Hello...
I buy a moto g 2014 XT1063 and i follow the tutorial in this xda forum to unlock the bootloader, after that the phone restarts fine and work well. Then i power off the phone and turn on again then the phone dont turn on :S no custom no bott not nothing!!!! i follow this tutorial http://forum.xda-developers.com/moto-g-2014/help/qa-unbrick-hard-bricked-moto-g-2nd-gen-t2972832but dont work for me uu ANY SUGESTIONS?
What have you tried after that?
The battery was ending?
Tried to plug the charger something happens?
....
A fix...
Have you tried holding the power button?
hold it for a minute or two to see if starts...
Nothing. Try again with the charger plugged.
hold the power button forces the phone to reset. Just like in windows when it is stuck. Maybe your phone is just stuck.
Good luck.
baybutcher27 said:
What have you tried after that?
The battery was ending?
Tried to plug the charger something happens?
....
A fix...
Have you tried holding the power button?
hold it for a minute or two to see if starts...
Nothing. Try again with the charger plugged.
hold the power button forces the phone to reset. Just like in windows when it is stuck. Maybe your phone is just stuck.
Good luck.
Click to expand...
Click to collapse
i try everything but cant respond... then i leave the phone unpluged for a night and today i plug in again and bum!!! the phone is awake... Why the phone goes from 80% battery to a 0% :S is a bug or something?
now i have another problem... i do a clean install factory reset from my CWM and try to install the 5.0 flasheable ROM but they stops at the second phase :S
I am not a moderator or someone that is from xda developers, but sounds like you need a newer version of ClockWorkMod (or an other custom recovery for your model)
Older versions of cmw may not support android 5.0
its the peanut said:
I am not a moderator or someone that is from xda developers, but sounds like you need a newer version of ClockWorkMod (or an other custom recovery for your model)
Older versions of cmw may not support android 5.0
Click to expand...
Click to collapse
hows that supposed to help? he can't turn his phone on...
mrtaylor1997 said:
hows that supposed to help? he can't turn his phone on...
Click to expand...
Click to collapse
If you read his second post it wil answer your question.
He says he got another problem flashing a 5.0 custom rom.
its the peanut said:
If you read his second post it wil answer your question.
He says he got another problem flashing a 5.0 custom rom.
Click to expand...
Click to collapse
Oh, I'm sorry
mrtaylor1997 said:
Oh, I'm sorry
Click to expand...
Click to collapse
Dont feel bad my friend, it can happen alot.
Hold power and sound down key for 130 sec. After u see menu click on reboot.
Related
is there a way to enter boot loader and gets the 3 color screen without using the volume key, by using the keyboard instead???
my x1 has no rom so it cant be turned on and the volume key is dead.
how can i flash a Rom??????????
darkylight said:
is there a way to enter boot loader and gets the 3 color screen without using the volume key, by using the keyboard instead???
my x1 has no rom so it cant be turned on and the volume key is dead.
how can i flash a Rom??????????
Click to expand...
Click to collapse
Having no ROM installed (i.e. via Task29) does not mean the vol key method won't work. It should work - remove battery, replace battery, hold power and vol key together for a few seconds. The only reason it wouldn't is if there was something physically wrong with the key.
Jezza0 said:
Having no ROM installed (i.e. via Task29) does not mean the vol key method won't work. It should work - remove battery, replace battery, hold power and vol key together for a few seconds. The only reason it wouldn't is if there was something physically wrong with the key.
Click to expand...
Click to collapse
yup via task 29, mtty. i think there is a wrong in the volume key coz its not working any more.
is there a way to boot via keyboard or my x1 is dead?
are you sure
all you have to do is hold the vol DOWN and power until screen comes up
darkylight said:
is there a way to enter boot loader and gets the 3 color screen without using the volume key, by using the keyboard instead???
my x1 has no rom so it cant be turned on and the volume key is dead.
how can i flash a Rom??????????
Click to expand...
Click to collapse
had the same issue mate....and now my x1 is bricked!...couldn't do anything to get it back into tri-colour screen and sent it back to repair...tried to use the usb, mitty and nothing....good luck if you find another method....i hate task29 now i wouldn't try that thing again on my new phone...i did everything correctly and it just completely died on me...
has your volume key always been dead
yea, me 2, my volume key dead
so i cant do task29 before flash a new rom
i search a long time
but cant find solutions
had to send it back to repair the hardware problem
Hi
Try this this i tried might be work for you too...
Put image file in root now run Task29 and as soon as the tri colour screen comes remove the usb cable and wait for 2 minutes it will search for serial and will automatically boot from SD image..
Thanx
darkylight said:
is there a way to enter boot loader and gets the 3 color screen without using the volume key, by using the keyboard instead???
my x1 has no rom so it cant be turned on and the volume key is dead.
how can i flash a Rom??????????
Click to expand...
Click to collapse
What do you get when you just turn on your phone? You can always turn on your phone, if you have a ROM flashed it will boot the ROM. If not or not properly flashed then it will take you to the bootloader....
Lokatho said:
What do you get when you just turn on your phone? You can always turn on your phone, if you have a ROM flashed it will boot the ROM. If not or not properly flashed then it will take you to the bootloader....
Click to expand...
Click to collapse
how could your phone auto loading bootloader without a rom and volume down key press?
is your phone made from E.T ? he can do it auto intelligently
dont bull**** before u r clear the problem and situation
my words is rude ,but ur words totally leading the guy into wrong direction ,and waste our time
o0k00l said:
Hi
Try this this i tried might be work for you too...
Put image file in root now run Task29 and as soon as the tri colour screen comes remove the usb cable and wait for 2 minutes it will search for serial and will automatically boot from SD image..
Thanx
Click to expand...
Click to collapse
bull**** 2
how could he do task29 with volume key and a flashed rom ?
dont wast our time
o0k00l said:
Hi
Try this this i tried might be work for you too...
Put image file in root now run Task29 and as soon as the tri colour screen comes remove the usb cable and wait for 2 minutes it will search for serial and will automatically boot from SD image..
Thanx
Click to expand...
Click to collapse
lol.. your barking at the wrong tree man.. read & understand
don't know if this is related but i thought i'd post it still.
i had an issue with task29 once i tried it.
usually, i flash roms using activesync since i'm kinda lazy putting back and fort the x1 cover, battery and all that.
after flashing task29, my x1 went dead. what i did, i removed the sd card,
plugged it to my pc and put the kovsimg file of the rom i like best,
plugged back in the sd card with the kovsimg file and re-flash via sd card method (using soft keys & volume button).
viola! it worked! but then again, i guess that's the way it's suppose to be done anyways.
simpleguy said:
how could your phone auto loading bootloader without a rom and volume down key press?
is your phone made from E.T ? he can do it auto intelligently
dont bull**** before u r clear the problem and situation
my words is rude ,but ur words totally leading the guy into wrong direction ,and waste our time
Click to expand...
Click to collapse
Ever did a bad flash???? Try it....flash from your pc and pull the USB cable. If you reset your phone where does it take you? Certainly not to boot the ROM, because the flash went wrong.
Well.....
As the OP doesn't tell us specific details about why or how his X1 has no ROM, I'm trying to get some more info on his problem.
So keep your rude words in your mouth before you speak...!
Since when does trying to help someone wastes your time???! Dude you really need to utter your frustrations somewhere else.
simpleguy said:
bull**** 2
how could he do task29 with volume key and a flashed rom ?
dont wast our time
Click to expand...
Click to collapse
Man...you're really sour aren't you?
Lokatho said:
Ever did a bad flash???? Try it....flash from your pc and pull the USB cable. If you reset your phone where does it take you? Certainly not to boot the ROM, because the flash went wrong.
Well.....
As the OP doesn't tell us specific details about why or how his X1 has no ROM, I'm trying to get some more info on his problem.
So keep your rude words in your mouth before you speak...!
Since when does trying to help someone wastes your time???! Dude you really need to utter your frustrations somewhere else.
Man...you're really sour aren't you?
Click to expand...
Click to collapse
laugh out loudly, bull**** again
his volume key is dead, and his phone dont have rom in it
and u, smart u , tell him flash a rom ? and pull cable blah blah
is it ridiculous?
how could he into bootloader in this situation?, perhpas u r god could let it done
once again, plz clear the situation, before you answer it(read op`s post again and again , ok ?)
u guys hand-up is appreciate ,but non-sense
u just waste our time
i wont relpy anymore untill u can provide a doable solution
simpleguy said:
laugh out loudly, bull**** again
his volume key is dead, and his phone dont have rom in it
and u, smart u , tell him flash a rom ? and pull cable blah blah
is it ridiculous?
how could he into bootloader in this situation?, perhpas u r god could let it done
once again, plz clear the situation, before you answer it(read op`s post again and again , ok ?)
u guys hand-up is appreciate ,but non-sense
u just waste our time
i wont relpy anymore untill u can provide a doable solution
Click to expand...
Click to collapse
Really sad.....I pity you.
As I want to help the OP, but as helping the OP wasted you're time I'm not. As I don't want to waste your time....
djromeo said:
had the same issue mate....and now my x1 is bricked!...couldn't do anything to get it back into tri-colour screen and sent it back to repair...tried to use the usb, mitty and nothing....good luck if you find another method....i hate task29 now i wouldn't try that thing again on my new phone...i did everything correctly and it just completely died on me...
Click to expand...
Click to collapse
thanks for helping mate, i will send my phone to sonyericsson shop wish they could help me
o0k00l said:
Hi
Try this this i tried might be work for you too...
Put image file in root now run Task29 and as soon as the tri colour screen comes remove the usb cable and wait for 2 minutes it will search for serial and will automatically boot from SD image..
Thanx
Click to expand...
Click to collapse
can u send me some details and steps how to do this, i will try it
thanks
simpleguy said:
laugh out loudly, bull**** again
his volume key is dead, and his phone dont have rom in it
and u, smart u , tell him flash a rom ? and pull cable blah blah
is it ridiculous?
how could he into bootloader in this situation?, perhpas u r god could let it done
once again, plz clear the situation, before you answer it(read op`s post again and again , ok ?)
u guys hand-up is appreciate ,but non-sense
u just waste our time
i wont relpy anymore untill u can provide a doable solution
Click to expand...
Click to collapse
guys come om plz i appreciate all your kind help really am desperate and wish i could get my phone back.
yup my phone has no rom so i couldnt flash any rom coz my volume key is died. NO NEW ROM AND NO BOOTLOADER.
i guess that there is no solution other than i should sent it back to the shop to be repaired but if there is a solution i wont regret to try it on my phone.
thanks all for your help.
Hello! I had this problem a minute ago. Try this:
1 -Turn on the phone. The screen will freeze in Sony Ericsson logo.
2 - After this, hold the two silver front buttons and press the softreset button behind the battery cover (to do a Hard Reset).
3 - Follow the instructions to perform the Hard Reset.
4 - When finished, remove the battery. Wait for 3 seconds and put the battery back.
5 - Now try to hold Vol Down key and turn the phone on.
It worked for me. But OMG, this thing scared me...
hey xda
i made this topic a couple days ago, and i want to explain my self better. but i NEW to this kind of stuff.
last topic : http://forum.xda-developers.com/showthread.php?t=2567886
my phone was 6603 and 10.3.1.A.2.67 rooted. then the 4.3 was release. so i wanted to install it. i startet following the tut for the 4.3. i copied the zip to my sd card, and the ftf to the flashtool/firmware. i was ready to start so i booted up in cwm(think it is) nad choosed the 4.3 and installed it. after that i rebooted my phone and nothing happen and stuck on sony logo screen, and i could only boot up in recovery mode. didnt know what to to so i i see this option called "reset/factory" or something in the xdualrecovery and i pressed in and now my phone cant even turn off. only reboot it so i cant get it into flash mode, and my pc cannot detect my phone either. i meesed up my phone..
i hope u guys out there understand my english and my problem here, i really hope somebody can help me here.
dannyb9293 said:
hey xda
i made this topic a couple days ago, and i want to explain my self better. but i NEW to this kind of stuff.
last topic : http://forum.xda-developers.com/showthread.php?t=2567886
my phone was 6603 and 10.3.1.A.2.67 rooted. then the 4.3 was release. so i wanted to install it. i startet following the tut for the 4.3. i copied the zip to my sd card, and the ftf to the flashtool/firmware. i was ready to start so i booted up in cwm(think it is) nad choosed the 4.3 and installed it. after that i rebooted my phone and nothing happen and stuck on sony logo screen, and i could only boot up in recovery mode. didnt know what to to so i i see this option called "reset/factory" or something in the xdualrecovery and i pressed in and now my phone cant even turn off. only reboot it so i cant get it into flash mode, and my pc cannot detect my phone either. i meesed up my phone..
i hope u guys out there understand my english and my problem here, i really hope somebody can help me here.
Click to expand...
Click to collapse
Hey mate,don't worry just a soft brick.
What u need to do is press volume+ and power button at same time for 5 seconds or something to restart your device nd then connect your device in flashmode by pressing volume down nd connect it to the pc, try to connect it very fast before the device boots up nd final step: flash a older ftf
enjoy
Or keep pressing the three buttons until you fell 4 vibrations, first one is for the reboot of your cell, the 3 next are annoncing the powering off ^^
Hope I could help a bit ^^
Oxydeme said:
Or keep pressing the three buttons until you fell 4 vibrations, first one is for the reboot of your cell, the 3 next are annoncing the powering off ^^
Hope I could help a bit ^^
Click to expand...
Click to collapse
3 buttons?
He only need power and volume up for this :victory:
gripfly said:
3 buttons?
He only need power and volume up for this :victory:
Click to expand...
Click to collapse
Verified, my excuses, yep only this two buttons ^^'
gripfly said:
3 buttons?
He only need power and volume up for this :victory:
Click to expand...
Click to collapse
i need it to be off. if i press power button and vol up at same time it reboots/restart, what i need is it to turn off :/
dannyb9293 said:
i need it to be off. if i press power button and vol up at same time it reboots/restart, what i need is it to turn off :/
Click to expand...
Click to collapse
Yeah, If you let once vibrate you reboot. If you hold it up to the 3 other vibrates it turns off.
gripfly said:
Yeah, If you let once vibrate you reboot. If you hold it up to the 3 other vibrates it turns off.
Click to expand...
Click to collapse
Thanks! that actually worked.
so the other day i decided to root my phone it went all well i also installed CWM it also worked. so i also decided to install a custom rom i cant remember the rom since it was download to my phones memory. either way i delete everything cache dalvek etc.. after it installed through recovery menu it said it needed a reboot so i did, but when i rebooted it came to the sony logo. since then its been stuck in the sony logo until it runs out of battery i can't access anything it wont go pass that not even the recovery menu. i don't know what to do. ALSO MY COMPUTER WILL NOT DETECT WHEN I PLUG MY PHONE IN SO I CAN'T USE PCC, Flash tool or seus... any help?
killmehere said:
so the other day i decided to root my phone it went all well i also installed CWM it also worked. so i also decided to install a custom rom i cant remember the rom since it was download to my phones memory. either way i delete everything cache dalvek etc.. after it installed through recovery menu it said it needed a reboot so i did, but when i rebooted it came to the sony logo. since then its been stuck in the sony logo until it runs out of battery i can't access anything it wont go pass that not even the recovery menu. i don't know what to do. ALSO MY COMPUTER WILL NOT DETECT WHEN I PLUG MY PHONE IN SO I CAN'T USE PCC, Flash tool or seus... any help?
Click to expand...
Click to collapse
im sorry to hear this bro .have u tried holding the volume up key plus the power key together wait for it to vibrate once keep holding it an it would vibrate 3 more times and power off ( this should be done while phone is on that stucked sony logo) . after it turn off then try connecting it with fastboot mode and see if that works " hold volume down then plug in usb "
Have you tried flash mode
Sent from my One X using XDA Premium 4 mobile app
it doesnt connect to the pc i cant do anything.
FaiselW said:
Have you tried flash mode
Sent from my One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i let it charge for a little and tried the volume up plus power buttom it vibrated but boot it back to sony screen.
Alex5699 said:
im sorry to hear this bro .have u tried holding the volume up key plus the power key together wait for it to vibrate once keep holding it an it would vibrate 3 more times and power off ( this should be done while phone is on that stucked sony logo) . after it turn off then try connecting it with fastboot mode and see if that works " hold volume down then plug in usb "
Click to expand...
Click to collapse
killmehere said:
it doesnt vibrate when it turns on. also tried what you said but didnt work. THIS CASE IS RARE AND MAYBE CAN HAVE A SOLUTION. JUST NEED TO DIG IN.
Click to expand...
Click to collapse
I think what should be focused on first is getting juice back in that battery. Plug it in to the charger and let it sit for a few hours (like, at least 8 hours). It may boot loop but maybe it will still get some juice? (not sure about this..). Then you can try again to get into Flashmode. (Are you experienced in flashing stock FTF's with flashtool?)
no... i let it charge for a little and tried the volume up plus power buttom it vibrated but boot it back to sony screen.
LaZiODROID said:
I think what should be focused on first is getting juice back in that battery. Plug it in to the charger and let it sit for a few hours (like, at least 8 hours). It may boot loop but maybe it will still get some juice? (not sure about this..). Then you can try again to get into Flashmode. (Are you experienced in flashing stock FTF's with flashtool?)
Click to expand...
Click to collapse
By turning it on with VolUp+Power, what were you expecting to happen?
i am not sure. when i tried connecting it. it connects for 5 secs then disconnects.
LaZiODROID said:
By turning it on with VolUp+Power, what were you expecting to happen?
Click to expand...
Click to collapse
Alex5699 said:
im sorry to hear this bro .have u tried holding the volume up key plus the power key together wait for it to vibrate once keep holding it an it would vibrate 3 more times and power off ( this should be done while phone is on that stucked sony logo) . after it turn off then try connecting it with fastboot mode and see if that works " hold volume down then plug in usb "
Click to expand...
Click to collapse
AT FIRST IT didn't work now it did thanks. how do i put it as solved?
killmehere said:
AT FIRST IT didn't work now it did thanks. how do i put it as solved?
Click to expand...
Click to collapse
Go to the original post in this thread and click the Edit Post button. Then near the Save button should be a "Go Advanced" button. You can edit the thread title in there. Glad to hear it worked out for you.
killmehere said:
AT FIRST IT didn't work now it did thanks. how do i put it as solved?
Click to expand...
Click to collapse
sure, the very first post u made with your initial question, When you press edit, press on "go advanced and then u can change it up from there :good:
Was going to load-up a fresh round of roms for testing I updated firmware using 4.19.401.11-Combined_TWRP2700 everything went accordingly. Also wanted to update to latest twrp installed this file openrecovery-twrp-2.7.0.2-t03g .zip through twrp install after reboot nothing Blank screen no led lights unresponsive to power and volume button being held in. Any suggestions Please thank you!! :crying:
spliffstar69 said:
Was going to load-up a fresh round of roms for testing I updated firmware using 4.19.401.11-Combined_TWRP2700 everything went accordingly. Also wanted to update to latest twrp installed this file openrecovery-twrp-2.7.0.2-t03g .zip through twrp install after reboot nothing Blank screen no led lights unresponsive to power and volume button being held in. Any suggestions Please thank you!! :crying:
Click to expand...
Click to collapse
what happens when you plug the phone into the charger?
Try holding the power button while flashing a light into the light sensor on the front top left of the phone, see if the capacitive buttons start blinking when you do that.
Bhavpreet said:
what happens when you plug the phone into the charger?
Try holding the power button while flashing a light into the light sensor on the front top left of the phone, see if the capacitive buttons start blinking when you do that.
Click to expand...
Click to collapse
nothing when i try that... when i hold both volume up ,down and power buttons all at the same time while pluged into the usb on my laptop the usb plugged in sound from windows comes on and off every 10 seconds or so strange
spliffstar69 said:
ill try that... when i hold both volume up ,down and power buttons all at the same time while pluged into the usb on my laptop the usb plugged in sound from windows comes on and off every 10 seconds or so strange
Click to expand...
Click to collapse
yup give the light a try
spliffstar69 said:
ill try that... when i hold both volume up ,down and power buttons all at the same time while pluged into the usb on my laptop the usb plugged in sound from windows comes on and off every 10 seconds or so strange
Click to expand...
Click to collapse
how did you come across such a file, and why on earth would you flash it ?
I guess your s-off if it flashed without error.
I guess i know what file to use if i want a warranty replacement now
Bhavpreet said:
yup give the light a try
Click to expand...
Click to collapse
no go on the light
clsA said:
how did you come across such a file, and why on earth would you flash it ?
I guess your s-off if it flashed without error.
I guess i know what file to use if i want a warranty replacement now
Click to expand...
Click to collapse
he's asking for help..not criticism. Yea he flashed but but thats not the issue now, fixing it is.
spliffstar69 said:
no go on the light
Click to expand...
Click to collapse
when you hold the power button, do the capacitive buttons flash?
Bhavpreet said:
he's asking for help..not criticism. Yea he flashed but but thats not the issue now, fixing it is.
when you hold the power button, do the capacitive buttons flash?
Click to expand...
Click to collapse
the capacitive buttons do nothing aswell
spliffstar69 said:
Also wanted to update to latest twrp installed this file openrecovery-twrp-2.7.0.2-t03g
Click to expand...
Click to collapse
You flashed a twrp version for the galaxy note 2 (t03g) on your htc one (m7). Always make sure files you flash on your phone are compatible. If you can't make it boot, its probably hard bricked...
Bhavpreet said:
he's asking for help..not criticism. Yea he flashed but but thats not the issue now, fixing it is.
when you hold the power button, do the capacitive buttons flash?
Click to expand...
Click to collapse
I know it sounded harsh, but I'm pretty sure theirs not much you can do to help.
I'm real sorry for you @spliffstar69 ...i would be sick if anything happened to my One.
alray said:
You flashed a twrp version for the galaxy note 2 (t03g) on your htc one (m7). Always make sure files you flash on your phone are compatible. If you can't make it boot, its probably hard bricked...
Click to expand...
Click to collapse
wow seriously !!
Seriously
Sent from my HTC One using xda app-developers app
spliffstar69 said:
wow seriously !!
Click to expand...
Click to collapse
Recovery partition in note3 is p15 or p16, so the flash trashed one your Ones internal partitions. That's one of the risks of being s-off, you can write any partition, both a blessing and a curse.
Hey i have my HTC One mini 2 and i rooted and installed a custom recovery and it all worked until everytime i turn on it says "this build is for development purposes only and cannot be distributed outside of HTC without HTC's permissions. Failure to comply may lead to legal action" and then it's stuck forever and won't do anything till the battery is dead...? What should i do it all worked before hand just after the recovery asked to install superuser root thingy made it do this...
Please help answers appreciated...
scottyg2004 said:
Hey i have my HTC One mini 2 and i rooted and installed a custom recovery and it all worked until everytime i turn on it says "this build is for development purposes only and cannot be distributed outside of HTC without HTC's permissions. Failure to comply may lead to legal action" and then it's stuck forever and won't do anything till the battery is dead...? What should i do it all worked before hand just after the recovery asked to install superuser root thingy made it do this...
Please help answers appreciated...
Click to expand...
Click to collapse
this has been covered several times.
most common is the wrong recovery. Make sure its the right one or try different versions.
try this one. its not the latest but it works
kativiti said:
this has been covered several times.
most common is the wrong recovery. Make sure its the right one or try different versions.
try this
How do i install it to it? When i plug it into PC It detects it only just after unplugging it!
Click to expand...
Click to collapse
scottyg2004 said:
kativiti said:
this has been covered several times.
most common is the wrong recovery. Make sure its the right one or try different versions.
try this
How do i install it to it? When i plug it into PC It detects it only just after unplugging it!
Click to expand...
Click to collapse
check YouTube there's lots of tutorial. Don't need to be same model, just android.
Click to expand...
Click to collapse
If you posses an European device then you can flash the stock boot via fastboot from PC cmd, it could be stuck in boot..
You need to restart your charging system. Just press all three Buttons (Power, Volume Up + Volume Down) at the same time and hold for about 10 seconds. It will boot normally again. I had the same issue lots of times.
schneefritz said:
You need to restart your charging system. Just press all three Buttons (Power, Volume Up + Volume Down) at the same time and hold for about 10 seconds. It will boot normally again. I had the same issue lots of times.
Click to expand...
Click to collapse
Dude i don't know how to thank you.
But what should i do after that?
Mehran82 said:
Dude i don't know how to thank you.
But what should i do after that?
Click to expand...
Click to collapse
Pressing the 3 keys together (when the device is NOT responding but working) will allow the device to "wake up", to accept charge it it isnt, and then boot normally once there is sufficient charge via the power button.
HTC One mini 2 stuck on logo
Hello everyone , I have 2 HTC one mini 2 that won`t boot into system , phone is stuck at logo HTC
I tried several options , to keep vol up+power for factory reset but It only restarting and again stuck at HTC logo ....I really need help from you guys so please who knows how to fix this please feel free to help me