I got my nexus 6 the other day, finally ready to activate it on Verizon. I had a spare nano sim from the iphone 6 I sold. I called in and gave Verizon my sim ID and the IMEI of a spare iphone 6 at work. They told me it was activated so I stuck my sim in and booted it up. The setup wizard tells me still to insert a sim card. When I go into settings-cellular networks, search for and select Verizon, it tells me that the sim doesnt allow a connection to this network. I feel like though that my phone isnt even recognizing the sim (says no sim on the lockscreen). I figured what the heck, and decided to tell them that I have a nexus 6 and to see if they can force the imei in. They say they can do it so I give them my N6 imei. Even after that its still showing the same messages, and they then tell me that it could be the nano sim that im using (that came in the box with an iphone 6 from work) will not work in my phone and to grab one from the store.
My questions are:
Has anyone had issues using a sim from an iphone 6?
Does it still show the "No sim" message even if you have an unactivated sim installed?
Has anyone gotten these similar messages when selecting Verizon form the cellular networks?
Maybe you can go into a Verizon store and tell them your sim card stopped working and see if they give you a new one. Say it was working with your Nexus before but then it stopped and see what they do.
Was the sim from the iphone 6 ever activated? SIM cards can typically only be activated once.
darkkterror said:
Was the sim from the iphone 6 ever activated? SIM cards can typically only be activated once.
Click to expand...
Click to collapse
It was not. It was bought as a replacement phone so an already active sim was used in it. I had it laying on my desk (although come to think of it the phone was bought as an "upgrade" so that may be possible.). I've never heard that they can only activate it once though.
I installed Sim Card Manager and it tells me the Sim Serial Number is unavailable. Does anyone have a non activated sim they can toss in for a sec to test and see if it stills says no sim card on the lockscreen or shows the sim serial in that app?
Related
I recently sold my Unlocked AT&T HTC 8925 with HTC ROM. I've been using it on Tmobile network for a year with no issues.
The guy i sold it too is on CENTENNIAL WIRELESS in Norther Indiana. When he puts in his sim card it says SIM MISSING. when he does auto config, it says something about not being able to find operator or something. When he goes to connection set up and disable auto config....CENTENNIAL is not in his list of operators. It only shows ATT, TMOBILE, and CAROLINA.
are we missing something on making this phone work??
thanks!!
Anyone have a clue on what to do ???
i once had the same issue
i bought 3 tilts and one of them wouldn't recognize the sim. All you have to do is push down on the metal band that holds the sim in place until it pushes down on the sim when its in place. Probably, the problem is that the sim isn't making good contact with the metal connector thingies on the phone. So, just take out the sim, push down on the band a bit, slide the sim back in, and turn on your phone. That should fix it. Other than that... i have no idea besides trying a different radio.
audiobastard said:
i bought 3 tilts and one of them wouldn't recognize the sim. All you have to do is push down on the metal band that holds the sim in place until it pushes down on the sim when its in place. Probably, the problem is that the sim isn't making good contact with the metal connector thingies on the phone. So, just take out the sim, push down on the band a bit, slide the sim back in, and turn on your phone. That should fix it. Other than that... i have no idea besides trying a different radio.
Click to expand...
Click to collapse
PHone works just fine with a Tmo sim card. He tried a friends Centennial sim and it recognized it.
Sounds like there is something wrong with his SIM
So I just got my N6 (finally) and I just started to activate it on Verizon.
I'm running into a problem though, it seems the IMEI isn't registered on Verizon and it's failing whenever I try and put in my N6's IMEI. I've worked around this by activating an iPhone 6 on my line and then switching sim cards. I'm not sure if this is the right process, since I've never actually used an unlocked phone outside of the verizon network. (I bought from the GPS)
If anyone could help, that'd be great!
I didn't have to do anything with the IMEI. I took my sim, stuck in it and powered on. It took a few mintues the first time but I didn't even to adjust APN settings or anything. I did have to go in and tell it use LTE for CDMA preference as it defaulted to 3G for some reason, but that was it.
What does your Verizon account say about it? For instance mine still says I have an iPhone 6 registered, even though I'm using the sim in the Nexus.
Based on other threads I am reading it looks like the nano SIM from an iPhone will not work
I had verizon send me a nano sim. Called in when it got here and activated the sim. Put the sim in my nexus and it worked fine. It does not show a device type in my verizon
loggainsd said:
I had verizon send me a nano sim. Called in when it got here and activated the sim. Put the sim in my nexus and it worked fine. It does not show a device type in my verizon
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Click to collapse
Yup, it shows up fine now. Just shows a generic device or non-vzw device.
Finally got my nexus to work. Had to get a new sim. My nano sim from my iPhone couldn't establish a data connection so they just gave me another and activated it using my iPhone IMEI and then put it back in my nexus. Worked just fine. Said they had never seen the error it was giving me. Was pretty strange.
Could I link my g2 imei to the nano sim and then insert it into the Nexus?
roadratx said:
Based on other threads I am reading it looks like the nano SIM from an iPhone will not work
Click to expand...
Click to collapse
Nah, they work just fine. My primary line nano sim from my iPhone worked in it. Just had another nano sim from an iPhone that had something wrong with it. So you definitely don't need a special nano sim for Verizon.
---------- Post added at 06:11 PM ---------- Previous post was at 06:09 PM ----------
trunks527 said:
Could I link my g2 imei to the nano sim and then insert it into the Nexus?
Click to expand...
Click to collapse
That is what they had to do for me in store. They can't activate the nexus in store BC the imei isn't in their system so they linked my iPhone 6 imei to a sim and then it worked fine.
epphllps said:
Nah, they work just fine. My primary line nano sim from my iPhone worked in it. Just had another nano sim from an iPhone that had something wrong with it. So you definitely don't need a special nano sim for Verizon.
---------- Post added at 06:11 PM ---------- Previous post was at 06:09 PM ----------
That is what they had to do for me in store. They can't activate the nexus in store BC the imei isn't in their system so they linked my iPhone 6 imei to a sim and then it worked fine.
Click to expand...
Click to collapse
Didn't have to stick it in your iPhone 6? I might cut my sim tonight. Because I don't feel like waiting really haha.
They did put it in my 6+ before swapping back to the nexus. Granted you may not have to do that, necessarily. I would try it out and see before you cut your current sim.
epphllps said:
They did put it in my 6+ before swapping back to the nexus. Granted you may not have to do that, necessarily. I would try it out and see before you cut your current sim.
Click to expand...
Click to collapse
Coming from a micro. If need be I'm sure I could use a demo phone
I just received my N6 today and went through this for 90 minutes with Verizon. Here's the definitive deal (as of today).
If you bought the phone from Google Play or Motorola, you must have an activated SIM to get the phone working. If you try to call and have VZW add the device, it is not in their database (as of today) and they cannot add it at any level as a new activation. I went through two supervisors and two level 3 tech guys and this is where we are. They were all extremely helpful. The N6 IMEI's from GP and Motorola are listed as not available on their network, when they try and add them the "official" way.
By using an activated SIM, the phone shows up as a "non-VZW device" on your VZW account, and somehow bypasses the add to database process when you call. They told me that pic messaging definitely would not work yet nor would MMS until Google/Verizon formally launch there on VZW.
To make this work:
1. I asked VZW tech support to assign my current micro-sim number on my Galaxy Nexus to the new, non-activated nano sim from VZW
2. Took my new nano-sim with my number and booted it in the Moto X. This activated the new SIM and provisioned as an authorized device.
3. I now had a newly activated nano-sim.
4. I took the new nano-sim and booted it in the N6. This worked and the N6 was now working on VZW.
5. I took my wife's original sim and put it back in the Moto X. It booted back, connected and successfully went back to "her number" .
tvtodd said:
I just received my N6 today and went through this for 90 minutes with Verizon. Here's the definitive deal (as of today).
If you bought the phone from Google Play or Motorola, you must have an activated SIM to get the phone working. If you try to call and have VZW add the device, it is not in their database (as of today) and they cannot add it at any level as a new activation. I went through two supervisors and two level 3 tech guys and this is where we are. They were all extremely helpful. The N6 IMEI's from GP and Motorola are listed as not available on their network, when they try and add them the "official" way.
By using an activated SIM, the phone shows up as a "non-VZW device" on your VZW account, and somehow bypasses the add to database process when you call. They told me that pic messaging definitely would not work yet nor would MMS until Google/Verizon formally launch there on VZW.
To make this work:
1. I asked VZW tech support to assign my current micro-sim number on my Galaxy Nexus to the new, non-activated nano sim from VZW
2. Took my new nano-sim with my number and booted it in the Moto X. This activated the new SIM and provisioned as an authorized device.
3. I now had a newly activated nano-sim.
4. I took the new nano-sim and booted it in the N6. This worked and the N6 was now working on VZW.
5. I took my wife's original sim and put it back in the Moto X. It booted back, connected and successfully went back to "her number" .
Click to expand...
Click to collapse
MMS works fine, they're wrong.
Sent from my Nexus 6 using XDA Free mobile app
tvtodd said:
I just received my N6 today and went through this for 90 minutes with Verizon. Here's the definitive deal (as of today).
If you bought the phone from Google Play or Motorola, you must have an activated SIM to get the phone working. If you try to call and have VZW add the device, it is not in their database (as of today) and they cannot add it at any level as a new activation. I went through two supervisors and two level 3 tech guys and this is where we are. They were all extremely helpful. The N6 IMEI's from GP and Motorola are listed as not available on their network, when they try and add them the "official" way.
By using an activated SIM, the phone shows up as a "non-VZW device" on your VZW account, and somehow bypasses the add to database process when you call. They told me that pic messaging definitely would not work yet nor would MMS until Google/Verizon formally launch there on VZW.
To make this work:
1. I asked VZW tech support to assign my current micro-sim number on my Galaxy Nexus to the new, non-activated nano sim from VZW
2. Took my new nano-sim with my number and booted it in the Moto X. This activated the new SIM and provisioned as an authorized device.
3. I now had a newly activated nano-sim.
4. I took the new nano-sim and booted it in the N6. This worked and the N6 was now working on VZW.
5. I took my wife's original sim and put it back in the Moto X. It booted back, connected and successfully went back to "her number" .
Click to expand...
Click to collapse
I didn't have to do any of this, got a nano sim, called up support, told them i needed to activate a new sim, old one was having issues. They asked for the sim number. Popped it straight into the N6, as the nano wouldn't fit in my old phone, i didn't have an adapter. Everything worked fine, didn't have to provision the sim or anything.
I just cut my sim and did a factory reset and then my phone was ready to rock!
Iphone nano Sims will not work.
I'm unsure if my problem has to do with Verizon or if I need to run a factory reset or try other options. Here's my story:
As soon as the phone arrived today, I unlocked, rooted, and flashed TWRP. No sim was in at any point since I didn't have a nano sim to use for it.
I tried cutting my Galaxy Nexus micro sim into a nano sim (apparently this works for some people), but the N6 states "no sim card - no service" so I don't think it worked.
Went to a Verizon store and got a nano sim for 28 cents, but the clerk couldn't activate it or bind it to my account since Verizon doesn't have the N6 IMEI numbers in their database. He told me to call support. Support was actually helpful, somewhat knowledgeable at least, and tried to activate the sim card over the phone.
Apparently the sim is pending activation from the phone, but I'm still getting the "no sim card - no service" errors. Does anyone know if this error means that it can't connect to the network, or if the phone thinks the sim is physically missing? There seems to be only one way to add the sim to the little tray as far as I can tell (gold face up, matched corner).
Has anyone else had similar issues? Should I try reverting (unroot/stock recovery/etc)? I'm not sure what the best approach is to activate the sim as I'm uncertain if the issue is still with Verizon or the N6.
EDIT: Everything is working now. For those of you moving from a phone with a micro sim, all you need to do is:
1. Cut the micro card down to the size of a nano
2. Drop it in your nexus6
3. Make sure wifi is off if you've already run through the setup. This was my mistake!
4. Give it a few minutes and you'll see the mobile icon flash LTE
It may help if you change your mobile network settings to LTE preferred.
Same thing happened to me. Did you try spinning the sim card around? The notched corner didn't look so much like a notch by the time I was done trimming...
Larzzzz82 said:
Same thing happened to me. Did you try spinning the sim card around? The notched corner didn't look so much like a notch by the time I was done trimming...
Click to expand...
Click to collapse
Interesting. I trimmed off all the white plastic on the left and right sides so that I can rotate it or even flip it over. Going to try a few permutations... nothing yet. That's all it took eh?
That's all it took for me. Everything works. Data, voice, sms,mms... Everything.:good:
Larzzzz82 said:
That's all it took for me. Everything works. Data, voice, sms,mms... Everything.:good:
Click to expand...
Click to collapse
Still no dice. The gold face should be face up, right? I noticed that after a few minutes the error changes to "selected network unavailable", so maybe I'm putting it in right but now its just not being registered.
So far in my experience that message means you need to nuke and repave, including userdata.....YMMV
EDIT: Probably easier to get a new SIM from VZW, thats what I did
cmh714 said:
So far in my experience that message means you need to nuke and repave, including userdata.....YMMV
EDIT: Probably easier to get a new SIM from VZW, thats what I did
Click to expand...
Click to collapse
Thanks, I'll try a factory reset. I'm only running stock... can't imagine root or custom recovery would prevent the sim from being recognized. Perhaps when you click "skip" for the sim card part of the setup it can never be reconciled.
Factory reset didn't work either. Really irritating, it looks like the N6 that shipped from the play store came with android 5.0 instead of 5.0.0 or 5.0.1... possibly a development version from months ago?
I flashed the latest 5.0.1 factory images (boot, system, radio), then flashed TWRP, then did a factory reset to wipe data. At the setup prompt when I rebooted, it still says "insert sim card".
I'm not sure what else to try. If the sim card isn't activated I can't tell if that's why it wants me to insert a card, or if it physically thinks it is missing. I may need to order a nano sim to micro sim adapter, then put that in my old gnex and activate it that way, and finally move it over to the N6.
Does anyone have any other ideas or think I may have overlooked something?
mordrukk said:
Factory reset didn't work either. Really irritating, it looks like the N6 that shipped from the play store came with android 5.0 instead of 5.0.0 or 5.0.1... possibly a development version from months ago?
Click to expand...
Click to collapse
All of the stock shipped with 5.0 so far. Not 5.0.0. 5.0.1 update notification "should" arrive after initial bootup
Contacts screen side up. It took a while to get onto the network initially. .#.#4636#.#. On the dialer opens a testing menu. There is a drop down menu, middle of the phone info page. Mine is set to lte/cdma auto
Thanks, never knew about hidden dialer apps. I set mine to the same. It's been a few hours and still no connection, so I'm going to assume the fact that the sim isn't activated is what's causing the phone to believe it's not inserted. I really need another phone to test with... if the sim card can be activated or work on another device, and still doesn't work in the N6, then it'd be a hardware problem.
Also good to know 5.0 is standard.
Update: I tried using the cut micro sim again, but this time turned wifi off. Looks like cutting the micro sim worked after all. I'm somewhat recognized by the network, but the sim used no longer maps to my account, so I'm getting a verizon webpage stating "device error" and to call customer support. I think if I can get verizon to revert changes made on my account yesterday back to the gnex with my old sim that this will work.
Moral of the story - cutting micro sim cards will work, but turn off wifi when trying to test your sim!
I'll report back once this is finally resolved. Hopefully this helps someone else.
Got it working - just had to get a new micro sim for my gnex, re-activate that device, then I was able to cut it down to nano size and load it into my nexus6. With wifi off this time, everything worked, and it connected to the network.
I've updated the original post with instructions for anyone else who might be having this problem.
Any advice would be greatly appreciated. I have searched and could not find an answer to my issue. I purchased a T-mobile variant Galaxy S6 it was stuck on the Samsung logo but I only paid $100 so I figured worst case scenario sell it for parts. I managed to get it to boot everything works except cellular service. If I remove the Sim it says "Sim Card Removed" Restart. After restart it goes immediately to No Sim Card . I insert the Sim and it says "Sim card Detected" Restart. After Restart No Sim Card???? Checked IMEI its clean, flashed stock via Odin, pulled what little hair I had left out. Any words of wisdom? Thank you in advance for your time. forgot to add no mobile networks option at all in settings?
Does the SIM card work in another phone?
yes sim card works in other phones
Could be why you paid $100 for it. If your SIM works in another phone then there is a issue with the S6 being able to read your SIM. Have a friend with T-MOBILE? Try their SIM card. You might have a picky SIM.
of coarse it's why I paid a $100 for it, no matter what I can get my money back out of it but I was hoping to be able to fix it. Tried several sim cards same thing it recognizes the card restarts no sim card. I was thinking it might be the sim card reader itself but the fact that there's no Mobile networks in settings makes me think it's software related? Oh well I guess parts on ebay here I come. Anyone need a new display LoL
Same issue
Hi there. I have exactly the same issue with an O2 unlocked S6. I used my Ee sim on it till two weeks ago when suddenly i lost all network capacity (same as you). Previously i flashed an unbranded stock firmware in order to get rid of the o2 logo (may seem stupid but that was what i did). After 2 weeks of normal use with the new rom suddenaly i couldn't give/receive calls /texts. Since, i tried wiping, flashing, advanced wiping etc but same issue. Any advice is more than appreciated.
I just bought a used Nexus 6. It works well with the sim card from my Verizon phone (Moto x 2nd gen) but I'm trying to get Project Fi to work. I have received two sim cards from them and both are not recognized at all on the Nexus 6. I know it can read sim cards because my Moto X Verizon sim card works in it. I've called Project Fi and they are no help. The phone always says "No sim Card" at the top. I read where people who were on Project Fi with a Nexus 6 and upgraded to a Nexus 6P or 5X had to get a new sim card because their old one wouldn't work. Are there two different sim versions? Maybe the one they send me is the new on and I need an older one? I'm lost. Any help would be appreciated.
Never mind, I figured it out. I am in a place with weak signals which is one of the reasons I like Project Fi for Wifi calling. Anyway, all I had to do was drive down the street and the sim message went away. I guess it needed a strong signal to the towers to configure the sim.