The success rate hit of the finger print scanner is much lower with the lock screen than with the screen saver. While with the screen saver it is effective and quick , it more often than not that with the lockscreen the fingerprint identification is rejected.
Any ideas? solutions? I already deleted and printed new finger print few times already.
I find that it's total garbage. It works about 10% of the time and I've redone adding my prints over and over. I've tried most of the steps others have and find that it doesn't help. Someone said to do a factory reset and no I'm not going to do that. I just don't use it anymore and will probably get rid of this phone soon. I want to use SD cards again and have more memory as 512 is just not enough. The reader on the Note 9 was so much better.
Not sure what you guys are doing or not doing, but my print reads all the time whether screen is on or off. Get use to where the sensor is also make sure you don't have dry hands
No complaints here. Work 99 out of 100 times on both screens
Can't complain either, working perfect here and very fast, too... Btw with stock screen protector, if that matters....
Sonin66 said:
Not sure what you guys are doing or not doing, but my print reads all the time whether screen is on or off. Get use to where the sensor is also make sure you don't have dry hands
Click to expand...
Click to collapse
I am doing all of the above , just when AOD is active the success rate is vey bad , when normal screen saver is on , the success rate is much better.
Tnx
I was having no issues before a screen protector.. now I don't even use it because I can never get my finger print to read.
dnoam said:
I am doing all of the above , just when AOD is active the success rate is vey bad , when normal screen saver is on , the success rate is much better.
Tnx
Click to expand...
Click to collapse
Screensaver, AOD, screen off.. Success is 99/100
Are you using a screen protector/shield?
I have learnt I need to press harder. I used to have a Pixel 2 XL FPR on the back which was really sensitive. Using a phone with FPR under-screen was new for me, you do need to be firmer when pressing your finger down and after training myself for a few days I don't have any issue with unlocking now. I have fitted two S21Ultras (mine and friends)with the White Dome tempered glass and that has not impacted us either.
Sonin66 said:
Not sure what you guys are doing or not doing, but my print reads all the time whether screen is on or off. Get use to where the sensor is also make sure you don't have dry hands
Click to expand...
Click to collapse
It's hard to miss where the sensor is as it's pointed out on the screen when using it. As for dried hands that too seems not to matter.
Folks I'm guessing you think you're being helpful when you say that you're not having a problem with your phone as a response to someone who is have a problem. To me that's like me taking my car to a mechanic and telling them my car isn't working properly and them telling me that their car is working just fine. I worked for many years as a computer consultant at a major university in upstate NY and never once did I respond in this fashion because it's pointless.
But he was wondering if his phone was faulty..you being an analyst should realise that if most of the replies are positive that in itself helps him
Tony966 said:
Folks I'm guessing you think you're being helpful when you say that you're not having a problem with your phone as a response to someone who is have a problem. To me that's like me taking my car to a mechanic and telling them my car isn't working properly and them telling me that their car is working just fine. I worked for many years as a computer consultant at a major university in upstate NY and never once did I respond in this fashion because it's pointless.
Click to expand...
Click to collapse
Im guessing you think we can solve a problem thats either a defect or user error.
oh wait. guess we can just close the thread then.
joancolmenares said:
Screensaver, AOD, screen off.. Success is 99/100
Are you using a screen protector/shield?
Click to expand...
Click to collapse
Hi.
No , as it was unpacked from the box.
This has started to be an issue on my a.o.d.
Was ok but I changed the icon and it seems to be hit and miss now.
I just double tap the screen and bypass it
mattlcfc said:
This has started to be an issue on my a.o.d.
Was ok but I changed the icon and it seems to be hit and miss now.
I just double tap the screen and bypass it
Click to expand...
Click to collapse
My Icons also changed , so that might be the issue.
Problems solved.The cause of very low hit rate of the fingerprint scanner on AOD in lock screen was new icons i dowloaded from Galaxy store.When i installed the original , no more missed prints
No complaints here. But it completely works
Related
Does anyone have a solution for phantom taps on your NC?
I'm on my 3rd Nook Color when I pick up the replacement unit this afternoon.
My general issues are phantom taps - or the NC doing things I don't want it to. So far a very poor experience when typing, turning a page in a book, or even just navigating the ui. The whole issue may be me, it happens regardless if I am plugged in or not. I keep a very clean screen so there is very to little gunk.
I do have sweaty palms on occasion but not out of the ordinary. I have other touch devices that have never given me this issue. If anything I think the screen is overly sensitive - hardware or software issue?
Nope it's not just you. Mine has a multitude of issues with the touchscreen...
Essentially I cannot use the touchscreen when the device is plugged into stock charger/cable as wherever I put my finger, a random touch appears somewhere on the x-axis near my finger.
It seems that the device does not like changes in temperature or humidity either when it is unplugged. Using my tablet while cold was impossible, and likewise while it had been warm.
I'm on my second tablet from Best Buy-- the first one had dead pixels galore (enough to make the best buy rep say "dang!"), and now this one has a bad touchscreen and hard to press power button.
However: I purchased one of these for my mother a few days before mine at Barnes and Noble, and it has no issues whatsoever... at least not yet.
I've come to the conclusion that this hardware is quite beta, but I'm willing to give them a chance since it is the best bang for the buck, even if I have to go through a couple of returns... it's honestly almost worth the time for me since a tablet is so valuable for schoolwork.
Fortunately mine does not do this. I think maybe for those that are having this issue it may be able to be fixed in a firmware update.
My EVO had extremely similar problems when it first came out with the touchscreen and not being able to use the dropdown menu while the device wasn't grounded. After a firmware update the phone was great with touch sensitivity.
my first one did this also. so far the second is doing fine, but the first didn't have any problems till the 13th day of owning it.
i'm hoping it's just an issue that can be fixed via software - maybe someone put an incorrect voltage input somewhere.
I was having the same issues. I bought a screen protector and that seemed to solve it. So far, it's been working fine.
I noticed the screen protector stabilized the touchscreen a lot. Before I seem to have a problem finding the sweet spot for a touch. Now it seems better.
However, my phantom pinky is always touching something while I am trying to navigate. As long I only get one finger near the screen, it's fine.
Mine came from B&N.
The only other issue I have is the magnetic clasp in the cover seems to throw the internal compass/magnetometer off a lot.
Awats said:
The only other issue I have is the magnetic clasp in the cover seems to throw the internal compass/magnetometer off a lot.
Click to expand...
Click to collapse
Considering the Nook has neither I think you are okay.
khaytsus said:
Considering the Nook has neither I think you are okay.
Click to expand...
Click to collapse
Then how is it managing to correctly position the screen with Google Sky? Is it just spooky smart?
Mine only has problem when screen gets dirty. Try a screen protector or use gloves.
is there really a compass in this thing? I just assumed there wasn't. if there is I'm buying another tomorrow!
Screen protector helps to solve my problem.
Are you seeing more issues right after cleaning the screen? I see issues then and I think it is because I an using some moisture on the cloth. If I just dust it lightly with a dry cloth and live with a few finger prints there seem to be less of an issue.
Awats said:
Then how is it managing to correctly position the screen with Google Sky? Is it just spooky smart?
Click to expand...
Click to collapse
Wifi location services provided by Google from data collection by Street Cars or by Location Services on Android phones.
iolinux333 said:
is there really a compass in this thing? I just assumed there wasn't. if there is I'm buying another tomorrow!
Click to expand...
Click to collapse
....no
khaytsus said:
Wifi location services provided by Google from data collection by Street Cars or by Location Services on Android phones.
....no
Click to expand...
Click to collapse
Oh well, it could be worse although I don't see how Google data can tell which direction I am facing.
Thanks dad!
Awats said:
Oh well, it could be worse although I don't see how Google data can tell which direction I am facing.
Thanks dad!
Click to expand...
Click to collapse
Nor can your Nook Colour.. Using something like TetherGPS would have some heading information, but the NC itself without help would not.
It might show 0, dunno there. Maps for me just shows a dot, if yours is showing different, that'd be... interesting.
For S&G I tried "Compass", it of course FC's immediately like almost all apps that try to use the GPS. Enabled TetherGPS (with no server, just the client) and it ran, but of course no data, no heading, etc.
Is this occuring when the nook is plugged in? sometimes the charger can cause phatom touches with the touchscreen. Cleaning the screen and being on a stable ROM usually gets rid of that problem.
If only I weren't so stupid ...
khaytsus said:
Nor can your Nook Colour.. Using something like TetherGPS would have some heading information, but the NC itself without help would not.
It might show 0, dunno there. Maps for me just shows a dot, if yours is showing different, that'd be... interesting.
For S&G I tried "Compass", it of course FC's immediately like almost all apps that try to use the GPS. Enabled TetherGPS (with no server, just the client) and it ran, but of course no data, no heading, etc.
Click to expand...
Click to collapse
LOL! Ok, I sat down with it and played for a bit. It appears some tilt sensor is handling the up and down tilt. If you raise the screen over your head, it shows those stars and if you tilt it down, I see what is below the horizon. That is pretty consistent. But it's also "simulating" a compass inadvertently.
By that I mean that if I happen to turn it on facing north, it appears to track as you turn in a circle but it's really just me tilting it and it's rotating he view. If you do it enough it has no clue the direction it's facing.
I'm just glad I figured this out before I got lost in the Amazon.
Just got mine plugged it in and unplugged and within stew minutes phantom touches couldn't even reboot it im on cyanogen mod 7
Sent from my SCH-I500 using XDA Premium App
Nook Screen Recalibrate
You guys can try my app from the market
assid2 said:
You guys can try my app from the market
Click to expand...
Click to collapse
Wow, it seems to have improved the accuracy! I need to play with it more to be sure.
Just reading a doc and screen went to sleep. Few days ago read about apple patent involving zooming a page based on proximity of users face to screen...
Given android does face unlock as is, it is not a small leap for it to detect that my mug is peering at the screen and so prevent the device from going to sleep in mid-read. Conversely and optionally, if I 'look away' or no face detected power off the screen.
Seems doable in an app easy enough, but os wide would be ideal. or did fruity folk patent that too?
Just a thought as my screen went off reading a spreadsheet...
Edit: It would only have to check for a 'face' at the instance the device would normally go to sleep (after usual x amount of time with no touch input), so camera would only be active for a second, so not a resource hog.
I like it . I want it. My device should know I am reading and not shut the screen off.
Sent from my Nexus 7
Samsung has what you are talking about. It uses proximity sensor and camera from what i understand.. But it works about as good as a light sensor. And uses battery . Had it on note 10.1 Check out the specs on samsung site ..
it Takes what 1/10th of a second to hit the power button or just turn it to NOT SLeep. Adding to much to a device is just something else to fail..
But nice thought .
erica_renee said:
Samsung has what you are talking about. It uses proximity sensor and camera from what i understand.. But it works about as good as a light sensor. And uses battery . Had it on note 10.1 Check out the specs on samsung site ..
it Takes what 1/10th of a second to hit the power button or just turn it to NOT SLeep. Adding to much to a device is just something else to fail..
But nice thought .
Click to expand...
Click to collapse
It's actually very useful I have it on my SGS3 the Nexus 7 could have used it its a pain when you're reading that the Flippin screen doesn't always shut off
from my SGS3 while my nexus 7 rests
There is an app that does something like this, i think it was even featured here in a video on XDA. I'll update this post when i find it... hopefully it will be what you're looking for. Blanking on the name atm tho, but i have a friend who uses it..
Update: https://play.google.com/store/apps/details?id=com.keyes.screebl.full&hl=en
Not sure but maybe it will help. It doesn't use face unlock i don't think, but uses the accelerometer.There is also a free lite version.
My thought was that in the seconds before device normally switches screen off, Camera or sensor is activated, checks if there is anyone there, and if so prevents sleep. V little resource required if done properly. Could be active only for same duration as a face unlock, possibly quicker as only detecting A face not recognising your face.
Seemed like something's that should have cropped up before, will check out app too cheers.
Sent from my Nexus 7
I think this would be a useful feature as well.
Smart Stay EX....
Fantastic app... I use the free one and use Androids option to hide the notification icon and it works flawless... Gonna buy it soon
Hi guys! All new to this site. I just got a z3c and everything is really great, but for 2 things:
The screen response is so poor, that if it can't be fixed, I'm returning it. Deal breaker.
Whenever I tap something, the screen responses in about 1 second. That is too long. Way too long.
Any of you tried the "Don't tap the white tile" app? (it's a game, where you have to be fast on your fingers) If you have (or you think, that your phone is NOT slow, please give it a go)
The swiping seems to be ok, it's the tapping that's delayed!
I'm hoping that it's just my phone and it can be replaced, 'cause otherwise I will have no choice, but to find another one.
Also is it not possible for me, to decide wether or not an app can have acces to internet? On iPhones you can manually dissable every app from using the internet, both wifi and regular. This can also prove to be a deal breaker for me.
I hope you can help me to find out if I should keep this, apart from that stuff, really wonderful phone or if I have to go back to iPhone, which I don't want to actually.
Regards Kokinos, Denmark
"Whenever I tap something, the screen responses in about 1 second." - that is definitely not normal. I am playing Wordz and screen response is instant.
There are many apps to control permission (e.g. Internet) for individual apps, but it requires root - APP OPS is the best. But you might try this, which works without root: https://play.google.com/store/apps/details?id=com.netspark.firewall&hl=en or this: https://play.google.com/store/apps/details?id=com.gmail.permissionmanager&hl=en
davebugyi said:
"Whenever I tap something, the screen responses in about 1 second." - that is definitely not normal. I am playing Wordz and screen response is instant.
There are many apps to control permission (e.g. Internet) for individual apps, but it requires root - APP OPS is the best. But you might try this, which works without root:
Click to expand...
Click to collapse
Thanks a lot, Dave! I'm so pleased to hear that, I will take it to the store and ask for a replacement then
-funny thing is, if I tap really hard, as in so hard the pixels round my finger turn black and I'm holding on to the phone with the other hand so tight, that it's on the verge of breaking, it IS possible to get the phone to react a, almost, once.
But swipe seems to work alright. I can't understand that. I actually thougt it was a software flaw and not a hardware one. But maybe I'm wrong.
I'll read into your links. My boyfriend might be able to understand a little more of it, so he'll help me
Nobody, that have noticed a delay on tapping, but not swiping?
Anybody I can convince to try the "Don't tap the white tile" game? It's free. I can play it fine on a iPhone, but on my Z3c the screen doesn't react fast enough. Unless I tap so hard, the pixels around my finger turn black and that can't be healthy for the phone.
It's not, that this game is important, it's just, that it shows very accurate, wether your sceen has delay or not.
That white tile game is the piano kind of game from Cheetah game studios? In case I just tried it and no issues with the screen response while tapping. It's more likely that you have a faulty device :/
davebugyi said:
That white tile game is the piano kind of game from Cheetah game studios? In case I just tried it and no issues with the screen response while tapping. It's more likely that you have a faulty device :/
Click to expand...
Click to collapse
Yes it is, and thank you SO much, Dave, you have been so helpfull :victory:
Yay, I'm so glad I don't have to find another phone, I will go and have this replaced :victory:
Thank you!
Kokinos said:
Thanks a lot, Dave! I'm so pleased to hear that, I will take it to the store and ask for a replacement then
-funny thing is, if I tap really hard, as in so hard the pixels round my finger turn black and I'm holding on to the phone with the other hand so tight, that it's on the verge of breaking, it IS possible to get the phone to react a, almost, once.
Click to expand...
Click to collapse
I cant imagine why your phone isnt working properly , cross your fingers the store you are trying to return it to doesnt read this forum.
jarayn said:
I cant imagine why your phone isnt working properly , cross your fingers the store you are trying to return it to doesnt read this forum.
Click to expand...
Click to collapse
Thanks for your not so helpfull comment. I would certainly NOT have pressed that hard, if it weren't for the fact, that I either would return it or have a replacement. Luckily I'm located in Denmark. We have excellent consumer rights. Otherwise I would be stupid to have done so.
Day 3 with my S10+ and after two days where the fingerprint sensor worked "reasonably well", today it refused to unlock, no matter in which angle, which one of my 3 registered fingers and no matter how much pressure (or almost no pressure) I applied. Only device restart solved the problem.
And yes, I have all the latest updates (at least the Day One that tmobile released...)
Is anyone else experiencing the same?
gilbnx said:
Day 3 with my S10+ and after two days where the fingerprint sensor worked "reasonably well", today it refused to unlock, no matter in which angle, which one of my 3 registered fingers and no matter how much pressure (or almost no pressure) I applied. Only device restart solved the problem.
And yes, I have all the latest updates (at least the Day One that tmobile released...)
Is anyone else experiencing the same?
Click to expand...
Click to collapse
Mine is acting up as well. When I first got it, it worked great and now I can barely get it to unlock
Edit: forgot to say my wife is also having troubles with fingerprint as well
sparky2029 said:
Mine is acting up as well. When I first got it, it worked great and now I can barely get it to unlock
Edit: forgot to say my wife is also having troubles with fingerprint as well
Click to expand...
Click to collapse
Same here. My Note 9 fingerprint reader was far superior. Has anyone tried removing the pre-installed screen protector? I wonder if it would help. I may try it and/or return the phone for a different model. Frustrating
Sent from my SM-G975U using Tapatalk
Also, have you gotten the FP reader update yet? I know unlocked AT&T models got it last night. Definitely helps.
mine working fine stock screen protector all updates done. received @6 March and its exynos indian variant S10+ G975F
Sent from my SM-G975F
Working fine here. Have exynos version. It initially didn't work for one of my thumb. I deleted it and again register it using every angle. Its working fine after that. Maybe Samsung released it too early without testing much.
Sent from my SM-G973F using Tapatalk
Received my galaxy s10 on March 6th. I was super excited but my excitement fizzled down after testing fingerprint scanner. That thing just would not work. It worked like 20 percent of the time. Some times I would try 5 times in a row and it would fall all the time. I had registered two thumbs twice but that didn't help. I went through a lot of threads on XDA and other forums and gathered all the suggestions. Figured out some of the things that worked for me.
Here is what you need to do to make it at least 80-90 percent reliable.
1. Upgrade to ASBA version of the firmware. I am not sure which region you are from but Samsung just released a firmware update which was about 440 MB. This should already help a ton.
2. After you upgrade, go to settings and search for "touch sensitivity". Go to the setting and turn it on. This will increase touch sensitivity of the display. It may use a bit more battery but I have not noticed any difference.
3. Now remove all your fingerprints. Click add finger. This time, when scanning finger do following.
A. Start with the middle of your thumb. Not the edge of the thumb. The part that is about half cm inside. Press that portion and don't do much of a sideway motion till you reach about 80 percent. Now use the edge of the thumb and try to move the edge a bit to reach 100 percent.
B. Add the same finger again. This time start with edge and try to get to 80 percent without much motion. Then use middle of thumb to reach 100 percent.
C. Do the same for other thumb. Also don't register your thumb in vertical position. Just register the way you would hold a phone and try to scan your thumb. Close to horizontal may be at 5-10 degree.
You may be required to press a bit hard while registering your finger but this is not needed to unlock the phone.
3. Now turn off the screen and try to unlock the device without turning on the screen. I know it is a bit hard. Just go with the feeling and press gently with middle of the thumb where you think the scanner is. Note that this is not capacitive scanner that you just touch and done. Put your thumb with a gentle press and leave it there for may be 1 second.
4. Screen should come on and phone should unlock. If it didn't work then turn off the screen and then tap it once to start always on display. This will show you the scanner on screen. Just gently press and hold for 1 second.
I have noticed that the scanner does not work when the finger is super dry. But I think after the update it has gotten better. I had initiated a return for this device and was planning to just get an iPhone. But after the upgrade I decided to keep it and trade in my galaxy note 8.
This is really worrying me. I don't want the gimmick / novelty instead of reliability
Mine is perfect. Installed the update and removed the screen protector it came with and fitted an aftermarket one my local phone shop sold. I get a failed attempt maybe 2 times a day because I haven't had my finger on the right spot
Initially I had the same issue , things I have done which resolved the issue
1 Most important, update the software version. Recent version has fingerprint issue fix.
2 Enable touch sensitivity from settings
3 Add same finger twice , i prefer to add my thumb finger in horizontal position same way you hold your phone
The only trick people miss out is they do not cover the entire sensor while unlocking...just a small adjustment and the fps is as fast and reliable as any in the market.
I initially had his problem trying with part of the sensor covered and i thought it was horrible.
Infact if you cover the sensor wholly you dont need the touch sensitivity turned on as well. I have it mine switched off.
---------- Post added at 05:57 AM ---------- Previous post was at 05:54 AM ----------
Another tip that worked for me is...while registering the fingerprint, hold the phone as you would while you unlock the device and scan the same position of the finger with minimal movement until it flashes 80%.
rtarv321 said:
Same here. My Note 9 fingerprint reader was far superior. Has anyone tried removing the pre-installed screen protector? I wonder if it would help. I may try it and/or return the phone for a different model. Frustrating
Sent from my SM-G975U using Tapatalk
Click to expand...
Click to collapse
I took that crappy screen protector off the second it came out of the box. Only had it 24 hours and it's working so far, but time will tell...
Fingerprint sensor gone
Hi, I'm new here
After I restore factory default of my S10, because it was consuming battery too fast, the fingerprint sensor stop work.
At the samsung's members app I did the interactive check of the sensor and said it is ok.
The phone and apps are update.
I try everything to restore the sensor but had no success. Does anybody knows what could be, and if it is a software problem and how to restore?
Thank you
The fingerprint scanner on the Nokia 9 is terrible! Seems to only read it 20% of the time. I use face unlock sometimes which is nice but I can't always hold phone up to face. Tempted to just use smart lock with my android wear watch but there goes my security. May end up trying to add fingerprints again for a 3rd time...
Mine almost always works, but I have to apply some pressure to it. It's not like most other in-display readers that work with just resting your finger on the screen.
I have each thumb trained twice on it.
It fails completely with a glass screen protector (at least for me).
Worst scanner. Works 50 percent or less and with multiple scans of same fingerprint. Utterly useless.Ar least the Galaxy S10 plus was fixed with updates and my success rate is 90% + on that phone.
Sent from my Nokia 9 using Tapatalk
It's a painful fingerprint scanner, but I've found a way to make it reliable. Not necessarily convenient, but reliable..
Before scanning, I lick my thumb of index finger lightly, then run them together leaving them just slightly damp (just enough so they don't slide smoothly across the phone screen), then touch firmly, but certainly not hard, on the sensor patch.
Works almost first time every time. I also used this same method when training the prints.
stiebs said:
It's a painful fingerprint scanner, but I've found a way to make it reliable. Not necessarily convenient, but reliable..
Before scanning, I lick my thumb of index finger lightly, then run them together leaving them just slightly damp (just enough so they don't slide smoothly across the phone screen), then touch firmly, but certainly not hard, on the sensor patch.
Works almost first time every time. I also used this same method when training the prints.
Click to expand...
Click to collapse
Do you know where that thumb has been since the last time you licked it??? :silly: :silly: :laugh: :laugh:
I received my phone yesterday. My fingerprint scanner seems to work just fine. There are a couple times where it did take a couple tries, but it's been nothing like I've been reading. I'm perfectly content with it. I'll also add that it's been working just as well for me with a plastic screen protector on it.
You guys never had a xiaomi mi 5s. If so, you would not complain about fingerprint scanner ?
I've had about a 75% success rate with the fingerprint scanner. I set it up in a dark room and registered both thumbs and index fingers. There are times when it won't read my fingerprint at all, which seems to be software related. Other times, it will say not recognized. In those cases, I've tried to place my hand over my phone as if I'm covering my PIN at the ATM, creating a bit of a shadow or darkness over the fingerprint area of the screen and then trying it, which seems to work a lot more often. Covering it with the other hand might be a fluke, but I am able to repeat the results again and again.
Edit: I deleted my post, because it was not repeatable. Whatever the software issue is, its too intermittent to isolate through physical means alone. Someone with programming knowledge though should be able to see what might be causing the problem and provide some insight on a workaround until then.
Right now for me, it seems to work when its being charged and battery saver seems to affect its success rate.
for me it depends on the situation, sometimes it doesn't work at all. Things like temp etc seems to be influencing the succes rate. my xz3 has a reader at the back and it doesn't work sometimes as well. they are equal in reliability. But if you are used to a Huawei (like the mate 9) it is terrible. I really had to adjust when I got the XZ3 (coming from a mate 9).
I received mine this morning and it performed a system update out of the box.
I put a glass screen protector on the phone straight away and I've had some success with using the fingerprint reader, although not so much that I would like to use it all the time.
These are my observations so far,
- The 'press harder' message is deceptive. I have never got it to work by pressing harder when it tells me to press harder in a spot where my thumb/finger already is. Instead if I use that as a cue to re-position my thumb/finger then I have much more success. When it works, I have never had to press hard at all.
- It doesn't like my thumb very much. It takes some time to find the right position with my thumb, where as my forefinger is fine.
Update: 16:14
I've been persisting with it and have found the right amount of pressure to make it work more consistently. The message on the screen says press a little harder, and pressing it to the point where it flattens your skin out against the screen makes the chance of success better.
Moseman, i did everything you did, unfortunately its a software issue. You are right about the 'press harder' message, its not true. You don't need to press hard at all to get it to work, which i have been able to test successfully. The issue is not about pressure, its about placement. You must place your finger in the exact position that you placed it when you did the first half of the enrollment. Interestingly, i've noticed that apps that use the finger print reader as part of their login, seem to work much better. Such as ADP app or Bank apps.
You will notice that it probably works better while on charger, and works terrible with battery saver on. I tried many ways to find a workaround to get it to work consistently, but eventually it goes back to working 10% of the time. I believe they will create a fix here soon.
I've heard the face scanner login works much better. GL!
I got a good working scan by holding the phone in landscape mode while learning the scan. Might be coincidence , but i figured since the scanner is the shape of a flat rectangle it might cover more of my finger that way. (in normal use i just unlock in portrait mode, i just did the landscape thing to learn the fingerprint)
Interesting. I will try your method and see what i get. Will post an update later. Thanks Bk227865.
*Update: The method does appear to be working somewhat better. I will have to keep testing. Thanks.
*Update2: I don't know why im obsessed with getting this working. But BK you gave me an idea.
So after trying your method, i wondered if enrollment was the issue. Perhaps i wasn't doing it right, and maybe someone else did do it right, so let me know if you did the following.
I deleted all enrollments and tried again, this time with battery saver off (just to rule anything out related to that). I also made sure that my finger placement was exactly as described in the training photo. Originally and before, i had placed the edge of my fingerprints to the edge of the scanner, but actually it wants you to place the middle part on the scanner.
So when i re-enrolled using the exact finger placement the picture showed, it didn't work 100% of the time, but i do get somewhat better overall success with different finger placements.
Anyone willing to test this out?
Sliksta said:
Interesting. I will try your method and see what i get. Will post an update later. Thanks Bk227865.
*Update: The method does appear to be working somewhat better. I will have to keep testing. Thanks.
*Update2: I don't know why im obsessed with getting this working. But BK you gave me an idea.
So after trying your method, i wondered if enrollment was the issue. Perhaps i wasn't doing it right, and maybe someone else did do it right, so let me know if you did the following.
I deleted all enrollments and tried again, this time with battery saver off (just to rule anything out related to that). I also made sure that my finger placement was exactly as described in the training photo. Originally and before, i had placed the edge of my fingerprints to the edge of the scanner, but actually it wants you to place the middle part on the scanner.
So when i re-enrolled using the exact finger placement the picture showed, it didn't work 100% of the time, but i do get somewhat better overall success with different finger placements.
Anyone willing to test this out?
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Click to collapse
I can vouch for this, great discovery, Sliksta! :good:
UPDATE:
After further experimenting, it seems like the results are only slightly better and this is not a permanent solution.
Wow. Really improved! Almost 8/10 now
The way I did it was placing my thumb in different angles from the beginning. Don't have a lot of troubles with it. Some times the light just doesn't switch on. Direct sunlight doesn't help its accuracy. Wet fingers doesn't help as well. But I would say mostly it works
Thanks all and Chaosdark for testing. I still believe that battery saver somehow effects the consistency of its accuracy. I would say it works more often than not with battery saver off. This might be the inconsistency you are experiencing. Can you/anyone confirm it works better w/ battery saver off?
Today I think I've found something interesting, if you go to verification option in the fingerprint section under security and touch the FP scanner to verify which fingerprint enrollment belongs to which finger, I have found that it detects and identifies the fingerprints enrolled easily and quickly and doesn't ask you to press harder as often as on lockscreen ( needs more testing from other users).
This results makes me hopeful that a software fix is possible and in the making according to Nokia CEO how vaguely suggested there will be a fix in an upcoming update.
What do you guys think?
stiebs said:
It's a painful fingerprint scanner, but I've found a way to make it reliable. Not necessarily convenient, but reliable..
Before scanning, I lick my thumb of index finger lightly, then run them together leaving them just slightly damp (just enough so they don't slide smoothly across the phone screen), then touch firmly, but certainly not hard, on the sensor patch.
Works almost first time every time. I also used this same method when training the prints.
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Click to collapse
This works 100% without pressing harder
Incredible