Problem with camera/OIS - Nexus 6 Q&A, Help & Troubleshooting

Does anyone alse have problem with the camera?
The imagine in my screen never stops from moving, and if I take a look at the back sensor I can clearly see that it's moving. I think that this is the OIS not working properly.
Here's a video recorderd from my Nexus 6:
https://www.facebook.com/video.php?v=10152618802728918

a very few others had this issue as well, get it exchanged, quickly!

Exact same problem here. agree with poster above, get that exchanged, thats what i plan on doing too.

Turbo4V said:
Exact same problem here. agree with poster above, get that exchanged, thats what i plan on doing too.
Click to expand...
Click to collapse
Did you try an hard reset?
I'm quite sure it's an hardware problem but right now I can't reset my phone.

Ya, did a factory reset, no change here.

Related

Weird problem!

When I receive I call it's all squashed together like this, how can I fix it???
iamflamez said:
When I receive I call it's all squashed together like this, how can I fix it???
Click to expand...
Click to collapse
Try cleanin data of dialer...
Meni30 said:
Try cleanin data of dialer...
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Click to collapse
I tried that, its really strange, feels weird trying to answer the phone now as well
iamflamez said:
I tried that, its really strange, feels weird trying to answer the phone now as well
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Click to collapse
Delete the picture of the contact and see if still the same. Or call from your home and see if still the problem, if not probably the picture compromise the resolution.
The picture used to be normal, no matter who phones me now it's squashed lol!
Maybe a factory reset will help.

touch problems, starts zooming instead of scrolling

It doesn't matter if I have stockrom or custom (as we speak iHackers stockrom 1.1) the touch drives me crazy.. For an example when I surf on the Web and want to scroll down it works time to time then suddenly when I press my finger on screen it locks on that spot and start zooming page instead.
Exact same problem with the Facebook app.. Some setting? Would really like to disable it. If it's possible.
colors said:
It doesn't matter if I have stockrom or custom (as we speak iHackers stockrom 1.1) the touch drives me crazy.. For an example when I surf on the Web and want to scroll down it works time to time then suddenly when I press my finger on screen it locks on that spot and start zooming page instead.
Exact same problem with the Facebook app.. Some setting? Would really like to disable it. If it's possible.
Click to expand...
Click to collapse
There's already a thread dedicated to the touch issues if you search a bit. In my opinion it's a hardware issue. I think it has something to do with a short somewhere between the case and screen.
Look here: http://forum.xda-developers.com/showthread.php?p=47791462
There is no need for forum members to start a new thread about the same issue every day. You could have posted your question in any of these 4 threads that discuss the exact same issue.
here
here
here
or
here
And to answer your question, it isn't a setting and it isn't related to any specific apps. It's a widspread issue that affects a lot of Z1's and while there are many suspicions, there isn't any confirmation whether it's a hardware or software problem. A Sony rep called Rickard has posted about a fix that is coming in the next software update here but it remains to be seen if that fix actually works.
Right now the best advice we can give you is to take your Z1 to the place you purchased it from and ask them to get it repaired or replace it with a new one under warranty.
akselic said:
There is no need for forum members to start a new thread about the same issue every day. You could have posted your question in any of these 4 threads that discuss the exact same issue.
here
here
here
or
here
And to answer your question, it isn't a setting and it isn't related to any specific apps. It's a widspread issue that affects a lot of Z1's and while there are many suspicions, there isn't any confirmation whether it's a hardware or software problem. A Sony rep called Rickard has posted about a fix that is coming in the next software update here but it remains to be seen if that fix actually works.
Right now the best advice we can give you is to take your Z1 to the place you purchased it from and ask them to get it repaired or replace it with a new one under warranty.
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Click to collapse
Sorry but when I typed "touch problem" in title, nothing showed in z1 forum..
That's why I did my own thread.
colors said:
Sorry but when I typed "touch problem" in title, nothing showed in z1 forum..
That's why I did my own thread.
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Click to collapse
Welocome aboard with the Touch Screen Issues. (just kidding, I know its not happy time)
BTW, return your phone to the Store where you bought it to repair or replace via warranty. It's 100% faulty device.
eclyptos said:
Welocome aboard with the Touch Screen Issues. (just kidding, I know its not happy time)
BTW, return your phone to the Store where you bought it to repair or replace via warranty. It's 100% faulty device.
Click to expand...
Click to collapse
Dude have you seen the latest leak of Sirius in XB? Maybe what the sony rep is saying a fix will come is that they will port the glove mode to the z1
brapicoco said:
Dude have you seen the latest leak of Sirius in XB? Maybe what the sony rep is saying a fix will come is that they will port the glove mode to the z1
Click to expand...
Click to collapse
I didn't. Do you have the link? I think they are aware now of this problem and they try to fix it, I hope so, but for the solution we still waiting.
Mine did the same thing, I tried rebooting it and the problem went away for a day or so, so now I use an auto reboot to reboot every morning at 3am. Done this for three weeks now and the problem has vanished.
Kirkymole said:
Mine did the same thing, I tried rebooting it and the problem went away for a day or so, so now I use an auto reboot to reboot every morning at 3am. Done this for three weeks now and the problem has vanished.
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Click to collapse
I am glad you solved the problem but this should not happen in first place.
eclyptos said:
I am glad you solved the problem but this should not happen in first place.
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Click to collapse
I totally agree, Sony dropped the failbomb on this. I just hope my method solves the problem for other people too.
i am also experiencing this problem, just after upgrading to 4.3.
on 4.2 it never happened to me.
UserAr said:
i am also experiencing this problem, just after upgrading to 4.3.
on 4.2 it never happened to me.
Click to expand...
Click to collapse
Maybe on 4.2 you didn't know how to reproduce it but if you want to know my touch screen get worse after upgrade to .290 so you are not the only one.
sing cardasal
eclyptos said:
Maybe on 4.2 you didn't know how to reproduce it but if you want to know my touch screen get worse after upgrade to .290 so you are not the only one.
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Click to collapse
i don't have any other touch screen issue other than the zooming instead of scrolling thing. never experienced any issue on 4.2
UserAr said:
i don't have any other touch screen issue other than the zooming instead of scrolling thing. never experienced any issue on 4.2
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Click to collapse
It's the same. Touch screen do not recognize the movement of the finger but it do like you will just touch it one time, touch screen problem. Had problem even on scrolling pages.
eclyptos said:
It's the same. Touch screen do not recognize the movement of the finger but it do like you will just touch it one time, touch screen problem. Had problem even on scrolling pages.
Click to expand...
Click to collapse
correct, also when long pressing you can see that the screen fails to recognize the touch after a few seconds. really annoying when playing games.
BTW @eclyptos did you got your phone back?
brapicoco said:
BTW @eclyptos did you got your phone back?
Click to expand...
Click to collapse
Not yet, by the end of January I will know something.
eclyptos said:
Not yet, by the end of January I will know something.
Click to expand...
Click to collapse
Just leave us a message here on what will be the outcome of the repair. I'm losing hope here..
brapicoco said:
Just leave us a message here on what will be the outcome of the repair. I'm losing hope here..
Click to expand...
Click to collapse
Sure, when mine Z1 come back or I will find something I will spread all over the xda!

Problem with sound in vibrator, anyone else?

Well I have already my Z1 since almost 9~10 months, I love it, so far I'm very comfortable with it, but after all this time it start to make a strange sound with the vibrator (do it randomly, sometimes when I'm just writing something with the keyboard, get a notification and so on....)
I recorded and it sounds very crearly:
You can hear the normal sound the vibrator will do and sometimes a rare sound, I dont know the exact word to describe it, I have already taken to telcel service (the carrier here, they send it to sony) and already (according to them) replace the vibrator, and the main board (I dont know if it is correct to say the "main board", I have another IMEI number from the original I have , but it is still the same phone, same scratches )
It still make this noise, I dont remember that in the beginning make this noise, and its a little annoying sometimes
I want to know if someone has this problem too, I search a little in the forum but I dont see anyone else with this problem :crying:
jacker60 said:
Well I have already my Z1 since almost 9~10 months, I love it, so far I'm very comfortable with it, but after all this time it start to make a strange sound with the vibrator (do it randomly, sometimes when I'm just writing something with the keyboard, get a notification and so on....)
I recorded and it sounds very crearly:
You can hear the normal sound the vibrator will do and sometimes a rare sound, I dont know the exact word to describe it, I have already taken to telcel service (the carrier here, they send it to sony) and already (according to them) replace the vibrator, and the main board (I dont know if it is correct to say the "main board", I have another IMEI number from the original I have , but it is still the same phone, same scratches )
It still make this noise, I dont remember that in the beginning make this noise, and its a little annoying sometimes
I want to know if someone has this problem too, I search a little in the forum but I dont see anyone else with this problem :crying:
Click to expand...
Click to collapse
Hi,
Check this post ...
http://forum.xda-developers.com/showthread.php?p=56152393#post56152393
@soka said:
Hi,
Check this post ...
http://forum.xda-developers.com/showthread.php?p=56152393#post56152393
Click to expand...
Click to collapse
Thanks, it seems like a common problem now that I read that post, the problem at least with mine its that even after they change the parts it still make the sound
jacker60 said:
Thanks, it seems like a common problem now that I read that post, the problem at least with mine its that even after they change the parts it still make the sound
Click to expand...
Click to collapse
I have job, and repair sheets which they claimed to have carried out. Including changing the vibrator. ( one Techie , also stating the vibrator was outta place ), nothing fixed it.
This is after 5 or 6 attempts trying to fix it.
Had to threaten them with legal action , to get it completely replaced. So far so good with the replacement , no sign of trouble.
@soka said:
I have job, and repair sheets which they claimed to have carried out. Including changing the vibrator. ( one Techie , also stating the vibrator was outta place ), nothing fixed it.
This is after 5 or 6 attempts trying to fix it.
Had to threaten them with legal action , to get it completely replaced. So far so good with the replacement , no sign of trouble.
Click to expand...
Click to collapse
Really? well it sound like you was without your Z1 like a month or more, I just have 3 weeks lost so far, but I dont want to waste more time, well I hope this time they said that a replacement is the solution, otherwise I will tell them the same about take legal actions (I have already think about it, but I'm just trying to be patience) I really hope this get fixed ASAP! its horrible not have how to communicate
jacker60 said:
Really? well it sound like you was without your Z1 like a month or more, I just have 3 weeks lost so far, but I dont want to waste more time, well I hope this time they said that a replacement is the solution, otherwise I will tell them the same about take legal actions (I have already think about it, but I'm just trying to be patience) I really hope this get fixed ASAP! its horrible not have how to communicate
Click to expand...
Click to collapse
Try two months... that's the amount of time it took them to try and fix it. Had no patience by the end of that bro.... wish you the best , sure everything will be sorted out.
Had the same Problem, turned it in, vibrator exchanged, problem fixed. No charge because of guarantee.
minifamilie said:
Had the same Problem, turned it in, vibrator exchanged, problem fixed. No charge because of guarantee.
Click to expand...
Click to collapse
They had change me the vibrator, that doesn't resolve the problem

[SOLVED] Speakers suddenly dead!

Hello,
Both the earpiece and the other speaker suddenly stopped working on my nexus 6. I am suspecting it is a hardware issue since I performed a hard reset but the issue still persists. The odd thing is that both the earpiece and the speaker are affected at the same time. Are they connected to each other?
Is there any way I can make sure that this is indeed a hardware issue before cracking open the phone?
Thanks
backslashV said:
Hello,
Both the earpiece and the other speaker suddenly stopped working on my nexus 6. I am suspecting it is a hardware issue since I performed a hard reset but the issue still persists.
Is there any way I can make sure that this is indeed a hardware issue before cracking open the phone?
Thanks
Click to expand...
Click to collapse
Hello had the same bug super user app libs was away no root from here to now did nothing.reflashed super su, without​ super user app like supersu or magisk it dont work for me. hope i can help.
Another question, some times i turn on my display an for 3 sec i had more than max brightness, like a sun, no auto adjust always 20%, may the old nexus now die hard, hope not
Before I opened the phone, I'd boot to safe mode and see if things work. If they do, reboot and see if the problem comes back. Booting into safe mode disables all unnecessary apps, clears caches and resets settings to default. Sometimes that resolves your problem and on reboot things are working again.
ktmom said:
Before I opened the phone, I'd boot to safe mode and see if things work. If they do, reboot and see if the problem comes back. Booting into safe mode disables all unnecessary apps, clears caches and resets settings to default. Sometimes that resolves your problem and on reboot things are working again.
Click to expand...
Click to collapse
Thank you for your response. I forgot to mention I already booted to safe mode but it didn't make a difference.
backslashV said:
Thank you for your response. I forgot to mention I already booted to safe mode but it didn't make a difference.
Click to expand...
Click to collapse
So I guess it sounds like hardware. You might take s close look and see if there is damage/dirt in the jack making the device think the headphones are connected. The pin is easily bent and wears so it's probably just that. ifixit has a repair guide.
Alternatively, you might consider Bluetooth headphones [emoji4]
ktmom said:
So I guess it sounds like hardware. You might take s close look and see if there is damage/dirt in the jack making the device think the headphones are connected. The pin is easily bent and wears so it's probably just that. ifixit has a repair guide.
Alternatively, you might consider Bluetooth headphones [emoji4]
Click to expand...
Click to collapse
Thanks. I don't think it's the jack issue because I installed an app that shows a headphone icon in the status bar when a headphone is plugged in and it doesn't show it when nothing is connected.
Do you know why both speakers ceased functioning at the same time AND if there is a way for me to direct audio to only one of them, either the earpiece or the speaker, to see if one or both
are dead?
wow. I reverted back to an earlier build from Feb and now it's working. Very interesting.
speakers
backslashV said:
Hello,
Both the earpiece and the other speaker suddenly stopped working on my nexus 6. I am suspecting it is a hardware issue since I performed a hard reset but the issue still persists. The odd thing is that both the earpiece and the speaker are affected at the same time. Are they connected to each other?
Is there any way I can make sure that this is indeed a hardware issue before cracking open the phone?
Thanks
Click to expand...
Click to collapse
First, sorry to hear about your problem. But, I am actually happy to see this up at xda. Tell you why. I purchased a uesd nexus 6 from a seller on ebay. Description was everythings works. Pics showed it was in excellent condition.
Problem was when it arrived. I discovered the top speaker was trash. Total robot like voice. Of course seller denied any knowledge of it. My option was to return it to him. But judging from the way he spoke to me. I could tell it was going to be a fight. There is no way he did not know about this. I wound up eating the phone and am currently awaiting a new top speaker. So, please dont forget to ask about speakers if buying used. My concern was body and screen. I never thought to ask about speakers and I never thought there would be crooks like him. Wrong...
backslashV said:
wow. I reverted back to an earlier build from Feb and now it's working. Very interesting.
Click to expand...
Click to collapse
It is interesting. Is it possible you had a mismatch between kernel and security updates? "Newer" kernel on "older" ROM? Or vice versa. The difference doesn't have to be more than one has a security update that the other didn't.
ktmom said:
It is interesting. Is it possible you had a mismatch between kernel and security updates? "Newer" kernel on "older" ROM? Or vice versa. The difference doesn't have to be more than one has a security update that the other didn't.
Click to expand...
Click to collapse
More like mismatched or corrupted libs or drivers
Know this is an older thread, but just figured I'd post what I found regarding a similar issue I had. My phone basically took a 3 second dunk in the sink. Everything seemed fine the first hour or two, then the speakers stopped working. However, it seems like the speakers failing is some kind of water damage failsafe or something. The solution is just to turn your phone off and on around 5 times (I can't remember the exact number, but once or twice won't cut it), and you will have the speakers return to normal. Not sure if the OP had the same issue, but just an idea in case something similar happens to others.
Bumping an old thread but I had this same issue and had to flash back to previous builds. I stopped updating my phone around Jan/Feb. Tried to update to the Aug 7.1.1 build and the same thing happened again. I didn't try the turn on and off 5+ times, I'm just once again restoring my Jan/Feb build.
Can anyone else confirm this "fix" or has this same problem?
I'd boot to safe mode first. If it works then, it has something to do with an app, your app restore process or something like that.

Screen/GPU problem on my Rog 3 - Need advice

Hi guys,
I just bought an Asus Rog 3 in "used like new condition" and I am experiencing glitches on my screen. Here is a screen recording of a site I experienced this at its worst:
This also happens if I am on a video call and at the same time I am browsing on google.com
I've also experienced this (in a minor way) while playing Call of Duty. Is it a minor glitch? Can it be corrected via a software update or is this a hardware problem? Is it a settings issue? Do I need to send the phone back?
Any help is appreciated.
Is the question really serious?
YeepYeep said:
Is the question really serious?
Click to expand...
Click to collapse
Why would it not be?
bonfilet said:
Why would it not be?
Click to expand...
Click to collapse
Okay, to be honest this don't look like a software issue.
Or something that can be fixed with an update. It looks like an hardware failure.
YeepYeep said:
Okay, to be honest this don't look like a software issue.
Or something that can be fixed with an update. It looks like an hardware failure.
Click to expand...
Click to collapse
If it were hardware failure then the screen recorder would not pick it up. not ruling hardware out completely but it is a software problem
If a clean flash using the unbrick firmware does not correct the problem definitely send it back
I factory reset it and I can't seem to find the glitch again. I video called for 20 minutes and browsed at the same time and nothing happened. I just hope nothing comes up in the future because of this.
Shouldnt, if it hasnt happened since the factory reset you should be in the clear.... software issue like I said.

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