[Q] Nexus 6 no longer recognized by PC - Nexus 6 Q&A, Help & Troubleshooting

The last time I plugged my Nexus 6 into the computer was to root it.
All went well. However, now some time later when I plugged in my phone no response from the computer.
I have plugged it in to both a Linux and Windows 7 computer.
Any ideas?

jrswab said:
The last time I plugged my Nexus 6 into the computer was to root it.
All went well. However, now some time later when I plugged in my phone no response from the computer.
I have plugged it in to both a Linux and Windows 7 computer.
Any ideas?
Click to expand...
Click to collapse
Go to settings>storage. Then press three dots on the upper right corner. See if mtp option is checked. If it is checked and still you computer doesnt recognize your device, try installing driver.
Sent from my Nexus 6 using XDA Free mobile app

idonthavename.7 said:
Go to settings>storage. Then press three dots on the upper right corner. See if mtp option is checked. If it is checked and still you computer doesnt recognize your device, try installing driver.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
MTP is checked I am reinstalling the "Google USB Driver" now from the SDK

idonthavename.7 said:
Go to settings>storage. Then press three dots on the upper right corner. See if mtp option is checked. If it is checked and still you computer doesnt recognize your device, try installing driver.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Ugh... Still nothing

Well I grabbed the Motorola cable to see if that would help and by golly it did!
Not sure why a standard Monoprice micro usb cable was not working...

jrswab said:
Well I grabbed the Motorola cable to see if that would help and by golly it did!
Not sure why a standard Monoprice micro usb cable was not working...
Click to expand...
Click to collapse
Something Motorola cables. Really solid but simple design. I'm still using the Motorola cable and charger from my atrix.
Sent from my A0001

Related

My N1 and Windows 7(No connection while USB mode)

It seems that when I try to connect my n1 to my CPU, my CPU can not recognize my n1 SD card while its in USB mode.
I am currently running window 7 32b. I thought it was my windows that was faulty so reformat my CPU with fresh copy of windows. However that was not the case. So I tried my other computer running windows XP and it picks up the SD card instantly. So I tried a new SD card in my N1 tried it again. Didn't work. I am confused. Everytime I need to transfer files from my CPU to my n1 I have to pull out the SD card. Its strange. All the drives were installed correctly but it will not detect. Other CPU will detect. Is anyone having this issue with windows 7 on your computer. I wan to fix this. Its really getting annoying. Please if you guys have any ideas let me know. I even called HTC and they figured out its my CPU not the phone. And I agree. It works on other windows but not my windows 7.
Sent from my Nexus One using XDA App
Make sure usb debugging is checked marked before trying to mount....See if that works
Sent from my Nexus One using XDA App
USB debugging works fine. I am able to use adb commands. Funny thing is phone thinks its in USB mode. There's got to be some driver issue or something. Drivin me crazy.
Sent from my Nexus One using XDA App
If all else fails...get one of those WiFi file transfer apps. Way, Way, Way faster than transfering through the USB cord on the N1 (tops out at 2mbps).
SiNJiN76 said:
If all else fails...get one of those WiFi file transfer apps. Way, Way, Way faster than transfering through the USB cord on the N1 (tops out at 2mbps).
Click to expand...
Click to collapse
What's the app call? Yeah I can't find what's wrong. Spent three hours. This sucks.
Sent from my Nexus One using XDA App
Try Websharing. That's what I use.
Thx I will give it a try.
Sent from my Nexus One using XDA App
Try another PC. My Home PC that I built used to recognize it... then stopped... then wouldn't for weeks... and just the other day I noticed it found it (after a minute).
Today on my netbook (EeePC 1000HE) it gave me fits a few times before coming up.
Nothing really changed on my Home PC really and USB sticks would read just fine, but not my N1. I know I reset the thing many times without success so finding it working was surprising.
One thing I use are my existing mini-usb cables and I picked up these little mini-micro usb converters. Perhaps those are flaky?
cdtan99 said:
Try Websharing. That's what I use.
Click to expand...
Click to collapse
Yup, that's the one I use.
Pushed Here From My N1

USB Debugging mode

So I'm having an issue connecting my captivate to my Windows 7 64bit machine. (Seems to be a common problem) I've installed the drivers from the posts on these forums. I have changed the USB settings to Mass storage also. If I plug my phone in, Windows will "sometimes" recognize it and the internal and external SD will show up in "My Computer" This only happens sometimes and moving the plug to other USB ports gets it to recognize. I'm then able to mount and everything works fine. But the problem I'm having is USB debugging mode. Any time I have this turned on and plug my phone in, Windows will "attempt" to install a driver but after awhile fail. I've tried to manually install the drivers but no luck. Anyone know why just USB debugging will not work? I tried it on my friends computer who has the exact same version of Windows and the exact same drivers for the phone and it works find every time I plug it in, USB debugging or not. So strange.
Thanks
Try a different USB port on your PC.
Sent from my SAMSUNG-SGH-I897 using XDA App
Rhiannon224 said:
Try a different USB port on your PC.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Ok so got it working with the back USB port... so strange that I have to do that. Is this something that will be fixed in the future?
zerrikan said:
Ok so got it working with the back USB port... so strange that I have to do that. Is this something that will be fixed in the future?
Click to expand...
Click to collapse
I don't think anyone knows where the problem lies. Seems more likely it is the PC or a windows 7 x64 issue.

My phone isn't bringing up the mount option?

Well, when I plug my phone into either my ps3 or computer the phone will recognize that it is in USB, but in the pulldown menu it gives me no option to mount it. What would cause this? I tried restarting my phone, but that didn't help.
Sent from my SAMSUNG-SGH-I897 using XDA App
Settings -> Application -> USB Settings -> Ask on Connect
As long as your pc doesnt display a message telling you the device has malfunctioned and windows doesnt recognize it its more than likely configuration issue with your phone.
the usb connection interface is wonky and Ive replaced one phone already because it failed completeley.
Good luck hope this helps.
I don't think that would have fixed it anyway. It recognized that it was connected in mass storage, but it just didn't give me the option to mount it for some reason. Anyway, I got it to recognize it after I kept switching mass storage on and off
Sent from my SAMSUNG-SGH-I897 using XDA App
That's what I've always had to do with mine. Seems yo work fine everytime.
yentlequible said:
I don't think that would have fixed it anyway. It recognized that it was connected in mass storage, but it just didn't give me the option to mount it for some reason. Anyway, I got it to recognize it after I kept switching mass storage on and off
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Sent from my SGH-I897 using XDA App
You never mentioned you had USB debugging enabled? Did you?
I am using a Custom ROM and from time to time my computer doesn't recognize that I have connected my phone via USB. I usually can be sure on my Computer Explorer isn't opened then disconnect and re connect USB cable. Also if my phone has been connected and I haven't Mounted and phone "goes to sleep". I have to disconnect USB,Wake the phone and then connect USB and immediately Mount.
flashman2002 said:
You never mentioned you had USB debugging enabled? Did you?
Click to expand...
Click to collapse
I tried it with debugging on and off...
RonH54 said:
I am using a Custom ROM and from time to time my computer doesn't recognize that I have connected my phone via USB. I usually can be sure on my Computer Explorer isn't opened then disconnect and re connect USB cable. Also if my phone has been connected and I haven't Mounted and phone "goes to sleep". I have to disconnect USB,Wake the phone and then connect USB and immediately Mount.
Click to expand...
Click to collapse
It wasn't my computers problem though, thats the thing... It was something with the phone. I still don't know exactly what is causing it, but this is not the first time it has happened.

One solution for Android device not showing in Windows Explorer

This is a quick tip for people with Windows XP who do not see their USB connected Android device in Explorer.
I had the correct cable, MTP mode enabled, the latest USB drivers and the computer was recognizing my phone as
an MTP device but it wasn't showing in Windows Explorer.
It turns out the problem is that the MTP protocol came after Windows XP so it needs to be installed.
The only way to do that is to install the Windows Media Player 10 or newer.
Was USB debugging enabled? I disabled it and it shower up right away.
Sent from my Nexus 4 using xda premium
Okay.
pandamaja said:
Was USB debugging enabled? I disabled it and it shower up right away.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
This particular problem was there with and without USB Debugging.
I also had trouble installing the driver with USB Debbuging turned on.
My problem is that I had manually disabled Windows Media Player years a go because I hate it that much.
I posted this to give people in my situation the heads-up because it took me forever to figure it out.
InvalidUsername said:
Okay.
Click to expand...
Click to collapse
To the ignore list you go.
Sent from my Galaxy Nexus

phone will not conect to computer

ok so I have a problem with my phone it is rooted with root delavega and every thing was fine took the over the air update again everything was fine, at some point in the last couple of days it stopped charging. I have to pull the battery and then it will charge fine. Tonight I discovered that it will not connect to the computer it will charge but will not show that it is connected to the computer. I tried a factory reset still the same. I have tried different computers nothing seems to be working at this point I do not know what to do any one have any ideas.
jjr3211 said:
ok so I have a problem with my phone it is rooted with root delavega and every thing was fine took the over the air update again everything was fine, at some point in the last couple of days it stopped charging. I have to pull the battery and then it will charge fine. Tonight I discovered that it will not connect to the computer it will charge but will not show that it is connected to the computer. I tried a factory reset still the same. I have tried different computers nothing seems to be working at this point I do not know what to do any one have any ideas.
Click to expand...
Click to collapse
I have found that using the cable that came with the phone doesn't work for me to do anything but charge the phone on the computer but if I use a regular USB cable it connects to the computer with no issue if your computer doesn't support USB 3.0 then you will have that issue
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
dreDrennon1 said:
I have found that using the cable that came with the phone doesn't work for me to do anything but charge the phone on the computer but if I use a regular USB cable it connects to the computer with no issue if your computer doesn't support USB 3.0 then you will have that issue
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
well I just tried that and still no luck
Odin will not even detect the phone so I really have no idea what is wrong with it at this point.
Dose anyone have any ideas on what to do I am at a loss right now. If I remove super user and factory reset will it remove custom logo
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
What are you trying to do with it connected to the computer? Airdroid allows me to connect over wifi and I can transfer files that way.
Sent from my SAMSUNG-SM-N900A using Tapatalk
If no cable you try shows the phone connected to the computer, use a very strong light and a magnifying glass to inspect the microUSB port that a regular (not the 3.0) cable connects to. The center bar shouldn't be bent up or down, it shouldn't be touching the metal shell and there shouldn't be any tiny dirt particles in there. Those - and the cable having only 2 charging wires and no data wires - are the most common causes of problems with the microUSB port.
dreDrennon1 said:
I have found that using the cable that came with the phone doesn't work for me to do anything but charge the phone on the computer but if I use a regular USB cable it connects to the computer with no issue if your computer doesn't support USB 3.0 then you will have that issue
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I wonder if you might be having an issue with your cable then, or possibly the USB on your computer? I use the included USB 3.0 cable for both charging from the wall plug and connecting to the computer, and both work flawlessly. Wall plug charges nice and fast, and even though my computer has only USB 2.0, I have never once had the computer not recognize the phone and not be able to transfer data between the two. I actually get faster data speed transfers with the 3.0 cable than with older USB cables.
Sent from my SM-N900W8 using xda app-developers app
It was actually a defective phone
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
jjr3211 said:
ok so I have a problem with my phone it is rooted with root delavega and every thing was fine took the over the air update again everything was fine, at some point in the last couple of days it stopped charging. I have to pull the battery and then it will charge fine. Tonight I discovered that it will not connect to the computer it will charge but will not show that it is connected to the computer. I tried a factory reset still the same. I have tried different computers nothing seems to be working at this point I do not know what to do any one have any ideas.
Click to expand...
Click to collapse
What OS is your computer? Mac or windows? And have you installed the correct drivers?
sent from my Samsung Galaxy Note 3 (AT&T)

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