[Q] Z3c screen response very poor - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hi guys! All new to this site. I just got a z3c and everything is really great, but for 2 things:
The screen response is so poor, that if it can't be fixed, I'm returning it. Deal breaker.
Whenever I tap something, the screen responses in about 1 second. That is too long. Way too long.
Any of you tried the "Don't tap the white tile" app? (it's a game, where you have to be fast on your fingers) If you have (or you think, that your phone is NOT slow, please give it a go)
The swiping seems to be ok, it's the tapping that's delayed!
I'm hoping that it's just my phone and it can be replaced, 'cause otherwise I will have no choice, but to find another one.
Also is it not possible for me, to decide wether or not an app can have acces to internet? On iPhones you can manually dissable every app from using the internet, both wifi and regular. This can also prove to be a deal breaker for me.
I hope you can help me to find out if I should keep this, apart from that stuff, really wonderful phone or if I have to go back to iPhone, which I don't want to actually.
Regards Kokinos, Denmark

"Whenever I tap something, the screen responses in about 1 second." - that is definitely not normal. I am playing Wordz and screen response is instant.
There are many apps to control permission (e.g. Internet) for individual apps, but it requires root - APP OPS is the best. But you might try this, which works without root: https://play.google.com/store/apps/details?id=com.netspark.firewall&hl=en or this: https://play.google.com/store/apps/details?id=com.gmail.permissionmanager&hl=en

davebugyi said:
"Whenever I tap something, the screen responses in about 1 second." - that is definitely not normal. I am playing Wordz and screen response is instant.
There are many apps to control permission (e.g. Internet) for individual apps, but it requires root - APP OPS is the best. But you might try this, which works without root:
Click to expand...
Click to collapse
Thanks a lot, Dave! I'm so pleased to hear that, I will take it to the store and ask for a replacement then
-funny thing is, if I tap really hard, as in so hard the pixels round my finger turn black and I'm holding on to the phone with the other hand so tight, that it's on the verge of breaking, it IS possible to get the phone to react a, almost, once.
But swipe seems to work alright. I can't understand that. I actually thougt it was a software flaw and not a hardware one. But maybe I'm wrong.
I'll read into your links. My boyfriend might be able to understand a little more of it, so he'll help me

Nobody, that have noticed a delay on tapping, but not swiping?
Anybody I can convince to try the "Don't tap the white tile" game? It's free. I can play it fine on a iPhone, but on my Z3c the screen doesn't react fast enough. Unless I tap so hard, the pixels around my finger turn black and that can't be healthy for the phone.
It's not, that this game is important, it's just, that it shows very accurate, wether your sceen has delay or not.

That white tile game is the piano kind of game from Cheetah game studios? In case I just tried it and no issues with the screen response while tapping. It's more likely that you have a faulty device :/

davebugyi said:
That white tile game is the piano kind of game from Cheetah game studios? In case I just tried it and no issues with the screen response while tapping. It's more likely that you have a faulty device :/
Click to expand...
Click to collapse
Yes it is, and thank you SO much, Dave, you have been so helpfull :victory:
Yay, I'm so glad I don't have to find another phone, I will go and have this replaced :victory:
Thank you!

Kokinos said:
Thanks a lot, Dave! I'm so pleased to hear that, I will take it to the store and ask for a replacement then
-funny thing is, if I tap really hard, as in so hard the pixels round my finger turn black and I'm holding on to the phone with the other hand so tight, that it's on the verge of breaking, it IS possible to get the phone to react a, almost, once.
Click to expand...
Click to collapse
I cant imagine why your phone isnt working properly , cross your fingers the store you are trying to return it to doesnt read this forum.

jarayn said:
I cant imagine why your phone isnt working properly , cross your fingers the store you are trying to return it to doesnt read this forum.
Click to expand...
Click to collapse
Thanks for your not so helpfull comment. I would certainly NOT have pressed that hard, if it weren't for the fact, that I either would return it or have a replacement. Luckily I'm located in Denmark. We have excellent consumer rights. Otherwise I would be stupid to have done so.

Related

Best way to fix keyboard repeates without taking apart?

Im sure a fair number of you will have experienced the same thing where you press a key once and you get like 3 of that letter and sometimes for me the Fn key doesnt work too well either
i've tried like swirling the keys around to move dust etc but it didnt help
maybe i should just send it back? becuase its really annoying
I also have this problem sometimes. Thought it might be a software problem or so, but maybe you are right and particles are collecting there.
Did someone try that on X1?
Well, if there was such a solution I wouldn't have to send my X1 to the service centre. And just delaying it as much as possible, but given that my warranty ends next week, I'd probably have to go down soon. And anyway, it's not just repeats that I'm facing. Sometimes it's the other way round, as in the keyboard not responding unless I press the key down real hard.
Mopral said:
Did someone try that on X1?
Click to expand...
Click to collapse
just tried, and seems to work! thanks
settings-personal-buttons-up/down control
delay before first repeat set to long
repeat rate 3 from fast
works good!
I'd say it works about 80-90%. It does save the X1 from the trash piles, so kudos to the friendly guy who dug up the solution, and no kudos to SE and/or MS who can't think of fine-tuning the keyboard settings before they ship a product that was $800-900 unlocked at launch.
Caveat and an inappropriate rant: I remember doing so much research, and everyone across so many different forums said a hardware keyboard is the way to go if you do a lot of texting. Not true. I find that hardware keyboards require a lot of efforts to press compared to a virtual keyboard, even worse if it's not spaciously laid out, and even worse if, unlike the X1, the positioning of the keys relative to each other is off.
Truth is I type even faster on an iPhone/ipod touch than an X1, without feeling like an RSI is coming on, and it's not because of predictive text entry. It's because my thumbs can use a lot less force on the keys. I believe most people still press way too hard on a touch screen trying to be control freaks.
So the keyboard may be 80-90% improved, but I've got my budget ready for an iPhone. And no more listening, no more being open to suggestions!
beingthere said:
Caveat and an inappropriate rant: I remember doing so much research, and everyone across so many different forums said a hardware keyboard is the way to go if you do a lot of texting. Not true. I find that hardware keyboards require a lot of efforts to press compared to a virtual keyboard, even worse if it's not spaciously laid out, and even worse if, unlike the X1, the positioning of the keys relative to each other is off.
Click to expand...
Click to collapse
Well, I don't want to live without h/w keyboard anymore. And I did a fast typing challenge against an iPhone and won. The guy who wrote on that iPhone was a real freak, had an iPhone since it came out and types really fast...but I love the h/w keyboard on the xperia. If it would not have this double-letter error I would love it even more...Now I'm going to fix it with the solution mentioned above. Thanks!
I just want to add one thing...
The reason I say the fix is 80-90%, is because I think CPU speed and/or power settings might contribute somewhat to the keyboard issue. Once last week, I had the phone plugged into AC, and the keyboard suddenly became free of issues, and responded properly to my typical typing efforts.
Using nueCPL-ClockSpeed v1.3 in an unscientific test, the keyboard produces more mistakes on a lower speed (384MHz), but its Max Performance setting didn't exactly reproduce the AC power remedy.
This is not a very stringent observation at all, but since I am stuck with the X1 for a while, I'll keep on trying I'm betting that the next iPhone will be a significant update, so I have to hold off the purchase for now... and kiss NRGZ28's toes for his rom's.
Sapa13 said:
just tried, and seems to work! thanks
settings-personal-buttons-up/down control
delay before first repeat set to long
repeat rate 3 from fast
works good!
Click to expand...
Click to collapse
for two days, since i set this way, not even one double or missed letter!
i've done everything you've all said but it doesnt work does that mean it is a physical problem?
comeradealexi said:
i've done everything you've all said but it doesnt work does that mean it is a physical problem?
Click to expand...
Click to collapse
really dont know, since i set that way no problem at all.. maybe dirt came under your keyboard

Capacitive Button Responsiveness?

Recently, I've been considering getting a Nexus One, however, most of the reviews I read say that the N1's capacitive buttons are a little unresponsive. You must tap the upper half of the button as opposed to the bottom half of the button.
I've also read that some of the cyanogen roms have fixed this problem. Can anyone give me more insight on this issue?
I've never had a problem with mine.
I saw a review saying that they got in the way when typing w/ the onscreen keyboard, but I haven't even had that, and I'd like to think that I have pretty normal-sized fingers.
Some people have problems, others don't i personally haven't. I wouldn't consider it to be something important enough to sway me from a sale though.
Stock Rom had this issue. If you unlock your bootloader, all the kernels (and mods) available now have a fix for this, as well as a few other things.
Im sure when 2.2 update comes out this fix will be passed on to the stock version too (at least as far as im aware it hasnt already!?). So tbh this isnt an issue for you not to get a nexus one...also, there's no point getting a nexus one if ur too scared to unlock the bootloader!!
adam18488 said:
Stock Rom had this issue. If you unlock your bootloader, all the kernels (and mods) available now have a fix for this, as well as a few other things.
Im sure when 2.2 update comes out this fix will be passed on to the stock version too (at least as far as im aware it hasnt already!?). So tbh this isnt an issue for you not to get a nexus one...also, there's no point getting a nexus one if ur too scared to unlock the bootloader!!
Click to expand...
Click to collapse
Definitely! That's one of the biggest reasons why I want an N1. It has a good root and dev community and gets android updates first.
I just thought it'd be annoying to have to use a phone with crappy capacitive buttons, but I'm glad to hear that the problem has been fixed.
The only other thing I'm worried about is the dualtouch but it's most definitely going to get fixed in the next update.
Thanks to everyone for their input. I'll definitely be picking up an N1 soon
I have rooted and custom roms etc and I still hate the capacitive buttons with a passion. They are not nearly enough to topple the overall awesome that is the N1 but man I hate those things.
I only hate those buttons, when Nex is in my car mount!
adam18488 said:
Stock Rom had this issue. If you unlock your bootloader, all the kernels (and mods) available now have a fix for this, as well as a few other things.
Click to expand...
Click to collapse
Is this true? I've tried plenty of ROMs and kernels and I don't remember any of them changing the button sensitivity.
The best way to show off how frustrating the buttons can be is to give the phone to someone that's never played with it before and watch as they struggle to register touches on the buttons. The people that use the phone daily have recognized that the touchpad is above the button and never think about it any more.
It's very apparent as soon as you rotate the phone into a different position though.
PrawnPoBoy said:
Is this true? I've tried plenty of ROMs and kernels and I don't remember any of them changing the button sensitivity.
The best way to show off how frustrating the buttons can be is to give the phone to someone that's never played with it before and watch as they struggle to register touches on the buttons. The people that use the phone daily have recognized that the touchpad is above the button and never think about it any more.
It's very apparent as soon as you rotate the phone into a different position though.
Click to expand...
Click to collapse
I also haven't noticed any change in the sensitivity with different ROMs or kernels. For me though, sometimes if I hit right on top of the button it won't register. I am used to just tapping it a little above and it works everytime.
As others have said, this is definitely not a deal breaker for me or shouldn't be for any person IMO. This phone's pros far outweigh the cons.
The best way to show off how frustrating the buttons can be is to give the phone to someone that's never played with it before and watch as they struggle to register touches on the buttons. The people that use the phone daily have recognized that the touchpad is above the button and never think about it any more.
Click to expand...
Click to collapse
When someone is doing that you should just say that it has Finger print authentication technology
absolutely true and this was my discovery today (day 4 with n1). the buttons work fine if you cheat towards the top of the button area and overlap into the screen area.
that solved it for me.
resolved for me for now...
xboomer55 said:
absolutely true and this was my discovery today (day 4 with n1). the buttons work fine if you cheat towards the top of the button area and overlap into the screen area.
that solved it for me.
resolved for me for now...
Click to expand...
Click to collapse
Did you just buy your N1 from Google brand new?
Those buttons are a pain in the bum, but you get used to them, the bigger problem is if the phone gets too cold it starts mis-registering the touchscreen necessitating a reboot or a bunch of mucking around to fix it. This is the biggest annoyance with the phone for me, hopefully they fix the screen calibration in 2.2!
Almost swapped mine for a Desire, thinking less of doing so now, unless anyone can offer a good reason
I got my N1 straight from Google on day one, and I'm currently running CM 5.06
I find the capacitive buttons to be _awful_ if I tap directly on them it takes 2-5 attempts to get it to register.
However, I have found that if I swipe from the button down off the bottom of the button it registers ever single time.
I'm pretty convinced that the problem isn't the digitiser itself but in the driver that splits that section of the digitiser off. I believe it checks to see if there is upward movement before registering a button tap and if it does detect upward motion it cancels the tap event and forwards the event as a touch screen event. I also thing that because I have pretty big fingers any time I press the flattening of my finger registers as a slight upward motion.
If I could find the button "sub"-driver I'd be hacking at it right now.
Still, I wouldn't give up my N1.
SilentMobius said:
I got my N1 straight from Google on day one, and I'm currently running CM 5.06
I find the capacitive buttons to be _awful_ if I tap directly on them it takes 2-5 attempts to get it to register.
However, I have found that if I swipe from the button down off the bottom of the button it registers ever single time.
I'm pretty convinced that the problem isn't the digitiser itself but in the driver that splits that section of the digitiser off. I believe it checks to see if there is upward movement before registering a button tap and if it does detect upward motion it cancels the tap event and forwards the event as a touch screen event. I also thing that because I have pretty big fingers any time I press the flattening of my finger registers as a slight upward motion.
If I could find the button "sub"-driver I'd be hacking at it right now.
Still, I wouldn't give up my N1.
Click to expand...
Click to collapse
Just realized that!!
It does not get the upward movement
It gets: right, left & down
So this means, one could set different options for different directions...
hacker01 said:
Recently, I've been considering getting a Nexus One, however, most of the reviews I read say that the N1's capacitive buttons are a little unresponsive. You must tap the upper half of the button as opposed to the bottom half of the button.
I've also read that some of the cyanogen roms have fixed this problem. Can anyone give me more insight on this issue?
Click to expand...
Click to collapse
I have noticed no issues when holding the phone in my hands but the responsiveness is not that great if the phone is flat on a desk or a similar surface. I wonder what if anything the accelerometer may play a factor.
PrawnPoBoy said:
Is this true? I've tried plenty of ROMs and kernels and I don't remember any of them changing the button sensitivity.
The best way to show off how frustrating the buttons can be is to give the phone to someone that's never played with it before and watch as they struggle to register touches on the buttons. The people that use the phone daily have recognized that the touchpad is above the button and never think about it any more.
It's very apparent as soon as you rotate the phone into a different position though.
Click to expand...
Click to collapse
I dunna man, my 3-year-old daughter figured it out within a minute of getting my phone. I set her up in a game and she decided she wanted something else, so she messed with the capacitive buttons until she got out of the game. Once she had it once or twice (~5-10 seconds for her to figure out each time) it was pretty much instant after that. If a 3-yo can figure it out, I'm pretty sure it's not THAT difficult. Annoying, sure....but not difficult.
hacker01 said:
Did you just buy your N1 from Google brand new?
Click to expand...
Click to collapse
Yes. Direct from Google.
Wow there's definitely a good mix of answers. I thought that the newer batches of N1's fixed the capacitive button problem, but apparently not.
I guess there's not a definite answer. It seems the only conclusion you can make is that some N1's may still have the problem, some may not. Some can be fixed with custom roms and unlocking the bootloader and some cannot. Your results may very.
EDIT: After rereading some of the previous posts (more carefully. excuse my sleep deprived state lol), the capacitive button issue might actually be more of a feature than an issue. I've read similar posts about the capacitive buttons having that sort of "motion detection" thing to prevent accident presses. Hopefully for anyone still having the problem, you can reread some of the posts on this page and give their methods a try
I haven't had a problem with mine but I haven't had the problems most people say they have with the phone so I would recommend this phone to anyone that wants an android phone
-------------------------------------
Sent from my Nexus One

just bought an incredible s. questions?

hi there. i bought this phone yesterday and it's great. i love it. best phone i've ever owned.
however i have a few niggling questions;
i find the touch buttons to be very difficult to see in sunlight. is there a way to brighten them? or are all the phones like this. my mother has a galaxy s and i feel her touch buttons are brighter.
is the power button meant to be so slim to the phone? i can find it hard to press sometimes.
secondly, how come my LED notification light only stays on for a short time when i receive a text? i would have thought it stayed on until the text was read, but when i get a text and don't notice for half an hour to an hour the LED isn't flashing. if i receive a text (and i'm there to notice it) the LED flashes. again, is this just my phone or everyones?
also, how safe is it to install the swype beta on your phone? and how safe is it downloading pdf's (accidentally, opened a link on a reputable train website) on to my phone over the 3G network?
and finally, not as important, but the standard version of angry birds seems to always lag/crash at startup. i don't know whether it's due to the ads, but i have to hit home before i am able to click 'start', and then the same again when the level loads up before i can move the birds. i've played rio and that seems fine.
OH, and one more thing. if i go from an area with good 3g reception to an area with poor 3g, and then back again, my phone takes a while to catch up, so i have to turn off mobile networks and then back on again to get 3g back. normal?
sorry for all the questions.
thanks. peace.
Hi there martyfly1990,
Congratulations on your purchase and I hope you'll enjoy your phone as much as everyone here!
I won't be able to answer all of your questions but I'll try to help you out the best I can:
i find the touch buttons to be very difficult to see in sunlight. is there a way to brighten them? or are all the phones like this. my mother has a galaxy s and i feel her touch buttons are brighter.
Click to expand...
Click to collapse
The Incredible S's capacitive buttons have a unique feature compared to other devices, they get to turn when you put your phone in landscape mode (only in one direction). In order to achieve this, they use a different method of illumination. What you may also notice is a kind of ghost of the buttons secondary positions beneath what is displayed in a round border if looked at at the right angle. However, it also gives the possibility to have nothing at all showing up when the lights are off giving it a cool look (I find ). Compared to other phones I've seen, I'd say that it's normal for the IS to have slightly less bright touch buttons.
is the power button meant to be so slim to the phone? i can find it hard to press sometimes.
Click to expand...
Click to collapse
The IS was given what some people call a very industrial look. Aside from the back cover, the phone is very minimal in the sense that nothing extrudes from it. The power as well as the volume rocker buttons are even the same colour as the body. All to give it that slab look. The volume rocker sticks close to the body too, and I'm sure your phone is perfectly fine. You'll get used to it
and how safe is it downloading pdf's (accidentally, opened a link on a reputable train website) on to my phone over the 3G network?
Click to expand...
Click to collapse
If you trust the source (and are sure that the file is indeed a pdf, there is no problem at all.
and finally, not as important, but the standard version of angry birds seems to always lag/crash at startup. i don't know whether it's due to the ads, but i have to hit home before i am able to click 'start', and then the same again when the level loads up before i can move the birds. i've played rio and that seems fine.
Click to expand...
Click to collapse
I will presume that your phone is still stock? I haven't had that problem with Angry Birds, but did you try uninstalling it and installing it back on? Worth giving a try.
OH, and one more thing. if i go from an area with good 3g reception to an area with poor 3g, and then back again, my phone takes a while to catch up, so i have to turn off mobile networks and then back on again to get 3g back. normal?
Click to expand...
Click to collapse
The reaction time not being immediate is normal, but how long do mean by "a while"? 10 seconds or 10minutes? I could only think of a radio problem if it's really bad. Could you share what version of android and what's your baseband version on your phone?
martyfly1990 said:
secondly, how come my LED notification light only stays on for a short time when i receive a text? i would have thought it stayed on until the text was read, but when i get a text and don't notice for half an hour to an hour the LED isn't flashing. if i receive a text (and i'm there to notice it) the LED flashes. again, is this just my phone or everyones?
Click to expand...
Click to collapse
I think that other question has been answered so i will skip it.
LED notification i will only last for 5 minutes, so far i haven found out any ways to stretch up the time until we read the message or any other notification.
I think they set it to only 5 minutes properly of the battery drain?
Hope its help.

HTC One vibration sound

Picked up this phone just today and my god I love this phone to death but every phone comes with complaints. Most things arent big and will just take time to get used to but this one I cannot ignore. I love having the vibrate on keypress option selected and the HTC One when it vibrates makes this very unpleasant loose spring like sound whenever it vibrates. Am I the only one thats noticed this or is this every device?
Sent from my HTC One using xda app-developers app
many people do have this ... me too.... thats my second device and both of them got this crappy vibration sound...
i replaced it because of that .... but because of that i disabled every vibration functions on this phone to get rit of it ....
so i guess you have to live with it ... try to replace it and hope you get one with a good vibration motor or disable all vibrations
B-Man2005 said:
many people do have this ... me too.... thats my second device and both of them got this crappy vibration sound...
i replaced it because of that .... but because of that i disabled every vibration functions on this phone to get rit of it ....
so i guess you have to live with it ... try to replace it and hope you get one with a good vibration motor or disable all vibrations
Click to expand...
Click to collapse
Isnt that due to the OIS? Not sure about but all of my 4 Ones had that. The One of a friend also sounds like that. I´m ok with it.
shox22 said:
Isnt that due to the OIS? Not sure about but all of my 4 Ones had that. The One of a friend also sounds like that. I´m ok with it.
Click to expand...
Click to collapse
It's something you have to live with
shox22 said:
Isnt that due to the OIS? Not sure about but all of my 4 Ones had that. The One of a friend also sounds like that. I´m ok with it.
Click to expand...
Click to collapse
I'm sure there will be soon an option in custom roms to control vibration intensity, and put it to the value you like! it's only a matter of time, I'm sure!
[I'm sure there will I am currently facing the same issue with my replacement and thinking about replacing it again but hesitant because every device comes with its own minor defects, u only notice the alight clicking in a very quite environment and only on short vibrates such as when typing, but to be honest this is as perfect as it can get, everything seems to work with this device with no problems except this, and I might apply for a replacement and end up with a worst unit and another major issue, I have emailed HTC complaining about their quality control, cuz my first device had gaps and a tiny hair under the screen, my second device had a touchscreen problem and now this one which has a minor vibration sound.
The problem is I am too picky when it comes to this kind of stuff and a little ocd about them so I am positive that other people won't even notice the issue and even the repair tech might claim it's normal and in all devices. So yeah
my device is work related so giving it to them for 2 full days is kind of troublesome for me
add me to the list
I have had my HTC One for 2 days now. I too noticed this on mine. I just chalked it up to the phone being all aluminum case vs my old EVO was plastic/metal. I have a few other complaints too lol.
Ok the rants!
1. Why did you have to move all the buttons all over the place? Seems like every button is opposite to other android phones? Especially moving the power button to the far left? Who designed this? Must of been a left handed person. Come on at least compromise and put in the middle! Stupid!
2. Why limit to only 3 buttons at the bottom of the HTC one and in all actuality...you never enabled the "HTC" to be a button so we are stuck with 2! Most phones have at least 3! Again Stupid!
3. The Home button and back buttons. Ok maybe the person designed this drives on the wrong side of the road or goes in the exit door or something? The buttons need to be flipped in my humble opinion. Home first (left side) or at least in the middle, back button to the left or right sides. OH and bring back the quick access button!
4. Ok speaking of the "HTC" logo/button at the bottom. Why put in circuitry for it to be a button and then not enable it? Stupid #3!
5. The widgets for "Bluetooth", Wireless", "Mobile", and "GPS". Why light blue for the "on notification". Seems like a **** poor color choice. At least a green or red would be fairly noticeable considering the widget itself is blue? Hello.....great designing there.
6. The power button. More recessed then ever before making it difficult to push down or even find. No step up here.
7. Lock screen can only have 1 widget on it? Really? Wow...couple steps back here.
8. Full animated weather locking screen gone/no longer available because HTC forces you to use their one and ONLY ONE version their crappy line art weather on the lock screen. I don't mind the plain jane weather for showing up in the app list but placing it on the bottom of the lock screen with nothing else is horrible. I want my weather back to the lock screen. I know I have mentioned it a lot...sorry pet peeve, have it it so long on all my other phones.
9. I won't mention Blinkfeed. I have that pushed off the side and hear that sense 5.5 is around the corner which will allow you to finally turn the damn thing off.
Hey guys, I wanted to point out that you can reduce the vibration intensity, therefore getting rid of the "springy" feeling! Just download FauxClock. (Yes you need root of course). Gratefully this app doesn't require you to flash anything, it just needs BusyBox. The only downside to reducing the intensity is after so far you basically lose haptic feedback. (I wanted to reduce notification buzz.) And this is where I went with plan B.
Plan B (NO ROOT!): This method, you guys, will make you feel real dumb for not thinking of. Personally I did this to get rid of notification buzz but keep haptic feedback, but you can also just turn off buzz on certain apps. Simply open up App-ops on Android 4.3, go through all your apps, and untick the "Vibration" permission! That's it guys! Feel dumb now?
Note: to open App-ops is an activity, you can download App-ops launchers from Play Store or, in my case, I used a Tasker task.
--
<<< Say thanks if I was of help! :good:

Question Finger print and lock screen

The success rate hit of the finger print scanner is much lower with the lock screen than with the screen saver. While with the screen saver it is effective and quick , it more often than not that with the lockscreen the fingerprint identification is rejected.
Any ideas? solutions? I already deleted and printed new finger print few times already.
I find that it's total garbage. It works about 10% of the time and I've redone adding my prints over and over. I've tried most of the steps others have and find that it doesn't help. Someone said to do a factory reset and no I'm not going to do that. I just don't use it anymore and will probably get rid of this phone soon. I want to use SD cards again and have more memory as 512 is just not enough. The reader on the Note 9 was so much better.
Not sure what you guys are doing or not doing, but my print reads all the time whether screen is on or off. Get use to where the sensor is also make sure you don't have dry hands
No complaints here. Work 99 out of 100 times on both screens
Can't complain either, working perfect here and very fast, too... Btw with stock screen protector, if that matters....
Sonin66 said:
Not sure what you guys are doing or not doing, but my print reads all the time whether screen is on or off. Get use to where the sensor is also make sure you don't have dry hands
Click to expand...
Click to collapse
I am doing all of the above , just when AOD is active the success rate is vey bad , when normal screen saver is on , the success rate is much better.
Tnx
I was having no issues before a screen protector.. now I don't even use it because I can never get my finger print to read.
dnoam said:
I am doing all of the above , just when AOD is active the success rate is vey bad , when normal screen saver is on , the success rate is much better.
Tnx
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Screensaver, AOD, screen off.. Success is 99/100
Are you using a screen protector/shield?
I have learnt I need to press harder. I used to have a Pixel 2 XL FPR on the back which was really sensitive. Using a phone with FPR under-screen was new for me, you do need to be firmer when pressing your finger down and after training myself for a few days I don't have any issue with unlocking now. I have fitted two S21Ultras (mine and friends)with the White Dome tempered glass and that has not impacted us either.
Sonin66 said:
Not sure what you guys are doing or not doing, but my print reads all the time whether screen is on or off. Get use to where the sensor is also make sure you don't have dry hands
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It's hard to miss where the sensor is as it's pointed out on the screen when using it. As for dried hands that too seems not to matter.
Folks I'm guessing you think you're being helpful when you say that you're not having a problem with your phone as a response to someone who is have a problem. To me that's like me taking my car to a mechanic and telling them my car isn't working properly and them telling me that their car is working just fine. I worked for many years as a computer consultant at a major university in upstate NY and never once did I respond in this fashion because it's pointless.
But he was wondering if his phone was faulty..you being an analyst should realise that if most of the replies are positive that in itself helps him
Tony966 said:
Folks I'm guessing you think you're being helpful when you say that you're not having a problem with your phone as a response to someone who is have a problem. To me that's like me taking my car to a mechanic and telling them my car isn't working properly and them telling me that their car is working just fine. I worked for many years as a computer consultant at a major university in upstate NY and never once did I respond in this fashion because it's pointless.
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Im guessing you think we can solve a problem thats either a defect or user error.
oh wait. guess we can just close the thread then.
joancolmenares said:
Screensaver, AOD, screen off.. Success is 99/100
Are you using a screen protector/shield?
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Hi.
No , as it was unpacked from the box.
This has started to be an issue on my a.o.d.
Was ok but I changed the icon and it seems to be hit and miss now.
I just double tap the screen and bypass it
mattlcfc said:
This has started to be an issue on my a.o.d.
Was ok but I changed the icon and it seems to be hit and miss now.
I just double tap the screen and bypass it
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My Icons also changed , so that might be the issue.
Problems solved.The cause of very low hit rate of the fingerprint scanner on AOD in lock screen was new icons i dowloaded from Galaxy store.When i installed the original , no more missed prints
No complaints here. But it completely works

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