Screen dead - LG G Watch R

Hi Guys,
my screen suddenly showed some serious ripping/jagged lines and now doesn't work. I think the touchscreen is working as I can get it to vibrate randomly. The watch also connects to the phone and vibrates on alerts.
Very randomly and occasionally, the screen will work and in these brief moments I've performed a device reset but, this has made no difference. I've also told the watch to us LG standard watch faces, again, made no difference.
I've downloaded the firmware (Boot, system and recovery) but I am unable to enter the flash mode.
Any ideas?
(Sadly, returning it will be quite difficult for me as I purchased it in the UK and live in Muscat, Oman... where there is no local LG dealer)

same dude
Monty Burns said:
Hi Guys,
my screen suddenly showed some serious ripping/jagged lines and now doesn't work. I think the touchscreen is working as I can get it to vibrate randomly. The watch also connects to the phone and vibrates on alerts.
Very randomly and occasionally, the screen will work and in these brief moments I've performed a device reset but, this has made no difference. I've also told the watch to us LG standard watch faces, again, made no difference.
I've downloaded the firmware (Boot, system and recovery) but I am unable to enter the flash mode.
Any ideas?
(Sadly, returning it will be quite difficult for me as I purchased it in the UK and live in Muscat, Oman... where there is no local LG dealer)
Click to expand...
Click to collapse
My LG G Watch R had the same problem today .. I have no clue to reboot it back or anythings

Another one... my watch screen also died after it froze 2h ago...
Everything else seems to be working as 'Ok Google', 'Play music' plays music on my phone just fine :|

Sometimes after I've charged my watch overnight, the top third of the screen starts flashing in and out rapidly. It stops only after I've powered watch down and powered it back up.

Well, me too
My luck just ran out ~1 month ago, and I have to send it to Korea for warrenty(I got the first batch from Korea). Now it's fixed but cost me some international shipping fee and long wait.
My watch screen was dead just after an afternoon nap, and I didn't know shix about what had happened. I can blind-control it but the image is screwed.
http://postimg.org/image/no7xnu7bd/
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EDIT: DEAD AGAIN 2 DAYS AFTER THE REPAIR!!! I may probably NEVER going to buy any LG product in the future.

Hmmm.....
it seems to me that there is something wrong with either the design or the quality of manufacturing as there are a few of us suffering similar screen related issues.
I'm RMA'ing mine back to the UK, which will cost me shipping but I'm tempted to just sell it straight away once I get it back. I could then wait for a next gen watch which shouldn't be too far away.

how long did u guys use this watch and when it start going wrong?
i just fall in love with this watch, im seeking more information before i really buy it

Hi to all guys.
Let me describe my sad history.
After a week using G Watch R with 5.0.1, I have noticed that my device got disconnected.
I started searching over Internet to find solutions. Yes I have tried resetting the watch and even my smartphone Sony Xperia Z1 compact. Nothing helped.
I decided to broke my warranty and flash the phone. After flashing, pairing worked again. But for 5 minutes. And pairing lost again. F*ck.
I decided to reset, not working, flashed again. Able to pair again.
After flashing many times my watch was hot enough.
I put it under the water, to make them a little cooler. And F*uck, my watch started to play a game with me. It became dark. I felt really tired and put my watch on table. Next morning I woke up and saw little drops of water on heartrate sensor. Tried to turn it on, it vibrated, but got hot and I left them alone. I thought that watch was dead after it. Next day I opened the watch, a left it for few days to become dry.
After this I can turn them on, touchscreen worked, but was dark. Okay I digged deeper and tried to clean every contact with alcohol. Then left them alone again for few hours.
After that I tried to turn them on and F*uck again, the screen turned on. For now not all screen become as normal, but it is better than nothing.
So my screen tries to recover and got much better after hours being "turned on".
That's my sadly history. Maybe it will be helpful for you.
The question I wanted to ask, how to solve this problem with disconnections until reflashing?

TeroZ said:
My luck just ran out ~1 month ago, and I have to send it to Korea for warrenty(I got the first batch from Korea). Now it's fixed but cost me some international shipping fee and long wait.
My watch screen was dead just after an afternoon nap, and I didn't know shix about what had happened. I can blind-control it but the image is screwed.
http://postimg.org/image/no7xnu7bd/
EDIT: DEAD AGAIN 2 DAYS AFTER THE REPAIR!!! I may probably NEVER going to buy any LG product in the future.
Click to expand...
Click to collapse
Hi Teroz,
Did you managed to fix the fuzzy screen as show in your dropbox image?
I had the same issue and no idea whether I should RMA it or not

kiawin said:
Hi Teroz,
Did you managed to fix the fuzzy screen as show in your dropbox image?
I had the same issue and no idea whether I should RMA it or not
Click to expand...
Click to collapse
RMA immediately. It's bad contact somewhere between the screen and the motherboard, and it's not repairable by third party unless you replace the whole screen which is hard to come by.

Thanks for the advice. I've fedex it back to Korea. Sad that I have to bear the round trip costs.

kiawin said:
Thanks for the advice. I've fedex it back to Korea. Sad that I have to bear the round trip costs.
Click to expand...
Click to collapse
I just had this issue..Can I ask how much it cost you to fedex it... From Malaysia too..:crying:

This sounds suspiciously like a bootloop I experienced on my old LG G Watch, after sideloading an update. The /system partition had filled up, and the screen went dark like that, eventually wearing out the battery. Obviously, my watch had been unlocked and rooted. Is yours?

eqwansyafiqat said:
I just had this issue..Can I ask how much it cost you to fedex it... From Malaysia too..:crying:
Click to expand...
Click to collapse
Im from Malaysia too. my screen also just black dead last week.
Can you share How do you handle it?

Whoop, my watch screen is also failing. The screen randomly flickers and flashes. The weird thing is that when it's doing this, I can see content that's outside the circular boundary (usually just flat white).

eqwansyafiqat said:
I just had this issue..Can I ask how much it cost you to fedex it... From Malaysia too..:crying:
Click to expand...
Click to collapse
Hi, Fedex cost me rm100, and got taxed by Korea (Seriously no idea why, as I already stated RMA), another rm100 :crying:
Seller told me that LG said it was a motherboard problem.
Billy Leigh said:
Im from Malaysia too. my screen also just black dead last week.
Can you share How do you handle it?
Click to expand...
Click to collapse
I sent back to the seller in Korea and RMA it. Getting it back soon. Should be today
---------- Post added at 06:09 PM ---------- Previous post was at 06:06 PM ----------
jimbobtexas said:
This sounds suspiciously like a bootloop I experienced on my old LG G Watch, after sideloading an update. The /system partition had filled up, and the screen went dark like that, eventually wearing out the battery. Obviously, my watch had been unlocked and rooted. Is yours?
Click to expand...
Click to collapse
Nope, mine didn't went dark, and I didn't unroot or fill up the watch with too many apps

I return mine to m'y dealer rma i ship à New for me
Envoyé de mon SM-N910F en utilisant Tapatalk

Same here guys
I got my watch as a gift for my birthday and i got to use it about 15 min before the screen just went black (batterry was at 94%) and that meant the dead of it.
Whatever i had done to boot it, reset it it does not respond, it does not vibrate nothing. Tried pushing the button for 3-4-6-8-10-15-20-40 seconds and still nothing, even pressed it multiple times. My CPR is not so good.
I'm sad because somebody really struggled to get it for me. I feel me hands are tied behind my back as i don't know where to repair it..no LG headquarters around me.
If you know any fix for this please let me know.
Until then i'm still praying

Madyn said:
I got my watch as a gift for my birthday and i got to use it about 15 min before the screen just went black (batterry was at 94%) and that meant the dead of it.
Whatever i had done to boot it, reset it it does not respond, it does not vibrate nothing. Tried pushing the button for 3-4-6-8-10-15-20-40 seconds and still nothing, even pressed it multiple times. My CPR is not so good.
I'm sad because somebody really struggled to get it for me. I feel me hands are tied behind my back as i don't know where to repair it..no LG headquarters around me.
If you know any fix for this please let me know.
Until then i'm still praying
Click to expand...
Click to collapse
The only way is to send it back for warranty claim, I guess

LG G Watch R Broke---still hopping
kiawin said:
The only way is to send it back for warranty claim, I guess
Click to expand...
Click to collapse
That's not a solution for me, ain't got no Warranty.... still i would pay for the repair..but i don't know where to take it to.
I let the batterry drain for a few days,,, then put it to charge...the device booted...once it got connected to my phone...ii froze...the screen wen't black...and it was dead again..until the next batterry drain...when i had it charged..this time it didn't even get to connect to my phone (Bluethoot off) and it froze again. Now it doesn't even start from batterry 0% when i have it charged....it's like a combination of software (OS is really bad) and hardware (charging and not only) issue.
I guess this is the birthday present i deserve......for wanting it so much.....i have it ...but i do't have it....

Related

F*cked up mornings..

Anyone ever experienced a morning Soo bad you go.. Wtf?!
I just did.
Early morning, driving to work.. Tyre punctured..
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At this point, I'm still saying.. Ok.. I'll just put in my spare Tyre.
Then when trying to unscrew the nut, i encountered this.
I was like.. Wtf?! Fine.. Started waiving frankly at by passers.. 2 cars stopped to help me.. Nissan and proton (Malaysian local car maker).. And guess what, i couldn't use their lug wrench because my car doesn't use standard nut size.. Its smaller than theirs.. Wtf again.
So drive 5km to a petrol station.. Pump in air.. By then Tyre completely out of air.. Air leaking from side walls.. Wtf?
So now, my 2 months old Ford fiesta is at workshop changing tires. At least the rim its still ok. But seriously.. Wtf!
I'm going to claim all this from Ford..
Sent from my ICS Razr XT910
That sucks!!
IB4L
I had many bad mornings. Mine weren't the unlucky styles, but some big personal deceptions...
Enviado de meu LT26i usando o Tapatalk 2
well mine started yesterday and may not be as serious but i upgraded my phone decided after much thought i wanted the one x. first off everything went fine was driving home and called my mom and she asked how did you call me from my number. the guy at walmart had messed up our numbers. woke up this am to go get new sims and the one x would not come on at all so i was like no big deal went and got a candyshell case and a otterbox took the phone back then all is well. ha i think not!!!!!!! the second phone worked for 5 mins restarted and showed nothing but the wallpaper and wouldnt do crap else. so took all the stuff back three diff stores all 30 miles apart so between last night and today almost a tank of gas and phoneless for two days now. finally something went well saw a rep at the att store im cool with and he put me back a white and a blue s3 to choose from for when they start selling them at 9 am. at least something went well and maybe i was ment to have the s3 anyway :laugh::laugh::laugh::laugh::laugh::laugh:
Many times, I've woken up still f**ked up from the night before. Does that count?
Sent from my coffee pot.
fleurdelisxliv said:
well mine started yesterday and may not be as serious but i upgraded my phone decided after much thought i wanted the one x. first off everything went fine was driving home and called my mom and she asked how did you call me from my number. the guy at walmart had messed up our numbers. woke up this am to go get new sims and the one x would not come on at all so i was like no big deal went and got a candyshell case and a otterbox took the phone back then all is well. ha i think not!!!!!!! the second phone worked for 5 mins restarted and showed nothing but the wallpaper and wouldnt do crap else. so took all the stuff back three diff stores all 30 miles apart so between last night and today almost a tank of gas and phoneless for two days now. finally something went well saw a rep at the att store im cool with and he put me back a white and a blue s3 to choose from for when they start selling them at 9 am. at least something went well and maybe i was ment to have the s3 anyway :laugh::laugh::laugh::laugh::laugh::laugh:
Click to expand...
Click to collapse
I salute your patience..
Sent from my ICS Razr XT910
TheSkinnyDrummer said:
Many times, I've woken up still f**ked up from the night before. Does that count?
Sent from my coffee pot.
Click to expand...
Click to collapse
I would love to wake up in that manner.. LOL
Sent from my ICS Razr XT910
vash_h said:
I salute your patience..
Sent from my ICS Razr XT910
Click to expand...
Click to collapse
i took all i had blve me lol!
TheSkinnyDrummer said:
Many times, I've woken up still f**ked up from the night before. Does that count?
Sent from my coffee pot.
Click to expand...
Click to collapse
I thought I'm the only one...
Sent from my wallet
vash_h said:
Anyone ever experienced a morning Soo bad you go.. Wtf?!
I just did.
Early morning, driving to work.. Tyre punctured..
At this point, I'm still saying.. Ok.. I'll just put in my spare Tyre.
Then when trying to unscrew the nut, i encountered this.
I was like.. Wtf?! Fine.. Started waiving frankly at by passers.. 2 cars stopped to help me.. Nissan and proton (Malaysian local car maker).. And guess what, i couldn't use their lug wrench because my car doesn't use standard nut size.. Its smaller than theirs.. Wtf again.
So drive 5km to a petrol station.. Pump in air.. By then Tyre completely out of air.. Air leaking from side walls.. Wtf?
So now, my 2 months old Ford fiesta is at workshop changing tires. At least the rim its still ok. But seriously.. Wtf!
I'm going to claim all this from Ford..
Sent from my ICS Razr XT910
Click to expand...
Click to collapse
Well, it is a Ford....
Seriously though, pop to your local motor factors or even a weekend market that has a tool stall, and get yourself a cheap extending wheel nut wrench, most have a reversible socket (17mm/19mm, or 19mm/21mm) that makes undoing even the tightest of bolts a doddle.
I used to have a Laguna II with the 1.9DCi engine (prone to turbos going boom), who's ECU was running Windows ME, or at least that's what it felt like with the number of times I'd have to reboot the car to clear a fuel injection fault, normally on the motorway so I'd be on the hard shoulder, where the £150 a corner tyres would find every single nail they could, normally near the edge of the wheel so they couldn't be repaired.
One night that springs to mind, I was heading up the M1 just south of MK after doing a 12 hour shift when the error occurred.
So I pulled over, got out the horrible scissor jack and the car slipped it's handbrake and the wheel fell on the jack snapping it's arm.
It was about 11pm so I phoned the AA and got recovered to the Coachway at Jnc 14. The recovery lorry didn't have a jack small enough to fit under the car so had arranged for a patrol van to meet us there. Unfortunately as it was coming up to home time for the patrol van driver, he "misunderstood" where they were meeting, so went off shift, meaning I had to wait until 1:30am for a local recovery firm who had the post-midnight contract to come out and fit my spare wheel, so I could then carry on my journey up to Grimsby. Not a good night.
Of course, had I been in my Xantia it would have been a doddle to change. Handbrake on, slacken wheel bolts, set car suspension on high, get spare and jack out from under the boot, extend the jack to fit snug under the sill by the wheel that needs changing, set suspension on low and watch the flat wheel lift itself off the ground making removal so easy.
No heavy lifting required
And this is why nobody likes American cars.
Sent from a thingymajig that sends things.
F.o.r.d
Found on road dead.
Sent from the Pool

My X - rest in peace

Sadly and unexpected my HOX passed away earlier today.
We were in the car togehter and my dear HOX was running Waze giving me helpful advice along my route when it suddenly screamed (yes!) and soon there after the screen went blank. All my attempts to resuscitate was futile and while I held HOX in my hand it's feverish temperature burnt me.. and the smell... oh the smell!
I rushed to the nearest 3 ER (Service Center) where the could do nothing but confirm it had perished.
It was completely stock, no unlock, nothing modded but a Copter screen protector. Is there a support group for grief counseling?
So sorry to hear of your loss. I think it might have overheated on the dash. Was the sun shinning on the phone while it was giving you directions?
Maximus78 said:
So sorry to hear of your loss. I think it might have overheated on the dash. Was the sun shinning on the phone while it was giving you directions?
Click to expand...
Click to collapse
No, it wasn't sunny and it was mounted in the official HTC car thingy, and there is an air vent just behind it. Maybe just because it wasn't sunny and bright the backlight was cranked up?
uswe said:
Sadly and unexpected my HOX pass away earlier today.
We were in the car togehter and my dear HOX was running Waze giving me helpful advice along my route when it suddenly scream (yes!) and soon there after the screen went black. All my attempts to resuscitate was futile and while I held HOX in my hand it's feverish temperature burnt me.. and the smell... oh the smell!
I rushed to the nearest 3 ER (Service Center) where the could do nothing but confirm it had perished.
It was completely stock, no unlock, nothing modded but a Copter screen protector. Is there a support group for grief counseling?
Click to expand...
Click to collapse
Lmao. Too funny..
Edit: Men let us always remember this day for Hoxy was a great phone and friend. He leaves behind 2 sons(HOX XL) , (HOV) and a wife (HOS). May his CPU rest in peaces. You died the hottest phone of them all (PUN attended)
Sent from my HTC One X using xda premium[/QUOTE]
Sent from my HTC One X using xda premium
When is the funeral? Please do a mock funeral
Sent from my Nexus 7 using xda app-developers app
Claim under warranty its all good
Sent from my HTC One X using Tapatalk 2
So sad to hear this. I left mine about 2hrs inside my car under extreme heat conditions and the day after my screen cracked and my wifi/bluetooth went dead.
stezo2k said:
Claim under warranty its all good
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
yes this is the perfect brick, even if you did unlock they could never prove it (even if you got the unlock code from htc dev, they couldn't prove you used it)
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For a minute there i thought your ex-girlfriend died, but this is much much worse! My condolences buddy.
LordManhattan said:
For a minute there i thought your ex-girlfriend died, but this is much much worse! My condolences buddy.
Click to expand...
Click to collapse
Haha same.
Hmm...*looks at book on how to recover htc...* ureka!...i have nothing...but then again...nah...oh but then theres the...dammit...oh well. Ill pay for the funeral.
Q: did this actualy happen because it seems too sad to be true
Sent from the phone of Gamers
Sad loss, but it's time to move on....
Garoto1973 said:
So sad to hear this. I left mine about 2hrs inside my car under extreme heat conditions and the day after my screen cracked and my wifi/bluetooth went dead.
Click to expand...
Click to collapse
Thanks for your support!
The remains has been sent of to some center for doing a post mortem and I'm hoping (praying) it will resurrect (with major transplants). The loaner I got is a stranger from another Galaxy who is terribly slow.
I miss my X.:crying:
I got my phone back today from the shop, according to the notes on the service bill the battery had overheated and shorted the mainboard. The case and screen survived but rest had been replaced.
uswe said:
I got my phone back today from the shop, according to the notes on the service bill the battery had overheated and shorted the mainboard. The case and screen survived but rest had been replaced.
Click to expand...
Click to collapse
But...its not...the same phone as it use to beee! You didnt have to cut it up just to replace the phone that that you loved!!! I just had to do that
That's right, I'm a premium potayto. Problem
gmaster1 said:
But...its not...the same phone as it use to beee!
Click to expand...
Click to collapse
Haha HTC didn't want to replace mine, eventually agreed though. Here's the funny bit:
To repair the phone they needed to replace the screen for the dead pixels. They then needed to replace the main board for the wifi issue.
Then needed to give it a new case for the wonky holes on front speaker. (and they actually did this even after agreeing to replace , still have same serial, just different imei)
You would have thought they might of just agreed to a replacement in the first place haha
Sent from my HTC One X using xda app-developers app
gmaster1 said:
But...its not...the same phone as it use to beee! You didnt have to cut it up just to replace the phone that that you loved!!! I just had to do that
That's right, I'm a premium potayto. Problem
Click to expand...
Click to collapse
Yes, it was major transplants but it's soul is the same. I've spent the day retraining all lost function and capabilities so the recover process is well on its way.
I personally would never use my HOX as a GPS guidance. Why not just buy a regular cheap GPS from any electronic store? Cell phones are not to be placed in any areas having sun shining upon. One time I was only leaving in my room where the sun was strong was gazing intensely inside, my HOX was severely overburned just from the sun.
I left my phone under my pillow with the alarm going off once, and i was in a really heavy sleep, woke up and it burnt me -.-
jimmy2027 said:
I personally would never use my HOX as a GPS guidance. Why not just buy a regular cheap GPS from any electronic store? Cell phones are not to be placed in any areas having sun shining upon. One time I was only leaving in my room where the sun was strong was gazing intensely inside, my HOX was severely overburned just from the sun.
Click to expand...
Click to collapse
Well, I have an expensive built in dash mounted GPS... but it don't give me as good traffic data as Waze. The phone wasn't in direct sunlight , it was in the car kit holder well shaded, the GPS signal penetrates the car roof with ease.

Gear live dead on arrival?

I bought a gear live from eBay and it arrived today. It was classed as 'as new' although the box was unsealed.
I tried switching it on straight away but it was completely dead. Tried charging it with included charger but nothing happened even after an hour. Tried my note 3 charger with the cradle and still nothing. Is there anything else I can try or do I just accept this thing is dead send it back?
There are no signs of damage and it looks completely new.
I would think its dead it doesn't take long to charge up the watch
mymeatb18 said:
I would think its dead it doesn't take long to charge up the watch
Click to expand...
Click to collapse
That's what I suspected, thanks
My first gear live worked for 2 minutes...then was bricked for no reason...no charging...nothing. my second one worked for 5 hours. I charged it overnight then the next morning the display was messed up...only displaying every other scan line and making text illegible. Hard reset plus long period of rest did not fix it. Both went back. My third arrives next week. I am assuming flukes since few others are reporting such problems.
mike infinity said:
My first gear live worked for 2 minutes...then was bricked for no reason...no charging...nothing. my second one worked for 5 hours. I charged it overnight then the next morning the display was messed up...only displaying every other scan line and making text illegible. Hard reset plus long period of rest did not fix it. Both went back. My third arrives next week. I am assuming flukes since few others are reporting such problems.
Click to expand...
Click to collapse
That doesn't sound good at all. Shame really as I prefer the Gear live over the lg watch but I'm not really prepared to pay £170 at the moment. got an lg watch yesterday and I'm quite pleased with it so just hoping the guy I bought the Gear live off does the right thing on ebay!

[Q] Nexus Metal Letter Inserts on back of device

The metallic Nexus letter inserts on the back of the device are starting to peel up from the recessed letters. Has anyone else experienced this too? This started happening the day after receiving the phone.
Bohemus said:
The metallic Nexus letter inserts on the back of the device are starting to peel up from the recessed letters. Has anyone else experienced this too? This started happening the day after receiving the phone.
Click to expand...
Click to collapse
pics?
This happened to my nexus 5. Send it back and get a new one?
Happening here too
Lost the curved part of 'n'...
Sent from my Nexus 6 using XDA Premium HD app
Are you guys using cases? Mine looks perfect but I'm using a case.
Pics or it didn't happen lol
---------- Post added at 12:17 PM ---------- Previous post was at 11:37 AM ----------
On a serious note could it be the great I've noticed it can get pretty toasty under heavy use. Could the heat make the adhesive weak?
Happened to me also ... Pulled all the letters out with a needle.
Happened to me today with the X.....super disappointed, I've had it barely 3 days...
I want to glue it back on...anyone has any advice in terms of which type of glue would work best?
Happened to me also. The X on the back started to peel off one of the lines and I pushed it back in. Then later that day I realized that same line was gone and lost somewhere.
I contacted T-Mobile over the phone since I ordered it over the phone and they are shipping me a brand new one overnight. I should receive it tomorrow.
They stated it has not been an issue brought up to them yet so if any of you guys bought it at T-Mobile, go ahead and state there is an issue with it. I just received my case today so it shouldnt be a problem anymore. Sucks that this is definitely an issue though :/
shadowstewie said:
Happened to me also. The X on the back started to peel off one of the lines and I pushed it back in. Then later that day I realized that same line was gone and lost somewhere.
I contacted T-Mobile over the phone since I ordered it over the phone and they are shipping me a brand new one overnight. I should receive it tomorrow.
They stated it has not been an issue brought up to them yet so if any of you guys bought it at T-Mobile, go ahead and state there is an issue with it. I just received my case today so it shouldnt be a problem anymore. Sucks that this is definitely an issue though :/
Click to expand...
Click to collapse
I wonder if using a skin will prevent this issue. I have a skin and a case on my Nexus and its fine.
StiffyBoy said:
Happened to me today with the X.....super disappointed, I've had it barely 3 days...
I want to glue it back on...anyone has any advice in terms of which type of glue would work best?
Click to expand...
Click to collapse
A VERY thin layer of superglue, applied to the phone (not the letters) should do the trick. Make sure you put a very very thin layer, else the superglue will come on top of the letters when squeezed.
P.S. pics?
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i am also having this issue. my n6 is uncased and 5 days old. how do i go about getting a new one from t-mo. i paid for the device outright no jump or anything like that.
thanks.
shakejuhn said:
i am also having this issue. my n6 is uncased and 5 days old. how do i go about getting a new one from t-mo. i paid for the device outright no jump or anything like that.
thanks.
Click to expand...
Click to collapse
Just call T-Mo (or where ever you purchased it from), and tell them to replace it. You should have 15-30 days warranty from the seller (and 1 year from the manufacturer)
ok thanks i will call them now.
shakejuhn said:
ok thanks i will call them now.
Click to expand...
Click to collapse
i call t-mo no dice.
they said phone is out of stock for at least 6 weeks and i can return the phone under buyers remorse and there are no t-mo stores near me with that phone in stick. any one have any other ideas? i would be fine with a replacement letter E. will moto replace this or is the best bet to get through t-mo?
I know that to some folks this issue might seem petty but I'd be pretty damn pissed if this happened to my nexus. This is a 700$ phone and I wouldn't accept anything but a perfect phone. I really wish Google/Motorola had got their **** together for this launch, waiting 6 weeks for a replacement is some bull****.
shakejuhn said:
i call t-mo no dice.
they said phone is out of stock for at least 6 weeks and i can return the phone under buyers remorse and there are no t-mo stores near me with that phone in stick. any one have any other ideas? i would be fine with a replacement letter E. will moto replace this or is the best bet to get through t-mo?
Click to expand...
Click to collapse
Motorola does offer the warranty, so you can certainly contact them, and they should be able/willing to fix/replace it. Note that they (unlike T-mo) may not replace with a new device - they may instead send you a refurb).
T-Mo may be saying 6 weeks just to discourage you from returning it - you could try to ask them to replace it when available (since the problem happened within the remorse period). YMMV though
I found this problem with mine today.
chatted with moto. they told me that they would replace the phone for me. with the advanced exchange policy, they will send a new phone to me (3-5 business days) before i send mine back to them. She assured me that i would not have to wait on any inventory back order time.
i bought my phone through moto.

Update.3 /rear camera and flash stopped working/:Pixel is turning off after putting it in my back pocket. Update: battery problem returns

Hello
I recently installed a new screen protector.
After a day or two I started experiencing phone turned off after I take it off from my back pocket???
It never turned off in my hands or when put aside.
It happened frequently and I noticed sometimes battery stats is varied after turning phone back on, but I think it's normal because the battery Hold on good during the day.
Is there a way to record what is happening after I put it in my back pocket?
Is it accedently pressing the power button and touching on turning it off?
Is there a way to swipe to turn off the phone instead of the new android 11 power menu?
Thanks in advance.
Update 31/01/2021
Ordered new battery and battery connector , it's onboard connector, take it to a reparing shop , and got it fixed .
PS
1-I doubt any reparing shop will replace battery connector because it's very smalle and hard process .
2- order 5 battery connectors as i did , it's cheap and in the replacing process accidently burned 2 connector and the third time was a success , so order 4 or 5 just in case.
update 2
I must be very unlucky
Rear camera and flash stopped working even after hard reset and format.
I replaced the camera and everything is super.
Update 3
Battery is not charging again and stuck at 50% status.
I want to move on to another phone that has a great camera experience.
I honestly don't know if there is a similar camera experience such as pixel.
I watched dozens of reviews and comparisons of other phones.
I am confused
mhd1st said:
Hello
I recently installed a new screen protector.
After a day or two I started experiencing phone turned off after I take it off from my back pocket???
It never turned off in my hands or when put aside.
It happened frequently and I noticed sometimes battery stats is varied after turning phone back on, but I think it's normal because the battery Hold on good during the day.
Is there a way to record what is happening after I put it in my back pocket?
Is it accedently pressing the power button and touching on turning it off?
Is there a way to swipe to turn off the phone instead of the new android 11 power menu?
Thanks in advance
Click to expand...
Click to collapse
Seen a few of these at work. Grab top and bottom of phone and twist. See if it turns off. If it does RMA it. My co-worker said he thinks a solder connection gets broke from fatigue from slight bending over and over ie. sitting with phone in back pocket. In the couple cases of this we've seen the complaint has usually involved being in pocket, we give it a twist and it turns off. I guess skinny jeans kill some 4xl's
Found a few on reddit too
[https://www.reddit.com/r/GooglePixel/comments/fehu0b/pixel_4_xl_shutting_off_in_pocket/fjykk5r/
hawkswind1 said:
Seen a few of these at work. Grab top and bottom of phone and twist. See if it turns off. If it does RMA it. My co-worker said he thinks a solder connection gets broke from fatigue from slight bending over and over ie. sitting with phone in back pocket. In the couple cases of this we've seen the complaint has usually involved being in pocket, we give it a twist and it turns off. I guess skinny jeans kill some 4xl's
Found a few on reddit too
[https://www.reddit.com/r/GooglePixel/comments/fehu0b/pixel_4_xl_shutting_off_in_pocket/fjykk5r/
Click to expand...
Click to collapse
I twisted it and to my surprise it powered off ? ?.
I have had it with Google phones, no more.
They don't last a year with me.
I had nexus 4 from LG, wifi dies
Pixel 2xl touch screen stopped working, just bought a new screen but it turned out its the mainboard issue.
Pixel 4XL now back pocket issue.
I had older phones from 7 years now still working fine and they endured heavily usage and drops.
No more Google hardware ?
It's good to know about the twisting test. I almost want to try it on mine... but I have no problems right now and I don't want to stress a part that is so far not broken.
My Pixel 4 XL just started doing this last week (Ordered on release day from Google) and I have a RMA replacement on the way. Luckily mine was still under warranty but only by a day.
cursixx said:
My Pixel 4 XL just started doing this last week (Ordered on release day from Google) and I have a RMA replacement on the way. Luckily mine was still under warranty but only by a day.
Click to expand...
Click to collapse
Google put out a notice recently saying that they extended the warranty for the Google Pixel 4 XL to add another year so you get 2 years now.
Since I repaired a broken back camera glass cover through a local repair shop, so warranty is over.
I found a work around this problem
I put it around my nick or waist through a case phone that can be worn around the nick.
Since my pixel only have this problem while pressed hard.
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Rebel7022 said:
Google put out a notice recently saying that they extended the warranty for the Google Pixel 4 XL to add another year so you get 2 years now.
Click to expand...
Click to collapse
Link to article? I cannot find anything on this.
bigmatt503 said:
Link to article? I cannot find anything on this.[/QUOTE
---------- Post added at 10:22 PM ---------- Previous post was at 09:31 PM ----------
[/COLOR]
bigmatt503 said:
Link to article? I cannot find anything on this.
Click to expand...
Click to collapse
[/COLOR]Here's the link clearly stating Google is offering a additional year warranty for Pixel 4 xl
https://support.google.com/pixelphone/answer/10169830
Click to expand...
Click to collapse
Rebel7022 said:
bigmatt503 said:
Link to article? I cannot find anything on this.[/QUOTE
---------- Post added at 10:22 PM ---------- Previous post was at 09:31 PM ----------
[/COLOR]
[/COLOR]Here's the link clearly stating Google is offering a additional year warranty for Pixel 4 xl
https://support.google.com/pixelphone/answer/10169830
Click to expand...
Click to collapse
Thanks!! My warranty is about up and I was getting nervous that one of these issues might show up.
Click to expand...
Click to collapse
well... a couple days before Christmas my 4xl starting turning off randomly in my pocket. tmobile is sending a replacement (asurant) ..
did the twist test and it powered off... wtf google.. no face id on the 5? and more problems...I might have to get my first iPhone...smfh
Update 31/01/2021
Ordered new battery and battery connector , it's onboard connector, take it to a reparing shop , and got it fixed.
PS
1-I doubt any reparing shop will replace battery connector because it's very smalle and hard process .
2- order 5 battery connectors as i did , it's cheap and in the replacing process accidently burned 2 connector and the third time was a success , so order 4 or 5 just in case.
Update: ordered new camera from aliexpress , worth 15$ , take it to repair shop, replaced it successfully and worked fine , didn't take much photos yet but seems promising.
Update 3
Battery is not charging again and stuck at 50% status.
I want to move on to another phone that has a great camera experience.
I honestly don't know if there is a similar camera experience such as pixel.
I watched dozens of reviews and comparisons of other phones.
I am confused
Does any owner and lover of image quality bought another phone and liked its image quality, portrait mode of moving children or object?
My wife's 4Xl's rear camera and flash stopped working last week. I tried all the usual steps to get it back working to no avail. I did a little research and came across a reddit post that helped. I was able to reboot the phone and as soon as it booted back up pull down the top menu and turn the flash on. Surprisingly when I did that the flash came on and the camera started working again. I'm not sure if this a permanent fix but it has been a week without anymore problems. When it stopped working the flash icon in the pull down menu would say that it was in use by the camera. No amount of restarts or factory resets would clear it up but what I did above did the trick. Hopefully this will help someone else.
murphyjasonc said:
My wife's 4Xl's rear camera and flash stopped working last week. I tried all the usual steps to get it back working to no avail. I did a little research and came across a reddit post that helped. I was able to reboot the phone and as soon as it booted back up pull down the top menu and turn the flash on. Surprisingly when I did that the flash came on and the camera started worki
Click to expand...
Click to collapse
murphyjasonc said:
ngng again. I'm not sure if this a permanent fix but int has been a week without anymore problems. Wmm. bmwhen it stopped working the flash icon in the pull down menu would say that it was in use by the camera. No amount of restarts or factory resets would clear it up but what I did above did the trick. Hopefully this will help someone else.
Click to expand...
Click to collapse
I googled a lot about camera issues , never came across of what you did.
I purchased and replaced the camera successfully .
But I encountered the battery issues one more time , but this time I had it with pixel .
I purchased a new S21 ultra .
Still testing it .
It's heavier and bigger , I don't like it so far .
But I am going to wait until I get to be more familiar with it.
But I am going to order a new battery and battery connector oboard and replace it.
In the meantime I am having S21 ultra in my hands , I still didn't have time to test it's camera image , I hope i like it similarly to pixel
murphyjasonc said:
My wife's 4Xl's rear camera and flash stopped working last week. I tried all the usual steps to get it back working to no avail. I did a little research and came across a reddit post that helped. I was able to reboot the phone and as soon as it booted back up pull down the top menu and turn the flash on. Surprisingly when I did that the flash came on and the camera started working again. I'm not sure if this a permanent fix but it has been a week without anymore problems. When it stopped working the flash icon in the pull down menu would say that it was in use by the camera. No amount of restarts or factory resets would clear it up but what I did above did the trick. Hopefully this will help someone else.
Click to expand...
Click to collapse
I ordered a new battery and battery replacement and installed them.
But instantly the rear camera issue returned.
This happened last time I replaced the battery too.
I tried your solution.
It did not work.
Can you tell me about it?
mhd1st said:
I ordered a new battery and battery replacement and installed them.
But instantly the rear camera issue returned.
This happened last time I replaced the battery too.
I tried your solution.
It did not work.
Can you tell me about it?
Click to expand...
Click to collapse
I think it has to do with timing. I was able to turn the flashlight on and off from the QS menu before unlocking my phone. Luckily this solved the problem for me and it hasn't come back.
murphyjasonc said:
I think it has to do with timing. I was able to turn the flashlight on and off from the QS menu before unlocking my phone. Luckily this solved the problem for me and it hasn't come back.
Click to expand...
Click to collapse
Tried it millions of times, never worked

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