and mix it with a drop of liquid soap. Then wet your fingers, wet the display, peel off the protective layer from screen protector (with wet fingers) and gently put it over the screen. The soapy water allows you to reposition if any misalignment. After alignment is ok, start squeezing out the water from the center to exterior. After max. 1 or 2 days (complete dryout) you have perfect screen protector applied without being an expert.
Sent from my C6603 using xda app-developers app
Nice tip memtronic, will try that next time.

Does Zagg still make a wet application protector?

I have always used invisible shield on my devices. One reason was the wet application method their protectors use. I always have issues with dust, no matter what I do, but the application solution seems to rinse the dust out with it when you install the wrap. With a dry install if a single piece of dust lands on the screen on the install you're screwed.
Anyway, does anyone know if any of the Zagg (or other brand) protectors use a wet install?
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Because I'm probably taking a dump.
Ghost armor does. Not sure why you would want one though.. way too much friction for something with a stylus.
Goronok said:
Ghost armor does. Not sure why you would want one though.. way too much friction for something with a stylus.
Click to expand...
Click to collapse
Would you say I'm ok without a screen protector then? I'm not one to throw my phone in my pocket with my keys or anything. I keep it in a pocket by itself. I would like one of the glass protectors but I've seen way too many bad things about them due to the screen being curved and causing a "halo" effect.
The "original" on their website I think. But that would be badddd with the pen.
Hezzennater said:
The "original" on their website I think. But that would be badddd with the pen.
Click to expand...
Click to collapse
I remember the original being pretty sticky feeling on my old iPhone. I just bought an HDX Defense, but it is a dry install as I referenced above. Its pretty clear and almost as smooth as glass, but I couldn't get it on without any dust. I ALMOST did but one big piece hit the screen just as I was laying it down, and I ruined the protector getting the dust off. I'll be sending in for replacement to try again but I just don't see how I could ever get one of these on without a single piece of dust. When I clean off my phone and watch if for about 5 seconds I get 10-15 little dust particle in that amount of time..... Ugh.
MrStig91 said:
I remember the original being pretty sticky feeling on my old iPhone. I just bought an HDX Defense, but it is a dry install as I referenced above. Its pretty clear and almost as smooth as glass, but I couldn't get it on without any dust. I ALMOST did but one big piece hit the screen just as I was laying it down, and I ruined the protector getting the dust off. I'll be sending in for replacement to try again but I just don't see how I could ever get one of these on without a single piece of dust. When I clean off my phone and watch if for about 5 seconds I get 10-15 little dust particle in that amount of time..... Ugh.
Click to expand...
Click to collapse
I do mine right in the bathroom after a shower. The steam helps keep the dust manageable. Also, use the tape hinge method so you can do it really fast after it's clean.
What is this tape hinge method? Also, I ran a ton of hot water in the bathroom to get the steam really going. It helped but I still got one piece of dust in there. =[ Probably took me about 15 seconds to apply, if I could do it in 3-4 seconds I could probably avoid all the dust.
I got the skinomi skin for my screen and its great. fits perfectly and no dust particles. it is not as smooth as glass or the plasticy screen protector, but I can do everything fine. prefer this over halos and dust around the halos.
MrStig91 said:
What is this tape hinge method? Also, I ran a ton of hot water in the bathroom to get the steam really going. It helped but I still got one piece of dust in there. =[ Probably took me about 15 seconds to apply, if I could do it in 3-4 seconds I could probably avoid all the dust.
Click to expand...
Click to collapse
It's popular for sticking decals on cars n such. Once you place the protector where you want it, make a hinge out of a piece of tape. Fold back the protector, peel off the backing, and use the hinge to put the protector back on in the same place it was taped. Here's a video.
I wouldn't mind having one for the glass back. It would add some nice grip.
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tbh if you just don't abuse the phone you should be fine without a protector. After reading an article about it back when I had a Galaxy S3, I peeled my Zagg protector off and didn't even use one on the Note 3. After 2 years of heavy daily use, the Note 3 looked nearly brand new - only a few extremely light small scratches viewable from certain angles with just the right lighting. I will definitely not be using anything on the Note 5 for that reason.
I have a desk job though, and am generally careful with everything i own, however. My step brother on the other hand... he delivers/installs large home appliances. In the last 3 years he utterly destroyed 2 Galaxy S4's and an iPhone 5 because he doesn't take care of his stuff at all (both S4's had smashed screens, camera lenses etc destroyed through a full Otterbox Defender case).
In any case - I too would strongly advise against a Zagg wet protector on a phone with a stylus. It would basically make the stylus unusable.
If i recall correctly, the reason they discontinued the wet application was people were applying it improperly and causing damage to their phones.
Basically they stopped selling them to cover their butts from lawsuits.

Strike 2 for the screen

Wow, lots of folks posted about the soft screen which resulted in a screen protector being applied, however now the talk is about screen peeling. I hear the fix is Moto charges 50 bucks and adds another screen or screen protector. Not sure whats going on so about you folks........any screen peeling problems/solutions. This could be a major FAIL again on this flag ship!
No issues here.
wilsodw said:
Wow, lots of folks posted about the soft screen which resulted in a screen protector being applied, however now the talk is about screen peeling. I hear the fix is Moto charges 50 bucks and adds another screen or screen protector. Not sure whats going on so about you folks........any screen peeling problems/solutions. This could be a major FAIL again on this flag ship!
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Click to collapse
I don't have a problem with it and my screen has been abused already although if your having that issue then you may have done something to it on accident I don't believe it's the phone
yes the screen is VERY soft. small nick-nack scratches on mine. The glass protectors don't really fit, and because of the plastic cover motorola installed, its makes the touches very inaccurate when a tempered glass protector is installed.
next version, I hope they just go flat glass and leave the so called shatterproof technology alone
No issues at all. Screen protector fit perfectly from day one and it applied fast.
Removed Plastic coating
My screen was scratched pretty bad so I removed the plastic screen. I used a heat gun and digital thermometer and did the same steps as you would replacing the digitizer. You can heat the screen up to 180 to 200 degrees without damaging the board,screen, or and digitizer. It can go higher but don't push it this the only fragile part of the phone I found so far but it is. I used a razor blade after heating the screen up and at the corner carefully to start peeling the coating and once you get started a little at the corner start using the cards Don't pull on the plastic when the glue soften because you will be pulling the screen the rest of the plastic is still stuck to use playing cards to get between the lcd and the plastic coating which is basically a factory installed screen protector with a lot of sticky glue. Don't force the card push as far as you can with light pressure when it won't progress any further stop and heat the screen up again grab another playing card and continue to use cards to take that plastic coating off. And you want to leave the cards as you go. When done you are going to have to clean the residue off it will take a little time but when your done put on a high end protector like I used the Za??. My screen works perfectly to the touch and those scratches are not there except one and is was the san andreas fault of scratches before I took the coating off..
I removed mine also. Although I used a less technical method. I just pulled the top layer off and then spent some time scratching at the screen with my fingernail and using alcohol to help with the glue. Took a while for sure. I heard Goo Gone works great for me this.
I got my Z2 Force shortly after the launch date last year, and I have had zero issues with it. It's obvious that the shattershield screen is easily scratched, so I put a screen protector on it right away and it remains scratch free to this day. There's a lot of bad screen protectors out there these days that are warped and won't stay adhered to the screen, so it's important to look at those reviews to make sure you get a good one. I should also note that I constantly flip my phone around in my hand for some reason and I end up dropping it all the time, and I still have had no issues at all. There's not a sign of peeling anywhere.

Micro Scratches :(

I haven't managed to make up my mind on which screen protector to get, and despite having a case on it and only placing my phone in soft pockets (not jeans or jackets), there a micro scratches on the screen.
Firstly I would just like to know if you have any micro scratches on your screen and secondly do you think that these scratches are on the oleophobic coating or is the screen glass just a bit scratchy?
bombdog said:
I haven't managed to make up my mind on which screen protector to get, and despite having a case on it and only placing my phone in soft pockets (not jeans or jackets), there a micro scratches on the screen.
Firstly I would just like to know if you have any micro scratches on your screen and secondly do you think that these scratches are on the oleophobic coating or is the screen glass just a bit scratchy?
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Click to collapse
i dont know but one thing is sure, nowadays screen takes very easily those micro scratches. ( i had mi9 and same problem than you now)
I think this is due to the new Gorilla glass, which is resistant to cracking but prone to scratching, as it has a softer surface. I managed to get a micro scratch just while unboxing and playing with it for a while. Put on a screen protector like an hour after unboxing and noticed a tiny micro scratch on the display, so... well.
Under close examination, I see none after a week of wearing it in jeans pants, and occasional cleaning the screen by wiping against pant leg. By that measure, it seems no different than my prior phones (it doesn't seem weaker).
Mine scratched as well under similar conditions. Nothing that could scratch the screen (coins, keys etc.) is ever in the same pocket as my phone. Guess jeans are tougher than they used to be - in the pockets at least!
ShermanTenor said:
Mine scratched as well under similar conditions. Nothing that could scratch the screen (coins, keys etc.) is ever in the same pocket as my phone. Guess jeans are tougher than they used to be - in the pockets at least!
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It's not the jeans, it's due to the fine sand in it which are also in regular pants lol. Always clean out your pockets before putting your phone in. Using mine since the day it came out and still no fine , hairline , etc scratches at all.
JJay666 said:
It's not the jeans, it's due to the fine sand in it which are also in regular pants lol. Always clean out your pockets before putting your phone in. Using mine since the day it came out and still no fine , hairline , etc scratches at all.
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Fair enough thought, but none of my iPhones, Samsung or Nexus phones travelling in the same pockets have been scratched in the same way.
All this to say that this isn't my first rodeo. The Huawei P30 Pro screen, or perhaps its coating is very fragile it seems...
ShermanTenor said:
Fair enough thought, but none of my iPhones, Samsung or Nexus phones travelling in the same pockets have been scratched in the same way.
All this to say that this isn't my first rodeo. The Huawei P30 Pro screen, or perhaps its coating is very fragile it seems...
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Click to collapse
Well, since they're not using gorilla glass and using their own, it's hard to say. It could be the quality control during production. Some phones may be different from the others in terms of the coating. Even on the mate 20 pro, i never had any scratches on the screen after months of usage. As long as the pocket is always cleaned, it should be fine. Tests on jerryrigseverything shows that it has the same resistance as most major flagships
Not that I notice (which doesn't mean there aren't any, it's probably just my eye sight)
I did however have this unpleasant surprise - I put the phone in a cheapo phone stand, and while I was taking it out (carefully) a thread of plastic just rolled off, right around the power button.... my heart ached :crying:
all the pugs said:
I think this is due to the new Gorilla glass, which is resistant to cracking but prone to scratching, as it has a softer surface. I managed to get a micro scratch just while unboxing and playing with it for a while. Put on a screen protector like an hour after unboxing and noticed a tiny micro scratch on the display, so... well.
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Click to collapse
I've cracked my screen by accidentally dropping my belt buckle onto the very top of it just left of the notch. Wasn't a hard impact and from a low height. Subjectively I feel the screen is more fragile than my previous phone, Samsung s8.
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