[Q] 64gb version N6 showing only 23gb total space? - Nexus 6 Q&A, Help & Troubleshooting

Just manually updated to 5.0.1 and my phone is showing 23gb total space. I purchased the 64gb version. Unfortunately I never thought to check this earlier, so I guess it's possible they sent me the wrong version. Box showed 64gb as well.
I feel like I read something about a user's space showing the incorrect amount after doing something. Is that possible?

I saw posts from a couple of people that got 32gb phones when they ordered 64. I suspect that is what happened to you.

TonikJDK said:
I saw posts from a couple of people that got 32gb phones when they ordered 64. I suspect that is what happened to you.
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There have also been threads about the partitions being flashed wrong. Could very well be a 64gb that shows up as a 32gb.

kimdoocheol said:
There have also been threads about the partitions being flashed wrong. Could very well be a 64gb that shows up as a 32gb.
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Any way to determine if this is the case? Or how to resolve it?

ericdmiller said:
Any way to determine if this is the case? Or how to resolve it?
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Partition info, maybe from the play store.

Reboot into the bootloader and see what it says there. It should say product variant and eMMC as 64GB.

kimdoocheol said:
Partition info, maybe from the play store.
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Click to collapse
Ok. Shows the following...
Data:
Used: 37.8gb
Free: 17.9gb
Total Space: 55.6gb
Any idea how to fix Android reading it wrong through settings?

cupfulloflol said:
Reboot into the bootloader and see what it says there. It should say product variant and eMMC as 64GB.
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Click to collapse
Yes, it shows 64gb.
Thanks.

ericdmiller said:
Yes, it shows 64gb.
Thanks.
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Click to collapse
i'm not sure how to fix it, but basically confirms you have 64gb. i read in the general section awhile ago that this was an issue with them flashing a 32gb files onto the 64 so nothing showed up right.
go dig over tehre and maybe you'll find it. at least you know you have 64gb for sure now.

kimdoocheol said:
i'm not sure how to fix it, but basically confirms you have 64gb. i read in the general section awhile ago that this was an issue with them flashing a 32gb files onto the 64 so nothing showed up right.
go dig over tehre and maybe you'll find it. at least you know you have 64gb for sure now.
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Thanks, a data wipe fixed it.

ericdmiller said:
Thanks, a data wipe fixed it.
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Just realized I was in this shape when I ran out of space all of a sudden....you actually need to format data. wipe wont do it.

Related

Missing Storage Space?

Hey everyone,
I'm having a storage issue with my Nexus 6. My available space is showing up as 32GB even though I have 64GB of real space. When I was on full stock, it showed up correctly, but after I flashed the no-encrypt boot.img in Android Development, Its showing up as 32 GB instead of 64.
Help appreciated!
You're going to have to do a factory reset from the backup & reset menu. Back up anything you want to keep since it will wipe EVERYTHING on your device. That's the only thing that worked for me when I had the issue with my N5 and that's what is suggested in the toolkit
Hero_Guy said:
You're going to have to do a factory reset from the backup & reset menu. Back up anything you want to keep since it will wipe EVERYTHING on your device. That's the only thing that worked for me when I had the issue with my N5 and that's what is suggested in the toolkit
Click to expand...
Click to collapse
Quick question, I have the exact same thing happening with my Nexus 6P - will this same fix work for me?
Hero_Guy said:
You're going to have to do a factory reset from the backup & reset menu. Back up anything you want to keep since it will wipe EVERYTHING on your device. That's the only thing that worked for me when I had the issue with my N5 and that's what is suggested in the toolkit
Click to expand...
Click to collapse
Yeah well, that is why toolkits are worse then paying attention and learning things
http://forum.xda-developers.com/nexus-6/general/phone-gb-storage-to-factory-reset-t3225492
No need to factory reset, you can fix through TWRP
JNCHD said:
Hey everyone,
I'm having a storage issue with my Nexus 6. My available space is showing up as 32GB even though I have 64GB of real space. When I was on full stock, it showed up correctly, but after I flashed the no-encrypt boot.img in Android Development, Its showing up as 32 GB instead of 64.
Help appreciated!
Click to expand...
Click to collapse
Did you resolve this using the TWRP method? I can't get it to work and I'm at my wits end.
mrdannyaitch said:
Did you resolve this using the TWRP method? I can't get it to work and I'm at my wits end.
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Click to collapse
What did you do and what part didn't work?
quick glance at TWRP makes me think all you need to do is go Wipe>advanced wipe>select data>repair or change file system>RESIZE. it seems like this should do it but having a 32gb n6 I can't test that. doesn't wipe anything so it could be worth a shot
Apologies, am typing from my phone and can't worm out how to link to another thread but there's also a thread where someone else has a 64gb showing 25gb which there are more details on.
Essentially I've flashed the December factory image using fastboot, using various methods:
All stages per the Q&A sticky, including flashing userdata and then using the TWRP method. Also all stages but replacing fastboot flash userdata with fastboot format userdata as I'm aware that the userdata.IMG is not intended for the 64gb.
Trying the TWRP method to resize always ends up with the same result, the red message saying my phone is unstable (or similar, I've seen other threads with the correct message, again apologies but am on my phone).
I've tried locking and relocking OEM lock to see if that helps or not, but nothing does.
My initial request for help on the other thread is because I got a replacement phone under insurance and didn't check if it was 32gb or 64gb and then noticed I only have 25, with the bootloader saying its a 32gb phone. I've asked but have had no answer yet whether the bootloader would change, is would it always actually know its a 64gb even if internal memory only shows it as a 32gb?
Believe it or not, I called Motorola and even with the IMEI and serial number, they could not tell me what my phone was!

[Q] 64gb version N6 showing only 23gb total space?

Just manually updated to 5.0.1 and my phone is showing 23gb total space. I purchased the 64gb version. Unfortunately I never thought to check this earlier, so I guess it's possible they sent me the wrong version. Box showed 64gb as well.
I feel like I read something about a user's space showing the incorrect amount after doing something. Is that possible?
I just noticed the same thing this morning! I'm running a custom rom and Kernel but that shouldn't make a difference. Please let me know if you find anything out
boynamedstacy said:
I just noticed the same thing this morning! I'm running a custom rom and Kernel but that shouldn't make a difference. Please let me know if you find anything out
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Click to collapse
I did a factory reset and data wipe and I'm back to normal.

[Q] N6 storage is wrong. how to fix.

i flashed 5.1 Googles image yesterday. everything seems to be working will.. i just notice today . that my storage is not right.. i have a N6 64gb.. storage shows i have 32gb.. how do i fix this storage issue??
N6
latest TWRP
latest superSU,
Unlocked bootloader..
encrypted.
fastboot format userdata
The factory image apparently assumes we all have the 32gb model so when it flashes, the system thinks that's what you have. Had the same issue with the last release. Yes, you'll lose all your data, but you'll have 64...er...53gbs available again.
Um Sorry, Not true.
carlz28 said:
fastboot format userdata
The factory image apparently assumes we all have the 32gb model so when it flashes, the system thinks that's what you have. Had the same issue with the last release. Yes, you'll lose all your data, but you'll have 64...er...53gbs available again.
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I sideloaded the OTA and mine shows the 54 Gigs available. Don't have that problem nor do I think the software would make such an error.
vvveith said:
I sideloaded the OTA and mine shows the 54 Gigs available. Don't have that problem nor do I think the software would make such an error.
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Click to collapse
Did the same thing with the OTA and no issues. But flashing the factory images showed mine with the lesser storage. Simple command like I posted in my previous response fixes it. Not entirely sure, but I believe I read before that the factory image sets the partition size to the smaller storage amount. Dunno why it would or if its true, but easily fixed.
How do u do this wipe? I thought my 6 was fake. Thanks
Sent from Bad Azz VZW LG G3 Cyan Tapatalk
moosc said:
How do u do this wipe? I thought my 6 was fake. Thanks
Sent from Bad Azz VZW LG G3 Cyan Tapatalk
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Click to collapse
i've seen this issue. just go to settings, Backup and Reset.
Yes it does require a Factory Restore to regain the storage space.
Yeah tried that didn't work. Reflashed then did factory reset then loaded root n recovery. Feeling good.
Sent from Bad Azz VZW Nexus6 Cyan Tapatalk

32 GB Storage only showing 23

So I recently got a new Nexus 6 in 32GB. Out of the box I have 23.03GB available. Despite this, I did some research and some people reported having around 25GB free storage. There is no carrier bloatware, this is straight from the Play Store. Why is this the case. Does it have something to do with encryption? If, can someone please point me in the direction in which steps to take to regain 2GB? I am on the latest 5.1.1 factory image as well.
Thanks in advance
bump
im on m, and have 25.98gb. it would all depend on what you have in your system. i, for one, like to delete a bunch of system apps. so mine would show more storage, because my system side would take a bit less space(because i deleted a bunch of system apps). so 23gb sounds very possible. plus, for 5.1.1, that might be the right amount.
23 sounds right. The 64 has 54+change. That would be the same difference for the system partition.
I am almost certain it is supposed to be 25GB? My friend running pure stock 5.1.1. has around 25GB free with nothing installed. It's kinda weird considering the OS is less than a GB.
@simms22
oxxshadow said:
I am almost certain it is supposed to be 25GB? My friend running pure stock 5.1.1. has around 25GB free with nothing installed. It's kinda weird considering the OS is less than a GB.
@simms22
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There is way more than just the OS in there. Have all the firmware also. Probably about 15 partitions.
prdog1 said:
There is way more than just the OS in there. Have all the firmware also. Probably about 15 partitions.
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True, however, I am still hunting down why someone would have 2GB more than me. Could it be due to the fact my phone is encrypted, or running a encrypted bootloader?
oxxshadow said:
True, however, I am still hunting down why someone would have 2GB more than me. Could it be due to the fact my phone is encrypted, or running a encrypted bootloader?
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Click to collapse
Don't know. I have always been encrypted.
prdog1 said:
Don't know. I have always been encrypted.
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Click to collapse
Thanks for the help, @simms22. I did a format user-data in fastboot and got 3GB back!
oxxshadow said:
True, however, I am still hunting down why someone would have 2GB more than me. Could it be due to the fact my phone is encrypted, or running a encrypted bootloader?
Click to expand...
Click to collapse
no, im encrypted as well.
oxxshadow said:
True, however, I am still hunting down why someone would have 2GB more than me. Could it be due to the fact my phone is encrypted, or running a encrypted bootloader?
Click to expand...
Click to collapse
One way to find out, do a factory reset.
---------- Post added at 07:02 AM ---------- Previous post was at 07:01 AM ----------
[/COLOR]
oxxshadow said:
Thanks for the help, @simms22. I did a format user-data in fastboot and got 3GB back!
Click to expand...
Click to collapse
How about your user apps and its data or photo`s /music, thats easily 1-2 GB.
oxxshadow said:
Thanks for the help, @simms22. I did a format user-data in fastboot and got 3GB back!
Click to expand...
Click to collapse
i didnt even see you post this, thats wonderful
simms22 said:
im on m, and have 25.98gb. it would all depend on what you have in your system. i, for one, like to delete a bunch of system apps. so mine would show more storage, because my system side would take a bit less space(because i deleted a bunch of system apps). so 23gb sounds very possible. plus, for 5.1.1, that might be the right amount.
Click to expand...
Click to collapse
Removing things from /system will do nothing for the amount of reported free space as the size of /system isn't changing, and normal apps cannot write to /system, so Settings > Storage completely ignores what is there. It only looks at the /data partition, as that is where people and apps have read/write access.

Note 9 Storage memory

Guys, need your expert help. Recently picked the Note 9-512 GB,8 GB Ram . THIS IS NOT A NEW PHONE BUT A USED ONE WHICH I Got a little cheaper.When I checked the storage usage it shows up as 45 gb and available is 470+ GB . Can anyone owning a 512 gb note 9 confirm their available storage.dont know what is taking up so much storage . Any app that can reveal this info and give me an option to delete the unnecessary?
Please help
Yes that's about right. There was a discussion in early days talking about it. Essentially what is considered system files that can't be removed unless rooted.
raul6 said:
Yes that's about right. There was a discussion in early days talking about it. Essentially what is considered system files that can't be removed unless rooted.
Click to expand...
Click to collapse
Thanks for replying .So 45 GB is fine then. Worried if it contained some of the encrypted files of the previous owner . Please help
jd14771 said:
If you are truly worried there are leftover files, go to settings>general management>reset>FACTORY DATA RESET.
this will completely wipe the phone back to its original state. Please note I doubt you'll gain storage space, but you'll be assured there are no left over files.
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Click to collapse
Thanks just did that and the other storage remains at 45 GB.
Thanks for your replies and time.

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