Diagonal lines on screen - G 2014 Q&A, Help & Troubleshooting

I just bought a Moto G 2014 and I'm noticing diagonal lines across the screen (45 degrees) especially visible on light backgrounds. Is this normal on the Moto G 2014?

hey i see the same lines, when screen is off and with the light of sun. I have a new Moto G 2014 to, like 5 days .-

This is the touch sensor grid

Digitizer touch sensor thingy. Its pretty obvious in direct sun light, nothing to worry about
Sent from my XT1068 using XDA Free mobile app

I'm talking about diagonal lines visible on the screen when it's on. Not the lines you see with the screen off in sunlight those don't bother me. It probably has to do with the digitizer though.

I currently own 2 2014 moto g's. My first one was brought at launch and the screen is perfectly clear, my second one was brought a few weeks ago and the screen has diagonal lines which can be seen best at a 45 degree angle. They must be different screen manufacturers.
I'm going send back my second one for a replacement as I can't live with the diagonal lines knowing how much better my first one looks.

Can you try to click a photo of it?

I have uploaded some photos here I would call it a kind of grid effect. Again my first moto g 2014 does not have this and is clear at all angles.

That looks like the same problem I'm having. Might send my phone back as well.

plexman said:
I have uploaded some photos here I would call it a kind of grid effect. Again my first moto g 2014 does not have this and is clear at all angles.
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Click to collapse
i have that effect to, but i guess is normal, maybe because is gorila glass 3 ?

I do think it is normal for that particular screen. Again my other moto g 2014 doesn't have the lines so motorola must be using different screens.

well there is only one option to be sure, nobody or someone can email Motorola support Moto Care with those images and see what they replay ?

moto g with diagonal lines EXCHANGED PHONE
I just exchanged my moto g because of this problem. they had an older one which had no issue with the screen l, no such lines on the LCD, and the white didn't have an yellow tint as my previous had...
I HIGHLY RECOMMEND CHANGING THE MOTO G IF YOU HAVE THIS ISSUES...

Not sure if this counts as reviving an old thread, but I got a replacement Moto G 2nd Gen about 2 weeks ago after my 1st one had a display issue where the glass touched the bottom part of the screen too much.
The replacement that I got has the diagonal lines which are very visible, as well as the lines of pixels much more visible than before. The screen looks much more purple rather than black when turned off too? I got the 1st one in November for reference, reckon Motorola are now using a different type of screen that causes this? Because I have no idea. I also noticed that the back panel of the case was much more flimsy and appears to have a different version number on it.
Reckon I should return this one or am I just going to get the same problem

Addapp said:
Not sure if this counts as reviving an old thread, but I got a replacement Moto G 2nd Gen about 2 weeks ago after my 1st one had a display issue where the glass touched the bottom part of the screen too much.
The replacement that I got has the diagonal lines which are very visible, as well as the lines of pixels much more visible than before. The screen looks much more purple rather than black when turned off too? I got the 1st one in November for reference, reckon Motorola are now using a different type of screen that causes this? Because I have no idea. I also noticed that the back panel of the case was much more flimsy and appears to have a different version number on it.
Reckon I should return this one or am I just going to get the same problem
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Click to collapse
Its not a 'problem' as such, afaik all the newer moto g's have the same thing. Mine does. It's just the type of screen thats used on the phone.

Duck86 said:
Its not a 'problem' as such, afaik all the newer moto g's have the same thing. Mine does. It's just the type of screen thats used on the phone.
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Click to collapse
I have recently returned my Moto G 2014 that has this problem for a full refund and got the new 4G version. This problem is now fixed and the screen has returned to the 'old' style where it is black with no purple tint, no diagonal lines and has better quality.
Posting here just so everyone knows if they are curious.

Related

Yellowish screen compared to another moto x

Hi all, until yesterday I was really happy with my moto x since everything was working fine and I haven't had any problem at all with my phone running official Android 4.4 kitkat, BUT yesterday one of my coworkers bought himself a moto x just like mine and I was just explaining some things about the phone to him until at one point both phones were side by side and we opened Google.com website on the chrome browser and I noticed that my screen looked yellowish compared to his when displaying a white background like on google.com website.
The thing is that I set the brightness of both moto x to the maximum and still when both phones were side to side showing a white background my screen looked more yellow than his, the "whites" on his screen seems more bright and white than mine.
So, my question is if anyone here has the opportunity to have 2 moto x compared side by side, can you please open google.com website (or any white image) and tell me if the screen on one of the moto x looks more yellow than the screen on the other moto x?
Cause I need to know if this is maybe a common thing that can happen because not all the displays are exactly the same or if maybe my phone is faulty and I need to take it to the service.
And if you happen to have 2 moto x 's screens compared side by side with a white background, can you please be so kind to upload a picture here so I can see it?
Thanks a lot in advance for the help!
Enviado desde mi XT1058 mediante Tapatalk
It is normal screen variation. I have two Moto X's here and one has the more yellow screen. for some stuff it looks very nice, for other stuff I prefer the less yellow one. I do find the color saturation is not as pronounced with the yellowish screen version which could be a plus. I have compared 4 phones total and only one has had the more yellow screen.
Lol. You were happy until you compared to another x. What is the big deal? Oled is like in its 3rd or 4th gen iteration and there is still a big disparity in display. If it really bothers you that much stay away from oled. Its reason like this oled prices will be artificially high.
sent from my sm-9005.
@rbiter said:
Lol. You were happy until you compared to another x. What is the big deal? Oled is like in its 3rd or 4th gen iteration and there is still a big disparity in display. If it really bothers you that much stay away from oled. Its reason like this oled prices will be artificially high.
sent from my sm-9005.
Click to expand...
Click to collapse
I fail to see your point. I just got done RMA'ing two nexus 5 phones and one screen was very yellow on white screens while the other, while still warm, was whiter. So it's not just with oled screens. It's annoying to me that most screens are a lottery and it's not fair to the customer. I would be unhappy about this too
Sent from my XT1053 using XDA Premium 4 mobile app
Steve-x said:
It is normal screen variation. I have two Moto X's here and one has the more yellow screen. for some stuff it looks very nice, for other stuff I prefer the less yellow one. I do find the color saturation is not as pronounced with the yellowish screen version which could be a plus. I have compared 4 phones total and only one has had the more yellow screen.
Click to expand...
Click to collapse
Ok, thanks for your answer! It's not that I'm unhappy with it, in fact I didn't noticed this until I compared mine with the other moto x from my coworker, and it's only noticeable with white backgrounds like I said.
I just wanted to know if my phone was actually faulty because of this or if this kind of things are normal and that on the same phone model the screen differs on the white calibration or something that makes some of them more yellowish than the others..
Since you have 2 moto x, Can you please when you have the time upload a picture of the 2 of them side by side with a white background so I can see how much do they differ?
Thanks a lot in advance!
PS: so in your opinion for some stuff you prefer the yellowing screen and for some others the whiter one? That's interesting...
Enviado desde mi XT1058 mediante Tapatalk
There is variation in between screens. We are getting consumer grade stuff. I am willing to be the Korean and exynos models of note3 have a lot less variation and higher binned screens. My exynos note2 screen is still fantastic to this day and makes me hesitant to sell it. My note3 has some very minor flaws but it doesn't bother me. My glaxy nexus was pretty good but yellow. My sisters galaxy nexus was two toned. Brighter on top than bottom. Also was darker overall. My nexus one looked great besides the awful and I mean awful over saturation. I would consider two tone screens that are noticeable on any type of contrast being displayed or stripes or smudges that are noticeable on non display/test calibration type stuff to be defective. My note 3 is much whiter than my note2. My note2 definitely has a yellowish tinge to it but it also much brighter and the auto brightness limiter is less noticeable on note2. It is definitely a YMMV.
sent from my sm-9005.

Still worth getting a Moto X?

I'm looking to replace a broken N5.
I'm thinking black Front/red Rear with black buttons or all black with silver buttons, but i'd like to know if the X+1 is supposed to be larger or not. If so then I'll definitely get the X as I'm not a fan of phones over 5in.
Also is there a thread of peoples Signatures they had put on it? I'd like ideas.
knitler said:
I'm looking to replace a broken N5.
I'm thinking black Front/red Rear with black buttons or all black with silver buttons, but i'd like to know if the X+1 is supposed to be larger or not. If so then I'll definitely get the X as I'm not a fan of phones over 5in.
Also is there a thread of peoples Signatures they had put on it? I'd like ideas.
Click to expand...
Click to collapse
No one know for sure, but the rumor is that the X+1 will be larger. That is still to be determined though. The current X is an excellent size though, and the red back with black buttons sounds pretty slick.
As for your second question, I don't know if there is a thread specifically for signatures (I haven't seen one), but there is one to show off the custom MotoMaker designs located in the General thread (here's the link, it was on the second page: http://forum.xda-developers.com/moto-x/general/custom-motomaker-moto-xs-t2539033) and people generally post pictures that include their signatures.
http://m.gsmarena.com/press_image_of_moto_x1_leaks_out_on_twitter-news-9425.php
This isn't a hundred percent of course but says possibly a 5.2" screen. I just ordered my x a couple days ago can't wait
moto x
knitler said:
I'm looking to replace a broken N5.
I'm thinking black Front/red Rear with black buttons or all black with silver buttons, but i'd like to know if the X+1 is supposed to be larger or not. If so then I'll definitely get the X as I'm not a fan of phones over 5in.
Also is there a thread of peoples Signatures they had put on it? I'd like ideas.
Click to expand...
Click to collapse
I also have a M8 and i switch back and forth all the time. I like how fast my moto x is and the size.
I'm on the fence as well I got rid of my moto X for the LG g3. And I miss my X but I do not.know if I should pull the trigger or wait for the X1

Brown Screen?

So I received my 2nd Gen Moto X last Friday. I upgraded from a 1st Gen Moto X which I absolutely love. One of the weird things that I've noticed between the two phones, is the color of the screen when it's off.
The screen on my 1st gen looks almost completely black, but the screen on the 2nd gen has a dark brown tint to it.
I've noticed this when both screens are off and I have them laying next to each other under identical lighting conditions.
Has anyone else noticed this on their phone, or have some type of explanation as to why the screen looks a dark brown instead of a dark black?
Thanks!
hacku said:
So I received my 2nd Gen Moto X last Friday. I upgraded from a 1st Gen Moto X which I absolutely love. One of the weird things that I've noticed between the two phones, is the color of the screen when it's off.
The screen on my 1st gen looks almost completely black, but the screen on the 2nd gen has a dark brown tint to it.
I've noticed this when both screens are off and I have them laying next to each other under identical lighting conditions.
Has anyone else noticed this on their phone, or have some type of explanation as to why the screen looks a dark brown instead of a dark black?
Thanks!
Click to expand...
Click to collapse
yea, the screen is not fully black when off for some reason.
edwardgtxy said:
yea, the screen is not fully black when off for some reason.
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Click to collapse
More pixels. Look at a galaxy s5 (another 1080p amoled). No amoled screen looks completely black in certain light. My s2 looked blue, nexus s looked like a rainbow.
qwerty12601 said:
More pixels. Look at a galaxy s5 (another 1080p amoled). No amoled screen looks completely black in certain light. My s2 looked blue, nexus s looked like a rainbow.
Click to expand...
Click to collapse
I'm curious if you know why having more pixels changes the color of the screen when it's not on.
qwerty12601 said:
More pixels. Look at a galaxy s5 (another 1080p amoled). No amoled screen looks completely black in certain light. My s2 looked blue, nexus s looked like a rainbow.
Click to expand...
Click to collapse
using s5, s5 screen is totaly black equals to 0, if you see it in dark room or mid night without any light, you will found screen is not working but in reality its true black thats my fav part, its new amoled technology, unlike moto using oldest tech..
My blacks are... black? lol.
There is sometimes a slight yellow tint on pure white depending on the viewing angle, but I chalk that up to AMOLED and the price to pay for true black.
Mandeep148 said:
using s5, s5 screen is totaly black equals to 0, if you see it in dark room or mid night without any light, you will found screen is not working but in reality its true black thats my fav part, its new amoled technology, unlike moto using oldest tech..
Click to expand...
Click to collapse
That's not what were talking about. And just for reference, the moto x is exactly the same.
He's talking about with the screen off. At the right angle there's a brown tint. After looking at it further, turning the phone the tint turns to blue like all the other amoled panels. It just has something to do with the pixel layout.
qwerty12601 said:
That's not what were talking about. And just for reference, the moto x is exactly the same.
He's talking about with the screen off. At the right angle there's a brown tint. After looking at it further, turning the phone the tint turns to blue like all the other amoled panels. It just has something to do with the pixel layout.
Click to expand...
Click to collapse
oh gotcha, yea you are absolutely right.. every amoled is same
Mandeep148 said:
oh gotcha, yea you are absolutely right.. every amoled is same
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Click to collapse
Not true, my 1st gen Moto X which also has an AMOLED display is completely black when the screen is off, no matter which way you look at it. Hell, even my old Samsung Galaxy Nexus with a Super AMOLED display is completely black.
I'm wondering now if there's something wrong with the display or what. I'll have to find a couple of other Moto X's to compare them I guess.
hacku said:
Not true, my 1st gen Moto X which also has an AMOLED display is completely black when the screen is off, no matter which way you look at it. Hell, even my old Samsung Galaxy Nexus with a Super AMOLED display is completely black.
I'm wondering now if there's something wrong with the display or what. I'll have to find a couple of other Moto X's to compare them I guess.
Click to expand...
Click to collapse
i know the reason, previous moto phones had black tint on glass on screen, means glass is black, but in s5 and other phones have no tint on glass thats why it looks brown and more bright..
Mandeep148 said:
i know the reason, previous moto phones had black tint on glass on screen, means glass is black, but in s5 and other phones have no tint on glass thats why it looks brown and more bright..
Click to expand...
Click to collapse
I'm not buying it. The black tint would have to be pretty dark to get rid of the brown, which would also make all the colors really dull on the screen.
I'm just not sure why it matters what color the screen is when its off? Don't you usually use it when the screen is on ?
kvillafana said:
I'm just not sure why it matters what color the screen is when its off? Don't you usually use it when the screen is on ?
Click to expand...
Click to collapse
Mainly I just want to check to see if everyone's screen is like this (brown tint), or if it's just a few because there was a bad batch of screens or something.
hacku said:
Mainly I just want to check to see if everyone's screen is like this (brown tint), or if it's just a few because there was a bad batch of screens or something.
Click to expand...
Click to collapse
Mine is like that when I look at it at a sharp angle in the light when the screen is off. It's simply just the type of screen, it is not a defect.
kvillafana said:
I'm just not sure why it matters what color the screen is when its off? Don't you usually use it when the screen is on ?
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Click to collapse
I don't think you're using this phone right. Most of the functionality that makes this phone awesome is that I use it a lot when the screen is off
i have one question, i used s3 s4 and s5,
s3 display black level was deeper but not true black like no pixel is working, like on s4 and s5 which have perfect black with 0 opacity, (im not talking about off display)
is the display which is in moto x 2014 and in nexus are also good, they have perfect black or like s3 ?
Mandeep148 said:
i have one question, i used s3 s4 and s5,
s3 display black level was deeper but not true black like no pixel is working, like on s4 and s5 which have perfect black with 0 opacity, (im not talking about off display)
is the display which is in moto x 2014 and in nexus are also good, they have perfect black or like s3 ?
Click to expand...
Click to collapse
Lol they're all deep black. My first amoled was the nexus s, then galaxy s2 . the pixels shut off, its as black as can be. Maybe because of the resolution you'd notice some color fade from illuminated pixels, but the black ones were off.
I was looking around for this info and this thread was the only thing I could find about this observation. Even though I don't have the Moto X, I've noticed this on other phones, specially with amoled screens. There's a difference between screens on the same phones when they are turned off, you can notice it under direct light. Side by side, for any reason the black phones tend to have a brown tint and the white phones are completely dark. I only notice this when displays are turned off. I'm comparing two sets of identical phones, just different bezel colors. I don't think this is an issue at all, It's just an observation, however they look the same when they are on.

Visible pixels

Just noticed that I can visibly see the LED pixels on the screen.. Anyone else have this happen after having the phone for a bit?
It's 493ppi so seeing 1 OLED pixel seems out there even for most people. I have 20/10 vision correct with contacts and I can't see them even if I try. Maybe if I had a dead pixel I could see it, but normally I can't see anything.
My display looks like Christmas tinsel
born_fisherman said:
My display looks like Christmas tinsel
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Click to collapse
Can you take a picture of it with another phone? If it looks like that I would RMA it.
Pilz said:
Can you take a picture of it with another phone? If it looks like that I would RMA it.
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Click to collapse
I couldn't get the other phone to focus on the pixels. I put in a request with AT&T for a replacement under warranty.. Just concerned with the build quality of the device since I've only owned it for a couple weeks and have this issue. Its a damn expensive device to have issues like this.
born_fisherman said:
I couldn't get the other phone to focus on the pixels. I put in a request with AT&T for a replacement under warranty.. Just concerned with the build quality of the device since I've only owned it for a couple weeks and have this issue. Its a damn expensive device to have issues like this.
Click to expand...
Click to collapse
I didn't have that issue on my first Nexus 6 but I did have a camera issue. My second one is excellent no issues so far. I had my first one for 7 weeks before I had to RMA it.
I have perfect vision (my optometrist is jealous) and I can't resolve individual pixels on the display when held at "normal" distances.
After using the Nexus 6 though, I can resolve the pixels on my N7 LTE under certain conditions, after never having noticed it before. Drives me nuts.
TheAmazingDave said:
I have perfect vision (my optometrist is jealous) and I can't resolve individual pixels on the display when held at "normal" distances.
After using the Nexus 6 though, I can resolve the pixels on my N7 LTE under certain conditions, after never having noticed it before. Drives me nuts.
Click to expand...
Click to collapse
That's how it is when I use Mt wife's S5 it's almost annoying because I can see them sometimes when I didn't used to. That started after having my G3 for the past 7 months
So just to be clear, when y'all are looking at the screen with a white background, you don't see red, blue, and green dots, correct?
born_fisherman said:
So just to be clear, when y'all are looking at the screen with a white background, you don't see red, blue, and green dots, correct?
Click to expand...
Click to collapse
Yes that's correct.
born_fisherman said:
So just to be clear, when y'all are looking at the screen with a white background, you don't see red, blue, and green dots, correct?
Click to expand...
Click to collapse
Not corrected. I can see them also. It is mostly because of the uneven pentile pixel layout. Coming from an LG G3 which is stripe RGB you will definitely see a difference in quality. G3 is much more ordered and cleaner vs N6 a bit grainy with slight pink side. However, in my opinion it is an illusion because of a vertical vs diagonal layout. In both cases the blend is even.
My guess is that your new unit will not be any different.
obsanity said:
Not corrected. I can see them also. It is mostly because of the uneven pentile pixel layout. Coming from an LG G3 which is stripe RGB you will definitely see a difference in quality. G3 is much more ordered and cleaner vs N6 a bit grainy with slight pink side. However, in my opinion it is an illusion because of a vertical vs diagonal layout. In both cases the blend is even.
My guess is that your new unit will not be any different.
Click to expand...
Click to collapse
My previous device was the G2 and in certain lights you can see the pixels with the screen off, especially outdoors. However, I don't see the pixel arrangement with the screen off on the N6; and I don't recall seeing the pixels prior to today.. Maybe it wasn't evident at first and maybe my eyes are now focused on the pixels, but I don't think you should be able to see RGB light reflections when viewing the phone display straight on. My HP laptop has the same affect when the screen has some wet spots; but the fact is, I can wipe dry those spots and the RGB reflections are gone. I don't have time to go to a brick and motor store to view the phones on display, and the new device should be in my hands mid-week.
Here's a thought - I installed the Skinomi Techskin a few days ago (probably a week now). Wondering if this screen protector is causing this?
born_fisherman said:
My previous device was the G2 and in certain lights you can see the pixels with the screen off, especially outdoors. However, I don't see the pixel arrangement with the screen off on the N6; and I don't recall seeing the pixels prior to today.. Maybe it wasn't evident at first and maybe my eyes are now focused on the pixels, but I don't think you should be able to see RGB light reflections when viewing the phone display straight on. My HP laptop has the same affect when the screen has some wet spots; but the fact is, I can wipe dry those spots and the RGB reflections are gone. I don't have time to go to a brick and motor store to view the phones on display, and the new device should be in my hands mid-week.
Here's a thought - I installed the Skinomi Techskin a few days ago (probably a week now). Wondering if this screen protector is causing this?
Click to expand...
Click to collapse
So are you talking about seeing pixels when the screen is on or when the screen is off?
The die of the pixel arrangement will be visible under certain angle in just the right light when the screen is off.
Also, screen protectors can cause this to be amplified for sure. It all depends on the quality of that screen protector.
This characteristic is just one of those things you have to put up with when you're dealing with resolution cheating samsung crappy pentile amoled displays. I was hoping that the QHD would be enough to overcome the pentile, but that doesn't seem to be entirely the case for some.
At least (if tmo ever decides to actually ship it) it won't be as bad as my last cheating samsung amoled... a 4" 800x480.
I figured going into this, that the display would be pretty crappy. Too big, and amoled pentile... but after suffering with non-nexus devices for a few years (last one was a "nexus zero" -- ADP1...), I just don't feel like fighting with the thing, so fact of being a nexus > crappy display.

Moto X 2014 Grainy-yellow screen?

Hello everyone, 1 week ago i bought my Moto X 2014 (XT1092) and I noticed something like grain on the screen, most noticeable when scrolling down a page or on white backgrounds (but you can still see it in other colors, except for black). Looks like there's this 'grain' under the screen, but obviously there isn't. I saw that this can be caused from PenTile Matrix Amoled screen, but most of people that have this phone don't see it. I also found the screen too much yellow on white backgrounds, and if I tilt the phone it minimizes the problem... I don't know what to do.
Most of the people who have reported this problem in the past, were able to exchange it with the warranty. If it is bothering you, and you are still under warranty, I would suggest that you look into that.
Arkye said:
Hello everyone, 1 week ago i bought my Moto X 2014 (XT1092) and I noticed something like grain on the screen, most noticeable when scrolling down a page or on white backgrounds (but you can still see it in other colors, except for black). Looks like there's this 'grain' under the screen, but obviously there isn't. I saw that this can be caused from PenTile Matrix Amoled screen, but most of people that have this phone don't see it. I also found the screen too much yellow on white backgrounds, and if I tilt the phone it minimizes the problem... I don't know what to do.
Click to expand...
Click to collapse
someone could send a photo of the problem?
Today I received my replacement and it suffers from the same problem. One thing I noticed is that out of the box the phone was already on, on the language selection page.

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