I just bought an 8925 a couple of weeks ago (about a year used) and it was working fine...Best phone I've had so far...Yesterday I'm sitting in my car, I start the TT software and drive off. As I'm driving off I plug the phone into the car charger and pouf! Phone just blacks out. No lights no nothing. I tried to plug the phone into a wall charger, data cable, car charger, nothing. No light, no sign of life at all...
I also had just purchased a new battery for it, tried it and still the same, nothing at all....Suggestions ???????? PLEASE !!!!!!
What kind of car charger do you have? There are reports that if you use a cheap, generic charger it may fry your phone.
dieneverknowing said:
What kind of car charger do you have? There are reports that if you use a cheap, generic charger it may fry your phone.
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THIS ONE. If it is fried, what can I do ? I mean, I'm sure I can't do much about the phone itself but can I maybe go after CellularAccessory.com ???
Good luck...
It's indeed highly recommended to only use HTC car chargers, there have been many reports of similar cases.
I dont think you are gona have much luck trying to go after the place you bought the charger from they usually have disclaimers about damage caused by anything they sell. If the phone truely is dead and going on your description you have probably fried components on the board, is to try claming on your household contents insurance just say it went pop when you plugged it in at home using your htc charger. Failing that if your phone is still under waranty then try the place you bought it from. DONT say you used a non branded charger though or you are screwed lol. Good Luck.
Charger
Damn, paid $3.95 for a multipurpose car charger and it fried your Tilt. I can't imagine that. I'd be p*ssed.
take it to att and see if its still in warranty and get a new one..if its out of waranty then call htc in usa and it should still be covered (manufactures warranty is 15 months). Htc devices are the most knoqwn swapped out phones with warranty exchanges..its very simple..ive exchanged my tilt 4 times now. I dont even break a sweat if something even SEEMS wrong..i used to freak out and try to fix things myself but i eneded up doing more damage than needed and luckily att is so nice and understanding..i just emediately take it in and get a new one now..even if something doesnt feel right..if need be i throw it in boot loader mode and say it wont boot.
It probably should be noted that nobody is suggesting you defraud HTC or AT&T on an open forum, especially senior members. Since your device is regulated by the FCC and it would probably make it a Federal offense, I think I would stick to the basics in any discussions with everyone. If they don't ask, fine, If they do ask then use your own judgment.
pazookie said:
take it to att and see if its still in warranty and get a new one..if its out of waranty then call htc in usa and it should still be covered (manufactures warranty is 15 months). Htc devices are the most knoqwn swapped out phones with warranty exchanges..its very simple..ive exchanged my tilt 4 times now. I dont even break a sweat if something even SEEMS wrong..i used to freak out and try to fix things myself but i eneded up doing more damage than needed and luckily att is so nice and understanding..i just emediately take it in and get a new one now..even if something doesnt feel right..if need be i throw it in boot loader mode and say it wont boot.
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I will definately try that, but my only concern is that it's an unlocked att phone that I'm using in Montreal, Canada...Should I go to HTC Canada or USA???
Just tried calling HTC North America (the # that's on their website (425) 679-5318) and it just answers but with no sound at all..It's like if someone picks up the phone but it's just muted....I waited around 3 minutes thinking someone would probably end up answering, but no...
just take it into an att device support center (look on there site or call them) and just tell them it wont turn on..its not defrauding them its honest..as ling as its not PHYSICALLY DAMAGED (as in mving parts were damaged by dropping or mishandling) or WATER DAMAGED (as in the white square on the back is pink) then your good..This happened to me the frst time..i left it on a charge all night and next morning it wouldnt charge nor turn on and att took it with ease.
Wow, a three dollar car charger that is multipurpose for a several hundred dollar device.....the real question is...why? Before you ever plug anything into an electronic device please, please check the output voltage and amperage, a lesson to all.
Ok I was finally able to reach the repair dept. at HTC. They told me the phone is still under warranty so I sent it to their repair center in Indianapolis in the hopes they will be able to exchange it...
I do believe the phone is completely fried, but is there a way for them to still detect what caused it to fry ? Also, they told me that any third-party application they find on the phone voids the warranty, will they be able to see what was installed on the phone ??
fredericroumi said:
Ok I was finally able to reach the repair dept. at HTC. They told me the phone is still under warranty so I sent it to their repair center in Indianapolis in the hopes they will be able to exchange it...
I do believe the phone is completely fried, but is there a way for them to still detect what caused it to fry ? Also, they told me that any third-party application they find on the phone voids the warranty, will they be able to see what was installed on the phone ??
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If the phone is fryed I doubt they will be able to get it working thus they wont be able to see whats been installed on it and anything could have fryed it such as a power surge while it was plugged in at home. Just wait and see i guess.
once they take it apart they will be able to figure out the problem. sometimes not easy .
HBEAR said:
It probably should be noted that nobody is suggesting you defraud HTC or AT&T on an open forum, especially senior members. Since your device is regulated by the FCC and it would probably make it a Federal offense, I think I would stick to the basics in any discussions with everyone. If they don't ask, fine, If they do ask then use your own judgment.
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LOL at your post..
"Htc devices are the most knoqwn swapped out phones with warranty exchanges"
Where do you get facts like that, I though nokias were the most swapped.. Is there a website that has these stats?
Either way, good luck on that exchange.
mskip said:
I dont think you are gona have much luck trying to go after the place you bought the charger from they usually have disclaimers about damage caused by anything they sell. If the phone truely is dead and going on your description you have probably fried components on the board, is to try claming on your household contents insurance just say it went pop when you plugged it in at home using your htc charger. Failing that if your phone is still under waranty then try the place you bought it from. DONT say you used a non branded charger though or you are screwed lol. Good Luck.
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So as a moderator you like to teach people how to commit fraud?
TheChemist187 said:
So as a moderator you like to teach people how to commit fraud?
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I posted that message well over a month ago lol I have only been a moderator for under 2 weeks so I think im pretty safe
Mark.
mskip said:
I posted that message well over a month ago lol I have only been a moderator for under 2 weeks so I think im pretty safe
Mark.
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LoL... good answer mskip... and congrats for your new role.
gmaniac2008 said:
LoL... good answer mskip... and congrats for your new role.
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Thank you
Mark.
Hey everyone,
I got my Tilt in April and at that time AT&T did not offer phone inssurance for it. The far right side of my mini-usb port is bent a little and this makes it a bit picky about charging and syncing. AT&T said it voided my warranty and that they couldn't do anything and told me to call HTC and they said I would have to replace my WHOLE MOTHERBOARD. They also said it would cost $305 to replace the whole thing.
My question: is there anything I can do about this myself? I am so concerned because I would like to sell this to a friend but get the port fixed if possible. Is there any other way to get AT&T to get me a new tilt or fix "something else wrong with it"? I can still sell it to my friend but I could get a bit more for it if this was fixed.
Thank you for any help.
You can fix this yourself by installing a new mini plug, they are fairly cheap, there is a few threads that have discussed how to do this yourself , if you do not mind taking apart your tilt...
Check the Wiki out as well
Or maybe I could have just been rude and told you to search just like you did to another user earlier...hmmmm
That was a fairly obvious question. I have not been able to find any specific threads about this for the kaiser. Also did not find it in the wiki. But it would be easy to over look seeing as I must type all this from my phone because my computer is dead at the moment. I will look tomorrow at school.
put in mini plug in this forums search , there are a couple of threads with decent info in them.. one of them has a link to taking the kaiser apart, and also has a link to a place the has the mini plug for $15 and also will says they will install it for $79....not bad if you do not have the skills..
PPC Techs are the ones offering the service
http://www.ppctechs.com/HTC-Kaiser_971/repairs/Sync-Connector-Repair-Service_633-373.htm
Since my soldering skills suck, this is what I would do...
So I recently broke my mini usb port when trying to fix the pins so it would work with my car charger. The first time I did this it worked flawlessly, but when I did it again the 5th pin broke. I know you can buy a replacement piece for like $5, but how hard is it to fix yourself? I talked to my dad who used to be an electrical engineer and he said you need a special soldering gun to install it. Is this true? If so, would it be like around $100 to have someone do? Also, does anyone know if a computer repair store could fix it? I have had my phone for about a year so I believe the warranty is gone since I didn't get an extended one. Any info would be greatly appreciated. Thanks.
Problem fixed
I had this same problem with my at&t tilt, broken usb port. I search the web and found a company called pocketpctechs.com. Order the sync connector repair service which is around $80. i sent them my phone and they fixed my problem hopefully this is helpful.
80 bucks? ow ._.
this happened to me a while back. Found ppctech and place my order as well. just went down there and dropped my phone off since it was close by. Picked it up the same day. Price is kind of steep, but couldnt find anything else. Tech who fixed it asked me if I like the modded rom I had on it and he was thinking of puting it on there too. lol
Thanks. I would prefer to take it to a shop because I can't be without a phone for a couple days. Could a computer repair shop do this kind of work if I bring in the part? I got one of those local.
why dont you ask that shop if they will be able to do it?
One day I was charging my Milestone via USB and I unplugged it. The USB pins came out with the charger. My carrier told me that it was user-induced damage and not covered by the warranty, as well as telling me that you can't replace the charging port, so I'd simply have to buy a new phone.
This was quite unacceptable to me, so I went around to cellphone repairing shops and none of them have been able to fix it. In fact, the most recent attempted fix has left the back panel ripped apart, too!
The phone was in perfect condition before.
So does anyone know where I can find this elusive charging port - is it so special to the milestone that I can't replace it with another phone's USB port? I also need international shipping. Yes, pigs fly.
I have a dead Motorola Droid.
It sure is the same charging port.
PM if you are interested, I can ship worldwide.
MGA2009 said:
I have a dead Motorola Droid.
It sure is the same charging port.
PM if you are interested, I can ship worldwide.
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I see you're still trying to get your phone to work. I may take you up on the offer, but I'm going to try one last phone technician to see if he can fix it. If he can't, I'll find out if it's just because of the port or because of general incompetence. Then I might be able to take the phone off you. Thanks for the offer.
Hi I am looking for a motherboard for my milestone. I am from Germany. My Milestone has a water damage. The only thing that does not work is the touch.
I think if I were an undamaged motherboard in it have ,it work again.
Does your motherboard?
Dear Greetings from Germany Misch xD
won't you need a new touch panel as well? if ur mother board failed, how did u determine touch doesn't work?
Hi
Hmm I think that the motherboard is damage. Because it has water damage suffered.
but maybe I should first install a new touch. Although I think the honest, the motherboard is scrap.
Do you have to sell a Touch?
thx
hello peeps i really need help or advice ive had a strain of bad luck my epic got a craked screen my moment water damaged and my heroc just busted the charger port how and were can i fix the charger port i tried sprint but they wont even do it even for cash anyother way around this
Time to fire up the soldering iron and fix it yourself... Replacement USB port
charlie95113 said:
hello peeps i really need help or advice ive had a strain of bad luck my epic got a craked screen my moment water damaged and my heroc just busted the charger port how and were can i fix the charger port i tried sprint but they wont even do it even for cash anyother way around this
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They have "open enrollment" in total equipment protection starting yesterday, maybe talk to them about that. Buy in, get new or fixed phone.
yea i tried the open enrollment thing but they no longer do repairs like that so i would have to file a claim and sosososo but im doing that on my epic once i get paid but i still want my hero its tha shisnit so ill probably buy the part myself and order it tomorow and see how it goes...theres this spot but they charge 75 plus misc plus taxxxx thanx for the help