Related
Hi Ive been watching these forums for a few weeks now, and now its time for my first post. Ive had an xda2i for six months now, but unfortunately ive broke the screen. I know how to replace this but am unable to find anywhere that sells spare parts for this model, does anybody know of a supplier. Before you tell me to send off for repair, ive already been quoted £165 to repair it and i dont think this is good for me as i only paid £99 for the xda2i new and i could get the exec new for £150. Please help if you know where i can get this part. Many thanks
ArgyleMoss said:
Hi Ive been watching these forums for a few weeks now, and now its time for my first post. Ive had an xda2i for six months now, but unfortunately ive broke the screen. I know how to replace this but am unable to find anywhere that sells spare parts for this model, does anybody know of a supplier. Before you tell me to send off for repair, ive already been quoted £165 to repair it and i dont think this is good for me as i only paid £99 for the xda2i new and i could get the exec new for £150. Please help if you know where i can get this part. Many thanks
Click to expand...
Click to collapse
Evening, on eBay you can get the screen for £77 shipped from Taiwan, not sure if its simple to replace, do not know if soldering is required. I have opened Xda 2 to replace housing before so not hard to get to
Heres is an eBay search link:
http://search.ebay.co.uk/search/sea...ga10244=10425&ftrt=1&ftrv=1&saprclo=&saprchi=
Where can you get an exec for £150 new?
Exec for 150?
From tiscali mobiles on an o2 contract, i ordered last week and im still waiting, although since i ordered the price has gone up slightly. It was cheaper for me to do this than getting my xda2i repaired. I still have six months to run on my current contract, but ive give that sim card to my misses instead of her PAYG sim. I am checking my order daily, but still no news although they say next delivery date should be 10 October. Fingers Crossed
Evening, on eBay you can get the screen for £77 shipped from Taiwan, not sure if its simple to replace, do not know if soldering is required. I have opened Xda 2 to replace housing before so not hard to get to
Heres is an eBay search link:
http://search.ebay.co.uk/search/sea...ga10244=10425&ftrt=1&ftrv=1&saprclo=&saprchi=[/quote]
Thanks for the link, i may just buy one.
I dismantled my xda2i last night to see if the screen from my ipaq would fit, unfortunately the ribbon connection (if thats what its called) wouldnt line up, so put the xda2i back together with the broken screen.
So i dont see a problem or any soldering required to fit the new screen if i buy one, unless anyone knows differently. If anyone has experience in this department then i would appreciate you knoledge. Thanks
very cool...ive got the same problem and if it can be fixed with approx 100 pound i wouldnt mind payin it...for now i got a 3100 to use off ebay for 20 pounds...anyways let me know if youve ordered one
I have got a spare screen for my IIi just incase and there is no soldering involved.
Daz.
Where did you get your spare screen from? How much did it cost? and am i right in believeing that it is just a case of dismanteling the unit poping in the new screen and reasembling?
As i said before i dismantled and reasembled last night and the unit fired up no probs?
Thanks
I bought the whole phone for £100 for spares.
Yes afaik you just dismantel, put the new screen into place and attach the ribbon cable(it actually snaps into place) then reassemble.
Daz.
wicked...you made me one happy man
ordered one but just as i was tryin to open it...theres these weird screws...can someone tell me what are they called and where i could buy a screwdriver for that kind of screw plz?
cheers
Hi,
They are call TORQ screws and you will need a TORQ 6 Screwdriver to undo them they are available everywhere even on ebay, do you know how to take the camera cover (black bit) off?
I downloaded the service manual for the XDA2i from a link that someone put on this forum, that will show you how to dismantel and reassemble your PDA. Im sorry i dont know where this link is but someone else might be able to add it to this thread.
Ive orderd my screen and am just waiting for delivery.
ftp://xda:xd[email protected]/Himalaya/Himalaya-Service-Manual/
_________________
m4mad try this
cheers mate, that was great...I owe you one
Thanks so much Mila81, i got new screen today and replaced in 10 mins, no problems at all.
Bad connecter and repairing / O2 customer service
Hi all, how are you ?
I am fine but not my XDA IIi.
I purchased it from UK but I live in Austraia now.
I've been using the device only for 2 months, but now it has a problem, which is "can charge but cannot sync" through original cradle and charger.
And it cannot be even charged by using non-original (third party) USB charger or retractable sync cable.
I just have been using it with normal care, did not drop or broke or anything..
I found that USB connecter looks one of the weak point of the device itself and to fix it , cost almost all the amount of purchasing new device through this forum.
I really think that this problem should be covered by warranty but just because my device came from UK so that service centre here in Australia told me as long as O2 UK allow me to use warranty here, then local service agent can fix it with the warranty.
So after a long chasing , at last I contacted UK service center, repair center , and customer service. ( i called there from Australia as they don't have any email contact!)
As I expected, I could not expect much support from them.
They told me to send it to my friend in UK and ask him/her to bring it to O2 shop in UK. But still not sure to be covered with warranty......
I wish I could have good skill of soldering or fixing up electronical skills.... then I can open it up and fix it as there are some instructions to open up XDAIIi....
Anyway, has anyone have same problem and succeeded to fix up XDA IIi connecter ??? (Not XDA II as I found some quote in this whole forum... )
is anyone able to suggest the best way for me?
Thank you for reading long comment and listening my sad mumbling.
Regards
Tama
Re: Bad connecter and repairing / O2 customer service
tamanegi said:
Hi all, how are you ?
I am fine but not my XDA IIi.
I purchased it from UK but I live in Austraia now.
I've been using the device only for 2 months, but now it has a problem, which is "can charge but cannot sync" through original cradle and charger.
And it cannot be even charged by using non-original (third party) USB charger or retractable sync cable.
I just have been using it with normal care, did not drop or broke or anything..
I found that USB connecter looks one of the weak point of the device itself and to fix it , cost almost all the amount of purchasing new device through this forum.
I really think that this problem should be covered by warranty but just because my device came from UK so that service centre here in Australia told me as long as O2 UK allow me to use warranty here, then local service agent can fix it with the warranty.
So after a long chasing , at last I contacted UK service center, repair center , and customer service. ( i called there from Australia as they don't have any email contact!)
As I expected, I could not expect much support from them.
They told me to send it to my friend in UK and ask him/her to bring it to O2 shop in UK. But still not sure to be covered with warranty......
I wish I could have good skill of soldering or fixing up electronical skills.... then I can open it up and fix it as there are some instructions to open up XDAIIi....
Anyway, has anyone have same problem and succeeded to fix up XDA IIi connecter ??? (Not XDA II as I found some quote in this whole forum... )
is anyone able to suggest the best way for me?
Thank you for reading long comment and listening my sad mumbling.
Regards
Tama
Click to expand...
Click to collapse
A friend of mine attempted to repair the USB/Cradle connector on his XDA IIi and completely killed it. I know this isn't what you want to hear but please be very careful if you take this job on yourself or you could render it useless.
Daz.
i think the cheapest way to get it fixed is to send it to imate repair center in dubai...O2 shop will just send it to their repair center in uk and will charge you £17 just to send it there...it be cheaper jus to contact the repair center yourself it be cheaper and faster
thanks for the comments
Dear Cadburys Man,thanks, oh sounds really Risky
and
Dear m4mad,
Dubai,,, oh ,, not familiar at all but I will try to find O2shop according to your advice,
thanks for your comments!
Tamanegi
Frat.. My fully upgraded Tilt (Dutty Rom 6) got its USB port damaged while I accidentally poked the stylus in there instead of the reset hole.
...now it won't sync with my pc however does charge only when I plug in the dedicated wall charger into it. So, on visual inspection, I saw the 5 pins (thats how many they seem) with last two next to the reset hole "misaligned".
I've tried poking a needle and trying to straighten it back into place but didn't work and I gave up fearing further damage to the port.
basically, I called At&t and they are mailing me a replacement device but now I'm not sure if I would need to re-flash the original AT&T rom back before returning.... anyone have any experience in the returns field? The cust serv rep "read" me a disclaimer (felt like hearing my rights by a cop!) stating that if they find any liquid or other damage to the phone then I may be charged $497.00 for it as it would be considered as warranty voided.
So, no mention of any s/w changes in the disclaimer she read to me also resulting in the same. But I surely don't want to take a chance therefore am humbly asking for some input from someone who may have experience similar situation?!!
Reading the "Tilt re-flash due to not voiding warranty if having to return" sticky-thread's all 14 pages did not give me even a single post where anyone can confirm if at&t will indeed consider messing up with the s/w as voiding warranty.... unless ofcourse I'm blind..(has happened once in a while).
I've also searched on this and have not found any posts.. again, I'm mentioning this so that the mods and/or others won't burn me for not doing my homework.
Wouldnt it be easier to flash a stock rom from SD card than wait and see if they void your warranty?
Sane said:
Wouldnt it be easier to flash a stock rom from SD card than wait and see if they void your warranty?
Click to expand...
Click to collapse
Well.. I'm trying to avoid flashing the stock rom altogether. As I've noticed almost every 2nd post on the stock-rom-flashing-for-warranty sticky not having a smooth run while returning the phone to its original state.
besides.. what do you mean by "then wait and see if they void your warranty?"..
Thats exactly what I'm trying to avoid in the first place as once I mail the unit back I will have no control on the outcome unless ofcourse either someone confirms that not reverting back to the stock rom won't cause a $500 hole in my pocket or otherwise, in which case I'll have to re-flash it.
If you've flashed a different ROM then they will know and they will say you caused the damage and charge the full price for it.
they might charge you full price anyway because the usb port is damaged. it might just be easier to fix the port urself...
I know Pocket PC Techs can repair the connector in most cases:
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
AWESOME!!
PsyOpWarlord said:
I know Pocket PC Techs can repair the connector in most cases:
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
Click to expand...
Click to collapse
Thanks a million for the site. I had no idea that a service like that existed and that too specifically addressing my exact issue. I'm gonna keep it bookmarked for future.
Fortunately, I was able to stick a needle in one of the pins and push them up and then have it held there with a dab of super glue. So far, its working like a charm but if it ever fails again I'll go the above route.
This is awesome.. I was very concerned in having to receive the replacement unit as with experience of having used several pda phones over the years I've learned that the refurb units that the warranty replacement give you is got a good 50-50 chance of having some kind of hw or sw flaw.. so... I'm glad to have kept my phone.
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
tjenus said:
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
Click to expand...
Click to collapse
Hi tjenus,
You mean you brought the faulty tilt, together with the original accessories it came with, to the store and they replaced your set for a brand new, retail version, of the tilt?
What else was required, the receipt or anything?
Thanks!
Gerald
tjenus said:
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
Click to expand...
Click to collapse
I call BS after being a AT-T customer for years I know for a fact they don't swap out phones even at corp... Stores they tell you to call in and have a warrenty replacment shipped to you. Thats just how it works UNLESS your withen the 14 day grace period then they would probably do it. The reason they do this according to AT-T is they don't have enough stock in each store to do swap outs. You best bet is to call AT-T and have them ship you a new one and flash abck to the origanl rom they don't check the SPL version what so ever they just look if it has water damage and any other visable signs of abuse.
I returned mine
I had this same thing happen. The USB failed to work after I dropped my phone. So seeing how I could not reflash it, I ran out all the power on it, until it had nothing....it would not even boot. With all the battery drained, I knew that even if they plugged it in, they would not see I had flashed the rom....though they could have used a new battery. I took it in, and told the local ATT reseller that the USB stopped working. It was within 30days of purchase. They took it back and exchanged it no questions asked. They didnt even test it. Now, i just wont drop my new one, lol.
Good luck.
Not entirely related, but for those who purchased an HTC TyTN II and try to have it repaired in the US, beware: it is not covered under warranty here. After just under 4-weeks I found the USB port was loose and would no longer take a charge. After more than 4-weeks in HTC America and after refusing to accept their assessment of "User Abuse" and the $300 mainboard repair cost, they finally shipped it back to me, mainboard replaced via Fedex Ground... according to several HTC America reps I spoke with - there have been numerous similar cases reported to them since the TyTN II debut two months ago. Perseverence may pay off -- although I should have known better, my next purchase won't be through a parallel importer.
Cheers
hah. did this too.. called at&t and had them warranty exchange it. i just bent it back around with the stylus enough that it would work so that could revert back so i could send it back. havent heard anything from them.. so im assuming there not gonna charge me
aquanaut88 said:
Not entirely related, but for those who purchased an HTC TyTN II and try to have it repaired in the US, beware: it is not covered under warranty here. After just under 4-weeks I found the USB port was loose and would no longer take a charge. After more than 4-weeks in HTC America and after refusing to accept their assessment of "User Abuse" and the $300 mainboard repair cost, they finally shipped it back to me, mainboard replaced via Fedex Ground... according to several HTC America reps I spoke with - there have been numerous similar cases reported to them since the TyTN II debut two months ago. Perseverence may pay off -- although I should have known better, my next purchase won't be through a parallel importer.
Cheers
Click to expand...
Click to collapse
i own a tytn 2 in the usa and got the same from htc. my usb got messed up a little on its own than i stuck the stencil in there and it barely worked(had to wiggle it) anyways i found a repair center but they didnt have parts. ordered the parts from ppc techs and they sent me a different connector. its the same one in the sprint mogul which i think is a better build. so they replaced it and everything is perfect with the charging now but they did something with my hinge. its off a little. can anyone point me in the right direction to take my phone apart so i can fiddle with the hinge? any help is greatly appreciated
Hi,
I just got a Tilt from craigslist. The phone came with the At&T box, but unfortunately I forgot to get the receipt. Now the USB port is broken and I want to see if I can return for warranty.
The phone still has the AT&T ROM and infact I havent unlocked it. So will this be a problem if I just say I dont have the receipt but the rest and returned it with the box?
Please help!!!
ramnan said:
Hi,
I just got a Tilt from craigslist. The phone came with the At&T box, but unfortunately I forgot to get the receipt. Now the USB port is broken and I want to see if I can return for warranty.
The phone still has the AT&T ROM and infact I havent unlocked it. So will this be a problem if I just say I dont have the receipt but the rest and returned it with the box?
Please help!!!
Click to expand...
Click to collapse
Not unless you are the original one that bought it from AT-T they will say sorry buddy !! you could try but I would save my breath
Hi
I had the same Issue - but it was fixed inside warranty!
But I was runing "original" rom.
But the somehow made the "reset" button work strange now - So it will go back once more.
BR
Daniel
Please respond to...
http://forum.xda-developers.com/showthread.php?t=362679
Wow I am wanting to replace my usb miniport myself I have the AT&T Tilt 8925/HTC Kaiser. The other day I was trying to reset the phone In the Dark thought that I was pressing the reset button on the bottom of the phone, what was happening I had my styles in the usb port DAM IT!!!! Next thing you know I go to charge and the USB port just falls back I then open the unit, and find the usb port has broken from the motherboard, seems to be a pretty clean break, all I need is a new MINIPORT does anyone know where I can buy? An OEM port...
Please HELP!!!!
Afrojack
HELP USB Miniport Broke
Can someone help I have an issue, I broke my usb port, I have the phone opened, I was able to access the usb port it has been completely broken off the board, seems to be broken of clean no cracks on the board, all I need is the usb port does anyone know where I can buy a miniport? Also the correct size of the head for the Soldering pen? Is there anything else I may need to repair this issue. Keep in mind I have the phone open, and Have the ability, but if there is any more steps I may use I would really appreciate it. Thanks
AfroJack
Is this a common problem? Mine is now loose, and it will be so annoying of it breaks off the mobo.
I don't know anywhere where you can buy the miniport, but surely warrantee will cover fixing the miniport?...
I did almost the exact thing a couple days ago. I only noticed now from this post. My pins were bent but it didn't break. I had to bend it pretty far so my charger would work again. Do you have pictures of what it looks like from the inside? Maybe you can buy a cheap device with the same pin layout?
No Picture
No I dont could take one, the usb port broke off the board I have talked to PocketPCTechs.com They will sale me a USB Port for $25.00 dollars I wish they had a picture of it maybe I will call them for a picture. They also said they will fix it for $79.00 dollars. I would like to do myself but for 79.00 dollars well I think it is well worth it.
I had the same problem 25 for the part 0 for a local company to put it in. pocketpctechs does give you the mogul usb port which I think is better than what comes standard on my kaiser. (humorous fact htc wanted $350 and 3 wks to fix it)
its not covered under warranty its considered misuse
http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser
there are disassembly pics somewhere on this page, if your comfortable soldering it shouldn't be a problem. did it w/ my 8525.
Hey maybe you can extract the port from this:
http://cgi.ebay.com/New-HTC-MINI-US...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
I get one like the one I posted and it has the HTC symbol on it and everything. It looks OEM to me. Well the mini usb port on there to where you can plug in the headphones has all the pins on there and it seems like you would be able to just extract the one on the adapter for much cheaper. (around $5)
HTC repairs
I recently sent my kaiser to htc repairs USA austin tx and had to give them my credit card number. Anything they find broken not covered by the warranty they fix for $28 which seems cheap since you know they will repair it the right way. Also its oem parts
Hey I am currently living in Austin, TX for school. I just have an ATT Tilt and am not with ATT so I am probably not covered by anything.
damn, smaething happened to me , but it didnt broke off the phone, now that i look at it the usb thing its bend, now I know why the charger didnt want to plug in yesterday...
HTC has a one year warranty and as I stated befor they will fix non warranty items for only $28. That is what I was told when I sent in a Tilt that was not with AT&T.
I think mine must be bent or something too. The USB goes into it to charge, but it falls out really easily. It's not as big of a deal if i am charging it at my house and just leave it alone. The problem is when I'm in my car and it moves around and the charger falls out when it just slides a little bit.
taylor310 said:
I think mine must be bent or something too. The USB goes into it to charge, but it falls out really easily. It's not as big of a deal if i am charging it at my house and just leave it alone. The problem is when I'm in my car and it moves around and the charger falls out when it just slides a little bit.
Click to expand...
Click to collapse
Thats how it started with my apache, now it doesnt charge at all. I found a site on google, search for PPC techs and they do the repair for $60, but you have to be without the phone for that time.
Tilt port repair from HTC USA
Called them about a port repair and was told it would probably be around $350 since it is part of the main board. Might be covered under warranty, up to the technician to determine if it is a normal failure or customer caused.
Too big a crap shoot!!
I just had the same thing happen, and they also told me it was "user error" and that it would be $300+ to fix...... this is clearly a manufacturing/design error and should be covered by warranty!
Big_Dutch said:
I just had the same thing happen, and they also told me it was "user error" and that it would be $300+ to fix...... this is clearly a manufacturing/design error and should be covered by warranty!
Click to expand...
Click to collapse
Just bumping this thread because I have the same problem. One of the metal pins inside the usb port ended up being "pushed down" so my phone wouldn't charge/connect to activesync.
It might be time to move on from an HTC phone, I guess.
The phone was a refurb though, and I've had it for 8 months.
Hey everyone,
I got my Tilt in April and at that time AT&T did not offer phone inssurance for it. The far right side of my mini-usb port is bent a little and this makes it a bit picky about charging and syncing. AT&T said it voided my warranty and that they couldn't do anything and told me to call HTC and they said I would have to replace my WHOLE MOTHERBOARD. They also said it would cost $305 to replace the whole thing.
My question: is there anything I can do about this myself? I am so concerned because I would like to sell this to a friend but get the port fixed if possible. Is there any other way to get AT&T to get me a new tilt or fix "something else wrong with it"? I can still sell it to my friend but I could get a bit more for it if this was fixed.
Thank you for any help.
You can fix this yourself by installing a new mini plug, they are fairly cheap, there is a few threads that have discussed how to do this yourself , if you do not mind taking apart your tilt...
Check the Wiki out as well
Or maybe I could have just been rude and told you to search just like you did to another user earlier...hmmmm
That was a fairly obvious question. I have not been able to find any specific threads about this for the kaiser. Also did not find it in the wiki. But it would be easy to over look seeing as I must type all this from my phone because my computer is dead at the moment. I will look tomorrow at school.
put in mini plug in this forums search , there are a couple of threads with decent info in them.. one of them has a link to taking the kaiser apart, and also has a link to a place the has the mini plug for $15 and also will says they will install it for $79....not bad if you do not have the skills..
PPC Techs are the ones offering the service
http://www.ppctechs.com/HTC-Kaiser_971/repairs/Sync-Connector-Repair-Service_633-373.htm
Since my soldering skills suck, this is what I would do...
One day I was charging my Milestone via USB and I unplugged it. The USB pins came out with the charger. My carrier told me that it was user-induced damage and not covered by the warranty, as well as telling me that you can't replace the charging port, so I'd simply have to buy a new phone.
This was quite unacceptable to me, so I went around to cellphone repairing shops and none of them have been able to fix it. In fact, the most recent attempted fix has left the back panel ripped apart, too!
The phone was in perfect condition before.
So does anyone know where I can find this elusive charging port - is it so special to the milestone that I can't replace it with another phone's USB port? I also need international shipping. Yes, pigs fly.
I have a dead Motorola Droid.
It sure is the same charging port.
PM if you are interested, I can ship worldwide.
MGA2009 said:
I have a dead Motorola Droid.
It sure is the same charging port.
PM if you are interested, I can ship worldwide.
Click to expand...
Click to collapse
I see you're still trying to get your phone to work. I may take you up on the offer, but I'm going to try one last phone technician to see if he can fix it. If he can't, I'll find out if it's just because of the port or because of general incompetence. Then I might be able to take the phone off you. Thanks for the offer.
Hi I am looking for a motherboard for my milestone. I am from Germany. My Milestone has a water damage. The only thing that does not work is the touch.
I think if I were an undamaged motherboard in it have ,it work again.
Does your motherboard?
Dear Greetings from Germany Misch xD
won't you need a new touch panel as well? if ur mother board failed, how did u determine touch doesn't work?
Hi
Hmm I think that the motherboard is damage. Because it has water damage suffered.
but maybe I should first install a new touch. Although I think the honest, the motherboard is scrap.
Do you have to sell a Touch?
thx