Hello,
Both the earpiece and the other speaker suddenly stopped working on my nexus 6. I am suspecting it is a hardware issue since I performed a hard reset but the issue still persists. The odd thing is that both the earpiece and the speaker are affected at the same time. Are they connected to each other?
Is there any way I can make sure that this is indeed a hardware issue before cracking open the phone?
Thanks
backslashV said:
Hello,
Both the earpiece and the other speaker suddenly stopped working on my nexus 6. I am suspecting it is a hardware issue since I performed a hard reset but the issue still persists.
Is there any way I can make sure that this is indeed a hardware issue before cracking open the phone?
Thanks
Click to expand...
Click to collapse
Hello had the same bug super user app libs was away no root from here to now did nothing.reflashed super su, without​ super user app like supersu or magisk it dont work for me. hope i can help.
Another question, some times i turn on my display an for 3 sec i had more than max brightness, like a sun, no auto adjust always 20%, may the old nexus now die hard, hope not
Before I opened the phone, I'd boot to safe mode and see if things work. If they do, reboot and see if the problem comes back. Booting into safe mode disables all unnecessary apps, clears caches and resets settings to default. Sometimes that resolves your problem and on reboot things are working again.
ktmom said:
Before I opened the phone, I'd boot to safe mode and see if things work. If they do, reboot and see if the problem comes back. Booting into safe mode disables all unnecessary apps, clears caches and resets settings to default. Sometimes that resolves your problem and on reboot things are working again.
Click to expand...
Click to collapse
Thank you for your response. I forgot to mention I already booted to safe mode but it didn't make a difference.
backslashV said:
Thank you for your response. I forgot to mention I already booted to safe mode but it didn't make a difference.
Click to expand...
Click to collapse
So I guess it sounds like hardware. You might take s close look and see if there is damage/dirt in the jack making the device think the headphones are connected. The pin is easily bent and wears so it's probably just that. ifixit has a repair guide.
Alternatively, you might consider Bluetooth headphones [emoji4]
ktmom said:
So I guess it sounds like hardware. You might take s close look and see if there is damage/dirt in the jack making the device think the headphones are connected. The pin is easily bent and wears so it's probably just that. ifixit has a repair guide.
Alternatively, you might consider Bluetooth headphones [emoji4]
Click to expand...
Click to collapse
Thanks. I don't think it's the jack issue because I installed an app that shows a headphone icon in the status bar when a headphone is plugged in and it doesn't show it when nothing is connected.
Do you know why both speakers ceased functioning at the same time AND if there is a way for me to direct audio to only one of them, either the earpiece or the speaker, to see if one or both
are dead?
wow. I reverted back to an earlier build from Feb and now it's working. Very interesting.
speakers
backslashV said:
Hello,
Both the earpiece and the other speaker suddenly stopped working on my nexus 6. I am suspecting it is a hardware issue since I performed a hard reset but the issue still persists. The odd thing is that both the earpiece and the speaker are affected at the same time. Are they connected to each other?
Is there any way I can make sure that this is indeed a hardware issue before cracking open the phone?
Thanks
Click to expand...
Click to collapse
First, sorry to hear about your problem. But, I am actually happy to see this up at xda. Tell you why. I purchased a uesd nexus 6 from a seller on ebay. Description was everythings works. Pics showed it was in excellent condition.
Problem was when it arrived. I discovered the top speaker was trash. Total robot like voice. Of course seller denied any knowledge of it. My option was to return it to him. But judging from the way he spoke to me. I could tell it was going to be a fight. There is no way he did not know about this. I wound up eating the phone and am currently awaiting a new top speaker. So, please dont forget to ask about speakers if buying used. My concern was body and screen. I never thought to ask about speakers and I never thought there would be crooks like him. Wrong...
backslashV said:
wow. I reverted back to an earlier build from Feb and now it's working. Very interesting.
Click to expand...
Click to collapse
It is interesting. Is it possible you had a mismatch between kernel and security updates? "Newer" kernel on "older" ROM? Or vice versa. The difference doesn't have to be more than one has a security update that the other didn't.
ktmom said:
It is interesting. Is it possible you had a mismatch between kernel and security updates? "Newer" kernel on "older" ROM? Or vice versa. The difference doesn't have to be more than one has a security update that the other didn't.
Click to expand...
Click to collapse
More like mismatched or corrupted libs or drivers
Know this is an older thread, but just figured I'd post what I found regarding a similar issue I had. My phone basically took a 3 second dunk in the sink. Everything seemed fine the first hour or two, then the speakers stopped working. However, it seems like the speakers failing is some kind of water damage failsafe or something. The solution is just to turn your phone off and on around 5 times (I can't remember the exact number, but once or twice won't cut it), and you will have the speakers return to normal. Not sure if the OP had the same issue, but just an idea in case something similar happens to others.
Bumping an old thread but I had this same issue and had to flash back to previous builds. I stopped updating my phone around Jan/Feb. Tried to update to the Aug 7.1.1 build and the same thing happened again. I didn't try the turn on and off 5+ times, I'm just once again restoring my Jan/Feb build.
Can anyone else confirm this "fix" or has this same problem?
I'd boot to safe mode first. If it works then, it has something to do with an app, your app restore process or something like that.
Related
Today my phone randomly stopped sending sound through the normal speaker on the front, and the sensors there dont work either anymore. Everything was jolly around 3, when i made a call. Then later at 8 pm i got in the car and turned on pandora plugged into the audio jack.
When i got home, no sound in the earpiece when i made or recieved calls, I also noticed that the screen wasn't turning off when it was up against my ear like it normally did.
I noticed it was being very laggy with response to the sensor last week some time.
I've pulled the battery, did a clean install of my ROM again, (firefly) flicked the back of it, rebooted many times, charge it up, shook it violently, nothing seems to work.
Sound comes out of everywhere else on the phone with no troubles. The sensor no longer works at all, it's set to auto bright and now it will never change.
I've also tried doing a factory data wipe, and a data wipe in CWM recovery.
Craptivate is fail again.
Anyone have any experience with both the speaker AND the sensor being out at the same time
Sounds like faulty hardware...flash to stock. If it's still broke get a replacement...
Man, if motoblur wasn't such garbage i'd get an atrix. Maybe i'll switch to tmobile and get the G2x
What's best way to flash back to stock, odin?
Yup. thor's father.
joshka89 said:
Man, if motoblur wasn't such garbage i'd get an atrix. Maybe i'll switch to tmobile and get the G2x
Click to expand...
Click to collapse
Get a launcher.
sepherian said:
Get a launcher.
Click to expand...
Click to collapse
won't change the terrible way it stores contact information or all the junk in it.
Are there any ROMs for it yet? It's still pretty new but I thought I heard something about one
Had this same problem. I was about to reflash but stumbled on the solution. For some reason the phone got stuck in headphone mode. Anyway, when in call simply mute then un-mute. Hope this works for you.
Hi,
I'm unable to use my microphone on my Phone. When I call someone they can't hear my voice. When I launch the Google Search Mic, it doesn't detect any sound unless I scream or hit the phone, but the gray circle isn't big (meaning its not picking up too much sound). However, when I run the diagnostics tool within settings, I can hear even whispering.
This issue started since a few days ago. I was at a pool party and had the phone in my pocket. All ports were sealed, phone ON. I was recording audio at the time. I went in through the shallow end and I realized I had my phone in my pocket, 5 mins later. My phone was OFF when I pulled it out. When I powered it back ON after getting a towel to dry it, it did some weird sequence ( SONY logo, then picture of a triangle with a wrench and screwdriver inside). I had to hold the Power + Volume up to get out of it. I powered it back on and it booted into the OS, surprisingly. I found there were no problems...except for the mic. I dried my phone and all, no water internally.
Just yesterday I restarted my phone to clear out some RAM. I notice it was doing this weird sequence again, except that time instead of the triangle with a wrench it was a picture of android, progress bar on the bottom. It rebooted again to the OS, nothing's different.
Here's my configuration:
-STOCK 14.1.G.0.534
-C6903
-No Warranty
-Locked bootloader
-No Root, recoveries, and busybox
I flashed everything to defaults using SUS to see if it's a software problem, but that didn't fix it. I factory reset and it didn't work. What can I do to fix this? Is there an app I can download to amplify the mic (or file)?
Using Earbuds fixes the issue. But I don't prefer it attached to my phone all the time.
Flash and Update to the latest Firmware and check is the problem persist, wipe everything. If you do not want the latest FW then Update to JB 4.3 FW .136. It doing crazy so I will recommend to upgrade and wipe all. if then the problem still there and it still go out of software then I will start think about something worse than just a Software problem.
eclyptos said:
Flash and Update to the latest Firmware and check is the problem persist, wipe everything. If you do not want the latest FW then Update to JB 4.3 FW .136. It doing crazy so I will recommend to upgrade and wipe all. if then the problem still there and it still go out of software then I will start think about something worse than just a Software problem.
Click to expand...
Click to collapse
I forgot to mention on my post: When I use Speaker phone the mic works. I turned off the Mic suppression and tried with speaker phone off, but nothing.
I'm upgrading the phone to latest atm, will report back.
Upgrade did not help me.
Isn't there 2 mics on this phone? Maybe 1 of them broke...not sure.
Is this a hardware issue?
eclyptos said:
if then the problem still there and it still go out of software then I will start think about something worse than just a Software problem.
Click to expand...
Click to collapse
I looked at the service manual and saw there are two mics: one on the top at the back of the phone, and one on the bottom inside the speaker. I used Audacity to generate a mid-high range frequency of sound. I connected earbuds to my laptop and put the ends to the mics. The mic on the top back of the phone picks up sound. The mic inside of the speaker doesn't.
EDIT: Started the service menu. Secondary mic is ok, primary mic broken.
I'm convinced this is a Hardware issue. If I send my phone to Sony to service the primary microphone, how much will it cost, minus the inspection fee? Estimates are ok.
kentexcitebot said:
EDIT: Started the service menu. Secondary mic is ok, primary mic broken.
I'm convinced this is a Hardware issue. If I send my phone to Sony to service the primary microphone, how much will it cost, minus the inspection fee? Estimates are ok.
Click to expand...
Click to collapse
No body can tell. Just ask them.
So, fist time post.
Anyway, a friend of mine gave me his Flex the other day. He was upset because he couldn't get the sound/audio to work and no one could hear him on his end, showing his mic wasn't working (first time this has happened). After tinkering around for a bit (cleaning over and over), trying everything I could, even downgrading it from 4.4.2 to 4.2.2 to see if it was a software problem. Still nothing. Yet, when a headset or just normal headphones are plugged in everything works fine.
So, after all of that we took it in and they said it wasn't a hardware problem, but they couldn't find a solution and they couldn't replace the handset with his warranty already expired. So, I was hoping there was someone here who could help me. I was thinking maybe if there was a software problem I didn't catch if installing a custom rom on it would help. I was hoping to hopefully get some insight before going to that.
Also, sorry if this is in the wrong section, still new here.
There are no "custom" per say ROMs besides the cm11 one Playfulgod and I have posted in the dev section. If you're on 4.2.2 download Playfulgod's cm11. But it doesn't stay booted and there is no data. Download mine ,which is only Playfulgod's cm that I've modified to boot with 4.4, and the is no sound but it has data and stable boot. I don't suggest either one as your fix though. If you flash the stock 4.2.2 or the stock 4.4.2 software to it and there still is no sound except through the headphone jack then I can't imagine it not being a hardware issue. I mean it pretty much has to be a hardware issue.
And besides the kats at these stores selling you the phones or answering your questions, stereotypically no smarter about the devices than any other 20 year old that has googled and memorized the specs of the phones. They know specs and sales pitches. Other wise they have to revert to the computer and go through a series of elimination questions to diagnose your issue. Ive even had to show one rep how to use lg PC suite to flash his g2 back to stock. And that's the standard issue software that we all have.
My best guess on your issue is the device could have been dropped or damaged in some way that has loosened or broken a connection or part inside rendering the speaker useless. But that's my opinion.
Well I don't think it's been dropped. At least he said he didn't drop it. After pulling it apart I made sure everything was in the right place and nothing was shorted out or disconnected. So I'll probably send it into a repair shop to see if they can do anything with it. Though a headset would probably just be the better way to go, it's just an inconvenience.
Notabelic said:
Well I don't think it's been dropped. At least he said he didn't drop it. After pulling it apart I made sure everything was in the right place and nothing was shorted out or disconnected. So I'll probably send it into a repair shop to see if they can do anything with it. Though a headset would probably just be the better way to go, it's just an inconvenience.
Click to expand...
Click to collapse
Absolutely. I would hate to have to through in my ear buds every time I had to answer a call
Well after installing Master Volume Control, I have been able to test that the speaker does in fact work. But no sounds of any kind aside from voice call, work, the normal beep you get when using the volume rockers. This is starting to drive me crazy.
might have solution
Just received my refurbished flex phone, realized no sound from speaker. Popped the back off a couple times, suddenly I hear sound! The cable over the battery when lifted and remove the crease caused by shape of battery removed, speaker now works! I hope this helps you. Best of luck.
Notabelic said:
So, fist time post.
Anyway, a friend of mine gave me his Flex the other day. He was upset because he couldn't get the sound/audio to work and no one could hear him on his end, showing his mic wasn't working (first time this has happened). After tinkering around for a bit (cleaning over and over), trying everything I could, even downgrading it from 4.4.2 to 4.2.2 to see if it was a software problem. Still nothing. Yet, when a headset or just normal headphones are plugged in everything works fine.
So, after all of that we took it in and they said it wasn't a hardware problem, but they couldn't find a solution and they couldn't replace the handset with his warranty already expired. So, I was hoping there was someone here who could help me. I was thinking maybe if there was a software problem I didn't catch if installing a custom rom on it would help. I was hoping to hopefully get some insight before going to that.
Also, sorry if this is in the wrong section, still new here.
Click to expand...
Click to collapse
Hi all, after sending my LG G3 back because of endless problems, poor battery etc I decided to go back to the Nexus line after the 4 and 5 being so reliable to me.
Now, my Nexus 6 is barely 4 days old and the sound has packed up?
There are no in app sounds, Facebook videos, Chrome, YouTube, Netflix etc etc all don't have sound.
I have notification sounds, and when I push "volume up" to increase notification volume i get the maximum "beep" but there is a huge delay?
Had a quick google, seems to be a problem with the Nexus 10 and Lollipop but nothing really shows up about the 6?
Any ideas?
Looks like this one might have to go back too :/
EDIT
I have done a factory reset which hasn't fixed it.
Not to would obvious, but youve checked media volume in settings > sounds and notifications?
Yes, it is at maximum.
Sounds faulty perhaps
http://forum.xda-developers.com/showthread.php?t=3021108
No sound
And guess what? My new phone will be here tomorrow, so I backed up my media with the wugfresh tool, rebooted and my sound is back. Weird, huh?
FYI had same problem. No media volume, only volume was ring tone and alarm I hear sound. Also phone calls no volume, only on speaker. Unfortunately how i had this problem was my phone got wet. My phone started to work only after 4 days. So maybe time is what it needs
Funny, I had the same problem, still have I should say, but when off the case, it works fine... Wonder why... Two different cases do that, the third one does not.
9wire said:
http://forum.xda-developers.com/showthread.php?t=3021108
No sound
And guess what? My new phone will be here tomorrow, so I backed up my media with the wugfresh tool, rebooted and my sound is back. Weird, huh?
Click to expand...
Click to collapse
See you again! Did you just use the new replacement and shipped back the old one??
Naruto101 said:
FYI had same problem. No media volume, only volume was ring tone and alarm I hear sound. Also phone calls no volume, only on speaker. Unfortunately how i had this problem was my phone got wet. My phone started to work only after 4 days. So maybe time is what it needs
Click to expand...
Click to collapse
Oh God. My case is identical to you! I washed it and only ringtone, no media volume... Wonder if I ask for a replacement or just wait for 4 days...
dkm911 said:
See you again! Did you just use the new replacement and shipped back the old one??
Oh God. My case is identical to you! I washed it and only ringtone, no media volume... Wonder if I ask for a replacement or just wait for 4 days...
Click to expand...
Click to collapse
Ya so my phone stopped working, I didn't mention that it got wet or anything, and Google play preauth my cc and send me a new one and I returned the defective one. And they took the pre auth off
Naruto101 said:
Ya so my phone stopped working, I didn't mention that it got wet or anything, and Google play preauth my cc and send me a new one and I returned the defective one. And they took the pre auth off
Click to expand...
Click to collapse
I thought your phone got wet in that case.
I also consulted with Google technical support, he asked me to boot in safe mode and it didn't work at all. Now I am waiting for the shipment of replacement. Did you get a brand new Nexus 6 instead of refurbished one, right? Hopefully it may just be the issue of that "first batch".
dkm911 said:
See you again! Did you just use the new replacement and shipped back the old one??
Oh God. My case is identical to you! I washed it and only ringtone, no media volume... Wonder if I ask for a replacement or just wait for 4 days...
Click to expand...
Click to collapse
dkm911 said:
I thought your phone got wet in that case.
I also consulted with Google technical support, he asked me to boot in safe mode and it didn't work at all. Now I am waiting for the shipment of replacement. Did you get a brand new Nexus 6 instead of refurbished one, right? Hopefully it may just be the issue of that "first batch".
Click to expand...
Click to collapse
It did but I didn't mention that to google. They said it was refurbished but it was in a brand new box with new accessories, so I don't think so.
Naruto101 said:
It did but I didn't mention that to google. They said it was refurbished but it was in a brand new box with new accessories, so I don't think so.
Click to expand...
Click to collapse
Yep! I did not tell Google as well. Really? So there is no indication on the box showing it's a refurbished device? What is the produce date of your replacement on the box? I did ask him if Google was going to send me a new one, and he said yes. However, I am gonna check with their customer support later if it's refurbished. Thanks for your information!
OK, so it turns out mine is to do with the headphone jack, maybe the software is buggy? But if I plug it in and take it out the sound comes back. The port is clean, so unsure why it is doing it? Oddly I have discovered that while it is having its issue with the sound, the google now voice keeps popping up as if I have said "ok google" (which is turned off?)
Hasn't done it for a while now though, will see if 5.1 cures any of the problems.
DavidVanstone said:
OK, so it turns out mine is to do with the headphone jack, maybe the software is buggy? But if I plug it in and take it out the sound comes back. The port is clean, so unsure why it is doing it? Oddly I have discovered that while it is having its issue with the sound, the google now voice keeps popping up as if I have said "ok google" (which is turned off?)
Hasn't done it for a while now though, will see if 5.1 cures any of the problems.
Click to expand...
Click to collapse
THANK YOU!! Started having this issue with my N6 earlier in the week. I'm using PureNexus ROM 7.1 and thought the issue had to do with a recent update, like maybe I screwed up flashing it or something. Re-flashed it several times trying different things and nothing worked. Was starting to get pretty frustrated with the whole ordeal but plugging in the headphone jack worked like a charm.
TheBassDude said:
THANK YOU!! Started having this issue with my N6 earlier in the week. I'm using PureNexus ROM 7.1 and thought the issue had to do with a recent update, like maybe I screwed up flashing it or something. Re-flashed it several times trying different things and nothing worked. Was starting to get pretty frustrated with the whole ordeal but plugging in the headphone jack worked like a charm.
Click to expand...
Click to collapse
I work with metal and drills and stuff...
I have noticed that bits of metal between my case and my phone seem to make my phone think the headphones are plugged in...
Hiya mates,
Since I flashed PN r17 ROM, I noticed that sometimes, the right earphone loose sound amplification, but still works. It works fine back few minutes later. (sometimes 30min) But only the right one, left always works fine.
I thought that ARISE, then V4A may be implicated, but after clear reflashing, with stock musicFX, the problem remains..
I don't think the problem come from my earphone as it only happens with my N6 and twisting the wire doesn't show any poor contact. Sound amplification come usually back without touching it, then I think it's a software issue..
Has anyone encountered that issue or have any information about it ?
Thanks
(TWRP advanced wipe > PN flash > beans may Gapps > magisk rooting, letting stock kernel. Radio/boot/TWRP recovery up to date)
Most definitely NOT a ROM issue. Either your headphone jack is dirty or has a loose connection on the motherboard.
Strephon Alkhalikoi said:
Most definitely NOT a ROM issue. Either your headphone jack is dirty or has a loose connection on the motherboard.
Click to expand...
Click to collapse
Thanks for the answer
I'm pretty sure it's not a headphone issue as it works perfectly fine with any other device (PC or TV).
I'll look into the headphone plug, oftenly filled by dust..
Strephon Alkhalikoi said:
Most definitely NOT a ROM issue. Either your headphone jack is dirty or has a loose connection on the motherboard.
Click to expand...
Click to collapse
Definitely a ROM/musicFX issue..
Just reflashed everything, added V4A too, which I succeed to install driver this time.
Not a ROM issue, at all. If it were a ROM issue as you think, then I would have encountered the same issue as I use Pure Nexus and have done so for 18 months now. If I had encountered the same issue, I would have done due diligence and generated a logcat which the developer could have used to diagnose the problem. However, you're not me, and thus we will never know whether it was a ROM error or (more likely) user error. The only thing your post has confirmed is that it isn't a hardware issue like I thought.
TL; DR: You're too quick to blame the ROM, when the fault lies somewhere else.
Strephon Alkhalikoi said:
Not a ROM issue, at all. If it were a ROM issue as you think, then I would have encountered the same issue as I use Pure Nexus and have done so for 18 months now. If I had encountered the same issue, I would have done due diligence and generated a logcat which the developer could have used to diagnose the problem. However, you're not me, and thus we will never know whether it was a ROM error or (more likely) user error. The only thing your post has confirmed is that it isn't a hardware issue like I thought.
TL; DR: You're too quick to blame the ROM, when the fault lies somewhere else.
Click to expand...
Click to collapse
You right, it only confirms it wasn't a hardware issue. My bad.
I didn't express myself clearly, when I said "a ROM issue" in fact I meant that something happened inside the software (not ROM inherent) maybe an error occured when flashing things (rom+kernel+root+V4A all together), Audio driver or something else.
I think it was an error from combination of software elements during flashing. It happens sometimes without any user error (as you like to repeat). The fifth time was the good one..
Thanks for your time anyway
Don't know if it's related but I wanna add that this time I rooted with SuperSU 2.82 instead of Magisk v13, if that could help someone in the same case..
(it solved the V4A driver installation too..)