Sprint take a long time to send SMS. - Nexus 6 Q&A, Help & Troubleshooting

Running stock rooted. Does anyone else on Sprint notice that it takes sometimes up to a minute for SMS messages to send? I have this issue regardless of location and signal strength. Happens on both the messaging app and hangouts.

There's a few threads touching on this topic. But there is an issue with the LTE/3G/1X hand off. So you either take a long time to send texts, or send multiple duplicate texts etc while on LTE. Some people also miss phone calls while on LTE.
The only work around is to put the phone on 3G. But of course that sucks. We're all awaiting Sprint to make some change on their network.

Related

Missed calls when browsing internet on TyTN.

Some months ago I bought me a TyTN II. Love the device, but not without the possibility to go online. So I also bought a Mobile data subscription.
Here in Belgium it's with the the provider base, en they only offer 2G, Edge.
I use it for browsing the internet, blogging en I check some mailboxes.
All good and well but ever since, I have more missed calls than calls that come trough.
People immediatly get my voicemail. And since I use the phone for my business it 's kinda important that I receive most of the calls.
So I called my provider to complain, and they said it's my phone's fault. By default an incoming call is more important than data so the data should be interrupted to let the incoming call get through.
Are there people with the same problem here? Solutions maybe?
Or is my provider wrong and should I complain some more?
Jens- said:
Some months ago I bought me a TyTN II. Love the device, but not without the possibility to go online. So I also bought a Mobile data subscription.
Here in Belgium it's with the the provider base, en they only offer 2G, Edge.
I use it for browsing the internet, blogging en I check some mailboxes.
All good and well but ever since, I have more missed calls than calls that come trough.
People immediatly get my voicemail. And since I use the phone for my business it 's kinda important that I receive most of the calls.
So I called my provider to complain, and they said it's my phone's fault. By default an incoming call is more important than data so the data should be interrupted to let the incoming call get through.
Are there people with the same problem here? Solutions maybe?
Or is my provider wrong and should I complain some more?
Click to expand...
Click to collapse
I have the tytn2 with t-mobile in the states and have the same issue. With no 3g incoming calls take a backseat to web browsing. If pages are already loaded then you get the call if data is in working mode (loading stuff) then the call goes to vm. With 3g it's a non-issue. But no 3g for t-mo here yet.
I can't say that I have the same problem. I haven't had any voicemails pop up without a call indicator. I am on AT&T and I too am in an EDGE network region.
I have noticed same problem with TyTn II on Orange, not found a fix yet!
MM
It is definitely a 2g/3g issue - 2g data transmission is not compatible with simultaneous voice while 3g is. I can easily duplicate this behavior by using commmgrpro to change the data band, open IE and call the cel simultaneously. This is not a phone issue to the best of my knowledge - no phones are capable of 2g/voice together, although some might do a better job of "prioritizing" a call over a data session.
RK
That is absolutely correct. Once in a 2G network only, you cannot use Voice and data at the same time. This is one of the main advantages of the 3G, where you can browse and get voice at the same time.
And there is no way around it. Either Voice, or data. Sorry.
I think he's getting at why can't he pick which one should be most important. For example, I have push email running...and this obviously requires a constant data connection...why is it that push email automagically picks up the fact that a phone call is coming in and allows itself to be prioritized whereas internet explorer does not?
ajmoncrief said:
I think he's getting at why can't he pick which one should be most important. For example, I have push email running...and this obviously requires a constant data connection...why is it that push email automagically picks up the fact that a phone call is coming in and allows itself to be prioritized whereas internet explorer does not?
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Click to collapse
Push email means you're constantly connected but it does not mean your phone is constantly transmitting/receiving data. It's only receiving data when you actually receive an email. So I doubt Push Email has any different priority settings.
it's operator phone equipment depended only
non of my 2g phones ever had call's sms's mms's blocked by grps

Incoming call while on internet

I was wondering is there a setting on the TyTN II that I can set to make calls my first priority. When I'm using the internet on my phone, no calls can come through. My service provider said the calls should come through while going onto and said it's probably something I set on my phone that isn't letting the calls get through.
So.. is there a setting I can set to be able to receive calls while using the internet? By the way I'm using EDGE network, not 3G
i believe you have to be using 3g to be able to receive incoming calls while using the internet
XtreMe_G said:
i believe you have to be using 3g to be able to receive incoming calls while using the internet
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hmm.. I thought so, but the representative said the calls should come through, so I was just asking to see if it really is possible.
Surf the internet on EGDE mode. Dissable 3G then you will be fine. That's another side (dark or bright, you grade it) of 3G beside of drainning battery.
FYI, you can place a call while surfing internet on 3G mode.
Nghiem said:
Surf the internet on EGDE mode. Dissable 3G then you will be fine. That's another side (dark or bright, you grade it) of 3G beside of drainning battery.
FYI, you can place a call while surfing internet on 3G mode.
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I know I'll be able to make calls through 3G while surfing the net. But T-mobile USA currently only has the EDGE network. So I was wondering is there anyway to make calls able to get through while I'm surfing the net. Because a lot of people has been complaining that they can get a hold on me.
I have a similar question.
Can one use wifi internet while on the phone?
CorruptedSanity said:
Can one use wifi internet while on the phone?
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yup, you can
Actually I got a question that's somewhat related.. Calls do come through when I use 3G/HSDPA connection.. however, if I pick up - connection terminates... isn't HSDPA supposed to let you talk and use internet at the same time?
when im using gprs i can reeive calls but it kicks off my gprs connection - very annoying - so i guess this isnt a fully fledged device capable of both at the same time - there are three types right, 1 2 and 3?
if your phone is locked to wcdma in the network settings then yes, you can browse the internet and recieve pictures,.
I have found that when the phone is set to Auto selection, it always drops back to gsm to carry the phone calls (maybe this is network dependent), which while on gsm calls, the data connection is suspended.
Not all ROMS offer this functionality, I can confirm the the original HTC ROM for the kaiser does!
One thing you can do, and I know its kind of a round about way, but.... I use callwave.com for my voicemail, and have messages and missed call notifications send to my phone via email. With direct push set up. Now if I and downloading something or loading a web page and a call comes in, it goes to voicemail immediately and even if the caller just hangs up without leaving a message I will get the notification while online. Also if they DO leave a message I get a email with the content of the voicemail roughly typed out so I can see what the call is about and who called without ever having to disconnect the internet unless I need to call them back.
I know this isn't really what you are talking about, but its better then not even getting a missed call notification because you are online, or not getting voicemails until you disconnect.
DVS_WiNdz said:
I know I'll be able to make calls through 3G while surfing the net. But T-mobile USA currently only has the EDGE network. So I was wondering is there anyway to make calls able to get through while I'm surfing the net. Because a lot of people has been complaining that they can get a hold on me.
Click to expand...
Click to collapse
Since no one is answering your question directly the answer is no.
If you are on the net, edge will send you to voicemail. The only way around it would be to roam on AT&T in 3G.
Edge was never really "designed" for what we are doing now with phones.
lcohen999 said:
Since no one is answering your question directly the answer is no.
If you are on the net, edge will send you to voicemail. The only way around it would be to roam on AT&T in 3G.
Edge was never really "designed" for what we are doing now with phones.
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Click to collapse
okay. thanks
mbritten said:
One thing you can do, and I know its kind of a round about way, but.... I use callwave.com for my voicemail, and have messages and missed call notifications send to my phone via email. With direct push set up. Now if I and downloading something or loading a web page and a call comes in, it goes to voicemail immediately and even if the caller just hangs up without leaving a message I will get the notification while online. Also if they DO leave a message I get a email with the content of the voicemail roughly typed out so I can see what the call is about and who called without ever having to disconnect the internet unless I need to call them back.
I know this isn't really what you are talking about, but its better then not even getting a missed call notification because you are online, or not getting voicemails until you disconnect.
Click to expand...
Click to collapse
I'm already using callwave, but the thing is that my emails aren't coming through to my phone sometimes, push email doesn't work at all.
i use mail2web for my exchange email, i did have a problem for a bit while i was using wap.cingular, i am on at&t and i have pda connect unlimited (lowered to $30 per month now BTW, you have to call to get the lower price) and i switched to isp.cingular and have no problems anymore, emails come in about 5 sec after the caller hangs up
mbritten said:
i use mail2web for my exchange email, i did have a problem for a bit while i was using wap.cingular, i am on at&t and i have pda connect unlimited (lowered to $30 per month now BTW, you have to call to get the lower price) and i switched to isp.cingular and have no problems anymore, emails come in about 5 sec after the caller hangs up
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Click to collapse
But AT&T has their 3G network, I'm using t-mobile which doesn't

Problem receiving text messages while on LTE

I've been having problems receiving text messages while connected to an LTE network. Outgoing messages send just fine and everything else works properly as well. I was able to nail the problem down to LTE when I realized that texts were flooding in while on phone calls. This is because while on a call it switches from the 4G LTE network to the 3G HSPA network. I did some further testing by having people send messages while on LTE (didn't receive them) and then by changing my preferred network type to 3G in the Settings menu. The messages came in only after doing that.
I ditched my '13 Moto X for a One M8 last year because of a similar issue so it seems to be a problem specific to Moto, though it obviously is not a widespread issue. I'm not rooted or anything. I don't have any apps installed that could be messing with it.
I'm not sure where to go from here. Does anybody have any ideas? I turned LTE off a couple weeks ago and it isn't ideal.

T-mobile voice call and sms issue

I'm having issues with calls and texts on T-mobile since this morning. Whenever I place a call the phone sometimes takes 10 seconds to ring, rarely it'll go straight to voicemail, and more often the call won't go through at all, the call will just drop.
If I myself end the call I lose any sort of connection, no 2g no 3g no LTE; I checked settings/about/network and Cellular Network Type gets stuck on UMTS. When this happens I can't call nor can I send messages, the redundant fix that I have to do to fix LTE and get messages working again is to go into: settings/mobile data/network operators and register automatically again, this always gives me LTE and messaging back, and sometimes calls, sometimes.
On the other end, when people call me, I noticed that the phone will go into 4g or H which is the same thing I believe. However, calls don't come through, it either goes straight to voicemail or it'll ring once or twice then go straight to voicemail. Also when it rings on their end, I can't hear it on my end, phone is silent.
This has happened on 4 roms Eragon, NusenSeven, Stock GP Edition and Insert Coin,
The phone is rooted and s-off
HBoot: 161
7.19.401.2
If anyone has the same issue or know a fix, please let me know, it's getting a tad bit annoying.
Hoping It could be the sim card, Thank you, much appreciated
Edit: Apparently T-Mobile was having issues in my area. Surprised it was out for 3 days.

Signal drop upon placing call - XT1095 on H2O

I recently changed to H2O, which is an AT&T reseller for those who are unfamiliar, and I'm having a very peculiar problem.
When I go to make a call, as soon as I tap the green button to make the call, sometimes my signal drops to 0 bars and I can't make the call. Sometimes this happens repeatedly and it's impossible to call anyone. But sometimes the call will go through after the 2nd, 3rd, or 4th try. However, sometimes it drops to emergency calls only after the call fails, or sometimes it drops to no service.
Additionally, when I go to change the conditional call forwarding under dialer - settings - calls - call forwarding, as soon as I tap call forwarding, the signal bars vanish and I get a call settings error. This happens almost all of the time. And again, sometimes it will drop to emergency calls only, or a several times I've had it drop to no service.
When I give up trying to make a call or change call forwarding settings, the signal strength will return after a minute or so, which is currently fluxuating around -112 dBm 28 asu, -116 dBm 24 asu, 110 dBm 30 asu. Not sure what any of that means though.
Frequently, incoming calls do not reach my phone. Often I'll get a text message asking me why I'm not answering my phone, but it never rang. There's no indication that my phone was out of service as there is always at least one bar.
I can send text messages with no problem at all. My data also works just fine. In fact, one of my friends gave up calling my phone number and instead calls me on WhatsApp because that's the only way he can get a hold of me. He would call my number, have it fail, and then immediately call me on WhatsApp and that goes through because my data doesn't usually have any issues.
I've tried changing APN settings according to different information I got from H2O. I've tried changing the preferred network type to 3G and 2G. Changing to 2G seems to help my ability to make calls, or maybe it just seemed that way. I've contacted H2O numerous times about it. They opened multiple tickets on it and finally said that there's no problem on their end getting service on that sim card. I sorta verified this because the sim card doesn't display this problem in my 1st gen Moto X, an XT1053.
Two other people in my house are on the AT&T network, one on Cricket with a Galaxy S6 (G920AZ), and one on H2O with a Galaxy S3 (T999) and they never have any issues here at home or elsewhere.
My phone is an XT1095 pure edition. I run stock 6.0, 24.11.18.victara_tmo.tmo.en.US, kernel 3.4.42-g389e46b, rooted, TWRP, with no apps that modify call behavior except Google Voice which is set to never use GV to make calls. This phone worked flawlessly on several different T-Mobile resellers. I'm about to switch back to another T-Mobile reseller but I thought I'd post here about this strange issue first because I don't want to always be limited to the T-Mobile network.
Any advice or input is greatly appreciated.

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